FaultScore

Workhorse W22 vs Buick Encore

Both cars' complete complaint records, side by side.

Read the totals carefully. NHTSA publishes no sales figures, so the car that sold more collects more complaints regardless of quality. The rows worth weighing are the proportions — the share of complaints that involved harm, and which part dominates.

Measure Workhorse W22 Buick Encore
Complaints on file 370 905
Model years covered 2000–2009 2013–2022
Worst model year 2003 2017
Best model year 2001 2021
Crashes reported 2 85
Fires reported 23 10
Injuries reported 0 62
Deaths reported 0 3
Most complained-about part Brakes Engine & Cooling
Share of complaints involving harm 6.8% 17.7%

Workhorse W22 by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks

Brakes 318 85.9%
Engine & Cooling 11 3.0%
Electrical System 9 2.4%
Fuel & Propulsion 6 1.6%
Suspension 5 1.4%
Windows, Mirrors & Wipers 4 1.1%
Transmission & Drivetrain 3 0.8%
Lights 3 0.8%

Buick Encore by year

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks