2020 Dodge Charger problems

AIR BAGS

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags). The vehicle was taken to the dealer, who initially informed the contact that parts were not yet available. The contact was later informed that parts were available, but a technician was not available to perform the recall repair. The contact stated that later, while the vehicle was unoccupied, parked, and turned off in the driveway, the front passenger's side air bag unexpectedly deployed, causing damages to the upholstery. The contact stated that there was no warning light illuminated. A second dealer, Arrigo Chrysler Dodge Jeep Ram of Ft. Pierce (5851 US-1, Fort Pierce, FL 34982), was informed of the failure but did not return the call. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that an engineer would inspect the vehicle. The failure mileage was approximately 59,000.

NHTSA complaint #11746136 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My passenger interior door panel structure on my 2020 Dodge Charger Scat Pack is expanding and separating. The warping plastic lip is shifting into the window channel and could impede the proper deployment path of the side-impact curtain or door airbags. This is a known issue with these vehicles and something needs to be done

NHTSA complaint #11742205 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the air bag deployed while the vehicle was parked. The vehicle was towed to the local dealer but was not repaired. The approximate failure mileage was 68,000.

NHTSA complaint #11728208 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The A/C evaporator core in my 2020 Dodge Charger Hellcat has failed twice within a short period of ownership. The first failure occurred at approximately 20K miles in 2022, when the air conditioning suddenly stopped blowing cold air. The dealership diagnosed a leaking evaporator core and replaced it under warranty. On [XXX] at approximately 50k, the exact same failure occurred again — loss of refrigerant and no cooling. The vehicle again required replacement of the evaporator core, a repair that involves removing the entire dashboard and is extremely labor-intensive and expensive. This appears to be a recurring defect rather than normal wear. I have learned that many other Dodge Charger and Challenger owners report identical evaporator failures, often multiple times, suggesting a possible design or manufacturing flaw with the HVAC evaporator used in these vehicles. Loss of A/C may seem like a comfort issue, but in extreme heat it can create a driver-safety risk due to overheating, window defogging problems, and driver fatigue. I live in Arizona where daytime temperatures regularly climb above 80 degrees, even in the winter. A major component like an evaporator should not repeatedly fail in a late-model vehicle. I am requesting that NHTSA investigate whether 2019–2022 Dodge Charger/Challenger vehicles are experiencing an abnormal rate of evaporator core failures that may warrant a recall, extended warranty, or technical service bulletin. Repairs Performed: • Evaporator core replaced in 2022 at Bill Luke Chrysler / Dodge in Phoenix, AZ • Evaporator core replaced again on February 4th, 2026 at AAA Auto Repair in Phoenix, AZ • Refrigerant leak confirmed both times • Dash removal required for repair Supporting Documents Available: Repair orders, dealership invoices, diagnostic reports INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11715643 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The A/C evaporator core in my 2020 Dodge Charger Hellcat has failed twice within a short period of ownership. The first failure occurred at approximately 20K miles in 2022, when the air conditioning suddenly stopped blowing cold air. The dealership diagnosed a leaking evaporator core and replaced it under warranty. On [XXX] at approximately 50k, the exact same failure occurred again — loss of refrigerant and no cooling. The vehicle again required replacement of the evaporator core, a repair that involves removing the entire dashboard and is extremely labor-intensive and expensive. This appears to be a recurring defect rather than normal wear. I have learned that many other Dodge Charger and Challenger owners report identical evaporator failures, often multiple times, suggesting a possible design or manufacturing flaw with the HVAC evaporator used in these vehicles. Loss of A/C may seem like a comfort issue, but in extreme heat it can create a driver-safety risk due to overheating, window defogging problems, and driver fatigue. I live in Arizona where daytime temperatures regularly climb above 80 degrees, even in the winter. A major component like an evaporator should not repeatedly fail in a late-model vehicle. I am requesting that NHTSA investigate whether 2019–2022 Dodge Charger/Challenger vehicles are experiencing an abnormal rate of evaporator core failures that may warrant a recall, extended warranty, or technical service bulletin. Repairs Performed: • Evaporator core replaced in 2022 at Bill Luke Chrysler / Dodge in Phoenix, AZ • Evaporator core replaced again on February 4th, 2026 at AAA Auto Repair in Phoenix, AZ • Refrigerant leak confirmed both times • Dash removal required for repair Supporting Documents Available: Repair orders, dealership invoices, diagnostic reports INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11715643 — an unverified report by a vehicle owner.

AIR BAGS

The vehicle was sold under deceptive business practices. I inspected the vehicle and seen the tire (side wall) was badly damaged and the vehicle did not even run as mentioned in the description. The safety was in jeopardy and the seller made false claims for me to believe the vehicle was safe and ready to drive.

NHTSA complaint #11667015 — an unverified report by a vehicle owner.

WHEELS

The vehicle was sold under deceptive business practices. I inspected the vehicle and seen the tire (side wall) was badly damaged and the vehicle did not even run as mentioned in the description. The safety was in jeopardy and the seller made false claims for me to believe the vehicle was safe and ready to drive.

NHTSA complaint #11667015 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The vehicle was sold under deceptive business practices. I inspected the vehicle and seen the tire (side wall) was badly damaged and the vehicle did not even run as mentioned in the description. The safety was in jeopardy and the seller made false claims for me to believe the vehicle was safe and ready to drive.

NHTSA complaint #11667015 — an unverified report by a vehicle owner.

AIR BAGS

The driver side air bag in the roof of the car deployed when the engine was not on, and no one was in the vehicle. The car was parked in the driveway of the insured's residence when the air bag deployed. No visible damage to the exterior of the vehicle indicating a collision. The vehicle has been inspected by the local Dodge dealership (Mac Haik, Georgetown, TX), with no known cause of the air bag failure identified. Damage has been estimated at $6,700 to replace interior parts including the air bag and multiple sensors. Weather was noted by the owner of the vehicle as a potential cause, although research suggests that air bags SHOULD NOT deploy if the car engine is not running, when parked, and no one is in the vehicle regardless of weather conditions. Statements found that a cause could be airbag control module failure, wiring issues, sensor misinterpretation, which should lead to an investigation into the quality and workmanship of parts installed in the vehicle, with no liability for the owner. At no point was there any warning or indication of air bag or sensor failures/malfunctions.

NHTSA complaint #11663892 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11646072 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11639138 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Shows a recall that could cause me and kids harm but says unavailable remedy. Now I’m feeling paranoid driving

NHTSA complaint #11636941 — an unverified report by a vehicle owner.

ENGINE

Shows a recall that could cause me and kids harm but says unavailable remedy. Now I’m feeling paranoid driving

NHTSA complaint #11636941 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Shows a recall that could cause me and kids harm but says unavailable remedy. Now I’m feeling paranoid driving

NHTSA complaint #11636941 — an unverified report by a vehicle owner.

ENGINE

The contact owns a 2020 Dodge Charger. The contact stated while driving at an undisclosed speed, the vehicle lost automotive power and the steering wheel would seize with no warning light illuminated. The contact was able to restart the vehicle then the check engine warning light would be illuminated, and the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed that the fuel sensor failed and needed to be replaced. The vehicle was repaired however the failure recurred. The vehicle was towed back to the mechanic where it was diagnosed that the oil temperature sensor failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.

NHTSA complaint #11635128 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11633627 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11629909 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2020 Dodge Charger. The contact received notification of NHTSA Campaign Numbers: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11627690 — an unverified report by a vehicle owner.