The contact owns a 2019 Dodge Charger. The contact stated that while driving at an undisclosed speed, the front end of the vehicle started vibrating. Additionally, the contact stated that the front passenger's side tire had sustained a blowout. The vehicle was taken to an independent mechanic where it was diagnosed that the front alignment of the vehicle had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 143,000.
NHTSA complaint #11674266 — an unverified report by a vehicle owner.
The vehicle was sold under deceptive business practices. I inspected the vehicle and seen the tire (side wall) was badly damaged and the vehicle did not even run as mentioned in the description. The safety was in jeopardy and the seller made false claims for me to believe the vehicle was safe and ready to drive.
NHTSA complaint #11667015 — an unverified report by a vehicle owner.
Driving home from work when my vehicle lost control, when trying to steer my steering wheel straight the rear end of my vehicle locked up and ended up in a guard rail , there was nothing in the road or any pedestrian or other cars I have no idea what caused my car to lock up but I don’t know what caused my car to lock up I know when my sales guys first go over my car he didn’t fully mention everything to me I saw my tires pressure at 50 psi in all days didn’t know if that was normal because my car was shipped so I know the dealership is suppose to inspect vehicle to make sure everything is correct to manufacturer specs when vehicle was towed to certificate shop for body and mechanic repairs car sat there 8 months plus when I got the car it was not driving the same and reading a message on the screen service sifter unavailable ever since then my vehicle is unsafe to drive my car now locks up when I do a turn like it get stuck in a gear and when cruising vehicle chocks/hesitated to drive like it was to get stuck in a lock mode . I took it to 2 dodge dealers more then 3 times and can’t duplicate concern and throwing random parts at my car and I’m telling them it’s not the problem also they gave me poor customer service and wish I never bought a car from them .
NHTSA complaint #11513325 — an unverified report by a vehicle owner.
My rim on the inside lip has a hairline crack. I’m coming up on 1 year and for the entire time I have had to add air once a month. The tire pressure would be 38 psi when I put air and would drop to 30 over a months time. I’ve had the tire looked at several times and they found nothing. Then around 3 weeks ago it went from loosing 8 psi a month, to around 5 psi a week. So I jack the car up and start looking, spraying with a soapy water and I find the crack.So I called the dealership, and they say well you hit a pothole or something in the road. No I did not, I’ve never hit anything. If I did the rim would be bent or have scuff marks, which theirs not. So I do research and find out I’m not alone. As of now January 16, 2023 I’m loosing 15-20 psi a day. Thank you
NHTSA complaint #11502035 — an unverified report by a vehicle owner.
When making a right turn at approximately 5 miles per hour the front driver side suspension arm failed catastrophically causing the wheel, brake assembly, part of the suspension arm, and a small part of the frame of the vehicle to break off and roll approximately 75 feet into traffic. This also caused my break system to fail entirely. The week of the incident the Vehicle had been driven approximately 120 miles under conditions that would be considered normal for the vehicle. There were no warning lights illuminated and there were no sounds or signs that failure was imminent. Vehicle is pending inspection from insurance company. Photos available upon request, parts available for inspection upon request.
NHTSA complaint #11472845 — an unverified report by a vehicle owner.
All four axles and spindle nuts are literally decaying and crumbling. Its to the point the guy at the tire shop said its not safe. Being a awd vehicle it puts a lot of strain on the hubs. The car only has 65,000 miles on it.
NHTSA complaint #11444374 — an unverified report by a vehicle owner.
Manufacturer Claim that the wheels on the Dodge Charger are fully powder-coated, which they are not (VIN: [XXX]). Therefore, since the wheels are not fully powder coated, the poorly painted wheel tends to fail to adhere to the tire, causing slow undetectable leaks and fast wear on the tires. About a year ago I have Purchased brand new tires and had the Vehicle Aligned to prolong the tire's life. Now the problem seems to get worse as the days go on and I am looking to replace my wheels for that reason. I would like for Dodge to at least re-powder coat my wheels entirely since I was sold partially painted wheels. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11439873 — an unverified report by a vehicle owner.
I THINK IT MAY HAVE SOMETHING TO DO WITH THE TRACTION BUTTON, MY CAR WHEELS LOCKED AFTER PUTTING IT ON AND THEN THE WHOLE CAR SPUN AROUND IN A COMPLETE CIRCLE ON THE HIGHWAY. THIS IS THE 3RD TIME
NHTSA complaint #11431432 — an unverified report by a vehicle owner.
UNKNOWN 06/21 : Rear view camera stops working on occasion. Mostly when weather is bad, I don't exactly know why it stopped working occasionally, never hit the car or any problems until severe cold whether came around January 2021. On the camera screen it will just show black and say "camera unavailable check surroundings" especially in severe rain. The date June 2021 was the last time it showed the black screen while it was raining for the week of 06/25 - 06/29. 01/21 : tire sensor does not read tire pressure or read that there is a tire at all on front passenger & back driver side.
NHTSA complaint #11423578 — an unverified report by a vehicle owner.
THE CAMBER SETTINGS ARE NOT CORRECT AND THEY ARE NOT ADJUSTABLE YOU HAVE TO BUY A REPLACEMENT CAMBER KIT TO ADJUST CAMBER TO PREVENT TIRE WEAR ON THE INSIDE THIS IS NOT NOTICEABLE TO SOMEONE JUST LOOKING AT THE TIRE WITHOUT GETTING UNDERNEATH THE CAR THIS CAUSES YOU TO REPLACE YOUR TIRES WAY BEFORE YOU NEED TO.
NHTSA complaint #11407534 — an unverified report by a vehicle owner.
PURCHASED VEHICLE AS IS ON 03/16/2021 AT DATE OF PURCHASE VEHICLE HAD ALMOST 200,000 MILES ON IT IT NEEDED FRONT END LOWER CONTROL ARMS AND BUSHINGS REPLACEMENT ON BOTH DRIVER AND PASSENGER SIDES THE AIR CONDITIONING DIDN'T WORK DUE TO THE AC COMPRESSOR BEING NO GOOD SO THE COMPRESSOR HAD TO BE REPLACED AS WELL THE DRIVER SIDE WINDOW WOULDN'T GO DOWN REGULATOR. HAD TO BE BROUGHT AND REPLACED AS WELL ALSO AT THE TIME OF PURCHASE IN WHICH VEHICLE WAS SOLD AS IS WITH A MALFUNCTIONING SEATBELT ISSUE IN WHICH THE DRIVER'S SIDE SEATBELT WAS FASTENED AND WILL NOT UNFASTEN THE PASSENGER SIDE SEATBELT WORKS HOWEVER THE CARS SENSOR BEEPS AND FLASHES INDICATING THAT SOMEONE IS IN THE PASSENGER SEAT WITHOUT THEIR SEATBELT ON EVEN WITH THE SEATBELT BEING FASTENED WITHOUT AN ACTUAL BODY OR WEIGHT BEING IN THE SEAT AT ALL.... SINCE COMPRESSOR HAS BEEN REPLACED CAR HAS STARTED RUNNING HOT COOLANT AND WATER HAS TO CURRENTLY BE ADDED JUST FOR REGULAR DAILY USE
NHTSA complaint #11407156 — an unverified report by a vehicle owner.
MY DODGE CHARGER SHAKES WHEN I PUSH THE BRAKES ON A DOWN HILL OR WHEN DRIVING IN SPEED . THERE IS NO AVS LIGHT SYSTEM ON . THE BRAKES HAVE BEEN REPLACED AND SO HAVE THE ROUTERS . HAVE TAKEN MY CAR TO SEVERAL MECHANICAL SHOPS AND EVERYONE SAYS THERE IS NO ISSUE YET MY CAR SHAKES WHEN BRAKED DOWN HILL OR IN FAST SPEED. THIS IS DANGEROUS
NHTSA complaint #11404139 — an unverified report by a vehicle owner.
THE STEERING STARTED GRABBING AND SQEALING AROUND 81K MILES WHEN I TURN. SOMETIMES IT WOULD BECOME VERY HARD TO CONTROL WHEN SLOWING DOWN TO TURN SUCH AS AT RED LIGHTS OR IN A DRIVE THRU. NO LIGHTS OR SENSORS EVER CAME ON. FROM WHAT I HAVE READ ONLINE THERE ARE SEVERAL 2013 DODGE CHARGERS WITH THE SAME ISSUE. THIS IS VERY DANGEROUS AND EXPENSIVE TO HAVE REPAIRED. I OPTED TO HAVE IT FIXED BUT I FEEL THIS ISSUE SHOULD BE LOOKED INTO. I HAD THE GEAR RACK AND PINION AND POWER PUMP REPLACED.
NHTSA complaint #11394606 — an unverified report by a vehicle owner.
MY STEREO, AND FRONT CHARGER PORT SHUTS OFF AND ON. MY ENGINE MAKES A TICKING NOISE AND SADLY A MECHANIC CAN'T FIND THE ISSUE, THE AC IS BLOWING COLD ON DRIVER SIDE AND HOT ON PASSENGER AND BACK SEAT. I BELIEVE MY FRONT TO WHEEL HUBS HAVE TOO MUCH PLAY AND MAKE NOISES I HIT BUMPS. AND REAR BRAKE CALIPER STARTED STICKING
NHTSA complaint #11349360 — an unverified report by a vehicle owner.
WE BUY THIS CAR 2 DAY'S AGO AND THE LIGHTS FROM THE WHEELS NEVER TURN OFF WE LEFT THE CAR TO FIX THE PROBLEMS. AND STILL CONTINUE WITH THE LIGHTS ON .THE VEHICLE IS IN THE DEALER RIGHT NOW WITH 2 DAY BUYS.
NHTSA complaint #11341029 — an unverified report by a vehicle owner.
I TOOK MY CAR TO GET A OIL CHANGE AT THE DODGE DEALERSHIP. WHEN IT WAS RETURNED TO ME I NOTICE THAT WHEN I TURN MY WHEEL ALL THE WAY TO A CERTAIN SIDE IT MAKES A LOUD RUBBING NOISE. THEY ROTATED MY TIRES AND CHANGED MY FLUIDS SO I BELIEVE IT WOULD EVENTUALLY GO AWAY. IT HASN'T
NHTSA complaint #11323222 — an unverified report by a vehicle owner.
CHANGE TIRES AND THE LOW TIRE LIGHT DOESN'T COME OFF. TRUNK WILL NOT UNLOCK FROM KEY FOB OR INSIDE CAR. KEY HOLE TO OPEN DOOR EASY TO BREAK INTO. CAR KEEP CUTTING OFF WHILE DRIVING ON SEVERAL OCCASION. CUT OFF WHILE IN THE MIDDLE OF INTERSECTION.
NHTSA complaint #11291308 — an unverified report by a vehicle owner.
CAR WAS PURCHASED 06/28/2019; ODO 109,640. CAR WAS PURCHASED WITH A GWC WARRANTY SERVICE CONTRACT (90 DAY, 4,500 MILES) AND AT ASKING PRICE FROM A DEALERSHIP. (STATE LICENSE #[XXX]) CAR WAS PURCHASED AS ADVERTISED THAT IT WAS IT WAS IN GOOD WORKING ORDER. ON THE FREEWAY THE CAR STARTED SHOWING SIGNS OF SOMETHING WRONG WITH WHEELS AND THAT THE STEERING WHEEL RATTLED AGGRESSIVELY. THE CAR WAS TAKEN IN ON 07/01/19 (ODO 110,120) TO BIG JOHNS IN SANTA CLARITA; IT WOULD COST $1,624.68 TO REPLACE BECAUSE THE WHEELS WERE FOUND TO BE BENT AND TO BIG FOR THE CAR. THIS REPAIR WAS NOT COVERED UNDER THE SERVICE CONTRACT BUT WAS A HUGE SAFETY HAZARD. ON 07/11/19 THE CAR WAS BROUGHT INTO RICKS AUTOMOTIVE IN GRANADA HILLS (ODO 111,493). RICKS WAS A RECOMMENDED REPAIR SHOP FROM THE SERVICE CONTRACT PURCHASED. THERE WERE 11 THINGS REPORTED ON THE REPAIR ORDER 8 OF WHICH WERE SAFETY AND ENGINE CONCERNS. (1.) THE PASSENGER HEADLIGHT DIDN'T WORK (2.) THE EMERGENCY/PARKING BREAK WAS NOT HOLDING. (3.) THE TURN SIGNAL SWITCH DOES NOT STAY ON. (4.) THE SPEEDOMETER SOMETIMES OPERATES ERRATICALLY. (5.) THE ENGINE SHUT OFF WHILE REVERSING. (6.) THE TRANSMISSION SHIFTED HARD AND BANGS HARD. (7.) THERE WAS BLUEISH/WHITE SMOKE COMING FROM THE EXHAUST. (8.) CYLINDER HEAD GASKET MAY BE BLOWN. IT WAS FOUND THE THE HEAD GASKET HAD BENT VALVES AND TIMING CHAIN NEEDED REPLACEMENT. THESE WERE THE ONLY THINGS THAT WERE FIXED. $5,031.35 WAS OWED. WE PAID $1,359.03. GWC PAID REMAINDER. THE CAR WAS PICKED UP ON 08/13/2019 AT 4:30PM (ODOMETER 111,510). AT 7:30PM SAME DAY THE ENGINE WAS REPORTED SIZED (ODO 111,539) AND WAS TOWED BACK TO RICKS AUTOMOTIVE. THE DEALERSHIP FALSELY ADVERTISED THE CAR AS IT WAS IN GOOD WORKING ORDER WHEN IT WASN'T. IN A MATTER OF 1,852 MILES AND 13 DAYS THE CAR SHOWED A TOTAL OF 10 SIGNS OF SAFETY HAZARD TO NOT JUST ME BUT THE THOUSANDS OF OTHER DRIVERS I CAME ACROSS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11266619 — an unverified report by a vehicle owner.
I PURCHASED MY CAR BRAND NEW DECEMBER 11, 2011 AND IT IS A 2012 DODGE CHARGER SXT PLUS. I HAD NO ISSUE WITH MY WHEELS, THEN IN JULY 2018 ISH. I WAS HAVING WHAT I THOUGHT WAS TIRE PROBLEMS. LES SCHWAB LOOKED AT MY TIRES AND IT WAS A BENT RIM. I PAID ALMOT $400 FOR A NEW RIM. THEN 3 MONTHS LATER I HAD ANOTHER BENT RIM, THIS TIME THE REPLAEMENT WOULD HAVE BEEN A MOPAR PART FOR OVER $600.. I WENT TO AN ONLINE STORE AND PURCHASED 4 NEW RIMS FOR AROUND $800, ALMOST THE EXACT SAME RIMS. I AM PERPLEXED THAT I CAN DRIVE THIS CAR FOR OVER 6 YEARS AND THEN HAVE 2 BENT RIMS WITHIN 3 MONTHS OF EACH OTHER. IS THERE A RECALL FOR THESE.
NHTSA complaint #11265434 — an unverified report by a vehicle owner.