2018 Dodge Durango brake problems

SERVICE BRAKES

FORMAL COMPLAINT Safety Recall 94B (NHTSA Campaign No. 24V-838) I hereby submit this complaint regarding the failure to properly complete Safety Recall 94B (NHTSA Campaign No. 24V-838) involving the HCU/ABS module on my 2018 Dodge Durango. On December 23, 2025, I contacted an authorized Dodge dealer located at 5404 S. Illinois Route 31, Crystal Lake, IL 60012, to remedy the HCU/ABS defect under the recall. I was informed that the recall repair would be performed free of charge and an appointment was scheduled for December 29, 2025. At the scheduled visit, the vehicle was returned to me in less than 30 minutes without any recall repair being performed. Instead, I was told that paid diagnostics were required and that the estimated repair cost could range from $3,000 to $5,000. I was also informed that the recall repair could not be completed because the HCU/ABS module was not in stock. The dealer later stated that the module would be ordered, but the delivery timeline was repeatedly postponed. On January 27, 2026, the vehicle was returned to me with the same HCU/ABS-related malfunctions. The dealer stated that Recall 24V-838 / FCA 94B had been closed and refused to replace the HCU/ABS module under the recall. Although FCA systems reflect the recall as “completed,” the safety defect has not been remedied. The vehicle continues to display ABS/ESC warnings, and diagnostic trouble codes related to the braking and electronic stability control systems remain present, confirming that the defect described in the recall persists. Pursuant to 49 U.S.C. § 30118(b) and 49 CFR § 573.6(c)(10), when a safety defect persists or reoccurs after recall repairs, the manufacturer is required to implement additional corrective measures, including repeat repair or replacement of the affected component or system. Closing a recall while the defect remains unresolved does not satisfy federal requirements. I respectfully request regulatory review and appropriate action to ensure that thi

NHTSA complaint #11713709 — an unverified report by a vehicle owner.

SERVICE BRAKES

Manufacturer Recall Number94B NHTSA Recall Number24V-838 Recall has been active but without a solution since 2022 and reopened in 2024.

NHTSA complaint #11709881 — an unverified report by a vehicle owner.

SERVICE BRAKES

Anti lock brakes do not work. First icy conditions it locked up easily. 94B recall was supposed to be "first quarter of 2025"

NHTSA complaint #11701740 — an unverified report by a vehicle owner.

SERVICE BRAKES

I was driving to work and when I turned into my job the steering wheel became hard. I parked my truck turned it off and turned it back on and all of my dashboard lights came on and didn’t go away. The truck would not go into any gear. Initially, we thought it was a battery problem so they changed out the battery all the lights turned off but my truck is still not going into any gears. I was told due to the recall my truck is making it seem like I’m not pressing down on my break so I can’t shift gears and I cannot drive my truck. I called Chrysler and they told me that the only thing they could do was give me a rental that I had to pay $50 every day which I don’t think that’s fair because my truck isn’t working due to a recall that I didn’t cause. I don’t need reimbursement or any of that. I need a car. They told me that the car part might come in the first week of December that’s three weeks without a car. I need a vehicle.

NHTSA complaint #11697957 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11675636 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Dodge Durango. The contact received notification of NHTSA Campaign Number: 24V83800(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated the brake lights were illuminated. The contact stated that the vehicle was experiencing difficulty starting intermittently and would start after several attempts. Additionally, the contact stated that the gear shifter had failed to move out of park(P) intermittently, which required the contact to depress the brake pedal excessively to move the gear shifter out of park(P). The check engine warning light and the ABS warning light were illuminated. The dealer was contacted. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 65,000. VIN tool confirms parts not available.

NHTSA complaint #11666560 — an unverified report by a vehicle owner.

SERVICE BRAKES

I had a water pump go out and my battery died while fixing it but when I gave it a jump and started it my ABS and stability lights were on and haven’t turned off. It’s been over a year since they turned on. There is a recall for this on 2022 models why does it not apply to my vehicle?

NHTSA complaint #11644438 — an unverified report by a vehicle owner.

SERVICE BRAKES

NHTSA recall No. 23E-019 covers the replacement of defective Hydraulic Control Unit / Anti-Lock Brake System part No. 68085397AB built with a Julian Date code between 8166 and 9106. Bullet point number 6 in the 'chronology' of 23E-019 states "suspect service parts were not used in vehicle production". I disagree. While in the dealership for recall No. 22V-426 to re-program Hydraulic Control Unit / Anti-Lock Brake System parts No. 68085397AB and 68442478AB, I was told both those parts are now bad and need replacing. The Hydraulic Control Unit / Anti-Lock Brake System part No. 68085397AB taken off my vehicle has a date code of 8201. This is within the defective date range that was not supposed to be used in vehicle production. We bought the car new and it's never been in for any brake related work. The dealership says our VIN is not on the list of covered vehicles so we paid $1,578.41

NHTSA complaint #11623455 — an unverified report by a vehicle owner.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Dodge Durango. The contact stated while driving at an undisclosed speed, the service brakes and the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with HECU failure. The contact was informed that the HECU needed to be replaced. The vehicle was not repaired. Additionally, NHTSA Campaign Number: 22V426000 (Service Brakes, Hydraulic) recall repair had been completed in 2023; however, the failure occurred. The contact was informed of NHTSA Campaign Number: 23E019000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

NHTSA complaint #11616386 — an unverified report by a vehicle owner.

SERVICE BRAKES

The center hate LED brake light has water in it and shorted out making visibility of the rear of the vehicle hard to see at night. Dealer told me this is a very common issue and wants over $1000 for me to order another. Dodge needs to fix this and make it right as it's a design issue. This is a serious safety concern and will not drive with my family in the vehicle until able to fix it.

NHTSA complaint #11584283 — an unverified report by a vehicle owner.

SERVICE BRAKES

There is a known problem with the rear brake lights allowing water into it. It can ruin the electrical and cause brake lights to go out without the drivers knowledge and could cause and accident. Lucky I was able to fix it for now.

NHTSA complaint #11574810 — an unverified report by a vehicle owner.

SERVICE BRAKES

I received recall 22V-426, the dealer reflashed my vehicle but the problem still exists. My brake lights stay on, stability, auto park, traction control and engine lights come on. The dealer now says I need to replace the exact part listed in recall at my own cost. My state inspection has expired and fails a new safety inspection due to this problem.

NHTSA complaint #11571456 — an unverified report by a vehicle owner.

SERVICE BRAKES

when trying to break the pedal locks and takes a while to go down. Almost crashed a couple of times due to this.

NHTSA complaint #11568771 — an unverified report by a vehicle owner.

SERVICE BRAKES

ABS module failed and shuts off AWD,cruise control and parksense

NHTSA complaint #11529511 — an unverified report by a vehicle owner.

SERVICE BRAKES

The vehicle braking system will start alerting the driver to brake when not necassary. Alarm will sound in the vehicle, and Dashboard will start flashing "BRAKE" multiple times. it did break automatically once while driving, children were present in the vehicle. I am concerned if the vehicle brakes on it own it cause an accident. FCA has sent out a notice that our vehicle VIN is not one that is effected but we are having the same problems.

NHTSA complaint #11499943 — an unverified report by a vehicle owner.

SERVICE BRAKES

The hydraulic control unit antilock break system module in vehicle system reads falsely for pressure in primary circuit. I use car for rental service but can no longer use it until it is fixed

NHTSA complaint #11481892 — an unverified report by a vehicle owner.

SERVICE BRAKES

This is occurring frequent the system freaked abs system came on doing 38 miles an hour. Than system freaked out and brake light came on empty tank showed. Check engine than for 2 miles horn Blasted on its own . After the temperature gauge stopped working and now it continues to state it’s not in park when it is .

NHTSA complaint #11475797 — an unverified report by a vehicle owner.

SERVICE BRAKES

This is the 4th time in 2 weeks that the ABS system freaked. I was driving and reached 70mph and it randomly will start slowing kick on the check engine light. Blinks and then throws on the abs warning light. This has happened in summer and the 1 time it has rained day before. The system than alerted me to start/stop engine turn off and turn back on. I did do this. This happens though WHEN I am driving. The sensors go off, a few days later. It will happen again. This is extremely dangerous ! I made a video of it this past time

NHTSA complaint #11472812 — an unverified report by a vehicle owner.

SERVICE BRAKES

THIS LETTER IS A WRITTEN NOTICE TO DODGE/CHRYSLER CORPORATION THAT I AM TIRED OF THE WAY THEY ARE TREATING ME. I PURCHASED A 2018 DODGE DEALER GT, WITH ONLY 2,800 MILES. IT WAS A DEALER DEMO AND IT HAS BEEN NOTHING BUT PROBLEMS. STARTING FROM INSIDE OF INTERIOR FALLING APART, WHICH WAS FIXED BY DEALER. HOWEVER, AT 8,000 MILES OR SO THE ENGINE STARTED DEVELOPING AN INTERMITTENT RATTLE, THAT HAS GOTTEN WORSE OVER TIME. I HAVE TRIED COMMUNICATING WITH DODGE WITH VERY LITTLE HELP. RIGHT NOW I HAVE AN OPEN CASE WITH DODGE BUT SO FAR MY CASE MANAGER HAS NOT BEEN ANY HELP. MY ENGINE IS GETTING DAMAGED, AND LAST TIME I TOOK TRUCK TO DEALER FOR SERVICE THE SERVICE ADVISOR TOLD ME THEY WOULD NOT OPEN ENGINE TO LOOK INTO ENGINE WITHOUT ENGINE LIGHT. DODGE IS TREATING ME BAD. THE TRUCK EVEN TURNED OF WHILE DRIVING BUT THAT WAS ONLY ONCE, WHO KNOWS OF LATER IT WILL HAPPEN AGAIN. I FEEL THIS TRUCK IS A BIG SAFETY ISSUE THAT DODGE IS SIMPLY JUST IGNORING.

NHTSA complaint #11298892 — an unverified report by a vehicle owner.

SERVICE BRAKES

OUR DODGE DURANGO GT, HAS DEVELOPED A LOUD POP SOUND WHEN COMING TO A FULL STOP. I TOOK IT TO ANCIRA DODGE IN SAN ANTONIO, THEY ADVISED ME THE CALIPERS ARE HITTING BRAKE PADS AND THERE IS NOTHING THEY CAN DO. I FEEL THIS IS A SAFETY ISSUE AND DODGE AGAIN DOES NOT WANT TO HELP. OUR TRUCK HAS BARELY 21,787 MILES AND I'M HAVING SO MANY ISSUES WITH THIS DEFECTIVE VEHICLE.

NHTSA complaint #11298897 — an unverified report by a vehicle owner.

SERVICE BRAKES

MY VEHICLE ONLY HAS 17,500 MILES ON IT AND THE BRAKES ARE CONSTANTLY SQUEAKING. I'VE CLEANED THE ROTORS, BUT IT STILL MAKES THIS GOD AWFUL SQUEAK. THE BRAKES SHOULD BE GOOD FOR ANOTHER 25,000 MILES, BUT I DON'T THINK IT'S GOING TO MAKE IT.

NHTSA complaint #11255194 — an unverified report by a vehicle owner.

SERVICE BRAKES

"BREMBO BREAK PADS" I PURCHASED MY VEHICLE IN OCTOBER OF 2018, I WAS QUOTED FOR NEW BRAKE PADS ALL AROUND AT 9000 MILES IN JUNE OF 2019. AFTER FINDING OUT ABOUT THE MANUFACTURE WARRANTY, I WAS TOLD THAT I ONLY NEED REAR BRAKE PADS REPLACED NOW. (NOTE: THERE IS LESS THEN 1MM ON REAR PADS CURRENTLY AND 4MM ON THE FRONT PADS) , I TOLD THE MANAGER AT RYDELL THAT, I BELIEVE THE BRAKING SYSTEM IS DEFECTIVE. I HAVE NEVER HERD OF REPLACING THE BRAKE PADS ON A BRAND NEW VEHICLE THIS SOON. I CALLED THREE DIFFERENT DEALERS AND THEY FIND IT WEIRD THAT I HAVE TO CHANGE THE BRAKES ALREADY WITH ONLY 9000 MILES ON THE CAR. MIND YOU, I AM THE FIRST OWNER OF THIS VEHICLE AND WHEN I PURCHASED IT, IT HAD 300 MILES ON THE CAR ALREADY. THE MANAGER, RICK GUZMAN AT RYDELL IN SAN FERNANDO EVEN WENT AS FAR AS TO ACCUSE ME OF RACING MY VEHICLE. HOWEVER, SHOULDN'T BALDING TIRES COINCIDE WITH THAT ACCUSATION? EVERYTHING ON MY VEHICLE IS THE SAME AS IT WAS WHEN I DROVE OF THEIR LOT IN OCTOBER OF 2018. THERE IS NO WAY, AFTER PUTTING 8,700 MILES ON MY OWN, THAT I SHOULD NEED TO CHANGE ALL FOUR BRAKE PADS ON A BRAND NEW VEHICLE. AND THE DEALER IS NOW FIGHTING ME TO ONLY CHANGE THE BRAKES IN THE REAR. I BELIEVE ALL FOUR PADS SHOULD BE CHANGED OUT. WITH THE REAR PADS AT 1MM AND THE FRONT PADS AT 4MM, SOMETHING SOUNDS REALLY WRONG. THE VEHICLE IS NOT EVEN A YEAR OLD YET !

NHTSA complaint #11243258 — an unverified report by a vehicle owner.