31 of the
1,420 complaints about the 2004 Dodge Durango are about the
braking system — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
44,245 miles.
I was coming home. As I pulled in my garage, hit the brake to stop and put in park. The vehicle started winding up to a point where my foot on the brake didn't matter. It accelerated forward, going through the wall of my garage, through my backyard, thru a chain guard, and into the corner of the museum wall next door. I was finally able to stop it completely by shutting the vehicle off. Despite the speed and impact to the front of my vehicle, the airbags never deployed.
NHTSA complaint #11618187 — an unverified report by a vehicle owner.
at 250,000 milesReeds Spring, MOCrash3 injured
SERVICE BRAKES
TL* THE CONTACT OWNED A 2004 DODGE DURANGO. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS GOING DOWN A GRAVEL ROAD AND THE BRAKES MALFUNCTIONED. AS A RESULT, THE CONTACT'S VEHICLE DID NOT STOP AND T-BONED THE OTHER VEHICLE. THE ENTIRE FRONT END OF THE CONTACT'S VEHICLE WAS DAMAGED. THE VEHICLE WAS TOTALED AND THE FRAME WAS FRACTURED IN HALF. THE DRIVER OF THE VEHICLE SUSTAINED WHIPLASH AND INJURIES TO THE NECK AND BACK. ONE PASSENGER WAS TRANSPORTED BY TO THE HOSPITAL VIA AMBULANCE AND ANOTHER PASSENGER WAS DRIVEN TO THE HOSPITAL. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED FROM THE SCENE. TRI LAKES FORD (180 STATE HWY F, BRANSON, MO 65616, (417) 334-7543) ACKNOWLEDGED THE AIR BAGS BEING REPLACED ON OCTOBER 22, 2019, BUT DENIED ANY RESPONSIBILITY FOR THE AIR BAGS NOT DEPLOYING. THE CONTACT CALLED AN ATTORNEY WHO ADVISED HER TO CALL NHTSA. THE FAILURE MILEAGE WAS 250,000. *DT *TR *DT
NHTSA complaint #11289312 — an unverified report by a vehicle owner.
at 152,845 milesConway, SC
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE AT A STOP, THE BRAKES FAILED TO WORK, THE ENGINE REVVED, AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 152,845.
NHTSA complaint #11020751 — an unverified report by a vehicle owner.
at 88,000 milesFort Collins, CO
SERVICE BRAKES
DRIVING AT 30MPH ON CITY ROAD THE DURANGO LOST FULL POWER. NO POWER STEERING, BRAKES OR ACCELERATION WITH GAS. HAD TO PUT DURANGO IN NEUTRAL AND TURN KEY OFF AND BACK ON. AFTERWARDS IT WAS NORMAL AGAIN. VERY DANGEROUS AND SCARED TO DRIVE WITH FAMILY IN IT.
NHTSA complaint #10944400 — an unverified report by a vehicle owner.
at 100,085 milesLOS Angeles, CA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. IN ADDITION, THE BRAKES FAILED WHEN DEPRESSED. THE GEAR SHIFT HAD TO BE SHIFTED INTO NEUTRAL TO REGAIN CONTROL. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,085.
NHTSA complaint #10789420 — an unverified report by a vehicle owner.
at 75,000 milesGrovetown, GACrash1 injured
SERVICE BRAKES
I WAS DRIVING MY WIFE TO WORK THAT MORNING, IT WAS A BRIGHT CLEAR DAY. I WAS PARKED HALF OUT OF GARAGE. AS MY WIFE CAME OUT OF THE LAUNDRY ROOM I TOUCHED THE GAS TO PULL FORWARD. HOWEVER THIS DID NOT HAPPEN, SUV REVVED ALL THE WAY UP AND WOULD NOT REV DOWN. I TRIED TO APPLY BRAKES BUT THEY DID NOT WORK. I CAME WITHIN A FOOT OF KILLING MY WIFE. TO MAKE THIS SO BAD I COMPLAINED ABOUT THIS BEFORE SO HAS MY WIFE. MY SUV LITERALLY WENT THROUGH 3 WALLS AND SEVERAL ROOMS. I HAVE 3 DISK FUSED IN MY NECK AND SEVERAL OF THE SCREWS ARE BROKE. I CAN LIVE BEING A CRIPPLE BUT I CANT LIVE WITH OUT MY WIFE. CHRYSLER HAD INDEPENDENT INSPECTOR TAKE A LOOK AT IT. I TOLD HIM IT WAS AT EAGLE PAINT AND BODY, AND DID HE NEED ME TO STOP ALL REPAIRS. HE TOLD ME KNOW HE COULD GET HIS DATA FROM COMPUTER. THE CHRYSLER LEGAL TEAM SENT NE A NASTY LETTER STATING THAT I HADE MOVED THE VEHICLE AND THEY WERE NO LONGER RESPONSIBLE. I EVEN TRIED TO CALL CHRYSLER BACK TO TELL THEM THE SUV DID THE SAME THING, BUT THEY INFORMED ME LEGAL TOOK OVER THE CASE AND THEY NEEDED NO OTHER DATA FROM ME. JUST ONE THING WHEN THIS HAPPENS AGAIN AND KILLS MYSELF, MY FAMILY OR A BUS OF KIDS. WHO WILL BE GOING TO JAIL FOR THE REST OF THERE LIFE.
NHTSA complaint #10764440 — an unverified report by a vehicle owner.
Nashville, TN
SERVICE BRAKES
WHEN IT RAINS WATER WOULD POUR INTO ENGINE AND EFFECT ELECTRICAL SYSYTEM AND CAUSE ENGINE PROBLEMS ENGINE LOCK UP ,ENGINE WOULD AUTOMATICALLY CUT OFF AND POWER STEERING WOULD LOCK UP WHILE MAKING A TURN IN MY 2005 HEMI DURANGO, THE ENGINE SHUT OFF IN THE MIDDLE OF THE ROAD.
NHTSA complaint #10700907 — an unverified report by a vehicle owner.
at 110,890 milesHallszille, TXCrash1 injured
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED DURING INCLEMENT WEATHER. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE WAS DRIVING UNSTABLE AND THERE WAS A LOUD ABNORMAL NOISE. IN ADDITION, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO RESPOND. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND SPUN AROUND CAUSING IT TO ROLL OVER. THE CONTACT CRASHED INTO AN EMBANKMENT. THE CONTACT WAS UNCONSCIOUS UPON HITTING HER HEAD ON THE DRIVER'S SIDE WINDOW. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,890.
NHTSA complaint #10650466 — an unverified report by a vehicle owner.
Spanish Fork, UT
SERVICE BRAKES
I HAVE HAD THE CAM POSITION SENSOR FAIL APPROX. 5 TIMES. WHEN THE SENSOR FAILS OR STARTS TO FAIL THE CHECK ENGINE LIGHT WILL COME ON INTERMITTENTLY AND OCCASIONALLY WHILE THE LIGHT IS ON THE ENGINE WILL SHUT OFF WHEN THE ENGINE SHUTS OFF THE BRAKES WILL NOT WORK. THE SAID SITUATION WHEN THE BRAKES WILL NOT WORK HAS OCCURRED 7 TIMES. AT TIMES THE CHECK ENGINE LIGHT WILL LIGHT UP AND BE NOT LIT WHEN THE TRUCK IS RESTARTED. ON ONE OCCASION MY WIFE WAS DRIVING THE TRUCK, THE LIGHT CAME ON FOR THE CAM SENSOR, THE ENGINE SHUT OFF, THE BRAKES WOULD NOT WORK AND SHE ROLLED THROUGH AN INTERSECTION UNABLE TO STOP THE VEHICLE.
NHTSA complaint #10609967 — an unverified report by a vehicle owner.
at 80,000 milesEverett, MA
SERVICE BRAKES
WIFE WAS DRIVING ON HIGHWAY AND CAR COMPLETELY SHUT DOWN, ENGINE, ALL POWER. NO POWER STEERING, NO POWER BRAKES, NOTHING. HAPPENED MULTIPLE TIMES. LAST TIME, SHUT DOWN ON HIGHWAY DOING 60MPH WITH MULTIPLE CHILDREN IN CAR.
NHTSA complaint #10482179 — an unverified report by a vehicle owner.
Naples, NY
SERVICE BRAKES, HYDRAULIC
2004 DODGE DURANGO. CONSUMER STATES BRAKE FAILURE WHILE DRIVING *TGW THE CONSUMER STATED THE MECHANIC FOUND A BROKEN VALVE WHICH CAUSED THE BRAKE FAILURE. WHEN THE MECHANIC CONTACTED THE NEAREST CHRYSLER DEALERSHIP TO OBTAIN THE PART, HE WAS INFORMED THE PART WAS NO LONGER BEING MANUFACTURED BY CHRYSLER. THE MECHANIC THEN LOCATED A PART OUT OF STATE AND HAD IT SENT TO HIM, ONLY TO FIND OUT, THE PART WAS NOT CORRECT DUE TO A CERTAIN PERCENTAGE OF 2004 DODGE DURANGO'S BEING PRODUCED AS NOT HAVING POIS-TRACTION. THE CONSUMER STATED CHRYSLER GAVE HER MECHANIC THE RUN-AROUND FOR THREE WEEKS.
NHTSA complaint #10447610 — an unverified report by a vehicle owner.
Sandy Hook, CT
SERVICE BRAKES, HYDRAULIC
I OWN A 2004 DODGE DURANGO AND LET ME TELL YOU THE PROBLEMS I HAVE HAD WITH IT!! THE RADIATOR, THROTTLE POSITION SENSOR AND BRAKES. THE BIGGEST PROBLEM IS WHEN IT RAINS. THE TRUCK JUST SHUTS OFF, NO MATTER WHERE YOU ARE WHEN THIS HAPPENS. YOU COULD BE ON THE HIGHWAY GOING 65MPH AND IT JUST SHUTS DOWN. I THANK GOD THAT I HAVEN'T GOTTEN IN TO AN ACCIDENT YET. IT IS SO DANGEROUS TO DRIVE IT LIKE THAT NOT KNOWING IF WHEN YOU RE OUT AND ITS STARTS TO RAIN I HEAD FOR HOME BECAUSE I AM SO WORRIED. I DON'T EVEN LET ME TEENAGE DAUGHTER BORROW IT IN CAUSE SHE IS OUT AND GOD FORBID IT STARTS TO RAIN. WHEN IT SHUTS DOWN THERE ARE NO BRAKES NO NOTHING. SOMEONE HAS TO DO SOMETHING ABOUT THIS. THERE ARE SO MANY COMPLAINTS AND NO RECALLS ON THIS PART. THAT IS INSANE!!!! SOMEONE SOMEWHERE IS GOING TO GET KILLED!!! DODGE - YOU HAVE TO DO SOMETHING!!!!! I WILL NEVER BUY ANOTHER DODGE AGAIN!!!
NHTSA complaint #10384712 — an unverified report by a vehicle owner.
at 7,500 milesMerritt Island, FL
SERVICE BRAKES, HYDRAULIC
WITHIN ONE YEAR OF PURCHASING THE VEHICLE, ENGINE CLUSTER LIGHTS STARTED COMING ON. AIR BAG WARNING, ABS, TRACTION CONTROL, CHECK ENGINE AND BRAKE WARNING LIGHTS AS WELL AS THE SPEEDOMETER FAILING TO WORK. WE HAVE HAD THE VEHICLE IN OVER 12 TIMES IN THE PAST 5 YEARS FOR THIS RECURRING PROBLEM. THE VEHICLE IS NOW OUT OF WARRANTY BUT THE PROBLEM IS STILL HAPPENING. I HAVE BEEN TOLD BY A NON CHRYSLER MECHANIC THAT THE HARNESS THAT GOES TO THE ABS MODULE HAS A CONNECTOR NEAR THE WHEEL WELL. THE DEALERSHIP HAS TRIED ON MANY OCCASIONS TO SEAL THIS CONNECTOR. I UNDERSTAND LATER MODELS HAVE A CORRECTED HARNESS. THE MECHANIC TOLD ME THE CONNECTOR WAS REPAIRED PREVIOUSLY BY SPLICING THE WIRES OF THE HARNESS NEAR THE CONNECTOR. THIS WAS NOT A FACTORY AUTHORIZED REPAIR. THE CONNECTOR AND THE ABS MODULE ARE ONCE AGAIN FRIED AND MELTED. THE VEHICLE HAS NEVER HAD ABS, TRACTION CONTROL OR AIR BAGS WORKING FOR MORE THAN A MONTH AFTER EACH REPAIR ATTEMPT. SINCE THE WARRANTY EXPIRED ON THE VEHICLE, I HAVE HAD IT IN ONE TIME FOR A REPEATED ATTEMPT TO FIX IT. I HAD A BATTLE TRYING TO GET THE WORK DONE AS A WARRANTY ISSUE. THEY CHARGED ME OVER $300 TO TRACE THE PROBLEM WHICH IT HAD BEEN IN FOR 11 TIMES EARLIER. I AM THROUGH TRYING TO GET THIS DEALERSHIP TO REPAIR THE PROBLEM. MY WIFE IS CURRENTLY DRIVING A CAR WITHOUT ABS, TRACTION CONTROL OR AIR BAGS.
NHTSA complaint #10303827 — an unverified report by a vehicle owner.
at 54,130 milesPhiladelphia, PA
SERVICE BRAKES, AIR
I WAS DRIVING TO WORK ON 09/19/08 COMING DOWN A HILL, I PRESSED MY BRAKES TO STOP AND THE TRUCK KEPT ROLLING. I PUMPED AND PUMPED UNTIL I CAME TO A STOP. I HAD SOMEONE LOOK AT IT BEFORE I TOOK IT TO THE SHOP AND MY STEERING COLUMN BOX WAS RUBBING AGAINST MY BRAKE HOSE AND PUT A HOLE IN IT. I HAVE A WARRANTY ON MY TRUCK BUT IT HAS BEEN IN THE SHOP 4 TIMES ALREADY FOR OXYGEN SENSOR, SERPENTINE BELTS, LOOSE BOLTS UNDER THE BODY AND NOW MY BRAKES. EVERYTIME I TAKE IT IN THEY TELL ME MY WARRANTY DOESN'T COVER WHAT'S WRONG WITH IT. SO I TAKE IT TO THE SHOP AND THE CALL ME SATURDAY MORNING AND TELLS ME THAT MY WARRANTY DOESN'T COVER AND IT'S GOING TO COST $600.00 TO FIX IT. I DROVE OVER TO THE DEALERSHIP AND TOLD THEM THAT THEY COULD HAVE IT BACK BECAUSE I HAVEN'T HAD IT FOR A YEAR AND HAVE HAD TOO MANY COSTLY PROBLEMS. SO GUESS WHAT THEY ARE PAYING FOR IT TO GET FIXED.
NHTSA complaint #10243291 — an unverified report by a vehicle owner.
at 63,412 milesKissimmee, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
I HAVE REPLACED THE ABS SENSOR WHICH IS LOCATED ON THE REAR AXLE OF MY 2004 DODGE DURANGO 3 TIMES NOW, BUT FOR SOME REASON HAS TO BE REPLACED EVERY 6 TO 9 MONTHS.
NHTSA complaint #10225978 — an unverified report by a vehicle owner.
at 50,000 milesNewark, NJ
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 DODGE DURANGO. WHILE DRIVING 20 MPH, THE CONTACT HEARD A LOUD SCRATCHING NOISE WHEN SHE DEPRESSED THE BRAKE PEDAL. AS OF NOVEMBER 20, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE; HOWEVER, THEY STATED THAT THE FAILURE WAS A NORMAL OCCURRENCE. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 67,000.
NHTSA complaint #10209516 — an unverified report by a vehicle owner.
at 44,245 milesSleepy EYE, MN
SERVICE BRAKES, HYDRAULIC
I HAVE A 2004 DODGE DURANGO SUV, SINCE THE DAY THAT I BOUGHT THIS VEHICLE I HAVE COMPLAINED ABOUT THE BRAKES. I HAVE BEEN IN SEVERAL NEAR MISSES BECAUSE THE VEHICLE WILL NOT STOP. I HAVE HAD IT IN THE SHOP AT LEAST 5 TIMES FOR THIS PROBLEM. I HAVE HAD STRANGERS DRIVE IT AND WATCHED THERE EXPRESSIONS WHEN THEY TRY TO STOP. WHEN I TAKE IT TO THE SHOP(DODGE) THEY TELL ME THAT IT IS WITHIN THE STANDARDS. MOST OF THESE SITUATIONS HAVE OCCURRED WHEN THE ROADS HAVE SNOW OR ICE ON THEM. AT 10-15 MPH THE VEHICLE WILL NOT STOP IT JUST SLIDES AND THE FRONT END JUST SHAKES LIKE THE FRONT END IS GOING TO FALL OFF. I HAVE HAD MECHANICS TELL ME THAT THEY DON'T SEE HOW I CAN DRIVE IT LIKE I DO THAT THEY WOULD AFRAID TO DRIVE IT. SOMETHING HAS TO BE DONE.
NHTSA complaint #10183402 — an unverified report by a vehicle owner.
at 47,000 milesHarker Heights, TXCrash2 injured
SERVICE BRAKES, HYDRAULIC
I RECENTLY GOT BACK FROM IRAQ ON NOV 30TH. I NEEDED A FAMILY VEHICLE, ASIDE FROM OUR DODGE PICKUP THAT HAS LITTLE ROOM FOR TWO KIDS IN CAR SEATS. I BOUGHT THE DURANGO ON A FRIDAY. IT WAS USED , SO IT CAME WITH A FREE FULL DETAIL ON MONDAY. I DROPPED IT OFF AND WENT TO WORK. AFTER WORK, I WENT TO PICK IT UP AND NOTICED THAT THE DRIVERS SIDE REAR TAILLIGHT WAS SMASHED AND THE REAR BUMPER ON THE LEFT SIDE UNDERNEATH THE SMASHED TAILLIGHT, WAS DENTED! A WEEK LATER IT WAS ALL FIXED;OR SO I THOUGHT. A COUPLE OF DAYS LATER, I WAS ON MY WAY HOME FROM MORNING PHYSICAL TRAINING,TO CHANGE INTO MY UNIFORM. I WAS ABOUT TO MAKE A RIGHT HAND TURN ONTO MY STREET, AND THEN IT HAPPENED. MY BRAKES AND STEERING WHEEL LOCKED UP. I PUMPED AND PUMPED, BUT NO RESPONSE. I HIT A UTILITY VAN THAT WAS AT THE STOP SIGN AND ALMOST TOTALED MY WHOLE FRONT END. IT HAS TAKEN OVER A MONTH AND A HALF TO GET THE DURANGO FIXED. AT THE TIME OF THE ACCIDENT I MANAGED TO SLOW DOWN TO 15 MPH BEFORE THE BRAKES LOCKED UP! I AM CURRENTLY RECEIVING CHIROPRACTOR THERAPY AND ON HEAVY PAIN MEDS DUE TO THE ACCIDENT.
NHTSA complaint #10181726 — an unverified report by a vehicle owner.
at 17,000 milesHenderson, NV
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
DT*: THE CONTACT STATED THE BRAKE ROTORS NEEDED TO BE RESURFACED. THE ROTORS HAD ALREADY BEEN RESURFACED TWICE AT 17000 MILES AND THE CONTACT EXPRESSED CONCERN THAT THE BRAKE ROTORS WERE DEFECTIVE. THE ROTORS WOULD PULSATE. UPDATED 01/10/07. *JB UPDATED 01/10/07.
NHTSA complaint #10174473 — an unverified report by a vehicle owner.
Ansonia, CT
SERVICE BRAKES, HYDRAULIC
LEASED DODGE DURANGO IN DEC 2004. VEHICLE HAS BEEN IN FOR SERVICE ON 7 DIFFERENT OCCASIONS: FAULTY ABS SENSOR: FOUND ERRATIC SIGNAL OUTPUT FROM RIGHT FRONT SPEED SENSOR. REMOVED AND REPLACED RIGHT FRONT WHEEL SPEED SENSOR. 4 TIMES ON THE BRAKES:1ST ATTEMPT COMPLAINT LOUD SQUEALING, SERVICE CENTER DID NOT FIND ANYTHING WRONG, 2ND ATTEMPT COMPLAINT LOUD SQUEALING STILL, BRAKE ROTORS WERE GLAZED THEY REMOVED AND REINSTALLED FRONT AND REAR BRAKE ROTORS AND RESURFACED TO REMOVE GLAZE, 3RD ATTEMPT: LOUD SQUEALING STILL, REMOVED AND REPLACED PADS AND ROTORS. NEXT ISSUE WAS REPLACEMENT OF TRANSMISSION VALVE BODY: VEHICLE STOPPED WORKING WHILE IN ROUTE. NEXT ISSUE WAS THE BRAKES AGAIN WHICH WERE SQUEALING, THEY REPLACED THE FRONT AND BACK BRAKE PADS AND CLEANED THE CALIPER SLIDERS. NEXT ISSUE WAS RIGHT REAR AXLE SEAL WAS LEAKING FLUID,THEY REPLACED THE SEAL. DAYS WITHOUT THE VEHICLE DUE TO STATED ISSUES WAS A TOTAL OF 41 DAYS.
NHTSA complaint #10163889 — an unverified report by a vehicle owner.
at 18,196 milesWinthrop, ME
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ON SEPTEMBER 24, 2004 THE BATTERY WAS REPLACED. ON DECEMBER 29, 2004 THE BATTERY CABLE WAS REROUTED PER RECALL. ON MAY 6, 2005 THE VEHICLE OVERHEATED, THE FOLLOWING PARTS WERE REPLACED THE HUB/DRIVE FAN, THERMOSTAT, WATER PUMP, AND THE SPARK PLUGS. ON MAY 16, 2005 OVERHEATED THE RADIATOR HAD TO BE REPLACED. ON AUGUST 12, 2005 THE VEHICLE OVERHEATED. THE FOLLOWING PARTS WERE REPLACED THE HEADS, VALVES, CAMSHAFT,AND SPROCKET. ON OCTOBER 18, 2005 THE VEHICLE HAD SQUEAKY BRAKES, BRAKE PADS REPLACED AND ROTORS TURNED. THE RIGHT REAR AXLE LEAKED AND NEEDED TO BE REPLACED. ON JANUARY 17, 2006 THE RADIO CUT IN AND OUT, DASHBOARD CONTROLS WERE FLICKERING ON AND OFF. NO PROBLEMS WERE FOUND. ALSO, I ASKED FOR THE BRAKES TO BE CHECKED FOR THE SAME TYPE OF VIBRATION. STATED THERE WAS NO SAFETY ISSUE, BUT ROTORS NEEDED TO BE REPLACED. ON JANUARY 20, 2006 THE VEHICLE WAS AGAIN BROUGHT TO THE DEALER FOR THE RADIO, DASHBOARD, AND STALLING. THE CAR WAS KEPT FOR TWO DAYS AND RETURNED WITHOUT ANY SOLUTION. ON S JANUARY 22, 2006 AGAIN MY VEHICLE STALLED AT A TRAFFIC LIGHT. ON JANUARY 24, 2006 WAS AGAIN BROUGHT IN TO THE DEALER. I SPOKE WITH THE SERVICE MANAGER ON JANUARY 25, 2006 AND HE TOLD ME THAT CHRYSLER SAID STATIC ELECTRICITY FROM THE SEAT CAUSED THE PROBLEM. HE WAS THEN ADVISED TO SPRAY THE SEATS WITH SOMETHING TO ELIMINATE THE STATIC ELECTRICITY. THE CAR WAS TO BE DELIVERED TO ME BY AN EMPLOYEE OF THE DEALER, WHEN THE GENTLEMEN ARRIVED HE TOLD ME THAT THE CAR RADIO STARTED CUTTING IN AND OUT, AND THE DASH BOARD WENT CRAZY, HE THEN LEFT WITH THE LOANER CAR AND I PROCEEDED TO CALL THE DEALERSHIP, DRIVER CAME BACK TO PICK UP MY CAR ONCE AGAIN TO RETURN TO THE DEALERSHIP. WHEN HE TRIED TO START THE VEHICLE IT WOULD NOT START, A TECHNICIAN WAS SENT TO MY HOME TO REPLACE THE BATTERY. THE BATTERY WAS REPLACED, AN VEHICLE WAS OFF TO THE DEALERSHIP.
NHTSA complaint #10148725 — an unverified report by a vehicle owner.
at 18,196 milesWinthrop, ME
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
ON SEPTEMBER 24, 2004 THE BATTERY WAS REPLACED. ON DECEMBER 29, 2004 THE BATTERY CABLE WAS REROUTED PER RECALL. ON MAY 6, 2005 THE VEHICLE OVERHEATED, THE FOLLOWING PARTS WERE REPLACED THE HUB/DRIVE FAN, THERMOSTAT, WATER PUMP, AND THE SPARK PLUGS. ON MAY 16, 2005 OVERHEATED THE RADIATOR HAD TO BE REPLACED. ON AUGUST 12, 2005 THE VEHICLE OVERHEATED. THE FOLLOWING PARTS WERE REPLACED THE HEADS, VALVES, CAMSHAFT,AND SPROCKET. ON OCTOBER 18, 2005 THE VEHICLE HAD SQUEAKY BRAKES, BRAKE PADS REPLACED AND ROTORS TURNED. THE RIGHT REAR AXLE LEAKED AND NEEDED TO BE REPLACED. ON JANUARY 17, 2006 THE RADIO CUT IN AND OUT, DASHBOARD CONTROLS WERE FLICKERING ON AND OFF. NO PROBLEMS WERE FOUND. ALSO, I ASKED FOR THE BRAKES TO BE CHECKED FOR THE SAME TYPE OF VIBRATION. STATED THERE WAS NO SAFETY ISSUE, BUT ROTORS NEEDED TO BE REPLACED. ON JANUARY 20, 2006 THE VEHICLE WAS AGAIN BROUGHT TO THE DEALER FOR THE RADIO, DASHBOARD, AND STALLING. THE CAR WAS KEPT FOR TWO DAYS AND RETURNED WITHOUT ANY SOLUTION. ON S JANUARY 22, 2006 AGAIN MY VEHICLE STALLED AT A TRAFFIC LIGHT. ON JANUARY 24, 2006 WAS AGAIN BROUGHT IN TO THE DEALER. I SPOKE WITH THE SERVICE MANAGER ON JANUARY 25, 2006 AND HE TOLD ME THAT CHRYSLER SAID STATIC ELECTRICITY FROM THE SEAT CAUSED THE PROBLEM. HE WAS THEN ADVISED TO SPRAY THE SEATS WITH SOMETHING TO ELIMINATE THE STATIC ELECTRICITY. THE CAR WAS TO BE DELIVERED TO ME BY AN EMPLOYEE OF THE DEALER, WHEN THE GENTLEMEN ARRIVED HE TOLD ME THAT THE CAR RADIO STARTED CUTTING IN AND OUT, AND THE DASH BOARD WENT CRAZY, HE THEN LEFT WITH THE LOANER CAR AND I PROCEEDED TO CALL THE DEALERSHIP, DRIVER CAME BACK TO PICK UP MY CAR ONCE AGAIN TO RETURN TO THE DEALERSHIP. WHEN HE TRIED TO START THE VEHICLE IT WOULD NOT START, A TECHNICIAN WAS SENT TO MY HOME TO REPLACE THE BATTERY. THE BATTERY WAS REPLACED, AN VEHICLE WAS OFF TO THE DEALERSHIP.
NHTSA complaint #10148725 — an unverified report by a vehicle owner.
at 15,150 milesUvalde, TXCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
MY GAS PEDDLE GOT STUCK AND WHEN I HIT THE BRAKE PEDDLE IT WOULD NOT BRAKE . I HIT A CAR IN FRONT OF AND THE BRAKES WOULD NOT WORK . THERE'S A RECALL ON THE THROTTLE ON THE DURANGO'S . I HAD TAKEN MY DURANGO TO THE SHOP AND I TOLD THEM THAT THE DURANGO WAS SOUNDING WIERD THAT IT FELT LIKE SOMETHING WAS SKIPPING . BUT THEY SAID NOTHING WAS WRONG .
NHTSA complaint #10129985 — an unverified report by a vehicle owner.
at 28,494 milesChicago, IL
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING THE 2004 DODGE DURANGO THE CONSUMER TRIED TO BRAKE BUT THE VEHICLE WAS NOT RESPONDING.
NHTSA complaint #10126864 — an unverified report by a vehicle owner.
at 31,000 milesLaclede, IDCrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING THE THROTTLE STUCK, AND THE BRAKES FAILED. THIS CAUSED THE CONSUMER TO GO INTO A DITCH. VEHICLE WAS TOWED. DEALERSHIP REPAIRED THE PROBLEM THREE TIMES, BUT IT RECURRED. *AK DEALER DID NOT REPAIR PROBLEM THEY INSTALLED CODE READER AND SAID NOTHING WAS WRONG. THEY CALLED CHRYSLER AND CHRYSLER SAID THAT THERE WAS NO PROBLEM.
NHTSA complaint #10111755 — an unverified report by a vehicle owner.
at 11,438 milesDixon, CAFire
SERVICE BRAKES, HYDRAULIC
OUR DURANGO HAD EXPERIENCED NUMEROUS PROBLEMS, SINCE WE PURCHASED IT NEW IN 5/04. THE ENGINE SURGED, IT STALLED, AND IT FELT LIKE THE BRAKES DID NOT GRAB IN THE REAR. IT ALSO RACKED UP MORE MILES ON THE ODOMETER, THAN IT ACTUALLY DROVE. ON 12/16/04 WE BROUGHT IT IN TO THE DEALERSHIP FOR A RECALLED BATTERY CABLE. THE NEXT DAY THE ENGINE CAUGHT ON FIRE WHILE DRIVING. IT WAS TOWED TO THE DEALERSHIP, THE TRANSMISSION WAS REPLACED, AND WE PICKED IT BACK UP 12-28-04. ON 1-16-05 WE HAD A SECOND FIRE IN THE ENGINE WHILE DRIVING. THIS TIME IT WAS IN THE SHOP UNTIL 2-1-05. THE DEALERSHIP OVERHAULED THE TRANSMISSION, BUT DID NOT REPLACE IT. ON 2-2-05 AGAIN WHILE DRIVING, OUR DURANGO'S ENGINE CAUGHT ON FIRE, THIS TIME THE FIRE WAS SO BIG, AND SO FAST MY HUSBAND BARLEY HAD TIME TO GET OUR KID OUT BEFORE IT EXPLODED, AND BURNED TO THE GROUND. IT TOOK THE FIRE DEPARTMENT OVER AN HOUR TO GET THE FIRE OUT. I HAD SENT A CERTIFIED LETTER TO DAIMLER CHRYSLER, ASKING THEM TO BUY THE DURANGO BACK UNDER THE LEMON LAW ON 1-20-05. TO THIS DAY THERE HAS BEEN NO RESPONSE TO THAT LETTER. MY HUSBAND AND CHILDREN WERE ALMOST KILLED!
NHTSA complaint #10110311 — an unverified report by a vehicle owner.
at 21,000 milesDanville, PACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKING ANY SPEED VEHICLE ACCELERATED, CAUSING IT TO HIT A MAIL BOX. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10103835 — an unverified report by a vehicle owner.
at 16,655 milesLakewood, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS AND TRACTION CONTROL LIGHTS COME ON AND STAY ON. I JUST TURNED ON THE CAR AND THE LIGHTS STAYED ON. I HAVE HAD MY 2004 DODGE DURANGO FOR 9 MONTHS AND IT HAS BEEN IN THREE TIMES FOR THE ABS PROBLEM. A TOTAL OF 17 DAYS AND STILL COUNTING. THEY CHANGED THE SPEED SENSOR, THE WIRING HARNESS, AND THE ECM FOR ABS AND NOW ITS BACK IN THE SHOP.
NHTSA complaint #10102534 — an unverified report by a vehicle owner.
Ladson, SC
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
NOT EVEN MAKING MY FIRST PAYMENT YET, MY CAR HAS SEEN THE SHOP SEVERAL TIMES AND STILL NOT FIXED. MY BRAKE LINE WAS "CROSS TREADED" IN THE ASSEMBLY LINE. THERE FOR I HAD VERY LITTLE BRAKE FLUID LEFT (ONLY 2 WEEKS AFTER BUYING THE CAR) AND THE FLUID LEAKED ON MY RIM WHICH NOW HAS TO BE REPLACED BUT IS ON BACK ORDER TILL "WHENEVER". I WAS WITH OUT MY NEW CAR FOR OVER A WEEK FOR THIS PROBLEM. THEN I HAVE TO GET THE BUMPER REPLACED DUE TO FADING WHICH THE SERVICE DEPT SAYS HAS HAPPENED TO SEVERAL DURANGO'S AND PT CRUISERS. THIS WILL BE A 2-3 DAY PROCESS ONCE CHRYSLER FIGURES OUT HOW THEY ARE GOING TO REPAIR SINCE THEY HAVE STOPPED REPLACING. (THIS WILL BE MORE TIME WITH OUT MY NEW CAR.) THEN IT WAS IN THE SHOP BECAUSE THE RADIATOR CAP WAS NOT PUT ON CORRECTLY DURING ASSEMBLY AND IT LOOSENED. ALL THE COOLENT LEAKED AND CAUSED THE CAR TO OVERHEAT. LAST BUT NOT LEAST THE AIR BAG LIGHT CAME ON AND THEY SAID THAT THEY HAVE TO REPLACE THE IMPACT SENSOR SWITCH...WHICH YOU GUESSED IT... IS ON BACKORDER. THIS MIGHT OR MIGHT NOT BE THE PROBLEM BUT THEY CAN'T GO ANY FURTHER UNTIL THIS IS CHANGED OUT. SO ONCE AGAIN I WILL BE WITH OUT MY CAR. I HAVE TALKED TO ANOTHER SERVICE DEPARTMENT AND THEY WARNED ME THAT I SHOULDN'T BE DRIVING THIS CAR BECAUSE WITH OUT THE IMPACT SENSOR SWITCH, THE AIRBAGS WON'T DEPLOY ON IMACT. THIS CAR HAS BEEN TOO MUCH TROUBLE AND NOT WORTH THE HASSLE.THIS IS MY FIRST DODGE AND I WOULD NEVER RECOMMEND BUYING ONE. I UNDERSTAND THAT SOMETIMES THERE ARE JUST BAD APPLES IN THE BUNCH, BUT CHRYSLER AND THE DEALERSHIP HASN'T MADE EFFORTS TO FIX PROBLEMS. I JUST GET THE TYPICAL RUN AROUND.
NHTSA complaint #10095759 — an unverified report by a vehicle owner.
at 244 milesCheyenne, WY
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
THE CONSUMER STATED THAT ACCELERATOR/BRAKE PEDAL WERE TOO CLOSE. TOGETHER. THIS COULD CAUSE THE CONSUMER TO DEPRESS THE PEDALS SIMULTANEOUSLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.
NHTSA complaint #10075895 — an unverified report by a vehicle owner.