FaultScore

FaultScore report

2018 Dodge Durango problems

Owners have filed 330 complaints about the 2018 Dodge Durango with NHTSA between 2018 and 2026. The largest single group is the electrical system. Across this model's run it ranks 19 of 28 worst.

C

FaultScore 44/100

Higher is worse. Measured against the other years of the Dodge Durango.

How this is worked out

The numbers

330

Complaints

16

Crashes reported

0

Fires reported

10

Injuries reported

22,500 mi

Median mileage at failure

Half of reported failures happened before this

66%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 24 vs 50 Severity 41 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 24
Against the median year of the Dodge Durango. 50 means typical for this model; 100 means roughly double.
Severity — 41
7.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
66% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2018 compares with every other Dodge Durango

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2018 Dodge Durango

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

1 crashes, 0 fires · median 29,000 mi

Lights 55 16.7%

Median failure at 40,000 miles

Median failure at 23,913 miles

Median failure at 39,000 miles

Brakes 25 7.6%

3 crashes, 0 fires · median 21,787 mi

Seats 22 6.7%

Median failure at 48,525 miles

Median failure at 11,763 miles

1 crashes, 0 fires · median 51,000 mi

Median failure at 7,000 miles

Airbags 10 3.0%

4 crashes, 0 fires · median 6,000 mi

Acceleration & Cruise Control 6 1.8%

2 crashes, 0 fires · median 3,000 mi

Suspension 6 1.8%

1 crashes, 0 fires · median 11,140 mi

Stability & Traction Control 5 1.5%

Median failure at 7,000 miles

Body & Structure 5 1.5%

1 crashes, 0 fires · median 14,507 mi

Windows, Mirrors & Wipers 4 1.2%

Median failure at 13,443 miles

Wheels 3 0.9%

Median failure at 68,900 miles

Steering 3 0.9%

1 crashes, 0 fires · median 10,000 mi

Seat Belts 2 0.6%

2 crashes, 0 fires · median 6,000 mi

Equipment & Accessories 1 0.3%

Median failure at 48,784 miles

Tires 1 0.3%

Median failure at 25,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Head Restraint 6 27.3%
Automatic Emergency Braking 5 22.7%
Body 4 18.2%
Warnings 2 9.1%
Speedometer/Odometer 2 9.1%
Display Function 1 4.5%
Assist 1 4.5%
Adaptive Cruise Control 1 4.5%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 11 9.0%
1,000 – 9,999 miles 20 16.4%
10,000 – 24,999 miles 34 27.9%
25,000 – 49,999 miles 30 24.6%
50,000 – 74,999 miles 14 11.5%
75,000 – 99,999 miles 6 4.9%
100,000 – 149,999 miles 4 3.3%
150,000+ miles 3 2.5%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2018 Dodge Durango SUV 2WD

Frontal crash test

Side barrier crash test of a 2018 Dodge Durango SUV 2WD

Side barrier crash test

Side pole crash test of a 2018 Dodge Durango SUV 2WD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2018 Dodge Durango SUV 2WD
19.8% risk
2018 Dodge Durango SUV 4WD
21.2% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2018 peak 15 Aug 2026

NHTSA investigations into the 2018 Dodge Durango

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

PE19014 Opened 9 Sep 2019 Closed 25 Feb 2026 SEATS

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...

Recalls on the 2018 Dodge Durango

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024677 12,713 units in Canada

Brakes

Issue: On certain vehicles, the recall repairs completed by an FCA dealer during recall Z48 (Transport Canada recall no. 2022-305) may not be effective. As a result, a second repair is required. On certain vehicles, a problem inside the hydraulic control unit (HCU) for the antilock brake system (ABS) could cause the ABS and electronic stability control (ESC) system not to work. This could also cause the brake lights to turn on or stay on without pressing the brake pedal, and it may allow the vehicle to be started and the transmission to be shifted out of the Park position (P) without pressing the brake pedal. Safety Risk: An antilock braking system and/or electronic stability control system that doesn't work could increase the risk of a crash. A parked vehicle that moves suddenly could create the risk of an injury or a crash. Brake lights that stay on could cause others not to recognize when the vehicle is braking and increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the integrated pressure transducer on the HCU. The dealer will also update the ABS software, if necessary.

Recall 2024548 314,717 units in Canada

Label

Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.

Recall 2022305 12,713 units in Canada

Brakes

Issue: On certain vehicles, there may be a problem inside the hydraulic control unit for the antilock brake system. As a result, it may be possible to start the vehicle and shift the transmission out of the Park position (P) without pressing the brake pedal. If this happens, the vehicle could move suddenly. This problem could also cause the brake lights to turn on or stay on without pressing the brake pedal. Safety Risk: A vehicle that moves suddenly could increase the risk of a crash. Brake lights that stay on could cause others not to recognize when the vehicle is braking, and could also increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail. The corrective actions for this recall are under development.

Recall 2018422 1,528 units in Canada

Powertrain

Certain vehicles may have been built with a defective powertrain controller. If the powertrain controller fails while driving the engine may stall, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the powertrain controller.

Recall 2018269 635,880 units in Canada

Engine

On certain vehicles, an electronic fault may create a situation where the cruise control cannot be deactivated. If this occurs and the driver does not apply the brakes or shift the transmission to neutral, the vehicle could maintain speed or accelerate without warning, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the Powertrain Control Module (PCM) software and perform an update as necessary. Note: In the interim, owners are advised not to use the cruise control until the vehicle is repaired.

Recall 2018223 6 units in Canada

Powertrain

On certain vehicles equipped with an 8-speed transmission, an incorrect park lock rod may have been installed during the transmission assembly process. This could cause the transmission to lose the Park function, which could result in unintended vehicle movement, which would increase the risk of crash causing injury and/or damage to property. Correction: Dealers will replace the park lock rods.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Sierra Vista, AZ 1 injured

SEATS

While driving, the passenger front headrest suddenly popped forward hitting the passenger in the back of the head aggressively and unexpectedly. No accident involved or any aggressive braking. The vehicle/headrest is available for inspection upon request. The safety of my passenger was put at risk as it punched them in the back of the head. It gave her an instant headache and mildly upset stomach. I have not taken the vehicle to the dealership yet, planning to try and go this week. The headrest has not been inspected by anyone besides me yet. No error messages or lights before or since the event.

NHTSA complaint #11735703 — an unverified report by a vehicle owner.

Sierra Vista, AZ 1 injured

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

While driving, the passenger front headrest suddenly popped forward hitting the passenger in the back of the head aggressively and unexpectedly. No accident involved or any aggressive braking. The vehicle/headrest is available for inspection upon request. The safety of my passenger was put at risk as it punched them in the back of the head. It gave her an instant headache and mildly upset stomach. I have not taken the vehicle to the dealership yet, planning to try and go this week. The headrest has not been inspected by anyone besides me yet. No error messages or lights before or since the event.

NHTSA complaint #11735703 — an unverified report by a vehicle owner.

Chino Hills, CA 1 injured

AIR BAGS

The driver side headrest "deployed" and pushed the headrest to the back of my head. I was sitting in the driver seat and the vehicle was parked, and when I moved a bag from the front passenger seat to the middle row, the driver side headrest opened on it's own. I cannot compress the headrest together. My concern is this was a faulty safety deployment.

NHTSA complaint #11606456 — an unverified report by a vehicle owner.

Chino Hills, CA 1 injured

UNKNOWN OR OTHER

The driver side headrest "deployed" and pushed the headrest to the back of my head. I was sitting in the driver seat and the vehicle was parked, and when I moved a bag from the front passenger seat to the middle row, the driver side headrest opened on it's own. I cannot compress the headrest together. My concern is this was a faulty safety deployment.

NHTSA complaint #11606456 — an unverified report by a vehicle owner.

Locust Grove, GA Crash

ELECTRICAL SYSTEM

My touchscreen is malfunctioning. It does what it wants when it wants. Example- it makes my headrest flip up and down Turns the radio stations Turns the heat/air on/off Turns the heated/cooling seats on/off Backup camera doesn’t work half the time I backed into a dirt embankment and cracked my rear bumper because the backup camera wasn’t working at that time Navigation doesn’t work half the time Volume works when it wants Can’t change radio stations sometimes

NHTSA complaint #11540342 — an unverified report by a vehicle owner.

Austin, AR Crash

SEAT BELTS

While on my way to an appointment it was raining and I noticed my car wasn't handling the water on the road like it usually did. It was pulling to one side or jumping around when it hit shallow water. I turned the traction control off and then back on and that seemed to make a difference. That night I got on NHTSA and searched for recalls with my VIN number. While other 2018 Durango's had recalls on the ESP it said mine wasn't one on them. About a week later it had been storming all night and I was on my way to work the next morning when I come around a curve to deep flowing water covering the road for approx. 30 yards before a small break and then a thin flowing of water for approx. 20 feet which I didn't see because it was still raining. When I hit the deep water it pulled me towards the right ditch, I was able to keep from going in the ditch but it was a constant fight until I was through the puddle. After the first puddle let go of my vehicle there was just enough time for me to feel relieved I had made it through it before I hit the shallow water and my car hydroplaned darting left, entering the ditch, ramping the side of a driveway and going airborne between two trees before coming down on it's front end and sliding 30 feet to a stop. The emergency contact system spoke asking who to contact but none of my ICE was displayed. Thankfully I was wearing my seatbelt although the tensioner didn't lock the belt in place like it should in the event of an accident. Also neither front airbag deployed, only the passenger side air curtain deployed. My passenger side mirror was hit by a mailbox as I ramped the driveway so I assumed that is why the side curtain deployed but the accident crushed and partially removed both my front and back bumper so my 2 front air bags should have deployed as well. An accident report was made and my insurance company ruled my car as a totaled. I told them what happened but I am not sure if the inspected the ESP system or not.

NHTSA complaint #11534477 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Dunkirk, MD

ENGINE

Back to back error codes P0300 P0108 P1404 P0172 Rough running engine. Very strong smell of fuel at two different times while driving. Vehicle not responding to gas pedal while driving on highway. Repairs at thousands of dollars.

NHTSA complaint #11754642 — an unverified report by a vehicle owner.

Dunkirk, MD

FUEL/PROPULSION SYSTEM

Back to back error codes P0300 P0108 P1404 P0172 Rough running engine. Very strong smell of fuel at two different times while driving. Vehicle not responding to gas pedal while driving on highway. Repairs at thousands of dollars.

NHTSA complaint #11754642 — an unverified report by a vehicle owner.

at 100,000 miles Ontario, CA

EXTERIOR LIGHTING

The contact owns a 2018 Dodge Durango. The contact stated that a section of the rear light was inoperable. The passenger’s side light was inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the tail light needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no recall or warranty coverage on the vehicle. The manufacturer referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.

NHTSA complaint #11749577 — an unverified report by a vehicle owner.

Killeen, TX

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The passenger side active headrest restraint deployed at 3mph in a parking lot. There had been a safety recall for apparently my vin is not covered per dodge. [XXX] If this would have happened on the drivers side at highway speeds, it could have been deadly. The vehicle is at nyle Maxwell in Killeen and the passengers side is being replaced via extended warranty but my issue is getting the divers side replaced BEFORE it hits me in the back of the head. I spoke with dodge customer service and I was advised to submit a complaint. I think the model year range and trims should be expanded as this is still clearly an issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11745257 — an unverified report by a vehicle owner.

Naugatuck, CT

SEATS

June 11, 2026 Re: Unexpected Passenger-Side Active Head Restraint Deployment – 2018 Dodge Durango R/T To Whom It May Concern: I am reporting an incident involving my 2018 Dodge Durango R/T equipped with leather seats. Vehicle Information: Year/Make/Model: 2018 Dodge Durango R/T Seating: Leather Interior Affected Component: Passenger-Side Active Head Restraint (AHR) Mileage at Time of Incident: 126,207 miles Date of Incident: [XXX] Description of Incident: While traveling on the roadway on [XXX], the passenger-side Active Head Restraint (AHR) suddenly deployed without warning. There was no accident, collision, sudden stop, or any other event that would reasonably trigger the system. The vehicle was being operated normally at the time of the incident. My [XXX] son was seated in the front passenger seat when the headrest unexpectedly deployed and forcefully struck him in the back of the head. The deployment occurred without any impact to the vehicle and caused immediate concern for his safety and well-being. Following the deployment, the headrest remained in the deployed position and appears to require repair or replacement. Given that the system activated without a collision and made forceful contact with an occupant, I believe this represents a significant safety concern. I am aware that similar incidents have been reported by owners of Dodge Durangos and other Stellantis vehicles equipped with Active Head Restraint systems. NHTSA has previously investigated complaints involving headrests deploying without a crash and causing injuries to vehicle occupants. My incident appears consistent with those reported failures. I respectfully request that this incident be documented and investigated as a potential safety-related defect. Please advise whether there are any recalls, technical service bulletins, customer satisfaction programs, warranty extensions INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11743620 — an unverified report by a vehicle owner.

Fort Myers, FL

SEATS

Headrest on driver seat ejected at a stop and threw my wife’s head forward.

NHTSA complaint #11737703 — an unverified report by a vehicle owner.

Fort Myers, FL

AIR BAGS

Headrest on driver seat ejected at a stop and threw my wife’s head forward.

NHTSA complaint #11737703 — an unverified report by a vehicle owner.

Sierra Vista, AZ 1 injured

SEATS

While driving, the passenger front headrest suddenly popped forward hitting the passenger in the back of the head aggressively and unexpectedly. No accident involved or any aggressive braking. The vehicle/headrest is available for inspection upon request. The safety of my passenger was put at risk as it punched them in the back of the head. It gave her an instant headache and mildly upset stomach. I have not taken the vehicle to the dealership yet, planning to try and go this week. The headrest has not been inspected by anyone besides me yet. No error messages or lights before or since the event.

NHTSA complaint #11735703 — an unverified report by a vehicle owner.

Sierra Vista, AZ 1 injured

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

While driving, the passenger front headrest suddenly popped forward hitting the passenger in the back of the head aggressively and unexpectedly. No accident involved or any aggressive braking. The vehicle/headrest is available for inspection upon request. The safety of my passenger was put at risk as it punched them in the back of the head. It gave her an instant headache and mildly upset stomach. I have not taken the vehicle to the dealership yet, planning to try and go this week. The headrest has not been inspected by anyone besides me yet. No error messages or lights before or since the event.

NHTSA complaint #11735703 — an unverified report by a vehicle owner.

Sussex, NJ

EXTERIOR LIGHTING

Water in racetrack tailgate taillights

NHTSA complaint #11730341 — an unverified report by a vehicle owner.

Sussex, NJ

ELECTRICAL SYSTEM

Water in racetrack tailgate taillights

NHTSA complaint #11730341 — an unverified report by a vehicle owner.

at 102,000 miles Hollywood, FL

ELECTRICAL SYSTEM:STARTER ASSEMBLY

The contact owns a 2018 Dodge Durango. The contact stated that while driving approximately 20 MPH on the highway, the vehicle stalled. The electronic stability control(ESC) warning light was illuminated. The vehicle was restarted. However, on other occasions, when the vehicle stalled, the contact was unable to restart the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The vehicle was taken to a second dealer, where it was diagnosed with starter failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 102,000.

NHTSA complaint #11728001 — an unverified report by a vehicle owner.

at 102,000 miles Hollywood, FL

ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2018 Dodge Durango. The contact stated that while driving approximately 20 MPH on the highway, the vehicle stalled. The electronic stability control(ESC) warning light was illuminated. The vehicle was restarted. However, on other occasions, when the vehicle stalled, the contact was unable to restart the vehicle. The vehicle was taken to the dealer, but was not diagnosed or repaired. The vehicle was taken to a second dealer, where it was diagnosed with starter failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 102,000.

NHTSA complaint #11728001 — an unverified report by a vehicle owner.

at 194,000 miles Hempstead, NY

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2018 Dodge Durango. The contact discovered that there was a mileage discrepancy. The vehicle was a dealer sale purchased on December 27, 2025. At the time of purchase, the mileage was 82,000. While attempting to purchase an extended warranty, the contact was denied the warranty extension due to the odometer fraud. The contact was presented with a report, which indicated that in October of 2025, the mileage was documented at 186,000. After viewing the Carfax Report, the contact discovered that the mileage was 194,000. The contact informed the dealer of the odometer fraud.

NHTSA complaint #11726621 — an unverified report by a vehicle owner.

at 66,700 miles Junction City, WI

ENGINE AND ENGINE COOLING

The contact owns a 2018 Dodge Durango. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, a week later, while the vehicle was idling, it was vibrating abnormally. The vehicle was taken to the same mechanic who diagnosed the vehicle and determined that the cam lobes were worn and needed to be replaced. The mechanic confirmed the findings with the dealer, and it was confirmed that it was a known issue due to the heat treatment to harden the steel not being properly performed. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 66,700.

NHTSA complaint #11721995 — an unverified report by a vehicle owner.

at 66,700 miles Junction City, WI

ENGINE

The contact owns a 2018 Dodge Durango. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the spark plugs had failed and needed to be replaced. The vehicle was repaired; however, a week later, while the vehicle was idling, it was vibrating abnormally. The vehicle was taken to the same mechanic who diagnosed the vehicle and determined that the cam lobes were worn and needed to be replaced. The mechanic confirmed the findings with the dealer, and it was confirmed that it was a known issue due to the heat treatment to harden the steel not being properly performed. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not covered under recall or warranty. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 66,700.

NHTSA complaint #11721995 — an unverified report by a vehicle owner.

Carpentersville, IL

SERVICE BRAKES

FORMAL COMPLAINT Safety Recall 94B (NHTSA Campaign No. 24V-838) I hereby submit this complaint regarding the failure to properly complete Safety Recall 94B (NHTSA Campaign No. 24V-838) involving the HCU/ABS module on my 2018 Dodge Durango. On December 23, 2025, I contacted an authorized Dodge dealer located at 5404 S. Illinois Route 31, Crystal Lake, IL 60012, to remedy the HCU/ABS defect under the recall. I was informed that the recall repair would be performed free of charge and an appointment was scheduled for December 29, 2025. At the scheduled visit, the vehicle was returned to me in less than 30 minutes without any recall repair being performed. Instead, I was told that paid diagnostics were required and that the estimated repair cost could range from $3,000 to $5,000. I was also informed that the recall repair could not be completed because the HCU/ABS module was not in stock. The dealer later stated that the module would be ordered, but the delivery timeline was repeatedly postponed. On January 27, 2026, the vehicle was returned to me with the same HCU/ABS-related malfunctions. The dealer stated that Recall 24V-838 / FCA 94B had been closed and refused to replace the HCU/ABS module under the recall. Although FCA systems reflect the recall as “completed,” the safety defect has not been remedied. The vehicle continues to display ABS/ESC warnings, and diagnostic trouble codes related to the braking and electronic stability control systems remain present, confirming that the defect described in the recall persists. Pursuant to 49 U.S.C. § 30118(b) and 49 CFR § 573.6(c)(10), when a safety defect persists or reoccurs after recall repairs, the manufacturer is required to implement additional corrective measures, including repeat repair or replacement of the affected component or system. Closing a recall while the defect remains unresolved does not satisfy federal requirements. I respectfully request regulatory review and appropriate action to ensure that thi

NHTSA complaint #11713709 — an unverified report by a vehicle owner.

Carpentersville, IL

LANE DEPARTURE: ASSIST

FORMAL COMPLAINT Safety Recall 94B (NHTSA Campaign No. 24V-838) I hereby submit this complaint regarding the failure to properly complete Safety Recall 94B (NHTSA Campaign No. 24V-838) involving the HCU/ABS module on my 2018 Dodge Durango. On December 23, 2025, I contacted an authorized Dodge dealer located at 5404 S. Illinois Route 31, Crystal Lake, IL 60012, to remedy the HCU/ABS defect under the recall. I was informed that the recall repair would be performed free of charge and an appointment was scheduled for December 29, 2025. At the scheduled visit, the vehicle was returned to me in less than 30 minutes without any recall repair being performed. Instead, I was told that paid diagnostics were required and that the estimated repair cost could range from $3,000 to $5,000. I was also informed that the recall repair could not be completed because the HCU/ABS module was not in stock. The dealer later stated that the module would be ordered, but the delivery timeline was repeatedly postponed. On January 27, 2026, the vehicle was returned to me with the same HCU/ABS-related malfunctions. The dealer stated that Recall 24V-838 / FCA 94B had been closed and refused to replace the HCU/ABS module under the recall. Although FCA systems reflect the recall as “completed,” the safety defect has not been remedied. The vehicle continues to display ABS/ESC warnings, and diagnostic trouble codes related to the braking and electronic stability control systems remain present, confirming that the defect described in the recall persists. Pursuant to 49 U.S.C. § 30118(b) and 49 CFR § 573.6(c)(10), when a safety defect persists or reoccurs after recall repairs, the manufacturer is required to implement additional corrective measures, including repeat repair or replacement of the affected component or system. Closing a recall while the defect remains unresolved does not satisfy federal requirements. I respectfully request regulatory review and appropriate action to ensure that thi

NHTSA complaint #11713709 — an unverified report by a vehicle owner.

Carpentersville, IL

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

FORMAL COMPLAINT Safety Recall 94B (NHTSA Campaign No. 24V-838) I hereby submit this complaint regarding the failure to properly complete Safety Recall 94B (NHTSA Campaign No. 24V-838) involving the HCU/ABS module on my 2018 Dodge Durango. On December 23, 2025, I contacted an authorized Dodge dealer located at 5404 S. Illinois Route 31, Crystal Lake, IL 60012, to remedy the HCU/ABS defect under the recall. I was informed that the recall repair would be performed free of charge and an appointment was scheduled for December 29, 2025. At the scheduled visit, the vehicle was returned to me in less than 30 minutes without any recall repair being performed. Instead, I was told that paid diagnostics were required and that the estimated repair cost could range from $3,000 to $5,000. I was also informed that the recall repair could not be completed because the HCU/ABS module was not in stock. The dealer later stated that the module would be ordered, but the delivery timeline was repeatedly postponed. On January 27, 2026, the vehicle was returned to me with the same HCU/ABS-related malfunctions. The dealer stated that Recall 24V-838 / FCA 94B had been closed and refused to replace the HCU/ABS module under the recall. Although FCA systems reflect the recall as “completed,” the safety defect has not been remedied. The vehicle continues to display ABS/ESC warnings, and diagnostic trouble codes related to the braking and electronic stability control systems remain present, confirming that the defect described in the recall persists. Pursuant to 49 U.S.C. § 30118(b) and 49 CFR § 573.6(c)(10), when a safety defect persists or reoccurs after recall repairs, the manufacturer is required to implement additional corrective measures, including repeat repair or replacement of the affected component or system. Closing a recall while the defect remains unresolved does not satisfy federal requirements. I respectfully request regulatory review and appropriate action to ensure that thi

NHTSA complaint #11713709 — an unverified report by a vehicle owner.

Gainesville, VA

ENGINE

Over time, the valvetrain in my engine became gradually louder. Because there were no check engine lights or fault codes, I initially assumed this was a normal characteristic of the engine. That changed on January 2, 2026, when I began to hear a pronounced knocking/loud tapping noise accompanied by a cylinder 8 misfire. At that point, I stopped driving the vehicle and had it towed to a repair shop. Based on the symptoms, we initially believed the issue would be limited to a camshaft and lifter replacement. However, after draining the oil and cutting open the oil filter, a significant amount of metal debris was discovered. Further inspection revealed that one camshaft lobe had been worn down nearly smooth and the corresponding lifter had failed. When the camshaft was removed for full evaluation, all other lobes showed normal, even wear. Only the lobe associated with the failed lifter exhibited catastrophic damage beyond repair. As a result of the metal contamination throughout the engine, a full engine replacement was required rather than a repair of individual components. The basis of my complaint is that this failure appears to be a well-documented and common issue with the 6.4L HEMI engine equipped with MDS. I have since reviewed numerous reports and forum discussions describing nearly identical failures—often beginning with increased valvetrain noise, followed by a single-cylinder misfire and extensive internal damage. This was not the result of neglect or abuse, but rather a known failure mode that ultimately led to the complete loss of the engine.

NHTSA complaint #11710625 — an unverified report by a vehicle owner.

Omaha, NE

ELECTRICAL SYSTEM

Manufacturer Recall Number94B NHTSA Recall Number24V-838 Recall has been active but without a solution since 2022 and reopened in 2024.

NHTSA complaint #11709881 — an unverified report by a vehicle owner.

Omaha, NE

SERVICE BRAKES

Manufacturer Recall Number94B NHTSA Recall Number24V-838 Recall has been active but without a solution since 2022 and reopened in 2024.

NHTSA complaint #11709881 — an unverified report by a vehicle owner.

Willow Grove, PA

UNKNOWN OR OTHER

I currently own a 2018 Dodge Durango SXT, the rear tail lights leak due to a failing gasket causing thousands of dollars of repairs, as well as electrical issues. This defect, that Dodge is aware of and refuses to recall, causes major safety issues such as the whole assembly to burn out causing visibility issues and other drivers not being able to see you from behind.

NHTSA complaint #11702047 — an unverified report by a vehicle owner.

Plato Center, IL

SERVICE BRAKES

Anti lock brakes do not work. First icy conditions it locked up easily. 94B recall was supposed to be "first quarter of 2025"

NHTSA complaint #11701740 — an unverified report by a vehicle owner.

Fontana, CA

ELECTRICAL SYSTEM

(Initially) March of 2023 I had an issue with this vehicle 2018 Dodge Durango RT 2wd 5.7L serious electrical problems gauge cluster All lights and warnings indicators showing on Gauge Cluster..failure to start. I had the vehicle Towed to Dodge dealership in Fontana California and it was diagnosed as a power control module failure it fell short of a factory warranty and no recall .. after diagnostic I had the vehicle repaired at my expense .. they repaired the faulty module and vehicle worked Normally until this day 2 years later November 24th 2025.. I went to go start my vehicle this afternoon and I have the same exact problem as I had before all warning lights lit up on the gauge cluster and no start accompanied with no emergency flashers and no turn signals and no exterior lights.. this would be the second time the power control module has failed this is a frustrating issue as it is expensive for this repair this vehicle absolutely has a serious problem for this being the second time in 2 years the power control module has failed this needs to be addressed and further investigated please and thank you

NHTSA complaint #11701129 — an unverified report by a vehicle owner.