Owners have filed 599 complaints
about the 1999 Dodge Grand Caravan with NHTSA between 1999 and 2020.
The largest single group is the airbags.
Across this model's run it ranks 16 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 46
Against the median year of the Dodge Grand Caravan. 50 means typical for this
model; 100 means roughly double.
Severity — 61
11.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 8
5% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1999 compares with every other Dodge Grand Caravan
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
20.8%
1,000 – 9,999 miles
10.4%
10,000 – 24,999 miles
41.7%
25,000 – 49,999 miles
2510.5%
50,000 – 74,999 miles
5623.4%
75,000 – 99,999 miles
5723.8%
100,000 – 149,999 miles
6527.2%
150,000+ miles
2912.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 1999peak 17Aug 2020
NHTSA investigations into the 1999 Dodge Grand Caravan
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA04013Opened 4 Jun 2004Closed 25 May 2005AIR BAGS:FRONTAL
DRIVER AIR BAG CLOCKSPRING FAILURE
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECT...
RQ04001Opened 28 Jan 2004Closed 4 Jun 2004AIR BAGS:FRONTAL
DRIVER AIR BAG CLOCKSPRING FAILURE
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007Opened 21 Feb 2001Closed 22 Nov 2002ELECTRICAL SYSTEM
AIR BAG CLOCKSPRING
RQ00008Opened 9 Mar 2000Closed 18 Mar 2002VEHICLE SPEED CONTROL:LINKAGES
DC MINIVAN FUEL INJECTOR RAIL LEAK
EA99013Opened 11 Jun 1999Closed 10 Aug 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
POST COLLISION FUEL SYSTEM
PE99010Opened 3 Feb 1999Closed 11 Jun 1999FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
POST-COLLISION FUEL SYSTEM INTEGRITY
Recalls on the 1999 Dodge Grand Caravan
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
07E104000
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
06E091000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
04V480000
AIR BAGS
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
00V268000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
99V116000
EXTERIOR LIGHTING:HEADLIGHTS
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 108.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004366237,695 units in Canada
Airbag
On certain vehicles, increased clockspring terminal resistance or a back-winding condition of the clockspring may cause the airbag warning lamp to illuminate. Until the problem is remedied, the drivers airbag will not deploy as required in a frontal crash, increasing the risk of injury to the seat occupant. Correction: Dealers will replace the clockspring assembly on vehicles with less than 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.
Recall 200113410,930 units in Canada
Seats And Restraints
Certain vehicles fail to comply with requirements of C.M.V.S.S. No. 209, "Seat Belt Assemblies." The front seat belt retractor may not work properly, it therefore will not adequately protect occupants in the event of a crash. Correction: Dealers will replace the seat belt retractor.
Recall 2000215183,085 units in Canada
Fuel System
On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. This could result in fuel leakage, and, in the presence of an ignition source, an underhood fire could occur. Correction: External seals will be installed at both of the fuel rail crossover tube joints. If the crossover tube joints are leaking or red rust exists in the area, the fuel rail assembly must be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 210,000 milesAtlanta, GAFire
UNKNOWN OR OTHER
ON 01/23/17 I TOOK A SHORT DRIVE IN THE CAR AND I SMELLED A SLIGHT STENCH OF GASOLINE BUT DIDN'T THINK MUCH OF IT AT THE TIME, UNTIL LATER ON IN THE DAY WHEN I HAD TO TAKE MY CAR OUT AGAIN AND THE ENGINE STARTED SMOKING AND BURST INTO FLAMES. THE VEHICLE WAS STATIONARY AND THE KEYS WERE IN THE IGNITION THEN I PROCEEDED TO STARTED THE CAR AND THAT'S WHEN IT HAPPENED, SO IM GUESSING IT WAS FUEL INJECTION PROBLEM.
NHTSA complaint #10949959 — an unverified report by a vehicle owner.
at 210,000 milesAtlanta, GAFire
FUEL/PROPULSION SYSTEM
ON 01/23/17 I TOOK A SHORT DRIVE IN THE CAR AND I SMELLED A SLIGHT STENCH OF GASOLINE BUT DIDN'T THINK MUCH OF IT AT THE TIME, UNTIL LATER ON IN THE DAY WHEN I HAD TO TAKE MY CAR OUT AGAIN AND THE ENGINE STARTED SMOKING AND BURST INTO FLAMES. THE VEHICLE WAS STATIONARY AND THE KEYS WERE IN THE IGNITION THEN I PROCEEDED TO STARTED THE CAR AND THAT'S WHEN IT HAPPENED, SO IM GUESSING IT WAS FUEL INJECTION PROBLEM.
NHTSA complaint #10949959 — an unverified report by a vehicle owner.
at 275,000 milesLumber Bridge, NCFire
ENGINE
TL* THE CONTACT OWNED A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000. THE VEHICLE WAS DESTROYED.
NHTSA complaint #10923844 — an unverified report by a vehicle owner.
at 275,000 milesLumber Bridge, NCFire
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNED A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000. THE VEHICLE WAS DESTROYED.
NHTSA complaint #10923844 — an unverified report by a vehicle owner.
at 152,000 milesMorgantown, WVCrash
STEERING
ON GOING PROBLEM, WITH MYSELF AND PREVIOUS OWNERS. NEVER ADDRESSED BY CHRYSLER AND NO RECALL EVER DONE. WHEN DRIVING ON WET ROADS THE SERPENTINE BELT COMES OFF LEAVING YOU WITH NO POWER STEERING AND LOSS OF CONTROL IF GOING AT NORMAL SPEEDS AND ON A CURVE. IT IS A WELL KNOW PROBLEM AND HAS NOT BEEN ADDRESSED BY CHRYSLER. THEY JUST SAY THERE HAS NEVER BEEN A RECALL AND REFUSE TO FIX THE PROBLEM. THE PROBLEM IS SO PREVALENT THAT GATES HAS MADE A REPLACEMENT PULLEY AND BELT TO FIX IT, BUT IT COSTS ABOUT $120.00 AND CHRYSLER SHOULD PAY FOR THE FIX AND INSTALLATION. WHY HAS THIS NOT BEEN TAKEN CARE OF?
NHTSA complaint #10535682 — an unverified report by a vehicle owner.
Glen Allen, VACrash1 injured7 killed
TRAILER HITCHES
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE UTILITY TRAILER SAFETY. *SMD THE DRIVER OF A MINIVAN ALONG WITH SIX OTHER PEOPLE WERE KILLED IN A HEAD-ON COLLISION ON A RURAL ROAD, WHEN IT WAS STRUCK BY A TRAILER LOADED WITH CRUSHED VEHICLES, THAT HAD BROKEN LOOSE FROM A TRACTOR TRAILER HEADING IN THE OPPOSITE DIRECTION.
NHTSA complaint #10515254 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 39,000 milesGrants Pass, OR
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF AND STALLED WITHOUT WARNING. ADDITIONALLY, WHILE OPERATING THE VEHICLE, THE FRONT HEADLIGHTS BECAME INOPERABLE AND THE INSTRUMENT CLUSTER MALFUNCTIONED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER LITHIA CHRYSLER LOCATED AT 1421 N.E. 6TH ST GRANTS PASS, OR 97526-1253, WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 39,000. ## VIN PASSED ## DODGE 1999 TOWN AND COUNTRY ##
NHTSA complaint #11350096 — an unverified report by a vehicle owner.
at 39,000 milesGrants Pass, OR
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF AND STALLED WITHOUT WARNING. ADDITIONALLY, WHILE OPERATING THE VEHICLE, THE FRONT HEADLIGHTS BECAME INOPERABLE AND THE INSTRUMENT CLUSTER MALFUNCTIONED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER LITHIA CHRYSLER LOCATED AT 1421 N.E. 6TH ST GRANTS PASS, OR 97526-1253, WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 39,000. ## VIN PASSED ## DODGE 1999 TOWN AND COUNTRY ##
NHTSA complaint #11350096 — an unverified report by a vehicle owner.
at 120,000 milesMilwaukee, WI
AIR BAGS
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH AND MAKING A TURN, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
NHTSA complaint #11142265 — an unverified report by a vehicle owner.
at 170,000 milesConyers, GA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT PANEL MALFUNCTIONED AND ALL OF THE INSTRUMENT PANEL FUNCTIONS STOPPED WORKING. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES OPERATED INTERMITTENTLY, SUCH AS THE FUEL GAUGE AND THE ODOMETER. IN ADDITION, THE ENGINE INDICATOR ILLUMINATED. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
NHTSA complaint #11024910 — an unverified report by a vehicle owner.
at 193,000 milesPrineville, OR
ELECTRICAL SYSTEM
MY DODGE KEEPS ON HAVING ELECTRICAL ISSUES WITH BATTERY LIGHT COMING ON AND BATTERY IS NEW LIGHTS FLICKER ON AND OFF ON PANEL WHILE DRIVING. CONCERNING POSSIBILITY OF CHARGING SYSTEM NOT WORKING AS WELL. BUT ALTERNATOR IS NEW. CAR WONT START SOMETIMES LIKE THE BATTERY IS DEAD BUT BATTERY IS NEW BOUGHT IN 2016 OCT. IT SOMETIMES WONT TURN OVER AND FACT IS THE CARS POWER DOORS ARE NOW BEEPING AT ME AND NOT SURE WHY. THAT JUST STARTED. I GOT TO UNLOCK DOORS BUT NOW THEY BUZZ CONSTANTLY. CITY DRIVING MOSTLY BUT SCARED TO DRIVE BECAUSE IT ACTS LIKE IT WANTS TO STOP COMPLETELY .ALL THIS HAPPENS AS I TRY AND DRIVE MY CAR. ONE TIME THIS LAST WEEK CAR DIDN'T START, HAD TO JUMP IT STARTED RIGHT UP THEN. IM SCARED TO DRIVE THIS CAR.NO ONE AT BEAR AUTO TOLD ME THIS CAR HAD ELECTRICAL PROBLEMS. REDMOND OREGON.
NHTSA complaint #11010019 — an unverified report by a vehicle owner.
at 193,000 milesPrineville, OR
ENGINE
MY DODGE KEEPS ON HAVING ELECTRICAL ISSUES WITH BATTERY LIGHT COMING ON AND BATTERY IS NEW LIGHTS FLICKER ON AND OFF ON PANEL WHILE DRIVING. CONCERNING POSSIBILITY OF CHARGING SYSTEM NOT WORKING AS WELL. BUT ALTERNATOR IS NEW. CAR WONT START SOMETIMES LIKE THE BATTERY IS DEAD BUT BATTERY IS NEW BOUGHT IN 2016 OCT. IT SOMETIMES WONT TURN OVER AND FACT IS THE CARS POWER DOORS ARE NOW BEEPING AT ME AND NOT SURE WHY. THAT JUST STARTED. I GOT TO UNLOCK DOORS BUT NOW THEY BUZZ CONSTANTLY. CITY DRIVING MOSTLY BUT SCARED TO DRIVE BECAUSE IT ACTS LIKE IT WANTS TO STOP COMPLETELY .ALL THIS HAPPENS AS I TRY AND DRIVE MY CAR. ONE TIME THIS LAST WEEK CAR DIDN'T START, HAD TO JUMP IT STARTED RIGHT UP THEN. IM SCARED TO DRIVE THIS CAR.NO ONE AT BEAR AUTO TOLD ME THIS CAR HAD ELECTRICAL PROBLEMS. REDMOND OREGON.
NHTSA complaint #11010019 — an unverified report by a vehicle owner.
at 210,000 milesAtlanta, GAFire
UNKNOWN OR OTHER
ON 01/23/17 I TOOK A SHORT DRIVE IN THE CAR AND I SMELLED A SLIGHT STENCH OF GASOLINE BUT DIDN'T THINK MUCH OF IT AT THE TIME, UNTIL LATER ON IN THE DAY WHEN I HAD TO TAKE MY CAR OUT AGAIN AND THE ENGINE STARTED SMOKING AND BURST INTO FLAMES. THE VEHICLE WAS STATIONARY AND THE KEYS WERE IN THE IGNITION THEN I PROCEEDED TO STARTED THE CAR AND THAT'S WHEN IT HAPPENED, SO IM GUESSING IT WAS FUEL INJECTION PROBLEM.
NHTSA complaint #10949959 — an unverified report by a vehicle owner.
at 210,000 milesAtlanta, GAFire
FUEL/PROPULSION SYSTEM
ON 01/23/17 I TOOK A SHORT DRIVE IN THE CAR AND I SMELLED A SLIGHT STENCH OF GASOLINE BUT DIDN'T THINK MUCH OF IT AT THE TIME, UNTIL LATER ON IN THE DAY WHEN I HAD TO TAKE MY CAR OUT AGAIN AND THE ENGINE STARTED SMOKING AND BURST INTO FLAMES. THE VEHICLE WAS STATIONARY AND THE KEYS WERE IN THE IGNITION THEN I PROCEEDED TO STARTED THE CAR AND THAT'S WHEN IT HAPPENED, SO IM GUESSING IT WAS FUEL INJECTION PROBLEM.
NHTSA complaint #10949959 — an unverified report by a vehicle owner.
at 255,000 milesSurprise, AZ
ENGINE
SERPENTINE BELT REPEATEDLY COMES OFF DURING RAIN, CAR WASH, ETC. POWER STEERING GOES OUT, WATER PUMP QUITS WORKING, ALTERNATOR STOPS WORKING. THIS CREATES SERIOUS SAFETY HAZARD, ESPECIALLY IN TRAFFIC AND/OR AT HIGHWAY SPEEDS. THERE ARE LITERALLY HUNDREDS, IF NOT THOUSANDS, OF PEOPLE WITH THIS COMPLAINT. CHRYSLER/DODGE TURNS A DEAF EAR TO THE REQUEST FOR A FIX, ALWAYS POINTING TO OTHER POSSIBLE ISSUES (WHICH AT TIMES ARE LEGITIMATE), WHILE IGNORING THE DESIGN DEFECT IN THEIR VANS (WHICH IS ALWAYS PRESENT). THIS IS A MULTI-YEAR PROBLEM INVOLVING SEVERAL DODGE VANS AND THERE IS STILL NO RECALL ISSUED BY THE GOVERNMENT. WHERE IS THE PROTECTION NHTSA STATES IS THEIR MISSION? THERE IS A SIMPLE, EFFECTIVE FIX FOR THIS PROBLEM: GATES 38379K ENHANCEMENT COMPONENT KIT PRICE: $125.74 FOUND ON EBAY. PLEASE ISSUE A RECALL!
NHTSA complaint #10937387 — an unverified report by a vehicle owner.
at 275,000 milesLumber Bridge, NCFire
ENGINE
TL* THE CONTACT OWNED A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000. THE VEHICLE WAS DESTROYED.
NHTSA complaint #10923844 — an unverified report by a vehicle owner.
at 275,000 milesLumber Bridge, NCFire
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNED A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000. THE VEHICLE WAS DESTROYED.
NHTSA complaint #10923844 — an unverified report by a vehicle owner.
at 189,879 milesJackson GAP, AL
AIR BAGS
CLOCKSPRING ON MY 99 GRAND CARAVAN SE HAS MY AIRBAG LIGHT ON. MY GAUGES WENT OUT WHILE DRIVING DOWN HWY GOING 65MPH AND CAME RIGHT BACK ON AND MY HEAD LIGHTS FLICKER AND ITS LIKE IT JUST COMES AND GOES.
NHTSA complaint #10901938 — an unverified report by a vehicle owner.
at 189,879 milesJackson GAP, AL
EXTERIOR LIGHTING
CLOCKSPRING ON MY 99 GRAND CARAVAN SE HAS MY AIRBAG LIGHT ON. MY GAUGES WENT OUT WHILE DRIVING DOWN HWY GOING 65MPH AND CAME RIGHT BACK ON AND MY HEAD LIGHTS FLICKER AND ITS LIKE IT JUST COMES AND GOES.
NHTSA complaint #10901938 — an unverified report by a vehicle owner.
at 189,879 milesJackson GAP, AL
ELECTRICAL SYSTEM
CLOCKSPRING ON MY 99 GRAND CARAVAN SE HAS MY AIRBAG LIGHT ON. MY GAUGES WENT OUT WHILE DRIVING DOWN HWY GOING 65MPH AND CAME RIGHT BACK ON AND MY HEAD LIGHTS FLICKER AND ITS LIKE IT JUST COMES AND GOES.
NHTSA complaint #10901938 — an unverified report by a vehicle owner.
at 205,008 milesPalatine, IL
SUSPENSION
DRIVER STRUT TOWER GAVE AWAY DO TO RUST. I NEED HELP PAYING FOR THE VAN TO GET FIXED. THIS IS THE ONLY CAR I HAVE FOR MY FAMILY AND WE CAN NOT AFFORD AN OTHER CAR RIGHT NOW. PLEAS LET ME KNOW WHAT I CAN DO ABOUT THIS.
NHTSA complaint #10808104 — an unverified report by a vehicle owner.
at 178,000 milesSeverna Park, MD
EXTERIOR LIGHTING
INTERMITTENT LOSS OF ALL DASHBOARD INDICATOR LIGHTS AND GAUGES. ELECTRIC DOOR LOCKS WILL NOT WORK. SOMETIMES ALL MALFUNCTIONS WILL CLEAR THEMSELVES, SOMETIMES I MUST SLAP THE TOP OF THE DASHBOARD WITH MY HAND SEVERAL TIMES TO CLEAR THE MALFUNCTION. I HAVE ONLY SEEN THIS WITH VEHICLE IN MOTION AND ON ALL ROADS.
NHTSA complaint #10790570 — an unverified report by a vehicle owner.
at 178,000 milesSeverna Park, MD
ELECTRICAL SYSTEM
INTERMITTENT LOSS OF ALL DASHBOARD INDICATOR LIGHTS AND GAUGES. ELECTRIC DOOR LOCKS WILL NOT WORK. SOMETIMES ALL MALFUNCTIONS WILL CLEAR THEMSELVES, SOMETIMES I MUST SLAP THE TOP OF THE DASHBOARD WITH MY HAND SEVERAL TIMES TO CLEAR THE MALFUNCTION. I HAVE ONLY SEEN THIS WITH VEHICLE IN MOTION AND ON ALL ROADS.
NHTSA complaint #10790570 — an unverified report by a vehicle owner.
BIG Bear City, CA
AIR BAGS
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLASHED AND SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE CRUISE CONTROL FAILED TO ACTIVATE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL RELATED TO THE AIR BAGS, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. UPDATED 09/10/15*LJ UPDATED 11/07/2017
NHTSA complaint #10732230 — an unverified report by a vehicle owner.
BIG Bear City, CA
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLASHED AND SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE CRUISE CONTROL FAILED TO ACTIVATE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL RELATED TO THE AIR BAGS, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. UPDATED 09/10/15*LJ UPDATED 11/07/2017
NHTSA complaint #10732230 — an unverified report by a vehicle owner.
at 120,000 milesMontvale, VA
ELECTRICAL SYSTEM
WHILE DRIVING, THE INSTRUMENT CLUSTER WILL GO BLANK. INSTRUMENTS: GAS GAUGE, TEMPERATURE, AND SPEEDOMETER NEEDLES WILL GO TO ZERO. DIGITAL READOUTS GO BLANK. NORMAL FUNCTION RETURNS USUALLY IN MINUTES AND SOMETIMES FASTER IF I HIT THE DASHBOARD WITH MY HAND. MY RESEARCH INDICATES THIS TO BE A SIGNIFICANT PROBLEM WITH NUMEROUS YEAR MODELS OF DODGE MINIVANS. THIS ISSUE IS DESCRIBED AS A COMPUTER COMMUNICATION PROBLEM CAUSED BY FAULTY CONNECTIONS IN THE INSTRUMENT CLUSTER THAT INTERRUPT THE CONNECTIONS BETWEEN THE THREE ONBOARD COMPUTERS. WHEN THE POWER GOES OUT TO THE DASH, INDICATING A CONNECTION PROBLEM, WILL MY AIRBAGS STILL WORK? THE ERROR CODE FOR THIS MALFUNCTION IS: P1698.
NHTSA complaint #10607487 — an unverified report by a vehicle owner.
at 185,000 milesConnelly Springs, NC
ELECTRICAL SYSTEM
DRIVING DOWN ROAD AS USUAL AND ALL THE DASH COMPONENTS WENT DOWN I HIT A BUMP AND THEY CAME BACK UP OR IF I SLAP THE TOP OF IT THEY WILL COME BACK ON. I LIKE KNOWING HOW MUCH GAS I HAVE,HOW FAST I'M GOING OR EVEN IF I'M OVERHEATING. AND I DO CARRY A DISABLED PERSON PLUS MY SELF SO WE DEPEND ON THIS EVERYDAY.
NHTSA complaint #10604914 — an unverified report by a vehicle owner.
Port Richey, FL
AIR BAGS
WE BOUGHT THIS VAN FOR MY WIFE'S MOM. DAYS AFTER WE BOUGHT IT, THE AIR BAG WARNING LIGHT CAME ON, THE CRUISE CONTROL DOESN'T WORK ANYMORE AND THE RADIO CHANGES STATION WHEN I TURN THE STEERING WHEEL. WE TOOK IT TO A REPAIR SHOP THAT TOLD US THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CLOCK SPRING WAS REPLACED BY CHRYSLER SHORTLY AFTER THE RECALL WAS ISSUED. WHAT CAN WE DO? IS THIS SOMETHING CHRYSLER WILL COVER AGAIN?
NHTSA complaint #10594962 — an unverified report by a vehicle owner.
Port Richey, FL
VEHICLE SPEED CONTROL
WE BOUGHT THIS VAN FOR MY WIFE'S MOM. DAYS AFTER WE BOUGHT IT, THE AIR BAG WARNING LIGHT CAME ON, THE CRUISE CONTROL DOESN'T WORK ANYMORE AND THE RADIO CHANGES STATION WHEN I TURN THE STEERING WHEEL. WE TOOK IT TO A REPAIR SHOP THAT TOLD US THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CLOCK SPRING WAS REPLACED BY CHRYSLER SHORTLY AFTER THE RECALL WAS ISSUED. WHAT CAN WE DO? IS THIS SOMETHING CHRYSLER WILL COVER AGAIN?
NHTSA complaint #10594962 — an unverified report by a vehicle owner.
Emerado, ND
STEERING
MY SERPENTINE BELT FALLS OFF EVERY TIME IT GETS WET. IT FALLS OFF IN HEAVY RAIN, IT FALLS OFF IN SNOW. AS YOU COULD IMAGINE WHEN YOU SUDDENLY DON'T HAVE STEERING ON WET AND/OR ICY ROADS IT BECOMES VERY DANGEROUS, ESPECIALLY IN A FAMILY VAN. EVEN AFTER I GET THE VEHICLE TO THE SIDE OF THE ROAD I HAVE TO GET THE BELT BACK ON. ROAD SIDE REPAIRS ARE NEVER SAFE OR EASY BUT THEY ARE MADE EVEN MORE SO WHEN DONE IN THE RAIN OR IN A BLIZZARD WHEN IT'S 60 BELOW WIND CHILL. THIS NEEDS TO BE ADDRESSED AND FIXED!!!!!
NHTSA complaint #10594524 — an unverified report by a vehicle owner.
Emerado, ND
ENGINE AND ENGINE COOLING
MY SERPENTINE BELT FALLS OFF EVERY TIME IT GETS WET. IT FALLS OFF IN HEAVY RAIN, IT FALLS OFF IN SNOW. AS YOU COULD IMAGINE WHEN YOU SUDDENLY DON'T HAVE STEERING ON WET AND/OR ICY ROADS IT BECOMES VERY DANGEROUS, ESPECIALLY IN A FAMILY VAN. EVEN AFTER I GET THE VEHICLE TO THE SIDE OF THE ROAD I HAVE TO GET THE BELT BACK ON. ROAD SIDE REPAIRS ARE NEVER SAFE OR EASY BUT THEY ARE MADE EVEN MORE SO WHEN DONE IN THE RAIN OR IN A BLIZZARD WHEN IT'S 60 BELOW WIND CHILL. THIS NEEDS TO BE ADDRESSED AND FIXED!!!!!
NHTSA complaint #10594524 — an unverified report by a vehicle owner.