FaultScore

FaultScore report

2019 Dodge Grand Caravan problems

Owners have filed 313 complaints about the 2019 Dodge Grand Caravan with NHTSA between 2018 and 2026. The largest single group is the electrical system. Across this model's run it ranks 20 of 28 worst.

B

FaultScore 38/100

Higher is worse. Measured against the other years of the Dodge Grand Caravan.

How this is worked out

The numbers

313

Complaints

9

Crashes reported

5

Fires reported

17

Injuries reported

49,000 mi

Median mileage at failure

Half of reported failures happened before this

32%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 24 vs 50 Severity 51 vs 50 Early failure 54 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 24
Against the median year of the Dodge Grand Caravan. 50 means typical for this model; 100 means roughly double.
Severity — 51
9.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 54
32% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2019 compares with every other Dodge Grand Caravan

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2019 Dodge Grand Caravan

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

0 crashes, 3 fires · median 44,250 mi

1 crashes, 1 fires · median 31,000 mi

1 crashes, 0 fires · median 67,000 mi

Engine & Cooling 42 13.4%

0 crashes, 1 fires · median 47,000 mi

Median failure at 74,500 miles

Seats 24 7.7%

Median failure at 47,762 miles

Median failure at 24,447 miles

Airbags 12 3.8%

3 crashes, 0 fires · median 61,000 mi

Brakes 10 3.2%

3 crashes, 0 fires · median 35,000 mi

Doors, Latches & Locks 9 2.9%

Median failure at 83,000 miles

Seat Belts 4 1.3%

Median failure at 88,017 miles

Windows, Mirrors & Wipers 4 1.3%

Median failure at 27,071 miles

Acceleration & Cruise Control 3 1.0%

1 crashes, 0 fires · median 10,000 mi

Lights 2 0.6%

Median failure at 50,000 miles

Steering 2 0.6%

Median failure at 4,000 miles

Child Seats 1 0.3%
Driver Assist & Collision Avoidance 1 0.3%
Wheels 1 0.3%

Median failure at 51,557 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 27 62.8%
Latch 6 14.0%
Head Restraint 4 9.3%
Electronic Lock/Latch Actuator 2 4.7%
Rearview System Braking 1 2.3%
Warning Light/Devices 1 2.3%
Bumpers 1 2.3%
Turn Signal 1 2.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 7 8.2%
1,000 – 9,999 miles 7 8.2%
10,000 – 24,999 miles 7 8.2%
25,000 – 49,999 miles 23 27.1%
50,000 – 74,999 miles 19 22.4%
75,000 – 99,999 miles 7 8.2%
100,000 – 149,999 miles 13 15.3%
150,000+ miles 2 2.4%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2019 Dodge Grand Caravan VAN FWD Later Release

Frontal crash test

Side barrier crash test of a 2019 Dodge Grand Caravan VAN FWD Later Release

Side barrier crash test

Side pole crash test of a 2019 Dodge Grand Caravan VAN FWD Later Release

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2019 Dodge Grand Caravan VAN FWD Later Release
16.4% risk
2019 Dodge Grand Caravan VAN FWD Early Release
16.4% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Oct 2018 peak 13 Aug 2026

NHTSA investigations into the 2019 Dodge Grand Caravan

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE19014 Opened 9 Sep 2019 Closed 25 Feb 2026 SEATS

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments in...

Recalls on the 2019 Dodge Grand Caravan

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2019532 6,000 units in Canada

Seats And Restraints

Issue: On certain vehicles, the striker for the seat latches on the second and third row seats may not be properly welded. As a result, the seat or seat belt may not properly restrain passengers in a crash. Safety Risk: A seat or seat belt that moves or detaches in a crash could increase the risk of injury to passengers. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to add a striker reinforcement bracket for the second and third row outboard seats.

Recall 2018421 19,005 units in Canada

Brakes

On certain vehicles, a problem with the brake system may cause gas bubbles to form in the brake fluid. This could cause a soft brake pedal feel and a reduction in brake performance, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will bleed the rear brakes as necessary.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 137,600 miles New Port Richey, FL 1 injured

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact's husband owns a 2019 Dodge Grand Caravan. The contact stated that while her husband was driving at 20 MPH, the front, passenger side headrest deployed without warning. The contact, who was an occupant in the front, passenger seat, was hit in the neck by the headrest. The force of the deployment propelled the contact forward as she was secured by her seatbelt. The contact suffered pain in her neck and went to an urgent care facility the next day for treatment. The facility took an X-ray of her cervical spine and advised to make an appointment with her primary care doctor. The primary care doctor scheduled the contact for a CT scan of her brain and an MRI of her cervical spine. The tests showed damage to the contact's spine, and the contact was referred to an orthopedic physician for additional care. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 137,600.

NHTSA complaint #11731568 — an unverified report by a vehicle owner.

at 97,000 miles Mcdonald, OH 1 injured

POWER TRAIN

The contact owns a 2019 Dodge Grand Caravan. The contact stated that she had stopped the vehicle on the street on a slight incline with the front of the vehicle pointed up the incline and had shifted to park (P). The contact stated that she was not sure if she engaged the parking brake. The contact stated that she thought she had left the keys in the ignition, but had not heard a key warning chime when she exited. The contact stated that she had stepped away from the vehicle and almost immediately, it started to roll backwards. The contact stated that she ran after the vehicle. The contact had left the driver's side window down and was able to jump into the vehicle. The contact stated she attempted to shift the vehicle to park (P), but could not reach the shift lever. The contact tried to open the door, but it was locked, and she lost her balance; the top half of her body was in the vehicle, and she was balanced on her stomach in the window. The contact fell onto the roadway. The contact stated that she watched the vehicle roll down the road, and it veered to the left into a residence's front yard, where it came to a stop. The contact stated that she was able to drive the vehicle off the person's yard and drove herself to an urgent care facility. The contact stated that she had broken her left ankle and had a contusion on the back of her head. The contact stated she had scrapes on her right ankle and pain in her right shoulder. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.

NHTSA complaint #11723944 — an unverified report by a vehicle owner.

Oakes, ND Fire

UNKNOWN OR OTHER

The vehicle was running on idle parked after being driven and on for less than 20 minutes. I started the van at 8:35. Drove away at 8:41, let it run on idle for 5 minutes, drove away, let it idle for 2 minutes at 9:04, drove away, let it idle at 9:06 and was smoking and had flames by 9:23 when we noticed it. The heat gauge didn't change, there was no indication that my engine was on fire or there was any issue. It drove fine, no smell, nothing. We have zero idea what happened other than it started in the engine compartment. Is it currently still sitting in the parking lot that it was pushed to away from the building as to not cause more damage to the building. It was sitting outside a building, so everyone inside and outside were in the area of smoke and flames. There is not a police report, but there is a fire report. I can email that over if needed. I'm still waiting for the fire marshalls final report. I also have active videos of it with flames shooting out of the engine and from under the hood if needed that I can email over.

NHTSA complaint #11632565 — an unverified report by a vehicle owner.

Oakes, ND Fire

ELECTRICAL SYSTEM

The vehicle was running on idle parked after being driven and on for less than 20 minutes. I started the van at 8:35. Drove away at 8:41, let it run on idle for 5 minutes, drove away, let it idle for 2 minutes at 9:04, drove away, let it idle at 9:06 and was smoking and had flames by 9:23 when we noticed it. The heat gauge didn't change, there was no indication that my engine was on fire or there was any issue. It drove fine, no smell, nothing. We have zero idea what happened other than it started in the engine compartment. Is it currently still sitting in the parking lot that it was pushed to away from the building as to not cause more damage to the building. It was sitting outside a building, so everyone inside and outside were in the area of smoke and flames. There is not a police report, but there is a fire report. I can email that over if needed. I'm still waiting for the fire marshalls final report. I also have active videos of it with flames shooting out of the engine and from under the hood if needed that I can email over.

NHTSA complaint #11632565 — an unverified report by a vehicle owner.

Oakes, ND Fire

ENGINE

The vehicle was running on idle parked after being driven and on for less than 20 minutes. I started the van at 8:35. Drove away at 8:41, let it run on idle for 5 minutes, drove away, let it idle for 2 minutes at 9:04, drove away, let it idle at 9:06 and was smoking and had flames by 9:23 when we noticed it. The heat gauge didn't change, there was no indication that my engine was on fire or there was any issue. It drove fine, no smell, nothing. We have zero idea what happened other than it started in the engine compartment. Is it currently still sitting in the parking lot that it was pushed to away from the building as to not cause more damage to the building. It was sitting outside a building, so everyone inside and outside were in the area of smoke and flames. There is not a police report, but there is a fire report. I can email that over if needed. I'm still waiting for the fire marshalls final report. I also have active videos of it with flames shooting out of the engine and from under the hood if needed that I can email over.

NHTSA complaint #11632565 — an unverified report by a vehicle owner.

at 150,000 miles Gardena, CA Crash 1 injured

AIR BAGS

The contact owned a 2019 Dodge Grand Caravan. The contact stated while driving approximately 35 MPH, when a vehicle pulled out in front of her vehicle she swerved to the left to avoid the vehicle and crashed into a vehicle that was stopped for traffic on the road. The contact's vehicle front driver's bumper, grill, and headlight had crashed into the stopped vehicle's passenger side rear bumper and wheel well. The contact stated the police and EMS were on the scene. None of the air bags deployed. The contact stated that she complained about pain in both her collarbones and pain in both her knees. The contact was examined by the EMS, but declined to be transported to the ER. The contact had her vehicle towed back to her residence. The vehicle was inspected by her insurance provider and was declared a total loss. The manufacturer was informed of the failure. The failure mileage was approximately 150,000.

NHTSA complaint #11623420 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Hicksville, NY

AIR BAGS

Air Bag light stays on. Mechanic found defect in driver's side headrest. Part was ordered in February 2026, still waiting for the replacement part 6 months later. Dodge has no idea when the part will be available. Extremely HAZARDOUS driving condition, driving without air bag protection because Chrysler/Dodge doesn't have replacement parts. This dangerous condition should be considered a SAFETY RECALL, that would get Chrysler/Dodge to take this more seriously and have the replacement parts. 08/06/26

NHTSA complaint #11755173 — an unverified report by a vehicle owner.

Long Beach, CA

STRUCTURE:BODY

MINIVAN HAS SLIDING DOOR LOCK ACTUATOR FAILURE, DRIVER SIDE. UNABLE TO OPEN SLIDING DOOR MANUALLY OR WITH POWER DOOR MOTOR. LOCK/UNLOCK LATCH IS STUCK IN LOCKED POSITION. THIS IS A SAFETY ISSUE IN CASE OF VEHICLE CRASH OR FIRE. EXACT SAME ISSUE WITH OLDER MODELS. CHRYSLER HAS ISSUED A WARRANTY BULLETIN (D-21-15) FOR FACTORY REPAIR OF THIS SAME ISSUE FOR 2015-2017 MODELS. THE EXACT SAME ACTUATORS ARE USED IN 2018 AND 2019 MODELS.

NHTSA complaint #11749568 — an unverified report by a vehicle owner.

at 100,000 miles Chicago, IL

POWER TRAIN

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving 60 MPH, the vehicle started jerking, lost motive power, and the RPMs elevated to the red line. The contact pulled over to the side of the road with the engine running, but the vehicle was unable to drive forward. The vehicle had experienced transmission failure. The vehicle was towed to a local transmission shop where it was diagnosed and determined that an internal transmission pump failure was preventing transmission fluid from pumping to the clutch. The vehicle was repaired out of pocket. The manufacturer was not notified of the failure. The failure mileage was 100,000.

NHTSA complaint #11747804 — an unverified report by a vehicle owner.

Magnolia, TX

SEATS

While driving my headrest popped forward and hit me in the back of the head.

NHTSA complaint #11746067 — an unverified report by a vehicle owner.

Muncie, IN

STRUCTURE:BODY

Automatic sliding doors will not unlock or open at all- not manually, not with the inside door buttons, not with my key fob, and not with the automatic buttons on the front ceiling of the van. I have 3 young children all 5 and under. This is an EXTREMELY dangerous fault that puts all of their lives into danger! The inconvenience of a grown adult having to climb through the back hatch to lock her kids in is annoying yes but my concern is how I'm supposed to safely get to them if we were in an accident! My husband can not get to the kids at all as he is well over 6 foot and can not fit. I'm trying to get the dealership to fix the issue but they're telling me that there is no recall even though I thought I received something in the mail awhile back. The message that appears when we try to automatically open the door is that we should first unlock the doors to which we already have. The lock will not move when you manually try to unlock it either.

NHTSA complaint #11740352 — an unverified report by a vehicle owner.

Muncie, IN

ELECTRICAL SYSTEM

Automatic sliding doors will not unlock or open at all- not manually, not with the inside door buttons, not with my key fob, and not with the automatic buttons on the front ceiling of the van. I have 3 young children all 5 and under. This is an EXTREMELY dangerous fault that puts all of their lives into danger! The inconvenience of a grown adult having to climb through the back hatch to lock her kids in is annoying yes but my concern is how I'm supposed to safely get to them if we were in an accident! My husband can not get to the kids at all as he is well over 6 foot and can not fit. I'm trying to get the dealership to fix the issue but they're telling me that there is no recall even though I thought I received something in the mail awhile back. The message that appears when we try to automatically open the door is that we should first unlock the doors to which we already have. The lock will not move when you manually try to unlock it either.

NHTSA complaint #11740352 — an unverified report by a vehicle owner.

at 73,000 miles Hicksville, NY

AIR BAGS

The contact owns a 2019 Dodge Caravan. The contact stated that while operating the vehicle the airbag warning light had remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the front driver side head rest sensor had failed and needed to replaced. The mechanic contacted the local dealer and informed that the part was on back order and not available. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 73,000.

NHTSA complaint #11738049 — an unverified report by a vehicle owner.

Fort Mill, SC

POWER TRAIN

The torque converter(automatic transmission) began failing causing the vehicle to stall when at a traffic light in heavy city traffic allowing for the possibility of being struck by other vehicles because of a restart delay. The only way to bypass the issue we learned was to put the vehicle in neutral when stopping. This reduced the stalling incidents but created other issues in heavy stop and go traffic. The vehicle was inspected by a transmission shop and they confirmed that the transmission was failing and the torque converter was causing the issue. There are no warning lights for transmission failure in these vehicles. In fact you can’t even check fluid levels on these transmissions. Only technicians can. A transmission failure on a 7 year old vehicle under normal wear and tear (113,000 miles) is unacceptable and we had to spend 5000.00 for a new transmission in order to remedy the obvious safety issues. Before the repair, my wife managed the stalling issue at 50+ years old by using neutral in between braking so the vehicle wouldn’t stall but imagine a teenager or elderly person dealing with that. I do have receipts for the repair. There was one interstate fender bender. We could not avoid because of people looking at accident on the side of the road. My wife was unable to shift the vehicle into neutral to keep it from installing in traffic and we ended up hitting somebody from behind. Very minor damage on the caravan to the front end.( I have a pic) the other vehicle was a large truck and received zero damage and was OK letting it go. State trooper at the accident people were watching said there were no harm done. Nobody at fault here , both parties agreeable , no injuries , so we elected not to turn in a police report.. This is just a credit card receipt for part of the repair total and we paid cash/check for remainder. Could look up if necessary.

NHTSA complaint #11737310 — an unverified report by a vehicle owner.

Oklahoma City, OK

ELECTRICAL SYSTEM

Windows and doors buzz. The windows and doors will not open or will open very slowly. the alarm will go off. The only way to stop it is to disconnect the battery. Sliding door lock will not lock or will lock and not open.

NHTSA complaint #11736976 — an unverified report by a vehicle owner.

at 120,211 miles Kansas City, MO

POWER TRAIN

The contact's daughter owns a 2019 Dodge Grand Caravan. The contact stated that while her daughter was driving at an undisclosed speed, the transmission was slipping and made abnormal grinding sounds. There was no warning light illuminated. The driver pulled over and had the vehicle towed to the residence. The vehicle was later towed to an independent mechanic, who discovered that there was no transmission fluid inside the transmission. The mechanic replaced the transmission. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was 120,211.

NHTSA complaint #11732734 — an unverified report by a vehicle owner.

Queenstown, MD

POWER TRAIN

We purchased our 2019 Dodge Caravan July 31, 2022. We really like this Caravan and find it quite comfortable on long drives. Our transmission had a problem at 86,000 miles with a catastrophic transmission failure and we had the vehicle towed back to where it came from at IG Burton in Milford. Your repair shop replaced the old transmission with an OEM remanufactured transmission and provided a Three Year Mopar Warranty on Work order DTCS818344 Jan 21, 2024. It worked well for the next 26,000 miles. February 4, 2026 we experienced a problem after we made a right hand turn off Highway 404 onto Route 309. The transmission started racing and slowed down and it ran into limp mode. We brought it home 5 miles and got it into our driveway. We shifted it to neutral and then back to drive and it made a loud clunk noise and the whole car shook. The same thing happened in reverse when we pulled the car around to aim it out for the tow truck driver and at that point we turned the car off. When decided to try restarting it, the powertrain sounded normal. It shifted correctly, no problems and it was the same thing when the tow truck driver put it on his towing rig. The vehicle was towed to Fred Frederick Chrysler thinking it was a repeated transmission failure. The vehicle sat for two months and it was driven for 125mi and the mechanic said it could not repeat the same code it showed upon arrival. The initial code found was DTC PO755 2-4 solenoid circuit stored and not active. They released it to us on Thursday March 20, 2026. The put it in writing they could not find anything wrong with it. Tested the car for 125mi claimed could not duplicate the DTC. They did say hard shifting may occur when the vehicle is cold and fluids are not warmed up and this issue won’t occur when it’s hot; What? Transmission was already well warmed up leaving DE home to our MD home. Millsboro Preston Hyundai car code C212A system voltage below threshold.

NHTSA complaint #11732391 — an unverified report by a vehicle owner.

at 137,600 miles New Port Richey, FL 1 injured

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

The contact's husband owns a 2019 Dodge Grand Caravan. The contact stated that while her husband was driving at 20 MPH, the front, passenger side headrest deployed without warning. The contact, who was an occupant in the front, passenger seat, was hit in the neck by the headrest. The force of the deployment propelled the contact forward as she was secured by her seatbelt. The contact suffered pain in her neck and went to an urgent care facility the next day for treatment. The facility took an X-ray of her cervical spine and advised to make an appointment with her primary care doctor. The primary care doctor scheduled the contact for a CT scan of her brain and an MRI of her cervical spine. The tests showed damage to the contact's spine, and the contact was referred to an orthopedic physician for additional care. The dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 137,600.

NHTSA complaint #11731568 — an unverified report by a vehicle owner.

at 59,000 miles Milford, PA

POWER TRAIN

The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving 55 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was coasted to the shoulder of the roadway. The vehicle was then coasted into a nearby parking lot. While coasting into the parking lot, the vehicle jerked and bucked abnormally. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the transmission was replaced by the dealer three times within 107,000 miles. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under warranty. The failure mileage was approximately 59,000.

NHTSA complaint #11725559 — an unverified report by a vehicle owner.

at 97,000 miles Mcdonald, OH 1 injured

POWER TRAIN

The contact owns a 2019 Dodge Grand Caravan. The contact stated that she had stopped the vehicle on the street on a slight incline with the front of the vehicle pointed up the incline and had shifted to park (P). The contact stated that she was not sure if she engaged the parking brake. The contact stated that she thought she had left the keys in the ignition, but had not heard a key warning chime when she exited. The contact stated that she had stepped away from the vehicle and almost immediately, it started to roll backwards. The contact stated that she ran after the vehicle. The contact had left the driver's side window down and was able to jump into the vehicle. The contact stated she attempted to shift the vehicle to park (P), but could not reach the shift lever. The contact tried to open the door, but it was locked, and she lost her balance; the top half of her body was in the vehicle, and she was balanced on her stomach in the window. The contact fell onto the roadway. The contact stated that she watched the vehicle roll down the road, and it veered to the left into a residence's front yard, where it came to a stop. The contact stated that she was able to drive the vehicle off the person's yard and drove herself to an urgent care facility. The contact stated that she had broken her left ankle and had a contusion on the back of her head. The contact stated she had scrapes on her right ankle and pain in her right shoulder. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.

NHTSA complaint #11723944 — an unverified report by a vehicle owner.

Austin, TX

STRUCTURE:BODY

the sliding doors and sometimed the trunk door on this van unlocl and szlf open randomly. I took it to a mechanic and they said that it is the actuator failing. Dodge knows that this is a problem and extended the warranty, but the dealership in south audtin is difficult to work with. THIS JUSTIFIED A FULL RECALL BECAUSE THE DOORS COULD JUST SELF OPEN WHENEVER AND SOMEONE COULD FLY OUT OF THE VAN

NHTSA complaint #11718888 — an unverified report by a vehicle owner.

Greensboro, NC

ENGINE

Engine loss of power, failure to accelerate, sudden forward lurch when stopped, Check engine light diagnosed by dealership and independent shop as Cylinder 2 failure. Purchased from Carvana 11/2024 with just over 70,000 miles on it. Currently has about 77,000. Cylinder head is currently being replaced at a cost of $6,500.00

NHTSA complaint #11718154 — an unverified report by a vehicle owner.

Glenwood Springs, CO

ENGINE

2ND CYLINDER HEAD AND EXAUST VALVUE PART # R3602014AA INTAKE MANIFOLD PART #5184199AF DEFECTIVE OIL FILTER HOUSING ADAPTOR PARTS DEFECTIVE: 68228480AA

NHTSA complaint #11717996 — an unverified report by a vehicle owner.

Glenwood Springs, CO

FUEL/PROPULSION SYSTEM

2ND CYLINDER HEAD AND EXAUST VALVUE PART # R3602014AA INTAKE MANIFOLD PART #5184199AF DEFECTIVE OIL FILTER HOUSING ADAPTOR PARTS DEFECTIVE: 68228480AA

NHTSA complaint #11717996 — an unverified report by a vehicle owner.

Lincoln, CA

UNKNOWN OR OTHER

The sliding door lock actuator froze there was an extended warranty on them for 10 years or 100,000 miles. Mine went out at 129,000

NHTSA complaint #11717650 — an unverified report by a vehicle owner.

Parma Heights, OH

POWER TRAIN

I purchased this van from a used car lot in December of 2025. After driving it for a little over 2 weeks the check engine light came on. My mechanic did a computer check on it and it showed that the transmission is bad. Apparently, through much investigation work on my part, the warranty I paid for on the vehicle is “void” because the dealer that I purchased it from was well aware that it needed a transmission! They reset the computer according to what I was able to find out, and then sold it to me. It’s a 2019 model and for the transmission to be in need of replacement already, I’m questioning why! I’m surprised that no other owners have evidently had this issue. Please let me know if there have been other owners that have experienced transmission issues in this van. Thank You

NHTSA complaint #11715905 — an unverified report by a vehicle owner.

Pelzer, SC

ENGINE

I went into the Dodge place for my routine oil change on 2/3/26. While waiting, it was discovered by a technician that I had a very bad oil leak. This is very alarming to me. One reason is, there were no signs that I had an oil leak. A few examples: my oil sensor light did not come on, no oil spots recognized on concrete, or no smell of possible oil burning. The Dodge automotive technician determined the cause to be my engine oil cooler. Engine oil leaked all over everything under the housing (can provide a video). Another reason this alarms me is that this particular part is not covered under my warranty. This is expensive to have repaired. Lastly, the technician stated to us that there are over 30,000 or more vehicles from the Chrysler/Dodge Corporation with this same part that people are having to have replaced, and in some cases, replace multiple times. In conclusion, this cheaply made part should be a recall in all of these vehicles. The engine oil cooler should be made of metal material.

NHTSA complaint #11715887 — an unverified report by a vehicle owner.

Jblm, WA

SEATS

I went to lower the 2 bucket seats to load an item on the van and the seats won’t go down to stow.

NHTSA complaint #11710229 — an unverified report by a vehicle owner.

Jblm, WA

UNKNOWN OR OTHER

My family and I were getting ready to leave the house and the passenger sliding door stopped working and is stuck in the locked position.

NHTSA complaint #11710226 — an unverified report by a vehicle owner.

Jblm, WA

ELECTRICAL SYSTEM

My family and I were getting ready to leave the house and the passenger sliding door stopped working and is stuck in the locked position.

NHTSA complaint #11710226 — an unverified report by a vehicle owner.

New Bern, NC

UNKNOWN OR OTHER

2019 dodge caravan, have taken in for every oil change, we used manual to take in with mileage milestones, recently had tires on and a good look over before going on vacation. Transmission randomly failed us on freeway with 4 young children leaving us stranded.

NHTSA complaint #11705773 — an unverified report by a vehicle owner.