11 of the
2,091 complaints about the 2009 Dodge Journey are about the
fuel system — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
95,500 miles.
The rear end is going out fuel system is causing a misfire number six and the airbag light is on we have had more problems with it with the power steering starting it when it's cold and it rupturing the hose plus the wiring and the door front door there's wires broke supposedly fixed in 2011 but are broke again every recall if you type in 09 Dodge journey is what's going wrong with mine right now but there's supposedly no recall on it
NHTSA complaint #11461710 — an unverified report by a vehicle owner.
at 192,000 milesJesup, GA
FUEL/PROPULSION SYSTEM
I HAVE A 2009 DODGE JOURNEY SXT AND IM HAVING A INTIMATE FUEL PUMP PROBLEM. I READ THAT THE TIPM MAY BE A RECALL AND WONDERING ABOUT IT
NHTSA complaint #11397362 — an unverified report by a vehicle owner.
at 203,573 milesCanton, MSFire
FUEL/PROPULSION SYSTEM
WHILE DRIVING THE ENGINE CAUGHT FIRE. DEALER SAYS IT IS NOT COVERED UNDER RECALL. EVEN THOUGH I SEE OTHER DODGE JOURNEY RECALLS OF SAME FIRE BEING RECALLED.
NHTSA complaint #11315783 — an unverified report by a vehicle owner.
at 109,000 milesPierre, SD
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO OPERATE PROPERLY. WHEN THE VEHICLE WAS FILLED WITH FUEL, THE FUEL GAUGE DISPLAYED AS EMPTY. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO A PARKING SPOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. THE VIN WAS UNKNOWN.
NHTSA complaint #11278130 — an unverified report by a vehicle owner.
at 93,000 milesWaterford, MI
FUEL/PROPULSION SYSTEM
CAR HAS HAD TO HAVE BRAKES MULTIPLE TIMES FOR EXCESS WEAR AND PROBLEMS WITH CALIPER, ENGINE RUNS ROUGH AND HESITATES TO ACCELERATE AT SPEEDS OVER 45 MILES PER HR, CHECKENGINE COMES ON AND FLASHES AND THE GOES SOLID, CODES SHOW UP AS PO202 WITH DEFINITION OF CYLINDER 2 INJECTOR ELECTRICAL CIRCUIT UNIT HAD A FAULT LODGED OR WAS DISCONNECTED FOR PREDETERMINED TIME. THIS CAR IS COSTING ME AN ARM AND LEG
NHTSA complaint #11006712 — an unverified report by a vehicle owner.
at 102,000 milesJacksonville, FL
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE STOPPED WORKING CAUSING LOW FUEL TO FLASH ALL THE TIME AND THE CHECK ENGINE LIGHT TO STAY ON. TRANSMISSION TRIES TO SHIFT INTO ANOTHER LEVEL AT APPROX. SPEED OF 35 TO 40 MPH CAUSING BUCKING O RESURGING MOTION.
NHTSA complaint #10679924 — an unverified report by a vehicle owner.
at 86,220 milesPerry Hall, MD
FUEL/PROPULSION SYSTEM
VEHICLE WILL STALL WITHOUT WARNING FOR NO APPARENT REASON AT ANY SPEED. ON OCT 3, 2014 I WAS TAKING MY CHILD TO SCHOOL WHEN THE CAR STALLED IN AN INTERSECTION. AFTER THE LIGHT TURNED GREEN I PROCEEDED TO THE INTERSECTION AND STALLED UPON ENTERING THE INTERSECTION. I WAS ABLE TO PUT THE CAR IN NEUTRAL AND RESTART WITHIN ~10 SECONDS. THIS ISSUE REPEATED ITSELF AT LEAST TWICE WHILE EN ROUTE FROM MY HOME TO A NEARBY SERVICE SHOP (FOLTZ AUTO) WHICH DETERMINED THERE WAS NO ISSUE THE BATTERY OR IGNITION. ON 10/5/14 I TOOK THE VEHICLE TO HERITAGE CHRYSLER (21234) AND HAD THE CAR SERVICED FOR TWO REASONS: THE MAIN REASON WAS THE ABOVE ISSUE AND A SECONDARY ISSUE WAS THE MAIN ODOMETER (NOT THE TRIP ODOMETER) AT SOME POINT HAD RESET ITSELF LEAVING A DISPLAY OF AN INCORRECT MILEAGE MUCH LOWER THAN THE ACTUAL MILEAGE. THE DEALER COULD NOT RECREATE THE STALLING ISSUE OR OFFER ANY SOLUTION, BUT NOTED THAT ANOTHER ELECTRICAL ISSUE WAS CAUSING THE ODOMETER TO DISPLAY AN INCORRECT MILEAGE; THE FIX WAS TO REPLACE THE INSTRUMENT CLUSTER ASSEMBLY. AFTER HAVING THE INSTRUMENT CLUSTER REPLACED, THE ISSUE DID NOT REOCCUR UNTIL 12/26/2014, WHEN THE CAR STALLED THREE TIMES WITHOUT WARNING AT ~40 MPH, LEAVING THE CAR COMPLETELY "DEAD" EACH TIME, AND ONCE CAUSING THE CAR TO VEER QUICKLY TOWARDS ANOTHER CAR AS I WAS IN THE PROCESS OF TURNING THE WHEEL AROUND A SLIGHT CURVE WHEN THE CAR LOCKED UP. THE CAR RESTARTED IN NEUTRAL AND CONTINUED ON IN EACH INCIDENT UNTIL I WAS ABLE TO SAFELY REACH MY HOME - I DID NOT FURTHER DRIVE THE CAR. MY CONCERN IS THAT THE MANUFACTURER KNOWS, OR SHOW KNOW, OF MULTIPLE ISSUES WHERE THIS MODEL AND MODEL YEAR VEHICLE HAS RANDOMLY STALLED WITHOUT WARNING AND CAN NOT OFFER A SOLUTION TO THE PROBLEM. CONSUMERS ARE LEFT TO GUESS WHICH REPAIRS TO UNDERTAKE AT SIGNIFICANT EXPENSE, WHILE DRIVING A CAR THAT COULD CONTINUE TO HAVE THE SAME ISSUES.
NHTSA complaint #10669173 — an unverified report by a vehicle owner.
at 93,000 milesFuquay Varina, NC
FUEL/PROPULSION SYSTEM
THE CHECK ENGINE LIGHT CAME ON AND THE CODE SAID IT WAS THE INTAKE MANIFOLD RUNNER CONTROL.
NHTSA complaint #10660791 — an unverified report by a vehicle owner.
at 98,000 milesWebster, TXCrashFire
FUEL/PROPULSION SYSTEM
BRAKES, ALLIGNMENT, DRIVE SHAFT WAS BENT...4TH SET OF TIRES PURCHASED IN FEB. 2013 GAS TANK & FUEL PUMP NEEDED REPLACED APRIL 2013 CALIPER LOCKED UP CAUSING FIRE, VEHICLE NEEDED TO BE TOWED MAY 2013.
NHTSA complaint #10510309 — an unverified report by a vehicle owner.
at 34,936 milesYork, PA
FUEL SYSTEM, GASOLINE
I PURCHASED A 2009 DODGE JOURNEY (VIN: [XXX]) ON SEPTEMBER 19, 2011 FROM THE STETLER DODGE CAR DEALERSHIP IN YORK, PA. IT WAS A CERTIFIED PRE-OWNED CAR. SINCE THAT DAY I BOUGHT THE CAR I HAVE BEEN BACK THERE OVER 4 TIMES FOR VARIOUS PROBLEMS. THE FIRST TIME WAS ABOUT 2 WEEKS AFTER I PURCHASED THE CAR (10/3/11), BUT THIS LAST TIME WAS IT FOR ME. THE CAR MAKES A HISSING NOISE WHEN I PRESS THE BRAKES, NOT ALL OF THE TIMES BUT A LOT. DURING THE WINTER MONTHS, I HADN'T NOTICED ANYTHING ELSE OCCURRING ALONG WITH THE NOISE, BUT I HAD STILL TAKEN IT BACK TO THE DEALERSHIP NOT LONG AFTER I BOUGHT THE CAR. I WAS TOLD THAT IT WAS NOTHING BECAUSE THEY COULDN'T HEAR THE SOUND. SO, WHEN IT GOT VERY HOT, I TURNED THE AIR CONDITIONER ON IN THE CAR. I NOTICED THAT IF I TAKE A LONG TRIP, ABOUT AN HOUR OR SO DRIVE ON THE HIGHWAY, A FUME/GAS SMELL IS RELEASED INTO THE CAR WHEN THE AIR IT ON. I TOOK IT TO THE DEALERSHIP ON 7/10/12 FOR THIS ISSUE. THEY COULDN'T GET THE SMELL TO OCCUR, BUT I TOLD THEM THAT IT HAPPENED AFTER I TOOK LONG TRIPS. THERE IS ALSO A GRINDING/HUMMING NOISE THAT OCCURS SOMETIMES WHILE DRIVING AND IT HAPPENED TWICE WHEN THEY WERE DRIVING IT WITH ME IN THE CAR, BUT THEY DON'T KNOW WHAT THE PROBLEM IS THEY SAY. I WAS TOLD TO BRING IT BACK IF THE PROBLEM GOT WORSE, EVEN THOUGH I HAD ALREADY TOLD THEM IT WAS ALREADY GETTING WORSE, THAT'S WHY I TOOK IT IN. THE STEERING WHEEL SHAKES WHEN I PRESS THE BRAKES. THE BRAKES AND ROTORS ARE NOT GOOD. THE GEAR SHIFT MOVES EASILY WITHOUT THE BRAKE BEING PRESSED SO IT WILL GO INTO PARK WHILE DRIVING. THE CAR FINALLY STALLED WHILE DRIVING ON JULY 25, 2012. IT'S IN THE SHOP AGAIN. THEY SAY A BOX OR CASE IS LEAKING BADLY AND NEEDS TO BE REPLACED. COUNTLESS OTHER PROBLEMS BUT NOT ENOUGH CHARACTER SPACE ALLOTTED TO TELL. I HAVE 3 PAGES OF PROBLEMS. SCARED TO DRIVE THIS CAR. WANT MY MONEY BACK NOW. HELP! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10467887 — an unverified report by a vehicle owner.
at 30,000 milesSparks, OK
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2009 DODGE JOURNEY. THE CONTACT STATED THAT ONE OF THE SEAMS ON THE GAS TANK WAS SPLITTING IN HALF AND LEAKING FUEL. THE CHECK ENGINE LIGHT CAME ON. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER, HE WAS TOLD ABOUT THE CRACK IN THE GASOLINE TANK. WHEN THE DEALER APPLIED PRESSURE TO THE SYSTEM THEY WERE ABLE TO SEE THE FUMES COMING FROM THE LEAK. THE VEHICLE WAS BEING REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 30000 AND THE CURRENT MILEAGE WAS 40000.
NHTSA complaint #10352841 — an unverified report by a vehicle owner.