FaultScore

2014 Dodge Journey fuel system problems

10 of the 645 complaints about the 2014 Dodge Journey are about the fuel system — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 45,358 miles.

B

10

Complaints

0

Crashes

0

Fires

1

Injuries

Exactly what failed

Fuel/Propulsion System 9 90.0%
Fuel System, Gasoline 1 10.0%

Fuel & Propulsion across every Dodge Journey year

2009 11 11.8%
2012 15 16.1%
2013 10 10.8%
2014 10 10.8%
2015 19 20.4%
2016 13 14.0%
2017 15 16.1%

What owners said

Filed with NHTSA, in their own words.

North Highlands, CA

FUEL/PROPULSION SYSTEM

I bought this car used but it only had 26340 on it and now it is almost to 30000. When driving it sounds as though the motor is knocking, but the oil is fine when checked on. It seems to have difficulty changing gears, sometimes way to fast and it whines other times it struggles to shift gears. Rpms are not steady they are bouncing around high love. When it does get to speed it feels as though the brakes are being appflied. At times the motorwhines because, the gear is to low it starts to get loud and become very hesitant when shifting to the higher gears. Sometimes it feels like the motor or something is going to come offf. There is a bunch of rattling going on . When I do park and turn it off, shortly after it sounds as if there is something running around inside the motor area. I was told it runs great and haven't even put 3000 miles on it. I think it's going to blow up or just die

NHTSA complaint #11516163 — an unverified report by a vehicle owner.

at 110,400 miles Washington, DC

FUEL SYSTEM, GASOLINE

The contact’s son owns a 2014 Dodge Journey. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The contact then stated that on numerous occasions after the vehicle stalled, the vehicle needed to be jumpstarted each time after turning off the vehicle. Additionally, the contact stated that he was unable to turn off the headlamps and the key fob failed to operate as needed. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that water prevented the fuel from entering the fuel pump and the fuel injector and an unknown engine component needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was informed that all the recalls were previously performed, and no further assistance was provided. The failure mileage was approximately 110,400.

NHTSA complaint #11504784 — an unverified report by a vehicle owner.

Myrtle Beach, SC

FUEL/PROPULSION SYSTEM

After getting oil changed/air filter replaced and 4 new tires, vehicle has stalled out every day since while running (less than week) it is now stalling out while driving!! Happened while I was driving on the highway. EXTREMELY dangerous. Car usually will restart. But 95% of the time it continuously sounds like it’s trying to turn over until I push the ignition button to turn off. I am currently stuck on the side of the road for about a half hour because it won’t start back up. I have had this car less than a year!

NHTSA complaint #11421555 — an unverified report by a vehicle owner.

at 18 miles Houlton, ME

FUEL/PROPULSION SYSTEM

"THE CAR LOSES POWER UNEXPECTEDLY WHILE DRIVING AT VARIOUS DIFFERENT SPEEDS OR SOMETIMES JUST WON'T START AFTER DRIVING BUT IF U WAIT TWENTY MINUTES IT MIGHT JUST DECIDE TO RESTART, THE AC SOMETIMES WILL ONLY BLOW OUT VERY HOT HEAT, THE CRUISE CONTROL WON'T TURN OFF AND HAS ACCELERATED FROM BEING SET AT 55 TO 75 ON ITS OWN WITHOUT BEING ABLE TO TURN OFF, IT HAS WENT INTO LIMP MODE AT SEVERAL DIFFERENT SPEEDS AND IN 2018 WOULDN'T TURN OFF FROM IN THE RUN POSITION IN A RESULT OF A COMPLETELY DRAINED BATTERY AND WAS TOLD ENGINE NEEDED TO BE REPLACED WHICH I HAD REPLACED, THE CATALYTIC CONVERTER COMPLETELY DISCONNECTED FROM THE FRONT WHICH I ALSO HAD REPLACED, WHEEL BEARINGS BAD COSTING NUMEROUS TIRE CHANGES SINCE PURCHASING IT IN 2013 UNTIL SOMEONE FINALLY TOLD ME IN 2020 WHAT WAS WRONG ONLY AT THE COST OF SEVERAL TIRES AND A WHEEL ALIGNMENT, THE STABILITY WARNING LIGHT COMES ON AND TURNS OFF RANDOMLY BUT IF I TRY TO PUSH THE BUTTON IT WON'T TURN IT BACK ON OR OFF AND THE THROTTLE CONTROL LIGHT COMES ON AND CAR GOES INTO LIMP MODE DRIVES LIKE THIS FOR A DAY THEN CAN GO DAYS OR MONTHS WITH ALL WARNING LIGHTS TURNING OFF AND CAR RUNS JUST FINE UNTIL IT DECIDES TO DO ANYONE ONE OF THESE PROBLEMS! I HAVE TOLD THE DEALERSHIP THAT THE VEHICLE HAS A MALFUNCTIONING COMPUTER SINCE PURCHASING IT IN 2013! THE VEHICLE IS UNSAFE LEMON! IT HAS CAUSED ME ANXIETY, AND REPEATED TRAUMATIC EVENTS OF ALMOST GETTING INTO AN ACCIDENT OR BEING LEFT STRANDED FOR HOURS! I GO INTO A STORE AND I PANIC NEVER KNOWING IF THE VEHICLE WILL START OR DECIDE TO ACT POSSESSED!" I RECENTLY WENT TO A DODGE DEALERSHIP TO GET THE SAFETY RECALLS DONE ON THE VEHICLE AND DODGE HAS INFORMED ME THEY WILL NOT DO THE RECALLS BECAUSE I HAVE REPLACED THE ENGINE! THE SAFETY RECALLS MUST BE DONE AND IF THEY CAN'T DO IT THEN THEY NEED TO PROVIDE ME W A NEW VEHICLE FREE OF CHARGE OR GIVE ME THE MONEY BACK I PAID!

NHTSA complaint #11337435 — an unverified report by a vehicle owner.

at 18 miles Houlton, ME

FUEL/PROPULSION SYSTEM

THERE IS A U67 BY FCA RECALL ON MY 2014 DODGE JOURNEY WHICH I WAS NOT NOTIFIED BY THE DEALER! I FOUND OUT ABOUT THE RECALL AFTER PAYING TO HAVE THE CATALYTIC CONVERTER REPLACED MYSEL! HOWEVER MY CAR DECIDED TO GO INTO A LIMP MODE WHICH IT HAS DONE SINCE I PURCHASED THE VEHICLE IN 2013 BUT THIS TIME IT IS STAYING IN LIMP MODE SO I RESEARCHED RECALLS, THERE IS ALSO T47 AND U49 WHEN I TOWED MY VEHICLE TO THE DEALER THEY INFORMED ME THE CONVERTER I HAD PUT ON DOES NOT MEET STANDARDS AND THEY WERE GOING TO REPLACE IT AGAIN AND ALSO DO THE OTHER TWO RECALLS AS WELL AND THEN THEY INFORMED ME THEY COULD NOT DO THE U49 OR U67 BECAUSE THE VEHICLE DOES NOT HAVE THE ORIGINAL ENGINE! THEY TOLD ME AND GAVE ME DOCUMENTATION THAT THE ONLY RECALL DONE WAS T47 HOWEVER THEY REPORTED TO FCA THAT THE U67 WAS COMPLETE WHEN IN FACT IT HAS NOT BEEN COMPLETED! THE VEHICLE IS STUCK IN LIMP MODE BECAUSE IT NEEDS THE PCM FLASHED AND THEY WILL NOT DO THE RECALL U67 OR U49 ON MY VEHICLE AND SENT ME AWAY TO DRIVE THE VEHICLE 89 MILES HOME IN LIMP MODE! THIS VEHICLE HAD HAD A PCM ISSUE SINCE I BOUGHT IT IN 2013 CAUSING A NUMBER OF UNSAFE MALFUNCTIONS I MENTIONED IN COMPLAINT # 11337435 AND 11337440! THIS VEHICLE NEEDS TO BE TAKEN OFF THE ROAD AND A NEW VEHICLE GIVEN TO ME FREE OF CHARGE OR MONEY BACK! FCA NEEDS TO KNOW U67 HAS NOT BEEN COMPLETED ON MY VEHICLE,

NHTSA complaint #11337442 — an unverified report by a vehicle owner.

at 67,000 miles Summerville, GA

FUEL/PROPULSION SYSTEM

REAR PASSENGER SIDE TIRE'S TREAD JUST PEELED UP AND PULLED OFF THE UNDER SKIRT, PULLED PART OF BACK BUMPER LOOSE. PULLED OFF THE PLASTIC UP IN SIDE THE WHEEL CARRIAGE AND ALSO BUSTED MY GAS LINE. I WAS DRIVING ON A STRAIGHT ROAD AND IT JUST HAPPENED. I DIDN'T RUN OVER OR HIT ANYTHING.

NHTSA complaint #11222480 — an unverified report by a vehicle owner.

at 54,717 miles Miami, FL

FUEL/PROPULSION SYSTEM

3C4PDCBG1ET[XXX] REQUIRED FCA IS MAKING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #11103505 — an unverified report by a vehicle owner.

at 66,948 miles Atlanta, GA 1 injured

FUEL/PROPULSION SYSTEM

WHILE IN DRIVE FOR THE AUTOMATIC TRANSMISSION OR AUTO-SHIFT OPTION, WHETHER IN MOTION OR NOT, THE GEARSHIFT DOES NOT LOCK MOVING THE SHIFT KNOB FROM DRIVE TO ANY GEAR ABOVE NEUTRAL. MOST GEARSHAFTS IN AUTOMATIC TRANSMISSION VEHICLES LOCK AT NEUTRAL AND THE BRAKE MUST DEPRESS BEFORE GOING INTO REVERSE OR PARK. THIS VEHICLE HAS NO SUCH PREVENTATIVE METHOD AGAINST PERMANENT DAMAGE TO THE DRIVETRAIN/TRANSMISSION/ENGINE.

NHTSA complaint #11058281 — an unverified report by a vehicle owner.

at 36,000 miles NEW Carrollton, MD

FUEL/PROPULSION SYSTEM

P2173

NHTSA complaint #10979737 — an unverified report by a vehicle owner.

at 20,000 miles West Bloomfield Township, MI

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 DODGE JOURNEY. THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE ODOR WAS DETECTED, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA complaint #10917863 — an unverified report by a vehicle owner.

Other 2014 Dodge Journey problems

← Full 2014 Dodge Journey report