FaultScore

2007 Ford Edge airbag problems

332 of the 1,242 complaints about the 2007 Ford Edge are about the airbag system — 27% of everything reported for this model year. Half of the failures with a mileage on record happened before 100,000 miles.

D

332

Complaints

10

Crashes

0

Fires

6

Injuries

Exactly what failed

AIR Bags 329 99.1%
Frontal 2 0.6%
Side/Window 1 0.3%

Airbags across every Ford Edge year

2007 332 25.9%
2008 439 34.3%
2009 132 10.3%
2010 288 22.5%
2011 12 0.9%
2013 20 1.6%
2014 11 0.9%
2015 10 0.8%
2016 15 1.2%
2017 10 0.8%
2018 12 0.9%

What owners said

Filed with NHTSA, in their own words.

at 120,000 miles Evansville, IN Crash 1 injured

AIR BAGS

The contact owned a 2007 Ford Edge. The contact had received a recall notification for NHTSA Campaign Number: 21V158000(Air Bags), and the recall was serviced. The contact then stated that while driving at 20 MPH, a city bus crashed into the front end of her vehicle. The contact stated that the air bag deployed upon impact; however, the contact suffered burns to both of her arms and both of her legs. The contact was then taken to the hospital by her son and was treated for her burns. Two of the occupants in the other vehicle were also treated for injuries; one was taken to the hospital for an injury caused by the occupant's seat belt. A police report was filed. The vehicle was towed to an independent mechanic, and it was deemed a total loss. The manufacturer was also notified of the failure and the contact was given a case number. The failure mileage was approximately 120,000.

NHTSA complaint #11732947 — an unverified report by a vehicle owner.

Benton, IL

AIR BAGS

My question is I’m getting ready to buy a 2007 Ford edge for my mother and she’s already put three water pumps on this car and it cost like almost 1000 bucks to do it every time. I don’t even know if it’s worth it but I was just wondering if there’s any recalls on something like that or if it’s something wrong with why it keeps going keeps messing up

NHTSA complaint #11652283 — an unverified report by a vehicle owner.

Irving, TX

AIR BAGS

While driving the air bag symbol and wrench appears on the dash, car starts losing power, and when shifting gears there's a hard shift and clunking noise. Videos on YouTube show many people with the same issue some say it's a sensor issue. Output Shaft speed sensor and turbine speed sensor

NHTSA complaint #11649380 — an unverified report by a vehicle owner.

Graham, WA

AIR BAGS

I am complaining that Recall # 21S12 has been unresolved for years now. They have replaced the passenger airbag, but not the Driver side. This is a serious issue and not addressing it in a timely matter puts me and my families safety at risk. In the case of the passenger Airbag, I was offered a loaner vehicle. Now with the Drivers side Airbag recall, I have not been offered the same measure of safety. Thank You, Sincerely, Floyd Baker

NHTSA complaint #11492102 — an unverified report by a vehicle owner.

Schaumburg, IL

AIR BAGS

Takata Recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11454144 — an unverified report by a vehicle owner.

Brookpark, OH

AIR BAGS

Takata Recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA complaint #11453650 — an unverified report by a vehicle owner.

Ashland, MA

AIR BAGS

Takata recall. The contact owns a 2007 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11451485 — an unverified report by a vehicle owner.

Dublin, OH

AIR BAGS

Takata recall. The contact owns a 2007 Ford Edge. The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. VIN tool confirms parts are not available.

NHTSA complaint #11446614 — an unverified report by a vehicle owner.

El Paso, TX

AIR BAGS

There has been a recall on the airbags. I have been calling for three months trying to get the airbags done and inspected. I have called four different dealerships and they are all giving me a hard time saying that they do not have the parts in stock and that it could "take months" to get the airbag ordered and in if they are even willing to do this. One mechanic told me that it was not that big of a deal. I do not feel safe like this and I want the airbag replaced. I am going around in circled with this and Ford will not help me. I have called Ford corprate to no avail. I am very upset about this and am asking that they fix this problem. The tire keeps going flat as well due to a defect with their rims/tires. There was also an issue where the engine can catch fire however, the people from Ford do not seem to care. They do not have to drive this car, I do and I need to feel safe. This is a serious accident waiting to happen. I want these items to get fixed and not have people deny all of this. This is an open recall and they are giving me a hard time. I need help. I have been calling for four months now and cannot get help. Please help me fix this so I do not get injured in this car as well as any passangers, etc. Thank you.

NHTSA complaint #11446501 — an unverified report by a vehicle owner.

Fresno, CA

AIR BAGS

I took my vehicle to get the smog done and they told me that the driver airbag inflator has to be replaced.

NHTSA complaint #11432582 — an unverified report by a vehicle owner.

Carbondale, PA

AIR BAGS

Takata recall. The contact owns a 2007 Ford Edge The contact received a notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the parts for the repair were unavailable. The dealer had been notified about the recall; however, the contact was informed that the parts were not yet available. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

NHTSA complaint #11428526 — an unverified report by a vehicle owner.

Aliquippa, PA

AIR BAGS

THE PROBLEM IS YOUR PROBLEM. YOU DESIGNED MY CAR TO MESS UP.

NHTSA complaint #11299170 — an unverified report by a vehicle owner.

at 150,000 miles Gastonia, NC

AIR BAGS

PASSENGER FRONTAL AIRBAG INFLATER HAS HAD THIS RECALL, I CALL FORD IN BELMONT NC, I WAS TOLD THEY KNEW NOTHING ABOUT THIS, AFTER GIVING MY VIN NUMBER, I WAS TOLD THEY COULD NOT MUCH TO HELP ME; IT HAD NO RECALLS , I EXPLAINED ID SAW IT ONLINE & HAS 2 DAUGHTERS 13 & 10, I WAS PROMISED A MANAGER WOULD BE IN CONTACT BUT NEVER DIED... THIS WAS CLOSER TO THE BEGINNING OF 2019. I NOW MAKE BOTH MY CHILDREN SIT IN THE BACKSEAT, THINKING OF ANOTHER CAR HITTING US CAUSING THE DAMAGE THIS RECALL INVOLVES IS TERRIFYING...

NHTSA complaint #11280441 — an unverified report by a vehicle owner.

Sorrento, FL

AIR BAGS

2007 FORD EDGE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD

NHTSA complaint #11191912 — an unverified report by a vehicle owner.

Amarillo, TX

AIR BAGS

TAKATA RECALL

NHTSA complaint #11191742 — an unverified report by a vehicle owner.

RIO Rico, AZ

AIR BAGS

TAKATA RECALL DUE TO THIS RECALL I DISCONTINUED USING OUR VEHICLE FOR 2 YEARS. WE ARE A FAMILY OF 5 AND TRAVEL EVERYWHERE TOGETHER. SO DUE TO THE FRONT PASSENGER NOT BEING ABLE TO SIT ON, WE DISCONTINUED USE AND CANCELED PLATES AS WELL AS INSURANCE. WE HAD TO PURCHASE A USED VEHICLE. THE VEHICLE IS SITTING IN MY GARAGE UP TO THIS DAY.

NHTSA complaint #11180893 — an unverified report by a vehicle owner.

BIG Stone City, SD

AIR BAGS

TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE RECALL REPAIR FOR THE PASSENGER FRONTAL AIR BAG EXCEEDED A REASONABLE AMOUNT OF TIME. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2018. MILBANK FORD, INC (502 S MADISON ST, MILBANK, SD 57252) WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT..*BF CONSUMER STATED AIR BAGS HAS BEEN REPLACED.

NHTSA complaint #11175012 — an unverified report by a vehicle owner.

Cedar Rapids, IA

AIR BAGS

LETTER FROM SENATOR GRASSLEY INQUIRY ON BEHALF OF CONSTITUENT, REGARDING CONCERNS THAT SHE HAS ABOUT THE TAKATA AIRBAG RECALL. *LD

NHTSA complaint #11173995 — an unverified report by a vehicle owner.

Mayville, WI

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GORDIE BOUCHER FORD LINCOLN (3021 WEST WASHINGTON ST, WEST BEND, WI 53095) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11173383 — an unverified report by a vehicle owner.

Tiscaloosa, AL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TUSCALOOSA FORD (5801 MCFARLAND BLVD E, TUSCALOOSA, AL 35405, (205) 304-0147) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11166098 — an unverified report by a vehicle owner.

Pennington, NJ

AIR BAGS

TAKATA INFLATORS, FORD RECALL 16S26. I HAVE NOT BEEN ABLE TO GET THIS RECALL TAKEN CARE OF. THE DEALER, AND FORD TELL ME DIFFERENT STORIES. FORD PROMISED A PAID FOR RENTAL IF YOU ARE UNCOMFORTABLE DRIVING, THE DEAL SAID NO TO A RENTAL OR A LOANER. I HAVE BEEN ON A "WAITING LIST" FOR PARTS FOR ALMOST A YEAR, AND THEY STILL DO NOT HAVE THE PARTS. I RECEIVE NO COMMUNICATION FROM THE DEALER EXCEPT IF I CALL TO CHECK. SOMETIMES I AM TOLD I AM NOT ON THE LIST, OTHER TIMES, THERE ARE NO PARTS, ALL TIMES NO RENTAL COVERAGE OR LOANERS AVAILABLE. I LUCKILY HAVE NOT HAD AN ACCIDENT, BUT I AM SO FRUSTRATED WITH THE DEALER AND FORD I AM READY TO GET RID OF THE CAR AND GET A DIFFERENT BRAND. THEY DO NOT SEEM TO CARE ABOUT SAFETY OR COMMUNICATION. IT IS TERRIFYING TO GET A RECALL FROM FORD SAYING NOT TO DRIVE YOUR CAR DUE TO LIFE THREATENING SAFETY RECALL, BUT THE DEALER SAYS IT ISN'T A BIG DEAL. WHO DO YOU BELIEVE, BUT I AM NO LONGER FEELING LIKE I SHOULD BE PATIENT OR GIVE THEM THE BENEFIT OF THE DOUBT. I AM LOOKING FOR ALTERNATIVES TO THIS ISSUE.

NHTSA complaint #11163470 — an unverified report by a vehicle owner.

Buffalo, NY

AIR BAGS

TAKATA RECALL: WE HAVE RECEIVED LETTERS FROM THE FORD MOTOR COMPANY FOR MORE THAN A YEAR NOW ABOUT THIS SAFETY RECALL ON THE TAKATA AIR BAGS, BUT HAVE BEEN INFORMED BY OUR LOCAL FORD DEALERSHIP EACH TIME WE HAVE PHONED THAT THEY STILL HAVE NOT RECEIVED PARTS IN OUR REGION. THE LAST LETTER WE RECEIVED FROM FORD WAS JUST THIS NOVEMBER 2018, AND THE LAST CALL I MADE TO LOCAL FORD DEALERSHIPS WAS TODAY (12/6/18). THE DEALERSHIP (DAVE SMITH FORD) CLAIMS TO NOT KNOW WHEN PARTS WILL ARRIVE, BUT HAS STATED THAT THEY WILL CALL US WHEN THEY RECEIVE PARTS. THIS HAS BEEN AN INORDINATE AMOUNT OF TIME FOR THIS RECALL WORK TO OCCUR, AND WE HAVE RECEIVED NO GOOD EXPLANATION, ONLY MORE LETTERS FROM FORD TELLING US TO TAKE ACTION. WE CANNOT DO SO WITHOUT THE DEALERSHIP GETTING PARTS!

NHTSA complaint #11156525 — an unverified report by a vehicle owner.

Ralph, AL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (TUSCALOOSA FORD, LLC, 5801 MCFARLAND BLVD E, TUSCALOOSA, AL 35405, 205-304-0719) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11155947 — an unverified report by a vehicle owner.

Tamarac, FL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE DEALER (AUTONATION FORD MARGATE, 5401 W COPANS RD, MARGATE, FL 33063, 954-644-4976) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER HAD THE AIRBAGS REPLACED.

NHTSA complaint #11155688 — an unverified report by a vehicle owner.

Ellicott City, MD

AIR BAGS

TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED APPLE FORD AT (866) 841-9642 (LOCATED AT 8800 STANFORD BLVD, COLUMBIA, MD 21045) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11155748 — an unverified report by a vehicle owner.

at 99,000 miles Framingham, MA

AIR BAGS

TAKATA RECALL .IN MARCH 2017 I RECEIVED THE FIRST NOTICE. I TOOK THE CAR TO A DEALER WHO STATED HE DID NOT HAVE THE PARTS ND SUGGESTED TRYING A SOUTHERN DEALER. I DID SO IN MARCH 2018. THEY DID NOT HAVE THE PART. I RECEIVED A SECOND NOTICE IN MAY 2018 AND AGAIN WENT TO A DEALER - THEY HAD NO PARTS. RECENTLY I RECEIVED A POSTE CARD ABOUT A CLASS ACTION SUIT BUT STILL NO AIRBAG AND NO RESOLUTION. WHAT NOW?

NHTSA complaint #11154710 — an unverified report by a vehicle owner.

Westland, MI

AIR BAGS

TAKATA RECALL, SPOKE WITH NUMEROUS DEALERS AND NOBODY CAN GIVE A DATE FOR PARTS OR REPAIR. THERE IS NO REFERENCE OR ACCOUNTABILITY WHATSOEVER ON THIS RECALL.

NHTSA complaint #11153946 — an unverified report by a vehicle owner.

Puyallup., WA

AIR BAGS

TAKATA RECALL KORUM FORD PUYALLUP, WA WOULD NOT FIX THE AIRBAGS. KORUM CLAIMS NO NEW AIRBAGS AVAILABLE AND IT "DOESN'T MATTER" BECAUSE ONLY PASSENGER SIDE AIRBAG IS "BAD".

NHTSA complaint #11153014 — an unverified report by a vehicle owner.

Johnson Creek, WI

AIR BAGS

TAKATA RECALL I CANNOT FIND REPLACEMENTS FOR THE TAKATA AIRBAGS. I HAVE BEEN RECEIVING RECALLS AND HAVE CALLED THE LOCAL FORD DEALER ON SEVERAL OCCASIONS. THEY ALWAYS DENY HAVING PARTS AND REFUSE TO TAKE MY NAME ON A LIST WHEN THEY ARE AVAILABLE. I TRIED CALLING FORD CORPORATE AND THEY WERE NOT HELPFUL. WHAT AM I TO DO?

NHTSA complaint #11152886 — an unverified report by a vehicle owner.

Stockton, IL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOM PECK FORD OF HUNTLEY (13900 AUTOMALL DR, HUNTLEY, IL 60142, (847) 669-6060) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11152936 — an unverified report by a vehicle owner.

Other 2007 Ford Edge problems

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