2008 Ford Edge airbag problems

AIR BAGS

The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer; Madelia Ford (601 E Main St, Madelia, MN 56062) and was informed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11609007 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11601169 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

NHTSA complaint #11494115 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11486733 — an unverified report by a vehicle owner.

AIR BAGS

MANUFACTURER FAILED TO REMEDY A RECALL ISSUE ON DRIVERS AIRBAG. My 2008 Ford Edge no incident

NHTSA complaint #11477263 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11463279 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11455626 — an unverified report by a vehicle owner.

AIR BAGS

Takata recall. The contact owns a 2008 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the airbag warning light illuminated. The dealer and Sheehy Ford of Ashland (11450 Washington Hwy, Ashland, VA 23005) were made aware of the failure but informed the contact that parts were not yet available. The manufacturer was made aware of the failure but informed the contact that the vehicle was over the mileage coverage for the recall repair. The failure mileage was approximately 152,000.

NHTSA complaint #11449527 — an unverified report by a vehicle owner.

AIR BAGS

My complaint is not due to a specific incident but that this recall is not being answered to in a timely manner. The Ford Motor Company has now had 5 months to come up with a solution for this recall why tens of thousands of drivers are being put at risk because of their complacency. Additionally, this vehicle provides income for my family as up to the point of the recall, we're using it through the rental service "Turo" which has now restricted our vehicle and will not allow it to be rented. This has caused additional undue financial hardship on our family as we had a projected income for the summer that was ruined due to Ford's lack of care for producing a repair for this recall in a timely manner.

NHTSA complaint #11429797 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE RECEIVED MANY NOTICES TO SCHEDULE A RECALL FOR THE AIR BAGS, HAVE TALKED TO ONE PERSON 5 MONTHS AGO AND TRIED CALLING THE NUMBER BUT NO ANSWER. THE PROBLEM IS WE HAVE NO FORD DEALERSHIP IN KETCHIKAN ALASKA AND NO FERRY SERVICE AT THE MOMENT. THERE IS NO WAY I CAN GET MY VEHICLE ANYWHERE BUT NEED THIS TAKEN CARE OF, SI PLEASE RESPOND WITH SOME SUGGESTIONS.

NHTSA complaint #11330315 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE BEEN TRYING TO GET MY AIRBAG RECALL TAKEN CARE OF ON MY FORD EDGE FOR OVER A YEAR NOW, POSSIBLY TWO. I DO NOT UNDERSTAND WHY FORD HAS ONLY IDENTIFIED ONE DEALERSHIP IN NORTHERN NEVADA AS AUTHORIZED TO DO THIS WORK. IT HAS CREATED VERY LONG WAIT TIMES AND IN THE MEANTIME, THE SAFETY OF MY FAMILY IS AT RISK. FORD SHOULD BE HELD LIABLE FOR ALL PERSONAL INJURIES UNTIL THE ISSUE IS FIXED, ESPECIALLY IN SITUATIONS WHEN RECALL WORK IS BEING HINDERED BY FORD'S BUSINESS PRACTICES. I CONTINUE TO GET LETTERS FROM FORD TELLING ME THAT THEY ARE CONCERNED ABOUT MY SAFETY AND THAT I NEED TO GET MY AIRBAG SERVICED, HOWEVER, I AM NOT ABLE TO DO SO BECAUSE OF THE UNACCEPTABLE BACKLOG DUE TO THE LIMITED NUMBER OF FORD DEALERSHIPS THAT ARE AUTHORIZED TO DO THIS WORK IN OUR REGION. I BELIEVE THE TAKATA AIRBAG RECALL STARTED AROUND 2015 AND HERE WE ARE 5 YEARS LATER STILL STRUGGLING TO GET AIRBAGS REPLACED. I AM NEVER GOING TO BUY ANOTHER FORD AGAIN! OTHER MANUFACTURERS SEEM TO BE ABLE TO HELP THEIR CUSTOMERS IN A MUCH MORE EXPEDIENT MANNOR.

NHTSA complaint #11322995 — an unverified report by a vehicle owner.

AIR BAGS

NOTIFIED OF AIRBAG SAFETY RECALL NHTSA 19V-001, SAFETY RECALL NOTICE 19S01 YET, I HAVE ATTEMPTED MANY TIMES TO MAKE AN APPOINTMENT WITH PLANET LINCOLN/PLANET FORD IN HUMBLE AND WOODLANDS, TX. WHEN THEY DISCOVER I NEED A LOANER NO APPOINTMENT IS EVER MADE. THEY PROMISE TO CALL BACK WHEN A LOANER IS AVAILABLE AND NEVER DO. FORD AND LINCOLN SEND ME NOTIFICATION REGULARLY THAT THIS NEEDS TO ME TAKEN CARE OF. I HAVE RELATED THE SAME TO THEM. I SUPPOSE THEY THINK THEY WON'T BE HELD RESPONSIBLE IF SOMETHING HAPPENS TO MY AIRBAGS, BUT THEY WILL. I HAVE NAMES, DATES, AND CONVERSATIONS DOCUMENTED.

NHTSA complaint #11286972 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING 55 MPH OVER A POTHOLE, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. ADDITIONALLY, THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PERFORMANCE FORD LINCOLN BOUNTIFUL (1800 S MAIN ST, BOUNTIFUL, UT 84010, (888) 476-8961), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 167,000.

NHTSA complaint #11241126 — an unverified report by a vehicle owner.

AIR BAGS

I'VE REACHED OUT TO MY FORD DEALERS FOR OVER A YEAR IN REGARDS TO THE NOTICES I'VE RECIEVED IN THE THE MAIL. I KEEP GETTING THE RUN AROUND THAT DON'T HAVE THE THE PARTS IN STOCK. I CALLED LAST WEEK THEY SAID PARTS WOULD BE IN THIS WEEK. CALLED AGAIN & WAS HUNG UP ON. I AM BEYOND FRUSTRATED WITH THIS MATTER IN REGARDS TO MY SAFETY AS WELL AS MY PASSENGERS!

NHTSA complaint #11219781 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE RECEIVED THE RECALL NOTICE OF THE AIRBAGS, THE CLOSEST DEALER ACCORDING TO THE INTERNET IS BELLINGHAM WASHINGTON. I LIVE IN KETCHIKAN ALASKA AND WE HAVE NO FORD DEALERSHIP ON THIS ISLAND, SO WOULD LIKE TO KNOW HOW TO GET THIS REPAIRED CLOSER TO WHERE WE LIVE.

NHTSA complaint #11217710 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. HUNTINGTON FORD (333 W JERICHO TPK, HUNTINGTON, NY 11743) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11207862 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. J.C. LEWIS FORD (9505 ABERCORN ST, SAVANNAH, GA 31406) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11186566 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEGACY FORD (2906 ISLAND AVE, LA GRANDE, OR 97850, (541) 963-2161) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11183152 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT CALLED GURLEY LEEP FORD LINCOLN AT 574-291-6910 (LOCATED AT 320 E IRELAND RD, SOUTH BEND, IN 46614) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11181958 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2019. AFTER CONTACTING THE DEALER (MARSHAL MIZE FORD, 5348 HIGHWAY 153, HIXON, TN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11176310 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA AIRBAG INFLATOR! RECEIVED A LONG OVERDUE LETTER FROM THE FORD MOTOR COMPANY TO TAKE MY VEHICLE IN TO A FORD DEALER AND HAVE THE INFLATOR FIXED AND MADE AN APPOINTMENT AND TOOK IT IN! WAS TOLD IT WOULD TAKE ABOUT 2 HOURS! A FEW HOURS LATER MY VEHICLE HADN"T BEEN MOVED AND THEY SAID THEY HAD MORE IMPORTANT JOBS TO DO AND WERE NOT SURE IF THEY WOULD GET TO IT! I HAD MY SON TAKE IT IN AND HE WAS VERY UPSET AND LEFT! THEY HAVE BEEN VERY RUDE AT THIS DEALERSHIP BEFORE! SO IT SEEMS THAT SINCE THIS WAS A FREEBIE IT WASN'T IMPORTANT TO THEM TO FIX THIS PROBLEM!

NHTSA complaint #11172366 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL - IT HAS BEEN NEARLY 3 YEARS AND MY LOCAL DEALERSHIP STILL DOES NOT HAVE PARTS AVAILABLE TO FIX THE ISSUE. HOW LONG IS A REASONABLE AMOUNT OF TIME TO FIX A RECALL ISSUE?

NHTSA complaint #11172221 — an unverified report by a vehicle owner.

AIR BAGS

"TAKATA RECALL" TAKATA RECALL 16V-384 HELLO. I RECEIVED A RECALL NOTICE IN JULY 2016 REGARDING AIR BAG REPLACEMENT ON MY 2008 FORD EDGE. IT SAID PARTS WERE NOT AVAILABLE, AND I WOULD BE NOTIFIED AGAIN WHEN IT WAS AVAILABLE. IN OCTOBER OF 2016 I RECEIVED MILITARY ORDERS TO MOVE FROM CALIFORNIA TO BELGIUM, AND BROUGHT MY CAR WITH ME. I RECEIVED ANOTHER NOTICE IN NOV 2018 THAT THE PART WAS NOW AVAILABLE. I HAVE SINCE CONTACTED FORD SEVERAL TIMES VIA THE CUSTOMER SERVICE NUMBER PROVIDED ON THE RECALL FORM. THE REPRESENTATIVES HAVE REPEATEDLY GIVEN ME MISINFORMATION. DURING MY LAST CALL WITH CUSTOMER SERVICE JUST YESTERDAY, IT WAS CONFIRMED BY THE REPRESENTATIVE, THAT DUE TO MY CURRENT RESIDENCE IN BELGIUM, REPLACING THE AIRBAG WAS JUST NOT AN OPTION. SHE SAID THE FORD RECALL COMPUTER DOES NOT CONNECT WITH BELGIUM. WHEN I CONTACTED A BELGIUM FORD DEALER, THEY HAD NO IDEA WHAT I WAS TALKING ABOUT, NO VISIBILITY TO THE RECALL. THE DEALER HERE ALSO TOLD ME THEY HAVE HAD TO TURN AWAY NUMEROUS OTHERS IN MY SAME SITUATION. I DON'T KNOW WHAT ELSE TO DO NOW. WE HAVE A FAMILY OF FOUR, AND I AM WORRIED ABOUT THEIR SAFETY. I WILL NOT BE BACK IN THE U.S. FOR AT LEAST 3 YEARS, MAYBE LONGER. HELP!? THANK YOU. W.S.

NHTSA complaint #11172222 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. TEAM FORD (5445 DREXEL RD, LAS VEGAS, NV 89130) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11172150 — an unverified report by a vehicle owner.