10 of the
970 complaints about the 2018 Ford Edge are about the
wheels — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
48,000 miles.
The contact's wife owns a 2018 Ford Edge. While the contact’s wife was pulling into the driveway, the contact heard an abnormal hissing sound coming from the rear passenger’s side tire. The contact used a set of pliers to remove a stone from the tire, causing the tire to deflate. The contact attempted to replace the tire and discovered that the lug nuts were swollen, preventing the lug nuts from being removed. The contact called his son and was able to use other tools to remove the lug nuts. The spare tire was placed on the vehicle, and the vehicle was taken to an independent mechanic who acknowledged the lug nut failure and referred the contact to the dealer for assistance. The lug nuts on the other wheels were also swollen. The dealer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 49,000.
NHTSA complaint #11623712 — an unverified report by a vehicle owner.
New Port Richey, FL
WHEELS
Lug nuts swelled
NHTSA complaint #11596190 — an unverified report by a vehicle owner.
at 79,500 milesGray, TN
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2018 Ford Edge. The contact stated that upon taking the vehicle to the dealer for regular tire maintenance, he was informed that the lug nuts were defective. The contact stated that it was suggested that the lug nuts be cut off and replaced. The vehicle was repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 79,500.
NHTSA complaint #11576661 — an unverified report by a vehicle owner.
Mesquite, TX
WHEELS:LUGS/NUTS/BOLTS/STUDS
2024- 2/1 issue with lug nuts. Purchased 4 new tires July 2023 at Walmart... The only time all 4 tires had been removed for new tires. Now 2/1 the lug nuts are swollen and no good. Walmart or Ford Problem?? Now it is my problem to replace. 1 year into the car the transmission was relaced, 2 years in the motor. 5 Star I do not think so.
NHTSA complaint #11569509 — an unverified report by a vehicle owner.
at 40,000 milesLakewood, CA
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was at the dealer for routine maintenance, he was informed that the lug nuts were swollen. The dealer replaced the set of lug nuts. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 40,000.
NHTSA complaint #11564171 — an unverified report by a vehicle owner.
New Hope, MN
WHEELS
The lug nuts are bulging and won't come off which as needed then the wheel can't as well. Just had new tires put on which the shop had to destroy one to get the wheel off. If a flat tire occurred I would not be able to take off a wheel and change it. I have heard this is a problem on the design for many Ford vehicles.
NHTSA complaint #11557701 — an unverified report by a vehicle owner.
New Hope, MN
WHEELS:LUGS/NUTS/BOLTS/STUDS
The lug nuts are bulging and won't come off which as needed then the wheel can't as well. Just had new tires put on which the shop had to destroy one to get the wheel off. If a flat tire occurred I would not be able to take off a wheel and change it. I have heard this is a problem on the design for many Ford vehicles.
NHTSA complaint #11557701 — an unverified report by a vehicle owner.
Willingboro, NJ
WHEELS
I'm [XXX] and I brought my Ford Edge to Lucas ford on Columbus Road in Burlington, NJ 08016 for Lube and a Tire Rotation. After an hour they said the Ford Edges wheel lugs were swollen and could not be removed under normal conditions. They wanted $300.00 to replace nuts, and with the same ones from FORD. I thought this was a scam and did not have the car dealer replace them. I researched the problem and found it was true and that FORD could care less about it. I tried to remove one nut at home and spent two hours on it and could not remove it. FORD should replace all there defective parts now. As i said I'm [XXX] and if i have a tire blow out on the road, how do remove iot and install the spare? How about a recall on the wheel lug nuts!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11548630 — an unverified report by a vehicle owner.
at 48,000 milesNew York, NY
WHEELS:LUGS/NUTS/BOLTS/STUDS
The contact owns a 2018 Ford Edge. The contact stated that the front passenger’s side tire experienced a blowout. While attempting to use the lug tool provided with the vehicle, the lug tool failed to fit the lug nuts. The contact called a tow company to assist with replacing the tire with the spare tire. The contact took the vehicle to the local dealer and was informed that the lug nuts were swollen. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 48,000.
NHTSA complaint #11424466 — an unverified report by a vehicle owner.
at 21,000 milesNashville, TNCrash
WHEELS
WHILE DRIVING UNDER NORMAL CONDITIONS AT 30 MPH THE BALL JOINT SEPARATED FROM THE WHEEL CAUSING THE WHEEL TO TURN FREELY. THE VEHICLE VIOLENTLY TURNED TO THE RIGHT UNTIL IT STOPPED.
NHTSA complaint #11217993 — an unverified report by a vehicle owner.