2018 Ford Edge other reported problems

UNKNOWN OR OTHER

*Initial engine startup rough idling and also after filling gas tank up, periodic stalling, Check Engine light come on, P302 Code misfire of cylinder #2, Disappearing coolant with no observable leaks, white smoke upon startups. I am bringing the car in tomorrow to Ford for an engine inspection/analysis. *The engine stalled on the Hwy. The vehicle will be inspected tomorrow to confirm long block flawed design. *rough idling and check engine light has progressively become more frequent over a prior of the last 2 years. Reported to service advisor on multiple occasions without resolution.

NHTSA complaint #11749391 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I have a 2018 Ford Edge where the liftgate will not open at all from any method—key fob, interior button, or the hatch button. This appears to be a mechanical or electrical failure, and I’m concerned it may be a defect and a potential safety issue since the trunk cannot be accessed. It has had many Safety recalls reguarding a lot of issues, the rear view camera is in the same area, so they fixed my camera but they wouldn't fix the trunk not opening, I feel this is major safety issue, should I get pinned in my car while in an accident, on day in where I live in [XXX] and it's 110 outside with my mom or my kids, it could cause us to lose our lives. It's clear they know it's a problem, it a known issue but they are doing nothing to fix, because I purchased the car used and the warrenty for them was over in 05/08/2026. This dangerous, and not something I as the buyer/drive caused. I wasn't in accident, I wasn't in flood, I did not cause this damage and they should fix. Espcially knowing they already have problems with this area on the car. However, they want me to go get the car checked for transmission issues cause there a recall on that on my car, Customer Satification Number 22N12. I am asking for Help. There are no lights on, no messages from the car it just stops randomly working. This has been going for about 4 months. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11744304 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2018 Ford Edge 2.0L EcoBoost. Vehicle CEL came on, took it to the dealership for diagnostic and report indicated a known TSB 22-2229 to apply to my vehicle's condition. Trouble code P0302. White exhaust smoke, misfire at start up, low coolant levels, runs rough. Dealer performed a borescope inspection and found the engine long block has internal fluid leak. My safety, my kids, and others on the road were put as risk because at any given moment, the car could have overheated, stalled and caused an accident. The engine is available for inspection upon request. Prior to the CEL, the car began shaking and blowing white exhaust smoke. Now I'm left with no car as a single mom trying to make ends meet. Ford won't help to pay $13K for a new engine with a known manufacturing defect.

NHTSA complaint #11740838 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Ford has recalled over 2.9 million vehicles, including 2015–2018 Ford Edge models, due to a faulty transmission shifter cable bushing that can degrade and detach. This defect may prevent the vehicle from shifting into the intended gear (specifically Park), creating a risk of unexpected rollaway and injury. I ALMOST HAD A BAD CAR ACCIDENT MY. CAR WAS IN PARK AND STARTED ROLLING BACKWARDS MAKING THIS LOUD SCREECHING NOISE THIS WAS AFTER THE RECALL WAS ALLEGEDLY REPAIRED AND NOW THEY WONT FIX THE ISSUE AND ITS AFFECTED THE TRANSMISSION... THERE WERE NO WARNING MESSAGES AT ALL.. FORD IS TELLING ME I HAVE TO PAY 7,200 DOLLARS FOR A REPAIR THEY DIDN'T FIX PROPERLY NOW I CANT EVEN DRIVE MY CAR ITS STILL IN THEIR POSSESSION

NHTSA complaint #11714724 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The back-up camera failed in August of 2024. The camera displayed a blank or distorted image (it changed as put in reverse) on the center display screen when the vehicle was put in reverse AND on occasion displayed a message on the center display screen that the rear-view camera is unavailable. The vehicle is available for inspection. THE REAR-VIEW CAMERA FAILURE REDUCED OR DISTORTED THE DRIVERS VIEW OF WHAT IS BEHIND THE VEHICLE, INCREASING THE RISK OF A CRASH. This specific failure is under a current/new recall: Sep 08,2025 Manufacturer Recall Number 25S89 NHTSA Recall Number 25V572. Yes, this vehicle was inspected AND repaired by Greenway Ford, 9001 E. Colonial Drive, Orlando, FL 32817 for which I paid them $1,260.02 on 8/28/2024. I do not recall any different warnings, messages or other symptoms other than those already described here within.

NHTSA complaint #11685976 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2018 ford edge with 2.0 ecoboost engine over heating leaking coolant into cylinders caused engine failure. Lucky this did not catch fire. Ford knows the issue and will not put out a recall. Very dangerous and disgusting business practice.

NHTSA complaint #11683338 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Panaramic sunroof cracked on inside portion of the vehicle, concerned it might shatter. There is also a crack on the outside portion. It Is over $1000 to replace. Alot of customers have complained about this issue and adding this one to it

NHTSA complaint #11674705 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear lift gate will not open and it operates some time and cannot be open at all and no warning lights come on

NHTSA complaint #11670005 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I brought in my vehicle for regular service (I.e., oil change) on June 2nd and all was well though i did get my rear brakes done. By June 19th, my check engine light came in and when I brought in my vehicle later that same morning, I was informed coolant had leaked into the engine, now requiring an entire engine replacement which I was told would cost 8500. I have since learned this is a fairly common issue is this model ford edge with eco boost engines and am appalled ford has not issued a recall for this defect.

NHTSA complaint #11669843 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Recall Rattling, car won't start

NHTSA complaint #11667727 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine light came on. Dealership says that I need a whole new transmission. Car is not slipping and seems to be driving fine. The car has less that 94,000 miles.

NHTSA complaint #11614983 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I first noticed the sound of water running in the dash each time I started the car. At that time I don’t recall an engine light on. It would sound like bubbles and water running for 10 seconds or so and then it would go away. That lasted a while before I was driving home from work and on two consecutive mornings my car lost acceleration power. This is dangerous in that I have to cross traffic on a busy road and had I tried to go quickly between cars I definitely couldn’t have moved to get out of the way. Each time this happened I pulled over and restarted the car and was able to get home. While waiting for my appointment with ford my car overheated and I got an engine overheat prompt. This was in the middle of summer and I had my two kids in the car. I drove to an auto zone and my dad met me to help add more coolant. At first glance it looked low, but once he opened the cap it bubbled up to appropriate levels. So overall we didn’t add too much coolant. I took it into ford and they told me I had an engine coolant leak into the main block and I had to replace my entire engine out of pocket. My car was at ford for 30 days waiting for replacement and the installation.

NHTSA complaint #11612127 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I had my 2018 Ford Edge in Gerald Jones Ford Lincoln dealership services department at Augusta, GA on [XXX] (soonest appointment schedule available) due to check engine light turning on that I detected on [XXX] According to their diagnosis, my vehicle is now in need of total engine rebuild/replace. On [XXX], 12 days prior to the check engine light turning on, my vehicle was at the dealership for its regular maintenance (oil change, tire pressure, top off fluid, etc.) that also included a multi-point inspection. There were no engine issues detected on the vehicle 12 days prior. All of a sudden, 12 days later, the vehicle's engine light turned on and now in need of serious repair. This vehicle has less than 40k mileage. I did some research and based on submitted complaints online from other vehicle owners, I became aware that there are known issues to the engine design causing misfires and coolant leaking into the combustion chamber/engine that is specific to my vehicle's make and model. Ford has not issued a recall but many have reported similar if not exact problems I am experiencing. I reached out to the dealership's General Manager on [XXX] regarding my concerns. I also called his number on [XXX] and left a voicemail message. It has been 3 business days and I have not received any email response or callback from the General Manager. At the moment, I have the vehicle in my possession while I am trying to deal with the current situation. fINFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11585362 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2024- 2/1 issue with lug nuts. Purchased 4 new tires July 2023 at Walmart... The only time all 4 tires had been removed for new tires. Now 2/1 the lug nuts are swollen and no good. Walmart or Ford Problem?? Now it is my problem to replace. 1 year into the car the transmission was relaced, 2 years in the motor. 5 Star I do not think so.

NHTSA complaint #11569509 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2018 FORD EDGE. CONSUMER WRITES IN REGARD TO NHTSA SAFETY RECALL 22V-413. THE CONSUMER STATED THE REPAIRS WERE MADE ON 12/19/2022.

NHTSA complaint #11500766 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My 2018 Ford edge coolant was leaking into my engine causing my oil to turn carmal color.My car only has 81000 miles on it. I had just turned my car on and white smoke came out of the exhaust pipes and then my car light came on that the car was overheated.

NHTSA complaint #11492148 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The contact owns a 2018 Ford Edge. The contact stated that after a cold start, the coolant temperature too high warning message appeared on the instrument panel while the vehicle was idle. The contact restarted the vehicle but the service message returned. Due to the failure, the vehicle was towed to the dealer where the mechanic discovered that coolant had leaked into the cylinder head, causing the engine block to crack, resulting in engine failure. The manufacturer was also notified of the failure and informed him that there were no recalls on the vehicle for the failure. The vehicle was not repaired. The failure mileage was 64,000.

NHTSA complaint #11487722 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I received a recall letter in the mail July of 2022, I called several Ford dealerships and they informed me that they had not received the parts for this recall as of yet and I would just have to wait to receive the second letter in the mail. I have waited and waited and waited. This past weekend September 10, 2022, I was driving with my oldest and youngest children in the car when my vehicle went from drive to reverse. I was able to get the vehicle back in drive and continue to drive to our friends house. As i placed the car in park it registered in reverse I could not let go of the brake or I would start moving in reverse this scared me because my vehicle was not registering in park even though it was in park. My vehicle was turned off and still continued to register in reverse then drive then sport mode then in reverse again. I was able to get the vehicle in neutral after some time, but this frightened myself and my children. I called the Ford dealerships and Ford corporate for assistance in the matter and none were helpful as the parts will not be released until December of 2022. I am a single parent, who relies on my vehicle not only to transport myself and my children, but to transport us safely there. I have just gone into remission from having cancer and rely on my vehicle to go to important appointments and all the stress of this has a very real possibility of causing the cancer to come back. Ford has failed me in both categories.

NHTSA complaint #11484917 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The power liftgate has stopped functioning. After changing the alternator because of a voltage regulator error code and replacing the batteries, the power liftgate continues to not work. If the battery is disconnected, when reconnected the power liftgate will work only once. When trying to engage the feature, the liftgate will attempt to unlatch and lift however, the hatch does not open. Fuses have also been changed. the power liftgate feature has to be disabled in order to properly use the hatch. No one has been able to find a correction for this issue with not only the Edge's but its sister model by Lincoln. Many complaints of the liftgate opening and closing on its own. The liftgate not operating properly removes an access point of not only convenience but more importantly safety. If there were an accident, the liftgate not opening properly would not allow for passengers to remove themselves from the vehicle if that were the only exit point in a crash. Outside of the listed inspected components, the only other option is to have the entire electrical system inspected. At the price point this vehicle is offered on the market, many owners would not have the means to pay the dealership or a private repair shop to take apart their entire vehicle.

NHTSA complaint #11467652 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Floor board got flooded with water! The back seam that is in the roof is faulty. The seam is above opening when lift gate is up ( not the seal around the gate). Front, midde and compartment with the spare was drenched. Water ran down the pillars ( nose was angled up). Ford refused to give any assistance. My concern is all the electrical components can be dangerous and the possibility of mold on the inside. Our 3/36 warranty has expired 4,000 miles ago and out on the time by around 6 mos. We have owned the ford less than a year and it has a clean history report. This is a part that should seal the roof. We have never touched it and until pointed out, wasn't aware of it. Other owners should be aware of this. What other damages can not be seen?

NHTSA complaint #11456366 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Check engine light on and kept loosing coolant. Code read as misfire in cylinder 2. Changed spark plugs and light still on. On the way to the dealership to to get it looked at, the engine blew. Bought the SUV in April of 2020. Now I am stuck with a vehicle with 20,000 left to pay on and no money to replace the engine. The SUV only has 63,000 miles on it.

NHTSA complaint #11456234 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My wife was driving home from work when she said she heard what sounded like a gun shot! She was very very alarmed by it!! When she got home found that the panoramic sunroof exploded! I will take it to the dealer tomorrow!

NHTSA complaint #11448295 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving on the freeway in California, the drivers side visor came lose and hit me in the face and blocked my vision and almost caused an accident at 70 mph. The visor remained attached by the visor light wire. this happened on 10/4/21.

NHTSA complaint #11439042 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The turn signal randomly loses its tick-tock sound even when the turn signal is active. It happened since I own this brand new car.

NHTSA complaint #11437557 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I HAVE A CRACKED GLASS IN MY PANORAMIC ROOF ON MY 2018 FORD EDGE SPORT. LOCAL FORD DEALER WAS NO HELP IN GETTING FIXED AND MY EXTENDED WARRANTY WILL NOT FIX GLASS. INSURANCE COMPANY IS INVOLVED BUT THERE ARE NO SHOPS WANTING TO FIX GLASS CRACKING. THIS IS A KNOWN DEFECT ALONG WITH THE EXPLODING GLASS SUNROOFS ON CERTAIN YEARS OF EDGES. SOMETHING NEEDS TO BE DONE. MY CAR WAS SITTING WITH NOTHING THAT COULD HAVE HIT IT. HAPPENED WITH TEMPERATURES CHANGING.

NHTSA complaint #11412921 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

MY 2018 FORD EDGE KEEPS FILLING UP WITH EXHAUST IN THE CABIN. IT HAS DONE THIS ON MANY OCASION'S IT WILL DO THIS WETHER I AM STATIONARY OR DRIVING . IT'S GETTING WORSE.. I DO A LOT OF HIGHWAY DRIVING LONG DISTANCES AND I SLEEP IN MY CAR ALOT. THE EXHAUST SMELL HAPPENS NOMATTER IF I AM ON THE HIFHWAY OR RESIDENTIAL STREET. IT HAPPENS ALMOST EVERY FEW DAYS NOW. I DID HAVE IT CHECKED OUT AT RANDON FORD IN FLORIDA . THEY ADVISED ME THAT THEY COULDN,T FIND A LEAK. THE VERY NEXT DAY I DROVE FROM FLORIDA TO MINNESOTA, THE EXHAUST WAS IN THE CAR SEVERAL TIMES ON THE TRIP

NHTSA complaint #11394740 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE FORD SYNC SYSTEM STOPPED WORKING I CAN NOT CHARGE MY PHONE THE RADIO DOESN'T PLAY NOR DOES THE BACK UP CAMERA WORK ON THE VEHICLE

NHTSA complaint #11382902 — an unverified report by a vehicle owner.