Owners have filed 989 complaints
about the 2018 Ford Edge with NHTSA between 2018 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 11 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 49
Against the median year of the Ford Edge. 50 means typical for this
model; 100 means roughly double.
Severity — 30
5.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 29
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1330.2%
Sun/Moon Roof Assembly
1023.3%
Lugs/Nuts/Bolts/Studs
614.0%
Automatic Transmission
49.3%
Adaptive Cruise Control
37.0%
Door
37.0%
Warning
24.7%
Hoses, Lines/Piping, AND Fittings
24.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
71.7%
1,000 – 9,999 miles
276.4%
10,000 – 24,999 miles
215.0%
25,000 – 49,999 miles
5513.0%
50,000 – 74,999 miles
14033.2%
75,000 – 99,999 miles
9823.2%
100,000 – 149,999 miles
6916.4%
150,000+ miles
51.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2018 Ford Edge SUV AWD
15.5% risk
2018 Ford Edge SUV FWD
15.4% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2018peak 37Sep 2026
Recalls on the 2018 Ford Edge
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
25V572000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
25V544000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.
Risk: A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.
22V413000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
20V469000
SERVICE BRAKES
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Risk: A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.
18V612000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge and Lincoln MKX vehicles. These vehicles may have door striker bolts that are shorter than intended. Vehicles with shorter door striker bolts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components" potentially resulting in the doors opening in the event of a crash.
Risk: If the doors open in the event of a crash, there is an increased risk of injury.
18V548000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.
Risk: An electrical arc can increase the risk of a fire.
18V390000
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Risk: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2025449122,125 units in Canada
Visual System
Issue: On certain vehicles, there could be a problem with the connections inside the rearview camera. As a result, the rearview camera image may not display correctly or at all when the transmission is shifted into reverse. Note: For certain models, this recall also affects incomplete vehicles. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.
Recall 202543552,547 units in Canada
Brakes
Issue: On certain vehicles, the rear brake hoses could fail and cause a progressive brake fluid leak. If this happens, there could be reduced braking. Note: This problem could cause a change in brake pedal feel and travel. Safety Risk: Reduced braking can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and replace or reroute the rear brake hoses, as necessary.
Recall 2022311362,062 units in Canada
Powertrain
Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.
Recall 202037362,876 units in Canada
Brakes
Issue: On certain vehicles, the front brake hoses could fail, causing a progressive brake fluid leak. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced brake performance. Note: A brake fluid leak would cause the brake warning light to turn on. Safety Risk: Reduced brake performance could cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front brake hoses.
Recall 201849451 units in Canada
Structure
Certain vehicles may not conform to Canada Motor Vehicle Safety Standard (CMVSS) 206 - Door Lock and Door Retention Components. The bolts attaching the door striker to the vehicle body may be too short. This could result in the door opening in a crash, increasing the risk of injury. Correction: Dealers will replace all door striker bolts.
Recall 20184447 units in Canada
Electrical
On certain vehicles, the power supply cable may not be properly tightened to the starter motor and/or alternator. A poor connection of the power supply cable could result in electrical arcing and potentially increase the risk of fire causing injury and/or damage to property. Correction: Dealers will inspect the alternator and starter motor power supply cable nuts and studs for cross threading or damage, and verify the nuts are tightened to specification.
Recall 20183322 units in Canada
Powertrain
On certain vehicles equipped with the 2.0l engine coupled to a 6 speed automatic transmission, the torque converter could separate from the engine flex plate due to inadequate welds on the attachment studs. If this occurs, this would result in a sudden loss of motive power, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the torque converter. Note: This is an expansion of recall 2017-332.
Reports where the owner recorded a crash, a fire, an injury or a death.
Hubert, NCCrash2 injured
SEATS
- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)
NHTSA complaint #11757191 — an unverified report by a vehicle owner.
Hubert, NCCrash2 injured
SEAT BELTS
- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)
NHTSA complaint #11757191 — an unverified report by a vehicle owner.
at 71,800 milesSchaumburg, ILCrash1 injured
AIR BAGS
The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The driver's side air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact sustained neck and back pain, but received no medical treatment. A Police report was filed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,800.
NHTSA complaint #11694761 — an unverified report by a vehicle owner.
at 8,200 milesGarland, TXCrash2 injured
POWER TRAIN
The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. A police report was not filed. The vehicle was towed to the collision center, which provided an estimate of the damage. The vehicle was totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the insurance company for the brake diagnostic testing. The failure mileage was 8,200.
NHTSA complaint #11673353 — an unverified report by a vehicle owner.
at 8,200 milesGarland, TXCrash2 injured
AIR BAGS
The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. A police report was not filed. The vehicle was towed to the collision center, which provided an estimate of the damage. The vehicle was totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the insurance company for the brake diagnostic testing. The failure mileage was 8,200.
NHTSA complaint #11673353 — an unverified report by a vehicle owner.
at 8,200 milesGarland, TXCrash2 injured
SERVICE BRAKES, HYDRAULIC
The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. A police report was not filed. The vehicle was towed to the collision center, which provided an estimate of the damage. The vehicle was totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the insurance company for the brake diagnostic testing. The failure mileage was 8,200.
NHTSA complaint #11673353 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Stigler, OK
ENGINE
Engine light came on, shuttering, white smoke. Had spark plugs replaced-didn’t help. Googled to see what might be wrong and found the coolant leak issue. Took it to a private garage to have a coolant pressure test, it failed, did a bore scope and showed significant damage to #2 cylinder. Took it to a Ford dealership to file for a goodwill assist and was turned down because “the car is too old and too many miles”. I am a veteran, on a fixed income, and cannot afford to pay for a new motor. I bought this car for myself on my 78th birthday, trading in my 2006 F-150, with almost 200,000 miles, for my dream car. Now I’ve spent $11,500 and have nothing.
NHTSA complaint #11763950 — an unverified report by a vehicle owner.
Spanish Fork, UT
ENGINE
Ford admits "known manufacturing defect" on Eco-Boost 2.0 engine. Coolant intrusion into engine. Coolant getting into combustion chamber, at only 28K miles on my own Ford Edge. Complaints all over the internet & "[XXX]" about this. Known to cause engine fires. Requires EXPENSIVE "long block assembly replacement". Page after page of complaints about this on your own NTSB website. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11763813 — an unverified report by a vehicle owner.
Chicago, IL
POWER TRAIN
The car is 8 years old, well maintained and has mileage of @ 57,000 miles. The "engine check" lighted up in July 2026. Initial check simply required a replacement of spark plug and ignition coil. It was done immediately. However, the engine check light that initially disappeared returned 2 weeks after. When brought to a Ford Dealer, the diagnostic is TSB22-2229 (coolant intrusion in the engine). I was quoted to replace then engine by Ford at the cost of $13,000 or trade it in for $2,500!!! I read many reports of engine stall/overheating due to this problem, and it has become a major safety issue specially that this issue is proven to be a legally established engine design flaw. I do not recall that Ford, over the years, properly inform users of this coolant intrusion into the engine. As I saw safety incidents report regarding this, I made the decision to report this given that I belong to the apparent @500,000 Ford vehicles affected by this. The engine check was on and off and I could have been into a major accident, not knowing the engine can possibly stall while on a high speed. Seeking your help and attention as I believe this is a Safety Recall that Ford should have done years ago. Ford Edge continues to be traded in the secondary market. Kindly think those who may purchase this vehicle without knowing the engine has safety issues with coolant intrusion.
NHTSA complaint #11763455 — an unverified report by a vehicle owner.
at 71,224 milesSt Clair, MI
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the vehicle made an abnormal knocking sound with smoke coming from the tailpipe. The check engine warning light and overheating warning light were illuminated, and the contact became aware of an abnormal odor during the failure. The vehicle was taken to a dealer, where it was diagnosed that the head gasket had failed, causing coolant intrusion into the engine cylinders and engine failure. The vehicle was repaired. The contact associated the failure with NHTSA Action Number: DP26008 (Engine and Engine Cooling). The manufacturer, Ford Motor Company, was notified of the failure by phone and provided partial assistance for the repair. The failure mileage was approximately 71,224.
NHTSA complaint #11763295 — an unverified report by a vehicle owner.
at 120,000 milesShawnee, KS
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Edge. The contact stated that while driving 60 MPH, the coolant temperature warning light illuminated. The contact stated that immediately after the failure, the vehicle failed to accelerate and sputtered abnormally. The vehicle was restarted and taken to a service center to be diagnosed. The contact was informed that coolant was leaking into the engine block, causing engine failure. The contact was informed that the engine needed to be replaced. The failure mileage was approximately 120,000.
NHTSA complaint #11763388 — an unverified report by a vehicle owner.
Guaynabo, PR
ENGINE
Coolant intrusion on cylinder 1.
NHTSA complaint #11763271 — an unverified report by a vehicle owner.
at 71,224 milesSt Clair, MI
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the vehicle made an abnormal knocking sound with smoke coming from the tailpipe. The check engine warning light and overheating warning light were illuminated, and the contact became aware of an abnormal odor during the failure. The vehicle was taken to a dealer, where it was diagnosed that the head gasket had failed, causing coolant intrusion into the engine cylinders and engine failure. The vehicle was repaired. The contact associated the failure with NHTSA Action Number: DP26008 (Engine and Engine Cooling). The manufacturer, Ford Motor Company, was notified of the failure by phone and provided partial assistance for the repair. The failure mileage was approximately 71,224.
NHTSA complaint #11763295 — an unverified report by a vehicle owner.
Columbus, NE
POWER TRAIN
I have the 2.0 Ecoboost that is the subject of internal coolant leak with a potential diagnosis that matches the TRB on this issue. The car has 50K miles and is a 2018 Edge. If this is the issue it should be fixed by Ford without the need for me as an owner to foot the bill for their poor design especially since it was know for a couple years prior by Ford before I purchased this vehicle new. NHTSA should certainly force a recall. At this point it was noted by the dealer during servicing that we were low on coolant.
NHTSA complaint #11763080 — an unverified report by a vehicle owner.
Gadsden, AL
ENGINE
Coolant reservoir is disappearing and I have a check engine light on with a misfire code
NHTSA complaint #11763166 — an unverified report by a vehicle owner.
Columbus, NE
POWER TRAIN
When started vehicle shook violently. Check engine light came on and we took the vehicle to two different mechanics. Both stated engine failure do to coolant intrusion. Needed to replace long block and quoted at least $7000 in repairs. This has been a known issue with these motors yet no recall has been issued. We also contacted our local Ford dealer and they also said we needed a new motor. We reached out to Ford for assistance in covering the cost and were told there was nothing they could do for us. This is our childs school car and I do not feel safe with her driving even to and from school. We have been the owners for 2 years. 2018 Ford Edge Titanium 2.0 Ecoboost engine. 120k miles.
NHTSA complaint #11762824 — an unverified report by a vehicle owner.
Oxford, AL
ENGINE
I had my engine replaced due to coolant intrusion on my 2018 ford edge in 2023 at Serra Ford in Sylacauga, Alabama.
NHTSA complaint #11762927 — an unverified report by a vehicle owner.
Franklin, NC
SERVICE BRAKES
Rear drivers side brake line ruptured, leaving the vehicle unsafe to drive. The ruptured happened at a bend in the hard brake line at the top of the gas tank.
NHTSA complaint #11761512 — an unverified report by a vehicle owner.
Allen, TX
ENGINE
On the dash board, it displayed a severe warning regarding "engine over temprature" that caused due to the engine coolant intrusion in to the cylinder 2 and caused it to misfire and the engine light to be displayed. After time and money consuming rigorous effort, each and individual parts of the engine checked based on the codes displayed. And, I realized that the engine itself was actually causing the such internal critical issue. Finally, I brought it to the Ford dealership and they told me that the engine has design defect that actually causes the coolant intrusion into the cylinder that shouldn't happen in the first place. And I was told the engine must be replaced. Detailed analysis of the issue discloses that Ford models between 2015-2018 have the same critical issues. However, Ford Motor Company never issues a recall safety issue for such potential engine issue that affected millions of Americans who have these models. I can't afford to pay $10k to replace a long block engine according to the dealer final solution to fix the internal engine problem. The car is disabled and parked out side for almost close to two years now. I am seeking justice. Help.me please!
NHTSA complaint #11761437 — an unverified report by a vehicle owner.
Greenville, FL
ENGINE
Engine developed a bad skip, dealer service originally said it was a faulty spark plug or coil on cylinder 2so they replaced those for a cost of $414 on 6/4/26. This did not fix the problem. The second diagnosis identified the engine defect that was causing the skip. They recommended an engine replacement and contacted Ford to request assistance since it's a know manufacturing defect. This request was declined. Campbell Auto Repair replaced the engine on 8/19/2026 at a cost of $6,601.68. We feel that Ford should bear the cost of these repairs.
NHTSA complaint #11760575 — an unverified report by a vehicle owner.
Linden, MI
SERVICE BRAKES
I am filing a formal complaint for a Safety issue regarding Brakes. When turning, the "Brake Fluid Low" light would flash on for 2 seconds. It did not stay on. Brake pedal seemed normal. When inspected, there was no fluid in the Master Cylinder. No leak was detected. Fluid was in the Brake Booster. They indicated both would need to be replaced. There are 28,000 miles on the 2018 Ford Edge. My Safety and passengers was put at risk because there was no fluid and brakes could fail at any time. The Low fluid light did not stay on. This problem was confirmed at an independent service center. I am taking the vehicle to the Ford Dealer Service Department on 8.26.26 Only when turning a corner did a light come on Low Brake Fluid for 2 seconds. It is not on otherwise. I have had the oil changed and vehicle inspected and used Ford Service at the dealer "The Works" package where supposedly the brakes fluid and breaks were inspected at appropriate intervals and this was last done on 3.11.26 and it was rated as "good" by the Dealership. Based on the fact the Master Cylinder should be good for around 90,000 miles it seems defective and a safety issue. We have 28,000 miles, garage kept, well maintained vehicle Ford has issued massive safety recalls for exactly this issue on 2015–2018 Ford Edge vehicles (specifically Recall 20V-332 / Ford Campaign 20S31) However our vehicle does not fall within the date range. Our vehicle was made of 3/2018. I have called Lasco Ford Dealership and Ford Customer Service. This is our only vehicle and now we cannot drive it.
NHTSA complaint #11759496 — an unverified report by a vehicle owner.
Haymarket, VA
ENGINE
Yes, cracked cylinder wall. Coolant into engine. Known problem -The 2018 Ford Edge with the 2.0L EcoBoost engine is known for a critical design defect where coolant leaks into the cylinders due to a cracked cylinder wall or head gasket failure. This typically requires a full short-block or long-block engine replacement,
NHTSA complaint #11759091 — an unverified report by a vehicle owner.
at 67,000 milesShepherdsville, KY
ENGINE AND ENGINE COOLING
The contact owns a 2018 Ford Edge. The contact stated that while attempting to start the vehicle, the “Service Engine” warning light illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed and determined that there was coolant leaking into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 67,000.
NHTSA complaint #11758577 — an unverified report by a vehicle owner.
at 110,000 milesMedina, TN
SERVICE BRAKES, HYDRAULIC
The contact owns a 2018 Ford Edge. The contact stated that while driving 30-35 MPH with her children inside the vehicle and making a turn, while attempting to stop on a hill, the brakes suddenly became inoperable, but the contact was able to avoid a crash. The brake fluid was low prior to the failure. Additionally, fluid was added, but the failure persisted, and the contact’s husband added more brake fluid to the reservoir. No warning lights were illuminated. The vehicle was taken to a tire center, which determined that all four brake hoses had ruptured, and there was an associated recall, NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic); however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided an address to send all concerns, but no assistance was provided. The failure mileage was approximately 110,000.
NHTSA complaint #11758494 — an unverified report by a vehicle owner.
at 110,000 milesMedina, TN
SERVICE BRAKES
The contact owns a 2018 Ford Edge. The contact stated that while driving 30-35 MPH with her children inside the vehicle and making a turn, while attempting to stop on a hill, the brakes suddenly became inoperable, but the contact was able to avoid a crash. The brake fluid was low prior to the failure. Additionally, fluid was added, but the failure persisted, and the contact’s husband added more brake fluid to the reservoir. No warning lights were illuminated. The vehicle was taken to a tire center, which determined that all four brake hoses had ruptured, and there was an associated recall, NHTSA Campaign Number: 20V469000 (Service Brakes, Service Brakes, Hydraulic); however, the VIN was not included. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and provided an address to send all concerns, but no assistance was provided. The failure mileage was approximately 110,000.
NHTSA complaint #11758494 — an unverified report by a vehicle owner.
Ashtabula, OH
POWER TRAIN
<67,000 miles Engine needs rebuilt. Available for inspection. Safety - possible cause of accident or at least having one. Has been confirmed by 2 local mechanics but has not been inspected by manufacturer. In October 2025, the check engine light came on, we took it to our mechanic; he replaced the coil pack and spark plugs ($342.89 see enclosed). It was good for a few months. Then approximately April 2026 the check engine light came back on and the overheating light came on. We filled the coolant and it was ok for a month or so. This July (2026) driving down the highway on my way home the car started jerking and jolting and the check engine light started flashing. It was nearly impossible to drive. I got it home by coasting and dealing with the shaking in short spurts and pulling over off the road when cars were coming. The mechanic has now informed us that the whole motor needs replaced.
NHTSA complaint #11757823 — an unverified report by a vehicle owner.
at 23,500 milesRancho Cucamonga, CA
ENGINE
The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked on several occasions, the vehicle was idling roughly, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that two vacuum fittings needed to be replaced. The vehicle was repaired, but the failure reoccurred in less than a week. The vehicle was taken back to the independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder one and the entire long block needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer but was not yet diagnosed; however, the contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,500.
NHTSA complaint #11757751 — an unverified report by a vehicle owner.
Ashtabula, OH
ENGINE
<67,000 miles Engine needs rebuilt. Available for inspection. Safety - possible cause of accident or at least having one. Has been confirmed by 2 local mechanics but has not been inspected by manufacturer. In October 2025, the check engine light came on, we took it to our mechanic; he replaced the coil pack and spark plugs ($342.89 see enclosed). It was good for a few months. Then approximately April 2026 the check engine light came back on and the overheating light came on. We filled the coolant and it was ok for a month or so. This July (2026) driving down the highway on my way home the car started jerking and jolting and the check engine light started flashing. It was nearly impossible to drive. I got it home by coasting and dealing with the shaking in short spurts and pulling over off the road when cars were coming. The mechanic has now informed us that the whole motor needs replaced.
NHTSA complaint #11757823 — an unverified report by a vehicle owner.
Hubert, NCCrash2 injured
SEATS
- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)
NHTSA complaint #11757191 — an unverified report by a vehicle owner.
Hubert, NCCrash2 injured
SEAT BELTS
- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)
NHTSA complaint #11757191 — an unverified report by a vehicle owner.
Weatherford, TX
ELECTRICAL SYSTEM
In addition, this car has a coolant issue
NHTSA complaint #11757094 — an unverified report by a vehicle owner.