FaultScore

FaultScore report

2018 Ford Edge problems

Owners have filed 970 complaints about the 2018 Ford Edge with NHTSA between 2018 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 11 of 18 worst.

B

FaultScore 40/100

Higher is worse. Measured against the other years of the Ford Edge.

How this is worked out

The numbers

970

Complaints

27

Crashes reported

4

Fires reported

27

Injuries reported

70,000 mi

Median mileage at failure

Half of reported failures happened before this

18%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 49 vs 50 Severity 31 vs 50 Early failure 30 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 49
Against the median year of the Ford Edge. 50 means typical for this model; 100 means roughly double.
Severity — 31
6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 30
18% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2018 compares with every other Ford Edge

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2018 Ford Edge

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 600 61.9%

1 crashes, 1 fires · median 73,743 mi

2 crashes, 0 fires · median 74,000 mi

2 crashes, 0 fires · median 7,400 mi

Brakes 38 3.9%

3 crashes, 0 fires · median 65,000 mi

1 crashes, 1 fires · median 50,000 mi

1 crashes, 1 fires · median 84,935 mi

Median failure at 41,000 miles

1 crashes, 0 fires · median 22,000 mi

Median failure at 50,000 miles

Lights 16 1.6%

Median failure at 6,402 miles

Seat Belts 14 1.4%

2 crashes, 0 fires · median 39,900 mi

Steering 12 1.2%

Median failure at 56,272 miles

Airbags 12 1.2%

10 crashes, 1 fires · median 33,400 mi

Wheels 10 1.0%

1 crashes, 0 fires · median 48,000 mi

Seats 4 0.4%

1 crashes, 0 fires · median 35,000 mi

Tires 3 0.3%

Median failure at 52,839 miles

Acceleration & Cruise Control 3 0.3%

Median failure at 65,000 miles

Suspension 3 0.3%

2 crashes, 0 fires · median 21,000 mi

Doors, Latches & Locks 2 0.2%

Median failure at 110,000 miles

Child Seats 1 0.1%
Stability & Traction Control 1 0.1%

Median failure at 78,000 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 13 30.2%
Sun/Moon Roof Assembly 10 23.3%
Lugs/Nuts/Bolts/Studs 6 14.0%
Automatic Transmission 4 9.3%
Adaptive Cruise Control 3 7.0%
Door 3 7.0%
Warning 2 4.7%
Hoses, Lines/Piping, AND Fittings 2 4.7%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 7 1.7%
1,000 – 9,999 miles 27 6.5%
10,000 – 24,999 miles 21 5.0%
25,000 – 49,999 miles 55 13.2%
50,000 – 74,999 miles 137 32.9%
75,000 – 99,999 miles 98 23.6%
100,000 – 149,999 miles 66 15.9%
150,000+ miles 5 1.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2018 peak 37 Aug 2026

Recalls on the 2018 Ford Edge

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

25V572000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

25V544000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.

Risk: A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.

22V413000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

20V469000

SERVICE BRAKES

Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.

Risk: A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

18V612000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge and Lincoln MKX vehicles. These vehicles may have door striker bolts that are shorter than intended. Vehicles with shorter door striker bolts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components" potentially resulting in the doors opening in the event of a crash.

Risk: If the doors open in the event of a crash, there is an increased risk of injury.

18V548000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

Risk: An electrical arc can increase the risk of a fire.

18V390000

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

Risk: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2025449 122,125 units in Canada

Visual System

Issue: On certain vehicles, there could be a problem with the connections inside the rearview camera. As a result, the rearview camera image may not display correctly or at all when the transmission is shifted into reverse. Note: For certain models, this recall also affects incomplete vehicles. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.

Recall 2025435 52,547 units in Canada

Brakes

Issue: On certain vehicles, the rear brake hoses could fail and cause a progressive brake fluid leak. If this happens, there could be reduced braking. Note: This problem could cause a change in brake pedal feel and travel. Safety Risk: Reduced braking can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and replace or reroute the rear brake hoses, as necessary.

Recall 2022311 362,062 units in Canada

Powertrain

Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.

Recall 2020373 62,876 units in Canada

Brakes

Issue: On certain vehicles, the front brake hoses could fail, causing a progressive brake fluid leak. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced brake performance. Note: A brake fluid leak would cause the brake warning light to turn on. Safety Risk: Reduced brake performance could cause extended stopping distances and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front brake hoses.

Recall 2018494 51 units in Canada

Structure

Certain vehicles may not conform to Canada Motor Vehicle Safety Standard (CMVSS) 206 - Door Lock and Door Retention Components. The bolts attaching the door striker to the vehicle body may be too short. This could result in the door opening in a crash, increasing the risk of injury. Correction: Dealers will replace all door striker bolts.

Recall 2018444 7 units in Canada

Electrical

On certain vehicles, the power supply cable may not be properly tightened to the starter motor and/or alternator. A poor connection of the power supply cable could result in electrical arcing and potentially increase the risk of fire causing injury and/or damage to property. Correction: Dealers will inspect the alternator and starter motor power supply cable nuts and studs for cross threading or damage, and verify the nuts are tightened to specification.

Recall 2018332 2 units in Canada

Powertrain

On certain vehicles equipped with the 2.0l engine coupled to a 6 speed automatic transmission, the torque converter could separate from the engine flex plate due to inadequate welds on the attachment studs. If this occurs, this would result in a sudden loss of motive power, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will replace the torque converter. Note: This is an expansion of recall 2017-332.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Hubert, NC Crash 2 injured

SEATS

- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)

NHTSA complaint #11757191 — an unverified report by a vehicle owner.

Hubert, NC Crash 2 injured

SEAT BELTS

- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)

NHTSA complaint #11757191 — an unverified report by a vehicle owner.

at 71,800 miles Schaumburg, IL Crash 1 injured

AIR BAGS

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact's vehicle was involved in a crash. The driver's side air bag did not deploy. The vehicle was towed to a local tow yard. The vehicle was condemned as a total loss by the insurance company. The contact sustained neck and back pain, but received no medical treatment. A Police report was filed. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 71,800.

NHTSA complaint #11694761 — an unverified report by a vehicle owner.

at 8,200 miles Garland, TX Crash 2 injured

POWER TRAIN

The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. A police report was not filed. The vehicle was towed to the collision center, which provided an estimate of the damage. The vehicle was totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the insurance company for the brake diagnostic testing. The failure mileage was 8,200.

NHTSA complaint #11673353 — an unverified report by a vehicle owner.

at 8,200 miles Garland, TX Crash 2 injured

AIR BAGS

The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. A police report was not filed. The vehicle was towed to the collision center, which provided an estimate of the damage. The vehicle was totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the insurance company for the brake diagnostic testing. The failure mileage was 8,200.

NHTSA complaint #11673353 — an unverified report by a vehicle owner.

at 8,200 miles Garland, TX Crash 2 injured

SERVICE BRAKES, HYDRAULIC

The contact owned a 2018 Ford Edge. The contact stated that the vehicle was turned on and parked on a level ground surface while the contact was outside of the vehicle. The contact stated that the vehicle reversed independently, drove over the curb, hit the apartment complex fence, went down the alley, and hit a neighbor's fence. The contact stated that the vehicle was driven away from the scene and was parked. Additionally, the contact stated that while driving 20 MPH and depressing the brake pedal, the brake pedal was stiff, and the vehicle failed to respond and crashed into the rear of another vehicle. There was no warning light illuminated. The air bags did not deploy. The vehicle was parked near the scene, in a business parking lot. The contact sustained pain from the seat belt strap and received medical assistance. The other driver sustained unknown injuries. A police report was not filed. The vehicle was towed to the collision center, which provided an estimate of the damage. The vehicle was totaled by the insurance company. The dealer was notified of the failure. The manufacturer was notified of the failure and referred the contact to the insurance company for the brake diagnostic testing. The failure mileage was 8,200.

NHTSA complaint #11673353 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Ashtabula, OH

POWER TRAIN

<67,000 miles Engine needs rebuilt. Available for inspection. Safety - possible cause of accident or at least having one. Has been confirmed by 2 local mechanics but has not been inspected by manufacturer. In October 2025, the check engine light came on, we took it to our mechanic; he replaced the coil pack and spark plugs ($342.89 see enclosed). It was good for a few months. Then approximately April 2026 the check engine light came back on and the overheating light came on. We filled the coolant and it was ok for a month or so. This July (2026) driving down the highway on my way home the car started jerking and jolting and the check engine light started flashing. It was nearly impossible to drive. I got it home by coasting and dealing with the shaking in short spurts and pulling over off the road when cars were coming. The mechanic has now informed us that the whole motor needs replaced.

NHTSA complaint #11757823 — an unverified report by a vehicle owner.

at 23,500 miles Rancho Cucamonga, CA

ENGINE

The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was parked on several occasions, the vehicle was idling roughly, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that two vacuum fittings needed to be replaced. The vehicle was repaired, but the failure reoccurred in less than a week. The vehicle was taken back to the independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder one and the entire long block needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer but was not yet diagnosed; however, the contact was informed that the long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 23,500.

NHTSA complaint #11757751 — an unverified report by a vehicle owner.

Ashtabula, OH

ENGINE

<67,000 miles Engine needs rebuilt. Available for inspection. Safety - possible cause of accident or at least having one. Has been confirmed by 2 local mechanics but has not been inspected by manufacturer. In October 2025, the check engine light came on, we took it to our mechanic; he replaced the coil pack and spark plugs ($342.89 see enclosed). It was good for a few months. Then approximately April 2026 the check engine light came back on and the overheating light came on. We filled the coolant and it was ok for a month or so. This July (2026) driving down the highway on my way home the car started jerking and jolting and the check engine light started flashing. It was nearly impossible to drive. I got it home by coasting and dealing with the shaking in short spurts and pulling over off the road when cars were coming. The mechanic has now informed us that the whole motor needs replaced.

NHTSA complaint #11757823 — an unverified report by a vehicle owner.

Hubert, NC Crash 2 injured

SEATS

- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)

NHTSA complaint #11757191 — an unverified report by a vehicle owner.

Hubert, NC Crash 2 injured

SEAT BELTS

- Seat back and seatbelts. Vehicle totaled. - Fractured right humerus and nose, Radial Nerve Palsy, unemployment - 4 vehicles involved (report attached) - no warnings - Broken driver's seat back (my weight 140lbs)

NHTSA complaint #11757191 — an unverified report by a vehicle owner.

Weatherford, TX

ELECTRICAL SYSTEM

In addition, this car has a coolant issue

NHTSA complaint #11757094 — an unverified report by a vehicle owner.

Weatherford, TX

ENGINE

In addition, this car has a coolant issue

NHTSA complaint #11757094 — an unverified report by a vehicle owner.

Weatherford, TX

FUEL/PROPULSION SYSTEM

In addition, this car has a coolant issue

NHTSA complaint #11757094 — an unverified report by a vehicle owner.

Lincoln, RI

ENGINE

I have a 2018 Ford EDGE. VIN [XXX] I bought brand new from Tasca Ford, Seekonk MA 02771 (508) 336-7200 in late 2018. My vehicle has never been driven by anyone; I am the sole owner and take exceptionally diligent care of my vehicle. The year of the vehicle, though 8 years old now, only has 39,579 miles on it as of today as I have not driven far, and no one drove in 2020 Covid. I just paid out of pocket $4472.58 on Saturday for a repair to my vehicle that Ford Motor Company, new about. I should never have to have paid anything, as this is a major safety issue. It was never recalled, however, was only a bulletin sent to all dealerships only. They repaired only the cars that people brought in and complained out. I lost 2 hours of work when I first brought it in to be diagnosed. It took 2 weeks for my vehicle to be repaired. In the entire month of July, all I did was cry and worry about how I was going to pay this money. I called Ford Customer Service; they denied me because my vehicle was 8 years old, and not 7 years. Yet my mileage was way under the number they had put a cap on. There was not budging them. I have letters/ email that I mailed to the President of Ford in early July pleading for help on this, and a letter to one of the Ford family members who only deals with investments. No one had the decency to respond. It has been well for over a month. I called the executive phone number at least 15 times, leaving messages; the answering machine says they will reply in the next business day. Nothing. I have contacted the Massachusetts AG's office, for consumer complaints, as it was listed in Google, since I bought my vehicle in Massachusetts and had the repairs done there. I am distraught. I am [XXX], and this is egregious. I have all the paperwork showing what I paid for. I have the letters to the President of Ford. I can send you anything you need. Please help me! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11756318 — an unverified report by a vehicle owner.

Savannah, GA

ENGINE

Coolant intrusion in #2 cylinder a known problem that costs over 11,000$ to fix

NHTSA complaint #11756377 — an unverified report by a vehicle owner.

Chuluota, FL

ENGINE

The check engine light came on and the repair shop used a scope to verify that there is coolant leaking into the engine. The only repair offered is to replace the engine. We did not notice any warning signs prior to the check engine light illuminating.

NHTSA complaint #11755504 — an unverified report by a vehicle owner.

Grantville, GA

ENGINE

ECO boost 2.0 engine. Took vehicle to a Ford dealer because check engine light came on. Was told that I had a coolant intrusion into the engine heads. Motor needs to be replaced. Found out this is not an isolated problem for this engine. Contacted Ford and was told there is nothing that they can do about it.

NHTSA complaint #11754780 — an unverified report by a vehicle owner.

Greensburg, PA

ENGINE

We bought a used car from Carvana and had a check engine light come on in the first month for P0304- cylinder 4 misfire. We got all 4 spark plugs and ignition coils replaced and drove 500 miles to North Carolina the next month and again the check engine light came on for P0304. We are being told there is a known safety issue on this model for coolant intruding into the engine that causes this recurrent code. Now we are currently stranded in another state without a working vehicle and are looking at potentially needing a full engine block replacement for upwards of $10,000. If this is a known issue by Ford and they are even in class action lawsuits about it, why is it not a safety recall???? The coolant is known to leak into the cylinders and engine, which can cause the engine to seize and the only solution is a full replacement. The manufacturer should be responsible for replacing these especially because they are aware that this is a common issue.

NHTSA complaint #11754277 — an unverified report by a vehicle owner.

Selinsgrove, PA

ENGINE

Cylinder #2 misfire code repeatedly appearing even after changing spark plug and ignition coil. Took to the Ford dealer and it was determined it is an issue of coolant leakage in cylinder number 2. Ford dealer has diagnosed and performing engine replacement. Seems like this is a known problem that Ford refuses to issue an actual recall for and instead puts onto the customer.

NHTSA complaint #11753741 — an unverified report by a vehicle owner.

Dallas, TX

SERVICE BRAKES

Not sure if this is due to the recall from 2025 that does not have a remedy yet but driving my car makes me extremely nervous because my brakes are becoming difficult to use. Just wondering what I can do and what options have.

NHTSA complaint #11753654 — an unverified report by a vehicle owner.

at 100,000 miles Sharpsville, IN

ENGINE AND ENGINE COOLING

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the heating system was enabled; however, the heater system failed to provide adequate heat as intended. The contact became aware that cool air was coming out of the vents. The contact stated that an unknown warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure, and a case was filed. Additionally, the repair was not covered under a recall. The failure mileage was approximately 100,000.

NHTSA complaint #11753221 — an unverified report by a vehicle owner.

Springfield Gardens, NY

ENGINE

Engine overheated, Few months prior I got a check engine light for engine misfire, I changed the spark plugs several times, then I changed the ignition coil; but still having the same issue. One day, the vehicle stalled on the highway because it suddenly overheated (the engine drank all the coolant) White smoke coming from exhaust and coolant drains every 2 days. Took it to the mechanic and was told its head gasket problem. Took it to Ford service center and was told I need to replace the engine. The cost is $9800. Ford is offering no financial assistance. TSB 19-2345 highlights the issue yet Ford refuses to help customers experiencing this problem. I’m unable to drive the vehicle because it fails the state inspection even with a temporary fix.

NHTSA complaint #11752995 — an unverified report by a vehicle owner.

Lyons, NY

ENGINE

Coolant leakage in cylinder number (2) two. Causing a misfire and check engine light to display. Ford dealer has diagnosed and suggested engine replacement. Upon researching, this seems to be a known issue with this motor and can cause complete failure.

NHTSA complaint #11753175 — an unverified report by a vehicle owner.

Albuquerque, NM

ENGINE

Vehicle: 2018 Ford Edge Titanium AWD, 2.0L EcoBoost VIN: [XXX] I am reporting a serious safety concern involving my 2018 Ford Edge following an engine block replacement performed by Power Ford in [XXX], due to the known coolant intrusion issue. Before the engine replacement, I routinely drove long trips between [XXX], [XXX], and [XXX] without any loss of power or drivability problems. Immediately after the engine replacement, the vehicle began experiencing an intermittent but repeatable loss of power. After approximately 30–40 minutes of highway driving, especially on sustained uphill grades, the engine revs to about 4,000 RPM, but the vehicle will not accelerate and may actually lose speed. Turning the ignition off and restarting immediately restores normal operation until the problem occurs again. This creates a significant safety hazard while driving at highway speeds. I have taken the vehicle to the dealership twice for the same complaint. During the first visit, DTC P1016 was found, and the wastegate control solenoid was replaced. The repair did not resolve the issue. On the first extended highway trip after the repair, the exact same condition occurred again. I returned the vehicle and provided multiple videos documenting the failure. The dealership stated they could not duplicate the concern and reported the turbo and boost system were operating normally. However, I reproduced the same failure again immediately after picking up the vehicle and submitted another video. The dealership later suggested a possible transmission issue but requested another diagnostic fee. I have opened a Ford Customer Care case (XXX), but the original safety concern remains unresolved. I am requesting that NHTSA review this complaint because the loss of power began immediately after the engine replacement, has persisted despite repair attempts, and presents a serious highway safety risk. I can provide repair records, invoices, and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11752036 — an unverified report by a vehicle owner.

at 43,000 miles Marion, MA

ENGINE

The contact owns a 2018 FORD EDGE. The contact stated that while driving on the highway at 55 mph the engine experienced a slight loss of automotive power and the check engine warning light was illuminated, the contact continued to drive the vehicle to a local dealer where it was diagnosed and the contact was advised that the engine had seized as a result of coolant intrusion, and that the engine would have to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 43,000.

NHTSA complaint #11752228 — an unverified report by a vehicle owner.

Mcpherson, KS

ENGINE

Our Edge has the Ford known coolant leak issue. When we talked with Ford, they flat out refused to help in any way. Buying a bottle of coolant about every month and a half now until funds are raised for the new engine/long block.

NHTSA complaint #11751221 — an unverified report by a vehicle owner.

Louisville, KY

ENGINE

2.0L motor cel on mechanics \ service tech said coolant is intruding the cylinders. the car may over heat ,crack a piston, destroy motor and may catch fire! confirmed by dealer. no earlier symptoms just CEL came on.

NHTSA complaint #11749608 — an unverified report by a vehicle owner.

Sebastopol, CA

UNKNOWN OR OTHER

*Initial engine startup rough idling and also after filling gas tank up, periodic stalling, Check Engine light come on, P302 Code misfire of cylinder #2, Disappearing coolant with no observable leaks, white smoke upon startups. I am bringing the car in tomorrow to Ford for an engine inspection/analysis. *The engine stalled on the Hwy. The vehicle will be inspected tomorrow to confirm long block flawed design. *rough idling and check engine light has progressively become more frequent over a prior of the last 2 years. Reported to service advisor on multiple occasions without resolution.

NHTSA complaint #11749391 — an unverified report by a vehicle owner.

Sebastopol, CA

ELECTRICAL SYSTEM

*Initial engine startup rough idling and also after filling gas tank up, periodic stalling, Check Engine light come on, P302 Code misfire of cylinder #2, Disappearing coolant with no observable leaks, white smoke upon startups. I am bringing the car in tomorrow to Ford for an engine inspection/analysis. *The engine stalled on the Hwy. The vehicle will be inspected tomorrow to confirm long block flawed design. *rough idling and check engine light has progressively become more frequent over a prior of the last 2 years. Reported to service advisor on multiple occasions without resolution.

NHTSA complaint #11749391 — an unverified report by a vehicle owner.

Sebastopol, CA

ENGINE

*Initial engine startup rough idling and also after filling gas tank up, periodic stalling, Check Engine light come on, P302 Code misfire of cylinder #2, Disappearing coolant with no observable leaks, white smoke upon startups. I am bringing the car in tomorrow to Ford for an engine inspection/analysis. *The engine stalled on the Hwy. The vehicle will be inspected tomorrow to confirm long block flawed design. *rough idling and check engine light has progressively become more frequent over a prior of the last 2 years. Reported to service advisor on multiple occasions without resolution.

NHTSA complaint #11749391 — an unverified report by a vehicle owner.