2017 Ford Escape other reported problems

UNKNOWN OR OTHER

I have had to repair the transmission twice. Recently the coolant intrusion has forced me to not have a car with engine failure. Mechanic confirmed gasket was blown.The car did not give a low coolant warning, but only an overheating warning, which I immediately called AAA. This car has been well taken care of, with oil changes and everything that comes with an oil change on time! This has been confirmed with an independent business. There needs to be a nationwide recall on this consistent malfunction!

NHTSA complaint #11756844 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My vehicle was towed back to the dealership to have the transmission replaced, under warranty. After confirming the failure and warranty, I was informed, by emailed service order, that the airbag light was illuminated.it also listed the cost to diagnose the light and that I declined this "recommended service". What I said was that I absolutely wanted it diagnosed and addressed. What I declined were the charges they were quoting as the light came on while they had my vehicle-to replace my previously replaced transmission, 100% under warranty. I finally got the dealership to email me a printout/workorder so I could see what repairs have been completed. Re:Airbag light: says I stated the light was on, the tech got it to come on, that I declined a time of original transmission diagnostic; light is off now, they’re unable to replicate, listed as "intermittent airbag fault”, may come back on and would require additional diagnostic fee and repair cost.

NHTSA complaint #11748087 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Consumer haveing coolant intrusion into cylinder 3 due to a defect on a 2017 ford escape titanium eco boost 2.0

NHTSA complaint #11743866 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Coolant intrusion into the engine, coolant flowing into the cylinders. Resulting in major dangerous stuttering, jerking, and dangerous loss of power in middle of freeway with fast moving traffic around vehicle. Ford KNOWN ISSUE!

NHTSA complaint #11742177 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The Ford Escape 2017 experienced a transmission malfunction involving delayed shifting, sudden jerking during operation, and difficulty shifting gears properly. Unusual noises were also coming from the transmission, along with ongoing symptoms indicating a clear mechanical and technical defect. This defect placed the driver, passengers, and other motorists at risk, especially during acceleration or while merging onto highways, due to the vehicle’s delayed response and the possibility of sudden loss of control or unexpected stopping while driving. Prior to the complete failure, several warning signs and recurring symptoms appeared, including vehicle jerking during driving, delayed or rough shifting, abnormal transmission noises, and in some cases the illumination of the Check Engine warning light. These symptoms began gradually before the problem significantly worsened.

NHTSA complaint #11737725 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

During normal driving, the vehicle unexpectedly powered off and all functions locked up. A warning message appeared stating that the transmission was not in park. After restarting the vehicle, I was able to continue, but the vehicle has been lagging and exhibiting signs that it may stall again

NHTSA complaint #11735356 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My low beam headlights for the past year burn out every 4 to 6 weeks. In the past 3 months, they began to burn out every 2 to 3 weeks. Recently I went to have my headlight changed once again and they told me that the headlight assembly kits were actually burnt/melted and would need replaced on both sides. The cost of those was quoted to be over $2000 each. I was also told that certain Ford Escapes had a previous recall for this very problem but I cannot locate that recall for my vehicle. Could you please help me in this matter? I truly cannot offered to pay to have that repaired and I don't feel that this is an issue that is from routine use. If it was just a burnt out light I would understand and take care of it myself. The mechanic feels that I should reach out and see what Ford can do. Thank you so much.

NHTSA complaint #11733187 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine fault light came on took to mechanic nothing popped up on the codes. Then check engine light came on took to another mechanic it showed it was misfiring along with other codes. Then check engine light went away. Then moved car out of driveway and engine overheating light came on.

NHTSA complaint #11732279 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The failure appears to involve the vehicle’s auto start/stop system and related electrical control systems, including the battery management system and/or body control module. The vehicle shuts off unexpectedly while driving and fails to automatically restart, displaying “Auto Start/Stop – Manual Restart Required” and “Shift to Park.” The vehicle is available for inspection upon request. The vehicle has shut off unexpectedly in active traffic, causing a sudden loss of power. This creates a dangerous situation where I am unable to accelerate or move with traffic flow, increasing the risk of being rear-ended or involved in a collision. This has occurred on public roads with other vehicles present, putting both myself and others at risk. The issue is intermittent and has not consistently been reproduced on demand. However, it has occurred multiple times during normal driving conditions. I am in the process of having the vehicle inspected and documented by a dealership. The issue has been reported to the manufacturer, and a case has been opened with Ford Motor Company. At this time, the vehicle has not yet been inspected by police or insurance representatives. There were no consistent warning lamps prior to the failure. At the time of the incident, the vehicle displayed messages including “Auto Start/Stop – Manual Restart Required” and “Shift to Park.” These messages appeared simultaneously with the loss of power. The issue has occurred intermittently without advance warning.

NHTSA complaint #11731444 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

2017 Ford Escape 65,000 miles,1.5l coolant intrusion.#2 cylinder misfire code. First thing upon raising the hood noticed and acknowledged there was no coolant in resevoir. Attempting to replace spark plugs. Removed/replaced #4 plug. Attempting to replace #3 spark plug, plug broke off. Researching and collaborating with reputable mechanic concluded that short block coolant intrusion has occurred. Upon disassembly have encountered turbo boost and catalytic converter full of oil, also needing replaced. Head has been sent to machine shop for inspection and repair. Presently awaiting for repairs to be completed and costs established. Present estimate over $5000. I paid cash for this vehicle in 2019. Vehicle had been leased for 2 years previous. Vehicle had 20,000 miles on it. Ford was well aware of the coolant intrusion (bad engineering) is before they sold me the vehicle in November 2019. They never mentioned or offered any warranty specific to this issue. They sold me a a vehicle knowing that if enough things went wrong while driving this vehicle, catastrophic situation was possible. They should have corrected this issue before they sold it to the next customer.

NHTSA complaint #11730565 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Coolant leaking into cylinders. Repair shops said it was a known Ford issue with the 1.5 ecoboost engine. Causes the coolant to leak out and the engine to overheat and the overflow tank to leak.

NHTSA complaint #11729587 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine failure due to coolant intrusion. Ford has issued a technical bulletin to its technicians regarding this issue. While my wife was driving the vehicle, a warning light first appeared indicating that the engine temperature was high. Shortly afterward, the warning escalated to a red alert stating that the transmission was blocked. My wife immediately turned off the engine to prevent further damage. The vehicle was then towed to a Ford dealership for inspection. After evaluating the vehicle, the dealership informed us that the engine had suffered severe damage and would need to be replaced due to coolant intrusion into the engine. We have maintained the vehicle responsibly and have documentation of regular oil changes and other maintenance and repairs. When we contacted Ford Motor Company, we were informed that the vehicle was outside the warranty period. We opened a case with Ford’s customer relationship department requesting assistance; however, the case was denied. Although the vehicle is outside the warranty period, Ford has acknowledged this issue in a technical service bulletin, indicating that coolant intrusion is a known problem affecting this engine design in the Ford Escape 2017.

NHTSA complaint #11722371 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My vehicle started slowing down, check engine light came on, and then the vehicle went into limp mode. The vehicle won't go faster than 10-15 miles per hour. I had the accelerator and sensor replaced, but the vehicle won't start or move. My car is not running and hasn't run for over a year.

NHTSA complaint #11720813 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

continues to roll when parked engine has been replaced twice grinding when putting in park

NHTSA complaint #11700269 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Purchased In-10/31/24- 2017 Escape ES 2.5 LTR Echoboost: 11/13/24-Oil change,Wipers,headlights, recall buching,11/24 transmission mount, clicking noise, transmission chokes 11/23-check engine lights, 12/10- headlights, car auto shut off 1/23/25- new tires, studdars Accel, loosing power, cylinder 2 missfire,spark ignition coils all 4 replaced, 02/10- Missfire 3-cylinder, replaced, 3/24-Misfire 2&4-cylinder moister on coils & plugs, replaced-headlights,bright lights malfunction. 5/17- shaking, chokes acceleration, turned off on hghwy 65mls hr apx. Misfire 2-cylinder. 7/3-Tires won't hold air,7/27-tire melted from inside out,9/3-Over heat indicator, resivor empty take cap off fills with collant, no leaking found, hear the fluid bubbling through engine, wheels screeching acceleration, 9/28- over heat, back tires screeching, brakes grinding, shuts off while on hghwy. 9/29-engine light, drive train evape,change tires, escape valve canister, 10/15-misfire cylinder3, greyish white smoke tail pipe, ignition starts without key fully engaged, chokes after starting power lose, peddle clicking on acceleration, slow acceleration hestattion. 11/2-change rotors, breakpads, due to ignition malfunction removed starter fuse to enter maintenance mode. I'd be happy to email documents the website doesn't allow me to upload with complaint, these events took place over 12months period bad continue. Car now is overheating stopping the engine while I'ma driving low or high speeds. Causing clicking sound in front tires and a squealing noise driving low speeds or accelerating stops around 35mls hr.

NHTSA complaint #11698826 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving the car- the front end started to shake and the check engine light came on. Took it to our local Ford dealership and the advised that it was a cylinder 2 misfire when they diagnosed. They advised that the engine block is porous and the coolant slowly leaks into the engine which is causing the misfire. Called Ford's customer assistance line and since the car is out of warranty- and there are no open recalls, that they will not cover the $9100.00 new engine repair. Our car is a 2017 Ford Escape Titanium- with approx 82k miles. We purchased the car as a certified pre-owned in 2021- and have had no prior issues. We did not purchase any extended warranty. We were advised that the car isn't safe to drive due to the engine misfire.

NHTSA complaint #11696127 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine light came on while in traffic. Took Ford Escape to Tire Discounters, they replaced spark plugs and wires. Drove 200 miles, engine light back on. Not knowing problem and taking it to Grimer Tire, found out engine was cracked. Called several mechanics and found 2017 Ford Escape have coolant seal failure, which caused engine to overheat and crack from coolant leak. Then called Ford and received complaint number. Took to Kerry Ford and was told that Ford Motor Company is not responsible for failure, since my VIN not on recall. Even though the recall was the exact problem on my Escape. I have been dealing with a vehicle that overheats in traffic and not able to drive since and calls to Ford Motor has not been helpful or resolving this issue. Since July have cost me over $2,000. and my car not road safe.

NHTSA complaint #11694390 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

After visiting the mechanic 4 times in a month and half and having my spark plugs and ignition coils changed 4 times, they found my 2017 Ford escape had a coolant intrusion which was affecting the engine. Every time I turn on my car it shakes uncontrollably and when it runs it occasionally shakes or stutters. Ford knew of this issue and could of have mitigated by recalling the vehicle for repairs. Especially the financial strain many people face from being told it would cost close to 10k to get it fixed. Without many people having funds to pay for repairs or purchase a new car, it forces people to continue to use the vehicle until it finally complete shuts down. Additionally, many people don't even know of the issue until its too late and it has caused issues. This a significant concern because this issue can cause cars stalling/seizures and significant car accidents because of those stalls.

NHTSA complaint #11691286 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I have taken my car to 4 different service technicians/mechanics and I have been told that there was nothing wrong with my car only for the issue to increasingly get worse. Two of the mechanics, including the Ford dealership, charged me diagnostic fees of $120 and $175. They both confirmed that the transmission was the cause of the issue. The torque converter was established as the primary cause of concern and issue. My car only has 59,959 miles on it, the transmission should not be going out. I have looked at reviews for my vehicle online and many others have experienced similar issues with the torque converter breaking down almost immediately at 40-90,000 miles. I think that because of this unacceptable occurrence, there should be recalls on these vehicles.

NHTSA complaint #11689035 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

ABS light and traction light is on then hill assist information comes on then the 4 wheel drive disabled comes on then for minutes later comes back on and says abled. It’s been going on for sometime now but now when I am driving it seems like it just shuts off and then starts again and at times it goes very quick. It is very dangerous. I only have 45000 miles on it.

NHTSA complaint #11688020 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My car is having a coolant intrusion/ head gasket failure. There is a recall already for my car which was code CSP 21N12 for this issue. Yet when I put in my VIN for CSP coverage it shows no recalls for my vehicle. I have a 2017 ford escape eco boost 1.5L. It matches the make , year, and engine for the problem. My car is misfiring, white smoke from exhaust from cold start , and having coolant loss with no dripping on the ground.

NHTSA complaint #11682673 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My check engine light came on and my mechanic found codes P0300 and P0316 for engine misfires. Upon further inspection, they found coolant leaking onto cylinders, which they deemed could be a failed head gasket, cracked cylinder blocks, or a cracked engine block, which does include a warranty extension for this. They referred me to the dealership because this is a documented common problem, but the dealership is saying that there are no extended coverages pertaining to that on my car. My vehicle is available upon request and there were no symptoms prior to the failure. It seemed to happen out of nowhere.

NHTSA complaint #11679033 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The coolant leaks into the the cylinders. I bought this car June 7th 2025 and was told it was being sold as is due to hail damage. I have no issue with cosmetic problems but I come to find out that there is major defect with ford escapes. My vehicle started to overheat with my children in the car so I checked the coolant and it was empty. I have been keeping my eye on it and filling when needed but when I went to turn it on a couple days ago it will not start at all. I put 4,000 down on this car and got into payments because I trusted the dealership to put me in a car that was not known for these issues. I had no idea because I am not in the car business and I scrambled to get a car because mine was wrecked. The check engine light even came as the salesman was pumping gas to give me the car after I bought it and told me they would check into. I was told a couple days later it was a loose ignition coil and that they topped off the coolant for me. It was within the same week that I started having these issues because I am sure this issue was preexisting but they did not want to tell me.

NHTSA complaint #11674005 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

1. On [XXX] the coolant leaked into the engine cylinders causing complete engine failure. Yes, it is available for inspection. 2. On [XXX] my [XXX] son was driving with my [XXX] son and the engine overheated, nearly burning them both when they tried to release the pressurized coolant reservoir. 3. Yes, an autobody shop confirmed this upon inspection this morning (July 7th, 2025). 4. The only warning came while my son was driving on [XXX] and the engine warning appeared. He pulled over to pop the hood and inspect. On June 12th, 2025 my son had an oil change and inspection done where it was reported that the coolant reservoir was filled to a "safe level". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11671762 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Misfired on ignition. Diagnostics ran. replaced all spark plugs, coils and gasket. Engine coolant flushed and exchanged. 1 week later misfiring again. 2 diagnostics run...conclusion was coolant intrusion. Upon researching this problem I have discovered many Ford Escapes have this same issue. No recall was ever issued. The customer satisfaction program(21N12) was not widely announced in 2022. I was unaware of it until last week. It was for vehicles made in Louisville between 9/17/2015 and 4/8/2019. My vehicle was manufactured there in Feb. 2017. It was good for 7 years or 84000 miles. I am only 6 months past that time period, however only have 37000 miles on this vehicle. I was told by 2 different mechanics it was not safe to drive in this condition and the repairs could run up to $10000.

NHTSA complaint #11665640 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear power liftgate fails to lift, close or lock properly.

NHTSA complaint #11665529 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The windshield paint on both sides is chipping and may cause distraction or paint on windshield making it not possible to see. There was a recall for this---my VIN was not included on recall.

NHTSA complaint #11661015 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving, the transmission shuddered and jerked. I took the car to my garage, where it was diagnosed as needing a new transmission. At the time it had 98,258 miles. The transmission was replaced on 9/1/2023. In September, 2024, the transmission fault message and the check engine light came on. I took the car to Duval Ford where the transmission was rebuilt under warranty. Mileage at that time was 118,754. It took the dealer 3 weeks to get the car back to me. Two weeks ago, again the transmission fault message and the check engine light came on. (Mileage 128,952) Currently I am waiting for a loaner car from Coggin Ford so they can repair the transmission. I have been only driving short distances because I am afraid the transmission will suddenly stop working and I will have an accident or be stranded. I might add that in my 60+ years of driving this is the first time I have ever had transmission problems.

NHTSA complaint #11660739 — an unverified report by a vehicle owner.