2015 Ford Escape other reported problems

UNKNOWN OR OTHER

Sound control module, can't hook up phone for hands free driving

NHTSA complaint #11758870 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Rear view camera is unavailable on center display screen. NHTSA Recall # 25v695

NHTSA complaint #11758357 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

There is currently a recall on the 2015 Ford Escape. Ford has taken too long to make the new parts needed for the back up camera. This is a safety issue as it does check for blind spots. It's been more than 8 months since this recall started.

NHTSA complaint #11755821 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I'm simply complaining that parts are still not available. Also, Hemmings has sent out a notice to Ford owners about a transmission issue for Ford Escapes and other models. Can you say why this recall is not listed by Ford or NHTSA? Thanks. The car belongs to my friend [XXX] here in Calhoun. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11754748 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

October of 2025, I received a recall on my 2015 Ford Escape regarding the backup camera. As of today, 8/3/27, I have not received any news of being resolved. Is there anyway to find out if a resolution is on its way? It helps me with the blind spots. Thank you.

NHTSA complaint #11754427 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Back up camera is STILL not working as intended. When backing up camera goes blank. This already an existing recall, but its been a long time since its been issued and I dont think they are trying to remedy it.

NHTSA complaint #11753186 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I received a recall notice for my car in Oct 2025 that the rear-view mirror may go blank while using it. This has happened on several occasions while I am driving in reverse and using the review view camera for guidance- it either goes blank or reverts to my entertainment screen while in use. I contacted Palmetto FORD in June 2026 to get this recall fixed but they stated the parts are still not available, they do not even have a replacement part number, nor do they know when this remedy will be available. I believe this is an unreasonable time frame to have a safety recall issue resolved and with no resolution date in sight.

NHTSA complaint #11743861 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine coolant intrusion issue known by ford and documemented in prior recall and STB.

NHTSA complaint #11740757 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

It's been 7 months since Ford sent me a recall notice. Why is there not a remedy yet, seven months later and if there is, why have I not bene notified by Ford.

NHTSA complaint #11739872 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Safety recall: 25v659 Rear view camera could display a blank or distorted image on the center display screen when the vehicle is in reverse. Unavailable camera on center display screen.

NHTSA complaint #11736729 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rearview camera started glitching last April or May (of 2025). We became aware of the recall around October, 2025-when i googled the problem and then we got a letter stating the parts are not available and that they would let us know when they become available. Its been almost 7 months since the letter and 12 months since my problem started...and still no parts or letter. I am very frustrated that Ford can get away with this. I bought a car with a rear camera for safety, there are a lot of kids in my neighborhood and I rely on the camera that I bought with my car. I feel that my car is unsafe when backing up and need for this repair to be scheduled as soon as possible so we can move on. Thank you.

NHTSA complaint #11736523 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The back up camera cuts out randomly. Sometimes mid back up. It has been recalled for quite sometime and there is still no remedy available

NHTSA complaint #11732700 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The back up/rear view camera display a blank or distorted image while in reverse and has reduced and distorted my view of what is behind in not one, but on both my 2015 Fords which have been recalled. I have come close on several occasions to having an accident. I got a letter from Ford confirming both cars are in a recall in October of 2025. We are now 6 months later and the service department at my Ford dealer has no answers. This is insane - 6 moths for both cars and they have no answers!! This is dangerous and it is infuriating that there is still no fix?!?!?!?!? This problem has been going on in both cars now at least 24 months. I want to dump them and never drive a Ford again, but I cannot afford to at this time. HELP!!!

NHTSA complaint #11727053 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

(1) What happened? Suddenly the rear camera screen went blank. It took me half a second to realize the problem and to react and automatically stepping the breaks. Luckily, there was no one behind the car. (2) What component or system failed or malfunctioned? Rear Camera View/Screen. (3) Is it available for inspection upon request? Yes. (4) How was your safety or the safety of others put at risk? Other people and my self was in very high risk! (5) Has the problem been reproduced? Yes, many times after the first incident! (6) Confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? There is an open recall for this problem already, but Ford dealer refuses to fixed it! (7) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings, no messages. Rear camera view/screen goes blue and then a warning is shown on the screen.

NHTSA complaint #11725928 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear-view camera hasn't worked for several months. I was going to get it repaired until I received the recall letter in October of 2025. I use this when backing up and need to see how far from the vehicle behind me is. Just curious, how long before this has been resolved?

NHTSA complaint #11719354 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

A few months ago I received a letter in the mail concerning my vehicles backup camera being requested for a recall and that a replacement will be sent over. At this time I still don’t have the replacement backup camera.

NHTSA complaint #11717940 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Upon putting car in reverse backup camera screen shows upside picture. Upon putting car in reverse backup camera screen goes completely black Being a senior driver the backup camera system is a huge safety necessity

NHTSA complaint #11716227 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear view camera on my vehicle has not worked for months. 99% of the time I reverse, camera is blacked out and says to visit dealership. The 1% that it works, half the time it'll show an inverted view. This is related to recall 25SA9/25V695. Parts have been unavailable since October 2025. I explained this to Ford Customer Service and they advised me to take it to a dealership to get it repaired and look for reimbursement once parts are available. This suggests dealers can source replacement cameras when customers pay out of pocket, but Ford is not prioritizing free recall repairs, leaving owners with a known safety defect for months.

NHTSA complaint #11713649 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Back up camera and block heater I’m waiting to get it fixed but the parts doesn’t come in how come

NHTSA complaint #11712103 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The transmission just failed. No warning lights or anything. I was just driving along and it started to flutter then it hesitated and went into limp mode. Took it to the shop and it they said it needs a whole new transmission.

NHTSA complaint #11709338 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

the rear camera showed " unavailable" on the center display screen so I had to get this fixed and i paid $658.34 to get this fixed because the recall informational stated that "ford motor company is working to provide parts for this repair. when the remedy becomes available, ford motor company will notify you via mail to schedule a service appointment with your dealer for repairs to be completed free of charge" i was unable to wait for this IMPORTANT SAFETY FEATURE's parts to "come available" - not even sure what that is supposed to mean, but i would like reimbursement for this expense and not sure how to go about it.

NHTSA complaint #11706367 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My car's backup camera screen goes blue then black with message saying camera unavailable when I am in the middle of backing up my car. I literally almost hit a family passing at grocery store because of this. I bought this car this year in February from Mark Wahlberg Chevrolet. Please help fix this because It's scary to almost get in accidents daily. Not to mention my insurance would sky rocket.

NHTSA complaint #11702063 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The 6F35 transmission in my vehicle is shuddering and it seems like it’s going to possibly mess up my engine or anything else soon. It also jerks a bit forward from 0-25 along with gears slipping. This has almost caused an accident for me.

NHTSA complaint #11700794 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

all equipped with 1.6-liter gasoline turbocharged direct-injected engines — could be subject to a lack of coolant circulation resulting in the engine overheating

NHTSA complaint #11700680 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The back up camera I just picked the date I don’t know what the date was

NHTSA complaint #11696579 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Backup camera - this vehicle not included in the recall as is having all the same issues blank screen - inverted screen - works sometimes - this has been an issue for some time and I contacted the ford dealer I use who states the repair is over 400. and do not know why this vehicle has not been included in the recall.

NHTSA complaint #11691646 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My stereo screen went blank and I had a new stereo installed but was told the rear camera in my vehicle is defective and was under recall. When I checked with Ford, I was advised my particular vehicle did not qualify. Also, my instrument panel just went blank. This is a serious safety issue as I cannot see my milage or what gear I'm in. This vehicle needs to be a part of the ongoing recall for rear view camera and the dash should be looked into further as well

NHTSA complaint #11691670 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The rear camera goes in and out all the time. Sometimes it doesn't work at all! Such a safety concern that needs to be addressed!

NHTSA complaint #11691460 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The backup camera constantly inverts when in use.

NHTSA complaint #11690320 — an unverified report by a vehicle owner.