90 of the
2,218 complaints about the 2015 Ford Explorer are about the
electrical system — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
54,620 miles.
My camera failed and I backed into a very pole causing over $5,000 worth of damage and time I didn’t have to have it fixed. I had this fixed at the dealership I purchased the vehicle from. My exhaust always had a nasty smell to it which I addressed when I received the customer satisfaction program 17N03 notice about it and I have had it addressed many times throughout the years when I go to the dealership (where I purchased the vehicle) for maintenance and repairs. My son will not ride in my vehicle because the smell gives him a headache and makes him feel nauseous. I purchased a carbon monoxide detector to test the levels myself after I recently saw a family passed away in the same vehicle I have due to that. I will be doing this soon! It’s frustrating I had to pay for repairs on my vehicle because my camera malfunction and I backed into a pole. To this day it is still malfunctioning so when the parts are in, I will have it repaired. My main concern is the carbon monoxide levels and health risks. My vehicle only has 67,000 miles on it, it shouldn’t have so many recalls and problems that cause major safety risks like it has.
NHTSA complaint #11756004 — an unverified report by a vehicle owner.
Shelbyville, KY
ELECTRICAL SYSTEM
Recall for faulty rearview camera. Still has no remedy. Mine is giving issues. Glitches, freezes, and displays error message to contact dealership. Has almost caused multiple accidents. Have spoken to dealership. With no remedy from ford they want to charge me a fortune to replace and reprogram the camera system.
NHTSA complaint #11752238 — an unverified report by a vehicle owner.
Grey Eagle, MN
ELECTRICAL SYSTEM
Ford has had this recall open since October of last year. My car has a faulty backup camera that is not working. It’s been 9 months since it came out and there still no forward motion except for mustangs for this recall to be fixed.
NHTSA complaint #11748659 — an unverified report by a vehicle owner.
Yorkville, IL
ELECTRICAL SYSTEM
Power lift gate working sporadically
NHTSA complaint #11716137 — an unverified report by a vehicle owner.
Geneva, IL
ELECTRICAL SYSTEM
RECALL ID 25V695 rear camera. Camera does not work. Please issue a remedy!
NHTSA complaint #11715767 — an unverified report by a vehicle owner.
Cuyahoga Falls, OH
ELECTRICAL SYSTEM
The recall campaign from Jan 19,2024 Manufacturer Recall Number24S02 NHTSA Recall Number24V031 has been open since 2024 and has not had a remedy become available. In the meantime, my passenger side pillar has become detached, as warned in the recall. Rain leaks into my car and causes visibility issues. This is worrisome because I do have three young children, one in a car seat right behind the passenger side. In addition, the second recall,Oct 13,2025 Manufacturer Recall Number25SA9 NHTSA Recall Number25v695 is also an extreme issue with my vehicle. The backup camera has malfunctioned several times, almost daily at this point. It also will not notify me of something behind me as it's intended to at times. FORD has yet to remedy either of these.
NHTSA complaint #11707058 — an unverified report by a vehicle owner.
Granbury, TX
ELECTRICAL SYSTEM
The backup camera is not working which is already a known defect. The sensors in the back of the vehicle also intermittently sound an alert when nothing is behind the vehicle.
NHTSA complaint #11702300 — an unverified report by a vehicle owner.
at 115,000 milesMiami, FL
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2015 Ford Explorer. The contact stated that the rear-view camera had started to flicker and eventually had stopped functioning. The contact called a dealer and was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the instrument cluster had started to fail and was intermittently displaying one or two gauges at a time. The manufacturer was not informed of the failure. The failure mileage was approximately 115,000.
NHTSA complaint #11700759 — an unverified report by a vehicle owner.
Delaware, OH
ELECTRICAL SYSTEM
Vehicle shuts off at random various speeds. Takes about 3 minutes to get it to restart.
NHTSA complaint #11693809 — an unverified report by a vehicle owner.
Janesville, WI
ELECTRICAL SYSTEM
Parking lights are illuminated and not head lamps for daytime running lights. Was sold by Ford Certified Dealership. Also has no interior lighting for security. BCM replaced, and still has same issue, along with the 3rd row seats not functioning, interior overhead lights not functioning, trailer socket not functioning.
NHTSA complaint #11693317 — an unverified report by a vehicle owner.
Mishawaka, IN
ELECTRICAL SYSTEM
Rear view camera displays a blank or distorted images when vehicle is in reverse. Rear view camera will display a message that the rear view camera is unavailable. A faulty rear view camera can increase the risk of a crash
NHTSA complaint #11692260 — an unverified report by a vehicle owner.
Dothan, AL
ELECTRICAL SYSTEM
My backup camera keeps going out and now it’s gone completely out. If it does come up it’s backwards with no assist line and constantly beeping. There are recalls for this same situation with almost all other fords 2015-2019 I think and immune is doing the same exact thing and no recalls???
NHTSA complaint #11691375 — an unverified report by a vehicle owner.
Arvada, CO
ELECTRICAL SYSTEM
Back up camera stopped working due to loss of connection with apim, checked camera module works and wiring in rear gate is good. Issue is in chassis wiring.
NHTSA complaint #11686997 — an unverified report by a vehicle owner.
Vinton, IA
ELECTRICAL SYSTEM
The current recall of ford backup cameras including this year but not this vehicle type almost exactly matches what happens with this rear view camera. Either is blacks out completely or when it is on it shows the lines curving when In fact you are going straight and the picture can be extremely blurry as well.
NHTSA complaint #11686149 — an unverified report by a vehicle owner.
Fresno, TX
ELECTRICAL SYSTEM
My back up camera tends to go blank when I reverse. It’ll take some time for it to come back on or sometimes it says to contact ford.
NHTSA complaint #11671860 — an unverified report by a vehicle owner.
Lakewood, WA
ELECTRICAL SYSTEM
This has happened multiple dates. I can't enter that on the next screen. Probably started 9+ months ago. My backup camera goes blank and then back on sporadically. Sometimes, when I put in reverse and sometimes when I'm in the middle of reversing. Sometimes for a couple of seconds (or more) and sometimes until I change gears and go back to reverse. I see there is a recall for some Ford explorer years and was wondering why the 2015 wasn't included. My issues sound similar to the recalled years. Putting in notice in case there are more 2015s like me experiencing likewise issues. Thank you for taking the time to review my issue. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11671024 — an unverified report by a vehicle owner.
Paragould, AR
ELECTRICAL SYSTEM
Own a 2015 explorer having problems with the rear back up system. The display does not always work, which is a real problem when backing up. The safety of persons and vehicles is greatly put at a higher risk. There are other reports of this happing to other year models, only with recalls for the newer models.
NHTSA complaint #11668198 — an unverified report by a vehicle owner.
Sahuarita, AZ
ELECTRICAL SYSTEM
Backup camera went black with words to contact dealership for latest software. The dealership is charging me for a repair that is currently a recall for the exact same issue for new models Not 2015 models. There’s been quite a few customers having same issue as I did my research online. I’ve got my elderly parents to care , I can’t afford the repairs. 😭
NHTSA complaint #11667494 — an unverified report by a vehicle owner.
Las Vegas, NV
ELECTRICAL SYSTEM
Backup camera doesn’t come on when in reverse. Works maybe 20% of the time. Other maybe 80%, the screen doesn’t do anything or says error.
NHTSA complaint #11666212 — an unverified report by a vehicle owner.
Janesville, WI
ELECTRICAL SYSTEM
Vehicle has parking lights illuminated and not daytime running lights (headlamps). Illegal in most states and ans very dangerous at low light conditions! Ford engineers claim they cannot reconfigure after 6 months of attempting to do so. Major safety issue and legal issue if there is ever an accident involving death.
NHTSA complaint #11665805 — an unverified report by a vehicle owner.
Webster Groves, MO
ELECTRICAL SYSTEM
The rear backup camera is either a blank black screen, or has distorted display. The directional guides do not display combined with a reverse presentation. Sometimes displays, system is malfunctioning, contact your manufacturer.
NHTSA complaint #11664109 — an unverified report by a vehicle owner.
Temple, TX
ELECTRICAL SYSTEM
The reverse backup camera gives a mirror view so the left side of the car appears on the right side of the screen. Making it unsafe to backup because you turn the wrong way if you go by what the camera shows you.
NHTSA complaint #11663088 — an unverified report by a vehicle owner.
Papillion, NE
ELECTRICAL SYSTEM
The Backup Camera and dashboard screen are malfunctioning. The dashboard screen is completely black/blank when car is put in reverse. There are no warning lamps on dash or any other messages showing any errors/failures, etc. This is a safety issue, due to blind spots on vehicle. I took car to mechanic and they said this is an "on going issue with Ford, multiple people are having issues. The backup up camera needs to be replaced but that also means the dash board screen and everything else needs to replaced also since all tied together, this is very costly, keep looking for the recall". No need to involve insurance or police as there has not been an accident. I saw the most recent recalls but it did not include the 2015 Explorer it included other 2015 models. This has been happening for a while now probably started happening at 70,000 miles and now I have 115,000 miles. Bought the car when it had 35,000 miles on it.
NHTSA complaint #11659742 — an unverified report by a vehicle owner.
Florence, AL
ELECTRICAL SYSTEM
Recall number 25S42 should include 2015 Ford Explorers. The rearview camera goes blank or is distorted. It causes the driver the inability to see anything behind the vehicle if the object cannot be seen using the mirrors.
NHTSA complaint #11657938 — an unverified report by a vehicle owner.
Lansing, MI
ELECTRICAL SYSTEM
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the controls on the infotainment center failed to operate as intended. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
NHTSA complaint #11651678 — an unverified report by a vehicle owner.
at 118,000 milesForest Park, GA
ELECTRICAL SYSTEM
The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact noticed that there was water leaking into the interior of the vehicle through the windshield exterior A-pillar trims. The contact then became aware that both A-pillar trims had detached. The contact stated that the water entry had caused extensive damage to the vehicle. The contact stated that the sunroof and the infotainment system were no longer operable. No warning lights were illuminated. The vehicle was taken to the dealer, who did not provide the contact with a diagnosis. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact also stated that he had received medical treatment for symptoms related to mold exposure. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 118,000.
NHTSA complaint #11620055 — an unverified report by a vehicle owner.
at 100,000 milesFort Lupton, CO
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
The contact owns a 2015 Ford Explorer. The contact stated that while the vehicle was parked, while attempting to start the vehicle, the vehicle failed to start. The vehicle was restarted on the third attempt; however, the failure recurred. The vehicle was driven to the dealer where it was diagnosed and determined that the body control module had failed and needed to be replaced. The vehicle was repaired, but the failure persisted. The contact stated that vehicle was currently being repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.
NHTSA complaint #11616047 — an unverified report by a vehicle owner.
Bristol, IN
ELECTRICAL SYSTEM
For a few weeks, I thought I had developed an air bubble in my power steering system, as occasionally, steering would have a very slight resistance that I could pull through with minimal effort. I went to check my power steering fluid and upon inspection and research, discovered that my vehicle (a Police Intercepter Utility, equal to a base model Explorer) has electric power steering, not hydraulic. I figured the issue was just a minor quirk of the electrical power steering motor kicking in. A few days ago, my power steering failed completely failed while driving at about 35mph. Only once did the dashboard light up with a warning about servicing advanced stabili-trac and something else closely related. The alert lights went out on their own after about 5 seconds and steering returned to normal. Later the same day, steering became very difficult again with no alert lights and it has remained very difficult to steer the vehicle at any speed since then, identical to the failure of a hydraulic power steering pump. I have not yet talked with Ford or any mechanics about the issue, but I plan to do so swiftly. Upon research, there are at least 280 identical complaints about identical make, model, and year vehicles. It may be time for a formal recall on the affected parts.
NHTSA complaint #11590336 — an unverified report by a vehicle owner.
Mcgregor, TX
ELECTRICAL SYSTEM
Extensive leaking from the windshield area that is causing a significant amount of water to flood the passenger floorboard and the middle console where the screen for the radio, ac/heating control, and navigation system is. The lights on the middle console screen have become wet and are now blinking. The radio and the ac/heating screen is not allowing for any adjustments. The airbag light is now on the driver's console screen. The safety concerns due to the leaking of the windshield or the seals around the windshield would be an sudden loss of vehicle power while driving. Another safety concern is the windshield or the parts of the seals will come lose while operating the vehicle. There is also water leakage coming from the interior lights right above the middle console control panel.
NHTSA complaint #11586500 — an unverified report by a vehicle owner.
Smithville, MO
ELECTRICAL SYSTEM
The back up camera works sometimes. If we move the shifter from reverse to N or P back to reverse the camera mostly came back on & stayed on until neutral or drive was chosen. It occasionally has the image upside down which is very dangerous. My wife [XXX] & [XXX] have problems turning our head to view mirrors with difficulty & pain. That’s why we chose the Explorer. It is dangerous as we can’t see traffic traveling either way behind the car, almost causing accidents as we are blind to see vehicles behind & beside the cars moving from the right or left. Our friends also having Ford cars are experiencing the same problems as the 2020 & newer reported camera problems that seem to be under recall soon. The problem exists from earlier models beside the Explorer. We asked our local Ford dealer on a recall but we were told no. They offered to fix the problem by replacing the camera assembly for a cost of $800 to $2000!! No chance or any repair or switch adjustment offered. I feel we & other owners Ford this is a serious safety problem that needs to be fixed by the manufacturer for faulty parts or connectors? I’m hoping you have other frustrated consumers with the same problems. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11584599 — an unverified report by a vehicle owner.