184 of the
4,342 complaints filed about the Ford Fiesta
are about the doors, latches and locks —
4% of everything owners reported.
The worst model year for it is 2012.
The contact owns a 2013 Ford Fiesta. The contact received the recall notification letter for NHTSA Campaign Number: 20V331000 (latches, locks, and linkages). The contact stated that the passenger-side door opened while driving at 30-35 MPH. While her daughter was driving, the passenger side rear door came ajar. No warning lights were illuminated. The vehicle was taken to the local dealer, who was able to inspect and confirm the failure. The repair was approved then denied. The vehicle had not been repaired. The manufacturer was contacted, who referred her to another dealer. The approximate failure mileage was 88,000.
NHTSA complaint #11741575 — an unverified report by a vehicle owner.
The contact owns a 2013 Ford Fiesta. The contact stated that while driving approximately 40-45 MPH, the driver's door unintendedly opened. The contact immediately pulled over to attempt to close the door; however, the door failed to close. The contact used a rope to keep the door closed with the rear passenger’s door on the driver's side door. The vehicle was previously included in NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages), and the vehicle was inspected and determined that there was no failure with the doors. The vehicle was not repaired at that time, and the recall was closed. The vehicle was taken to the dealer who diagnosed that the door latch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 78,000.
NHTSA complaint #11663207 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Fiesta. The contact stated that while the vehicle was parked, the front passenger's door latch failed to latch as needed, and the front passenger's door failed to close securely. The contact used duct tape to prevent the door from opening unexpectedly. The contact stated that the failure started shortly after the vehicle was purchased. The contact stated that the vehicle was taken to several independent mechanics however, the failure was not duplicated. The dealer was made aware of the failure and provided the contact the cost for a diagnostic test. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was 89,072.
NHTSA complaint #11636261 — an unverified report by a vehicle owner.
The contact owns a 2018 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the front passenger’s side door independently opened. The door ajar warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, neither the VIN nor the model year was included. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 97,260.
NHTSA complaint #11597942 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Fiesta. The contact stated that while he was cleaning the vehicle and attempting to close the front and rear passenger’s side doors, the doors failed to latch securely. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact discovered NHTSA Campaign Number: 15V246000 (Latches/Locks/Linkages). The dealer was made aware of the failure but stated that the recall had expired in 2020. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.
NHTSA complaint #11595527 — an unverified report by a vehicle owner.
The contact owns a 2013 Ford Fiesta. The contact stated while making a left turn at the traffic light, with her grandchild in a car seat in the rear passenger seat, the rear passenger's side door opened inadvertently. The contact stopped in the middle of the road. A bystander attempted to close the rear passenger's side door; however, the door failed to closed. The bystander was able to keep the door closed by using a cord. The contact moved her grandchild to the rear middle seat. The contact also stated that while driving on another occasion, the front driver's side and front passenger's side doors inadvertently opened. Additionally, the contact stated while driving on a slight incline, the vehicle inadvertently rolled back. The contact depressed the accelerator pedal, but the vehicle failed to respond. The contact depressed the brake pedal, but the failed to respond. The contact engaged the electronic parking brake; however, the vehicle rolled to the base of the incline. The contact was able to continue driving on the leveled road surface. The contact stated that the failure had been recurring while driving on an incline. The manufacturer was notified of the failure and advised to contact the dealer for recall repairs. The dealer was contacted. The vehicle was not diagnosed nor repaired. The contact also stated that the seat belts pretensioners of the vehicle were not retracting as intended. Additionally, the contact stated that the vehicle was previously involved in a crash. The contact stated while idled at the traffic light, another vehicle crashed into the front end of the vehicle. The front driver's side air bag and knee air bag deployed and propelled burning fragments on the contact's face, legs, neck chest, arms. The contact also stated that the front driver's side air bag also hit her on her chin and neck and knocked her unconscious. The contact was transported to the hospital by emergency services. A police report was filed. The contact stated that she sustained burns all over her body and had been r
NHTSA complaint #11539847 — an unverified report by a vehicle owner.
Its the third time i find the hud of my car open! I was driving in the city and the speed was under 25 mph when i found out , im just concerned if im driving in a highway and that happens!
NHTSA complaint #11519706 — an unverified report by a vehicle owner.
The contact owns a 2012 Ford Fiesta. The contact stated while attempting to close the doors, the four doors failed to latch properly. The contact stated that the vehicle was taken to be repaired; however, while driving off the lot, the contact became aware that the radio was inoperable, and the brake pedal was firm and difficult to depress. The vehicle was not taken back to the dealer. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000. The VIN was unavailable.
NHTSA complaint #11503786 — an unverified report by a vehicle owner.
The contact owns a 2016 Ford Fiesta. The contact stated while opening the passenger’s side front door, she felt excessive play in the door handle. While attempting to close the door, the door failed to latch securely. The contact was able to secure the door using bungie cords. The contact drove the vehicle to a dealer where it was diagnosed that the latching mechanism was defective. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The failure mileage was approximately 63,000.
NHTSA complaint #11499218 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Fiesta. The contact state while driving 60 MPH, the rear passenger’s side door inadvertently unlatched. The contact stated that once he arrived home, he noticed the door was not latched correctly. The vehicle was taken to the dealer, and the contact was informed that the door latch would not be replaced. The contact was informed that the latch was already repaired. The manufacturer was not contacted. The failure mileage was 2,500.
NHTSA complaint #11491945 — an unverified report by a vehicle owner.
2012 FORD FIESTA. CONSUMER WRITES IN REGARD TO DEFECTIVE DOOR LATCH. THE CONSUMER HAS CONTACTED THE DEALER SEVERAL TIMES FOR REPAIRS AND INFORMED BY THE DEALER THAT PARTS WERE NOT AVAILABLE.
NHTSA complaint #11490735 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Fiesta. The contact stated that while her son was driving at an undisclosed speed, the passenger's side front door inadvertently opened. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to the dealer for a diagnostic test. The contact related the failure to NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The failure mileage was approximately 60,000.
NHTSA complaint #11468702 — an unverified report by a vehicle owner.
DOOR LATCHES KEEP BREAKING. I HAVE ALREADY PAID TO FIX 2 NOW A 3RD ONE IS BROKE. THERE WAS A RECALL FOR THE DOOR LATCHES ON THE SAME YEAR, MAKE, MODEL BUT MY VIN NUMBER WAS NOT INCLUDED.
NHTSA complaint #11465101 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Fiesta. The contact stated that the rear driver’s side door failed to latch securely when closed. The contact stated that the door would only lock when the latch was manually pushed down. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The failure mileage was approximately 12,000.
NHTSA complaint #11459827 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The contact stated that the hood and door lights were inadvertently illuminated. Additionally, the key fob was not recognized while placed in the ignition switch. The failures were intermittent. The dealer was made aware of the failures and informed the contact that she had to pay out of pocket for the fob key replacement. Lilliston Ford Inc (833 N Delsea Dr, Vineland, NJ 08360) and Carman Ford (193 S Dupont Hwy, New Castle, DE 19720) were also made aware of the failures and informed the contact to schedule an appointment. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000.
NHTSA complaint #11448774 — an unverified report by a vehicle owner.
The contact owns a 2012 Ford Fiesta. The contact stated while driving 50 mph and coming to a stop, she heard an abnormal sound and the vehicle started shuddering and inadvertently stalled. The "Transmission Failure" message appeared on the instrument panel along with several other unknown warning lights. The vehicle was towed to an independent mechanic who diagnosed that the transmission had failed, and the failure was related to NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The contact stated the failure reoccurred while driving and the vehicle was taken to the dealer who informed the contact that the parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 105,000. Parts distribution disconnect.
NHTSA complaint #11426809 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR DRIVER'S SIDE DOOR UNLATCHED INDEPENDENTLY CAUSING THE DOOR TO OPEN. THE VEHICLE WAS TAKEN TO CUTTER FORD LOCATED AT 98-015 KAMEHAMEHA HWY, AIEA, HI 96701, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCHES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
NHTSA complaint #11365962 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CORWIN FORD (3600 KIETZKE LN, RENO, NV 89502, (775) 329-8800) HOWEVER, THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11365883 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744, (800) 960-3673) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11362972 — an unverified report by a vehicle owner.