394 of the
4,342 complaints filed about the Ford Fiesta
are about the other systems —
9% of everything owners reported.
The worst model year for it is 2013.
I have been made aware of this issue in writing by Ford in October 2025. I took my car in for the service to Ford in Palatka, Florida. I was advised that needed parts had not been authorized by the Ford. I was advised that the needed parts are in stock, but to get the problem fixed I would have to pay out of pocket. They advised me to just wait. It should be noted that my reverse camera is out and I am in need of this repair as it is a safety hazard. My camera blinks on and off (sometimes). And other times I turns on, and the image is upside down. I have waited on this recall since October 2025 and we are approaching a year with no resolve. The local dealerships advise me that they can fix the problem, just I will have to pay out of pocket. I do not believe this to be a fair practice. I am in need of help with this matter. I have a [XXX] who is a driver now and this safety hazard is very dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11754893 — an unverified report by a vehicle owner.
Recall remedy unavailable..I am filing a complaint regarding NHTSA Recall Campaign Number 25V695 (Ford Recall 25SA9) for my 2019 Ford Fiesta. The manufacturer has not provided a timely remedy, leaving me with a blank and distorted rearview camera, which severely compromises my rear visibility and creates an immediate safety hazard while backing up. Additionally, screen sometimes fail to load, screen loads and don't function for a long period. Also, experienced a safety lockout over a year ago, where screen displayed an error indicating could not read key and car could not start because the error disabled the car. The issue was not key battery but was some malfunction that was costly to have fixed.
NHTSA complaint #11754263 — an unverified report by a vehicle owner.
My vehicle has an active status under Ford Safety Recall 20S15 (NHTSA Campaign 20V177) for a fractured door latch pawl spring. The defect has fully manifested: my side door physically will not latch or stay shut. There was no warning that the latch has malfunctioned. I was driving and my door swung open when I made a turn. I’ve been trying to get my car serviced because of the safety recall involving the door latch. Unfortunately, my driver’s side passenger door won’t physically shut. While my recall allows for free repairs, I can’t drive my car to the dealership because it’s unsafe. I’ve spoken to supervisors in Customer Relations, Services, and Body Shop, as well as Recall Corporate. I was also told that Lee would give me a call today, but I haven’t received a call back. Brandy Seals suggested using rope to tie the door shut, but I’m concerned about traveling from New Market in such a situation. I spoke with The Cooperate Recall Center, and they informed me that “Pick up and Delivery” is available under my provision. However, since my car is unsafe to drive, they couldn’t accommodate that request. I then asked for a mobile service van to come to my home to avoid towing, but that was denied as well. I also requested to have my car towed to the dealership, but that was denied as well. I’m a single mother of three, and this car is my only mode of transportation. Unfortunately, I don’t have the finances to pay for towing myself. Could you please assist me with this situation?
NHTSA complaint #11752239 — an unverified report by a vehicle owner.
- Backup camera malfunction. Hit a parked car. - My son in the back seat was at risk. - yes - yes - Yes, the backup camera has always been faulty. The manufacturer has failed to promptly remedy this safety recall for my vehicle.
NHTSA complaint #11742751 — an unverified report by a vehicle owner.
Per my phone call today(2026/05/13)to [XXX] @ [XXX] (PhoneReference #XXX): I have written an explanation which is too lengthy to fit herein. I shall email it to [XXX] AFTER filing this form and receiving a Written Form Reference #. I shall supply the Written Form Reference # in the email. Summary of 5 above specific requests: 1. Car did not accelerate, engine semi-stalled (although did not stop running completely). Could be engine, transmission, electrical, cruise-control, other, or some combination of two or more of the foregoing. Dealer may still have the car, or it may have been sold/disposed-of to a party unknown to me. 2. Fortunately, since I did NOT test pulling out into traffic, and waited till highway was mostly clear prior to testing acceleration, no one was at risk. However, the problem is that there ARE instances where risk of serious-injury/death is real. 3. No. Salesperson later reported that Dealer felt that there was no problem. Consequently, I believe the Dealer was unable to reproduce the problem. 4. Not to my knowledge. 5. No. P.S. The below form asks for speed, but does not accept various speeds, which were 0, about 20mph, about 30mph. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11737641 — an unverified report by a vehicle owner.
My daughter and 2 friends were driving on the highway, the dash flickers and goes back to normal, flickered again and the car started slowing down so she pulled over, ( car still moving) and puts the car in park but the car still continues to move. Passenger notices out the side mirror the car is on fire, she jumped out; the car then accelerates ( still in park) and hits the “jersey wall “ where the rest of the car eventually went into flames. My daughter & friend ( who was in the back) got out thru the driver side door, the back doors would not open and the Airbags did not deploy.
NHTSA complaint #11734326 — an unverified report by a vehicle owner.
I was driving on the highway, and my car started shaking. All of the sudden I couldn't push on the gas anymore, and out of the blue a notification popped up on my screen that said "transmission failure, service immediately" and the car fully stopped working. I was forced to coast to the side of the highway, where I ended up in an incredibly dangerous spot. I had to call the cops, have them come so I wouldn't get hit (it was fully night time), and had to wait for a tow truck to come tow me and my car off the side of the highway.
NHTSA complaint #11734158 — an unverified report by a vehicle owner.
I WAS TOLD WAY BACK WHEN THAT DOOR LATCHES HAD A DEFECT. THAT THERE WAS A RECALL. COLONIAL FORD OF DANBURY CT AVOIDED DOING THE COMPLETE RECALLS. SUCH IS SO THAT I PAID OUT OF POCKET A TRANSMISSION REBUILD AND TOOK FORD 2 YEARS TO REEMBURSE ME THE COST. BUT THE DOOR LATCH RECALL WAS STILL IN EFFECT. IT TURNS OUT THAT IM GETTING A DOOR OPEN WARNING ON DASH WHILE DOORS ARE CLOSED. THIS WAS A DEFECT RECALL GOING BACK 5-6 YEARS BUT WAS NEVER REPLACED. NOW DEALER TELLS ME MY CAR WAS'NT PART OF THE RECALL.
NHTSA complaint #11728773 — an unverified report by a vehicle owner.
Transmission was supposedly rebuilt back July 26, 3021. Now transmission has had a new dual clutch replaced but other concerns are still there jerkiness on accelerations. In 2021 the transmission was not fully rebuild as per recall. Only clutch assembly was done and not the back end. Which now could be the problem. Second, colonial Ford sated transmission rebuilt has lifetime warranty which a lie. Colonial Ford doesn’t offer lifetime. The service advisors lie about this all the time. Now the car jerks on acceleration after clutch replacement. Dealer and Ford still take no responsibility over the product! The car has 145,000 miles still under the 150,000 mile warranty isssue by you!
NHTSA complaint #11726642 — an unverified report by a vehicle owner.
I am submitting this complaint regarding Ford safety recall 25SA9 for my 2019 Ford Fiesta involving the rearview camera. This recall has remained unresolved for over 14 months. I opened a case with Ford and was instructed to continue waiting, but no repair has been completed and no meaningful resolution has been provided. Because this is a safety recall, 1 am concerned that the remedy has not been made available within a reasonable period of time. In addition to the safety concern, this ongoing delay has caused financial hardship. I use this vehicle for Turo rentals and have been unable to continue renting it out due to the open recall, which has negatively affected my income and safety. I am requesting review of Ford's delay in providing a remedy and any assistance available due to the extended unresolved status of this safety recall. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11723278 — an unverified report by a vehicle owner.
The back up camera quit working. The back seats are taller and it has made it very difficult to see if there are children behind my vehicle. I reported it to the dealership and now I have to pay $200.00 to have them check it.
NHTSA complaint #11710639 — an unverified report by a vehicle owner.
This is the 2nd email I sent and haven't gotten any response yet. My rear view camera is getting worse and distorted. Very hard to see out of it, especially at night. I have my grandchild in my car on a daily. I can't even sell this car because the recall is on the Car Fax Report. Who is going to buy a car that has an outstanding recall, especially finding out the parts to fix it are unavailable? And not knowing when they will be available? Who's going to be responsible when something does happen? This issue needs to be addressed before something does happen.
NHTSA complaint #11708359 — an unverified report by a vehicle owner.
My back up camera has been recalled. No parts are available to get it fixed. I have children in my car on a daily. The camera is getting worse. I can't even sell it because the safety recall is in the Car Fax Report. I don't want to drive this car anymore. What are my options?
NHTSA complaint #11707707 — an unverified report by a vehicle owner.
The drivers side door latch will not latch, the door will swing open because the latch is defective. I have seen that this is a common issue with this vehicle and has been recalled on other 2012 ford fiestas but mine has not been.
NHTSA complaint #11706125 — an unverified report by a vehicle owner.
The door latches have a safety recall and needs to be fixed or observed to ensure proper road safety. In addition I cannot move onto my vehicle registration renewal until this recall is repaired. I do not see any visible malfunction but the doors do have to slam shut to ensure they are properly closed. No individuals have been put at risk. The problem has not been confirmed by a dealer or service center, nor inspected by any party. No warning signals, signs or lights appeared on the car telling me about the particular issue or area with issue.
NHTSA complaint #11697545 — an unverified report by a vehicle owner.
I have come to find that this vehicle suffers from premature slave cylinder failure, there are roughly 62,000 miles on the vehicle. Typical failure is reported to Ford between 70,000 and 80,000 miles. First symptoms appeared at roughly 58,000 miles. As I am a single father and a full time communications worker, I was not able to address this issue immediately upon discovering the initial symptoms as it would need further diagnosis. Clutch hydraulic fluids appear to be well sealed and clean. The design flaw with this system should be relatively obvious to a major automobile manufacturer such as Ford. The excessive temperatures caused by the transmission can and will affect any hydraulic systems severely. There are no avenues in which the temperatures can escape due to the bell housing of the transmission encasing the slave cylinder. In my experience as a prior automotive technician, most manual transmission automobiles place the cylinder in a more reasonable location, for example, beside the break booster in a 1991 Dodge Stealth. When observing the firewall in this location on this model of vehicle I can confidently say there is enough room to place a clutch slave cylinder in this location. The current placement appears to be for no other reason then planned obsolescence. Vehicle has stalled in traffic multiple times, cannot complete shifts due to clutch pedal sticking to floor. Inability to properly operate transmission as expected per mileage with a manual vehicle is a safety hazard. This is a safety concern due to limited ability to engage warning lights being that the shifter needs to be operated as well as the vehicle needing to be steered. Inability to depress the clutch to mechanical certainty limits the drivers ability to confidently navigate to a safe area to assess the vehicle's possible malfunctions. This limits the ability to warn other motorists on the roadways, which can cause accidents that may also cause injury/fatality depending on the speeds driven.
NHTSA complaint #11696112 — an unverified report by a vehicle owner.
Back-up camera goes in and out intermittently, sometimes the image is very faint and then totally disappears into a black screen, or says it is not available at this time, then goes black. This started about 4 months ago and I have not been able to identify a triggering factor, rain nor heat does not appear to be the factor that causes it. My car was purchased 2018 with 13 miles and I now have only 21,897 miles never been in an accident or anything to cause this issue. The dealer said my vehicle is not under the recall guidelines although it completely mimics the recalled issues listed under NHTSA#23S48/25V273 also the dealer says the issue has to be present for the mechanic to see. When I took it to the dealer today 10/14/2025 the camera was functioning and I have no idea when it will go back out again to show them. This can definitely become a safety issue and a cost I should not have to be responsible for because there is an indication this could be a production issue. Please assist me with this issue.
NHTSA complaint #11693432 — an unverified report by a vehicle owner.
While driving my car with my two little nieces in the backseat, I heard a sound that made me think a wheel was coming off. As long as I was driving straight, the vehicle seemed to be okay. But when I made a turn onto the next road, something broke underneath the car and we began to spin around. It felt like the wheels were rubbing under the floor of the car and we were in the middle of the street. When I got out, I saw the rear wheels were cocked at an angle to the rest of the car. I thank God we weren't on a busy highway where we could have all been killed.
NHTSA complaint #11691605 — an unverified report by a vehicle owner.
My car has had transmission issues since I purchased the car, and the problems has gotten worse and now the car is not drivable. I have purchased parts after parts and still the problem. I have reached out to the company numerous times, and reached out to programs. Iam stuck without a car now.What do I need to do
NHTSA complaint #11683659 — an unverified report by a vehicle owner.