30 of the
4,342 complaints filed about the Ford Fiesta
are about the seat belts —
1% of everything owners reported.
The worst model year for it is 2011.
Seat Belt retractor/pretensioner failed and was causing the passenger seatbelt light to go off. Had to repair due to automatic failing of inspection for this issue and the major safety issue this poses. Auto shop charged me $784.82 for today's repair and over $300 (don't remember exact amount, if claim moves forward I will contact them for another copy of that invoice) for a different repair on the seatbelt. I called Ford and they told me their 5 Year/60K warranty on the car expired. I told them that under Federal Code 49 USC Subsection 30120 the manufacturer is required to repair such safety, they told me they couldn't help me and to go away, despite the clear language of this code. Therefore, I am filing this complaint against the Fiesta/ Ford Motor Company (not sure who exactly, I haven't done this before) to request reimbursement under federal law for defective safety equipment. Do not have both bills. The most recent bill will be uploaded. If this claim can move forward, please let me know and I will henceforth retrieve the earlier invoice for the failed attempt at the independent auto repair shop for evaluation and possible compensation.
NHTSA complaint #11682919 — an unverified report by a vehicle owner.
I was involved in a hit and run accident where I ended up hitting a large wooden pole and wall . My seat belt failed also my steering wheel airbag did not deploy even though I hit the pole and wall head on . All my other airbags deployed but it didn't stop my chest from impacting.the steering wheel and my right knee from smashing into the dashboard. The car was inspected by law enforcement and by my insurance company geico. Geico still has the car because it was a total loss.
NHTSA complaint #11657891 — an unverified report by a vehicle owner.
Static through speakers - possible cause, alternator, spark plugs, or faulty wiring. Passenger air bag light - comes on and off on its own randomly. Overheats - with fluids all topped off and car parked and running for 5 minutes it will start extremely overheating with visible smoke. Not sure why. Wire cover - plastic panel on ground towards front of door on driver side needs better coverage. Panel just keeps popping off showing wires. Not sure to what. If gets wet from getting in and out of car can shock you while your driving if touch it just right. Emergency break - don't work Warming indicator - says doors are open when they aren't. Headlights - work when they want to. Theft alarm - don't work Hood pop lever - the lever to pop your hood isn't connected well. The whole lever is just hanging under my steering wheel from the cords. Not latched into anything just kinda floating in the air, makes it hard to pop the hood, can be a distraction while driving with something hitting your knee. Belt buckles - when using seat belts, comes unclicked randomly while driving or won't buckle at all when first trying to put it on. Trunk - unlatches and opens randomly while driving or parked. Shocks? - not sure if it's shocks or what it is. But there is no comfortability while driving. You can feel every bump, pot whole, Crack, anything you drive across. Think it messed up my bearings because of it. But I'm not a mechanic so these are just examples of what's going on and what i think.
NHTSA complaint #11655136 — an unverified report by a vehicle owner.
The contact owns a 2017 Ford Fiesta. The contact stated while driving 30 MPH and making a left turn, The vehicle that was behind her vehicle simultaneously made a left turn into the lane the contact was turning into. The contact stated that the front driver's side tire of the vehicle collided with the front passenger's side tire of the other vehicle, causing the vehicle to roll over, and the vehicle landed on the hood. The front driver's side and passenger's side seats air bags deployed. The contact stated that the front driver's side seat belt failed to unbuckle, and bystanders assisted the contact out of the vehicle by wiggling the seat belt until the seat belt was unbuckled. The contact stated that the front passenger's side seat belt failed to retract during the incident and became loose, causing the passenger to hit his head against the roof of the car. The contact stated that the rear driver's side seat belt unbuckled during the incident, causing the passenger to be propelled inside the cabin of the vehicle. The rear passenger's side seat belt unbuckled during the incident, causing the unoccupied car seat to be propelled and to fracture. The contact sustained abrasion on the neck, bruises on the right shoulder, and between the left under am and the rib cage due to the seat belt, but did not seek medical assistance. The other two passengers were taken to the hospital by emergency services, then they were were taken to another hospital, where they were informed that they had sustained concussions. The vehicle was towed and totaled. A police report was filed. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 89,623. The VIN was not available.
NHTSA complaint #11586560 — an unverified report by a vehicle owner.
THE 2016 FORD FIESTA SEATBELT DOES NOT RETRACT PROPERLY AND THE SEATBELT HANG TO THE DRIVER SEAT WHILE THE SEATBELT METAL BUCKLE POINTING UP AND THE DRIVER COULD SAT TO IT AND INJURED THE BACK RIBS OF THE DRIVER JUST LIKE HOW I INJURED MY SELF BECAUSE OF LACK OF WARNINGS FROM OWNERS' MANUAL FROM FORD MOTOR THAT THESE SEATBELT PROBLEM SHOULD HAVE BEEN FORSEABLE BY THE MANUFACTURED TO WARNED THE CONSUMERS.
NHTSA complaint #11486336 — an unverified report by a vehicle owner.
I just got the car in June 1st.2022 it's broken down 5x stopped in middle of us.19 North 2x it won't keep oil it's leaking out running hot blowed the hose loose 1x last week,it started weeks ago refused to start up and shutting down now, shuddering, it's at machanic shop now in largo, Florida he stated the car is not usable and unsafe to drive any longer the motor as well is gone and white smoke is coming from the muffler.the used car dealership truecars on park blvd.is trying to force me to keep the car I haven't driven the car in 2wks.this week will be 3 I have fixed Alot of things on the car in little time I can't afford to replace something that was damaged already my first to be car and it's been a bad experience.but I do know I will not put my life or anyone else lives in danger to fix the serious major damage with this car someone please contact me and help guide me as to what to do with this situation in desperate need.God bless.sincerly!!!
NHTSA complaint #11484503 — an unverified report by a vehicle owner.
The contact owns a 2016 Ford Fiesta. The contact stated the seat belt does not retract on the driver's side and passenger side. The contact stated he sat on the buckle and injured himself. The contact has been seeing a chiropractor for 3 years now. The contact did not take the vehicle to a dealer nor was the seat belt repaired. The manufacturer was notified. The failure mileage was 51,617.
NHTSA complaint #11462422 — an unverified report by a vehicle owner.
The contact owns a 2015 Ford Fiesta. The contact stated that the air bags had been inoperable since 2016. The contact stated that the air bag warning light had remained illuminated for several years. The vehicle was taken to several dealers who diagnosed the failure to be seat belt retention failure. The vehicle was not been repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 96,850.
NHTSA complaint #11459270 — an unverified report by a vehicle owner.
In my 2013 Fiesta, the driver's side seatbelt will no longer retract back in place properly- and while driving it would not retract properly, usually staying loose. The passenger side seatbelt would not fit snug around the passenger either. Both front seatbelts would not restrain anyone in the event of braking hard. I took it in for repair to Fred Bean's Ford in Exton, PA. It was unsafe to drive the car because both the driver and passenger would fly forward when the brakes were pushed hard- no restraining at all from either seatbelt. The dealership will charge me over $800 to install a new part called a pretensioner in both seatbelts. I will save my receipt.
NHTSA complaint #11441774 — an unverified report by a vehicle owner.
ON AUGUST 5 I FELL ASLEEP AND RAN INTO THE BACK OF A TRUCK STOPPED AT A LIGHT. MY KNEE AIR BAG DEPLOYED BUT THE STEERING WHEEL BAG DID NOT AND THE SHOULDER BELT DID NOT DEPLOY CAUSING ME TO HIT THE STEERING WHEEL VERY HARD BRUISING MY STERNUM AND CAUSING SURROUNDING MUSCLE INFLAMMATION THAT IS STILL SORE TODAY.
NHTSA complaint #11363779 — an unverified report by a vehicle owner.
MY VEHICLE IS A 2016 FORD FIESTA ST WITH A SUNROOF. I LIVE IN AN AREA WHERE THERE IS NOT MUCH FLAT LAND TO PARK VEHICLES. MY DRIVEWAY IS GREATER THAN A 20% GRADE. THIS COMPLAINT IS RELATED TO SUNROOF SEAL LEAKS IN ANY MODE OF OPERATION. THE SUNROOF SEAL IS A SINGLE STRIP OF RUBBER WITH A DISCONNECTED SEAM THAT IS ORIENTED AT THE TOP OF THE SUNROOF. AS THE RUBBER AGES, THE RUBBER SHRINKS AND THE SEAM CAN DEVELOP INTO A GAP THAT LETS WATER INSIDE THE SUNROOF DRAINAGE TRAY. IF THE SUNROOF SEAL LEAKS OR FAILS, THE CAR IS DESIGNED TO COLLECT THE WATER AND DRAIN IT TO A LOCATION NEAR THE FRONT WHEEL WELLS. THIS WORKS PERFECTLY AS LONG AS THE CAR IS LEVEL. IF THE CAR IS PARKED AT A 15% GRADE OR STEEPER WITH THE FRONT OF THE VEHICLE POINTING UPWARDS, THE SUNROOF SEAL WILL LEAK, BUT THE WATER COLLECTED WILL NOT DRAIN TOWARD THE INTENDED DRAINS. THE WATER WILL INSTEAD FLOW DOWN THE SIDES OF THE ROOFLINE INSIDE PLASTIC TROUGHS. THESE TROUGHS ARE NOT WELL DRAINED TO THE EXTERIOR. THE WATER WILL FLOW THROUGH THE TROUGHS AND EXIT INTO THE INTERIOR OF THE VEHICLE NEAR THE HEAD LINER AND THE REAR PLASTIC TRIM OF THE INTERIOR NEXT TO THE REAR WINDOW. THIS WILL EVENTUALLY FILL UP THE SEALED SPARE TIRE WELL, AND WILL CAUSE CORROSION OVER TIME. THIS CORROSION MAY AFFECT THE CAR'S STRUCTURAL INTEGRITY AND MAY AFFECT THE CAR'S CRASH WORTHINESS IF ALLOWED TO CONTINUE. THE WATER IS ONLY NOTICEABLE IF THE TRUNK SHELF IS REMOVED, WHICH IN MANY VEHICLES WILL NEVER HAPPEN. THE WATER ALSO HAS A TENDENCY TO COLLECT ON THE REAR SEATBELT SPOOL AND THE SPOOL SUPPORT FASTENERS. IF THE WATER IS LEFT ON THE SEATBELT SPOOLS FOR LONG ENOUGH TIME, THE SEATBELTS FOR THE REAR SEATS CAN BE WEAKENED OVER TIME BY CORROSION. THE SEATBELT ISSUE MAY NOT BECOME A SAFETY CONCERN UNTIL SOMETIME IN THE CAR'S FUTURE IN THE SECONDHAND MARKET. BLACK MOLD GROWTH MAY BECOME AN ISSUE AS WELL.
NHTSA complaint #11322212 — an unverified report by a vehicle owner.
I WAS INVOLVED IN AN ACCIDENT ON THE FREEWAY THE VEHICLE WAS STRUCK TWICE AND CAREENED INTO THE CENTER DIVIDER ONCE BEFORE COMING TO REST. THE AIRBAGS NEVER DEPLOYED. I SUSTAINED A BROKEN NECK BY HYPER EXTENDING MY NECK OVER THE STEERING WHEEL.
NHTSA complaint #11310899 — an unverified report by a vehicle owner.
MY SON HIT SLAMMED ON HIS BRAKES TO AVOID HITTING THE CAR IN FRONT OF HIM WHO HAD SLAMMED ON THEIR BRAKES, HIT A PATCH OF BLACK ICE AND SLAMMED DIRECTLY INTO THE REAR END OF THE VEHICLE IN FRONT OF HIM. ONLY THE AIR BAG BY HIS FEET WENT OFF. NONE OF THE OTHER AIR BAGS DEPLOYED. THE SEATBELT ALSO DID NOT LOCK UP IMMEDIATELY. HE SUSTAINED A CONCUSSION, LEFT SHOULDER INJURY, NECK PAIN, AND BRUISING TO HIS CHEST AND ABDOMEN FROM THE STEERING WHEEL. HE HAD TO BE TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE CAR IS TOTALED AND IS IN A SALVAGE LOT ON HOLD FOR A WEEK IN CASE YOU WANT TO LOOK AT IT.
NHTSA complaint #11281581 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2016 FORD FIESTA. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND FAILED TO ACCELERATE PROPERLY. IN ADDITION, A SCRAPPING TYPE NOISE WAS PRESENT COMING FROM THE STEERING WHEEL WHILE OPERATING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEAL HAMILTON FORD DEALER LOCATED IN CLOVIS, NEW MEXICO, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 10/19/17 *BF THE CONSUMER STATED THE SEATBELTS IN BACK WOULD LOCK UP WHILE IN USE.
NHTSA complaint #11013491 — an unverified report by a vehicle owner.
WENT TO STOP HIT THE BRAKE PEDDLE AND THE CAR DID NOT SLOW DOWN, I PUMPED THE BRAKES THEN HIT THEM AGAIN STILL THE CAR DID NOT SLOW DOWN, I IMPACTED THE REAR OF A TRUCK, A FIRE STARTED UNDER HOOD IN FRONT OF THE DRIVER'S SIDE AT THE WINDSHIELD AREA, THE STEERING WHEEL AIR BAG DIDN'T DEPLOY NOR DID THE SEAT BELT LOCK, CAUSING ME TO HIT THE STEERING WHEEL WITH MY CHEST. CAR WAS TRAVELING APROX. 35 MPH.
NHTSA complaint #10979125 — an unverified report by a vehicle owner.
YES WHEN I TURN ON MY CAR IT MAKES A LITTLE NOISE ON THE ENGINE. AND ALSO WHEN I DRIVING THE CAR IT MAKES IT LOUDER AND THE TRANSMISSION SLIPPED ON THE FIRST GEAR IT DOESN'T RUN PROPERLY AT ALL... CAUSE I HAVE OTHER CAR AND IT RUNS REAL GOOD NO PROBLEMS AT ALL.. WELL THANKS I HOPE THEY WILL HELP ME
NHTSA complaint #10958062 — an unverified report by a vehicle owner.