41 of the
4,342 complaints filed about the Ford Fiesta
are about the suspension —
1% of everything owners reported.
The worst model year for it is 2011.
I was driving on the highway, and my car started shaking. All of the sudden I couldn't push on the gas anymore, and out of the blue a notification popped up on my screen that said "transmission failure, service immediately" and the car fully stopped working. I was forced to coast to the side of the highway, where I ended up in an incredibly dangerous spot. I had to call the cops, have them come so I wouldn't get hit (it was fully night time), and had to wait for a tow truck to come tow me and my car off the side of the highway.
NHTSA complaint #11734158 — an unverified report by a vehicle owner.
Ford Fiesta 2013 had a transmission malfunction warning pop up and the car aggressively jerked back then wouldn’t accelerate past 25 mph. The warning light stayed on. The car a couple miles after the incident wouldn’t accelerate at all even though the engine was on. This type of stopping happened twice. This issue is not related to my driving or accident but due to Ford producing a car with set malfunctions.
NHTSA complaint #11591504 — an unverified report by a vehicle owner.
New vehicle was sold with 2 manufacturing defects: 1) Defective front left shock absorber with made steering unstable. 2) Leaking value cover gasket with created a fire risk. 3) Both defects where confirmed by a dealer. 4) Vehicle has not been inspected by manufacturer, police, insurance representative or others. 5) No warning lamps, messages or other symptoms of problem were presented prior to first dealer inspection. 6) The dealer who discovered the 2 manufacturing defects within the 3 year warranty period, held the vehicle over the weekend and claimed to have fixed both. However the next time I took it to a service center I was told the value cover gasket was leaking. 7) I eventually returned to the original dealer who sold me the vehicle and they confirmed that the value cover gasket was leaking and apparently was not repaired under warranty as expected. 8) The original dealer repaired the value cover gasket off-premise in local parking lot and over charge me based on previous warranty price.
NHTSA complaint #11497274 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Fiesta. The contact stated that the front passenger’s side axle exhibited a loud noise while driving at various speeds. The contact stated that the front passenger’s side axle was replaced three times however, the repair failed to fix the failure. The vehicle was taken back to the dealer and the front axle was replaced. The dealer informed the contact that the aftermarket part on the vehicle was causing the passenger’s side front axle failure. The vehicle was repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 30,000.
NHTSA complaint #11425558 — an unverified report by a vehicle owner.
WHEN DO PURSHASE THE CAR THE SPEAKER ON R SIDE HAD ALOT OF STATIC AND WHEN I WOULD DRIVE THE WHEELS SEEM TO WOBBLE,AND FELT VER IN SAFE TO DRIVE. WHEN I WAS TO TAKE CAR IN THE COVID CAME AND CLOSED EVERYTHING DOWN. WHEN SERVICE DEPARTMENT OPEN I TOOK CAR IN AND EXPLAINED WHAT WAS WRONG SO THEY REPLACED THE SPEAKER AND SAID THE R SIDE UNDER WHEELS WERE REALLY BAD AND IT NEEDED TO BE FIXED. I DIDN'T REMEMBER TO LET SERVICE KNOW ABOUT THE INSIDE PARTS THAT WAS BROKE AND MISSING. THEN THEY HAD TO CLOSE AGAIN. ONCE I WAS ABLE TO GET OIL CHANGE AND WHEELS ROTATE IT I MANAGED TO TALK TO THE SALES AGENT AND EXPLAIN TO HIM WHAT WAS GOING ON AND HE TOLD ME TO BRING MY CAR IN TO SEE HOW MUCH IT WOULD BE AND HE WOULD GIVE ME HIS DISCOUNT PRICE. THIS STUFF WAS DAMAGED BEFORE I EVEN PURCHASED THE CAR SO I DON'T THINK I SHOULD HAVE TO PAY FOR ANYTHING. NOW SOMETHING UP UNDER MY CAR IS MAKING SOUNDS WHEN I BREAK AND I DON'T THINK IT'S THE BRAKE PADS OR THE SHOES BECAUSE I KNOW THAT SOUND AND IT HAS TO BE SOMETHING ELSE. I HAVE HAD PROBLEMS WITH THIS CAR SINCE I PURCHASED IT AND EVEN BEFORE TAKING IT OFF THE LOT AND BECAUSE OF THE COVID-19 IT'S BEEN VERY HARD TO GET BACK AND FORTH TO GET THINGS TAKEN CARE OF I'M AFRAID TO DRIVE MY CAR NOW BECAUSE WHEN I LET OFF THE GAS AND GET READY TO GO INTO THE BREAK IT SOUNDS VERY STRANGE. I PERSONALLY THINK THAT THIS CAR HAD A LOT OF DAMAGES COULD HAVE BEEN IN A CRASH PRIOR TO ME PURCHASING THE CAR AND IT'S JUST NOT SAFE. I HAVEN'T HAD THE CAR A YEAR AND WHEN I PURCHASED A CAR IT WAS 38,437 AND NOW MY CAR IS 40,000 I WILL TRY TO GET THIS FIXED BEFORE I DRIVE IT AND PUT MYSELF AND MY GRANDKIDS IN DANGER.
NHTSA complaint #11378121 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT AS HE WAS MAKING A LEFT TURN AND HE WAS REAR ENDED. THE LEFT REAR QUARTER PANEL WAS HIT AND THE VEHICLE TURNED SIDEWAYS. AS A RESULT, THE REAR AXEL WAS BENT AND THE LEFT REAR WHEEL WAS ANGLED INWARD. THE VEHICLE HAD TO BE TOWED TO A DEALER BODY SHOP FOR GREEN CHEVROLET, INC. 8017 KNOXVILLE AVE, PEORIA, IL 61615 (888) 701-3462. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE DEALER DIAGNOSED ISSUE AS A DAMAGED AND BENT AXLE AND WANTED TO REPLACE IT WITH A USED AXLE. THE VEHICLE WAS STILL BEING REPAIRED WITH ANOTHER USED AXEL AT THIS TIME. THE MANUFACTURER HAD NOT BEEN CALLED YET. THE FAILURE MILEAGE WAS 69,800.
NHTSA complaint #11352468 — an unverified report by a vehicle owner.
ONLY HAD VEHICLE A MONTH.HAD 2 BLOW OUTS ON TIRES.HAVE HAD PROBLEMS WITH SUSPENSION SINCE THAT TIME.HAD TO SEVERAL ALIGNMENTS AND REPLACE MORE TIRES DUE TO WARE.HAVE PROBLEMS WITH STEERING MOSTLY ON THE PASSENGER SIDE STILL CONTINUES
NHTSA complaint #11351931 — an unverified report by a vehicle owner.
REAR PASSENGER STRUT SNAPPED ON 5 HOUR HIGHWAY DRIVE. WHEN LIFTED AT THE GARAGE IT WAS DISCOVERED THAT WOOD SCREWS WERE USED TO SECURE THE STRUT BRACKETS INSTEAD OF BOLTS. ONE OF THE SCREWS HAD ALREADY FALLEN OUT OF THE STRUT THAT HAD SNAPPED AND ON THE REAR DRIVERS SIDE, ONE OF THE WOOD SCREWS USED WAS LOOSE AND HALF WAY OUT. THE TYPE OF SCREWS USED WERE WRONG BECAUSE THERE WAS NOTHING TO TIGHTEN THEM OR HOLD THEM IN PLACE SECURELY AS A BOLT WITH A NUT WOULD AND THEY TURNED AND LOOSENED AS VEHICLE WAS DRIVEN. 2016 PURCHASED FROM A DEALERSHIP ON 9/7/2019 WITH 30K MILES.
NHTSA complaint #11299719 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION FAILED WHEN HE PURCHASED THE VEHICLE. WHILE DRIVING AND DEPRESSING THE ACCELERATOR PEDAL, IT TOOK AWHILE FOR THE VEHICLE TO ACCELERATE. ALSO, WHEN DRIVING AROUND A CURVE, THE VEHICLE HESITATED TO MOVE FORWARD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN NUMEROUS TIMES TO REYNOLDS FORD OF NORMAN (825 N INTERSTATE DR, NORMAN, OK, 73069, (877) 672-2681) WHERE AN UNKNOWN UPDATE WAS COMPLETED. THE VEHICLE WAS ABLE TO DRIVE NORMALLY FOR A DAY; HOWEVER, THE FAILURE RECURRED AND WORSENED. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE AND HESITATED TO MOVE FORWARD. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE STRUTS WERE REPLACED AT 20,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
NHTSA complaint #11245410 — an unverified report by a vehicle owner.
TAKATA RECALL CAR WILL NOT GO INTO REVERS TAKATA RECALL GEAR CHANGE IS ROUGH WILE DRIVING FOREWORDS SHUDDERS I HAVE TO TURN KEY ON AND OFF MANY TIMES BEFORE IT WILL START LOUD CLUNK WHEN MAKING A RIGHT TURN TAKATA RECALL TOOK CAR IN FOR SYNC RECALL MANY TIMES STILL NOT FIXED
NHTSA complaint #11245137 — an unverified report by a vehicle owner.
TAKARA RECALL I'VE OWNED THIS DEATH TRAP SINCE 2012 AND HAS HAD THE DUAL TRANSMISSION REPLACED AT LEAST TWICE.. IT HAS ALWAYS JERKED AND STALLED OUT ON ME WHILE TRAVELING THROUGH INTERSECTIONS, PULLING OFF FROM STOP SIGNS/RED LIGHTS, AND WHILE DRIVING UP HILLS. IT'S EMBARRASSING, BUT MOST OF ALL UNSAFE FOR ME, MY CHILDREN, AND OTHER DRIVERS.
NHTSA complaint #11235217 — an unverified report by a vehicle owner.
AT 232 MILES WE STARTED TAKING THIS CAR BACK TO THE DEALER FOR TRANSMISSION PROBLEMS, AND WERE TOLD THEY HAD NO CLUE WHAT WAS GOING ON, BEFORE 60,000 MILES THEY REPLACED THE TRANSMISSION OR DID SOFTWARE UPDATES NUMEROUS TIMES, ALSO AFTER 60,000 IT CONTINUED. IN ADDITION THE FRAME AND AXELS HAVE HAD SEVERAL ISSUES WHEN THE CAR HAS NEVER BEEN IN ACCIDENT. I WAS TOLD BY A FORD MECHANIC THE TRANSMISSION CAUSED THAT DUE TO THE SEVERE SHAKING CAUSED BY THE TRANSMISSION ISSUES. IN ADDITION THE AIR CONDITIONING HAD ISSUES OVER AND OVER AND THE ELECTRICAL SYSTEM ALSO HAD ISSUES AFTER RECALLS FOR SOMETHING TO DUE WITH THE BATTERY HARNESS, MY LIGHTS WENT OUT, MY RADIO STOPPED WORKING, MY AIR CONDITIONING SYSTEM AND MANY OTHER ODD ELECTRICAL THINGS HAPPENED AT THIS POINT THIS CAR SITS IN MY DRIVEWAY AND IS UNABLE TO BE DRIVEN BECAUSE OF SAFETY ISSUES, WHILE I WAIT AND HOPE THAT FORD IS FORCED TO DO A BUY BACK. I PURCHASED THIS CAR FOR MY DAUGHTER WHEN SHE WENT OFF TO COLLEGE IN THE HOPES SHE WOULD HAVE A SAFE RELIABLE CAR, IT HAS BEEN ANYTHING BUT THAT, SO MANY PROBLEMS OVER THE YEARS BUT UNABLE TO FINANCIALLY TO PURCHASE ANOTHER AND FORCED TO SPEND MONEY ON REPAIRS TO KEEP THIS ONE RUNNING. I AM SO UPSET THAT THEY KNEW BEFORE THEY EVER PUT THIS CAR ON THE ROAD THAT IT WAS UNSAFE JUST SO THEY COULD MAKE MONEY AT THE RISK THEY WERE PUTTING PEOPLE IN, THERE WERE SEVERAL TIMES MY DAUGHTERS CAR WOULD SHAKE STUTTER AND SLOW DOWN THAT SHE HAD TO PULL OFF THE ROAD TO AVOID CAUSING AN ACCIDENT.. I HAVE ALL OF THE WORK BILLS DO YOU WANT THOSE?
NHTSA complaint #11234749 — an unverified report by a vehicle owner.
BEEN NOTICING NOW WITH THE FORD FIESTA 2018 THAT MY THIRD GEAR. LOSES THE GRIP GOING UP HILL. BEEN LIKE THIS FOR A FEW WEEKS. I HAVE TAKEN THE CAR TO THE DEALER. TWO TIMES HAVE THEY REPAIR IT. YET, SADLY SEEMS THAT THIS WILL BE THE THIRD AND FINAL TIME. CAN'T BELIEVE FORD DOESN'T DO DURABLE MANUALS ANYMORE. THE ISSUES ARE A LOT ON THE HIGHWAY. CAN'T AFFORD A CRASH OR ACCIDENT.
NHTSA complaint #11221498 — an unverified report by a vehicle owner.
I AM THE OWNER OF A 2013 FORD FIESTA SE. I TAKE MY CAR FOR REGULAR MAINTENENCE. I REPLACED MY FRONT AND REAR BRAKES IN DECEMBER. A MONTH OR TWO AGO I FELT AN ANOMALY IN MY SUSPENSION AND BRAKES. THE CAR KEPT FEELING LIKE HAD A SHIMMY WHILE DRIVING. IT ALSO STARTED MAKING A WEIRD NOISE. I HAD MY VEHICLE VISUALLY INSPECTED AND NOTHING WAS NOTED. I FINALLY TOOK MY VEHICLE TO KENDRICKS BODY SHOP IN AIKEN, SC AND THEY TOLD ME THAT MY BRAKES HAD FAILED CAUSING THEM TO GO THROUGH THE REAR BACKING PLATE. I WAS ALSO INFORMED THAT MY VEHICLE NEEDED TO BE TOWED AND IT WAS NOT SAFE TO DRIVE.
NHTSA complaint #11218775 — an unverified report by a vehicle owner.
I HAVE TWO ISSUES ON MY CAR. THE FIRST AND MOST CONCERNING ONE TO ME IS JITTERING IN THE DRIVETRAIN UP FRONT WHEN TAKING OFF. FEELS LIKE ITS SLIPPING IN BETWEEN GEARS. WHILE DKING THIS IT SOUNDS LIKE METAL COMPONENTS ROLLING CLOSE TO EACH OTHER AS IF THERE WERE SOME SLOP ALLOWING THEM TO FLOAT AROUND SOME. THATS ALL AS FAR AS DRIVETRAIN. MY SECOND ISSUE IS THE FRONT PASSENGER SIDE WHEEL AREA ON CERTAIN BUMPS FEELS AND SOUNDS LIKE A STRUTT OR SHOCK HAS WEAR ON IT AND ALLOWING IT TO MAKE FREQUENT THUMPING NOISES WHILE GOING OVER THESE BUMPS. QUITE OFTEN WITH WORN ROADS WHERE I RESIDE. OTHER THAN THESE ISSUES ITS BEEN A REALLY GOOD GAS SAVING CAR. THANK YOU FOR YOUR TIME.
NHTSA complaint #11190158 — an unverified report by a vehicle owner.
OPEN RECALL FOR FUEL SYSTEM FOR THIS YEARS CAR TO THOSE MADE UP TO JUNE 2014. MY CAR SHOULD FALL UNDER THIS AS IT WILL NOT PASS EMISSIONS AND THEREFORE REGISTRATION DUE TO THE FUEL SYSTEM WHICH STALLS OUT EVERY TIME I FILL UP FOR GAS. MY CAR WAS MANUFACTURED IN JULY. ADDITIONALLY, THE SUSPENSION NEEDS TO BE COMPLETELY REPLACED DUE TO FAILURE. EVEN MY MECHANIC IS COMPLETELY BAFFLED WHY A NEWER CAR WOULD HAVE SO MANY SAFETY ISSUES.
NHTSA complaint #11182664 — an unverified report by a vehicle owner.
THIS FORD FIESTA HAS MANY PROBLEMS I HAVE SPEND OVER 1300 DOLLARS THIS CAR HAS MANY SAFETY ISSUES. THE DOORS POPED OPEN WHILE DRIVING THIS CAR. I CONTACTED FORD AND THE REPRESENTATIVE WAS NOT CARING SHE STATED IT'S OUT OF THEIR WARRANTY . I EXPLAINED TO HER THAT THE DOORS CAME OPEN WITH MY TWO YEAR OLD IN BACK SEAT IN A CAR SEAT COULD HAVE FELL OUT. I ALSO TOLD HER THE CAR STOPPED IN THE MIDDLE OF THE ROAD. IT'S SOMETHING WRONG WITH THE TRANSMISSION ON THIS CAR. THIS VEHICLE IS NOT SAFE AND I WOULD LIKE THIS LOOKED INTO. I WAS TRAVELING ON A HIGHWAY ALL AMERICAN IN FAYETTEVILLE NC.
NHTSA complaint #11091699 — an unverified report by a vehicle owner.