Ford Flex airbag problems

AIR BAGS

This accident didn’t involve myself. It involved my father who borrowed my 2011 Ford Flex for the evening. This was a one vehicle accident. It is unknown what happened to cause him to Swerve and hit a hit. The air bags didn’t deploy in the Vehicle. My father was wearing his seatbelt. An electric fire started and the car burnt along with my father he wasn’t able to be pulled from the vehicle before it caught fire. According to the witnesses, the airbags did not go off. My father had blunt trauma to the chest and to his frontal lobe and broken ribs. In addition to lots of other injuries that would’ve been avoided if the airbags would have went off. My father could’ve been alive if the airbags went off. But instead, he is dead. The pain and suffering and Trauma that I live through every day of my life of missing my father has been unbearable this past year. I 100% believe the fire started from the air bags not going off and it was faulty wiring in this vehicle. I believe this whole Heartedly. My father Didn’t deserve to die this way. I have a flash drive of the scene with pictures taken by the Missouri State Highway patrol that has been certified. I can send as Evidence as well. I have not viewed this flash drive as it would be too traumatic for me to view them of my father. I do not want to picture him like that. But I feel this case needs to be investigated. I no longer can be OK with this situation. The insurance company never inspected it. My insurance company was the General- Full Coverage- also the vehicle had a lean on it with Car Mart. Not sure if anyone inspected the vehicle after the accident. I know the Missouri house patrol did a full investigation. It set at at tow yard for months in Columbia, Mo. There were multiple people on the scene. Macon Co. ambulance, Macon Co. fire and rescue Macon Co. corners office which they called wrong time of death Which letters to believe my father wasn’t dead yet From the accident. The air bags could have saved HIM!!!!!!

NHTSA complaint #11603939 — an unverified report by a vehicle owner.

AIR BAGS

I was waiting for my stop light to turn green at 39th street and southwest traffic-way, when my light turned green I started pulling through the intersection. I noticed a car coming towards me on southwest traffic-way at a high rate of speed. I hit the breaks thinking that this person is not going to stop. The vehicle proceeded to run the red light and hit the front passenger side of my vehicle at a high rate of speed and sent my 2018 Ford Flex spinning through the intersection. Not a single airbag went off in my vehicle, that is terrifying to me being a father of 3 young children I am blessed that they were not in the vehicle when the accident happened. The police showed up on the scene within minutes of the accident, the other driver took off running on foot. The police seemed confused as to why my airbags didn’t deploy, as well as the tow truck driver that hauled my vehicle away. The main component that I am reporting is that the airbags did not work or deploy, as a standard safety measure in vehicles I believe that is a big safety problem. The vehicle has been marked as a total loss by insurance.

NHTSA complaint #11510323 — an unverified report by a vehicle owner.

AIR BAGS

The contact owns a 2014 Ford Flex. The contact stated while driving approximately 45 MPH when the contact heard a noise coming from the vehicle and shortly after lost control of the vehicle resulting in the contact hitting a parked vehicle with no air bags deploying. There were 3 injured, the son and daughter sustained bruising over arms and legs. The mother sought medical treatment and sustained injuries to the back. A police report was taken and the vehicle was towed to a tow lot then towed to an insurance lot where it was awaiting diagnosis. The contact stated no warning lights were illuminated. The manufacturer was not informed of the failure. The failure mileage was approximately 111,000.

NHTSA complaint #11438432 — an unverified report by a vehicle owner.

AIR BAGS

WE HAVE 2 COMPLAINTS ABOUT THE AIRBAGS. I WAS DRIVING 65MPH ON HIGHWAY AND HIT A BEAR ON FRONT DRIVERS SIDE (AIRBAG DID NOT DEPLOY.) REPAIRED THE CAR. MY DAUGHTER WAS IN A HIGHWAY COLLISION REAR ENDED A PERSON AT 43 -45 MPH AIRBAGS DID NOT DEPLOY. INFORMED YESTERDAY THE CAR IS A TOTAL LOSS. SHE HAD HER GLASSES THROWN OFF HER FACE DASH WAS PUSHED BACK, TROOPER AND TOW TRUCK DRIVER WERE SHOCKED THEY DIDN'T GO OFF. SHE WAS NOT INJURED HAVING CONCUSSIVE SYMPTOMS. WE ALSO FOUND OUT THAT THE VIN DOES NOT MATCH THE INTERIOR OF THE CAR AS THEY WERE RUNNING THE SPECS OF THE VEHICLE. THE VIN IS SAYING THAT IT IS A CLOTH INTERIOR AND MY CAR HAS LEATHER INTERIOR. IF IT WAS AN UPGRADE IT SHOULD STILL BE ASSOCIATED WITH THE VIN OF THE CAR?*DT

NHTSA complaint #11406063 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNED A 2019 FORD FLEX. THE CONTACT STATED WHILE MAKING A LEFT TURN, WHEN ANOTHER VEHICLE RAN THE RED LIGHT AND CRASHED INTO HER VEHICLE ON THE FRONT DRIVER SIDE BUMPER. THE CONTACT STATED NO AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES ON HER AC JOINT (LEFT SHOULDER) AND HER SON (REAR DRIVER SIDE) SUSTAINED BACK INJURIES AND HER DAUGHTER (REAR PASSENGER SIDE) SUSTAINED INJURIES ON HER LEFT KNEE. THE CONTACT STATED THEY ALL SOUGHT MEDICAL ATTENTION WITH THE ENT FROM THE AMBULANCE AND ALSO WENT TO AN EMERGENCY ROOM FOR FURTHER ASSISTANCE ON THEIR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE VEHICLE WAS TOWED TO LOCAL DEALER AUTONATION FORD TORRANCE (3111 PACIFIC COAST HWY, TORRANCE, CA 90505:(424) 253-4976) WHERE THE VEHICLE WAS STILL BEING DIAGNOSED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

NHTSA complaint #11385639 — an unverified report by a vehicle owner.

AIR BAGS

I WAS IN A COLLISION IN MY FORD FLEX ON JUNE 29, 2020. AT THE TIME, A CAR TURNED IN FRONT OF ME ON THE HIGHWAY CAUSING ME TO TBONE THE OTHER VEHICLE AT APPROXIMATELY 45MPH. NONE OF THE AIR BAGS IN MY FORD FLEX DEPLOYED.

NHTSA complaint #11337794 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2017 FORD FLEX. THE CONTACT STATED THAT WHILE TRAVELING AT 45 MPH, SHE DEPRESSED THE BRAKE PEDAL AS SHE HEARD APPROACHING POLICE SIRENS. AS THE CONTACT CAME TO A COMPLETE STOP, SHE WAS HIT FROM BEHIND BY ANOTHER VEHICLE AND WAS THRUST INTO THE MIDDLE OF AN INTERSECTION. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT AND HER DAUGHTER SOUGHT MEDICAL ATTENTION AT THE SCENE. THE NEXT DAY, THE CONTACT WENT TO AN URGENT CARE FACILITY WHERE SHE SOUGHT TREATMENT FOR INJURIES TO HER NECK, HER LEFT ARM AND HER BACK. THE CONTACT'S DAUGHTER DID NOT SUSTAIN ANY INJURIES DUE TO THE ACCIDENT. THE INJURIES OF THE OTHER DRIVER WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY REPAIRED THE REAR END DAMAGE TO THE VEHICLE. THERE WAS AN ACTIVE RECALL ON THE VEHICLE PRIOR TO THE FAILURE UNDER NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION); HOWEVER, THE PART TO REPAIR THE RECALL WERE UNAVAILABLE. THE MANUFACTURER NOR THE DEALER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA complaint #11324447 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2018 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE REAR-ENDED THE VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY. ADDITIONALLY, THE CONTACT HAD A FRONT SEAT PASSENGER AND A REAR PASSENGER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES REPORTED ON THE SCENE AND THE SPOUSE DROVE THE CONTACT AND THE FRONT PASSENGER TO THE HOSPITAL AFTERWARDS FOR A CHECK UP. THE VEHICLE WAS DAMAGED BUT WAS NOT TOTALED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE CONTACT CALLED THE POWER GM DEALER, (330-303-4094, LOCATED AT 15482 OHIO 170, CALCUTTA, OH 43920) AND WAS REFERRED TO THE DONNELL FORD DEALER LOCATED IN BOARDMAN, OH (330-726-8181). THE DEALER WAS CALLED BUT THERE WAS NO RESPONSE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA complaint #11297344 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL THE AIR BAGS ARE OFF AND THE AIRBAG LIGHT FLASHES SOMETIMES WHEN DRIVING IT COMES IN MY DASHBOARD THO REMOVE ALL OBJECTS FROM BEHIND THE PASSENGER SIT OR DRIVER SIT WHEN THERE IS NOTHING THERE AND NOW IT DOESN'T WANNA ACELRATE MY CAR AT ALL IT PARKED NOW FOR 3 MONTHS

NHTSA complaint #11176673 — an unverified report by a vehicle owner.

AIR BAGS

THERE IS A RECALL ON THE ELECTRONIC POWER STEERING FOR CERTAIN 2013 FORD FLEX'S. RECALL 15S18. THE MANUFACTURER SAYS THAT MINE DOES NOT QUALIFY FOR THE BUT THE VEHICLE HAS THE SAME SYMPTOMS AS THE RECALL CAMPAIGN. THE POWER STEERING WAS OUT ON MY VEHICLE, IT LOCKED UP AROUND A CURVE WHEN I WAS DOING ABOUT 50 MILES AN HOUR. THE VEHICLE WOULD NOT TURN RIGHT, I CROSSED A LANE OF ONCOMING TRAFFIC AND HIT A TREE ON SUNDAY 11 18 18. I WAS ON HIGHWAY 70 IN KINGSTON TENNESSEE, HEADED EASTBOUND. THE STEERING WHEEL IS VERY LOOSE AND IN A BIND AS IF THE STEERING WHEEL WAS LOCKED WITH KEYS OUT OF THE IGNITION. I HIT THE TREE DOING ABOUT 35 MPH TO 40 MPH WHEN STEERING BECAME INOP AND THE AIRBAGS DID NOT EVEN DEPLOY. I WAS FORTUNATE ENOUGH TO BE ABLE TO SLOW THE VEHICLE FROM 50 MPH TO AROUND 35 MILES AN HOUR BEFORE STRIKING THE TREE OR COULD'VEBEEN MUCH WORSE. I SUSTAINED SHOULDER INJURY AND CAN ONLY HOPE THAT THIS VEHICLE BECOMES PART OF THE RECALL BECAUSE I COULD HAVE VERY EASILY HIT SOMEBODY HEAD ON AND KILLED SOMEONE OR MYSELF. VERY THANKFUL TO BE HERE BUT THIS COULD HAVE EASILY COST ME MY LIFE.

NHTSA complaint #11152846 — an unverified report by a vehicle owner.

AIR BAGS

EXITING HWY AT 50 MPH, HIT BRAKE. HARD BRAKE PEDAL-NO BRAKES FOLLOWED BY ENGINE FULL THROTTLE ACCELERATION-VEHICLE WAS SENT TO THE FORD DEALER IN OCT FOR A CHECK ENG LIGHT THAT COULDN'T BE EXTINGUISHED. COMPUTER WAS REFLASHED WITH BASIC PROM. NO OTHER ISSUES UNTIL ACCIDENT

NHTSA complaint #11114580 — an unverified report by a vehicle owner.

AIR BAGS

ON MARCH 11TH, THE FORD FLEX COLLIDED AT AN INTERSECTION WHEN AN EXPEDITION TURNED UNSAFELY LEFT IN FRONT OF THE WEST BOUND FLEX. ALTHOUGH THE AIR BAGS INFLATED, THEY QUICKLY DEFLATED BECAUSE OF TWO LARGE HOLES. SEE THE PHOTOS. THE DRIVER OF THE VEHICLE WAS WEARING HIS SEAT- BELT BUT CONTINUES TO EXPERIENCE CHEST PAIN.

NHTSA complaint #11079746 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNED A 2012 FORD FLEX. WHILE DRIVING 1 MPH, THE VEHICLE ACCELERATED BACKWARDS RAPIDLY AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED MINOR INJURIES TO THE KNEES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230) WHERE THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

NHTSA complaint #11057995 — an unverified report by a vehicle owner.

AIR BAGS

I WAS RAN OFF A 2 LANE CITY STREET BY A CAR AND WHEN I OVERCOMPENSENATED TO MOVE AWAY, I HIT MY RIGHT FRONT FENDER ON A SMALL CURB AND THERE WAS A LIGHT POLE THERE. INSTEAD OF MY FRONT AIR BAGS DEPLOYING AS THEY SHOULD HAVE, ALL OF THE SIDE BAGS ON BOTH SIDES DEPLOYED INSTEAD. MY MECHANIC HAS SAID IF THERE WERE A PASSENGER IN THAT SEAT, THAT DIDN'T HAVE THEIR SEATBELT ON, THEY WOULD HAVE HIT THEIR HEAD ON THE DASH BOARD.

NHTSA complaint #11039814 — an unverified report by a vehicle owner.