Owners have filed 2,919 complaints
about the 2013 Ford Focus with NHTSA between 2012 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 5 of 20 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 98
Against the median year of the Ford Focus. 50 means typical for this
model; 100 means roughly double.
Severity — 25
4.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 64
37% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
7345.3%
Latch
2414.9%
Clutch Assembly
2213.7%
Control Module (Tcm/Pcm/Tecm)
1710.6%
Automatic Transmission
116.8%
Clutches/Bands
63.7%
Latch
42.5%
Trunk LID
42.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
1566.7%
1,000 – 9,999 miles
29712.8%
10,000 – 24,999 miles
26511.4%
25,000 – 49,999 miles
37216.1%
50,000 – 74,999 miles
47620.6%
75,000 – 99,999 miles
32714.1%
100,000 – 149,999 miles
33514.5%
150,000+ miles
883.8%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2013 Ford Focus 4 DR FWD
11.6% risk
2013 Ford Focus 5 HB FWD
11.6% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2012peak 160Aug 2026
NHTSA investigations into the 2013 Ford Focus
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ23006Opened 15 Sep 2023Closed 20 Dec 2024FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Loss of Motive Power
On September 15, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 98 consumer complaints alleging loss of motive power in model year (MY) 2012-2018 Ford Focus vehicles. The RQ focused on the effectiveness of the remedies of Recall 18V-735 and 19V-515. In October 2018, Ford issued Recall 18V-735, which updated Powertrain Control Module (PCM) software in MY 2012-2018 Ford Focus vehicles equipped with 2.0L GDI engines built prior to April 13, 2017, and those with 2.0L GTDI engines built prior to February 2, 2018. The recall addressed vehicles experienci...
RQ19005Opened 19 Dec 2019Closed 7 Feb 2022LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl sprin...
PE16001Opened 16 Jan 2016Closed 29 Oct 2016LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door Latch Failure
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked...
Recalls on the 2013 Ford Focus
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
Risk: An engine that stalls while driving increases the risk of a crash.
26V011000
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
20V331000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
19V515000
FUEL SYSTEM, GASOLINE:STORAGE
Ford Motor Company (Ford) is recalling certain 2012 and 2017 Focus vehicles equipped with 2.0L GDI gasoline engines and 2013-2014 Focus ST vehicles equipped with 2.0L GTDI engines, previously recalled under 18V-735. The affected vehicles did not have the Powertrain Control Module (PCM) updated as intended. Therefore, the Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in the fuel vapor management system.
Risk: The excessive vacuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
18V735000
FUEL SYSTEM, GASOLINE:STORAGE
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Risk: The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
16V698000
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."
Risk: With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.
16V643000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
15V813000
ELECTRICAL SYSTEM:WIRING
Ford Motor Company (Ford) is recalling certain model year 2013 Escape vehicles manufactured January 11, 2012, to April 1, 2013, and 2013-2014 Focus ST vehicles manufactured May 03, 2012, to October 14, 2013. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
Risk: The incorrect signals could cause the vehicle to hesitate or the engine to stall, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026338110,138 units in Canada
Fuel System
Issue: On certain vehicles the recall repairs completed by a Ford dealer during recall 18S32 (Transport Canada recall no. 2018-577) may not have been done correctly. As a result, a another repair is required. On certain vehicles, the canister purge valve (CPV) may stick open and cause the fuel tank to deform. If this happens, the fuel gauge could read incorrectly and there could be a loss of power to the wheels. Note: This recall is an expansion of Transport Canada recall no. 2018-577. Vehicles repaired under that recall also require this repair. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module (PCM) software and, if necessary, replace the CPV. If the CPV is replaced, the dealer will inspect and replace the carbon canister, fuel tank and fuel delivery module, as necessary. In the interim, owners are advised to maintain at least 1/2 tank of fuel until the recall repair is performed.
Recall 2026004193,627 units in Canada
Electrical
Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: This recall only affects certain vehicles equipped with a 2.0 L engine. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater. Alternatively, owners can choose to have the dealership permanently disable the engine block heater.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 2019338408 units in Canada
Fuel System
Issue: On certain vehicles repaired under recall 2018-577 (Ford Recall #18S32), the software for the Powertrain Control Module (PCM) was not properly updated. As a result, a second repair is required. The software allows the PCM to detect a Canister Purge Valve (CPV) that is not working properly. A CPV that is not working properly could cause a malfunction indicator light (MIL) to turn on in the instrument cluster, erratic readings on the fuel gauge, and/or the engine may stall. Note: Owners are advised to keep their fuel level above half-full until the recall repairs are completed. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct them to take their vehicle to a dealer to update the Powertrain Control Module (PCM) software.
Recall 2018577136,272 units in Canada
Fuel System
On certain vehicles, the Canister Purge Valve (CPV) may stick open and cause excessive vacuum in the fuel system that could deform the fuel tank. If this were to occur, it could cause: a malfunction indicator light (MIL) to illuminate, erratic readings on the fuel gauge, and/or the engine may stall. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the Powertrain Control Module (PCM) with new software and replace the CPV as necessary. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Note: In the interim, owners are advised to maintain at least 1/2 tank of fuel until the recall repair is performed.
Recall 20184431,324 units in Canada
Electrical
Certain plug-in hybrid and electric vehicles were supplied with a 120V convenience charge cord that may be susceptible to overheating if there is a poor connection at the electrical outlet. This could result in increased cord temperatures, melting, and an increased risk of fire causing injury and/or damage to property. Correction: Dealers will replace the factory supplied 120V convenience cord with the latest version of the cord that includes thermal protection.
Recall 20164759,877 units in Canada
Structure
Certain vehicles equipped with manual transmissions fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 206 – Door Lock and Door Retention Components. The rear hatchback can be unlocked and unlatched with a single press of the interior latch release control button while the vehicle is in motion (less than 7 km/h), which is contrary to the requirements of the standard. As a result, unrestrained occupants may be at greater risk of injury. Correction: Dealers will reprogram the Body Control Module with updated software.
Recall 2016432233,034 units in Canada
Structure
On certain vehicles, the pawl spring tab in the side door latch could break. This condition typically will prevent the door from latching. In certain situations where the door is able to be closed, the door may be partially latched and could unlatch while driving. This could increase the risk of injury to a vehicle occupant seated next to the door, or result in damage to property. Correction: If a door will not latch, dealers will replace all four door latches with a more robust part. Note: A door that is partially latched can cause the courtesy light to remain on, set a door ajar message in the instrument cluster and sound a door ajar chime to alert the driver that there is a door latch problem.
Reports where the owner recorded a crash, a fire, an injury or a death.
Winter Haven, FLFire
ELECTRICAL SYSTEM
The vehicle was serviced at Bartow Ford in Bartow, Florida, where approximately $1,100 was paid for the installation of a Body Control Module (BCM). Less than two weeks after this repair, the vehicle was returned to the same dealership due to issues involving the windshield wipers. According to the dealership’s own written statement, their technician began diagnosing the issue by replacing a blown fuse and tracing the wiring harness. While inspecting the wiring harness near the heater hose area, the technician observed coolant dripping onto the harness. When the technician touched the harness, it immediately caught fire. The shop foreman then had to disconnect the battery to prevent further damage. This fire occurred while the vehicle was in the possession and control of the dealership and during active diagnosis by their technician. Despite this, the dealership is now attempting to charge approximately $3,700 to repair the wiring harness and related components. We find this unacceptable. It is unreasonable to expect the customer to pay for repairs to damage that occurred during dealership service and inspection. This situation raises serious concerns, particularly because the dealership had recently performed electrical work on the vehicle involving the BCM only two weeks earlier.
NHTSA complaint #11725243 — an unverified report by a vehicle owner.
Hastings, MNCrash2 injured
POWER TRAIN
erratic shifting and eratic slipping gears , first happened while on highway and then it wouldnt go in any gear besides reverse and would say transmission overheat wait 5 min . caused another veihcal behind me to slam on there brakes and they ended up getting rear ended from the car behind them ..... all becouse of my cars tcm or transmission issues>!!!! also not too mention ` random unusual noises coming from clutch or shifter when not even start car yet _delayed start and delayed shifting .. i could go on and on this car is a nightmare
NHTSA complaint #11686017 — an unverified report by a vehicle owner.
Hastings, MNCrash2 injured
VEHICLE SPEED CONTROL
erratic shifting and eratic slipping gears , first happened while on highway and then it wouldnt go in any gear besides reverse and would say transmission overheat wait 5 min . caused another veihcal behind me to slam on there brakes and they ended up getting rear ended from the car behind them ..... all becouse of my cars tcm or transmission issues>!!!! also not too mention ` random unusual noises coming from clutch or shifter when not even start car yet _delayed start and delayed shifting .. i could go on and on this car is a nightmare
NHTSA complaint #11686017 — an unverified report by a vehicle owner.
Hastings, MNCrash2 injured
ELECTRICAL SYSTEM
erratic shifting and eratic slipping gears , first happened while on highway and then it wouldnt go in any gear besides reverse and would say transmission overheat wait 5 min . caused another veihcal behind me to slam on there brakes and they ended up getting rear ended from the car behind them ..... all becouse of my cars tcm or transmission issues>!!!! also not too mention ` random unusual noises coming from clutch or shifter when not even start car yet _delayed start and delayed shifting .. i could go on and on this car is a nightmare
NHTSA complaint #11686017 — an unverified report by a vehicle owner.
at 110,000 milesChestnut Hill Cove, MDCrash
AIR BAGS
The contact owned a 2013 Ford Focus. The contact stated while driving 30 mph, she lost control of the vehicle, causing it to roll over twice and ended up in a ditch. The contact stated no warning light was illuminated. The contact stated the front driver's side and the front passenger dashboard air bags did not deploy. The contact stated the front passenger curtain air bag did deploy. The contact stated no one was injured nor sought medical attention. A police report was filed. The insurance company deemed the vehicle a total loss. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 110,000. The VIN was not available.
NHTSA complaint #11516242 — an unverified report by a vehicle owner.
at 74,000 milesDavenport, IACrash
AIR BAGS
The contact owns a 2013 Ford Focus. The contact stated that while her son was driving at 30 MPH, he ran a red light and hit the passenger side of another vehicle. The air bags did not deploy upon impact. No injuries were reported at the scene and a police report was vehicle. Due to the failure, the vehicle was towed to an independent auto repair shop where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was deemed a total loss. The failure mileage was approximately 74,000.
NHTSA complaint #11510029 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Pleasant Ridge, MI
POWER TRAIN
See attached document for complaint.
NHTSA complaint #11758556 — an unverified report by a vehicle owner.
Kingsland, GA
ELECTRICAL SYSTEM
The evap canister purge valve has been a recurring problem for this vehicle. The canister was replaced in 2021, but continued having problems, as it pulled a vacuum on the fuel tank in upwards of 3/8 inch. (Documented by Murray Ford in 2023 and reassuredthere was no issue by them) the vehicle has displayed inaccurate fuel readings and caused our family to be disabled and then stranded in the night on highway 95. It put the safety of my family, and other motorists at risk The problem hasn't been duplicated because their "software fix" essentially ignored the problem altogether. There were no warnings. According to my vehicle it had at least 50 miles til empty. The fuel sending unit is displaying innacurqte fuel readings, and the fuel pump has displayed symptoms, characterized by surging, stalled when accelerating from a stop, and of course, completely shutting off, while on the highway. I've tried my best to trust and be patient with Ford and for them to do the right thing, but have been brushed off.
NHTSA complaint #11750254 — an unverified report by a vehicle owner.
Kingsland, GA
ENGINE
I am reporting a severe vehicle safety hazard and engine stalling incident on my 2013 Ford Focus caused by an un-remedied factory emissions safety defect (related to Ford Recall 26S40 / 18S32). Due to an incomplete factory software monitoring patch, the canister purge valve stuck open and allowed continuous, unchecked engine vacuum to pull straight out of the plastic fuel tank. This heavy vacuum physically collapsed and deformed the bottom of the plastic fuel tank inward by approximately 0.25 to 0.375 inches. This structural collapse compressed the internal fuel pump assembly and mechanical float arm, falsifying the dashboard fuel gauge and distance-to-empty calculations. On April 2nd, while driving on Interstate 95 at midnight, the vehicle displayed an inaccurate fuel level, ran completely dry, and suffered a sudden engine stall in high-speed traffic without warning. My family and I were trapped in a highly hazardous situation and were forced to physically push the disabled vehicle 3 miles down the highway in total darkness. We ultimately had to enlist the emergency intervention of the Florida State Patrol Road Rangers to dispatch a unit and supply fuel so we could safely clear the interstate. The vehicle has since thrown a hard diagnostic trouble code P0443, confirming a complete electrical circuit malfunction of the EVAP system. Ford's failure to successfully deploy a functional software monitor has caused severe structural damage to my fuel system and created an imminent, life-threatening safety risk to my family on public highways. I am requesting a federal record of this incident to compel a full vehicle inspection and complete fuel system component replacement by the manufacturer."
NHTSA complaint #11750247 — an unverified report by a vehicle owner.
Kingsland, GA
ENGINE
The evap canister purge valve has been a recurring problem for this vehicle. The canister was replaced in 2021, but continued having problems, as it pulled a vacuum on the fuel tank in upwards of 3/8 inch. (Documented by Murray Ford in 2023 and reassuredthere was no issue by them) the vehicle has displayed inaccurate fuel readings and caused our family to be disabled and then stranded in the night on highway 95. It put the safety of my family, and other motorists at risk The problem hasn't been duplicated because their "software fix" essentially ignored the problem altogether. There were no warnings. According to my vehicle it had at least 50 miles til empty. The fuel sending unit is displaying innacurqte fuel readings, and the fuel pump has displayed symptoms, characterized by surging, stalled when accelerating from a stop, and of course, completely shutting off, while on the highway. I've tried my best to trust and be patient with Ford and for them to do the right thing, but have been brushed off.
NHTSA complaint #11750254 — an unverified report by a vehicle owner.
Kingsland, GA
FUEL/PROPULSION SYSTEM
I am reporting a severe vehicle safety hazard and engine stalling incident on my 2013 Ford Focus caused by an un-remedied factory emissions safety defect (related to Ford Recall 26S40 / 18S32). Due to an incomplete factory software monitoring patch, the canister purge valve stuck open and allowed continuous, unchecked engine vacuum to pull straight out of the plastic fuel tank. This heavy vacuum physically collapsed and deformed the bottom of the plastic fuel tank inward by approximately 0.25 to 0.375 inches. This structural collapse compressed the internal fuel pump assembly and mechanical float arm, falsifying the dashboard fuel gauge and distance-to-empty calculations. On April 2nd, while driving on Interstate 95 at midnight, the vehicle displayed an inaccurate fuel level, ran completely dry, and suffered a sudden engine stall in high-speed traffic without warning. My family and I were trapped in a highly hazardous situation and were forced to physically push the disabled vehicle 3 miles down the highway in total darkness. We ultimately had to enlist the emergency intervention of the Florida State Patrol Road Rangers to dispatch a unit and supply fuel so we could safely clear the interstate. The vehicle has since thrown a hard diagnostic trouble code P0443, confirming a complete electrical circuit malfunction of the EVAP system. Ford's failure to successfully deploy a functional software monitor has caused severe structural damage to my fuel system and created an imminent, life-threatening safety risk to my family on public highways. I am requesting a federal record of this incident to compel a full vehicle inspection and complete fuel system component replacement by the manufacturer."
NHTSA complaint #11750247 — an unverified report by a vehicle owner.
Kingsland, GA
FUEL/PROPULSION SYSTEM
The evap canister purge valve has been a recurring problem for this vehicle. The canister was replaced in 2021, but continued having problems, as it pulled a vacuum on the fuel tank in upwards of 3/8 inch. (Documented by Murray Ford in 2023 and reassuredthere was no issue by them) the vehicle has displayed inaccurate fuel readings and caused our family to be disabled and then stranded in the night on highway 95. It put the safety of my family, and other motorists at risk The problem hasn't been duplicated because their "software fix" essentially ignored the problem altogether. There were no warnings. According to my vehicle it had at least 50 miles til empty. The fuel sending unit is displaying innacurqte fuel readings, and the fuel pump has displayed symptoms, characterized by surging, stalled when accelerating from a stop, and of course, completely shutting off, while on the highway. I've tried my best to trust and be patient with Ford and for them to do the right thing, but have been brushed off.
NHTSA complaint #11750254 — an unverified report by a vehicle owner.
Lumberton, NC
FUEL/PROPULSION SYSTEM
I had my purge valve replaced under 24N07 ford costumer satisfactory program and the faulty purge valve damaged my catalytic converter and caused my engine light to illuminate with P0420.
NHTSA complaint #11742139 — an unverified report by a vehicle owner.
Anderson, CA
UNKNOWN OR OTHER
Transmission problems and my car is still under 100000 and it’s a 2013 ford focus
NHTSA complaint #11739072 — an unverified report by a vehicle owner.
Longwood, FL
UNKNOWN OR OTHER
While driving home from work, I was attempting to accelerate my RPMs showed 4000. However, my speed did not match the car. He hesitated and was doing a lot of jerking after I got home turned off the car turned it back on my check engine light came on and it threw a code P07A5.
NHTSA complaint #11738402 — an unverified report by a vehicle owner.
Woodbridge, VA
POWER TRAIN
The "shift tower" typically refers to the external mechanism on top of the transmission where the shifter cables connect. Problems with this part, which is a broken internal pin, result in a shifter that moves freely without engaging any gears. The gear become in operatable when driving down the highway, which is a hazard on the road. There were no warning light just not ale to change gears.
NHTSA complaint #11736515 — an unverified report by a vehicle owner.
Woodbridge, VA
UNKNOWN OR OTHER
The "shift tower" typically refers to the external mechanism on top of the transmission where the shifter cables connect. Problems with this part, which is a broken internal pin, result in a shifter that moves freely without engaging any gears. The gear become in operatable when driving down the highway, which is a hazard on the road. There were no warning light just not ale to change gears.
NHTSA complaint #11736515 — an unverified report by a vehicle owner.
Woodbridge, VA
ENGINE
The "shift tower" typically refers to the external mechanism on top of the transmission where the shifter cables connect. Problems with this part, which is a broken internal pin, result in a shifter that moves freely without engaging any gears. The gear become in operatable when driving down the highway, which is a hazard on the road. There were no warning light just not ale to change gears.
NHTSA complaint #11736515 — an unverified report by a vehicle owner.
Batavia, OH
UNKNOWN OR OTHER
The vehicle began to experience issues where it was difficult to start and ran rough. Multiple times after turning off vehicle and attempting to restart later it would not restart. Had vehicle towed to dealership for repairs, they conducted a recall repair and test over multiple days. Picked up vehicle, drove approximately 7 miles. Went into store came back and vehicle would not start. Multiple other recalls are listed for this date range and motor that likely could be impacting my current vehicle. However, this VIN is not listed as a specific recall. Current situation places driver and passenger at risk as the vehicle does not run properly and does not restart
NHTSA complaint #11731107 — an unverified report by a vehicle owner.
Batavia, OH
ENGINE
The vehicle began to experience issues where it was difficult to start and ran rough. Multiple times after turning off vehicle and attempting to restart later it would not restart. Had vehicle towed to dealership for repairs, they conducted a recall repair and test over multiple days. Picked up vehicle, drove approximately 7 miles. Went into store came back and vehicle would not start. Multiple other recalls are listed for this date range and motor that likely could be impacting my current vehicle. However, this VIN is not listed as a specific recall. Current situation places driver and passenger at risk as the vehicle does not run properly and does not restart
NHTSA complaint #11731107 — an unverified report by a vehicle owner.
Batavia, OH
FUEL/PROPULSION SYSTEM
The vehicle began to experience issues where it was difficult to start and ran rough. Multiple times after turning off vehicle and attempting to restart later it would not restart. Had vehicle towed to dealership for repairs, they conducted a recall repair and test over multiple days. Picked up vehicle, drove approximately 7 miles. Went into store came back and vehicle would not start. Multiple other recalls are listed for this date range and motor that likely could be impacting my current vehicle. However, this VIN is not listed as a specific recall. Current situation places driver and passenger at risk as the vehicle does not run properly and does not restart
NHTSA complaint #11731107 — an unverified report by a vehicle owner.
Fairhaven, MA
STEERING
Steering wheel became hard to turn and then no steering and steering loss Stop safely came on the instrument panel, had car towed home and have had no one look at it yet
NHTSA complaint #11725902 — an unverified report by a vehicle owner.
Winter Haven, FLFire
ELECTRICAL SYSTEM
The vehicle was serviced at Bartow Ford in Bartow, Florida, where approximately $1,100 was paid for the installation of a Body Control Module (BCM). Less than two weeks after this repair, the vehicle was returned to the same dealership due to issues involving the windshield wipers. According to the dealership’s own written statement, their technician began diagnosing the issue by replacing a blown fuse and tracing the wiring harness. While inspecting the wiring harness near the heater hose area, the technician observed coolant dripping onto the harness. When the technician touched the harness, it immediately caught fire. The shop foreman then had to disconnect the battery to prevent further damage. This fire occurred while the vehicle was in the possession and control of the dealership and during active diagnosis by their technician. Despite this, the dealership is now attempting to charge approximately $3,700 to repair the wiring harness and related components. We find this unacceptable. It is unreasonable to expect the customer to pay for repairs to damage that occurred during dealership service and inspection. This situation raises serious concerns, particularly because the dealership had recently performed electrical work on the vehicle involving the BCM only two weeks earlier.
NHTSA complaint #11725243 — an unverified report by a vehicle owner.
Richmond, VA
STEERING
During recent freezing weather, upon starting the car and attempting to turn, I realized that the steering wheel was frozen solid. While researching what could have happened, the war warmed up enough to melt the water in the electric power assisted steering motor, allowing the vehicle to turn. Now, the EPAS is seized up completely. If I had been driving when it locked up completely, it could have proved fatal. The problem has not been reproduced, as it just happened in the last couple of weeks. I never got any check engine light pertaining to this issue. OBDII showed not errors for the EPAS.
NHTSA complaint #11717304 — an unverified report by a vehicle owner.
Salem, MA
LATCHES/LOCKS/LINKAGES
The contact owns a 2013 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) and would like to be removed from the recall distribution list. The local dealer was contacted. The vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11702176 — an unverified report by a vehicle owner.
Barrington, NJ
POWER TRAIN
Our 2013 ford focus has had the shudder clutch replaced 3 times in 4 years. We paid $2500 for them to replace the clutch, forks, and adjust the tcm module. Within a year it went again. They replaced under our warranty from the first fix. Then a year later, it went again, warranty was out but ford sent a letter to replace for free. They did.. and now it’s broke again. It shudders and jerks so bad. My college daughter takes it to and from school and relies on it. I don’t understand how Ford gets away with this as it is an ongoing issue with this year make and model vehicle. It’s dangerous, will stall… and jerk. They charge to fix and all it is a bandaid for an ongoing inevitable failure again. On top of that all the electrical to the radio, speakers and such went as well. The vehicle has less than 98k miles on it. It is well taken care of. This transmission issue is Fords negligence. It’s dangerous, deadly; and I cannot believe they continue to charge for an issue they know about.
NHTSA complaint #11700041 — an unverified report by a vehicle owner.
Barrington, NJ
ELECTRICAL SYSTEM
Our 2013 ford focus has had the shudder clutch replaced 3 times in 4 years. We paid $2500 for them to replace the clutch, forks, and adjust the tcm module. Within a year it went again. They replaced under our warranty from the first fix. Then a year later, it went again, warranty was out but ford sent a letter to replace for free. They did.. and now it’s broke again. It shudders and jerks so bad. My college daughter takes it to and from school and relies on it. I don’t understand how Ford gets away with this as it is an ongoing issue with this year make and model vehicle. It’s dangerous, will stall… and jerk. They charge to fix and all it is a bandaid for an ongoing inevitable failure again. On top of that all the electrical to the radio, speakers and such went as well. The vehicle has less than 98k miles on it. It is well taken care of. This transmission issue is Fords negligence. It’s dangerous, deadly; and I cannot believe they continue to charge for an issue they know about.
NHTSA complaint #11700041 — an unverified report by a vehicle owner.
at 178,391 milesRiverton, WY
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled, the RPM decreased, and the vehicle turned off independently. While attempting to restart the vehicle, the vehicle failed to respond. The contact stated that a dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer to be diagnosed, and it was determined that the fuel line and fuel system needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V515000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 178,391.
NHTSA complaint #11699842 — an unverified report by a vehicle owner.
Portage, IN
UNKNOWN OR OTHER
The reverse Camera assist and alerts are faulty. The camera when you put the car into Reverse is upside down all of a sudden. The alerts continue to beep when I put the car in reverse as well. It's very dangerous because you think something is behind you even though there is nothing. Because the camera is upside down you can see anything behind you as well it just beeps non stop with no assistance.
NHTSA complaint #11692425 — an unverified report by a vehicle owner.
Hastings, MNCrash2 injured
POWER TRAIN
erratic shifting and eratic slipping gears , first happened while on highway and then it wouldnt go in any gear besides reverse and would say transmission overheat wait 5 min . caused another veihcal behind me to slam on there brakes and they ended up getting rear ended from the car behind them ..... all becouse of my cars tcm or transmission issues>!!!! also not too mention ` random unusual noises coming from clutch or shifter when not even start car yet _delayed start and delayed shifting .. i could go on and on this car is a nightmare
NHTSA complaint #11686017 — an unverified report by a vehicle owner.
Hastings, MNCrash2 injured
VEHICLE SPEED CONTROL
erratic shifting and eratic slipping gears , first happened while on highway and then it wouldnt go in any gear besides reverse and would say transmission overheat wait 5 min . caused another veihcal behind me to slam on there brakes and they ended up getting rear ended from the car behind them ..... all becouse of my cars tcm or transmission issues>!!!! also not too mention ` random unusual noises coming from clutch or shifter when not even start car yet _delayed start and delayed shifting .. i could go on and on this car is a nightmare
NHTSA complaint #11686017 — an unverified report by a vehicle owner.
