1,204 of the
29,786 complaints filed about the Ford Focus
are about the braking system —
4% of everything owners reported.
The worst model year for it is 2000.
[XXX] driving her 2016 ford focus hit me [XXX] she claims her btakes did not work hitting multiple times she hit me so hard her car flew many feet back. I believe her car was defective it was alittle snowy but nothing bad. [XXX] said her brakes did not work at all. Me and multiple cars were able to come to complete stop with no skidding i have toyota rav4. I think her car might have been told my car needed repairs. I was severely injured severe permanent concussion brain neck back shoulder arm hand chest back muscle nerve damage. Dunno if [XXX] was also injured INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11738923 — an unverified report by a vehicle owner.
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated before shifting to the next gear and jolted into gear while upshifting. The contact stated that while stopped at traffic lights, the vehicle vibrated abnormally. The contact stated that whenever the vehicle was warmed up, and attempting to shift to reverse(R), the transmission failed to respond. The contact had to wait for the transmission temperature to drop and then shift into reverse(R). The ABS, ESC, and transmission warning lights were illuminated, and the message “Hill Start Assist Unavailable” was displayed. Additionally, the contact stated that while the A/C was activated, there was water accumulating in the passenger’s side footwell, causing the carpet to become saturated. The vehicle was taken to an independent mechanic to be diagnosed, and it was determined that there were several major failures with the transmission. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 53,300.
NHTSA complaint #11731865 — an unverified report by a vehicle owner.
I am reporting a dealership conduct issue that directly affected vehicle safety and caused financial loss. Valley Ford of Columbus, Ohio told me by phone that a specific safety-related part for my vehicle was in stock and available. Based on that representation, I traveled to the dealership and took time away from work. When I arrived, I was told the part was not available and had not been there. Shortly after this, I went out of town. During that time, Valley Ford stated they were unable to reach me. After returning, I again contacted Valley Ford and was once more told that the same safety-related part was available. I again traveled to the dealership, taking additional time off work, and once again was told upon arrival that the part was not available. This resulted in the same situation happening twice. Because of this repeated misinformation, I lost wages and hard-earned paid time off (PTO), was delayed in repairing my vehicle, and had to continue driving while waiting for a safety-related component I was told was available. I use my vehicle for work every day for approximately eight hours per day. Being forced to continue operating my vehicle without this safety-related repair places myself and other motorists at risk. After these incidents, I contacted Germain Ford of Columbus, Ohio in an effort to resolve the issue. I was informed that the same safety-related part could take up to eight weeks to become available. This extended delay has further prolonged my inability to complete necessary safety-related repairs and has continued to place me in a potentially unsafe driving situation. I believe this repeated misinformation and prolonged unavailability of a safety-related vehicle component is dangerous and unacceptable. I am submitting this complaint so NHTSA is aware of the actions of Valley Ford of Columbus, Ohio and the ongoing delay reported by Germain Ford of Columbus, Ohio.
NHTSA complaint #11713003 — an unverified report by a vehicle owner.
The transmission keeps slipping at 2nd and 3rd gear. The shop I got it at fixed it twice and this time the transmission light turned on. They told me to go through this process
NHTSA complaint #11696849 — an unverified report by a vehicle owner.
The brakes went to the floor and the whole car locked up. When I pressed the brakes to slow down it felt like something on the brakes just fell apart. I was in a car accident because of this I hit another car no no
NHTSA complaint #11689608 — an unverified report by a vehicle owner.
1) power train system- P090C AND P090C-00 clutch b actuator circuit low causing transmission to slip. dangerous when driving 2) anti-lock brake system code U0401-00 and U3003-16
NHTSA complaint #11676415 — an unverified report by a vehicle owner.
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 70 MPH, the "Oil Pump" message became displayed, and the vehicle decelerated and stalled. Additionally, during the failure there was a loud knocking sound coming from the engine. The contact stated that the brakes failed to function properly while the brake pedal was depressed. The vehicle was towed to the local dealer who determined that the engine had failed; however, the cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 160,000.
NHTSA complaint #11668146 — an unverified report by a vehicle owner.
I was starting to pull away from a traffic light but the car would not go to second gear and was shaking violently this has happened more times then I can count and I take care of my [XXX] we travel 50 miles a day in this car on one of the most dangerous roads in the nation [XXX] ) there are places on this road with no emergency lanes in case my car stalls again or just won't go into gear and I have drivers bearing down on me at 70 miles an hour. I know for a fact these issues have come up with countless others that have bought this vehicle and I just don't understand why this isn't a big enough safety concern is it going to take the death of me and my grandson for a recall to be made on this piece of garbage ford calls a transmission? I don't have $ for another vehicle and if this one doesn't keep getting me to work I'll be out of a job and we will be homeless a friend helped me buy this car and I assumed he checked it out first and he only looked at the accident report but not the overall report on these vehicles which shouldn't even be on car lots for sale they are unsafe death traps and when people start dying in them which im sure has already happened those deaths are on ford and on this so called national highway safety because your not doing your job this recall should have happened years ago INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11666933 — an unverified report by a vehicle owner.
Engine failure occurred in the exact same manner as listed under Ford Recall Reference Number: 23S64 [XXX] ). My vehicle contains the same engine as listed in Ford Recall Reference Number 23S64 but for some reason my vehicle is not contained in this recall. - The engine and power braking assist failed - My safety and that of pedestrians was put at risk - The problem has been confirmed by an independent service center - The engine has not been inspected by the manufacturer, police, or insurance representatives. It has been inspected by an independent service center. - There were no warning lamps, messages or other symptoms of the problem prior to the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11663622 — an unverified report by a vehicle owner.
My oil pressure pump and tensioner are the issues . I need a new engine replacement. Everything that 23s64 ford describes on there engine replacement claims is what the issue im going through now with my 1.0 ford focus 2015 . I took it to ford to get it diagnosed already and they are the ones that told me and as well got a second opinion through repairpal and they said the same. I have everything documented. Due to this issue I almost lost my life and my child's while driving my ford focus. Lost all pressure while driving with her in the car. Now she's nervous and scared when we get in any car . Due to she saw the car coming rite into her side on passenger side. No warning lights came on till after the issue had already happened . My brake pedal won't go down . Please help me this is my only form of transportation to work and to pick up my daughter. I dont have money to buy a new engine. Thank you so much for any assistance with this issue. This car has been nothing but problems. When my car was first bought from carmax it started having issues 6 months down the line. Under warranty.at the time carmax didn't want to help me and ford dealership didn't assist me with any help. Under warranty keep in mind . Then it's been issue after issue . I have receipts for everything . Thank you
NHTSA complaint #11657582 — an unverified report by a vehicle owner.
Current Ford recall NHTSA Campaign Number: 23V905000 only includes VINs with automatic transmissions. However, the oil pump belt & timing belt are the same used on the automatic transmissions that are subject of the recall. These components are just as likely to fail on manual transmission VINs but are not included in the current campaign.
NHTSA complaint #11651262 — an unverified report by a vehicle owner.
Car has loss of power, loss of power brakes, low engine oil pressure. Current recall 23S64 does not cover my vin but my car is experiencing the same issues. My car is in the same date range and has the same engine. Car was diagnosed with bad oil pump/belt. I have contacted Ford multiple times about having my car included in recall with no resolution.
NHTSA complaint #11639144 — an unverified report by a vehicle owner.
With out warning my car lost power and went from 65 mph to 40 in an instant, I was able to avoid hitting the side wall of the freeway and with Gods help avoided hitting any other vehicles. The oil light came on then the engine light soon after, I was able to take the first exit off the freeway and pulled over in a gas station parking lot. Tow truck took it to the dealership, this car has a recall and the recall description matches exactly what happed. The dealership told me it will take them 6-8 weeks before they can even diagnosis the car for that recall. I am stuck without a car, and I am lucky no one was injured. People with this type of Ford ecoboost need to be made aware they are driving a vehicle at any moment can have total engine failure putting lives in danger. When I received the original recall letter, I called Five Star Ford in April to set the appointment, and they told me they are not taking those recall repairs right now and to call back at another time. I called back in May and was told they are still not taking repairs for that recall, to call back 3rd quarter of 2024. You can see that Ford has put lives in danger if others who called for the repaired was turned away as well.
NHTSA complaint #11606631 — an unverified report by a vehicle owner.
On June 22 myself and my wife were pulling out of the Food Lion Parking Lot. As we proceeded out to the main Road the gas pedal stuck. The car kept accelerating and know matter what I did I could free the gas pedal. Because of that we hit 3 cars in the intersection. Our car literally exploded putting Myself and my wife in the hospital .My wife has had 3 surgeries for a broken pelvis.She is still in serious condition.Myself I suffered 3 broken ribs and a lacerated liver. Ford should be held accountable for our terrible pain and suffering.?
NHTSA complaint #11597854 — an unverified report by a vehicle owner.
The contact owns a 2016 Ford Focus. The contact stated that upon starting the vehicle, there was an abnormal clicking noise coming from the engine. The engine lost oil pressure. The contact stated that the brake pedal was depressed but the vehicle was slow to respond, and the brake pedal was depressed to the floorboard. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, where it was determined that the tensioner arm was fractured, and the fuel pump was not providing power to the engine. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was towed to another local dealer, Schicker Ford of St. Louis (3300 S. Kingshighway Blvd, Saint Louis, MO 63139), who informed the contact that all the parts were not in the vehicle. The contact called the original local dealer, who informed the contact to pick up the parts. The manufacturer was contacted and referred the contact to the local dealer. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 109,000.
NHTSA complaint #11595431 — an unverified report by a vehicle owner.
issues with (i'm guessing transmission) vehicle lurching forward when applying brakes, as if brakes aren't being applied at all. I was in traffic and trying to stop, and multiple times while my car tried to switch gears it lurched me forward and almost into the car in front of me. I'm now having to double following space between me and vehicles because I can't predict when the lurching will overpower my brakes. Unknown what is actually causing it as dealers are booked a bit far out and I'm waiting for my appointment to bring it in.
NHTSA complaint #11593630 — an unverified report by a vehicle owner.