1,032 of the
29,786 complaints filed about the Ford Focus
are about the body and structure —
3% of everything owners reported.
The worst model year for it is 2012.
My rear passenger door latch is corroded. It is difficult to open, it sometimes fails to open. I have children under the age of 3 in the backseats of my car. I do not want the latch to fail and the door to open while in motion. It is available for inspection upon service. Problems started to appear within the last year and has persisted to the point of being very difficult to open. No warnings or messages prior, since it is a body issue. Has not been inspected by any professionals.
NHTSA complaint #11754855 — an unverified report by a vehicle owner.
My driver side door was working perfect until one day i went into my car and tryed closing my door but it wont close so i had to go to work while holding the door so it dosent open i favent talked to ford itself bucause om scared they will charge me a lot
NHTSA complaint #11752964 — an unverified report by a vehicle owner.
While driving on the highway the sunroof suddenly blew off. The sunroof had not been opened prior. The frame bent upwards from the front, and the glass completely flew out onto the highway.
NHTSA complaint #11736311 — an unverified report by a vehicle owner.
March 27th I went to have my focus recalled March 31st there was still one unopened recall. I did not go back to them to fix it the my documentation was falsified there's still an open recall on my Ford there's no documentation that I have it replaced. In fact it'd be easier to prove that they falsified information nths. It is a simple way to prove you need to remove the door handle and see if the door lock has been repaired and it hasn't
NHTSA complaint #11733734 — an unverified report by a vehicle owner.
Multiple mechanics working at and including but not limited to: Firestone, discount tires, Midas, Walmart, independent mechanics have informed me the rear wheels can not be realigned with the front wheels due to how it was designed. This has caused my rear wheels to become more and more out of alignment with no way to repair the misalignment. So all steering components have been more and more hard to control and are being destroyed at a faster rate. Including but not limited to: car sound deadening stuff. Bolts, nuts, screws, undercarriage, tire wear, the front alignment etc. It has not been inspected by anyone but mechanics.
NHTSA complaint #11639131 — an unverified report by a vehicle owner.
My vehicle seized up as I was driving it and I wrecked it aside a median. I had to tow it to the ford dealership for them to diagnose it as the recall stated. The recall wasn’t officially out yet, so I had to tow my vehicle back to my house. This happened in February 2024. I have received a new engine, but had to continue to make payments on a car that I was not able to drive and only received a rental within the past 6 weeks since I have paid for new brakes, new battery, new tires, and an alignment. None of these things were covered for the recall except the engine. The dealership clearly states that because my car has been sitting I have to purchase these other items. I have reached out to corporate and the dealership and haven’t gotten anywhere. I don’t know if even doing this will help, but I definitely feel taken advantage of. I think someone should reimburse me for tires and battery due to the extended time it sat. Heck, even the brakes too.
NHTSA complaint #11632177 — an unverified report by a vehicle owner.
At stop sigh,another vehicle coming down from a hill with a high speed hit and crush my car from behind.Two back passenger doors bent and the trunk hood bent as well.This is why i'm requesting a salvage title.
NHTSA complaint #11624323 — an unverified report by a vehicle owner.
This is the second failure of the door latch we’ve had. 1st time was drivers door. Today was passenger door. Ford dealers refuse to fix it. Carthage ford sold me the parts and I paid my mechanical c to fix the drivers door. $200 for the door latches $200 to install. Now I have to do the passenger door. I was under the impression this should be free as it’s a recall I’ve contacted ford corporate and didn’t get anywhere with them either. They were supposed to get something set up with a local dealer but never heard back from them. This is a huge safety issue. Please help me either getting reimbursed for the earlier repairs and parts and maybe getting the others fixed or at least pay the bill if I have to get them done
NHTSA complaint #11603882 — an unverified report by a vehicle owner.
The trunk lid is rusting/deteriorating along the rim that meets the back bumper. I just dropped it off my red Ford Focus to Scott's Auto Fixit in Webster, NY for repair. I couldn't afford the new truck lid that the dealership service department offered at the Ford Dealership in Webster. The trunk lid was inspected by my auto insurance representative in 2019 (I have photos from 2019 and today {2024}). The lid is deteriorating with pieces of the lid falling into the trunk. I'm concerned of the possible risk of the trunk deteriorating to the point that other safety components would be affected - light, latch, lock (security). I've also notice that several Ford Focus automobiles are experiencing the same issue; the trunk lids are visibly rusting/deteriorating. The rust has discolored the paint on the rear bumper; that also needs to be addressed. frustrated!
NHTSA complaint #11587539 — an unverified report by a vehicle owner.
Door latches inoperable. Cannot open from outside the vehicle. Passenger side front and both back doors. Back door passenger side door does not open from inside either. Had to pay $373 to Ford dealer to replace driver door latch because it wouldn't latch and made the dashboard not work. Latch codes as follows: driver 02717a (new), passenger 224100 (or 224188 cant see it clearly). Left rear 22418a Right rear cannot open door at all to see latch code. These 3 doors cannot be opened from outside and the rear right door cannot be opened at all. The contact is just inquiring if these door latches will be recalled.
NHTSA complaint #11571215 — an unverified report by a vehicle owner.
The contact owns a 2012 Ford Focus. The contact stated following repair work on the transmission, the contact was advised by the dealer to pick up the vehicle. The dealer informed the contact that the vehicle was not test driven because of extreme rust to the sub frame, and that the vehicle was unsafe to drive. The contact determined that the cost of replacing the sub frame would exceed the value of the vehicle. The vehicle was not repaired. The contact researched online and related the failure to several reported instances of severe corrosion for several years, makes, and models of the vehicle. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.
NHTSA complaint #11554179 — an unverified report by a vehicle owner.
I noticed that KIA had a recall for emergency trunk release. I have a 2014 Ford Focus. The manual says there should be a release latch in the trunk, but there is none.
NHTSA complaint #11551093 — an unverified report by a vehicle owner.
Rocker panels rust out and cause the lifting points on the car unable to be used. Mechanics refuse to work on my car due to not being able to lift the vehicle per manufacturer lifting points.
NHTSA complaint #11549212 — an unverified report by a vehicle owner.
New clutch failing after 20000 miles about 1.5 years after factory change. Car shutters when trying to change gear. Dealership has been able to reproduce issue but doesn't want to cover it. Transmission randomly goes into neutral when driving on highway at speed. This has caused issues with maintaining control as engine power is not going to propel car while surrounded by other vehicles on highway. Dealer has not reproduced issue. Driver side door when ambient air temperature exceed 85 or 90 degrees, door not easily opened. Occurred for dealership personnel too. In none of these instances, warning lights appeared. My safety and others is at risk if the clutches fail prematurely, transmission randomly goes into neutral while in Drive at speed around others on the highway, and if the driver door is sticking closed when temperatures get hot. Car is available for inspection.
NHTSA complaint #11531244 — an unverified report by a vehicle owner.
After completing door latch recall there is still an alert the the hatchback is open. And doesn't shut off. The dealer states that I have to pay for replacement since the recall shows complete. Except the instructions did not show anything in regards to this component , in regards to the fuel system, the dealer said I would have to pay for test to determine if the PCM would fix the engine ight after I took in for recall.
NHTSA complaint #11520873 — an unverified report by a vehicle owner.
While driving on the highway my 2016 ford focus stalled without warning and would not start until after having it towed. When I go to the gas station after filling the gas tank my vehicle is either hard to start or doesn't start until after waiting a while. This happens often. My check engine light stays on and it smells like gas from the outside. The front-end apron of my vehicle has recently fallen off without warning and for no reason. I took my vehicle to San Tan Ford in Gilbert, Arizona where I purchased my 2016 Ford Focus in May of 2016. The technicians' diagnosis was engine light ml on 2pcm code p1450 p0507 fuel tank leaking replace leaking fuel tank and recommend new fuel pump possible damaged from excessive vacuum applied to tank code p1450 replace canister purge valve for code p1450 stuck open & retest. Dealership and Ford Motor Company is refusing to do repairs stating that my VIN number does not have any recalls and refused to check my front-end apron joints for recall 17S03 although my front-end apron has unattached for no reason. the technician also included that the front-end motor mount is collapsed and recommend replacing mount. Water Pump Replacement inspection found leaking recommend replacing water pump. Also, the degas bottle cracked and leaking coolant and Damaged from excessive Vacuum applied to tank The Canister Purge Valve malfunction causing excessive vacuum in the vapor management system. Stuck canister purge valves cause it to stall. If the CPV is replaced, dealers should inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Bearing failed as the result of a sudden overload caused by vibration or imbalance compounded by rapid engine acceleration. This overloads the bearing generating a great deal of heat. Amplified through rapid acceleration and high RPM operation.
NHTSA complaint #11509589 — an unverified report by a vehicle owner.
Vehicle has a recall for Rear Door Latches. I have attempted to take the vehicle to 2 different Cloninger Ford in Hickory and Cloninger Ford in Valdese. Both dealerships claim they can not do the recall due to parts. I would like to know what steps do I need to take to get my vehicle repaired for this recall!
NHTSA complaint #11505755 — an unverified report by a vehicle owner.