Owners have filed 1,123 complaints
about the 2018 Ford Focus with NHTSA between 2018 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 19 of 20 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the Ford Focus. 50 means typical for this
model; 100 means roughly double.
Severity — 21
4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 47
28% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Control Module (Tcm/Pcm/Tecm)
918.8%
Clutches/Bands
714.6%
Hoses/Valves/Sensors
612.5%
Canister
612.5%
Clutch Assembly
612.5%
Automatic Transmission
612.5%
Body
510.4%
Camera
36.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
244.3%
1,000 – 9,999 miles
356.3%
10,000 – 24,999 miles
478.5%
25,000 – 49,999 miles
12422.5%
50,000 – 74,999 miles
17531.7%
75,000 – 99,999 miles
7713.9%
100,000 – 149,999 miles
5610.1%
150,000+ miles
142.5%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2018 Ford Focus 5 HB FWD
11.6% risk
2018 Ford Focus 4 DR FWD
11.6% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2018peak 43Sep 2026
NHTSA investigations into the 2018 Ford Focus
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA26004Opened 31 Jul 2026Still openENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Timing Belt Failure
On December 18, 2025, the Office of Defects Investigation (ODI) opened PE25020 to investigate instances of timing belt failure in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company (Ford), equipped with a 1.0L engine and manual transmission (subject vehicles). Additionally, MY 2018-2021 Ford EcoSport and MY 2016-2018 Focus vehicles with a 1.0L engine and automatic transmission were analyzed as peer vehicles because they utilize a wet timing belt comprised of similar material as the timing belt in the subject vehicles. Through the PE, O...
PE25020Opened 18 Dec 2025Closed 31 Jul 2026ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Timing Belt Failure
On December 18, 2025, the Office of Defects Investigation (ODI) opened PE25020 to investigate instances of timing belt failure in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company (Ford), equipped with a 1.0L engine and manual transmission (subject vehicles). Additionally, MY 2018-2021 Ford EcoSport and MY 2016-2018 Focus vehicles with a 1.0L engine and automatic transmission were analyzed as peer vehicles because they utilize a wet timing belt comprised of similar material as the timing belt in the subject vehicles. Through the PE, O...
PE23015Opened 20 Sep 2023Closed 14 Feb 2024ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Oil Pump Failure
On September 20, 2023, the Office of Defects Investigation (ODI) opened PE23-015 to investigate instances of engine failure due to loss of oil pressure in model year (MY) 2018-2021 Ford EcoSport vehicles. Some consumers reported a low engine oil pressure warning lamp immediately preceding a complete loss or reduction of motive power while the vehicle was in motion. The investigation revealed that the engine oil pump drive belt tensioner arm may fracture, separate from the tensioner backing plate, and/or the oil pump drive belt may degrade and lose teeth, resulting in a loss of engine oil press...
RQ23006Opened 15 Sep 2023Closed 20 Dec 2024FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
Loss of Motive Power
On September 15, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 98 consumer complaints alleging loss of motive power in model year (MY) 2012-2018 Ford Focus vehicles. The RQ focused on the effectiveness of the remedies of Recall 18V-735 and 19V-515. In October 2018, Ford issued Recall 18V-735, which updated Powertrain Control Module (PCM) software in MY 2012-2018 Ford Focus vehicles equipped with 2.0L GDI engines built prior to April 13, 2017, and those with 2.0L GTDI engines built prior to February 2, 2018. The recall addressed vehicles experienci...
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Recalls on the 2018 Ford Focus
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.
Risk: An engine that stalls while driving increases the risk of a crash.
26V376000
POWER TRAIN:MANUAL TRANSMISSION
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
26V011000
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
26V012000
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
23V905000
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Risk: A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
18V845000
POWER TRAIN:MANUAL TRANSMISSION
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus vehicles equipped with a 1.0L Fox GTDI engine and a 6-speed manual transmission. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
18V735000
FUEL SYSTEM, GASOLINE:STORAGE
Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.
Risk: The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026338110,138 units in Canada
Fuel System
Issue: On certain vehicles the recall repairs completed by a Ford dealer during recall 18S32 (Transport Canada recall no. 2018-577) may not have been done correctly. As a result, a another repair is required. On certain vehicles, the canister purge valve (CPV) may stick open and cause the fuel tank to deform. If this happens, the fuel gauge could read incorrectly and there could be a loss of power to the wheels. Note: This recall is an expansion of Transport Canada recall no. 2018-577. Vehicles repaired under that recall also require this repair. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module (PCM) software and, if necessary, replace the CPV. If the CPV is replaced, the dealer will inspect and replace the carbon canister, fuel tank and fuel delivery module, as necessary. In the interim, owners are advised to maintain at least 1/2 tank of fuel until the recall repair is performed.
Recall 2026005138,783 units in Canada
Electrical
Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: This recall replaces Transport Canada recall no. 2025-554. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater. Alternatively, owners can choose to have the dealership permanently disable the engine block heater.
Recall 2026004193,627 units in Canada
Electrical
Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: This recall only affects certain vehicles equipped with a 2.0 L engine. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater. Alternatively, owners can choose to have the dealership permanently disable the engine block heater.
Recall 20237047,164 units in Canada
Engine
Issue: On certain vehicles, the engine oil pump tensioner and/or the engine oil pump drive belt could fail and cause a loss of engine oil pressure. If this happens, the engine could fail and cause a loss of power to the wheels and a loss of power braking assist. Note: This recall only affects vehicles equipped with a 1.0L engine. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. A loss of power brakes can cause an increase in brake pedal force and lead to an increase in stopping distance. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the oil pump drive belt tensioner assembly. The dealer will also replace the oil pump drive belt.
Recall 2018665134 units in Canada
Powertrain
On certain vehicles equipped with a 1.0 L GTDI engine and 6-speed manual transmission, repeated high energy clutch slip can lead to premature clutch lining wear, reducing the mechanical properties of pressure plate material. Prolonged use, with a slipping clutch, could result in pressure plate fracture, which could cause breach of the clutch cover and transmission housing, potentially leading to a transmission fluid leak. A transmission fluid leak, in the presence of an ignition source, could increase the risk of a fire. Correction: Dealers will evaluate the clutch for wear and replace as needed and will install updated software that will detect and prevent prolonged clutch slip. Note: This is an expansion of recall 2018-129.
Recall 2018577136,272 units in Canada
Fuel System
On certain vehicles, the Canister Purge Valve (CPV) may stick open and cause excessive vacuum in the fuel system that could deform the fuel tank. If this were to occur, it could cause: a malfunction indicator light (MIL) to illuminate, erratic readings on the fuel gauge, and/or the engine may stall. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the Powertrain Control Module (PCM) with new software and replace the CPV as necessary. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Note: In the interim, owners are advised to maintain at least 1/2 tank of fuel until the recall repair is performed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Lakeland, FLFire
ELECTRICAL SYSTEM
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11639732 — an unverified report by a vehicle owner.
Lakeland, FLFire
ENGINE
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11639732 — an unverified report by a vehicle owner.
Lakeland, FLFire
FUEL/PROPULSION SYSTEM
After working on [XXX], my vehicle made it home, and wouldn't start. After jump starting, I began to drive it to the dealership. My safety, and others, was put at risk when the car began to smoke, lost power in a driving lane, and then burned down with extreme intensity. The dealership isn't helping. Ford said their Office of General Council is still looking into it, but originally denied my claim before saying they would reconsider my case. An official report from the Lakeland Fire Department stated mechanical failure and loss estimated to be equal to $10,000. The engine light blinked on the way home, the oil lamp went off and on, and then the car wouldn't start. These were the only signs prior to a total loss of power and smoke before my life was in jeopardy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11639732 — an unverified report by a vehicle owner.
Fayetteville, NCCrash
STEERING
My vehicle seized up as I was driving it and I wrecked it aside a median. I had to tow it to the ford dealership for them to diagnose it as the recall stated. The recall wasn’t officially out yet, so I had to tow my vehicle back to my house. This happened in February 2024. I have received a new engine, but had to continue to make payments on a car that I was not able to drive and only received a rental within the past 6 weeks since I have paid for new brakes, new battery, new tires, and an alignment. None of these things were covered for the recall except the engine. The dealership clearly states that because my car has been sitting I have to purchase these other items. I have reached out to corporate and the dealership and haven’t gotten anywhere. I don’t know if even doing this will help, but I definitely feel taken advantage of. I think someone should reimburse me for tires and battery due to the extended time it sat. Heck, even the brakes too.
NHTSA complaint #11632177 — an unverified report by a vehicle owner.
Fayetteville, NCCrash
STRUCTURE:BODY
My vehicle seized up as I was driving it and I wrecked it aside a median. I had to tow it to the ford dealership for them to diagnose it as the recall stated. The recall wasn’t officially out yet, so I had to tow my vehicle back to my house. This happened in February 2024. I have received a new engine, but had to continue to make payments on a car that I was not able to drive and only received a rental within the past 6 weeks since I have paid for new brakes, new battery, new tires, and an alignment. None of these things were covered for the recall except the engine. The dealership clearly states that because my car has been sitting I have to purchase these other items. I have reached out to corporate and the dealership and haven’t gotten anywhere. I don’t know if even doing this will help, but I definitely feel taken advantage of. I think someone should reimburse me for tires and battery due to the extended time it sat. Heck, even the brakes too.
NHTSA complaint #11632177 — an unverified report by a vehicle owner.
Fayetteville, NCCrash
ENGINE
My vehicle seized up as I was driving it and I wrecked it aside a median. I had to tow it to the ford dealership for them to diagnose it as the recall stated. The recall wasn’t officially out yet, so I had to tow my vehicle back to my house. This happened in February 2024. I have received a new engine, but had to continue to make payments on a car that I was not able to drive and only received a rental within the past 6 weeks since I have paid for new brakes, new battery, new tires, and an alignment. None of these things were covered for the recall except the engine. The dealership clearly states that because my car has been sitting I have to purchase these other items. I have reached out to corporate and the dealership and haven’t gotten anywhere. I don’t know if even doing this will help, but I definitely feel taken advantage of. I think someone should reimburse me for tires and battery due to the extended time it sat. Heck, even the brakes too.
NHTSA complaint #11632177 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Dade City, FL
ENGINE
My Ford vehicle has experienced repeated and significant engine problems that have never been successfully resolved despite numerous repair attempts at multiple Ford dealerships. The engine has been repaired/rebuilt multiple times, yet the underlying issue has continued and the engine has now seized. Most concerning, the vehicle unexpectedly shut off. Fortunately, it started again yesterday, but I do not consider it safe to drive because I am concerned it could shut off again while being driven, causing a sudden loss of power and creating a serious safety risk. Ford is declining further assistance because the vehicle odometer is approximately 105,000 miles. However, the engine has been rebuilt multiple times and has substantially fewer miles since its most recent rebuild. This is not simply an engine that failed for the first time at 105,000 miles; it is an ongoing problem that Ford dealerships have repeatedly attempted and failed to correct. Ford has advised that its assistance for this known issue is a "program," not a warranty. If Ford is aware of an engine condition that can result in repeated failures, engine seizure, or an unexpected shutdown/loss of power, I believe the safety implications should be investigated. I am asking NHTSA to determine whether this is part of a broader safety defect affecting this Ford model/engine and whether a safety recall or other action is warranted. I have extensive dealership repair records and Ford correspondence documenting the history.
NHTSA complaint #11763997 — an unverified report by a vehicle owner.
Anniston, AL
UNKNOWN OR OTHER
First my wind shield wipers were coming on by themselves and not cutting off when I flicked the switch. Now my car is jerking when I press the gas to drive and sometimes moving in reverse after I press the gas to drive. Jerking and barely accelerating, then it decides to driver in between gaps. My safety is put at risk because sometimes it slows down or barely accelerates in oncoming traffic and moves backwards when cars are behind me at a light or stop sign. Manufacture by others which is a neighborhood auto shop. Just the check engine light came on.
NHTSA complaint #11763507 — an unverified report by a vehicle owner.
Anniston, AL
ENGINE
First my wind shield wipers were coming on by themselves and not cutting off when I flicked the switch. Now my car is jerking when I press the gas to drive and sometimes moving in reverse after I press the gas to drive. Jerking and barely accelerating, then it decides to driver in between gaps. My safety is put at risk because sometimes it slows down or barely accelerates in oncoming traffic and moves backwards when cars are behind me at a light or stop sign. Manufacture by others which is a neighborhood auto shop. Just the check engine light came on.
NHTSA complaint #11763507 — an unverified report by a vehicle owner.
Anniston, AL
VISIBILITY/WIPER
First my wind shield wipers were coming on by themselves and not cutting off when I flicked the switch. Now my car is jerking when I press the gas to drive and sometimes moving in reverse after I press the gas to drive. Jerking and barely accelerating, then it decides to driver in between gaps. My safety is put at risk because sometimes it slows down or barely accelerates in oncoming traffic and moves backwards when cars are behind me at a light or stop sign. Manufacture by others which is a neighborhood auto shop. Just the check engine light came on.
NHTSA complaint #11763507 — an unverified report by a vehicle owner.
Middle Amana, IA
ENGINE
There was supposedly a recall of 2012-2018 Ford focuses such as mine, which is a 2018, but somehow my car is not included in this recall even though it seems to be affected by the same problem. I believe it to have a faulty purge valve (forgive me if I am not precise in my terminology) as it stalls after I get gas and try to start it up. I have to rev the engine to get it to stay on. I cannot stop after I get it started because it roughly idles and seems like it will shut back off if I do, which makes this a little dangerous as well as damaging for my car. I am distressed that my car is not included in this recall because I desperately need to repair it before I ruin my engine but I cannot because I don't have any money.
NHTSA complaint #11761813 — an unverified report by a vehicle owner.
Middle Amana, IA
FUEL/PROPULSION SYSTEM
There was supposedly a recall of 2012-2018 Ford focuses such as mine, which is a 2018, but somehow my car is not included in this recall even though it seems to be affected by the same problem. I believe it to have a faulty purge valve (forgive me if I am not precise in my terminology) as it stalls after I get gas and try to start it up. I have to rev the engine to get it to stay on. I cannot stop after I get it started because it roughly idles and seems like it will shut back off if I do, which makes this a little dangerous as well as damaging for my car. I am distressed that my car is not included in this recall because I desperately need to repair it before I ruin my engine but I cannot because I don't have any money.
NHTSA complaint #11761813 — an unverified report by a vehicle owner.
Edinburg, TX
POWER TRAIN
I had the engine on 2018 (61000 mileage) focus replaced 1 and 1/2 year ago because of the oil pan wet belt recall. Now my transmission locked up because of clutch failure. I was lucky that I was coming to a stop while parking in my driveway. Now im told by mechanic that i need a new transmission. Why was ford allowed to continue selling cars with substandard engines.
NHTSA complaint #11761468 — an unverified report by a vehicle owner.
Columbus, OH
FUEL/PROPULSION SYSTEM
Car doesn't start after putting in gas, has to revved to start. Leaking fluid on right front driver side. Car doesn't start in intervals throughout the day.
NHTSA complaint #11760847 — an unverified report by a vehicle owner.
Burleson, TX
POWER TRAIN
Battery randomly died. When battery was replaced at the mechanic, it caused a glitch or broke something in or connected to the transmission. Car couldn’t reverse nor go faster than 1st gear. Had to drive 11 mph all the way to the Ford Dealership. Both Meineke AND Ford Service Manager said this is a KNOWN problem with Ford Focus’ and confirmed it is a common problem. I am now being quoted $10,000 to replace the transmission.
NHTSA complaint #11759176 — an unverified report by a vehicle owner.
Burleson, TX
ELECTRICAL SYSTEM
Battery randomly died. When battery was replaced at the mechanic, it caused a glitch or broke something in or connected to the transmission. Car couldn’t reverse nor go faster than 1st gear. Had to drive 11 mph all the way to the Ford Dealership. Both Meineke AND Ford Service Manager said this is a KNOWN problem with Ford Focus’ and confirmed it is a common problem. I am now being quoted $10,000 to replace the transmission.
NHTSA complaint #11759176 — an unverified report by a vehicle owner.
at 63,451 milesOakpark, IL
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, the engine was idling roughly, and the vehicle jerked abnormally. The contact stated that the vehicle needed to be shifted into neutral in to be started. Upon shifting into reverse, the vehicle shut off, with several unknown warning lights illuminated. The vehicle was towed to a dealer where it was diagnosed, and the contact was advised that the TCM was inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 63,451,
NHTSA complaint #11758491 — an unverified report by a vehicle owner.
Port Orchard, WA
ENGINE
at 72000 miles the vehicle stopped running no power no warning lights on indication of any issue. luckily it was on a side road. hade it towed to the ford dealer diagnosed with a broken timing belt and needed a new engine. the quote off $7000.00 to replace the engine with a new long block after paying the lone on the car I replaced the long block myself just last week on 07/20/2026 at a cost off around $5000.00
NHTSA complaint #11754846 — an unverified report by a vehicle owner.
Woodward, OK
POWER TRAIN
I’ve had this car since 2021 and it’s been worked on 3 times for the same issues. My clutch and a couple other things for the transmission. I just recently had it worked on for transmission problems and paid $1100 for a belt replacement that didn’t even fix the issue. I told them it was clutch A like the code readers pulled (multiple times might I add) and they did a test and charged me for that test and said it was just the harness belt. Today my check engine light came on, and I had a code pulled and it was clutch A like I told them (P0902). I’ve had the actuator replaced at least twice and the power module has also been replaced. My cars engine light is on and it’s shifting hard and is taking a while to even shift. I have the invoices to show that each time it’s been worked on it’s been an issue with the transmission. My VIN number needs to be recalled before something worse happens. Each time it’s been worked on it costed me too much money especially to keep having the same problems. I’ve also done research that proves this particular issue is an issue with a lot of ford focus cars.
NHTSA complaint #11754311 — an unverified report by a vehicle owner.
Woodward, OK
ELECTRICAL SYSTEM
I’ve had this car since 2021 and it’s been worked on 3 times for the same issues. My clutch and a couple other things for the transmission. I just recently had it worked on for transmission problems and paid $1100 for a belt replacement that didn’t even fix the issue. I told them it was clutch A like the code readers pulled (multiple times might I add) and they did a test and charged me for that test and said it was just the harness belt. Today my check engine light came on, and I had a code pulled and it was clutch A like I told them (P0902). I’ve had the actuator replaced at least twice and the power module has also been replaced. My cars engine light is on and it’s shifting hard and is taking a while to even shift. I have the invoices to show that each time it’s been worked on it’s been an issue with the transmission. My VIN number needs to be recalled before something worse happens. Each time it’s been worked on it costed me too much money especially to keep having the same problems. I’ve also done research that proves this particular issue is an issue with a lot of ford focus cars.
NHTSA complaint #11754311 — an unverified report by a vehicle owner.
at 180,000 milesPleasureville, KY
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Ford Focus. The contact stated that the vehicle intermittently stalled with excessive fuel consumption. As a former Ford independent mechanic, the contact diagnosed the vehicle with a deformed fuel tank. The vehicle was taken to the dealer, where the canister purge valve was replaced under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); however, the manufacturer denied coverage for the fuel tank replacement. The contact stated that the failure reoccurred. No warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 26V369000 (Fuel System, Gasoline), and the vehicle was taken to the dealer, where the canister purge valve was replaced a second time; however, the failure persisted. The dealer notified the manufacturer of the failure. The vehicle was not further repaired. The failure mileage was approximately 180,000.
NHTSA complaint #11751634 — an unverified report by a vehicle owner.
Chicago, IL
POWER TRAIN
An authorized dealership performed a mandatory manufacturer safety recall repair on my vehicle for the Engine Oil Pump Belt and Tensioner (Ford Recall 23S64 / NHTSA Campaign 23V-905). While performing this specific recall, the initial facility negligently compromised the cooling system and created a severe leak, directly causing complete and total engine destruction. A subsequent independent diagnostic inspection by a separate authorized dealership confirmed this negligence. The vehicle became instantly disabled while driving, creating a severe road hazard. Total documented property damages are $14,448.31. Furthermore, the dealership and Ford Corporate have explicitly refused to repair the vehicle, despite Ford's dealer bulletins authorizing long-block engine replacements for failures related to this recall. They have also refused to reimburse me for the totaled vehicle or the out-of-pocket expenses incurred. Ford customer service has employed shady tactics, denying liability and stonewalling my attempts to reach a resolution, completely failing to provide the remedy mandated by this safety recall. The vehicle and all documentation are available for inspection upon request.
NHTSA complaint #11751369 — an unverified report by a vehicle owner.
Chicago, IL
ENGINE
An authorized dealership performed a mandatory manufacturer safety recall repair on my vehicle for the Engine Oil Pump Belt and Tensioner (Ford Recall 23S64 / NHTSA Campaign 23V-905). While performing this specific recall, the initial facility negligently compromised the cooling system and created a severe leak, directly causing complete and total engine destruction. A subsequent independent diagnostic inspection by a separate authorized dealership confirmed this negligence. The vehicle became instantly disabled while driving, creating a severe road hazard. Total documented property damages are $14,448.31. Furthermore, the dealership and Ford Corporate have explicitly refused to repair the vehicle, despite Ford's dealer bulletins authorizing long-block engine replacements for failures related to this recall. They have also refused to reimburse me for the totaled vehicle or the out-of-pocket expenses incurred. Ford customer service has employed shady tactics, denying liability and stonewalling my attempts to reach a resolution, completely failing to provide the remedy mandated by this safety recall. The vehicle and all documentation are available for inspection upon request.
NHTSA complaint #11751369 — an unverified report by a vehicle owner.
at 86,000 milesHuntingtown, MD
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered, and the transmission was not shifting properly while accelerating. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a clutch failure, and a clutch replacement was suggested at 27,000 miles. The vehicle was repaired under warranty. The contact stated that the shuddering persisted, and the purge valves were replaced after the clutch repair at 69,000 miles. The contact stated that on another occasion, while driving at an undisclosed speed, the vehicle shuddered and almost stalled. The vehicle was pulled over into a parking lot. The vehicle was driven back to the residence. The vehicle was taken back to the dealer, where it was diagnosed with a second clutch failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 86,000.
NHTSA complaint #11747407 — an unverified report by a vehicle owner.
Baytown, TX
ELECTRICAL SYSTEM
I am adding a major update to my safety recall complaint because this dealership just tried to pull an illegal financial ambush on me.After my 2019 Focus started stalling out on the highway right after they did Recall 18V735, I brought it back. I explicitly told them in writing on our text thread: 'I do not authorize any standard diagnostic fees, parts, or repair charges.' I just wanted them to show me proof that they didn't pinch a wire or glitch the software during the recall work.Instead of showing me proof, they sent me a text message today saying my vehicle was 'ready for pick up' just to lure me down to the lobby. When I got there, they slapped an unauthorized invoice for $988.82 in front of my face for parts and labor. They did nearly $1,000 worth of work after I told them 'no' in writing, clearly trying to quietly fix their botched recall mistake under the table and force me to pay for it.When I showed the advisor the texts proving I denied the charges, the staff panicked and couldn't answer who authorized the job. I refused to sign it or pay it, and I walked out. My car is currently stranded on their lot because they are holding my keys hostage over unauthorized bills on a federal safety recall file. I have already escalated this to Ford Corporate under Case # CXH-0831-1568-S8L7B8
NHTSA complaint #11746337 — an unverified report by a vehicle owner.
Baytown, TX
FUEL/PROPULSION SYSTEM
I am adding a major update to my safety recall complaint because this dealership just tried to pull an illegal financial ambush on me.After my 2019 Focus started stalling out on the highway right after they did Recall 18V735, I brought it back. I explicitly told them in writing on our text thread: 'I do not authorize any standard diagnostic fees, parts, or repair charges.' I just wanted them to show me proof that they didn't pinch a wire or glitch the software during the recall work.Instead of showing me proof, they sent me a text message today saying my vehicle was 'ready for pick up' just to lure me down to the lobby. When I got there, they slapped an unauthorized invoice for $988.82 in front of my face for parts and labor. They did nearly $1,000 worth of work after I told them 'no' in writing, clearly trying to quietly fix their botched recall mistake under the table and force me to pay for it.When I showed the advisor the texts proving I denied the charges, the staff panicked and couldn't answer who authorized the job. I refused to sign it or pay it, and I walked out. My car is currently stranded on their lot because they are holding my keys hostage over unauthorized bills on a federal safety recall file. I have already escalated this to Ford Corporate under Case # CXH-0831-1568-S8L7B8
NHTSA complaint #11746337 — an unverified report by a vehicle owner.
Ankeny, IA
ENGINE
Purge valve sensor and canister is malfunctioning causing my car to stall out
NHTSA complaint #11745425 — an unverified report by a vehicle owner.
Ankeny, IA
FUEL/PROPULSION SYSTEM
Purge valve sensor and canister is malfunctioning causing my car to stall out
NHTSA complaint #11745425 — an unverified report by a vehicle owner.
Tucson, AZ
FUEL/PROPULSION SYSTEM
The plastic gas tank was warped by heat and a faulty purge solenoid. The warped gas tank is a known issue for the 2018 Ford Focus and other versions of the car are covered by the recall, but my VIN apparently was not despite experiencing the same issue at less than 50,000 miles. The warped gas tank caused a dangerous car shutoff in traffic.
NHTSA complaint #11745134 — an unverified report by a vehicle owner.
Fredericksburg, OH
POWER TRAIN
The ford focus I drive is constantly shuddering and having trouble selecting gears. The problem has been consistent since I bought the vehicle and I have read that this is a common issue with the ford focus transmission. I bought the vehicle for my sons first car and I can’t even let him drive it
NHTSA complaint #11744664 — an unverified report by a vehicle owner.
Baytown, TX
ELECTRICAL SYSTEM
The vehicle was serviced for NHTSA Recall 18V735 (Canister Purge Valve/Fuel Tank stalling hazard). Immediately upon pickup from the dealership, the vehicle began severely stumbling and stalling while driving on the highway. It died while driving on the street. The dealership's diagnostic paperwork confirmed an 'O2 sensor logic error causing the vehicle to stall' right after they performed the mandatory computer software flash and valve replacement. The dealership is refusing to verify if their technician damaged the adjacent wiring harness or glitched the software flash, leaving the vehicle an active highway stalling hazard. As for my experience, The car died in Clear Lake by Baybrook Mall. Extremely high traffic, almost got hit. (Yelled at by several drivers). Constant stalling happened in Baytown. Scariest incident was going over the very tall Fred Hartman bridge. My 10 year old daughter and I felt sure it was about to die and we were going to roll backward down the bridge becauseit kept dropping power. We took the ferry home because we were so scared.
NHTSA complaint #11744616 — an unverified report by a vehicle owner.
