FaultScore

FaultScore report

2015 Ford Focus problems

Owners have filed 1,327 complaints about the 2015 Ford Focus with NHTSA between 2015 and 2026. The largest single group is the transmission & drivetrain. Across this model's run it ranks 15 of 20 worst.

B

FaultScore 40/100

Higher is worse. Measured against the other years of the Ford Focus.

How this is worked out

The numbers

1,327

Complaints

43

Crashes reported

7

Fires reported

25

Injuries reported

60,000 mi

Median mileage at failure

Half of reported failures happened before this

27%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 45 vs 50 Severity 29 vs 50 Early failure 46 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 45
Against the median year of the Ford Focus. 50 means typical for this model; 100 means roughly double.
Severity — 29
5.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 46
27% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2015 compares with every other Ford Focus

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2015 Ford Focus

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

11 crashes, 0 fires · median 60,000 mi

Engine & Cooling 177 13.3%

2 crashes, 2 fires · median 66,000 mi

Fuel & Propulsion 169 12.7%

1 crashes, 1 fires · median 68,000 mi

3 crashes, 3 fires · median 51,657 mi

Steering 94 7.1%

2 crashes, 0 fires · median 61,609 mi

2 crashes, 1 fires · median 50,000 mi

3 crashes, 0 fires · median 45,000 mi

Airbags 18 1.4%

14 crashes, 0 fires · median 43,500 mi

1 crashes, 0 fires · median 17,900 mi

Wheels 12 0.9%

Median failure at 31,224 miles

Median failure at 22,650 miles

Brakes 10 0.8%

1 crashes, 0 fires · median 27,000 mi

Doors, Latches & Locks 9 0.7%

Median failure at 50,000 miles

Stability & Traction Control 7 0.5%

Median failure at 63,782 miles

Seat Belts 6 0.5%

1 crashes, 0 fires · median 49,500 mi

Suspension 4 0.3%

1 crashes, 0 fires · median 29,284 mi

Driver Assist & Collision Avoidance 3 0.2%

Median failure at 71,250 miles

Lights 3 0.2%

Median failure at 34,100 miles

Equipment & Accessories 2 0.2%

Median failure at 16,000 miles

Seats 2 0.2%

1 crashes, 0 fires

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Clutch Assembly 15 25.4%
Body 13 22.0%
Automatic Transmission 12 20.3%
Clutches/Bands 7 11.9%
Control Module (Tcm/Pcm/Tecm) 4 6.8%
Latch 4 6.8%
Actuators/Solenoids 2 3.4%
Canister 2 3.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 26 3.1%
1,000 – 9,999 miles 59 7.0%
10,000 – 24,999 miles 78 9.2%
25,000 – 49,999 miles 176 20.8%
50,000 – 74,999 miles 223 26.4%
75,000 – 99,999 miles 176 20.8%
100,000 – 149,999 miles 78 9.2%
150,000+ miles 30 3.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2015 peak 92 Aug 2026

NHTSA investigations into the 2015 Ford Focus

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA26004 Opened 31 Jul 2026 Still open ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Timing Belt Failure

On December 18, 2025, the Office of Defects Investigation (ODI) opened PE25020 to investigate instances of timing belt failure in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company (Ford), equipped with a 1.0L engine and manual transmission (subject vehicles). Additionally, MY 2018-2021 Ford EcoSport and MY 2016-2018 Focus vehicles with a 1.0L engine and automatic transmission were analyzed as peer vehicles because they utilize a wet timing belt comprised of similar material as the timing belt in the subject vehicles. Through the PE, O...

PE25020 Opened 18 Dec 2025 Closed 31 Jul 2026 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

Timing Belt Failure

On December 18, 2025, the Office of Defects Investigation (ODI) opened PE25020 to investigate instances of timing belt failure in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company (Ford), equipped with a 1.0L engine and manual transmission (subject vehicles). Additionally, MY 2018-2021 Ford EcoSport and MY 2016-2018 Focus vehicles with a 1.0L engine and automatic transmission were analyzed as peer vehicles because they utilize a wet timing belt comprised of similar material as the timing belt in the subject vehicles. Through the PE, O...

RQ23006 Opened 15 Sep 2023 Closed 20 Dec 2024 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

Loss of Motive Power

On September 15, 2023, the Office of Defect Investigation (ODI) opened this Recall Query (RQ) after receiving 98 consumer complaints alleging loss of motive power in model year (MY) 2012-2018 Ford Focus vehicles. The RQ focused on the effectiveness of the remedies of Recall 18V-735 and 19V-515. In October 2018, Ford issued Recall 18V-735, which updated Powertrain Control Module (PCM) software in MY 2012-2018 Ford Focus vehicles equipped with 2.0L GDI engines built prior to April 13, 2017, and those with 2.0L GTDI engines built prior to February 2, 2018. The recall addressed vehicles experienci...

RQ19005 Opened 19 Dec 2019 Closed 7 Feb 2022 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl sprin...

PE16001 Opened 16 Jan 2016 Closed 29 Oct 2016 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Door Latch Failure

In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked...

Recalls on the 2015 Ford Focus

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V369000

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

Ford Motor Company (Ford) is recalling certain 2012-2018 Focus vehicles previously repaired incorrectly under recall number 18V735. The Canister Purge Valve (CPV) may malfunction, causing the engine to stall unexpectedly while driving.

Risk: An engine that stalls while driving increases the risk of a crash.

26V376000

POWER TRAIN:MANUAL TRANSMISSION

Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

26V011000

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER

Ford Motor Company (Ford) is recalling certain 2013-2018 Focus, 2013-2019 Escape, and 2015-2016 MKC vehicles equipped with a 2.0L engine. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Risk: An electrical short circuit can increase the risk of a fire.

20V331000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

18V735000

FUEL SYSTEM, GASOLINE:STORAGE

Ford Motor Company (Ford) is recalling certain 2012-2018 Ford Focus vehicles with a 2.0L GDI or 2.0L GTDI engine. The Canister Purge Valve (CPV) may malfunction, possibly causing excessive vacuum in fuel vapor management system.

Risk: The excessive vaccuum may result in an engine stall while driving, without warning and without the ability to restart the vehicle, increasing the risk of a crash.

18V169000

POWER TRAIN:MANUAL TRANSMISSION

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

16V698000

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

Ford Motor Company (Ford) is recalling certain model year 2013-2017 Ford Focus hatchback vehicles manufactured February 14, 2012, to August 26, 2016 and equipped with a manual transmission. The hatchback of the affected vehicles may be unlatched with a single press of the interior latch release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

Risk: With only a single press needed, the driver may accidently unlatch the hatchback, increasing the risk of injury to any unsecured passengers in the back.

16V643000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026338 110,138 units in Canada

Fuel System

Issue: On certain vehicles the recall repairs completed by a Ford dealer during recall 18S32 (Transport Canada recall no. 2018-577) may not have been done correctly. As a result, a another repair is required. On certain vehicles, the canister purge valve (CPV) may stick open and cause the fuel tank to deform. If this happens, the fuel gauge could read incorrectly and there could be a loss of power to the wheels. Note: This recall is an expansion of Transport Canada recall no. 2018-577. Vehicles repaired under that recall also require this repair. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module (PCM) software and, if necessary, replace the CPV. If the CPV is replaced, the dealer will inspect and replace the carbon canister, fuel tank and fuel delivery module, as necessary. In the interim, owners are advised to maintain at least 1/2 tank of fuel until the recall repair is performed.

Recall 2026281 446 units in Canada

Powertrain

Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 18S07 (Transport Canada recall no. 2018-129) may not have been done correctly. As a result, a second repair is required. Note: This recall only affects vehicles equipped with a 1.0 L or 1.6 L engine and a manual transmission. On certain vehicles, repeated clutch slipping could cause the pressure plate to fracture. If this happens, transmission fluid could leak onto hot components in the engine compartment. Safety Risk: Oil that leaks onto hot components can create the risk of a fire. Additionally, an oil leak could create a hazard for others and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the system software to detect and prevent prolonged clutch slip. For certain vehicles, the dealer will also inspect and, if necessary, replace the clutch assembly.

Recall 2026004 193,627 units in Canada

Electrical

Issue: On certain vehicles, the engine block heater could leak coolant. If this happens, the block heater could short circuit when it's plugged in. Note: This recall only affects certain vehicles equipped with a 2.0 L engine. Safety Risk: A short circuit can create the risk of a fire. Corrective Actions: To reduce the safety risk, Ford advises you not to use the engine block heater until the recall repairs have been completed. Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the block heater. Alternatively, owners can choose to have the dealership permanently disable the engine block heater.

Recall 2018577 136,272 units in Canada

Fuel System

On certain vehicles, the Canister Purge Valve (CPV) may stick open and cause excessive vacuum in the fuel system that could deform the fuel tank. If this were to occur, it could cause: a malfunction indicator light (MIL) to illuminate, erratic readings on the fuel gauge, and/or the engine may stall. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the Powertrain Control Module (PCM) with new software and replace the CPV as necessary. If the CPV is replaced, dealers will inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Note: In the interim, owners are advised to maintain at least 1/2 tank of fuel until the recall repair is performed.

Recall 2018443 1,324 units in Canada

Electrical

Certain plug-in hybrid and electric vehicles were supplied with a 120V convenience charge cord that may be susceptible to overheating if there is a poor connection at the electrical outlet. This could result in increased cord temperatures, melting, and an increased risk of fire causing injury and/or damage to property. Correction: Dealers will replace the factory supplied 120V convenience cord with the latest version of the cord that includes thermal protection.

Recall 2018129 513 units in Canada

Powertrain

On certain vehicles equipped with 1.0L GTDI or 1.6L GTDI engines and manual transmissions, repeated high energy clutch slip can lead to premature clutch lining wear, reducing the mechanical properties of pressure plate material. Prolonged use, with a slipping clutch, could result in pressure plate fracture, which could cause breach of the clutch cover and transmission housing, potentially leading to a transmission fluid leak. A transmission fluid leak, in the presence of an ignition source, could increase the risk of a fire. Correction: Dealers will evaluate the clutch for wear and replace as needed and will install updated software that will detect and prevent prolonged clutch slip. For the Fusion model, dealers will replace the clutch assembly.

Recall 2016475 9,877 units in Canada

Structure

Certain vehicles equipped with manual transmissions fail to conform to Canada Motor Vehicle Safety Standard (CMVSS) 206 – Door Lock and Door Retention Components. The rear hatchback can be unlocked and unlatched with a single press of the interior latch release control button while the vehicle is in motion (less than 7 km/h), which is contrary to the requirements of the standard. As a result, unrestrained occupants may be at greater risk of injury. Correction: Dealers will reprogram the Body Control Module with updated software.

Recall 2016432 233,034 units in Canada

Structure

On certain vehicles, the pawl spring tab in the side door latch could break. This condition typically will prevent the door from latching. In certain situations where the door is able to be closed, the door may be partially latched and could unlatch while driving. This could increase the risk of injury to a vehicle occupant seated next to the door, or result in damage to property. Correction: If a door will not latch, dealers will replace all four door latches with a more robust part. Note: A door that is partially latched can cause the courtesy light to remain on, set a door ajar message in the instrument cluster and sound a door ajar chime to alert the driver that there is a door latch problem.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 163,951 miles Kansas City, MO Crash

FUEL SYSTEM, GASOLINE

The contact's daughter owns a 2015 Ford Focus. The contact stated that the vehicle stalled while the transmission was in reverse(R), and the vehicle rolled backwards downhill while depressing the brake pedal. The vehicle came to a stop once the vehicle was steered over into the grass, and the vehicle rolled into bushes and stopped. During the failure, the contact’s nephew exited the vehicle in a panic and sustained a scrape to the left hip. No medical attention was sought. The contact’s daughter experienced severe mental anguish, and the one-year-old child was also inside the vehicle. No Police report was filed. The vehicle was not towed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 26V369000 (Fuel System, Gasoline). The dealer acknowledged the similarity between the failure and the recall and stated that the vehicle was not included in the recall campaign. The vehicle was not repaired. The manufacturer was not notified of the issue. The failure mileage was approximately 163,951.

NHTSA complaint #11755900 — an unverified report by a vehicle owner.

at 100,000 miles West Plains, MO Crash 1 injured

AIR BAGS

The contact owns a 2015 Ford Focus. The contact stated that upon entering an intersection with a green light, the contact crashed into another oncoming vehicle at approximately 30 MPH. The air bags did not deploy upon impact. No medical attention was rendered at the scene of the accident. The contact later sought medical attention from a doctor and received an MRI scan for both shoulders. The contact received cortisone shots for pain in both shoulders and sought physical therapy treatment for both shoulders. The other driver did not report any injuries. A police report was filed. The vehicle was initially towed to an independent mechanic where it was later placed in the possession of the contact's insurance company. Both the dealer and the manufacturer were notified of the failure; the contact was given a case number by the manufacturer. The vehicle was destroyed as a result of the accident. The failure mileage was approximately 100,000.

NHTSA complaint #11593025 — an unverified report by a vehicle owner.

Dos Palos, CA Crash 1 injured

SEATS

I was in a vehicle crash in my 2015 Ford focus none of my airbags deployed. My seatbelt did not lock and my driver seat they came sideways.

NHTSA complaint #11527746 — an unverified report by a vehicle owner.

Dos Palos, CA Crash 1 injured

SEAT BELTS

I was in a vehicle crash in my 2015 Ford focus none of my airbags deployed. My seatbelt did not lock and my driver seat they came sideways.

NHTSA complaint #11527746 — an unverified report by a vehicle owner.

Dos Palos, CA Crash 1 injured

AIR BAGS

I was in a vehicle crash in my 2015 Ford focus none of my airbags deployed. My seatbelt did not lock and my driver seat they came sideways.

NHTSA complaint #11527746 — an unverified report by a vehicle owner.

Sherwood, AR Crash 1 injured

AIR BAGS

This car was involved in an accident recently. Car was totaled in the accident. Car hydroplaned during rain and hit another car on interstate. Air bags FAILED to deploy during accident. Car is available for inspection if needed. This could have been a fatal crash without air bag deployment. Car is currently being inspected by insurance company. Police were at the accident scene. There were no warning lamps, messages or other symptoms that anything was wrong with air bags. There are no current recalls for air bags according to Ford manufacturer. Ford manufacturer was contacted regarding issue and they stated that they won't do anything about it, they won't look at car or investigate, only to follow up with our insurance company.

NHTSA complaint #11465001 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Antioch, TN

POWER TRAIN

The transmission was repaired at 48k and I am now at 76k having severe issues with jerking, shuddering, and so forth. The car has undergone excellent maintenance for the CARFAX proves this. I bought this car with the very last of my inheritance money thinking I was getting a reliable product and come to find out, I got screwed and am on the hook for EVERY foregoing transmission repair.

NHTSA complaint #11756062 — an unverified report by a vehicle owner.

at 163,951 miles Kansas City, MO Crash

FUEL SYSTEM, GASOLINE

The contact's daughter owns a 2015 Ford Focus. The contact stated that the vehicle stalled while the transmission was in reverse(R), and the vehicle rolled backwards downhill while depressing the brake pedal. The vehicle came to a stop once the vehicle was steered over into the grass, and the vehicle rolled into bushes and stopped. During the failure, the contact’s nephew exited the vehicle in a panic and sustained a scrape to the left hip. No medical attention was sought. The contact’s daughter experienced severe mental anguish, and the one-year-old child was also inside the vehicle. No Police report was filed. The vehicle was not towed. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 26V369000 (Fuel System, Gasoline). The dealer acknowledged the similarity between the failure and the recall and stated that the vehicle was not included in the recall campaign. The vehicle was not repaired. The manufacturer was not notified of the issue. The failure mileage was approximately 163,951.

NHTSA complaint #11755900 — an unverified report by a vehicle owner.

Albuquerque, NM

POWER TRAIN

My transmission gave out for the 3rd time on 8-1-26 as I was driving it slow down while on the highway busy street and studder it only goes into 2nd and 3rd gear when slowing down I can hear things clicking i know its the duel clutch because this is the 3rd time it happen both times it was fixed by a ford dealer. No message prior to problem but when it happen this message showed up " transmission fault service now"

NHTSA complaint #11754542 — an unverified report by a vehicle owner.

Bloomer, WI

AIR BAGS

This diagnostic code B00C0-11 Passenger Seat Occupant Classification Sensor A - Circuit Short to Ground - Not Current DTC came up when I took it to the transmission service center for another issue. I was not aware of this until then. I bought this car about 4 months ago from a private owner who did not disclose this issue either.

NHTSA complaint #11753539 — an unverified report by a vehicle owner.

Kansas City, MO

UNKNOWN OR OTHER

Clutch not shifting and was told by Lincoln for the TCM neede to be replaced. Got a second option and it was to by AAAMCO that it was clutch and it was replaced and now it’s says transmission which I’m told is external and insurance is not willing to pay for it but I keep coming up with all the information that’s says there is a recall and letters went out July 6 2026 on 2015 ford focus for these parts on the car.

NHTSA complaint #11752566 — an unverified report by a vehicle owner.

Rutherfordton, NC

UNKNOWN OR OTHER

Inside of door latch malfunctioned and my driver side door opened up while driving.

NHTSA complaint #11751419 — an unverified report by a vehicle owner.

at 140,000 miles Logansport, IN

POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to shift into reverse and failed to properly shift gears. The vehicle failed to accelerate above 9 MPH. The vehicle was shifted to neutral and coasted to the residence. The contact stated that there was an abnormal whining sound coming from the vehicle. The check engine warning light was illuminated. The contact stated that the failure was associated with Customer Satisfaction Program: 14M02; extended warranty coverage for the Transmission Control Module. The vehicle was taken to an independent mechanic, who determined that the transmission needed to be replaced. The contact called the local dealer and was provided the cost of a diagnostic test, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there was no recall, warranty, or customer satisfaction program associated with the failure. The failure mileage was approximately 140,000.

NHTSA complaint #11751022 — an unverified report by a vehicle owner.

at 140,000 miles Logansport, IN

ENGINE

The contact owns a 2015 Ford Focus. The contact stated that the vehicle failed to shift into reverse and failed to properly shift gears. The vehicle failed to accelerate above 9 MPH. The vehicle was shifted to neutral and coasted to the residence. The contact stated that there was an abnormal whining sound coming from the vehicle. The check engine warning light was illuminated. The contact stated that the failure was associated with Customer Satisfaction Program: 14M02; extended warranty coverage for the Transmission Control Module. The vehicle was taken to an independent mechanic, who determined that the transmission needed to be replaced. The contact called the local dealer and was provided the cost of a diagnostic test, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed that there was no recall, warranty, or customer satisfaction program associated with the failure. The failure mileage was approximately 140,000.

NHTSA complaint #11751022 — an unverified report by a vehicle owner.

Nashport, OH

UNKNOWN OR OTHER

I bought my car last Feb and didn't know there was a recall on it was never told I have had shutter problems with it as well as sticking in gear when parked it ide high then battery jus goes dead get a jump n the check engine light comes on n have no reverse this hasn't been safe to drive my sister was perivous owner nnwhen she bought it they told her that when it would shutter she jus needed to go through the gears on an open rd to make it stop shutter n now it is showing that there no recall on this site but showing on my credit n other platforms as well as ford that there is a recall for this along with other but ford refuses to fix this n had never sent a letter about this to my self or my sister who bought it In 2020 this needs to be fixed or car bought back

NHTSA complaint #11748968 — an unverified report by a vehicle owner.

at 130,000 miles Beave Falls, PA

VISIBILITY/WIPER

The contact owns a 2015 Ford Focus. The contact stated that while driving in the rain, the front windshield wipers were inoperable. The failure occurred intermittently prior to the complete failure. The vehicle was taken to an independent mechanic, where it was diagnosed that the windshield wiper module needed to be reprogrammed. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was 130,000.

NHTSA complaint #11749138 — an unverified report by a vehicle owner.

Thorndale, PA

POWER TRAIN

I made an initial post on 06/18/2026 so please reference that as well as this. I have not been able to drive the car since it died on me on the 18th of June. The car has been looked at a few times (actually stalling a third time while idling but was able to turn back on.) It has also displayed symptoms associated with the Ford Recall #26S40 / NHTSA recall #26V369 but it is listed at NOT included in the recall as of 07/06/2026. MIL is pulling Code P0420 (catalytic system efficiency below threshold) while only having 40k miles. It is also putting out an inaccurate fuel level for miles driven. The fuel tank itself is misshapen (concave bottom of the fuel tank). Again, reiterating here that it stopped twice while driving within 2 days on major PA highways/interstates and stalled for a third time while in idle mode as described earlier in this post. This has all happened within 28 miles of the TCM being replaced.

NHTSA complaint #11748702 — an unverified report by a vehicle owner.

Thorndale, PA

ELECTRICAL SYSTEM

I made an initial post on 06/18/2026 so please reference that as well as this. I have not been able to drive the car since it died on me on the 18th of June. The car has been looked at a few times (actually stalling a third time while idling but was able to turn back on.) It has also displayed symptoms associated with the Ford Recall #26S40 / NHTSA recall #26V369 but it is listed at NOT included in the recall as of 07/06/2026. MIL is pulling Code P0420 (catalytic system efficiency below threshold) while only having 40k miles. It is also putting out an inaccurate fuel level for miles driven. The fuel tank itself is misshapen (concave bottom of the fuel tank). Again, reiterating here that it stopped twice while driving within 2 days on major PA highways/interstates and stalled for a third time while in idle mode as described earlier in this post. This has all happened within 28 miles of the TCM being replaced.

NHTSA complaint #11748702 — an unverified report by a vehicle owner.

Thorndale, PA

FUEL/PROPULSION SYSTEM

I made an initial post on 06/18/2026 so please reference that as well as this. I have not been able to drive the car since it died on me on the 18th of June. The car has been looked at a few times (actually stalling a third time while idling but was able to turn back on.) It has also displayed symptoms associated with the Ford Recall #26S40 / NHTSA recall #26V369 but it is listed at NOT included in the recall as of 07/06/2026. MIL is pulling Code P0420 (catalytic system efficiency below threshold) while only having 40k miles. It is also putting out an inaccurate fuel level for miles driven. The fuel tank itself is misshapen (concave bottom of the fuel tank). Again, reiterating here that it stopped twice while driving within 2 days on major PA highways/interstates and stalled for a third time while in idle mode as described earlier in this post. This has all happened within 28 miles of the TCM being replaced.

NHTSA complaint #11748702 — an unverified report by a vehicle owner.

Auburn, GA

POWER TRAIN

Power clutch failure resulting in $6500 repair for a known issue by Ford. Ford refused to cover the repair or any part of the repair.

NHTSA complaint #11748613 — an unverified report by a vehicle owner.

Oklahoma City, OK

UNKNOWN OR OTHER

own a 2015 Ford Focus that has experienced repeated transmission-related problems over several years. The symptoms have included harsh shifting, hesitation, failure to shift properly, and at one point the vehicle would not shift into reverse. These transmission issues have caused ongoing concerns about the vehicle's safety and reliability. I have brought the vehicle to Ford dealerships on multiple occasions seeking diagnosis and repair. Ford replaced the Transmission Control Module (TCM) on November 16, 2024 under Ford Field Service Action 14M02 after diagnosing transmission-related problems, including Diagnostic Trouble Code P087A. Despite that repair, the vehicle continued to experience transmission-related concerns. Approximately one year later, another Ford repair order documented multiple TCM-related diagnostic codes and directed that the vehicle be returned to a Ford dealership for further evaluation. The transmission concerns persisted even after the previous TCM replacement. Most recently, I again presented the vehicle to a Ford dealership because of continuing transmission issues. I was provided an estimate of approximately $2,000 for additional transmission repairs. At the time of the estimate, I was not provided the complete diagnostic trouble codes or technician findings explaining why another major transmission repair was necessary. Over the course of ownership, I have made multiple appointments, diagnostic visits, and repair visits related to the transmission and have incurred significant out-of-pocket expenses, including diagnostic charges, towing costs, and repairs. The repeated failures and recurring transmission concerns have required multiple visits to Ford dealerships and have not resulted in a lasting repair. My concern is not only the financial cost but also the safety of operating this vehicle. Unexpected transmission malfunction can affect acceleration, shifting, and the vehicle's ability to move normally in traffic, creating a potential safe

NHTSA complaint #11747178 — an unverified report by a vehicle owner.

Oklahoma City, OK

ELECTRICAL SYSTEM

own a 2015 Ford Focus that has experienced repeated transmission-related problems over several years. The symptoms have included harsh shifting, hesitation, failure to shift properly, and at one point the vehicle would not shift into reverse. These transmission issues have caused ongoing concerns about the vehicle's safety and reliability. I have brought the vehicle to Ford dealerships on multiple occasions seeking diagnosis and repair. Ford replaced the Transmission Control Module (TCM) on November 16, 2024 under Ford Field Service Action 14M02 after diagnosing transmission-related problems, including Diagnostic Trouble Code P087A. Despite that repair, the vehicle continued to experience transmission-related concerns. Approximately one year later, another Ford repair order documented multiple TCM-related diagnostic codes and directed that the vehicle be returned to a Ford dealership for further evaluation. The transmission concerns persisted even after the previous TCM replacement. Most recently, I again presented the vehicle to a Ford dealership because of continuing transmission issues. I was provided an estimate of approximately $2,000 for additional transmission repairs. At the time of the estimate, I was not provided the complete diagnostic trouble codes or technician findings explaining why another major transmission repair was necessary. Over the course of ownership, I have made multiple appointments, diagnostic visits, and repair visits related to the transmission and have incurred significant out-of-pocket expenses, including diagnostic charges, towing costs, and repairs. The repeated failures and recurring transmission concerns have required multiple visits to Ford dealerships and have not resulted in a lasting repair. My concern is not only the financial cost but also the safety of operating this vehicle. Unexpected transmission malfunction can affect acceleration, shifting, and the vehicle's ability to move normally in traffic, creating a potential safe

NHTSA complaint #11747178 — an unverified report by a vehicle owner.

Oklahoma City, OK

ENGINE

own a 2015 Ford Focus that has experienced repeated transmission-related problems over several years. The symptoms have included harsh shifting, hesitation, failure to shift properly, and at one point the vehicle would not shift into reverse. These transmission issues have caused ongoing concerns about the vehicle's safety and reliability. I have brought the vehicle to Ford dealerships on multiple occasions seeking diagnosis and repair. Ford replaced the Transmission Control Module (TCM) on November 16, 2024 under Ford Field Service Action 14M02 after diagnosing transmission-related problems, including Diagnostic Trouble Code P087A. Despite that repair, the vehicle continued to experience transmission-related concerns. Approximately one year later, another Ford repair order documented multiple TCM-related diagnostic codes and directed that the vehicle be returned to a Ford dealership for further evaluation. The transmission concerns persisted even after the previous TCM replacement. Most recently, I again presented the vehicle to a Ford dealership because of continuing transmission issues. I was provided an estimate of approximately $2,000 for additional transmission repairs. At the time of the estimate, I was not provided the complete diagnostic trouble codes or technician findings explaining why another major transmission repair was necessary. Over the course of ownership, I have made multiple appointments, diagnostic visits, and repair visits related to the transmission and have incurred significant out-of-pocket expenses, including diagnostic charges, towing costs, and repairs. The repeated failures and recurring transmission concerns have required multiple visits to Ford dealerships and have not resulted in a lasting repair. My concern is not only the financial cost but also the safety of operating this vehicle. Unexpected transmission malfunction can affect acceleration, shifting, and the vehicle's ability to move normally in traffic, creating a potential safe

NHTSA complaint #11747178 — an unverified report by a vehicle owner.

Wales, WI

POWER TRAIN

Car wants to stall out when "shifting gears" like a loss of power

NHTSA complaint #11747034 — an unverified report by a vehicle owner.

at 246,000 miles Loxahatchee, FL

FUEL SYSTEM, GASOLINE

The contact owns a 2015 Ford Focus. The contact stated that the fuel tank was cracked and leaking fuel. The fuel warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 246,000.

NHTSA complaint #11745580 — an unverified report by a vehicle owner.

El Paso, TX

ENGINE

My engine is the same 1.0 that is in the recall for these cars getting a new short block. TheRecall Numbers: Ford recall 23S64 (NHTSA Campaign 23V905). . For some reason the 2015 is not covered in this whileine had the same catastrophic failure and I have been have a hard time (over 5 years) to get it repaired or find a replacement engine. The 2015 eco boost 1.0 should be included in this recall

NHTSA complaint #11745523 — an unverified report by a vehicle owner.

Thorndale, PA

ELECTRICAL SYSTEM

There were two times within a week where the car stopped in the middle of traffic. One was on Route 100 in a merge lane and the other was on the offramp of route 30 to 100 Exton. This happened in the middle left turn lane with traffic behind me causing me to need immediate police assistance to ensure my safety. The Check Engine light was popping from the TCM indicator which I was told I could still drive on without repairing it immediately. This came directly from Fred Beans Ford of West Chester PA. My car has been in the shop multiple times since December 2025 beginning with the original CPV recall and things got worse from there. It's caused lots of anxiety and ptsd while driving to the point I want to sell the car after it is repaired because I just don't feel safe anymore in it.

NHTSA complaint #11745120 — an unverified report by a vehicle owner.

Lenexa, KS

ENGINE

Engine Stalls: the engine stalls unexpectedly while driving at highway speeds and city/street speeds. Loss Of Power: Sudden loss of motive power creates an immediate crash hazard. Starting Issues: the car struggles to start or cranks excessively after refueling. Erratic Fuel Guage: The fuel gauge fluctuates wildly and gives inaccurate readings. Malfunction Indicator: The Check Engine Light is illuminated with emission-related codes. Fuel Tank Noise: Loud clunking or thumping noises come from the fuel tank area. The problem began in September 2025 and I took the car to a local mechanic and they fixed the issued, however the issue has started again. The fix did not solve the problems.

NHTSA complaint #11744949 — an unverified report by a vehicle owner.

Thorndale, PA

ENGINE

There were two times within a week where the car stopped in the middle of traffic. One was on Route 100 in a merge lane and the other was on the offramp of route 30 to 100 Exton. This happened in the middle left turn lane with traffic behind me causing me to need immediate police assistance to ensure my safety. The Check Engine light was popping from the TCM indicator which I was told I could still drive on without repairing it immediately. This came directly from Fred Beans Ford of West Chester PA. My car has been in the shop multiple times since December 2025 beginning with the original CPV recall and things got worse from there. It's caused lots of anxiety and ptsd while driving to the point I want to sell the car after it is repaired because I just don't feel safe anymore in it.

NHTSA complaint #11745120 — an unverified report by a vehicle owner.

Lenexa, KS

FUEL/PROPULSION SYSTEM

Engine Stalls: the engine stalls unexpectedly while driving at highway speeds and city/street speeds. Loss Of Power: Sudden loss of motive power creates an immediate crash hazard. Starting Issues: the car struggles to start or cranks excessively after refueling. Erratic Fuel Guage: The fuel gauge fluctuates wildly and gives inaccurate readings. Malfunction Indicator: The Check Engine Light is illuminated with emission-related codes. Fuel Tank Noise: Loud clunking or thumping noises come from the fuel tank area. The problem began in September 2025 and I took the car to a local mechanic and they fixed the issued, however the issue has started again. The fix did not solve the problems.

NHTSA complaint #11744949 — an unverified report by a vehicle owner.

at 56,000 miles St. Louis, MO

POWER TRAIN

The contact owns a 2015 Ford Focus. The contact stated that while driving 30-70 MPH, the transmission was shuddering. No warning lights were illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 18V169000 (Power Train). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was approximately 56,000.

NHTSA complaint #11742105 — an unverified report by a vehicle owner.