14 of the
1,168 complaints about the 2009 Ford Fusion are about the
doors, latches and locks — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
79,200 miles.
A
14
Complaints
0
Crashes
0
Fires
1
Injuries
Exactly what failed
Latches/Locks/Linkages
857.1%
Latch
642.9%
Doors, Latches & Locks across every Ford Fusion year
The contact owns a 2009 Ford Fusion. The contact stated that the front driver's side door became inoperable. The contact stated that the front driver's door failed to open. The contact stated that the door latch could be locked and unlocked; however, the front driver's door could not be opened. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,000.
NHTSA complaint #11558640 — an unverified report by a vehicle owner.
Ceres, CA
LATCHES/LOCKS/LINKAGES
The contact owns a 2009 Ford Fusion. The contact stated that while attempting to open the front driver’s side door from inside the vehicle, the door would not open using the door handle or the key fob. The contact had someone open the front driver’s side door from the outside. The front driver’s side door would also not lock and unlock with the fob key. The dealer was made aware of the failure and informed the contact that they needed to perform a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was unavailable. The VIN was unavailable.
NHTSA complaint #11439203 — an unverified report by a vehicle owner.
Gaithersburg, MD
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER DOOR LATCH ("LF INNER DOOR HANDLE") OPEN IT FROM THE INSIDE BROKE TWICE IN 2011 & 2017 THE CONSUMER REQUESTD TO WITHDRAW THIS COMPLAINT. UPDATED 09/20/2017
NHTSA complaint #11006080 — an unverified report by a vehicle owner.
at 79,200 milesPort Angeles, WA
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DOOR WILL NOT OPEN OR CLOSE PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DOOR LATCH WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 16V643000 (LATCHES/LOCKS/LINKAGES). IT WAS UNKNOWN IF THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,200.
NHTSA complaint #10923760 — an unverified report by a vehicle owner.
at 98,000 milesEnglewood, CO
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING 20 MPH, AN UNKNOWN NOISE WAS HEARD FROM THE DRIVER'S DOOR BEFORE IT SWUNG OPEN. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS UNABLE TO PROPERLY CLOSE THE DRIVER'S DOOR. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
NHTSA complaint #10873871 — an unverified report by a vehicle owner.
Richmond, VA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT UNLOCK OR LOCK. WHEN PULLING THE LATCH FROM INSIDE THE VEHICLE, THE DOOR WOULD NOT OPEN. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10749351 — an unverified report by a vehicle owner.
at 76,000 milesAmherst, OH
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE INTERIOR DRIVER SIDE DOOR HANDLE FAILED TO OPEN THE DOOR AND THE DOOR LOCK MALFUNCTIONED. THERE WERE WARNING INDICATORS ILLUMINATED INDICATING THAT THE DOORS WOULD NOT WORK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
NHTSA complaint #10726517 — an unverified report by a vehicle owner.
at 60,000 milesST Louis, MO1 injured
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE HANDLE ON THE EXTERIOR FRONT PASSENGER SIDE DOOR FRACTURED. AS A RESULT, THE OCCUPANT SUSTAINED LACERATIONS TO THE RIGHT HAND ON TWO SEPARATE OCCASIONS. THERE WAS NO MEDICAL ATTENTION REQUIRED. ALSO, THE INTERIOR FRONT DRIVER SIDE AUTOMATIC DOOR LOCKS FAILED TO UNLOCK. THE CONTACT COULD ONLY EXIT THE VEHICLE FROM THE PASSENGER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 09/02/15*LJ UPDATED 10/26/2017
NHTSA complaint #10726664 — an unverified report by a vehicle owner.
at 88,835 milesHuddleston, VA
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER SIDE DOOR DUE TO A FAULTY INTERIOR DOOR HANDLE. THE CONTACT STATED HAD TO EXIT THE VEHICLE THROUGH THE WINDOW. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,835. MA 08/11/15
NHTSA complaint #10724663 — an unverified report by a vehicle owner.
at 88,835 milesHuddleston, VA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT WAS UNABLE TO OPEN THE FRONT DRIVER SIDE DOOR DUE TO A FAULTY INTERIOR DOOR HANDLE. THE CONTACT STATED HAD TO EXIT THE VEHICLE THROUGH THE WINDOW. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,835. MA 08/11/15
NHTSA complaint #10724663 — an unverified report by a vehicle owner.
at 83,000 milesWillowbrook, IL
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LOCK NO LONGER WORKED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.
NHTSA complaint #10621435 — an unverified report by a vehicle owner.
at 70,000 milesChesterfield, MI
LATCHES/LOCKS/LINKAGES
I PARKED MY CAR IN THE GARAGE AND TRIED OPENING THE DRIVER SIDE DOOR. BUT THE HANDLE AND LOCK WOULD NOT WORK. SO I HAVE TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. ALSO THE DRIVER DOOR WILL NOT LOCK. THIS IS A VERY SERIOUS SECURITY ISSUE. I WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY BUT I DIDN'T DO ANYTHING TO CAUSE THIS. IT IS JUST VERY CHEAP PARTS AND POORLY DESIGNED.
NHTSA complaint #10563520 — an unverified report by a vehicle owner.
at 74,800 milesLeander, TX
LATCHES/LOCKS/LINKAGES
I HAD STOPPED AT A CONVENIENCE STORE AND WHEN I TRIED TO OPEN THE DOOR THE DOOR HANDLE WOULDN'T UNLOCK. I HAD TO CLIMB OUT THROUGH THE PASSENGER SIDE. I COULD OPEN THE DOOR FROM THE OUTSIDE. THIS IS THE 2ND TIME THE HANDLE HAS BROKEN. THE FIRST TIME WAS WITHIN THE 1ST YEAR I PURCHASED THE CAR. I HAVE TAKEN IT TO THE DEALER TO LOOK AT. SEEMS THIS IS A RECURRING PROBLEM WITH THIS CAR.
NHTSA complaint #10503557 — an unverified report by a vehicle owner.
at 47,000 milesWhite Lake, MI
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH FRONT AND REAR INTERIOR DOOR HANDLES HAVE FAILED. I AM UNABLE TO EXIT THE VEHICLE WITHOUT LOWERING THE WINDOW AND OPENING FROM EXTERIOR. THERE IS NO VISIBLE EVIDENCE THEY HAVE FAILED, THEY HAVE JUST STOPPED WORKING. YOU CAN CONVINCE THE REAR TO WORK IF YOU PULL THE HANDLE AND LOCK THE SAME TIME. IF I WERE TO BE INVOLVED IN AN ACCIDENT, AND THE POWER FAILED, I WOULD BE UNABLE TO EXIT THE VEHICLE AT ALL. THIS VEHICLE IS 3 YEARS OLD WITH 47,000 MILES AND IS NOW A POTENTIAL DEATH TRAP. THE DEALER SAYS IT IS NOT COVERED, AND I WOULD HAVE TO PAY FOR REPAIRS. I AM CONSIDERING LEGAL ACTION, ANY VEHICLE THAT IS INESCAPABLE SHOULDN'T BE ON THE HIGHWAYS. WORST OF ALL, A QUICK SEARCH SHOWS THIS TO BE AN ABUNDANT PROBLEM WITH FUSIONS FROM 2006 ON. THERE ARE NUMEROUS BLOG ON THIS SUBJECT ALONE. I AM AFRAID TO TRANSPORT MY FAMILY IN THIS VEHICLE AND HAVE RECEIVED NO HELP!
NHTSA complaint #10452157 — an unverified report by a vehicle owner.