2015 Ford Fusion door lock problems

LATCHES/LOCKS/LINKAGES

The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the front passenger’s side door failed to remain securely closed. The vehicle was taken to a local independent mechanic, where it was diagnosed and determined that the door latch needed to be replaced. The vehicle was taken to two other local independent mechanics, where it was diagnosed, and the failure was confirmed. The vehicle was taken to a local dealer, where it was diagnosed and determined that the door latch cable needed to be replaced. The vehicle was not repaired due to the cost. In addition, the contact stated that as a temporary fix, the front passenger’s door was held closed with an extension cord but remained slightly open. The manufacturer was made not aware of the failure. The failure mileage was approximately 99,359.

NHTSA complaint #11670453 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was parked, the driver’s side door failed to close as needed. No warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The contact referenced NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkage) however, the VIN was not included. The failure mileage was approximately 80,000.

NHTSA complaint #11541648 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to lock the front driver’s side door, the digital code buttons on the door were flashing however, the door would not lock securely. Additionally, the rear trunk lid would erroneously open and the instrument panel and dashboard lights would flash on and off. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 127,000.

NHTSA complaint #11472387 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

The contact owns a 2015 Ford Fusion. The contact stated that while attempting to lock the front driver’s side door, the digital code buttons on the door were flashing however, the door would not lock securely. Additionally, the rear trunk lid would erroneously open and the instrument panel and dashboard lights would flash on and off. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 127,000.

NHTSA complaint #11472387 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

The contact owns a 2015 Ford Fusion. The contact stated while driving 65-70 MPH, the messages: "Failed to Connect to AC Control System”, “SRS Air Bags System Malfunctioning" and "Blind Spot Visual System Not Working" were displayed. Additionally, the vehicle went into limp mode independently and would not accelerate over 65 MPH. The contact stated upon parking the vehicle, the doors and windows failed to unlock. The contact banged the front driver's side door several times and the door finally unlocked. The contact was also able to unlock the rear driver's side door after several attempts. However, the front and rear passenger side doors remained locked. The vehicle was taken to the dealer but the dealer declined to assist. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.

NHTSA complaint #11470751 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WITHOUT WARNING, THE DRIVER'S SIDE REAR DOOR LATCH FRACTURED. THE CONTACT STATED THAT A ROPE WAS TIED TO THE DOOR HANDLE TO KEEP THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO TROPICAL FORD (9900 ORANGE BLOSSOM TRAIL, ORLANDO, FL 32837) WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.*DT

NHTSA complaint #11365821 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED AUTONATION FORD CORPUS CHRISTI (ADDRESS: 6250 S. PADRE ISLAND DR, CORPUS CHRISTI, TX 78412; PHONE: (361) 444-0125) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11349299 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE'S FRONT DRIVER-SIDE DOOR LOCK FAILED TO LATCH SECURELY. THE CONTACT SECURED THE DOOR WITH STRAPS. THE CONTACT CONTACTED BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023, (602) 457-2144) WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #11320308 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE CONTACT'S HUSBAND WAS DRIVING 25 MPH, THE FRONT DRIVER'S SIDE DOOR OPENED ON ITS OWN AND THE DOOR AJAR WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO LAWLEY'S TEAM FORD (LOCATED AT 100 AZ-90, SIERRA VISTA, AZ 85635, (888) 874-9117) WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER'S SIDE DOOR LATCH REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,283.

NHTSA complaint #11281553 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT ONE OF THE DOOR LATCHES WAS FAILING. WHEN HE WAS ATTEMPTING TO CLOSE THE REAR DRIVER'S SIDE DOOR, IT FAILED TO LATCH PROPERLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 57,046.

NHTSA complaint #11254398 — an unverified report by a vehicle owner.