FaultScore

2016 Ford Fusion door lock problems

35 of the 2,075 complaints about the 2016 Ford Fusion are about the doors, latches and locks — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 86,000 miles.

A

35

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Latches/Locks/Linkages 19 54.3%
Latch 10 28.6%
Latch 5 14.3%
Lock 1 2.9%

Doors, Latches & Locks across every Ford Fusion year

2006 37 11.0%
2007 29 8.6%
2008 15 4.5%
2009 14 4.2%
2010 19 5.6%
2011 18 5.3%
2012 24 7.1%
2013 87 25.8%
2014 49 14.5%
2015 10 3.0%
2016 35 10.4%

What owners said

Filed with NHTSA, in their own words.

at 130,000 miles Merced, CA

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the rear driver’s side door opened independently. After a visual inspection, the contact observed that the door had failed to latch securely. The door ajar warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 130,000.

NHTSA complaint #11675176 — an unverified report by a vehicle owner.

at 80,000 miles Littleton, CO

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated that the passenger’s side front door failed to latch closed securely. Additionally, the messages “Hood Ajar" and "Door Ajar" were displayed. The contact stated that the failure was related to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages); however, the VIN was not included. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The manufacturer referred to contact to the NHTSA Hotline for assistance. The failure mileage was 80,000.

NHTSA complaint #11652108 — an unverified report by a vehicle owner.

at 93,000 miles Union Beach, NJ

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated that while his wife was driving approximately 3 MPH and attempting to pull into the driveway of residence, the driver’s side door latch detached, causing the door to open unintendedly. The driver was unable to close the door. No warning light was illuminated. The contact stated that the VIN was not included in NHTSA Campaign Numbers: 20V177000 (Latches/Locks/Linkages). The vehicle was driven to a dealer where it was confirmed that the latch had detached, and the door latch was replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 93,000. The VIN was not available.

NHTSA complaint #11605883 — an unverified report by a vehicle owner.

at 100,000 miles Rockledge, FL

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 65 MPH, the rear driver's side door opened inadvertently. The contact pulled over but could not close the door securely. The contact was able to tie the door down to the rear passenger side door seat handle. The contact called a dealer and it was suggested that the vehicle be taken to be diagnosed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11605059 — an unverified report by a vehicle owner.

at 72,541 miles Corydon, PA

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated that after parking and exiting the vehicle, the front driver’s side door failed to remain closed and latched when closed. Additionally, the display indicated that the front driver's side door was always open. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,541.

NHTSA complaint #11596102 — an unverified report by a vehicle owner.

Tucson, AZ

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

ON 23OCT2023 I opened the Driver's side rear door in my garage. When I went to close the door it would not latch. After several failed attempts I taped the door closed and drove the car to the local FORD dealership for service. The latch mechanism was replaced on 27OCT2023. On 01DEC2023 I received an email notice from NHTSA regarding a possible recall for the door latches in my vehicle (2016 Ford Fusion), 23V775.

NHTSA complaint #11558317 — an unverified report by a vehicle owner.

Clarksville, MI

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

My trunk pops open by itself, without being activated. So far, if I keep my car locked, it will stay shut, but it has popped open while the vehicle was in motion. This is a safety hazard! It has been happening every day for the last several months.

NHTSA complaint #11555637 — an unverified report by a vehicle owner.

at 81,059 miles Magnolia, TX

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

The contact owns a 2016 Ford Fusion. The contact stated that the front driver’s side door failed to latch as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,059.

NHTSA complaint #11548522 — an unverified report by a vehicle owner.

at 69,669 miles Cameron Park, CA

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated that his wife was about to drive the vehicle however, when she closed the front driver's side door, the door failed to latch securely. The vehicle was taken to the dealer where, it was diagnosed that the front driver's side door latch needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure and informed the contact the vehicle was not covered under NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 69,669.

NHTSA complaint #11538429 — an unverified report by a vehicle owner.

at 73,000 miles Houston, TX

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front driver’s side door inadvertently opened without warning. The contact stated that he had to hold the door handle to keep the door closed to avoid an accident. The contact was able to proceed with caution to his destination. The vehicle was taken to the dealer where it was diagnosed that the front driver’s side door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that on a separate occasion after he had closed the rear driver’s side door, he heard a beeping sound indicating that the door was ajar. The contact became aware that the rear driver’s side door failed to latch securely. The vehicle was taken to the dealer where it was diagnosed that the rear driver’s side door latch had failed and needed to be replaced. The vehicle had not yet been repaired. The contact referenced NHTSA Campaign Number: 20V1770000 (Latches, Locks, Linkages). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and advised to call the NHTSA Hotline. The failure mileage was approximately 73,000.

NHTSA complaint #11537127 — an unverified report by a vehicle owner.

at 70,000 miles Houston, TX

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated that the rear passenger’s side door latch had failed, and the door would not remain closed securely. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 70,000.

NHTSA complaint #11536100 — an unverified report by a vehicle owner.

at 95,714 miles Ontario, CA

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated that the rear driver’s side door failed to latch properly. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latch/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 95,714.

NHTSA complaint #11535439 — an unverified report by a vehicle owner.

at 33,290 miles Boca Raton, FL

LATCHES/LOCKS/LINKAGES

The contact owns 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the rear driver’s side door flew open without warning. The vehicle was taken a dealer where it was repaired out of pocket. After the initial repair was performed, the front passenger’s and rear passenger’s side doors both failed to operate as needed. Upon investigation, the contact discovered NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkage). The manufacturer was contacted, and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 33,290.

NHTSA complaint #11531882 — an unverified report by a vehicle owner.

at 70,000 miles Nederland, TX

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated the rear driver’s side door failed to latch properly. The contact took the vehicle to the local dealer, where it was diagnosed with needing the rear driver’s side door latch to be replaced. The vehicle was repaired. The contact stated the front driver’s side door failed to latch on 6/20/2023. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 70,000.

NHTSA complaint #11527886 — an unverified report by a vehicle owner.

Floresville, TX

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

THE TRUNK ON THE FUSION RANDOMLY OPENS ON IT'S OWN, THE KEY FOB CAN BE HANGING INSIDE THE HOUSE, IT OPENS WHEN IT'S SUNNY, CLOUDY, DARK, WHEN THE CAR IS PARKED OR WHEN I AM DRIVING THE CAR, WHICH IS A SAFETY HAZARD AS IT CAN BLOCK MY VISION BEHIND THE CAR. IT HAS BEEN HAPPENING FOR OVER A YEAR NOW. NO WARNING LIGHTS ALERT OF THE SOON TO POP OPEN TRUNK. LOOKED FOR SOLUTIONS AND NONE ARE AVAILABLE, MANY EXPERIENCE SAME ISSUE AND HAVE GONE TO DEALERSHIP AND THEY AREN'T ABLE TO CORRECT THE PROBLEM

NHTSA complaint #11524637 — an unverified report by a vehicle owner.

at 113,800 miles Lakeland, FL

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated that upon opening the front driver’s side door, the latch failed to latch securely. The door ajar warning light illuminated with an alert sound indicating that the door was still open. The vehicle was taken to the dealer where it was diagnosed that the latch assembly needed to be replaced. The vehicle was repaired; however, the contact stated that the failure recurred with that rear driver’s side door latch. The vehicle was taken to an independent mechanic where it was diagnosed that the latch assembly failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the front passenger’s side door latch failed to latch securely. As a result, the contact had to use a rope to secure the doors while driving. The vehicle had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,800.

NHTSA complaint #11522152 — an unverified report by a vehicle owner.

at 96,000 miles Mesa, AZ

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the front passenger’s side door inadvertently opened with the door ajar light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was repaired. The contact stated that a year later while driving at an undisclosed speed, the rear driver’s side door inadvertently opened. The door ajar light illuminated. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 96,000.

NHTSA complaint #11520660 — an unverified report by a vehicle owner.

at 155,000 miles Houston, TX

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated that after locking the doors, the locking mechanism malfunctioned, and the doors could be opened from outside the vehicle. The contact stated that the failure was present on all four doors. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 155,000

NHTSA complaint #11518929 — an unverified report by a vehicle owner.

at 37,995 miles Scottsdale, AZ

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated the front passenger’s side door latch failed to latch as designed. The contact took the vehicle to the local dealer, where it was diagnosed with needing the front passenger’s side door latch to be replaced. The vehicle was repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 37,995.

NHTSA complaint #11516500 — an unverified report by a vehicle owner.

Kaukauna, WI

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

My trunk keeps opening on it's own. With the keys on me, not in my hands. Without the keys on me. While driving, while not driving, just completely at random. My trunk is continuously opening. From my research this seems to be a pretty common thing for this make and model of car, and I think it's time that it be recalled and fixed. It's not safe from a driving standpoint nor a personal safety standpoint.

NHTSA complaint #11510550 — an unverified report by a vehicle owner.

at 60,000 miles Central Square, NY

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 65 MPH, the trunk inadvertently opened. The contact stated that the trunk open warning light was illuminated. The contact stated that the trunk would inadvertently open while driving at various speeds and had become a recurring failure. The contact had not taken the vehicle to a local dealer nor an independent mechanic. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

NHTSA complaint #11507039 — an unverified report by a vehicle owner.

at 106,000 miles Naples, FL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2016 Ford Fusion. The contact stated that the driver’s side rear door had malfunctioned and failed to lock securely. The vehicle was taken to the dealer and the door was replaced. The failure reoccurred on the driver’s side door. The vehicle was returned to the dealer and diagnosed with a similar failure. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 106,000.

NHTSA complaint #11505106 — an unverified report by a vehicle owner.

at 128,000 miles League City, TX

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated that the driver's side front door latch was inoperable. The driver's side front door failed to close as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer and the contact was informed that the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The manufacturer was contacted and referred her to the NHTSA Hotline. The failure mileage was approximately 128,000.

NHTSA complaint #11498090 — an unverified report by a vehicle owner.

at 170,000 miles Merritt Island, FL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2016 Ford Fusion. The contact stated that the dealer had previously replaced the passenger's side rear door latch assembly; however, the failure recurred on the passenger's side front door. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 170,000.

NHTSA complaint #11474492 — an unverified report by a vehicle owner.

at 83,000 miles La Quinta, CA

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Focus. The contact stated that the driver’s front door failed to unlatch as needed. The contact stated that the failure recurred several times. The vehicle was towed to the local dealer to be diagnosed. The dealer determined that the latch was faulty. The vehicle was repaired. The manufacturer was contacted and related the failure to NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 85,000.

NHTSA complaint #11466992 — an unverified report by a vehicle owner.

Las Vegas, NV

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

While driving the drivers door came open. This happened to the passenger door about 10 months ago. I check and there is a recall for the safety latch on other 2016 Ford Fusions but not for my vin #. There was no warning it just flew open while making a right turn.

NHTSA complaint #11465462 — an unverified report by a vehicle owner.

at 73,540 miles El Paso, TX

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact owns a 2016 Ford Fusion. The contact stated while parked in a parking lot, the latch inside the door failed to latch securely and the door failed to close as needed. The contact drove to a local mechanic and the vehicle was diagnosed with a faulty interior door latch. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 73,540.

NHTSA complaint #11458665 — an unverified report by a vehicle owner.

Utica, KY

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

Trunk is randomly opening on it's own.

NHTSA complaint #11440836 — an unverified report by a vehicle owner.

at 117,600 miles Gainesville, FL

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

The contact's wife owns a 2016 Ford Fusion. The contact stated that the front driver’s side door and rear passenger’s side door failed to close and lock securely. The vehicle was taken to the dealer who diagnosed that the door actuators had failed, and the failure was related to NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The dealer also advised the contact that he would be responsible for the cost of the repair because the VIN was not included in the recall. The manufacturer was notified the failure but referred the contact to NHTSA. The vehicle was not repaired. The approximate failure mileage was 117,600.

NHTSA complaint #11439513 — an unverified report by a vehicle owner.

at 89,000 miles Georgetown, TX

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Ford Fusion. The contact stated that the passenger’s side front door would not securely latch when closed. The vehicle was taken to the dealer and remained at the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and suggested that the contact take the vehicle to a dealer. The contact related the failure to NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkages). The failure mileage was approximately 89,000.

NHTSA complaint #11429408 — an unverified report by a vehicle owner.

Other 2016 Ford Fusion problems

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