2016 Ford Fusion electrical problems

ELECTRICAL SYSTEM

Back up camera does not work and other electrical elements not working in conjunction with it

NHTSA complaint #11748080 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

After hitting 100,000 mile my car electronics failed and caused my steering to fail and all other safety equipment like airbags and brokering system

NHTSA complaint #11743385 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

We received the notice about this recall in October 2025, more than six months ago. In our estimation, this far exceeds the reasonable amount of time that should be allotted to a company before a fix needs to be available and completed. This is a serious safety issue, and we have almost been in accidents because of the lack of camera. Dealerships have brushed us off when we asked about the status of the recall, as though it was unimportant. Is there anything we can do light a fire under Ford, or to force them to provide a replacement vehicle for us? Thank you,

NHTSA complaint #11738635 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The recall for the backup camera has been open since october with no remedy. This seems like an excessive amount of time and is giving me trouble selling my vehicle. How long is the manufacturer given to remedy the issue?

NHTSA complaint #11738345 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Backup camera does not work dealership has done absolutely nothing regarding this matter it’s been almost 8 months

NHTSA complaint #11737846 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

When backing up the rear camera went to black screen and wouldnt display the rear view. Almost hit a pedestrian because they were directly behind the car. This problem happens sometimes and I am not sure how to replicate it except for putting the car in reverse and seeing if it is going to display the rear view or not. I need this recall to be completed ASAP, it has been released since October and I’m still having issues with it 6 months later and there is no fix for this?? Its just frustrating

NHTSA complaint #11737452 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The rear view camera on my 2016 Ford Fusion activates randomly while driving and displays blank or distorted images when the vehicle is in reverse. This is a known defect covered under Ford Recall 25SA9 / NHTSA 25v695, issued October 2025. I have contacted Koons Ford in Falls Church, VA multiple times requesting repair. The dealer stated the replacement part is only available for Mustangs. As of May 2026, Ford's own recall page confirms parts are still not available — over seven months after the recall was issued. I am driving daily with a malfunctioning safety system and no repair timeline. The camera issue creates a crash risk every time I reverse the vehicle.

NHTSA complaint #11736840 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My vehicle has multiple active safety recalls that remain unrepaired. I have already contacted the dealership and attempted to have these issues addressed, but I have experienced delays and a lack of response. The front brake hose recall presents a serious safety risk, as it could rupture and cause a brake fluid leak, leading to reduced braking ability and increased stopping distance. Additionally, the rear view camera recall affects visibility when reversing, as the camera may display a blank or distorted image.I have already filed a complaint with NHTSA regarding these unresolved recalls. One of the recalls currently does not have a remedy available, and the other has not been completed despite my efforts to schedule repairs.These unresolved safety issues put me and others at risk, and I am concerned about the lack of timely action to correct them.

NHTSA complaint #11726247 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Rear view camera

NHTSA complaint #11722340 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I get in my 2016 Fusion to go to dinner and I can barely turn my steering wheel. I put it in park and check the power steering fluid. FULL. I tried resetting the power steering assist by starting the car and turning all the way left then right then center. Still can barely turn. Tried disconnecting the battery hoping it would be an electrical glitch. Come to find out it’s could be a steering assist motor on the steering column that’s going bad and CAN CAUSE THIS PROBLEM WHILE DRIVING! That’s insane!

NHTSA complaint #11721074 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The rear backup camera system on my 2016 Ford Fusion S has failed and no longer displays an image when the vehicle is placed in reverse. The screen remains completely black and does not activate. The backup camera previously worked normally before this failure. The issue appears to be related to the backup camera or associated electrical/display system, and the component should be available for inspection upon request. This malfunction creates a safety risk because the backup camera is necessary to see obstacles, pedestrians, and other vehicles behind the car. Without a functioning backup camera, rear visibility is significantly reduced, increasing the risk of a collision, especially in parking lots and residential areas. The problem occurs every time the vehicle is placed in reverse. The issue has not yet been confirmed by a dealer or independent repair facility. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. There were no warning lights or messages prior to the failure. The screen began failing and now remains completely black when in reverse. The exact date the issue began is UNKNOWN.

NHTSA complaint #11711939 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Complete loss of power steering. Service advancetrac light on Hill assist not available 2016 fusion but is not included in the recall. Car was sold to me and is registered in Pennsylvania, the salt belt. Ran scanner got codes U0240 and C102D. Clear codes, immediately get power steering back. Slowly lose power steering again, until complete failure. Super unsafe, first time this happened I was on the turnpike with my son. Speed limit is 70 m.p.h. I had to go 40 with my 4 ways on. Barely had control of my car. Very scary.

NHTSA complaint #11710059 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

- Window motor passanger side not working unable to close window. 2023 - Sync system not working after battery and key changed by dealership. 2021 - Rearview Camera no display found - lighter port in console over heats

NHTSA complaint #11694192 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The in-dash backup camera stopped functioning about 2 years ago. The errors are random and range from glitching video, delay in activating, not switching off(driving forward with rearview camera activated), and a error code pop-up to contact the dealer. 100 percent of the time, the image is displayed in reverse making backing up impossible.

NHTSA complaint #11688288 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I have a Coolant intrusion for my car it is supposed to be recalled and serviced under warranty or the Csp

NHTSA complaint #11688095 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The same issue with the backup camera as the other vehicles in current recall. The 2016 Ford Fusion should be on that list as well.

NHTSA complaint #11686786 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

2016 FORD FUSION TITANIUM BACK UP CAMERA WORKS INTERMITTENTLY. THE VIEWING SCREEN GOES BLANK WHEN IN REVERSE.

NHTSA complaint #11686463 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

2016 FORD FUSION TITANIUM REAR CAMERA WORKS INTERMITTENTLY. SOMETIME WHEN IN REVERSE, THE SCREEN GOES BLANK.

NHTSA complaint #11686470 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

My complaint is, why does my 2016 Ford Fusion 1.5L 4-Cylinder EcoBoost Engine continue to be excluded from these major recalls? It's not fair as I deserve to have my engine, clock spring, & my rear view camera replaced just like the other Ford vehicles! I purchased my 2016 Fusion in 2018 & only a couple of years later I started having problems with the rear view camera but the dealership said that it wasn't covered under the warranty. I have always smelled engine coolant & oil but was always told that there is nothing leaking on the ground so there's nothing to worry about. Also I reached out to you guys in 2024 with the Gmail address of [XXX] ) about my steering wheel clock spring & never heard anything back, so I purchased a new one on [XXX] & replaced it myself when it arrived. Also earlier that day, I had my valve cover replaced at Brad Howell Ford in Kokomo, IN because I have been constantly losing oil & smelling oil burning. Even after that, I continued to smell oil & engine coolant but still get told that there's nothing leaking. Well my next oil change after that, I told them to check again because I had to add more oil, & that's when they determined that it was the turbo drain tube, which they replaced on Nov.5, 2024. That stopped the oil smell, but I continued to smell engine coolant which I continued to report to them, & at each oil change, they continued to top off the engine coolant. On Aug. 12, 2025 Brad Howell Ford decided to run a camera down into my cylinders & discovered that there's oil & coolant leaking down into my #2 cylinder. I contacted Tonia Frataccia, Customer Experience Specialist, Ford CX/Team, & I was told that my VIN# didn't make the recall list & that's why my engine wasn't replaced. It's not fair as my vehicle has the same defective engine & parts as the other recall vehicles & I deserve to have my car repaired also at Fords expense. Please help me, I need my car. Thank you for listening. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11686471 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I was driving on the expressway. My car Went into limp mode it didn’t stall completely out, but I was not able to accelerate any eventually the wheel became tight. every light came on.. I made it safely off the expressway. My car would not start the ODB port is not reading. I’ve taken it to several mechanics all of them say that it’s my PCM. They said my PCM needs to be reprogrammed. There’s currently an active recall from my exact car but when I search my vin It tells me I have no active recalls.

NHTSA complaint #11683807 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Seemingly randomly all center console functions and door functions shut off (no a/c / heat, can't roll down/up windows, outside ambient temp and can't unlock/lock doors from inside buttons (key still works as well as door handle unlock / speed lock) can be hazardous in even mild temp as interior heats up quickly without air flow. Other non-important functions that stop working include radio/stereo and back-up camera. Research points possibly to bcm apim miscommunication or improper grounding.

NHTSA complaint #11683193 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

rear view camera works ( sometimes ), The rear view camera worked fine for years, but I brought the car in for basic service at the Ford Dealer > oil change, tire rotation, fluids topped off > and after this repair, my rear view camera wasn't working.. I brought it back to the dealer, and they claimed what they did had nothing to do with the rear-view camera.. The service manager said a new camera would cost $ 800, but they would do the repair for $ 500 ( which seemed odd, but that's a story for another day ). Regardless... with all the news I'm reading about Ford recalls, including rear view cameras... I feel this rear view camera issue started years before they think, or will admit to, and should be investigated. I can bring my car into any nearby location for inspection if requested.

NHTSA complaint #11674310 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

engine light turned and, scanned it and code is P0301 Cylinder 1 Misfire detected. Coolant is leaking into the engine. I have looked online and multiple people have had this issue, majority of them taking their vehicles to Ford dealers and being told they need an engine replacement. I have taken my vehicle to a mechanic shop and was told the same thing. my safety was at risk because this issue caused my engine to overheat and the engine would not turn on for a while after. with coolant being mixed in with the oil, it damages the engine and can cause the car to stop being functional while you are still operating it. I am also including a link to a website that has proof that Ford delearships have seen this issue before, are aware of it but do nothing to fix it [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11670602 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Electric Power Steering Motor Attaching Bolts Corrode (NHTSA 19V-632, OEM 19S26): Corrosion of bolts in the electric power steering system can lead to loss of power steering assist in 2016 Ford Fusion and Lincoln MKZ vehicles in certain states. Dealers will replace bolts and apply a sealant, or install a new steering gear.

NHTSA complaint #11670412 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Back up camera is saying unavailable or shows a blue screen

NHTSA complaint #11658699 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

When key is in ignition and either In on position with engine off or In accessory state the dash starts to click and the hood then releases and opens Does not happen when key is not in the ignition and driver door is open or when car is running or when car is locked but does happen if key was just removed from ignition and door has not been opened yet There are not service lights on and all trunk buttons still work when pressed

NHTSA complaint #11654306 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I have had road salt contamination with the electrical wiring to the power steering causing the wires to become brittle and break causing a power steering failure in a right curve which caused the steering wheel to jerk the car to the left nearly causing a collision. The power steering failed again due to high friction inside steering gear and has a broken bolt on the EPAS motor to the steering gear.

NHTSA complaint #11651419 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Our 1.5 EcoBoost engine overheated on 3/20/25, my daughter was driving and the vehicle started shaking and it slowed way down, for a moment she feared for her life, she said it had a message and the check engine symbol was illuminated and the vehicle would not accelerate, when she got it was leaking coolant and white smoke, I took my OBDII scanner, one code was P1299 Cylinder Over temp Protection Active, it now emits white smoke and overheats and looses fluid. TECHNICAL SERVICE BULLETIN 1.5L EcoBoost - Low Coolant, White Exhaust Smoke And/Or Illuminated MIL - Built On Or Before 10-Jun-2019 20- 2100 01 April 2020 This bulletin supersedes 19-2375. Reason for update: Replace Awareness/Interim Message Model: Ford 2014-2019 Fusion Engine: 1.5L EcoBoost 2017-2019 Escape Engine: 1.5L EcoBoost Summary This article supersedes TSB 19-2375 to update the Service Procedure and Parts List. Issue: Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition with or without an illuminated malfunction indicator light (MIL) with only diagnostic trouble codes (DTCs) P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To resolve the condition, follow the Service Procedure to replace the short block and head gasket. Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: • One of the following vehicles: - 2014-2019 Fusion built on or before 10-Jun-2019 - 2017-2019 Escape built on or before 08-Apr-2019 • 1.5L EcoBoost engine • At least one of the following conditions: - Low coolant level - White exhaust smoke - Runs rough condition with or without an illuminated MIL with only DTCs P0300, P0301- P0304, P0316, P0217, P1285 and/or P1299 stored in PCM

NHTSA complaint #11649929 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The trunk pops open randomly. Noticed that the actuator clicks continuously until I press the door lock button on the fob.

NHTSA complaint #11632167 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Backup camera hasn't worked for years on 2016 Ford Fusion. Recalls were deployed for other vehicles yet not mine. Obviously Ford has a serious problem with their backup cameras and should be required to fix all make and models.

NHTSA complaint #11625188 — an unverified report by a vehicle owner.