102 of the 1,276 complaints about the 2015 Ford Fusion are about the electrical system — 8% of everything reported for this model year. Half of the failures with a mileage on record happened before 61,000 miles.
102
Complaints
4
Crashes
1
Fires
1
Injuries
Filed with NHTSA, in their own words.
ELECTRICAL SYSTEM
When driving off and on the power steering will go out and different warning lights will come on including “hill parking assist is off”.
NHTSA complaint #11758337 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The rear backup camera screen is black or flickers, and sometimes shows an error message like "Camera not available." Ford just issued another recall for rear cameras for this issue, but deliberately excluded Ford Fusion vehicles. They need to include ASAP as this is a known, dangerous issue that can cause an accident.
NHTSA complaint #11722564 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
My 2015 Ford Fusion back over prevention camera system, is no longer working. I only get the black screen with error message "Camera is unavailable. Contact dealership". Which is creating a safety issue, while the vehicle is backing up. Reference Recall Number 25SA9 as many other ford products have the same issue. Many 2015 Ford models are covered under this recall. However, my fusion is not, because the recall only states 2016. My camera was troubleshot by a certified mechanic and was deemed a faulty camera by testing it with a different camera, and the system started working properly again.
NHTSA complaint #11710082 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Rear camera continuously malfunctions with grainy/dark image, just completely failed with message on screen “Rear camera Not Available”. This puts myself and the people and vehicles around me at risk of collision when parking or reversing out of a parking space. This problem is common among many Ford Fusion owners.
NHTSA complaint #11701986 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The rear camera has worked intermittently, it goes out and comes back on. It is a huge safety risk. Mg vehicle needs to be included in the recall.
NHTSA complaint #11699282 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
the rear view camera has only worked sporadically the last few years. Ford has issued recalls for this but not for my vehicle. Dangerous backing out for my family and other drivers.
NHTSA complaint #11697651 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I have been having issues with the vehicle where it will stall. This even happened when I was driving on the NJ turnpike, it stalled while driving and I had to pull over (thankfully I could) to restart the vehicle. It took the dealer 3 weeks to finally figure out the issue and tracked it down to a bad BCM (Body Control Module). I researched this further and found some interesting information. A significant number of 2015 Fusion owners report similar electrical glitches, with some experiencing a complete loss of power to multiple systems, including the center console, AC, and power windows. Diagnostics have identified water intrusion and corrosion in specific connectors, such as C134 near the front bumper, as a root cause, which can be resolved by cleaning and applying electric grease. However, a failing BCM itself is a common diagnosis, especially when multiple systems fail simultaneously and no other obvious cause is found. Replacing the BCM is a known solution, but it requires programming with the vehicle's specific as-built information and PATS key programming to function correctly; a new OEM BCM typically costs around $500. The BCM must be programmed using specialized diagnostic tools like Ford IDS software or equivalent, and the process includes steps like parameter reset, CEI configuration, and battery monitor sensor reset. While some owners have successfully bypassed the BCM using an external relay for specific functions like parking lights, this is a complex workaround and not a standard fix for a failing BCM. Persistent issues, especially those that recur after resets or component replacements, often point to a defective BCM, though other factors like a faulty wiring harness or a bad ground connection should also be ruled out. Given the prevalence of these problems across 2010–2019 Ford Fusions, some owners have advocated for a recall, citing safety concerns.
NHTSA complaint #11694582 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Date 2023-03-13 Campaign 23S12/23V162 Description On your vehicle, the front brake jounce hoses could rupture prematurely Safety Risk A ruptured front brake jounce hose will cause a progressive brake fluid leak. The driver may experience an increase in pedal travel together with a reduction in the rate of deceleration, increasing the risk of a crash. Remedy Parts are now available to repair your vehicle. Ford Motor Company has authorized your dealer to replace both front brake flexible hoses free of charge parts and labor. Next Steps Contact your dealer for more information to schedule the free service. Safety Recalls* Front brake flexible hose replacement Recall incomplete Powertrain control module pcm reprogramming Recall incomplete Customer Satisfaction Programs** Powertrain control module pcm reprogramming Recall incomplete Note: Funding to complete the many recalls are held in processing delays by DEPARTMENT OF THE TREASURY. Thus, Powertrain control module pcm reprogramming Recall incomplete
NHTSA complaint #11694385 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
In November 2024 my back up camera failed. The dealership diagnosed a failed camera and installed a new one for $ 800. In July 2025 the camera failed again. It was under warranty but the dealer diagnosed the issue as a low power failure and replaced the battery for $ 600. This week the back up camera is beginning to intermittently fail with a message "see dealership for repair". I feel I may have spent $ 1400 for unnecessary repairs as the issue still exists. My Ford Fusion Hybrid is not on the list of Fords covered under the current recall.
NHTSA complaint #11687749 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2015 Ford Fusion. The contact stated discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was unknown. It was later discovered that the mileage was 53,522.
NHTSA complaint #11687389 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The vehicle's backup camera is experiencing intermittent functionality issues, failing to provide a consistent display. This sporadic operation poses a significant safety risk when the vehicle is in reverse.
NHTSA complaint #11682112 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The rear camera does not function properly on my 2015 Ford Fusion. When I try to use it, it either turns into a black screen or the message reads that "rear camera is unavailable", which has almost caused me to collide with another vehicle several times as I was trying to back up. I understand that there is a national recall for Ford Fusion vehicles from 2018 on for exactly the same reason. However, even though my Ford Fusion is a 2015, it demonstrates the same problem as the newer models listed in the recall. I would like to have my camera replaced (at no charge) as well, since I am dealing with the same safety hazard as the models listed in the national recall. Thank you very much for your understanding.
NHTSA complaint #11674303 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The back up camera has been showing a black screen while the vehicle is in reverse. This has been happening with my vehicle for a few months. Safety of others put at risk because this happens while vehicle s in motion Have not taken vehicle to dealership to have it inspected. My vehicle falls outside of scope of recall currently published No warning messages displayed
NHTSA complaint #11672187 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I was driving on the highway in my car stop going then it start rolling backwards a little then i hit the breaks then put in park in put it back in drive then it started driving again then my brake lights came on and didn’t go off for about a week I have to unhook the battery I have a 8 year old son I was on the way to the hospital because my grand father was on life support when all this took place there was trucks going around us we almost got hit my three car thank god I made it home safe then I got. Home in my car just keep getting load as if I’m hitting the car there’s a load sound it makes when I start it up in i dont feel safe driving it … when out it being check out i really need some one to look at it
NHTSA complaint #11667063 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
My backup camera has started to glitch like the other 2015 fords that are in recall. The screen will get green lines through it, go black, flip horizontal/vertical, flash on and off, it creates more of a distraction than assistance and makes it very hard to back in/out of tight spaces. I have not taken it to the dealership. Right before the other recall was released I called the dealership and told me I’d have to get a whole new camera installed and pay out of pocket. Has not been inspected No warnings or other symptoms prior
NHTSA complaint #11658481 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
the rear backup camera does not work at all.i am elderly and cannot turn my head over my shoulders.the screen is constantly blue when i need to reverse and the message that the camera is malfunctioning is on the blue screen.Ford has a lot of rear camera issues on their late modle vehicles.they have admitted that vehicles going back to when they introduced the rear cameras that they do not work and it seems that the fusions have been forgotten about.THIS IS WRONG WAY TO THINK AND WE NEED A RECALL.I have friends and family that have affected vehicles and we are all complaining.Ford needs to own up to this and they need to do right or we will not be buying Ford anymore.Do Better Ford,lives are at stake.
NHTSA complaint #11629661 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
3 times in the past 4 days my trunk has opened while the car has been turned off. Thankfully not while I was driving. Not Yet anyway. The doors have unlocked on their own while driving and parked. And the keypad light stays on all the time. There has been no warning lights on the dashboard. It is a safety concern, cause if it did that while driving (I’ve heard of others this has happened to) things can fly out of the trunk and cause someone to wreck. Or my car could get stolen. It’s at a ford dealership now, they’ve had it for 28 hrs and still don’t know what’s wrong with it or how to fix it. I’ve read where this has happened to many ford vehicles and no one has answers nor how to fix it. Which that makes no sense to me. I don’t understand how this isn’t already a safety recall. And what are people like me suppose to do, drive around and hope for the best since even the ford dealership apparently can’t fix it. So please help!!
NHTSA complaint #11624054 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The contact owns a 2015 Ford Fusion. The contact stated that the taillights failed to turn off as designed. The contact had to disconnect the battery for the taillights to be turned off. Additionally, the Hill Assist warning light was illuminated after reconnecting the battery. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that there was no recall coverage on the vehicle and referred the contact to the NHTSA hotline. The failure mileage was approximately 114,352.
NHTSA complaint #11605380 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Power steering went out and has a recall for it on the website but under the car doesn't, have it but it went out all of sudden
NHTSA complaint #11585136 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
I've already submitted this complaint before and nothing is done by it and investigator investigated this but I'm still continuing to have this problem and Ford will not fix the issue unless I spend thousands of dollars. I am having an issue with the safety airbag system the AC system not working The windows do not work, passenger windows don't work , ac control system doesn't function...
NHTSA complaint #11578187 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Back up camera stops working while in the middle of backing up, sometimes it does not work at all.
NHTSA complaint #11566378 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The transmission shift bushing fell off and my gear shift is stuck in park while the transmission indicator is registering as neutral. This was a recall for many Ford Fusion models but apparently not mine, although it is certainly the same issue the other models were experiencing. The bushing lubricant/bushing appears to have worn down over time resulting in this issue.
NHTSA complaint #11559367 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
The contact owns a 2015 Ford Fusion. The contact stated that while his wife was driving 25 MPH, the brake line cracked and burst. The contact stated that the vehicle jumped the curb, and the parking brake was activated. The vehicle was jerking and failed to move. Additionally, the lug nuts were swollen. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed and determined that there was water inside cylinder #4. The contact was informed that the engine had pushed oil into the wiring harness and flooded the computer. The flexible brake lines were replaced. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The failure mileage was approximately 77,000.
NHTSA complaint #11558781 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was parked, the instrument panel intermittently became inoperable. The battery and ABS warning lights were illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not under recall. The failure mileage was 161,000.
NHTSA complaint #11556672 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Trunk unlatching on its own. Sometimes while in traffic.
NHTSA complaint #11547922 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
The power steer system went out on my car with no warning , the catalytic converter is going out . This car have caused me more problems than a little. The dealership are full so you can’t get any recall done. This is a bad car and should be off the lots. I can’t get reimbursed for no work I put into this car because I didn’t take it to the dealership. This is unfair to me I work very hard for my money. This is about the third complaint I have sent and no one has responded. I WILL NEVER RECOMMEND FORDS.
NHTSA complaint #11545005 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Headlights do not work. I have replaced the low beams bulbs 3 times since purchasing my car over three years ago and each time the lights only work for a brief period of time them seem to short out unexpectedly, for no reason whatsoever. The high beams have been replaced multiple times as well. I purchased the fluorescent bulbs for better night vision. The lights were bright for a short period them dimmed and are only as bright as they should be if they were on low beam. This is some sort of an electrical issue or something to do with a manufacturer’s defect. Since I purchased my vehicle almost 4 years ago, there has been an ongoing issue with the transmission or alternator. The car “jumps out of gear” when putting the vehicle into park or when shifting the vehicle into drive from park. There is also a constant loud “humming/vibration” sound that clicks on and off continuously once the car is initially crunk up. The passenger door is coming off due to the loosening of bolts I assume but I’m not certain. Nothing has happened to cause this issue. The power outlets in the vehicle get extremely hot at times and cause phone cords to heat up. This has caused my phone to be destroyed! The rear view camera is now blurry with lines going through it. This is only happening when the car is put into reverse and rear view camera is in use. The Bluetooth and media in the vehicle gets stuck on “Sync Line In” & at times will not change to any other setting. This seems to be an electronic issue as well. There have been MANY recalls on my vehicle and I have taken it to the Ford dealership for repair each time however, none of these issue have been resolved . I am a single mother who work’s full time and is a full time student. This is my only form of transportation. I should not have to worry rather or not my car is safe for my children and I.
NHTSA complaint #11540447 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
Had to have my transmission replaced due to harsh shifting into 2nd & 3rd gear while driving, as well as when you slow down it would down shift in those two gears. Had the transmission replaced, and not even a week later after they also updated the ECU for the transmission, now this transmission that was put in is doing the exact same thing. Now a few weeks later my trunk is randomly opening while I'm driving or while I'm at work, ECT.
NHTSA complaint #11537372 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM
My trunk.just randomly opens also ever time I use my remote it will open the latch just clicks if I start the car the trunk opens many many times if I get in super quick close the doors and lock the doors it will stay closed this is not correct Ford just tells you to bring it in and nothing ever happens this is ongoing for most of the escapes fusions focus newer and alder mine is a 2015 fusion 1.5 eco boost This really needs to be fixed there’s to many other problems these cars have bad transmission using coolant cracked blocks electric power steering growling like mine does just stinks spend good money for all these problems
NHTSA complaint #11536623 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:ADAS:HILL DESCENT ASSIST:SENSOR
The contact owns a 2015 Ford Fusion. The contact stated that while driving the 10 MPH, the contact attempted to make a left turn, but the vehicle failed to respond. The ADAS system and the Service Advancetrac warning lights were illuminated. The vehicle was steered to the side of the road. The vehicle was taken to an independent mechanic where it was diagnosed that the racking and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 94,000.
NHTSA complaint #11535828 — an unverified report by a vehicle owner.