FaultScore

2000 Ford Windstar acceleration problems

140 of the 2,191 complaints about the 2000 Ford Windstar are about the throttle and cruise control — 6% of everything reported for this model year. Half of the failures with a mileage on record happened before 101,000 miles.

D

140

Complaints

11

Crashes

21

Fires

2

Injuries

Exactly what failed

Vehicle Speed Control 105 75.0%
Cruise Control 28 20.0%
Accelerator Pedal 3 2.1%
Cables 2 1.4%
Linkages 2 1.4%

Acceleration & Cruise Control across every Ford Windstar year

1995 123 13.6%
1996 83 9.2%
1997 21 2.3%
1998 76 8.4%
1999 99 11.0%
2000 140 15.5%
2001 128 14.2%
2002 147 16.3%
2003 85 9.4%

What owners said

Filed with NHTSA, in their own words.

at 19,000 miles Nevada, MO

VEHICLE SPEED CONTROL:CRUISE CONTROL

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE CRUISE CONTROL WAS INOPERABLE. THE DEALER REPLACED THE CRUISE CONTROL SWITCH, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CRUISE CONTROL SWITCH WAS REPLACED A TOTAL OF THREE TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

NHTSA complaint #10908693 — an unverified report by a vehicle owner.

at 85,000 miles Garden Grove, CA

VEHICLE SPEED CONTROL

THE ABS WARNING LIGHT CAME ON. WHEN DRIVING CAR OVER 45MPH, THE SPEEDOMETER STARTS JUMPING ALL OVER THE METER AND THE ODOMETER IS NO LONGER READING MILES. THIS IS THE SAME EXACT ISSUE AS NHTSA CAMPAIGN NUMBER 09V399000. APPARENTLY, EVEN THOUGH FORD RECALLED WINDSTARS, OUR WINDSTAR WAS SOMEHOW NOT QUALIFIED EVEN THOUGH WE'RE NOT EXPERIENCING THE SAME EXACT ISSUE.

NHTSA complaint #10705058 — an unverified report by a vehicle owner.

at 110,000 miles LA Porte, TX

VEHICLE SPEED CONTROL

DURING A TRIP ON THE HIGHWAY AT APPROX. 70 MPH THE ABS LIGHT CAME ON AND STAYS ON AS LONG AS VEHICLE IS BEING DRIVEN UNTIL ITS RESTARTED AGAIN AND CYCLE CONTINUES.

NHTSA complaint #10649962 — an unverified report by a vehicle owner.

at 186,888 miles Katy, TX

VEHICLE SPEED CONTROL

FOR SOME REASON MY INSTRUMENT PANEL CUSTARD NEEDLES STARTED,TO BOUNCE UP AND DOWN FOR NO REASON AND SOMETIMES ITS OK.THAN YOU BE DRIVING AND EVERYTHING ITS OK, BUT THAN THERE GOES THE NEEDLES BOUNCING UP AND DOWN AGAIN AND THAN IT STOPS OR IF I STOP AT STORE OR GAS STATION AND START THE IGNITION AGAIN IT DOES IT AGAIN.PROBLEM 2, BEFORE THE FIRES ON THE FORD VEHICLES ON THE CRUISE CONTROL SWITCH MINE HAD ALREADY BURNED OUT AS I WAS AT THE STORE PARKING LOT I PICKED UP MY HOOD AND THERE WAS THE SMOKE AND SHORT WIRES BELOW THE BRAKE FLUID HOLDER I FIXED IT,ON MY OWN THAN SEE ALL THE PROBLEMS ON THE DAILY NEWS. THIS HAPPEN WHEN I ONLY HADABOUT 85000 MILES.PROBLEM 3, FOR SOME REASON I'M HAVING WITH MY ABS,THE LIGHT KEEPS COMING ON AND MY BRAKES DON'T WORK RIGHT,BUT WHEN THE ABS LIGHT IS OFF MY BRAKES WORK FINE, I TELL YOU FORD CAN REALLY MAKE SORRY VANS LIKE THE WINDSTAR LX MODEL.

NHTSA complaint #10649538 — an unverified report by a vehicle owner.

at 140,000 miles Laurel, MD

VEHICLE SPEED CONTROL

I HAD STOPPED AT THE STOP SIGN. WHEN IT WAS CLEAR FOR ME TO GO, I ACCELERATED AND WHEN I GOT TO THE NEXT STO SIGN AND SLOWED OWN, MY CAR WOULD NOT SLOW DOWN. I PUSHED ON THE BRAKES, HEARD A LOUD VROOM AND THE CAR KEPT GOING. IT'S HAPPEN 3 MORE TIMES. ONE TIME, I WAS AT A FAST FOOD RESTAURANT DRIVE THRU. I WAS SLOWING DOWN AS I GOT IN LINE AND WHEN I PUT ON THE BRAKES, THE CAR MADE A LOUD VROOM SOUND AND KEEP GOING. I KEPT PUSHING ON THE BRAKES AND IT FINALLY STOPPED. I CANNOT REMEMBER IF I PUT THE CAR IN PARK OR NOT BUT I THINK I DID THAT TIME. I WOULD HAVE TAPPED THE TRUCK IN FRONT OF ME. I READ ONLINE ABOUT A SON WHOSE MOTHERS WIND STAR HAD THE SAME PROBLEM. IT MAY NEED TO BE RECALLED.

NHTSA complaint #10629401 — an unverified report by a vehicle owner.

at 115,146 miles Enterprise, AL

VEHICLE SPEED CONTROL

THE BRAKE PRESSURE DIFFERENTIAL DEACTIVATION SWITCH (SCDS) (2B264) LOCATED UNDER THE MASTER CYLINDER (BEHIND THE AIR FILTER) OVER TIME DEVELOPS A LEAK. THIS CAUSES A SHORT AND A FUSE TRIP, FUSE #10 IF THE ENGINE IS ON. THIS LEAK ALSO CAUSES BRAKE FLUID TO WICK DOWN TWO WIRES TO THE ABS BRAKE MODULE (2C219). THE FLUID ACCUMULATES ON THE (ALWAYS ON) POWER CONNECTORS FOR THE ABS BRAKE SYSTEM WHICH ARE POWERED BY FUSES 101 AND 102 AND ARE BOTH 40 AMP. THE FLUID ATTRACTS MOISTURE, ROAD SALT AND LEADS TO A FIRE WHEN THE FLUID AND MOISTURE ACT AS CONDUCTOR BETWEEN THE HOT LEADS AND GROUND. THIS SWITCH HAS BEEN THE SUBJECT OF OTHER FORD RECALLS, JUST NOT MY WINDSTAR VAN YET. MY WIRING HARNESS WHEN INSPECTED WAS WET WITH BRAKE FLUID, INCLUDING THE CONNECTIONS AND THE INLINE FUSES, WHICH BASICALLY PERMITS ELECTRICITY TO JUMP PAST THE INLINE FUSES AND CONTINUE TO HEAT UP THE WIRING HARNESS. THE FUSES BODIES CRUMBLED WHEN INSPECTED. SINCE MOST DOUBLE SIDE DOOR VANS ARE PREDOMINANTLY DRIVEN BY LARGE FAMILIES, THE POSSIBILITY OF MULTIPLE FATALITIES PER VEHICLE DUE TO A HORRIFIC DEATH FROM BEING BURNT ALIVE IS A VALID POINT TO CONSIDER. MOST VEHICLE FIRES SPREAD SO FAST THAT UNSTRAPPING MULTIPLE SMALL CHILDREN FROM RESTRAINT SEATS WOULD TAKE AN INORDINATE AMOUNT OF TIME, ESPECIALLY WITH SMOKE INHALATION AND THE HEAT OF FLAMES TO PROHIBIT RESCUE. THANK YOU FOR INVESTIGATING THIS.

NHTSA complaint #10597232 — an unverified report by a vehicle owner.

at 200,000 miles Brook Haven, NY Fire

VEHICLE SPEED CONTROL:CRUISE CONTROL

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED FOR AN HOUR WHEN HE DISCOVERED THAT THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND THERE WERE NO INJURIES. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THE CRUISE CONTROL DEACTIVATION SWITCH WAS REPLACED DUE TO A RECALL IN 2011, WHICH COULD HAVE BEEN ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA complaint #10587455 — an unverified report by a vehicle owner.

at 200,000 miles Brook Haven, NY Fire

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED FOR AN HOUR WHEN HE DISCOVERED THAT THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND THERE WERE NO INJURIES. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THE CRUISE CONTROL DEACTIVATION SWITCH WAS REPLACED DUE TO A RECALL IN 2011, WHICH COULD HAVE BEEN ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

NHTSA complaint #10587455 — an unverified report by a vehicle owner.

SAN Angelo, TX

VEHICLE SPEED CONTROL

2000 FORD WINDSTAR. CONSUMER WRITES IN REGARDS TO THE SPEED CONTROL SYSTEM MODIFICATION RECALL NOTICE PROBLEMS. *SMD THE CONSUMER STATED AFTER HE RETRIEVED THE VEHICLE FROM THE DEALER, THE VEHICLE WAS NOT IDLING CORRECTLY. THE DEALER STATED THE WORK PERFORMED ON THE VEHICLE, HAD NOTHING TO DO WITH THE IMPROPER IDLING ISSUE. THE DEALER INFORMED THE CONSUMER THE VEHICLE HAD A VACUUM LEAK, AROUND THE MASTER CYLINDER.

NHTSA complaint #10577697 — an unverified report by a vehicle owner.

at 99,505 miles Vancouver, WA

VEHICLE SPEED CONTROL

THE ABS AND CHECK ENGINE LIGHTS WENT ON (AGAIN, AFTER I HAD NUMEROUS ITEMS REPAIRED OR REPLACED ON THIS VAN). I WENT BACK TO MY MECHANIC WHO FOUND THAT A PART WAS NEEDED, CALLED THE C1185 AND IS PART OF THE ABS MODULE SYSTEM. I THEN WENT TO FORD DEALERSHIP TO SEE IF THIS PART COULD BE REPLACED, AND THEY TOLD ME THAT THE MANUFACTURER FOR THIS PART HAD GONE OUT OF BUSINESS AND THE PART WAS NO LONGER MADE! I HAVE HAD THESE ITEMS REPAIRED/REPLACED ON THIS 2000 WINDSTAR SINCE I BOUGHT THE VEHICLE IN DECEMBER 2013: 1) FORD DEALERSHIP REPLACED TEN-SPEED CONTROL DEACTIVATION SWITCH PER RECALL 2) MY MECHANIC THEN REPAIRED THE ELECTRONIC BRAKING SYSTEM, SPEEDOMETER AND ODOMETER, WHICH WAS TIED IN WITH THE SPEED CONTROL DEACTIVATION SWITCH (REPAIRS WERE OVER $420) 3) MY MECHANIC REINSTALLED IMPROPERLY INSTALLED REAR WINDSHIELD WIPER 4) MY MECHANIC INSTALLED NEW BATTERY

NHTSA complaint #10564875 — an unverified report by a vehicle owner.

at 136,291 miles Templeton, MA

VEHICLE SPEED CONTROL

ABS AND TRACTION CONTROL LIGHTS ILLUMINATED WHILE BRAKING ON SNOW AND ICE, ABS STOPPED WORKING AND VAN SKIDDED OUT OF MY CONTROL, PUMPED BRAKES UNTIL VEHICLE CAME TO STOP, LUCKILY DID NOT OCCUR AT NEXT INTERSECTION,OR WOULD HAVE SLID INTO BUSY INTERSECTION !! BROUGHT TO SHOP AND THEY DID SOME DIAGNOSTICS AND CAME UP WITH VAN NEEDING A NEW ABS/TRACTION CONTROL MODULE. VERY EXPENSIVE REPAIR. UPWARDS OF $2000.00, IF BOTH ABS MODULE AND ABS HYDRAULIC CONTROL PARTS NEED TO BE REPLACED. WENT ONLINE AND HAVE READ MANY MANY COMPLAINTS OF THIS PROBLEM ON THIS MODEL OF VAN. FORD KNOWS AND THEY WONT ISSUE OR RECALL A MAJOR SAFETY / BRAKE RECALL......THIS COULD CAUSE SOMEONE SEVERE INJURY OR DEATH !!! BRAKES ARE THERE TO SAFELY STOP A VEHICLES MOTION !!!!! DEALER SAYS VERY COMMON PROBLEM WITH THESE WINDSTARS.IF FORD COULD FESS UP AND MAKE PART VERY AFFORDABLE THEN I COULD FIX VAN MYSELF. REAR AXLES,SUBFRAMES BREAKING HAVE BEEN ADDRESSED. I BELIEVE THIS IS A VERY IMPORTANT ISSUE THAT NEEDS TO BE ADDRESSED. THANK YOU FOR LOOKING INTO THIS PROBLEM. SINCERELY, [XXX] HERE IS ONE LINK TO A SITE I WAS ON HTTP://WWW.FORDWINDSTARRECALL.INFO/ INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10556067 — an unverified report by a vehicle owner.

at 175,000 miles OAK Grove, MO

VEHICLE SPEED CONTROL

AS I WAS DRIVING DOWN THE HIGHWAY, CRUISE CONTROL SET TO 60MPH. MY CRUISE SHUT OFF, MY ABS AND TRACTION CONTROL LIGHTS CAME ON. IF YOU SHUT THE VEHICLE OFF AND LET IT COOL DOWN, IT WILL STAY OFF FOR A WHILE, BUT USUALLY COMES ON WITHIN A FEW MOMENTS OF BEGINNING TO DRIVE. AND THE BRAKES WILL WORK, BUT I WILL NOT HAVE ABS OR TRACTION CONTROL AT ALL.

NHTSA complaint #10553945 — an unverified report by a vehicle owner.

at 605,000 miles Union, NJ

VEHICLE SPEED CONTROL

WE WERE DRIVING ON LOCAL HIGHWAY WHEN ABS AND TRACTION LIGHT CAME ON. WE THEN HEARD A GRINDING NOISE AND THE SPEEDOMETER WAS JUMPING FROM 20 TO 50 SPORADICALLY. WHEN THE VEHICLE IS TURNED OFF AND RESTARTED EVERYTHING IS NORMAL, BUT RECURS SHORTLY AFTER DRIVING.

NHTSA complaint #10549009 — an unverified report by a vehicle owner.

at 139,000 miles Lake Worth, FL

VEHICLE SPEED CONTROL

THE ABS LIGHT HAS BEEN GOING ON AND OFF FOR NO REASON. I TOOK IT TO A MECHANIC AND THEY SAID THE ONLY CODE THAT WAS AFFECTING THE LIGHT WAS THE FRONT RIGHT TIRE SPEED SENSOR WHICH WE REPLACED AND THE CODE WENT AWAY. THE CRUISE CONTROL DOSENT WORK AND THE LIGHT COMES ON AND BREAKING IS SOMETIMES MUCH MORE DIFFICULT WHEN SLICK/WET AND LIABLE TO CAUSE AN ACCIDENT. THE MECHANIC TOLD ME MY VEHICLE WAS INCLUDED IN THE FORD RECALL FROM 6/2012 RELATINGN TO ABS LIGHT AND DIAGNOSTIC TROUBLE CODE C1185

NHTSA complaint #10545052 — an unverified report by a vehicle owner.

Davisville, WV

VEHICLE SPEED CONTROL

ABS LIGHT COMES ON AND OFF WHILE DRIVING, CRUISE CONTROL DOES NOT WORK, SPEEDOMETER AND RMP GUAGE GOES CRAZY AND STOPS WORKING, LEAKING BREAK FLIUD BUT CAN'T SEEM TO LOCATE PROBLEM, INTERIOR LIGHTS FLICKER ON AND OFF, DOOR LOCKS WILL START GOING UP AND DOWN WHILE DRIVING, REAR PASSENGER DOOR DOES NOT CLOSE ALL THE WAY AND WILL SOMETIME POP OUT BUT NOT COMPLETELY OPEN WHILE DRIVING, MAKES NOISE WHEN TURING LEFT I HAD THE RACK AND PINION CHANGED BUT THAT DID NOT SOLVE THE PROBLEM THE NOISE JUST GOT WORSE.

NHTSA complaint #10521819 — an unverified report by a vehicle owner.

at 165,000 miles Fairfax, VA

VEHICLE SPEED CONTROL

ABS LIGHT ON INTERMITTENTLY. INSTRUMENT PANEL GAUGES ERRATIC SOMETIMES. CRUISE CONTROL NOT FUNCTIONAL AT TIMES.

NHTSA complaint #10514333 — an unverified report by a vehicle owner.

at 90,000 miles DOE RUN, MO

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE ENTERING INTO A PARKING SPACE, THE VEHICLE LUNGED FORWARD ERRONEOUSLY. THE VEHICLE WAS TAKEN TO A DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 130,000. *TR UPDATED 05/10/13*LJ UPDATED 05/17/2013

NHTSA complaint #10503500 — an unverified report by a vehicle owner.

at 240,000 miles Fairfax, VA

VEHICLE SPEED CONTROL

MY 2000 FORD WINDSTAR VAN HAS FREQUENT AND INTERMITTENT PROBLEMS WITH THE ABS LIGHT COMING ON AND EVENTUALLY GOING OFF; THE CRUISE CONTROL NOT WORKING SOMETIMES EVEN AFTER IT WAS REPAIRED BY THE DEALER; AND THE GAUGES IN THE INSTRUMENT PANEL (INCLUDING THE SPEEDOMETER) ERRATICALLY MALFUNCTIONING. I HAVE BEEN TOLD THAT THESE ARE COMMON PROBLEMS WITH FORD WINDSTAR AND MAY BE SUBJECT TO RECALLS. (EVEN THOUGH THE MILEAGE IS HIGH, I REPLACED THE TRANSMISSION AND ENGINE WITH A BRAND NEW TRANSMISSION AND A BRAND NEW ENGINE IN 2006 AND 2007, RESPECTIVELY. ONLY LESS THAN 50,000 MILES ON THE VEHICLE SINCE 2006.)

NHTSA complaint #10491679 — an unverified report by a vehicle owner.

at 200,000 miles Everett, WA Fire

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS BURNING FUMES WERE EMITTED INTO THE VEHICLE. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE WOULD CONTINUE TO ACCELERATE AFTER ENGAGING THE BRAKES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 200,000 AND THE CURRENT MILEAGE WAS 200,140.

NHTSA complaint #10479395 — an unverified report by a vehicle owner.

at 128,000 miles Newbury Park, CA

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT WHILE SITTING AT A STOP LIGHT, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT HAD TO APPLY PRESSURE TO THE BRAKES USING BOTH AND TURNED OFF THE IGNITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE A VACUUM LINE WAS DISCONNECTED HOWEVER, DID NOT SOLVE THE PROBLEM. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE FUEL SYSTEM WAS SERVICED AND THE THROTTLE BODY WAS DECARBONIZED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 128,000.

NHTSA complaint #10472087 — an unverified report by a vehicle owner.

at 95,000 miles Delton, MI

VEHICLE SPEED CONTROL

THE ABS LIGHT BEGAN COMING ON INTERMITTENTLY FOR NO KNOWN REASON; GRADUALLY IT HAS BEEN ON MORE. IN RECENT WEEKS, HAVE ALSO BEGUN HAVING PROBLEMS WITH THE SPEED CONTROL WORKING ONLY INTERMITTENTLY, AND LAST WEEK THE SPEEDOMETER STOPPED WORKING INCORRECTLY; THE HIGHEST SPEED IT REGISTERS IS 28-29 MPH, EVEN THOUGH I KNOW I'M GOING FASTER. THE WINDSHIELD WIPERS NOW SUDDENLY WORK ONLY ON LOW OR, IF TURNED UP TO THE HIGHEST POSSIBLE SETTING, THEY GO HALF SPEED. TWO WEEKS AGO A BRAKE SET UP FOR NO KNOWN REASON, TO THE POINT THAT I SMELLED 'BURNING.' I STOPPED TO INVESTIGATE WHEN TRAFFIC ALLOWED AND COULD SEE NOTHING WRONG. I DROVE TO A HOSPITAL WHERE SON WAS WORKING AND HE INVESTIGATED AND FOUND THE FROZEN-UP BRAKE. HE WAS ABLE TO EVENTUALLY GET IT FREED UP. A VEHICLE THAT ONCE WAS A VERY DEPENDABLE WORKHORSE HAS SUDDENLY BECOME ERRATIC AND DOWNRIGHT SCARY.

NHTSA complaint #10469432 — an unverified report by a vehicle owner.

at 110,000 miles Lake Lotawana, MO

VEHICLE SPEED CONTROL

ON SUNDAY 5/20/12, UPON STARTING OUR 2000 FORD WINDSTAR VAN, I NOTICED THAT THE SPEEDOMETER WAS NOT WORKING AND THE ABS (YELLOW) LIGHT WAS PERSISTENTLY ON. (HOWEVER THE RED BRAKE LIGHT THAT HAD BEEN SHINING ON THE DASHBOARD PERSISTENTLY FOR MANY, MANY MONTHS, EVEN AFTER RECALL SERVICING, WAS NOW OFF.) DRIVING FOR A FEW MINUTES, WE REALIZED THAT THE AIR CONDITIONING WAS NOT PUTTING OUT COOL AIR, ONLY WARM, AND THAT THE ODOMETER WAS DISPLAYING ONLY DASHES. I SHOULD ALSO MENTION, NOW THAT I HAVE READ UP ON THESE PROBLEMS, WHICH HAD SEEMED UNRELATED, BUT ARE APPARENTLY ALL TRACEABLE TO A DEFECTIVE/LEAKING SDCD, THAT THE CRUISE CONTROL ON THIS VEHICLE HAS NOT WORKED FOR MANY MONTHS.

NHTSA complaint #10459590 — an unverified report by a vehicle owner.

at 96,000 miles Grand Rapids, MI

VEHICLE SPEED CONTROL

AS IS TYPICAL WITH THE WINDSTAR, THE DEACTIVATION SWITCH IS LEAKING BRAKE FLUID. THUS, CAUSING PROBLEMS WITH THE ABS AND CRUISE. UNFORTUNATELY, FORD ALREADY HONORED THE RECALL (09S09) ON THIS VEHICLE. AT THAT TIME THE DEACTIVATION SWITCH WAS NOT LEAKING SO THEY INSTALLED A WIRE HARNESS TO AVOID A FIRE WHEN IT DID START LEAKING. (WHY PUT ON A WIRE HARNESS? BECAUSE THEY KNEW THE SWITCH WAS GOING TO FAIL. WHY NOT JUST REPLACE THE SWITCH IN THE FIRST PLACE?) NOW FORD WILL NOT RE-OPEN THE RECALL TO REPLACE THE SWITCH AND FIX THE OTHER RELATED PROBLEMS.

NHTSA complaint #10458072 — an unverified report by a vehicle owner.

at 80,000 miles Gilbert, WV

VEHICLE SPEED CONTROL

HELLO I REPORTED THE ABS CONDITION WITH INCREASED BRAKING A WHILE BACK I DON'T KNOW THE EXACT DATE BUT SINCE THEN I HAVE HAD CONTINUED ISSUES WITH ABS CONTROL MODULE NOT WORKING ON MY VAN I TOOK THE CAR TO STEPHENS AUTO IN DANVILLE WV FOR THE RECALLS ON THE AXLES AND HAD THEM CHECK ON THE ABS LIGHT STAYING ON ALSO I HAVE READ ON AN INTERNET COMPLAINT SITE WHERE THE COMPUTER CONTROL BOARDS IN THE ABS CONTROL MODULE HAVE SODDER CONNECTIONS BROKEN IS WHAT THE PROBLEM IS I ASK THAT YOU HAVE FORD RECALL AND REPLACE THE ABS CONTROL MODULES BEFORE SOMEONE GETS KILLED DRIVING ONE OF THESE VANS.

NHTSA complaint #10447377 — an unverified report by a vehicle owner.

at 84,000 miles Ringgold, GA Crash

VEHICLE SPEED CONTROL

BACK IN 2008 I WAS INVOLVED IN A FENDER BENDER (ABOUT $6,000 IN DAMAGES) WHEN MY ABS FAILED CAUSING ME TO SLIDE INTO ANOTHER CAR. AT FIRST I THOUGHT IT WAS MINOR ISSUE, BUT HAVE SINCE BEEN TOLD IT'S A MAJOR ISSUE WITH MANY OWNERS. I'VE FOUND THAT THE RECALL (09S09) DOES NOT ADDRESS ALL THE UNDERLYING ISSUES AND THE FORD DEALER WILL NOT FIX ALL OF THE ISSUES. ADDITIONALLY I WAS TOLD BY MY LOCAL FORD DEALER THAT THERE WERE NO OPEN ITEMS ON MY VAN FOR ABS. WHEN I INQUIRED WHAT THAT MEANT, THEY SAID THAT THERE WAS NOTHING ON RECALL FOR ABS ON MY VEHICLE. I HAD NEVER HAD ANYTHING DONE TO THE ABS, SO IT WAS NOT BECAUSE IT WAS ALREADY FIXED. A WEEK AGO, I WAS ALMOST INVOLVED IN AN ACCIDENT BECAUSE OF THE FAILURE OF THE ABS SYSTEM; I WAS ONLY GOING 40 MPH. I CONSTANTLY HAVE MY BRAKES CHECKED BECAUSE I HAVE TO PRESS THEM HARD TO WORK. THE REAR BRAKES ARE ALMOST NEW, AND THE FRONT (PADS AND ROTORS) ARE NEW SO THE BRAKES SHOULD WORK BETTER THAN THEY DO. SINCE THERE ARE MAJOR REPORTS OF PROBLEMS, THIS NEEDS TO BE ADDRESSED BY FORD.

NHTSA complaint #10443329 — an unverified report by a vehicle owner.

at 136,000 miles Sandpoint, ID

VEHICLE SPEED CONTROL

LAST WEEK AS I WAS DRIVING AROUND TOWN AND MY INSTRUMENT PANEL STOPPED WORKING AND THE ABS LIGHTS WOULD NOT TURN OFF. THE NEXT MORNING I HAD TO TAKE MY SON TO ONE OF HIS ACTIVITIES AND THE INSTRUMENT PANEL WAS STILL NOT WORKING AND I NOTICED I HAD TO PUSH THE BRAKE PEDAL ALL THE WAY DOWN TO THE FLOOR. I WENT HOME AND NOTICED THAT MY CAR WAS LEAKING BRAKE FLUID. AFTER MUCH RESEARCH I FOUND MY VEHICLE HAD A RECALL. (09S09) I TOOK MY CAR IN THIS MORNING TO HAVE THIS RECALL FIXED. THIS DID NOT FIX MY INSTRUMENT PANEL. AFTER I GOT HOME I RESEARCHED WHAT THE PROBLEM MIGHT BE AND HAVE FOUND NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEM FROM BRAKE FLUID LEAKING ON THE SOME OF THE WIRES. I CONTACTED FORD TO SEE IF THIS WOULD BE COVERED UNDER THE RECALL AND THEY EXPLAINED TO ME THAT THE RECALL ONLY COVERS THAT SPECIFIC PART. I AM VERY UPSET BECAUSE THE RECALL WILL ONLY COVER THE PART AND NOT THE DAMAGE IT HAS CAUSED. I WOULD LIKE TO FILE THIS COMPLAINT TO MAKE A RECORD OF THIS. I TRULY BELIEVE THAT FORD SHOULD FIX THE DAMAGE THAT THIS RECALLED PART HAS DONE TO MY VEHICLE.

NHTSA complaint #10434123 — an unverified report by a vehicle owner.

at 81,000 miles Muncie, IN

VEHICLE SPEED CONTROL

FOR A YEAR NOW WE BE NOTICING ODOMETER FAILURE, BRAKE LIGHT AND ABS LIGHT COMING ON. RECENTLY WE FOUND OUT THE BRAKES WEREN'T WORKING AT ALL. LUCKILY NO ACCIDENTS. I INSPECTED THE BRAKE FLUID CONTAINER WHICH WAS EMPTY. I REFILLED IT AND CHECKED AROUND TO SEE FOR ANY LEAKS. I NOTICED IT WAS LEAKING AT THE SCDS SWITCH. I WENT ONLINE AND FOUND A WEBSITE WHERE THEY DESCRIBED THIS TO BE A COMMON PROBLEM AND THAT THERE WAS A RECALL FOR THIS. LUCKY IT HASN'T CAUSED ANY FIRE LIKE IT DID BY SOME OTHER OWNERS.

NHTSA complaint #10430298 — an unverified report by a vehicle owner.

at 140,000 miles Centreville, MD

VEHICLE SPEED CONTROL

I HAD RECEIVED A RECALL NOTICE FOR MY FORD WINDSTAR 09S09. I HAD TAKEN MY VEHICLE IN TO THE DEALERSHIP WHERE THEY ASCERTAINED THAT THE PART WAS DEFECTIVE AND HAD LEAKED. IT WAS NOTED WITH FORD THAT MY ABS LIGHT WAS ALWAYS ON, AS WAS THE CHECK ENGINE LIGHT AND THAT MY CRUISE CONTROL DID NOT FUNCTION ANY MORE. MY SPEED INDICATOR AND ODOMETER DID NOT FUNCTION PROPERLY EITHER READING ONLY HALF OF THE ACTUAL SPEED AND MILEAGE. THESE WERE ALL NOTED AND THE DEALERSHIP REPLACED THE DEFECTIVE PART BUT STATED THAT THEY WOULD NOT REPAIR THE OTHER PROBLEMS THAT WERE CAUSED BY THE LEAKED HYDRAULIC FLUID. I STILL HAVE ISSUES WITH EVERYTHING STATED BECAUSE THEY DID NOT DO ANYTHING TO FIX THESE PROBLEMS JUST CHANGED THE PART. AT THIS POINT I WAS TOLD THAT IT WAS TOO LATE TO DO ANYTHING BECAUSE ACCORDING TO FORD THE RECALL CASE WAS CLOSED BECAUSE THE DEFECTIVE PART WAS CHANGED. AS A CONSUMER, I TRUSTED MY DEALERSHIP TO HANDLE THE RECALL IN THE CORRECT MANNER INSTEAD OF LEAVING ALL OF THE PROBLEMS TO CONTINUE WITHOUT NOTIFYING ME UNTIL IT WAS TOO LATE, IN FORD'S WORDS.

NHTSA complaint #10386808 — an unverified report by a vehicle owner.

Wisconsin Rapids, WI

VEHICLE SPEED CONTROL

WE HAVE BEEN EXPERIENCING VARIOUS ELECTRICAL PROBLEMS WITH OUR WINDSTAR AND UPON RESEARCH THROUGH THE INTERNET FOUND THAT OTHERS HAVE HAD THE SAME PROBLEMS. THE CRUISE CONTROL HAS STOPPED WORKING FOR THE LAST TWO YEARS. THE ABS AND BRAKE LIGHTS HAVE PERIODICALLY COME ON AND THEN WENT OFF. THE SPEEDOMETER WILL BE WORKING FINE AND THEN DROP TO ONLY 20 MPH EVEN THOUGH WE ARE EXCEEDING THAT SPEED. IT WILL THEN JUMP BACK TO THE PROPER SPEED AND THIS PROCESS WILL CONTINUE FOR A PERIOD OF TIME.

NHTSA complaint #10388248 — an unverified report by a vehicle owner.

at 119,520 miles Tuckerton, NJ

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 FORD WINDSTAR. THE CONTACT STATED THAT THE BRAKES WERE ABNORMALLY SOFT AND THERE WAS A DECREASE IN BRAKING POWER. IN ADDITION, THE CRUISE CONTROL WAS INOPERABLE AND THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ADVISED BY HIS PERSONAL MECHANIC THAT THE BRAKE PRESSURE SWITCH, WHICH WAS ALSO THE SPEED CONTROL DEACTIVATION SWITCH, HAD FAILED AND WOULD NEED TO BE REPLACED. THE CONTACT WAS ADVISED THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL). HOWEVER, WHEN CONTACTING THE MANUFACTURER THE CONTACT WAS ADVISED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS 119,520.

NHTSA complaint #10375368 — an unverified report by a vehicle owner.

Other 2000 Ford Windstar problems

← Full 2000 Ford Windstar report