36 of the
769 complaints filed about the GMC Envoy XL
are about the body and structure —
5% of everything owners reported.
The worst model year for it is 2003.
ON HIGHWAY US-31 IN MUSKEGON COUNTY MICHIGAN, VEHICLE (ENVOY) WAS AT ALMOST A COMPLETE STOP FOR A VEHICLE STOPPED AHEAD WHEN STRUCK FROM BEHIND BY ANOTHER VEHICLE TRAVELLING AT 70+ MPH. THE ENVOY WAS THEN PUSHED INTO THE VEHICLE IN FRONT OF THE ENVOY. THE ENVOY SUFFERED MAJOR REAR END DAMAGE AND SEVERE FRONT END DAMAGE. NONE OF THE FRONT AIRBAGS DEPLOYED. BOTH FRONT DRIVER AND PASSENGER SEATBELTS DID NOT RESTRAIN. THE SEATBELTS STRETCHED OUT TO THEIR LIMIT. BOTH FRONT DRIVER'S SEAT AND PASSENGER SEAT TWISTED INWARDS TOWARD THE CONSOLE. SEVERE BODILY INJURIES OCCURRED. ON 08/23/2018, GMC WAS MADE AWARE OF THIS. A CASE WAS OPENED. THE EVENT DATA RECORDER WAS RECOVERED BY GMC. THE EDR SHOWED THE IMPACT VELOCITY, NON-DEPLOYMENT OF AIRBAGS AND NON-RESTRAINT OF SEATBELTS. GMC THEN CLOSED THE CASE STATING THAT BECAUSE THERE WAS NO TRAUMATIC BRAIN INJURY, THERE WOULD BE NO FURTHER INVESTIGATION OR COMPENSATION. THE 2006 GMC ENVOY WAS DEEMED A TOTAL LOSS BY THE AUTO INSURER.
NHTSA complaint #11210852 — an unverified report by a vehicle owner.
WE PURCHASED OUR 2003 GMC ENVOY XL SLE 8 CYLINDER BRAND NEW AT ALDEN BUICK IN FAIRHAVEN, MASS IN JULY 2003; FOR THE PAST 3 YEARS WE HAD IT SERVICED AT ROBERTSSON'S GMC 2680 CRANBERRY HIGHWAY, WAREHAM, MASS.02571,508-291-0044. WE HAD IT RECONDITIONED AT THIS DEALERSHIP LAST YEAR, SPENDING $4000.00; WE HAD IT INSPECTED AT THIS DEALERSHIP WITH THE MASSACHUSETTS VEHICLE CHECK; IT PASSED THE FRONT END CHECK AND FRAME CHECK ON 8/4/17. I WAS DRIVING THE VEHICLE IN LATE DECEMBER, AND HIT SEVERAL DEEP POTHOLES CAUSED BY AN ICE STORM; SHORTLY THEREAFTER I LOST STEERING CONTROL OF THE VEHICLE. I HAD IT TOWED TO ALDEN BUICK/GMC IN FAIRHAVEN, MASS. TO BE TOLD THAT THE ENTIRE FRAME HAD COLLAPSED DUE TO EXTENSIVE CORROSION AND RUST. I HAD IT TOWED TO ROBERTSON'S GMC IN WAREHAM AND FILED A CLAIM WITH COMMERCE INS. CO. TO HOPEFULLY COVER THE DAMAGE TO THE FRAME; COMMERCE DENIED THE CLAIM STATING"THE FRAME ASSEMBLY WAS SEVERELY ROTTED AND THIS EXTENSIVE ROT ALLOWED THE RIGHT FRONT CONTROL ARM TO BREAK AWAYFROM THE MOUNTING POINT ON THE FRAME RAIL. GMC ISSUED A TECHNICAL SERVICE BULLETIN STATING THAT SOME ENVOY MODELS SUFFERED FROM EXTENSIVE FRAME CORROSION. WHY DID ROBERTSON'S GMC PASS THE VEHICLE ON THE SAFETY CHECK, AND WHY WAS I NOT INFORMED OF THE VEHICLE'S FRAME CORROSION BEFORE I SPENT THE $4000.00 RECONDITIONING IT? WHY IS FRAME CHECK AND FRONT END CHECK LISTED AS PASS ON MY VEHICLE WHEN THIS CORROSION AND RUST WAS PRESENT AT TIME OF INSSPECTION? FORTUNATELY NEITHER I NOR ANY OF MY FAMILY MEMBERS WERE INJURED WHILE DRIVING/RIDING IN THIS VEHICLE.
NHTSA complaint #11071689 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 GMC ENVOY XL. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR SWITCH FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY). THE VEHICLE WAS TAKEN TO CITY BUICK GMC (43-60 NORTHERN BLVD, LONG ISLAND CITY, NY 11101 AT (347) 670-4210) AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONTAL DRIVER'S SIDE DOOR SWITCH WAS INOPERABLE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION WHERE IT WAS DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
NHTSA complaint #11048558 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. WHILE DRIVING 65 MPH, THE THIRD BRAKE LIGHT SPOILER DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. UPDATED 12/01/16
NHTSA complaint #10903040 — an unverified report by a vehicle owner.
MY GMC ENVOY WAS PARKED UNATTENDED IN MY DRIVEWAY DIRECTLY NEXT TO MY HOUSE. MY SONS AND I WERE IN THE BACKYARD PLAYING WHEN MY OLDEST SON WENT TO RETRIEVE HIS BALL FROM THE DRIVEWAY. HE CAME BACK SCREAMING MOM YOUR TRUCK IS ON FIRE.I IMMEDIATELY RAN OVER TO SEE THE TRUCK FULL OF FIRE AND SMOKE. I CALLED 911. THE TRUCK DAMAGE WAS ALREADY DONE BEFORE THE FIREFIGHTERS ARRIVED. IT APPEARED TO COME FROM THE DRIVER SIDE WINDOW AREA. AFTER DOING SOME RESEARCH I LEARNED A LOT OF GMC TRUCKS HAD RECALLS ON CERTAIN PARTS THAT COULD PUT THE VEHICLE AT RISK FOR A FOR SETTING IT'S SELF ON FIRE.I NEVER RECEIVED ANY INFORMATION ON RECALLS FOR THE WINDOW SWITCH OR WAS AWARE OF THE NATIONAL RECALL UNTIL I LOOKED INTO IT THE EVENING OF THE FIRE.I STRONGLY BELIEVE THE WINDOW SWITCH IS WHAT CAUSED THE FIRE. IT HAD TO BE A DEFECTIVE PRODUCT MADE BY THE MANUFACTURING COMPANY.
NHTSA complaint #10837291 — an unverified report by a vehicle owner.
I WAS IN A MVA JULY 22, 2015 I WAS TBONED ON THE DRIVERS SIDE AND THE WENT HEADON WITH A LIGHT POLE AND MY AIRBAGS NEVER DEPLOYED. I HAD MANY PROBLEMS WITH THE ELECTRICAL IN THE TRUCK SINCE I PURCHASED THE TRUCK. IT WAS AN AS IS WITH NO WARRANTY AND I WASNT GIVEN ANY KNOWLEDGE OF PROBLEMS OR RECALLS. I SUFFERED EXTENSIVE INJURIES TO MY BODY AND MY TRUCK WAS A TOTAL LOSS $10000 IN DAMAGES TO THE VEHICLE.
NHTSA complaint #10785134 — an unverified report by a vehicle owner.
MY REAR PASSENGER DOOR WON'T LATCH. IT WAS OPENED AND THEN WOULDN'T LATCH AGAIN. I HAVE BEEN TOLD BY THE DEALERSHIP THAT IT IS THE LATCH ASSEMBLY. THERE IS/WAS A RECALL FOR THE EXACT PROBLEM FOR THE 2002 AND 2003 GMC ENVOY. THE LATCH IS NOT LATCHING PROPERLY ON THE REAR PASSENGER SIDE.
NHTSA complaint #10704531 — an unverified report by a vehicle owner.
THE REAR DOOR CLOSURE ON THE PASSENGER SIDE FLUNG OPEN UPON ENTERING THE ON RAMP FOR THE HIGHWAY. THIS VEHICLE NOW HAS TWO DOORS THAT WILL NOT LATCH, DUE TO A MANUFACTURING PROBLEM AND RECALL. THE DEALERSHIP REFUSES TO REPLACE STATING THAT THE REPAIR FOR THE RECALL ALREADY TOOK PLACE, BUT HAS NOT...
NHTSA complaint #10702553 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE REAR DOORS WERE CORRODED WHICH CAUSED THE DOORS NOT TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 208,000.
NHTSA complaint #10614927 — an unverified report by a vehicle owner.
I WAS DROPPING MY BOAT OFF AT THE LOCAL STORAGE YARD WHERE I KEEP IT. I OPENED THE REAR HATCH OF MY ENVOY TO GET A BUCKET OUT OF THE INSIDE WHERE I KEEP THE BOAT'S ACCESSORIES.. THE HATCH WAS OPEN FOR APPROXIMATELY 2 MINUTES WHEN IT EXPLODED AND RAINED GLASS ALL OVER ME AND INTO MY RIGHT EYE. IT SOUNDED LIKE A SHOTGUN WENT OFF, BUT I WAS THE ONLY PERSON AROUND. APPROXIMATELY ONE YEAR EARLIER, THE CHMSL PLASTIC FLEW OFF ON THE HIGHWAY ALMOST HITTING ANOTHER CAR THAT SWERVED TO AVOID IT BEHIND ME. THIS IS A COMMON PROBLEM AS I HAVE COME TO FIND OUT AND GM HAS REDESIGNED THE BACK DOOR . MINE SITS IN THE DRIVEWAY AND I AM NOT ABOUT TO SPEND 700 ON GLASS SO IT CAN HAPPEN AGAIN AND POSSIBLY HURT SOMEONE ELSE.
NHTSA complaint #10538282 — an unverified report by a vehicle owner.
MY 14 YEAR OLD DAUGHTER AND 11 YEAR OLD SON OPENED THE REAR GLASS HATCH TO GRAB A SHOPPING BAG OUT OF THE BACK. AS THE GLASS HATCH OPENED IT SHATTERED SPRAYING GLASS ON BOTH OF THEM CAUSING MINOR CUTS TO THEIR FACE, HANDS SCALP. I WAS JUST WALKING UP TO THEM WITH MY 1 YEAR OLD SON AND HAD GLASS FLUNG ONTO US WITH NO INJURIES.
NHTSA complaint #10488856 — an unverified report by a vehicle owner.
HEAVY CLEAR COAT AND PAINT ISSUES. CLEAR COAT CHIPPING, PEELING AND FLAKING OFF OF PAINT, PAINT FADING. THE PROBLEM IS SEVERE, AND HAPPENS IN A VERY SHORT AMOUNT OF TIME.
NHTSA complaint #10476849 — an unverified report by a vehicle owner.
THE LIFTGATE OF MY 2006 GMC ENVOY XL CAME APART FROM THE BODY. THE TOP PLASTIC PIECE FIRST STARTED TO APPEAR NOT ALIGNED WITH THE ACTUAL LIFTGATE. THAT CONTINUED TO GET WORSE OVER TIME AND THE RUBBER MOLDING AROUND THE LIFTGATE BECAME WARPED. EVENTUALLY, WITHIN 3 MONTHS, THE WHOLE LIFTGATE WAS NOT ALIGNED AND I WAS HAVING ISSUES CLOSING IT. I HAD TO HAVE THE TOP MOLDING REPLACED, THE RUBBER REPLACED AND THE DOOR WELDED BACK ON PROPERLY. I WAS TOLD THAT WHATEVER HELD THE LIFTGATE ON WAS RUSTED.
NHTSA complaint #10471535 — an unverified report by a vehicle owner.
WE WERE DRIVING ON THE ROAD AT 60 MPH AND THE CENTER HIGH MOUNT STOP LIGHT ASSEMBLY BLEW OFF. IT WAS HELD ON BY THE WIRES UNTIL WE COULD GET STOPPED AND SECURE IT.
NHTSA complaint #10453947 — an unverified report by a vehicle owner.
AFTER UNLOCKING AND USING THE REAR WINDOW GLASS MULTIPLE TIMES DAILY, AND TWICE EARLIER TODAY, IT EXPLODED ON THE WAY UP. THIS OCCURRED WITHIN THE FIRST 1 INCH OF TRAVEL SWINGING UP AND REARWARD FROM BEING CLOSED WITH VERY MINIMAL MANUAL FORCE APPLIED. THE TEMPERATURE TODAY IS 27DEG.F , WHICH IS NOT THE COLDEST USE THIS VEHICLE HAS SEEN. THERE HAS NOT BEEN ANY PREVIOUS DAMAGE TO THE REAR GLASS OR GATE, OR ANYTHING IN THE REAR OF THE VEHICLE. I WRITE THIS AT THE ADVICE OF MANY ONLINE FORUM POSTS AND COMPLAINTS THAT I READ THROUGH. I AM HOPING THERE IS SOME TIME DEVOTED BY GENERAL MOTORS TO FINDING A SOLUTION TO THIS. I JUST HAD TO RIDE HOME WITH WIFE AND 4 KIDS SHIVERING BECAUSE OF THIS. THERE SEEM TO BE HUNDREDS OF THESE SPONTANEOUS OCCURRENCES HAPPENING IN ALL TYPES OF CLIMATES AND CONDITIONS, WHICH IS WHAT CONVINCED ME I NEED TO SHARE MY INCIDENT TO FUEL THE CAUSE. THANK GOD EVERYONE IS OK. IT WAS COLD AND MY KIDS HAD THEIR HOODS UP AND WERE LOOKING DOWN WHEN THIS HAPPENED. THIS COULD HAVE BEEN MUCH WORSE.
NHTSA complaint #10442135 — an unverified report by a vehicle owner.
MY 2003 GMC ENVOY XL SLE HAS A LATCH PROBLEM ON THE BACK DOORS, IT HAS ALREADY BEEN FIXED BUT ISN'T RESOLVED AND THE DRIVER HEADLAMP CONSTANTLY BURNS OUT, 3 TIMES IN THE LAST 2 MONTHS. I CALLED ON A RECALL BUT THERE ISN'T ONE. ITS GOING TO CAUSE AN ACCIDENT AT SOME POINT. THE LAST TIME I TRIED TO FIX IT THE SOCKET WAS BURNT AND PLASTIC MELTED, THAT COULD'VE CAUSED A MAJOR FIRE. I AM VERY UNHAPPY AND DON'T KNOW WHAT CAN BE DONE HERE, IM GOING TO GET IN BIG TROUBLE BECAUSE I CAN'T PUT IN ANOTHER BULB IT WILL CAUSE MORE FIRE.
NHTSA complaint #10356617 — an unverified report by a vehicle owner.
I OWN A 2006 GMC ENVOY AND MY DAUGHTER HAD GONE OUT TO GET SOMETHING OUT OF THE BACK. SHE CLOSED THE HATCH AND WAS STANDING THERE TALKING TO MY BROTHER-IN-LAW AND THE NEXT THING YOU KNOW, THE WHOLE BACK EXPLODED OUT! IT WAS HORRIFYING. IT SOUNDED LIKE A BOMB GOING OFF! MY DAUGHTER WAS SHATTERED WITH GLASS BUT FORTUNATELY WAS NOT INJURED.
NHTSA complaint #10319299 — an unverified report by a vehicle owner.
THE REAR HATCHBACK GLASS SHATTERED ON MY 2002 ENVOY XL FOR NO APPARENT REASON. THE CAR WAS PARKED. THIS IS THE SECOND TIME SINCE OWNING THIS VEHICLE THAT WE HAVE HAD AN ISSUE WITH THE HATCHBACK GLASS. THE FIRST INCIDENT WAS IN APROX. 2003 WHEN THE GLASS CAME LOOSE FROM THE HINGES AND DROPPED. IT WAS REPLACED FREE OF CHARGE FROM THE GM WARRANTY.
NHTSA complaint #10298847 — an unverified report by a vehicle owner.