53 of the
769 complaints filed about the GMC Envoy XL
are about the glass, mirrors and wipers —
7% of everything owners reported.
The worst model year for it is 2003.
53
Complaints
7%
Share of all complaints
0
Crashes
4
Fires
Windows, Mirrors & Wipers complaints by model year
TL* THE CONTACT OWNS A 2006 GMC ENVOY XL. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR SWITCH FAILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY). THE VEHICLE WAS TAKEN TO CITY BUICK GMC (43-60 NORTHERN BLVD, LONG ISLAND CITY, NY 11101 AT (347) 670-4210) AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONTAL DRIVER'S SIDE DOOR SWITCH WAS INOPERABLE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC FOR A SECOND OPINION WHERE IT WAS DIAGNOSED THAT THE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
NHTSA complaint #11048558 — an unverified report by a vehicle owner.
MY VEHICLE WAS SITTING IN THE DRIVE WAY AND A LOUD SHATTERING NOISE WAS HEARD FROM THE HOUSE AND WENT OUTSIDE TO LOOK AT WHAT IT WAS AND NOTICED THAT MY BACK WINDOW OF MY VEHICLE WAS IN A MILLION PIECES ON THE GROUND AND ALL OVER MY VEHICLE AND IN MY CAR SEATS FOR MY CHILDREN. THE BLOWER MOTOR FOR THE FRONT CONTROL QUITE WORKING A WEEK AGO AND THE RIGHT BACK DOOR WILL NOT LATCH.
NHTSA complaint #10913871 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 GMC ENVOY XL. THE CONTACT STATED THAT THE FRONT DRIVER SIDE POWER WINDOW SWITCH FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V404000 (VISIBILITY). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY). THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #10906097 — an unverified report by a vehicle owner.
AFTER FINISHING SHOPPING, I WENT TO MY CAR AND OPENED THE BACK DOOR TO PUT MY MERCHANDISE , AS SOON AS THE DOOR OPENED ABOUT 12 INCHES, THE GLASS BLEW UP AND SHATTERED EVERYWHERE. I'VE OWNED THIS SUV FOR 2 YEARS NOW AND NEVER HAD ANY ISSUE WITH THE BACK DOOR, IT WAS SHOCKING HOW A GLASS WOULD SHATTER LIKE THIS. IN ADDITION, IT IS VERY EXPENSIVE TO REPLACE THE GLASS ($500 AND UP).
NHTSA complaint #10703597 — an unverified report by a vehicle owner.
WHILE OPENING MY TAILGATE WINDOW TO UNLOAD GROCERIES, THE GLASS EXPLODED AND SHATTERED INTO TINY PIECES. OTHER THAN A FEW SCRATCHES, I HAD NO INJURIES DESPITE GLASS RAINING DOWN ON ME. I'VE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO OTHER ENVOY OWNERS. GMC NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE IS SERIOUSLY INJURED!
NHTSA complaint #10682771 — an unverified report by a vehicle owner.
I PICKED UP MY KIDS AND NIECE FROM SCHOOL AND WAS VISITING AT MY BROTHERS HOUSE FOR A FEW HOURS (3 TO BE EXACT) WHEN MY KIDS AND I WENT TO LEAVE MY REAR WINDOW WAS SHATTERED. I FILED A POLICE REPORT AND THE OFFICER COULD NOT SEE ANY REASON FOR MY WINDOW TO SHATTER LIKE IT DID.
NHTSA complaint #10670900 — an unverified report by a vehicle owner.
I WENT INSIDE WAL-MART FOR MAYBE 1/2 HOUR AND WHEN I CAME OUT THE WINDOW WAS BUSTED OUT. WE THOUGHT SOME PUNK SMASHED THE WINDOW SO WE CALLED THE POLICE. THEY WATCHED THE VIDEO OF THE PARKING LOT AND THEY SAID THAT THERE WAS NO ONE BY THE CAR WHEN IT HAPPENED. I DON'T SEE HOW IT CAN JUST "MAGICALLY" SMASH INTO THOUSANDS OF PIECES WITH NO ONE AROUND BUT AFTER READING THROUGH OTHER COMPLAINTS I CAN SEE THAT I'M NOT ALONE. OF THE 202 COMPLAINTS ON HERE THERE ARE 10 (THIS MAKES 11) INCIDENCES WHERE THIS HAS HAPPENED AND GMC IS NOT RECALLING THEM? I JUST DON'T UNDERSTAND. IT IS GOING TO COST ME $500.00 FOR A BRAND NEW WINDOW AND IT IS A WEEK AND A HALF BEFORE CHRISTMAS. WE TRIED TO FIND ONE IN THE JUNKYARDS BUT THEY COST ALMOST AS MUCH AS A NEW ONE. I AM SO FRUSTRATED RIGHT NOW.
NHTSA complaint #10664111 — an unverified report by a vehicle owner.
I WAS OPENING THE REAR WINDOW TO RETRIEVE BELONGINGS WHEN THE WINDOW EXPLODED GLASS FRAGMENTS ALL OVER ME AS WELL AS THE INSIDE AND OUTSIDE THE VEHICLE. FORTUNATELY, NO ONE WAS HURT. THIS IS VERY DANGEROUS!
NHTSA complaint #10648712 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 GMC ENVOY XL. THE CONTACT STATED THAT THE POWER WINDOWS AND POWER LOCKS FAILED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS WOULD INDEPENDENTLY OPERATE WHEN THE SWITCH WAS IN THE OFF MODE. IN ADDITION, THE CONTACT SMELLED A BURNING ODOR. THE DEALER DISCOVERED THAT THE WINDOW SWITCH WAS BURNED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V404000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10630088 — an unverified report by a vehicle owner.
FOLLOWING AN INDEPENDENCE DAY BASEBALL GAME AND FIREWORKS DISPLAY, I WENT TO THE PARKING LOT TO LOAD MY FAMILY AND SOME PERSONAL BELONGINGS. I OPENED THE REAR HATCH AND FELT A SLIGHT BAULKING ON THE RIGHT SIDE. IN THE NEXT FRACTION OF A SECOND A SHOT GUN SOUND WENT OFF AND THE WINDOW EXPLODED IN MY FACE RAINING HEAVY GLASS INTO THE BACK OF THE CAR AND THE PARKING LOT. MIRACULOUSLY, I RECEIVED ONLY A MINOR CUT ACROSS MY EYEBROW, BUT A LARGE CHUNK WAS CUT OUT OF THE THUMB OF MY RIGHT HAND FOR WHICH I HAD TO GO TO URGENT CARE AND MAY HAVE TO CONSULT WITH A PLASTIC SURGEON AS IT HEALS/ SCARS IN ORDER TO RETAIN FLEXIBILITY IN MY THUMB.
NHTSA complaint #10608304 — an unverified report by a vehicle owner.
ON 12/5/2013, I LEFT THE SCHNUCKS GROCERY STORE AROUND 4PM FOR HOME. WHEN I ARRIVED AT HOME, I BACKED IN THE GARAGE AND MY HUSBAND WAS WAITING AT THE GARAGE DOOR FOR ME SO HE COULD GET THE GROCERIES. AS I WAS GETTING OUT OF MY 2003 GMC ENVOY XL, MY HUSBAND WAS GETTING THE GROCERIES AND STARTED TO TELL ME SOMETHING WHEN ALL OF A SUDDEN I HEARD THIS EXTREMELY LOUD POP/EXPLOSION (LIKE A GUN SHOT) AND GLASS SHATTERED EVERYWHERE. I DIDN'T KNOW WHAT HAPPENED AND IMMEDIATELY ASKED MY HUSBAND IF HE WAS OK. THE SHATTERED GLASS HAD CUT HIM ON HIS FOREHEAD. THERE WAS GLASS SHATTERED EVERYONE IN THE SUV, IN MY GROCERIES, IN THE GARAGE, IN MY HUSBAND'S HOODIE, AND EVEN ON MY 2013 CHARGER NEXT TO IT. THE HINGES WERE OFF TO THE SIDE OF THE ENVOY WITH SOME HANGING GLASS STILL ATTACHED. AND WHAT'S EVEN MORE SHOCKING IS THAT THE REAR BROKEN WINDOW KEPT POPPING AT THE HINGES AND PIECES OF REMAINING GLASS WOULD CONTINUE TO BREAK OFF AND DROP. I CONTACTED GM ABOUT THE VEHICLE TO REPLACE MY WINDOW AND TO TELL THEM WHAT HAPPENED, BUT THEY SAID THAT SINCE I HAVE 137,000MILES AND HAD THE VEHICLE TEN YEARS, IT'S OUT OF WARRANTY. I TOLD THEM THAT WAS RIDICULOUS BECAUSE IT SHOULD NOT MATTER WHETHER IT'S OUT OF WARRANTY IF THE VEHICLE GM MADE IS DEFECTIVE BECAUSE THERE WAS NOTHING WRONG WITH MY ENVOY UNTIL NOW. I'M PURSUING MATTERS FURTHER SO THEY HAVE NOT HEARD THE LAST FROM ME. I WOULD RECOMMEND TO ALSO CONTACT THE ATTORNEY GENERAL'S OFFICE TO FILE A COMPLAINT BECAUSE GM HAS TO BE HELD ACCOUNTABLE FOR THEIR ACTIONS. I WILL ALSO BE CONTACTING THE PRESIDENT OF THE GM COMPANY BECAUSE MY HUSBAND COULD HAVE BEEN SERIOUSLY HURT AND THEY NEED TO INCUR THE COSTS OF REPAIRS, NOT ME.
NHTSA complaint #10555097 — an unverified report by a vehicle owner.
I WAS DROPPING MY BOAT OFF AT THE LOCAL STORAGE YARD WHERE I KEEP IT. I OPENED THE REAR HATCH OF MY ENVOY TO GET A BUCKET OUT OF THE INSIDE WHERE I KEEP THE BOAT'S ACCESSORIES.. THE HATCH WAS OPEN FOR APPROXIMATELY 2 MINUTES WHEN IT EXPLODED AND RAINED GLASS ALL OVER ME AND INTO MY RIGHT EYE. IT SOUNDED LIKE A SHOTGUN WENT OFF, BUT I WAS THE ONLY PERSON AROUND. APPROXIMATELY ONE YEAR EARLIER, THE CHMSL PLASTIC FLEW OFF ON THE HIGHWAY ALMOST HITTING ANOTHER CAR THAT SWERVED TO AVOID IT BEHIND ME. THIS IS A COMMON PROBLEM AS I HAVE COME TO FIND OUT AND GM HAS REDESIGNED THE BACK DOOR . MINE SITS IN THE DRIVEWAY AND I AM NOT ABOUT TO SPEND 700 ON GLASS SO IT CAN HAPPEN AGAIN AND POSSIBLY HURT SOMEONE ELSE.
NHTSA complaint #10538282 — an unverified report by a vehicle owner.
MY 14 YEAR OLD DAUGHTER AND 11 YEAR OLD SON OPENED THE REAR GLASS HATCH TO GRAB A SHOPPING BAG OUT OF THE BACK. AS THE GLASS HATCH OPENED IT SHATTERED SPRAYING GLASS ON BOTH OF THEM CAUSING MINOR CUTS TO THEIR FACE, HANDS SCALP. I WAS JUST WALKING UP TO THEM WITH MY 1 YEAR OLD SON AND HAD GLASS FLUNG ONTO US WITH NO INJURIES.
NHTSA complaint #10488856 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT HE WAS UNABLE TO OPEN THE DRIVER'S SIDE WINDOW DUE TO THE MASTER DOOR SWITCH MALFUNCTIONING. THE CONTACT STATED THAT HE HAD ALREADY REPLACED THE SWITCH TWICE PREVIOUSLY. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 60,000. UPDATED 12/13/12
NHTSA complaint #10483830 — an unverified report by a vehicle owner.
WHILE VEHICLE WAS RUNNING, A BURN SMELL EMINITTING FROM DRIVER SIDE DOOR. IMMEDIATELY BROUGHT VEHICLE TO LOCAL REPAIR SHOP FOR REPAIR. THEY DIAGNOSED THE SMELL AND WINDOW FAILURE TO THE DRIVER SIDE MASTER SWITCH. THE REPAIR SHOP USED ORIGINAL REPLACEMENT PART. THIS MONTH AGAIN, MY SWITCH DOES NOT WORK AND WINDOWS CURRENTLY ARE NOT WORKING. FRUSTRATING BECAUSE GMC ACCEPTED NO RESPONSIBILITY. I STILL HAVE THE OLD SWITCH AND RECEIPT AND SHOULD BE ELIGIBLE FOR REIMBURSEMENT FOR THE LABOR AND REPLACEMENT PART COST. THANK YOU
NHTSA complaint #10471417 — an unverified report by a vehicle owner.
I BOUGHT THE CAR USED FEB. 2011 ABOUT MARCH 2011 SOMETIMES WHEN IT IS STARTED (NO SPECIFIC START TIME) THE CHECK ENGINE LIGHT WILL BE ON (NOT ALWAYS) AND THE CAR WILL DIE WHILE DRIVING APPROXIMATELY 25 TO 35 MILES PER HOUR. THIS IS NOT A ALL THE TIME PROBLEM, AND I CANNOT FIND A REASON WHY SOME DAYS IT DOES THIS AND SOME DAYS IT DOESN'T. ALSO SOMETIMES THE CRUISE CONTROL WORKS AND SOMETIMES IT DOESN'T. . ALSO SOMETIMES THE WIPERS STOP IN MID SWIPE.
NHTSA complaint #10460689 — an unverified report by a vehicle owner.
WHILE DRIVING I TURNED ON MY LEFT BLINKER TO TURN. THE WIPER CAME ON AND IT SPRAYED WINDSHIELD WASHER FLUID. I PUT IT BACK INTO THE NEUTRAL POSITION AND THEY KEPT SPRAYING AND WOULD NOT STOP. I PULLED OVER TURNED THE VEHICLE OFF AND BACK ON. THE WIPERS CAME BACK ON IMMEDIATELY AND CONTINUED TO SPRAY WIND WASHER FLUID. THEN MY SPEAKERS STARTED TO PLAY A DISTORTED SOUND. I TURNED OFF VEHICLE AGAIN ABOUT 4 MORE TIMES AND EVERY TIME THE WIPER BLADES AND SPRAY CAME BACK ON. I HAD TO STAY PARKED ON THE SIDE OF THE ROAD FOR ABOUT 10 MINUTES THEN THEY STOPPED. OR SO I THOUGHT, AS I STARTED TO DRIVE AND HIT 20MPH THE WIPER BLADES CAME ON AND IT STARTED SPRAYING AGAIN TILL IT FINISHED THE ENTIRE GALLON OF WIND WASHER FLUID. AS I PULLED INTO MY DRIVE WAY THE WIPER BLADES KEPT ON CLEANING WITH NO LIQUID. I TURNED OFF THE VEHICLE AND THE WIPER BLADES CONTINUED FOR A FEW MORE SECONDS THEN STOPPED. THIS SEEMS LIKE AN ELECTRICAL PROBLEM AND I AM WONDERING WHAT IS MY NEXT STEP FROM HERE?
NHTSA complaint #10453496 — an unverified report by a vehicle owner.
I TOOK MY CAR TO JAY AUTO MALL IN COLUMBUS GA. AND WAS TOLD THEY WOULD NOT REPAIR THE FLAP ON THE WASHER FLAP THAT COVERS THE HOLE THAT DELIVERS THE WINDSHEILD WIPER FLUID TO CLEAN THE WINDSHEILD. I WAS TOLD THAT THEY WOULD HAVE TO BREAKDOWN THE COMPLETE DELIVERY SYSTEM OF THE WIPER FLUID TO FIX THE PROBLEM. THE DELIVERY SYSTEM WORKS FINE FOR THE PASSENGER SIDE. ALL I NEED IS A REPAIR OF THE WIPER FLAP ON THE DRIVERS SIDE. CAN YOU HELP ME?
NHTSA complaint #10444320 — an unverified report by a vehicle owner.
I DON'T KNOW WHY THERE IS NO IN INVESTIGATION WHEN THERE'S ALOT OF THE SAME VEHICLE GOING THROUGH THE SAME PROBLEMS MY 2002 HAS 118 000 AND IT HAD ALLLLLLLLLLLLLLLLLLL OF THE PROBLEMS THAT EVERYBODY COMPLAINED AND EVEN MORE THAN WHAT'S ALREADY THERE WRITTEN ALL U WAITING FOR IS SOMETHING REALLY BAD TO HAPPEN THEN U RECALL WHEN IS TO LATE THE TRANSMISSION WAS REPAIRED COMPLETELY AND THERE AGAIN THE SAME PROBLEM IN LESS THAN 3 MONTHS 4WD HAS BEEN SENT TO FIX MORE THAN 6 TIME STILL DON'T KNOW WHAT'S THE PROBLEM, BREAKS SQUEAKS ALL THE TIME, EVERY TIME IT RAINS GOT TO STOP CANT SEE CAUSE OF THE WIPERS, THE SEAT BELT RIPPED ON THE REAR SIDE, THE CLUTCH STAYS STUCK ON WHILE DRIVING, HEATERS DON'T WORK ON NUMBER 5 IT WILL TURN OFF, IF I PUT THE HEATER TO HEAT ALL AROUND MY VEHICLE TURNS OFF, THE FRONT WHEELS ONE IS MORE APART FROM THE BUMPER THAN THE OTHER AND WHEN IT SNOWS WITH OUT THE 4WD U DON'T GO NOWHERE IT GETS STUCK EVERYWHERE OR SLIDES............. HOPE THERE'S HELP.
NHTSA complaint #10442870 — an unverified report by a vehicle owner.
AFTER UNLOCKING AND USING THE REAR WINDOW GLASS MULTIPLE TIMES DAILY, AND TWICE EARLIER TODAY, IT EXPLODED ON THE WAY UP. THIS OCCURRED WITHIN THE FIRST 1 INCH OF TRAVEL SWINGING UP AND REARWARD FROM BEING CLOSED WITH VERY MINIMAL MANUAL FORCE APPLIED. THE TEMPERATURE TODAY IS 27DEG.F , WHICH IS NOT THE COLDEST USE THIS VEHICLE HAS SEEN. THERE HAS NOT BEEN ANY PREVIOUS DAMAGE TO THE REAR GLASS OR GATE, OR ANYTHING IN THE REAR OF THE VEHICLE. I WRITE THIS AT THE ADVICE OF MANY ONLINE FORUM POSTS AND COMPLAINTS THAT I READ THROUGH. I AM HOPING THERE IS SOME TIME DEVOTED BY GENERAL MOTORS TO FINDING A SOLUTION TO THIS. I JUST HAD TO RIDE HOME WITH WIFE AND 4 KIDS SHIVERING BECAUSE OF THIS. THERE SEEM TO BE HUNDREDS OF THESE SPONTANEOUS OCCURRENCES HAPPENING IN ALL TYPES OF CLIMATES AND CONDITIONS, WHICH IS WHAT CONVINCED ME I NEED TO SHARE MY INCIDENT TO FUEL THE CAUSE. THANK GOD EVERYONE IS OK. IT WAS COLD AND MY KIDS HAD THEIR HOODS UP AND WERE LOOKING DOWN WHEN THIS HAPPENED. THIS COULD HAVE BEEN MUCH WORSE.
NHTSA complaint #10442135 — an unverified report by a vehicle owner.