2024 GMC Sierra 1500 driver assist problems

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The vehicle suffers from a persistent transmission defect including shuttering bucking slipping torque converter failure valve body failure twice metal debris improper down shifting chirping noises and related liability and safety issues. The vehicle has undergone multiple unsuccessful repair attempts at authorise GM dealerships. These repairs include torque converter replacement valve body replacement twice solenoid replacement fluid services software updates. The transmission problems have persisted despite these efforts and the vehicle has been out of service for more than 22 business days including a breakdown driving to Florida. I have filed a claim through GM but it seems like it just keeps getting pushed further and further away this is a serious safety issue as I fear for those driving around me and myself that I may cause an accident with the bucking slipping and failure to operate properly on the road.

NHTSA complaint #11748050 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

My GMC sierra with 40000 miles The check engine light turn on and was steady on when driving on the highway I loose a power on the vehicle for a few seconds and almost a semi truck behind me hit me because I don’t have any power on the vehicle, I stop on a safe place and try to start the vehicle again immediately call dealer for appointment an start drive to home. The lady on General Motors say I can drive safe with my vehicle but I don’t feel safe because nothing on the onstar computer works the emergency button and GPS it’s not working at all.

NHTSA complaint #11732122 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

“Service Driver Assist System” message appears every time I turn on my truck. Vehicle would randomly break when driving at slow speeds and show the forward collision alert even if no objects/ car are approaching or being approached. I am concerned about my safety because those sudden hard-breaks could cause an accident.

NHTSA complaint #11729845 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

I am reporting a safety-related defect involving the blind zone alert system. The system failed repeatedly and required multiple service visits. Initial repairs did not resolve the issue. The dealership ultimately determined the cause to be a faulty wiring harness, which has now been replaced and appears to have corrected the issue. Safety Concern: Failure of a critical safety system Increased risk during lane changes Issue persisted across multiple repair attempts Additional Concern: The delay in identifying the defect required multiple service visits and resulted in significant out-of-pocket costs. Request: Investigation into: Wiring harness defects affecting safety systems Reliability of blind zone monitoring systems

NHTSA complaint #11726153 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

I purchased my 2024 GMC Sierra 1500 on July 4, 2024. Shortly after purchase, the vehicle began experiencing recurring electrical and electronic malfunctions affecting multiple safety and driver-assistance systems. These issues include power mirrors not consistently folding when the vehicle is locked, the digital speed (MPH) intermittently not displaying on the dashboard, driver seat memory not always setting upon entry, and blind spot warning indicators activating while driving when no vehicles or objects are present. More critically, the rear parking assist sensors do not function consistently and often fail to alert before contact with an object. I have backed into objects on multiple occasions before the sensors activated or without any warning, creating a safety risk while reversing. I first brought the vehicle to the dealership on January 13, 2025 for these issues, but they were not resolved. I purchased two GMC-branded trailer cameras in December 2024 that are advertised as compatible with this vehicle. On September 1, 2025, I returned to the dealership when the “invisible trailer” feature became inoperable. The trailer camera system frequently shows a black screen, cuts out intermittently, or fails to display an image. I returned again on September 11, 2025 due to continued failure of the invisible trailer feature and rear parking assist. The dealership kept my vehicle until December 2, 2025 (approximately one month), but the issues remain unresolved. I am scheduled to return again in January. These failures reduce rear visibility and compromise multiple safety systems. Despite repeated dealership repair attempts and extended service time, the problems persist, suggesting a defect involving the vehicle’s electrical system, sensors, software, or camera modules. I have photo and video documentation of these failures.

NHTSA complaint #11706943 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

I purchased my 2024 GMC Sierra 1500 on July 4, 2024. Shortly after purchase, the vehicle began experiencing recurring electrical and electronic malfunctions affecting multiple safety and driver-assistance systems. These issues include power mirrors not consistently folding when the vehicle is locked, the digital speed (MPH) intermittently not displaying on the dashboard, driver seat memory not always setting upon entry, and blind spot warning indicators activating while driving when no vehicles or objects are present. More critically, the rear parking assist sensors do not function consistently and often fail to alert before contact with an object. I have backed into objects on multiple occasions before the sensors activated or without any warning, creating a safety risk while reversing. I first brought the vehicle to the dealership on January 13, 2025 for these issues, but they were not resolved. I purchased two GMC-branded trailer cameras in December 2024 that are advertised as compatible with this vehicle. On September 1, 2025, I returned to the dealership when the “invisible trailer” feature became inoperable. The trailer camera system frequently shows a black screen, cuts out intermittently, or fails to display an image. I returned again on September 11, 2025 due to continued failure of the invisible trailer feature and rear parking assist. The dealership kept my vehicle until December 2, 2025 (approximately one month), but the issues remain unresolved. I am scheduled to return again in January. These failures reduce rear visibility and compromise multiple safety systems. Despite repeated dealership repair attempts and extended service time, the problems persist, suggesting a defect involving the vehicle’s electrical system, sensors, software, or camera modules. I have photo and video documentation of these failures.

NHTSA complaint #11706943 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

My truck braked for a vehicle that was parked on the side of the road. This vehicle was not in my lane or hazardous in any way. I was traveling at highway speed 55 mph and truck braked to 30 mph approximately with no pre warning this has not happened before or after. The truck has about 26k on it.

NHTSA complaint #11705288 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The backup camera in the dark on this vehicle is unusable. Someone will eventually run someone over. I have added brighter lights everywhere on the back of the vehicle and the camera is still useless at night. The dealer told me it looked fine to them (they checked it in a lit garage). There are hundreds of complaints across all forums.

NHTSA complaint #11703585 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

SuperCruise Repeatedly crosses Double yellow lines even with on coming traffic. Sometimes with SC active it will make an auto lane change but halfway through it will randomly swerve into either lane, or just simply turn off without warning. It started happening after a software update in May of 2025. We have provided GM and the dealership with Video evidence, along with the dealership mechanic replicating the problems. GM states that SC is operating as intended and that we are not to bring the truck in for service for that issue again. they denied buy back twice now.

NHTSA complaint #11695935 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

SuperCruise Repeatedly crosses Double yellow lines even with on coming traffic. Sometimes with SC active it will make an auto lane change but halfway through it will randomly swerve into either lane, or just simply turn off without warning. It started happening after a software update in May of 2025. We have provided GM and the dealership with Video evidence, along with the dealership mechanic replicating the problems. GM states that SC is operating as intended and that we are not to bring the truck in for service for that issue again. they denied buy back twice now.

NHTSA complaint #11695935 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

SuperCruise Repeatedly crosses Double yellow lines even with on coming traffic. Sometimes with SC active it will make an auto lane change but halfway through it will randomly swerve into either lane, or just simply turn off without warning. It started happening after a software update in May of 2025. We have provided GM and the dealership with Video evidence, along with the dealership mechanic replicating the problems. GM states that SC is operating as intended and that we are not to bring the truck in for service for that issue again. they denied buy back twice now.

NHTSA complaint #11695935 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2024 GMC Sierra 1500. The contact stated while reversing, the rear-view camera displayed a dimmed image, and the contact was unable to clearly see behind the vehicle while reversing. The dealer was contacted. No warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacture was notified of the failure and informed the contact to report the failure to the NHTSA Hotline. The failure mileage was 14,800.

NHTSA complaint #11690315 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE

The contact owns a 2024 GMC Sierra 1500. The contact stated while driving 45 MPH, the low fuel warning light, the forward collision avoidance warning light, the check engine warning light and other unknown warning lights were illuminated. The message "Steering Assist Reduced" was displayed. The contact stated that the vehicle lost motive power. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer to be diagnosed, but the dealer could not determine the cause of the failure. The contact stated that the failure recurred while driving. The vehicle was towed to the dealer, where it was being diagnosed. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: PE25001(Engine, Engine and Engine Cooling) and NHTSA Campaign Number: 25V274000(Engine and Engine Cooling). The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 20,000.

NHTSA complaint #11669146 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The instrument cluster shorted and was blank with no access to any gauges or speedometer. No functionality

NHTSA complaint #11665124 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I was traveling on the interstate, going a little over 70 MPH as I was passing a tractor and trailer. There were no other vehicles in front of me. Suddenly the truck jerked like the breaks were being applied and my speed was quickly reduced to around 60 MPH. The heads up display showed a crash alert orange symbol. I pushed the gas to try to get back up to speed but the truck would not accelerate and the speed kept dropping. I pulled over to the berm and came to a stop. There was a message on the message center but it went away before I could read it with everything else happening. I put the truck in park and waited a minute then I pulled back out and was able to get the truck back up to speed and home. I plan to contact my dealer tomorrow. The ruck was involved in an accident that damaged the front in earlier this year so I believe some or all of those sensors have been replaced. This is the first issue we’ve had since purchase. If there would have been a vehicle following behind me, the rapid breaking/deceleration could have caused an accident. Also the inability for me to regain my speed when traveling on an interstate was a danger to myself and others.

NHTSA complaint #11661333 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

TWICE in the past month +. On [XXX] my wife and I were on our way to a family wedding and I was driving approx 75 MPH on [XXX]. I don't recall if I had cruise control on or not as I rarely use it. There was no vehicle was in front of me for hundreds of yards yet all of a sudden the vehicle started to brake very hard. I accelerated as I did not know what was going on and I had a car in back of me that started to gain. THEN last Friday ([XXX}) with my wife following me in her car on [XXX] through Ellicott City MD I was traveling at approx 25-30 MPH through a very small historic town when all of a sudden the same [XXX] thing happened. DEF no CC on . When we got to our destination I asked my wife if she saw my brakes come on suddenly?. She replied yes and said she saw the truck dip hard. I told her the brakes did it again. She said I should call the dealer. I did not as they are USELESS! THEN the electronics. On Star has a catalog of my complaints. The radio selections I make just disappear from the screen: Apple Car Play disappears from the touch screen and just goes dark. I have to stop the truck..(per on-star) open the door.. get out.. lock it.. wait 2 minutes.. get back in .. restart the truck, and this re-sets the computers(s). RIDICULOUS! I do not have Sirius but the radio goes dark often for about 2-3 seconds., then comes back on. I was told it is my I-Phone is causing this. [XXX]! What does my phone have to do with AM/FM radio?? I was told by GMC there is a patch to update the software. Koons GMC told me there was no such patch nor recall. I paid nearly $80,000 for this piece of [XXX]! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11660878 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

1st time Complete failure on my 2024 engine without warning. As I was traveling on the interstate. All of sudden, I lost all power. Mt truck started slowing down on its own. It was very difficult getting out of the way of on coming traffic. Dealership replaced values. 2 months later. Again on the Interstate engine complete failure again. Now take it to dealership. This time I heard a ticking noise. Right after the ticking noise. Engine stop working. Same situation. Trying to get out of the way of traffic. I was stranded over 3 hours.

NHTSA complaint #11639514 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

On December 26th 2024, I was travelling 5 mph or less while pulling into a parking space at a restaurant. As I let the steering wheel return to center, my hand hit the Resume button on the left side of the steering wheel and the vehicle immediately began to accelerate. I was able to step on the brake to prevent the vehicle from hitting the wall of the restaurant. The next day on December 27th, 2024, i was able to duplicate the problem. I had set the cruise at 55 mph before I came to a stop at a traffic light. I released the brake and pressed the Resume button and the vehicle immediately accelerated from a dead stop. I've been an automotive mechanic for over 30 years and I've never seen this happen before. It's my understanding that vehicles wouldn't engage cruise control unless the speed was over 35 mph.

NHTSA complaint #11634650 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

10/9/24: All interior vehicle sounds (turn signals, hazard lights, parking warnings, collision warnings, etc.) along with the audio sound system, are audible in my vehicle via the vehicles’s audio system speakers. For reasons unknown and without warning, all interior vehicle sounds and the audio sound system cease to make audible sound; however, the infotainment display screen and the instrument cluster screen continue displaying normally and appear to function properly (system still accepts touch screen inputs and visibly displays volume knob input adjustments). So, in summary, a disconnect occurs between the infotainment system / vehicle audible warnings and the vehicle’s speakers, through which the sounds emitted. We purchased our 2024 GMC Sierra 1500 AT4 as a brand-new purchase on 9/30/24 and it is completely stock, with no post-purchase or aftermarket alterations having been made to the vehicle. This issue has occurred on two separate occasions since the purchase date, with the occurrences happening on 10/8/24, and once on 10/9/24. When this sound-disconnect issue occurs, it will last indefinitely until we remedy the issue. The only remedy for this issue that has worked thus far requires that we completely shut the vehicle down, wait a few minutes, and then restart the vehicle. In researching this issue, I have found multiple comments over various forums by various users who have reported dealing with this same issue.

NHTSA complaint #11619030 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

10/9/24: All interior vehicle sounds (turn signals, hazard lights, parking warnings, collision warnings, etc.) along with the audio sound system, are audible in my vehicle via the vehicles’s audio system speakers. For reasons unknown and without warning, all interior vehicle sounds and the audio sound system cease to make audible sound; however, the infotainment display screen and the instrument cluster screen continue displaying normally and appear to function properly (system still accepts touch screen inputs and visibly displays volume knob input adjustments). So, in summary, a disconnect occurs between the infotainment system / vehicle audible warnings and the vehicle’s speakers, through which the sounds emitted. We purchased our 2024 GMC Sierra 1500 AT4 as a brand-new purchase on 9/30/24 and it is completely stock, with no post-purchase or aftermarket alterations having been made to the vehicle. This issue has occurred on two separate occasions since the purchase date, with the occurrences happening on 10/8/24, and once on 10/9/24. When this sound-disconnect issue occurs, it will last indefinitely until we remedy the issue. The only remedy for this issue that has worked thus far requires that we completely shut the vehicle down, wait a few minutes, and then restart the vehicle. In researching this issue, I have found multiple comments over various forums by various users who have reported dealing with this same issue.

NHTSA complaint #11619030 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Extremely poor rear camera quality at night. Common complaint on GMC and Chevy 2023/2024 models. Unsafe to reverse at night due to poor camera image quality. Cadillac has already issued a recall on their units which are identical to the GMC and Chevy. Many posts on Facebook gmc at4 and Chevy zr2 owners groups about the safety issue

NHTSA complaint #11601046 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2024 GMC Sierra 1500. The contact stated while reversing in a rural area, the back-over prevention camera failed to display an image. The vehicle was taken to the local dealer who stated the vehicle was operating as designed. The vehicle was not repaired. The contact independently added lights to the rear of the vehicle however, the failure persisted. The contact referenced NHTSA Campaign Number: 22V709000 (Back Over Prevention) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure and explained that the supplier was changed in 2023 and the camera was operating as designed. The failure mileage was approximately 12,000.

NHTSA complaint #11570814 — an unverified report by a vehicle owner.