2025 GMC Sierra 1500 driver assist problems

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The adaptive cruise control has twice unexpectedly applied the brakes with sufficient force to result in a minor whiplash situation of a sore neck. Both times were driving on a two-lane highway traveling between 65-70 mph (cruise control was set a 68 mph) with no vehicles in the lane in front of me. The adaptive cruise control appeared to interpret oncoming traffic as a vehicle in front of me and aggressively applied the brakes, rapidly dropping my speed from 68 mph to the 35 mph range. Brakes were applied with such force that my neck was sore for about two weeks after each incident. My vehicle also has automatic emergency braking (AEB), but I don't believe this system was activated as the warning lamp on the dash and the audible alert was not activated in either situation. These incidents are related to the adaptive cruise control feature, not the AEB system. The dealership has not had an opportunity to inspect the vehicle yet, or any other agencies. In both incidents, no warning lamps or audible alerts were activated.

NHTSA complaint #11748748 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

I am reporting a serious safety issue involving unintended acceleration in my vehicle. The vehicle accelerates unexpectedly without driver input (specifically without pressing the “resume” function), requiring immediate braking to regain control. This issue has occurred numerous times over the past 4–5 months. Incidents have primarily happened at low speeds (approximately 20–25 mph or less), including while making turns, exiting parking lots, and once in our yard, where the vehicle nearly struck our home. The problem has occurred both when adaptive cruise control was active and when it was turned off. In the most recent incident, adaptive cruise control was off, and the vehicle suddenly accelerated while traveling in about 20–25 mph on the main street. The driver had to apply the brakes forcefully to avoid a collision with the vehicle in front. There have been no warning lights, alerts, or messages prior to these events. During at least one incident, a “braking required” message appeared only after the unintended acceleration had already begun. The vehicle has been taken to a GMC dealership multiple times, but the issue has not been duplicated by them. The dealer suggested the possibility of accidental activation of the “resume” button; however, this did not occur. The vehicle is currently at the dealership (since April 6) and is available for inspection. This defect presents a significant safety hazard to the occupants of the vehicle and to others on the road.

NHTSA complaint #11731660 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Car flashes "service driver assist system". Took to dealer and they referenced PIT6455 which states GM is still investigating the issue. Truck was returned to me - very concerning to have truck saying driver assist needs to be serviced and GM is unable to service it!

NHTSA complaint #11718850 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Car flashes "service driver assist system". Took to dealer and they referenced PIT6455 which states GM is still investigating the issue. Truck was returned to me - very concerning to have truck saying driver assist needs to be serviced and GM is unable to service it!

NHTSA complaint #11718850 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

Car flashes "service driver assist system". Took to dealer and they referenced PIT6455 which states GM is still investigating the issue. Truck was returned to me - very concerning to have truck saying driver assist needs to be serviced and GM is unable to service it!

NHTSA complaint #11718850 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Cruise control activates at speeds below 2 mph which frequently happens while turning or parking. The cruise control activates by a toggle on the left spoke of the steering wheel which can be easily bumped while doing low speed maneuvers like parking. When bumping the toggle the cruise indicator shows a set speed of 15mph and the vehicle surges forward trying to attain that speed. Since this occurs while maneuvering to park, it creates a dangerous situation if anyone is nearby and you are unable to react in time. This is an ongoing problem that can be duplicated at will.

NHTSA complaint #11711411 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

I own a 2025 GMC Sierra 1500. The rearview camera is inoperable at night (image is too dark). Brought vehicle into to purchasing dealer with complaint. After service, I was told that there was nothing they could do to correct the issue. I then contacted GMC customer service. They advised to bring the vehicle to a different dealer and upon completion to contact customer service again. I did as advised and took the vehicle to a second dealership with the same result. As you are aware, this is a violation of federal law and a serious safety issue for small children, pets or any object behind the vehicle in the dark. Based on what I have been able to discover there are many people with this same complaint. GM is not addressing this issue and is as unwilling to assist others as they have been to assist me.

NHTSA complaint #11707086 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

I own a 2025 GMC Sierra 1500. The rearview camera is inoperable at night (image is too dark). Brought vehicle into to purchasing dealer with complaint. After service, I was told that there was nothing they could do to correct the issue. I then contacted GMC customer service. They advised to bring the vehicle to a different dealer and upon completion to contact customer service again. I did as advised and took the vehicle to a second dealership with the same result. As you are aware, this is a violation of federal law and a serious safety issue for small children, pets or any object behind the vehicle in the dark. Based on what I have been able to discover there are many people with this same complaint. GM is not addressing this issue and is as unwilling to assist others as they have been to assist me.

NHTSA complaint #11707086 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE

The contact owns a 2025 GMC Sierra 1500. The contact stated that while driving 75 MPH with the cruise control activated, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle decelerated to 10 MPH. In addition, the vehicle came to an abrupt stop independently. The contact’s upper body almost struck the front windshield. There was no warning light illuminated. The contact stated that shortly afterwards, the vehicle resumed driving normally at 75 MPH; however, the failure reoccurred after a short distance. The vehicle failed to accelerate as intended while depressing the accelerator pedal and abruptly came to a stop. The vehicle then resumed driving normally. No warning lights were illuminated. The contact arrived at the residence, and the vehicle was towed to the dealer. The vehicle remained at the dealer awaiting a diagnostic test. The manufacturer was not made aware of the failure. The approximate failure mileage was 7,800.

NHTSA complaint #11703746 — an unverified report by a vehicle owner.

LANE DEPARTURE: WARNING

While driving in bumper-to-bumper traffic, my vehicle suddenly lost all engine power, the accelerator became unresponsive and the dash indicated "press start". There were no warning lights, no messages, and no prior symptoms before the failure occurred. I was in an active traffic lane when this happened, which immediately placed me and others at risk of being rear-ended. After several seconds, and pressing the start button, the vehicle regained power. But the odometer was indicating I was going 30+ mph when I was going less than 10 mph, so I pulled over to the side of the road. The vehicle is also was having issues with the lane keeping assistance was unavailable. This is is a new vehicle purchase directly from the dealer in August 2025, with approximately 4,500 miles at the time of the incident that occurred on, 11/18. The problem has not been reproduced by the dealership, and no diagnostic trouble codes were found. The vehicle has been at the dealer for inspection since 11/20, but I was informed that the issue would need to happen again before they could diagnose it. This type of sudden power loss while driving is a serious safety concern, especially because it occurred without warning and could happen again unpredictably. At this time, the cause it UNKNOWN, but the component or system responsible for the power loss should be inspected. The failure appears to be intermittent and without warning.

NHTSA complaint #11701346 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

While driving in bumper-to-bumper traffic, my vehicle suddenly lost all engine power, the accelerator became unresponsive and the dash indicated "press start". There were no warning lights, no messages, and no prior symptoms before the failure occurred. I was in an active traffic lane when this happened, which immediately placed me and others at risk of being rear-ended. After several seconds, and pressing the start button, the vehicle regained power. But the odometer was indicating I was going 30+ mph when I was going less than 10 mph, so I pulled over to the side of the road. The vehicle is also was having issues with the lane keeping assistance was unavailable. This is is a new vehicle purchase directly from the dealer in August 2025, with approximately 4,500 miles at the time of the incident that occurred on, 11/18. The problem has not been reproduced by the dealership, and no diagnostic trouble codes were found. The vehicle has been at the dealer for inspection since 11/20, but I was informed that the issue would need to happen again before they could diagnose it. This type of sudden power loss while driving is a serious safety concern, especially because it occurred without warning and could happen again unpredictably. At this time, the cause it UNKNOWN, but the component or system responsible for the power loss should be inspected. The failure appears to be intermittent and without warning.

NHTSA complaint #11701346 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

My vehicle is equipped with multiple safety systems offered by general motors. Since purchasing my vehicle new, I have had a persistent and recurring issue related to the vehicle safety system, which is resulted in numerous collision detection and advanced cruise control service is not functioning as designed, creating safety issues for both myself and potentially other motorist on the road. Additionally, the parking sensors are not working as expected, presumably due to the same issue, which has resulted in numerous safety concerns, including the detection of vehicles or objects, which were not present, resulting in the systematic breaking function engaging posing a risk to myself and surrounding motorists. I initially reported the issue to GM on 2/20/2025, when the vehicle had 467 miles on the odometer. Since the issue initially began, I have returned to the GM service department at my local dealer a total of seven (7) times. The local service department has been in contact with GM corporate office related to the issue, however, they have been unable to rectify the issue and continue to send the vehicle back out on the road claiming the issue has been resolved only for it to recur shortly thereafter. I believe that GM providing the safety features in an inoperable state poses great risk to the general public, and the NHTSA should investigate this issue alongside the other active systemic issues GM is currently under investigation of. At this time, it is unknown what is the cause of the issue, multiple parts have been replaced, and the true cause of the issue has been undiagnosed.

NHTSA complaint #11695954 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

My vehicle is equipped with multiple safety systems offered by general motors. Since purchasing my vehicle new, I have had a persistent and recurring issue related to the vehicle safety system, which is resulted in numerous collision detection and advanced cruise control service is not functioning as designed, creating safety issues for both myself and potentially other motorist on the road. Additionally, the parking sensors are not working as expected, presumably due to the same issue, which has resulted in numerous safety concerns, including the detection of vehicles or objects, which were not present, resulting in the systematic breaking function engaging posing a risk to myself and surrounding motorists. I initially reported the issue to GM on 2/20/2025, when the vehicle had 467 miles on the odometer. Since the issue initially began, I have returned to the GM service department at my local dealer a total of seven (7) times. The local service department has been in contact with GM corporate office related to the issue, however, they have been unable to rectify the issue and continue to send the vehicle back out on the road claiming the issue has been resolved only for it to recur shortly thereafter. I believe that GM providing the safety features in an inoperable state poses great risk to the general public, and the NHTSA should investigate this issue alongside the other active systemic issues GM is currently under investigation of. At this time, it is unknown what is the cause of the issue, multiple parts have been replaced, and the true cause of the issue has been undiagnosed.

NHTSA complaint #11695954 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

On August 15th, 2025, I brought my new 2025 GMC Sierra 1500 Denali to Bill Cramer GM Dealership, 2251 W 23rd St, Panama City, FL 32405, due to a complete loss of audio in the cabin. This affected the turn signals, radio, and critical safety alerts, including collision warnings and seatbelt reminders. Given the vehicle's high cost and its status as a new premium model, this malfunction was both disappointing and alarming, particularly due to its implications for safety. This occurs about every third time I drive the vehicle. The dealership retained my vehicle for over a week to diagnose and address the issue. I received an email stating that the service was complete and the truck was ready for pickup. However, upon arrival, a service technician informed me that they could not identify the cause of the audio failure and, consequently, no repairs were made. I was told the dealership would continue consulting with General Motors' corporate engineers to determine the cause and solution.

NHTSA complaint #11683187 — an unverified report by a vehicle owner.

LANE DEPARTURE: WARNING

On August 15th, 2025, I brought my new 2025 GMC Sierra 1500 Denali to Bill Cramer GM Dealership, 2251 W 23rd St, Panama City, FL 32405, due to a complete loss of audio in the cabin. This affected the turn signals, radio, and critical safety alerts, including collision warnings and seatbelt reminders. Given the vehicle's high cost and its status as a new premium model, this malfunction was both disappointing and alarming, particularly due to its implications for safety. This occurs about every third time I drive the vehicle. The dealership retained my vehicle for over a week to diagnose and address the issue. I received an email stating that the service was complete and the truck was ready for pickup. However, upon arrival, a service technician informed me that they could not identify the cause of the audio failure and, consequently, no repairs were made. I was told the dealership would continue consulting with General Motors' corporate engineers to determine the cause and solution.

NHTSA complaint #11683187 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The backup camera visibility at night is poor, making it very difficult to see behind the vehicle. This poses a potential safety hazard for pedestrians who may be in the path while reversing.

NHTSA complaint #11678658 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2025 GMC Sierra 1500. The contact stated that while shifted into reverse(R) at night, the rear-view camera image was very dark, creating a hazard while reversing. The contact stated that during daylight, the image was perfect; however, at night the reverse lights failed to provide adequate illumination, causing objects on the display screen to be very dark. The contact had taken the vehicle to a local dealer to be diagnosed and was informed that there was no failure of the back over prevention system, rear camera, reverse lights, or display screen. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 2,682.

NHTSA complaint #11663238 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

Just purchased a new 2025 GMC Sierra. The backup camera system is useless at night if not in a well lit parking lot. This make the system unsafe as you cannot detect people or objects in the field of view. I've had many GMC vehicles over the years and this is the first one with this concern.

NHTSA complaint #11634151 — an unverified report by a vehicle owner.