FUEL/PROPULSION SYSTEM
Gas fill door won’t stay closed
NHTSA complaint #11757361 — an unverified report by a vehicle owner.
347 of the 11,357 complaints filed about the GMC Sierra 1500 are about the fuel system — 3% of everything owners reported. The worst model year for it is 2021.
347
Complaints
3%
Share of all complaints
6
Crashes
6
Fires
FUEL/PROPULSION SYSTEM
Gas fill door won’t stay closed
NHTSA complaint #11757361 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The fuel pump control module went bad and the vehicle shut off while driving. The vehicle is only 3 years old. Everyone I know with a GM truck or SUV has had the same issue and the dealer service writer even told me they get at least 6 vehicles with the same issue per week. There is already a recall for GM SUV's for 2021-22 model years but not for anything else even though many other vehicles have the same issue. They replaced the module under warranty but it is all but guaranteed to just keep happening.
NHTSA complaint #11756888 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The vehicle stopped dead in traffic and would not restart. No warning lights. This is a huge safety hazard. Had to be towed to a dealership. The dealership and other diesel shops said the issue is a known catastrophic CP4 fuel pump failure. The fuel pump shreds and metal shavings are found throughout the fuel system. Requires a full fuel system replacement...quotes have been obtained from GM dealership and local diesel mechanics, ranged from $15,000-$17,000. There is a known fix and could have been solved by replacing the fuel pump with an alternative one, without putting us in a dangerous situation. There is also a settled class action lawsuit directly associated to this fuel pump and issue, however the vehicle was purchased in GA and therefore not included. Based on the VIN the truck would be included if sold within a qualifying state. GM corporate and dealers know about this problem and the safety risk, but are not even suggesting the fuel pump conversation as a repair. They are putting customers in dangerous situations and leaving them with high bills.
NHTSA complaint #11756191 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Was traveling home and started losing power going up a hill on XXX. The truck was surging, the check engine light came on and an audible warning of no (low?) oil pressure. The truck shut off on a busy interstate highway and barely got onto the shoulder. The tow truck driver had to lay on the ground with part of his body in the lane of travel to place "skids" under the rear tires because there is no way to place this vehicle in neutral for a tow without a special GM tool. When I contacted Harry Robinson GMC service center in [XXX], they told me that it was no longer a safety recall because the truck had passed diagnostics and new, high viscosity oil was put in the truck XXX. The GMC app says code P0016 which is the dreaded 6.2L camshaft to crankshaft alignment that accompanies engine component failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755885 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I was driving to work on 7/20/26 and my vehicle loss engine propulsion , engine failure and unable to restart vehicle and shift gears.
NHTSA complaint #11755472 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
- vehicle started misfiring, ECM, valve timing code, throttle system code, data system, gateway, module,. Vehicle is available and currently at the GMC dealership for continued diagnostic. -this happened on the freeway and out of nowhere the vehicle started shaking, rough, losing power and acceleration, I had to cut someone off on the freeway just to get over to the right shoulder and turned off the vehicle called a tow truck and haven’t been able to use the vehicle since. Vehicle is unable to be driven due to safety issues of increased acceleration and loss of power, intense shaking. -the vehicle is at the dealership now, prior there was a diagnostic performed by a different dealer, and it has been confirmed. -the vehicle is at the GMC dealership now. -ECM check engine light came on prior to the vehicle misfiring and other codes coming up.
NHTSA complaint #11755389 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I was driving on 96 W. in slow traffic on the freeway when the vehicle put itself in neutral and shut off
NHTSA complaint #11754782 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
CORRODED GROUNDING STRAP FAILED CYLINDER 5 GLOW PLUG CIRCUIT CRACKED AND SEPARATED EXHAUST BACKPRESSURE VALVE
NHTSA complaint #11753543 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
While driving enroute to a concert in [XXX]., in the passing lane on [XXX] around [XXX] & just before exit 22(mile marker 21) during rush hour on 7-23 at 5.09pm, my truck abruptly lost power and shut off! It would not start, I could not engage "N" from "P" to attempt to push my truck to the far left side of the highway. This was a "VERY DANGEROUS" situation as I could have been rear ended or much worse! I immediately called SOS/ON STAR for assistance. In the meantime, a police officer and state troopers showed up to divert the traffic around my truck. Eventually, a "HERO" vehicle showed up and at the direction of the police, my truck was "DRAGGED" from the passing lane to the emergency lane. As for getting a tow truck, 1 finally showed up after 5+ hours. I found out the you all have a contract with "AAA", which is the worse when it comes to getting any assistance. I was towed back to [XXX] to South Town GMC dealership & arrived at 11.25pm. It was only the next morning that I received an email from OnStar dated 7-23 at 5.07pm, with an "Advance Diagnostics" advising of a critical issue with the engine & transmission. The code was: P129F, which is the fuel pump and/or module. My truck now sits at the dealership with a dead battery, waiting for them to address. I have heard that there are issues and recalls in certain vehicles with this similar issue. I do have "extended warranty" protection thru Ally that I bought. However, the shock is finding out that the only way to get it into "N" is a special dealer tool that goes into the transmission under my truck! Are you SERIOUS??????? To have no ability to put my truck into "N" is not only unacceptable, but extremely dangerous. Especially with what happened to me & my family. At this point, I am at the mercy of my dealership to find the time to address this issue. Until then, I have no transportation & very upset with the stress of all that happened! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
NHTSA complaint #11752901 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I was driving on the highway when the vehicle started to make clinking noises. The vehicle started to lose power as I accelerated it would feel like something was pulling me in the opposite direction and the knocking noise would get louder. Ultimately, I had the vehicle towed to a dealership. This vehicle passed the L87 recall not too long ago, and the vehicle is barely used.
NHTSA complaint #11752276 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
P1098 code indicating stuck/ unresponsive engine coolant control valve. N252508341 exists for this part; however claim is my VIN is not covered under the bulletin or included on any standard warranty coverage. Part should last more than 150k miles, vehicle less than 90k. Less than 2 weeks ago suffered a complete EBPV failure that destroyed coolant and DEF lines, also not covered. No explanation for why my specific VIN (a 3.0L diesel in the supposedly covered MY) is excluded. Have been unable to find evidence of any applicable vehicles that were 'covered' under this bulletin. Fault forces an unexpected derate which can engage while accelerating, including while merging into freeway traffic. This is an obvious safety hazard. Engine check light illuminates approximately 30 to 60 seconds before derate limits top speed and throttle response. No messages to operator. Dealer has confirmed issue.
NHTSA complaint #11750814 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Total engine power loss while driving 70mph on the highway in steady moving traffic causing a safety hazard, with 3 young children in the vehicle. No prior warning lamps, messages or symptoms to indicate a problem. Engine completely shut down while driving and will not turn back on. Had vehicle towed to the dealership. Certified GMC dealership did a full inspection and indicated that the engine assembly needs to be fully replaced. NHTSA Campaign 25V274 for vehicles 2021 and newer is for the same exact engine failure issue with the same engine size. I would appreciate you exploring the possibility of covering this catastrophic malfunction as an exception to the aforementioned recall campaign. Many other drivers have noted the same failure with the 2019 as was included in the recall for 21-24. Thank you for your consideration, please feel free to reach out to me directly to discuss further. I look forward to hearing from you!
NHTSA complaint #11750369 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I am submitting supplemental evidence regarding my 2021 GMC Sierra (VIN [XXX]) for Recall Query RQ26001, Campaign 25V-274. Despite multiple repair attempts, my vehicle remains unsafe and non-compliant with GM Service Bulletin N252494002. The recall remedy was performed deficiently. [XXX] Northeast Buick GMC installed a remanufactured short block instead of the required complete engine, reused the original seized-engine oil pan (which continues to leak), and failed to address critical electrical damage. Documentation proves they deleted Labor Operation 14BUZ (Engine Electrical) after their technician noted a blown mega fuse. A second dealer, Penske Chevrolet, subsequently deleted Labor Operation 77CVZ01 from my repair order, demonstrating a systemic pattern of ignoring recall-required repairs. Electrical damage has cascaded, resulting in a burnt fuse block and active faults P0615, P0617, P26E4, P26E6, U0623, and U0284. More critically, within 24 miles of my last service, the vehicle developed a new, severe safety failure: the "Service Brake Pad Monitor" system failed, accompanied by a red "Service System" dashboard alert and a noticeably spongy brake pedal. These brakes were recently serviced, yet this failure introduces a new risk of crash not present prior to the recall "remedy." GM Executive Resolution Case XXX has provided no resolution, reimbursement, or safety assurance, ignoring all deadlines since XXX. I possess extensive documentation, including service orders showing deleted labor operations and diagnostic logs. I request this update be integrated into the investigation of RQ26001, as the current remedy is demonstrably ineffective and has exacerbated safety hazards. The manufacturer’s refusal to remediate these issues, despite my compliance, leaves me with an unsafe vehicle and significant financial loss. I am prepared to provide all supporting records to substantiate this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11750329 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The engine went into limp mode as I made turn leaving the damn I was is in town and it was a lot of traffic could’ve been bad if I didn’t pull into the median left me devastated and no crank no start I’ve only had the truck a year it went down a month from when I purchased it
NHTSA complaint #11750178 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Dashboard lit up with engine light and stated that there's no compulsion
NHTSA complaint #11748647 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Lifters (the part that opens and closes engine valves) fail prematurely. There was a loud ticking noises, rough idling. Took to dealership and they advise that yes the lifters are failing and not drivable at this time.
NHTSA complaint #11747528 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
While traveling at highway speed during rush hour commute, the vehicle lost engine power and stalled. While coasting, I tried to restart the engine several times without success. Before coming to a stop, I attempted to get to the shoulder safely. Unfortunately, a portion of the vehicle was left partially in the lane and on the shoulder. Once I was completely stopped, I tried to put the electronic shift control into neutral so I could push the vehicle safely to the shoulder. The shifter would not allow me to shift into neutral and other override methods researched failed to work. I continued to try and restart the vehicle without success. I was in an unsafe position during rush hour commute for about 50 minutes until roadside assistance arrived and loaded and towed the vehicle. There was no warning of the issue prior to the incident. A code (P129F-Fuel Pump Driver Control Module Speed Signal Incorrect) was produced after the stall occurred via my GMC app. My vehicle was towed to my local dealership for service, but have not received the vehicle back at the time of reporting.
NHTSA complaint #11746738 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
While driving at highway speed, my 2025 GMC Sierra suddenly began slowing down without warning and lost propulsion. When I pressed the accelerator, there was no acceleration response. The vehicle felt like it was braking or dragging instead of accelerating, creating a serious crash risk in traffic. A warning message appeared instructing me to “Put in neutral and restart truck.” I followed the instruction, but the vehicle would not restart. It sounded like it was attempting to start, but it would not start normally. A “Service ESC” warning also appeared. The vehicle was towed by AAA to a GMC dealership and remains available for inspection. The dealership provided a diagnostic trouble code report showing active codes: C2A07 Engine Control Module Indicated Torque Signal Malfunction; U0101 Lost Communication with Transmission Control Module; U0131 Lost Communication with Power Steering Control Module; U0140 Lost Communication with Body Control Module; U0146 Lost Communication with Central Gateway Module; U160F Lost Communication with Brake System Control Module 1 on CAN Bus 1; U1611 Lost Communication with Engine Control Module on CAN Bus 2; and U3003 Battery Voltage Circuit Voltage Below Threshold. The vehicle had approximately 22,000 miles at the time of the incident. The failure has not been repaired at the time of this complaint. The concern appears to involve a safety-related electrical, propulsion, powertrain, ESC/brake, and module communication failure that caused sudden loss of propulsion, no acceleration response, warning messages, and a no-start condition.
NHTSA complaint #11746696 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
1. The L87 Engine Loss of Propulsion failed and is available for inspection at the service department at Power Swain Chevrolet dealership, Fayetteville, NC. 2. I, other vehicles, cyclists, and pedestrians were at risk. That vehicle could have come down on the highway, causing a vehicle pileup, which could have caused mass casualties. 3. The problem is known; the service advisor informed me the vehicle's engine needed to be replaced. 4. There were absolutely zero warning lamps or My GMC app alerts to announce vehicle issues. I have attached the last two maintenance records I have on hand. I suspect the dealership will try to deny responsibility for repairs. An extended warranty most nearly means we expect it to break down and your safety is not our concern.
NHTSA complaint #11744918 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
While driving my vehicle, the engine and transmission lost power and the check engine light came on. The vehicle went into limp mode and engine propulsion was limited. Had I been traveling at a faster speed, this would have been very unsafe. After coming to a stop, placing the transmission in reverse did not move the vehicle and there was a grinding noise. I was able to savely move forward in limp mode, but the shifting was harsh. I was able to find an empty parking lot to safely park. The truck was towed to Jim Winter dealership in Jackson MI for inspection.
NHTSA complaint #11744736 — an unverified report by a vehicle owner.