33 of the
2,284 complaints filed about the GMC Sierra 2500
are about the glass, mirrors and wipers —
1% of everything owners reported.
The worst model year for it is 2015.
33
Complaints
1%
Share of all complaints
0
Crashes
2
Fires
Windows, Mirrors & Wipers complaints by model year
The contact owns a 2015 GMC Sierra 2500. The contact stated that while the vehicle was parked, the defroster was activated, and there was smoke inside the vehicle before the rear glass shattered. No warning light was illuminated. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall. The failure mileage was approximately 50,000.
NHTSA complaint #11722449 — an unverified report by a vehicle owner.
The rear defroster massively overheated. It started heavily smoking and eventually exploded the rear windows. Only warning sign was the smoke which we noticed quickly because the windows were up. Had the windows been down we might not have noticed before a fire started. I'm taking it to a dealership now. This module also triggers on from a remote start. Extremely dangerous!!!
NHTSA complaint #11701143 — an unverified report by a vehicle owner.
The component that failed is the rear glass. Yes, it is available for inspection. The rear glass defogger stopped working and melted the tabs off of the glass and burned the tabs cover. The problem has been confirmed by the dealership and i was advised there is already a recall for this but apparently my vin does not fall under the recall.
NHTSA complaint #11647299 — an unverified report by a vehicle owner.
The contact owns a 2024 GMC Sierra 2500. The contact stated while driving approximately 55 MPH and towing a 28-foot RV, the contact was unable to safely view the blind spot on the left and right sides of the RV using both side view mirrors. The contact stated that the failure had created a dangerous situation while changing lanes. The contact called the local dealer and was informed that the side view mirrors performed as designed, and that there was no fix for the issue. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.
NHTSA complaint #11623582 — an unverified report by a vehicle owner.
No incident as of yet. The wide angle driver mirror cannot be set high enough to see down the side of the truck. It is a factory installed towing mirror. I have to lower my my seat all of the way and I cannot see the top rail of the bed. The mirror won't let me see down the side of the truck which makes it really dangerous when I pull my 32' fifth wheel trailer. I took it to the dealer and they told me at first ( I purchased the truck on 01-22-2023) the mirror is one of 6 items that warranty doesn't cover. Then they told me it is very difficult to get the manufacturer to authorize replacement. The dealer eye balled a mirror just from standing in front of it on a lot truck and said he couldn't see a difference. All I can see out of it is basically is the rear tire. I called GM and the person looking into it was transferred after about a week. The person that took over asked me to give him a week to look into it. He called me today and said he hasn't had a chance yet that he needs a couple of more days.
NHTSA complaint #11510444 — an unverified report by a vehicle owner.
The contact's brother owns a 2022 GMC Sierra 2500. The contact stated that while her brother was driving 30 MPH in cold weather, he activated the heat and the moon roof exploded. The contact's brother opened the moon roof cover, and glass entered the cabin of the vehicle, falling on his arms. The contact's brother did not sustain any injuries. The contact stated that there was no impact to the moon roof that could have caused the moon roof to explode. The vehicle was taken to the dealer, where it was diagnosed that there had been an impact on the moon roof, causing the moon roof to explode. The dealer replaced the moon roof. The manufacturer was made aware of the failure and advised the contact to file an insurance claim for the failure. The issue was currently in arbitration. The failure mileage was approximately 6,931.
NHTSA complaint #11506254 — an unverified report by a vehicle owner.
I remote started my truck yesterday morning to get it warmed up before loading my family. They all then got into the truck, my 5 year old and 8 year old in the back seat in booster seats. I threw in some more bags into the back of the truck and started to climb into the truck. As I did that my kids were starting to get nervous and my wife was pointing and stating that the rear window slider was smoking. I put the key into the ignition and turned the key on. Upon doing that the smoke stopped but a few seconds later there was a loud bang, similar to a gun shot, and the rear passenger side window shattered. My 8 year old had glass hit her and my 5 year old was hysterical. Needless to say, the 5 hour drive home was not much fun for anyone after that occured.
NHTSA complaint #11503149 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
The contact owns a 2015 GMC Sierra 2500. The contact stated while driving 35 MPH with the rear defroster activated, there was smoke coming from the window before the window cracked. The contact had taken the vehicle to a certified mechanic who determined that the rear defroster needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that there was no recall or warranty coverage for the repair. The approximate failure mileage was 131,000.
NHTSA complaint #11493456 — an unverified report by a vehicle owner.
The contact owns a 2022 GMC Sierra 2500. The contact stated he entered the parked vehicle and closed the driver’s side door and heard an abnormal noise and became aware that the rear windshield was shattered. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 1,385.
NHTSA complaint #11471373 — an unverified report by a vehicle owner.
Both the outside mirrors are loose and will fold while driving. At night if I am not aware and it is dark the mirror fails to identify vehicles in the visibility area because they vibrate closed to the door from the driving air on the mirror. I will have to pull over and push the mirror back. I have brought it to the dealer and they say they all do it. It is normal. The issues has been confirmed by the dealer. It has been present on the car for about 1 year. The internet is filled with this safety complaint. They are starting to fold when you close the door.
NHTSA complaint #11436703 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. WHEN THE CONTACT AUTO STARTED THE VEHICLE, SMOKE APPEARED FROM THE REAR WINDOW AND A BURNING ODOR WAS NOTICED. THE CONTACT POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED; HOWEVER, FIVE SECONDS LATER, THE REAR WINDOW SHATTERED WITHOUT WARNING OR AN IMPACT OCCURRING. THE CONTACT STATED THAT THE METAL THAT HEATED UP THE WINDOW CAUSED THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 9/5625662049. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
NHTSA complaint #11278480 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF SUDDENLY FRACTURED AND FELL INTO THE VEHICLE. THERE WERE NO INJURIES. THE CONTACT CALLED SEAVIEW BUICK GMC (LOCATED AT 17909 HIGHWAY 99, LYNNWOOD, WA 98037, 866-223-2586) WHO STATED THAT THE SUN ROOF NEEDED TO BE REPLACED; HOWEVER, THEY NO LONGER MADE THE PARTS FOR THE REPAIR BUT WAS ABLE TO LOCATE THE GLASS AND WAS REPAIRED. THE MANUFACTURER MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 87,500.
NHTSA complaint #11268625 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIPER FUSE FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FUSE WAS REPLACED, BUT IT FAILED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11182653 — an unverified report by a vehicle owner.
NOT ONLY DOES THE RIGHT SIDE MIRROR HAVE THE OBJECTS ARE CLOSER THAN IT APPEARS STYLE MIRROR USED FOR CARS MAKING IT IMPOSSIBLE TO USE FOR TOWING ( ON A TRUCK WITH A TOW PACKAGE ) IT HAS RED LIGHTS THAT FLASH IN THE MIRROR. NOT ONLY DOES THE FLASHING RED LIGHTS MAKE IT HARD TO SEE ANYTHING IN THE MIRROR AT NIGHT, IT MAKES IT ALMOST IMPOSSIBLE TO USE IT IN THE RAIN AT NIGHT, AS IT MAKES THE WATER DROPS ON THE WINDOW FLASH RED AS WELL . IT IS A SAFETY HAZARD THAT COULD ALSO BE A PROBLEM FOR SOMEONE WITH PHOTOSENSITIVE EPILEPSY (PSE) IS A FORM OF EPILEPSY IN WHICH SEIZURES ARE TRIGGERED BY VISUAL STIMULI THAT FORM PATTERNS IN TIME OR SPACE, SUCH AS FLASHING LIGHTS; BOLD, REGULAR PATTERNS; OR REGULAR MOVING PATTERNS.
NHTSA complaint #11130935 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE DEFROSTER SYSTEM FAILED TO DEFROST THE WINDSHIELD. IN ADDITION, THE WINDSHIELD WIPERS CAUSED ICE BUILD UP. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.
NHTSA complaint #10682818 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE HEATER WAS ACTIVATED AND THEN THE BLOWER FAILED TO OPERATE. IN ADDITION, THE AIR CONDITIONER BLOWER WOULD NOT FUNCTION. THE FAILURE OCCURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER WHO STATED THE BLOWER MOTOR MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
NHTSA complaint #10508445 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500. THE SEAL AROUND THE TOP OF THE WINDSHIELD WAS LEAKING WATER INTO THE VEHICLE ON THE PASSENGERS SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT IT WOULD COST $250 TO INSPECT THE LEAK. HE DID NOT HAVE THE DEALER INSPECT OR REPAIR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 54,000. UPDATED 3/7/11 *CN UPDATED 03/14/11
NHTSA complaint #10378161 — an unverified report by a vehicle owner.