Owners have filed 59 complaints
about the 2009 GMC Yukon Denali with NHTSA between 2010 and 2019.
The largest single group is the airbags.
Across this model's run it ranks 12 of 18 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 46
Against the median year of the GMC Yukon Denali. 50 means typical for this
model; 100 means roughly double.
Severity — 26
5.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 29
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2009 compares with every other GMC Yukon Denali
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
24.9%
10,000 – 24,999 miles
24.9%
25,000 – 49,999 miles
512.2%
50,000 – 74,999 miles
1229.3%
75,000 – 99,999 miles
922.0%
100,000 – 149,999 miles
1126.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2010peak 5May 2019
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 14,000 milesMassilion, OHFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT STATED THE VEHICLE WAS PARKED IN THE GARAGE FOR 20 HOURS WHEN IT CAUGHT FIRE. THE FIRE STARTED IN THE ELECTRICAL FUSE BOX. THE VEHICLE WAS PUSHED OUT OF THE GARAGE WHILE IT WAS ON FIRE AND EXTINGUISHED BY THE CONTACT. THE FIRE DEPARTMENT WAS CONTACTED ALSO ASSIST WITH EXTINGUISHING THE FIRE. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. THE DEALER WAS CONTACTED BUT REFUSED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO A MECHANIC BUT DUE TO THE DELAY OF A PART FROM THE DEALER, THE VEHICLE REPAIR WOULD BE DELAYED. THE MANUFACTURER WAS CONTACTED BUT NO ONE COULD ANSWER HER QUESTIONS TRANSFERRING HER FROM ONE DEPARTMENT TO ANOTHER. THE VEHICLE WAS NOT COMPLETELY REPAIRED. THE FAILURE MILEAGE WAS 14,000.
NHTSA complaint #10414967 — an unverified report by a vehicle owner.
at 16,000 milesFlowery Branch, GACrash1 injured
ELECTRICAL SYSTEM
OUR 2009 GMC YUKON DENALI WAS TOTALED IN A CRASH. THE BATTERY WAS DESTROYED ,CUTTING ALL ELECTRICAL POWER TO THE VEHICLE. THE DOORS,WHICH AUTOMATICALLY LOCK WHEN IN DRIVE, WERE LOCKED, AND IN HER CONFUSION COULD NOT EXIT THE VEHICLE. THE COMMUNICATIONS EQUIPMENT WAS ALSO USELESS. THERE NEEDS TO BE A BACKUP BATTERY IN A LESS VULNERABLE LOCATION.
NHTSA complaint #10348144 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Scottsdale, AZ
AIR BAGS
TAKATA RECALL - CALLED DEALERS IN PHX AREA AND CALLED GM. THERE ARE NO PARTS AVAILABLE TO REPLACE THE PASSENGER AIRBAG THAT HAS BEEN RECALLED. NOTICE HAS BEEN RECEIVED SINCE 2016
NHTSA complaint #11209528 — an unverified report by a vehicle owner.
at 1 milesAnaheim, CA
AIR BAGS
I AM CONCERNED OF THE SAFETY OF ME AND MY PASSENGERS. OVER 1 YEAR AND STILL NO RESOLUTION. I KEEP ON BEING TOLD CALL BACK AND CALL BACK. WHY SO LONG TO REPLACE? THE DASH BOARD HAS CRACKED AND BROKEN DUE TO POOR QUALITY AND MANY OWNERS HAVE DASHBOARD ISSUES.
NHTSA complaint #11133114 — an unverified report by a vehicle owner.
at 1 milesAnaheim, CA
UNKNOWN OR OTHER
I AM CONCERNED OF THE SAFETY OF ME AND MY PASSENGERS. OVER 1 YEAR AND STILL NO RESOLUTION. I KEEP ON BEING TOLD CALL BACK AND CALL BACK. WHY SO LONG TO REPLACE? THE DASH BOARD HAS CRACKED AND BROKEN DUE TO POOR QUALITY AND MANY OWNERS HAVE DASHBOARD ISSUES.
NHTSA complaint #11133114 — an unverified report by a vehicle owner.
at 90,000 milesJacksonville, FL
UNKNOWN OR OTHER
TO WHOM IT MAY CONCERN, I' AM SUBMITTING THIS CORRESPONDENCE IN REFERENCE TO NUMEROUS CRACKS ON MY DASHBOARD ON THE DESCRIBED VEHICLE. MORE IMPORTANTLY, THE CRACKS ARE GETTING WORSE ESPECIALLY AROUND THE PASSENGER SIDE AIR BAG, WHICH IS NOW CAUSING THE AIR BAG COVER TO BULGE, CAUSING CONCERN FOR ME AND MY FAMILY IN THE EVENT OF AN ACCIDENT. YOUR ATTENTION TO THIS MATTER WOULD BE GREATLY APPRECIATED. THANK YOU
NHTSA complaint #11120746 — an unverified report by a vehicle owner.
Orlando, FL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CARL BLACK CHEVROLET, BUICK, GMC DEALER (11500 E COLONIAL DR, ORLANDO, FL 32817) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11094005 — an unverified report by a vehicle owner.
at 115,000 milesTullahoma, TN
UNKNOWN OR OTHER
AFTER A RECENT TRIP TO ATLANTA, I NOTICED A CRACK IN THE DASH ON THE PASSENGER SIDE. THIS CRACK IS WHERE THE AIRBAG IS LOCATED. NOW I HAVE NOTICED THE CENTER OF THE DASH IS COLLAPSING IN ESPECIALLY ON WARM DAYS. NOTHING HAS BEEN ON THE DASHBOARD THAT WOULD HAVE CREATED THIS CRACK. I FEAR THAT THE DASH MAY COLLAPSE ALL THE WAY IN OR BECAME A PROJECTILE IN THE EVENT OF A CRASH, ESPECIALLY IF THE AIR BAG IS DEPLOYED.
NHTSA complaint #11085032 — an unverified report by a vehicle owner.
at 48,000 milesBrookhaven, PA
UNKNOWN OR OTHER
WHILE DRIVING MY VEHICLE I HEARD A CRACK AND DISCOVERED A SIGNIFICANT CRACK IN THE DASHBOARD IN FRONT OF THE INSTRUMENT PANEL. THERE WAS ALSO A CRACK IN FRONT OF THE PASSENGER SIDE AIRBAG WHICH IS A SAFETY HAZARD IN THE EVENT OF AIRBAG DEPLOYMENT
NHTSA complaint #11075014 — an unverified report by a vehicle owner.
Huntsville, AL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT STATED THAT THERE WAS PREMATURE DETERIORATION AND CRACKING ON THE DASHBOARD FROM THE MIDDLE TO THE DRIVER'S SIDE. THE DEALER WAS NOTIFIED (BENTLEY BUICK GMC, 2120 DRAKE AVE SW, HUNTSVILLE, AL 35805, 1-(256) 536-2475). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE REMEDY AND PART HAD NOT BEEN AVAILABLE SINCE MID MAY OF 2016 PERTAINING TO THE AIR BAG RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11065674 — an unverified report by a vehicle owner.
Huntsville, AL
STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC YUKON DENALI. THE CONTACT STATED THAT THERE WAS PREMATURE DETERIORATION AND CRACKING ON THE DASHBOARD FROM THE MIDDLE TO THE DRIVER'S SIDE. THE DEALER WAS NOTIFIED (BENTLEY BUICK GMC, 2120 DRAKE AVE SW, HUNTSVILLE, AL 35805, 1-(256) 536-2475). THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE REMEDY AND PART HAD NOT BEEN AVAILABLE SINCE MID MAY OF 2016 PERTAINING TO THE AIR BAG RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11065674 — an unverified report by a vehicle owner.
at 90,000 milesAustin, TX
UNKNOWN OR OTHER
DASH CRACKED FROM DRIVER SIDE ALL THE WAY OVER TO AIRBAGS ON PASSENGER SIDE. DASH SHARDS COULD SPRAY THE INSIDE OF VEHICLE SHOULD THE AIRBAGS DEPLOY
NHTSA complaint #11064431 — an unverified report by a vehicle owner.
Santa ANA, CA
AIR BAGS
TAKATA AIR BAGS. GMC TUSTIN HAS BEEN SAYING THEY DO NOT HAVE PARTS "YET" SINCE MAY 2016. WHEN WILL PARTS BE AVAILABLE? CLEARLY GMC JUST DON'T WANT TO SPEND THE MONEY TO KEEP IT'S CUSTOMERS SAFE. WHAT DO WE DO TO GET NEW SAFE AIRBAGS INSTALLED??
NHTSA complaint #11045138 — an unverified report by a vehicle owner.
Seabrook, TX
AIR BAGS
TAKATA RECALL - RECEIVED NOTICE OF TAKATA CHAPTER 11 FILING TODAY. GMC INVESTIGATION TO HAVE BEEN COMPLETED BY END OF AUGUST 2017; TO DATE NOTHING; HAVE SPOKEN WITH DEALERSHIP AND THEY HAVE HEARD NOTHING
NHTSA complaint #11044992 — an unverified report by a vehicle owner.
Palm Beach Gardens, FL
AIR BAGS
TAKATA RECALL. WE HAVE BEEN ATTEMPTING TO HAVE THE AIRBAGS REPLACED BY GMC SINCE BEING NOTIFIED OF THE RECALL AND WERE TOLD THEY WERE NOT AVAILABLE YET TO KEEP CHECKING BACK. ON 10/25/2017 SCHUMACHER GMC STATED THEY WILL NEVER BE ABLE TO REPAIR OR REPLACE THE AIRBAGS AND THAT IT DECREASES THE TRADE IN VALUE BY $6000-$7000 BECAUSE THEY CANNOT CERTIFY THE VEHICLE. WE FEAR FOR OUR SAFETY DRIVING THIS VEHICLE AND HAS FINANCIALLY RESTRICTED US FROM MOVING FORWARD ON PURCHASING A NEW VEHICLE.
NHTSA complaint #11041012 — an unverified report by a vehicle owner.
Houston, TX
AIR BAGS
TAKATA RECALL. I CONTACTED WEST POINT BUICK GMC IN HOUSTON AND THEY INFORMED ME THAT THEY CAN'T GET THE AIRBAGS AND THAT THEY HAVE NO CLUE WHEN THEY WILL. THEY TOLD ME OVER A YEAR AGO WHEN I CALLED THEM AND THEY TOLD ME THE SAME I AM TRYING TO GET MY AIRBAGS DONE BUT NOBODY SEEMS TO WANT TO HELP. THANK YOU
NHTSA complaint #11039346 — an unverified report by a vehicle owner.
at 80,000 milesEdmond, OK
AIR BAGS
AT 80,000 MILES I DISCOVERED THAT MY DASH IS CRACKED ON THE PASSENGER SIDE. I HAVE ALSO DISCOVERED THAT THIS IS A VERY WELL KNOWN AND COMMON PROBLEM WITH GM VEHICLES AND THAT IT IS POTENTIALLY DANGEROUS TO PASSENGERS IF THE CRACK (THAT IS SHARP PLASTIC) IS TO CUT OR RUPTURE THE AIRBAG IN THE CASE OF AN ACCIDENT. MY VEHICLE HAS ALWAYS BEEN GARAGE KEPT AND NEVER KEPT OUTSIDE. THIS IS A HUGE GM PROBLEM AND THERE ARE THOUSANDS THAT NEED THIS FIXED. THERE ARE EVEN FACEBOOK GROUPS WITH THOUSANDS UPON THOUSANDS OF PEOPLE THAT HAVE HAD THE SAME PROBLEM ACROSS MULTIPLE VEHICLES. THIS CRACK LITERALLY HAPPENED OUT OF NO WHERE.
NHTSA complaint #11000284 — an unverified report by a vehicle owner.
at 80,000 milesEdmond, OK
STRUCTURE:BODY
AT 80,000 MILES I DISCOVERED THAT MY DASH IS CRACKED ON THE PASSENGER SIDE. I HAVE ALSO DISCOVERED THAT THIS IS A VERY WELL KNOWN AND COMMON PROBLEM WITH GM VEHICLES AND THAT IT IS POTENTIALLY DANGEROUS TO PASSENGERS IF THE CRACK (THAT IS SHARP PLASTIC) IS TO CUT OR RUPTURE THE AIRBAG IN THE CASE OF AN ACCIDENT. MY VEHICLE HAS ALWAYS BEEN GARAGE KEPT AND NEVER KEPT OUTSIDE. THIS IS A HUGE GM PROBLEM AND THERE ARE THOUSANDS THAT NEED THIS FIXED. THERE ARE EVEN FACEBOOK GROUPS WITH THOUSANDS UPON THOUSANDS OF PEOPLE THAT HAVE HAD THE SAME PROBLEM ACROSS MULTIPLE VEHICLES. THIS CRACK LITERALLY HAPPENED OUT OF NO WHERE.
NHTSA complaint #11000284 — an unverified report by a vehicle owner.
Manhattan Beach, CA
UNKNOWN OR OTHER
UPPER DASH BOARD CRACKING SEVERELY ABOVE THE INSTRUMENT PANEL AS WELL AS THE PLASTIC "CLIPS" THAT HOLD THE DASH BOARD IN PLACE BROKEN LOOSE. THIS WILL BE THE SECOND TIME I'VE HAD TO REPLACE THE DASHBOARD (1ST TIME UNDER WARRANTY - BROKEN PLASTIC CLIPS). THE CRACK JUST SUDDENLY APPEARED AFTER I HEARD SOME RATTLING IN AND AROUND THE CENTER OF THE DASH BOARD. DIDN'T NOTICE UNTIL THERE WAS A 6" CRACK. COULD POSSIBLY HINDER STEERING COLUMN IF PLASTIC PIECES FROM THE CRACK FALL INTO THE AREA. PLASTIC SHARDS COULD POSE DANGEROUS IF ACCIDENT WERE TO OCCUR. NUMEROUS COMPLAINTS AND CONCERNS ONLINE ABOUT THIS ISSUE. OTHERS REPORT CRACKS BY PASSENGER AIRBAG.
NHTSA complaint #10958979 — an unverified report by a vehicle owner.
Manhattan Beach, CA
STRUCTURE:BODY
UPPER DASH BOARD CRACKING SEVERELY ABOVE THE INSTRUMENT PANEL AS WELL AS THE PLASTIC "CLIPS" THAT HOLD THE DASH BOARD IN PLACE BROKEN LOOSE. THIS WILL BE THE SECOND TIME I'VE HAD TO REPLACE THE DASHBOARD (1ST TIME UNDER WARRANTY - BROKEN PLASTIC CLIPS). THE CRACK JUST SUDDENLY APPEARED AFTER I HEARD SOME RATTLING IN AND AROUND THE CENTER OF THE DASH BOARD. DIDN'T NOTICE UNTIL THERE WAS A 6" CRACK. COULD POSSIBLY HINDER STEERING COLUMN IF PLASTIC PIECES FROM THE CRACK FALL INTO THE AREA. PLASTIC SHARDS COULD POSE DANGEROUS IF ACCIDENT WERE TO OCCUR. NUMEROUS COMPLAINTS AND CONCERNS ONLINE ABOUT THIS ISSUE. OTHERS REPORT CRACKS BY PASSENGER AIRBAG.
NHTSA complaint #10958979 — an unverified report by a vehicle owner.
Huntsville, AL
UNKNOWN OR OTHER
MY DASH CRACKED IN SEVERAL AREAS, IN FRONT OF STEERING WHEEL AND PASSENGER SIDE. LONG GROWING CRACKS THAT ARE PROBABLY AFFECTING AIR BAG DEPLOYMENT. THIS CAR HAS ALWAYS BEEN KEPT IN THE GARAGE!! NO REASON FOR IT TO CRACK AND MANY OTHERS HAVE HAD THE SAME COMPLAINTS.
NHTSA complaint #10928619 — an unverified report by a vehicle owner.
Keller, TX
AIR BAGS
CRACKS IN DASHBOARD - THIS IS MY 2ND DASHBOARD WITH CRACKS AGAIN. DEFINITE FLAW WITH DESIGN/MATERIALS.
NHTSA complaint #10924815 — an unverified report by a vehicle owner.
Keller, TX
UNKNOWN OR OTHER
CRACKS IN DASHBOARD - THIS IS MY 2ND DASHBOARD WITH CRACKS AGAIN. DEFINITE FLAW WITH DESIGN/MATERIALS.
NHTSA complaint #10924815 — an unverified report by a vehicle owner.
at 130,000 milesCorinth, MS
AIR BAGS
MY DASH IS CRACKED IN 2 PLACES. IT IS CRACKED ON THE DRIVER SIDE IN FRONT OF THE STEERING WHEEL. THE CRACK IS ABOUT 3 INCHES LONG. THE OTHER ONE IS ON THE PASSENGER SIDE GOES ALL THE WAY TO THE UPPER LEFT CORNER OF THE PASSENGER SIDE ARIBAG. THE WHOLE DASH RATTLES NOW WHEN DRIVING DOWN THE ROAD. I AM CONCERNED ABOUT MY FAMILY'S SAFETY SINCE THEY ARE RIGHT ON THE PASSENGER AIR BAG AND OVER THE STEERING COLUMN.
NHTSA complaint #10906865 — an unverified report by a vehicle owner.
at 130,000 milesCorinth, MS
UNKNOWN OR OTHER
MY DASH IS CRACKED IN 2 PLACES. IT IS CRACKED ON THE DRIVER SIDE IN FRONT OF THE STEERING WHEEL. THE CRACK IS ABOUT 3 INCHES LONG. THE OTHER ONE IS ON THE PASSENGER SIDE GOES ALL THE WAY TO THE UPPER LEFT CORNER OF THE PASSENGER SIDE ARIBAG. THE WHOLE DASH RATTLES NOW WHEN DRIVING DOWN THE ROAD. I AM CONCERNED ABOUT MY FAMILY'S SAFETY SINCE THEY ARE RIGHT ON THE PASSENGER AIR BAG AND OVER THE STEERING COLUMN.
NHTSA complaint #10906865 — an unverified report by a vehicle owner.
at 100,000 milesDenver, CO
AIR BAGS
CRACKS IN DASHBOARD. NEAR PASSENGER AIRBAG, WHICH IS UNDER RECALL. HAPPENING TO SO MANY OF US. PLEASE HELP!!HTTPS://M.FACEBOOK.COM/GROUPS/GMDASHCRACK/
NHTSA complaint #10905191 — an unverified report by a vehicle owner.
at 100,000 milesDenver, CO
STRUCTURE:BODY
CRACKS IN DASHBOARD. NEAR PASSENGER AIRBAG, WHICH IS UNDER RECALL. HAPPENING TO SO MANY OF US. PLEASE HELP!!HTTPS://M.FACEBOOK.COM/GROUPS/GMDASHCRACK/
NHTSA complaint #10905191 — an unverified report by a vehicle owner.