FaultScore

FaultScore report

2011 GMC Yukon Denali problems

Owners have filed 117 complaints about the 2011 GMC Yukon Denali with NHTSA between 2011 and 2019. The largest single group is the other & unspecified. Across this model's run it ranks 5 of 18 worst.

C

FaultScore 50/100

Higher is worse. Measured against the other years of the GMC Yukon Denali.

How this is worked out

The numbers

117

Complaints

0

Crashes reported

2

Fires reported

0

Injuries reported

75,000 mi

Median mileage at failure

Half of reported failures happened before this

6%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 90 vs 50 Severity 9 vs 50 Early failure 11 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 90
Against the median year of the GMC Yukon Denali. 50 means typical for this model; 100 means roughly double.
Severity — 9
1.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 11
6% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other GMC Yukon Denali

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 GMC Yukon Denali

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 70,000 miles

Airbags 26 22.2%

Median failure at 75,000 miles

Body & Structure 15 12.8%

Median failure at 75,000 miles

Brakes 3 2.6%

Median failure at 63,000 miles

Seats 2 1.7%

0 crashes, 1 fires · median 107,500 mi

Wheels 2 1.7%

Median failure at 77,715 miles

Suspension 2 1.7%

Median failure at 37,000 miles

Electrical System 2 1.7%

0 crashes, 1 fires · median 120,000 mi

Child Seats 1 0.9%
Stability & Traction Control 1 0.9%

Median failure at 85,100 miles

Acceleration & Cruise Control 1 0.9%

Median failure at 85,100 miles

Transmission & Drivetrain 1 0.9%

Median failure at 325 miles

Engine & Cooling 1 0.9%

Median failure at 85,100 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 2.5%
1,000 – 9,999 miles 1 1.2%
10,000 – 24,999 miles 1 1.2%
25,000 – 49,999 miles 12 14.8%
50,000 – 74,999 miles 23 28.4%
75,000 – 99,999 miles 31 38.3%
100,000 – 149,999 miles 10 12.3%
150,000+ miles 1 1.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Apr 2011 peak 6 Jul 2019

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 120,000 miles Clarksburg, MD Fire

SEATS

THE SEAT CAUGHT ON FIRE WHILE THE CAR WAS RUNNING. MY CHILD WAS SLEEPING AND SMOKE WAS COMING OUT FROM UNDER HIS BOOSTER SEAT AND HIS LEGS. I CONTACTED GMC AND THEY SAID THIS HAD NEVER HAPPENED BEFORE AND WE SHOULD CONTACT OUR INSURANCE COMPANY, THOUGH, WHEN WE TOOK IT TO THE TECHNICIANS AT THE DEALERSHIP (FOR THE INSPECTION), THEY SAW WHERE TWO WIRES WERE ON TOP OF ONE ANOTHER AND THE SEAT HAD CAUGHT ON FIRE. THIS IS A SERIOUS PROBLEM. I SEARCHED ONLINE AND THERE ARE MANY STORIES OUT THERE, I AM JUST NOT SURE IF PEOPLE ARE REPORTING THEM---OR IF THEY REALIZE THAT GMC MAKES SIMILAR CARS SO CADILLAC, SIERRAS, AND OTHER CARS COME FROM THE SAME MOLD.

NHTSA complaint #11196959 — an unverified report by a vehicle owner.

at 120,000 miles Clarksburg, MD Fire

ELECTRICAL SYSTEM

THE CAR SEAT WARMER IN THE BACK OF THE CAR CAUGHT ON FIRE WHILE OUR SEVEN YEAR OLD WAS ASLEEP IN THE CAR. HE WAS IN HIS BOOSTER SEAT. THE SEAT WARMER WAS NOT ON. (THIS WAS IN AUGUST 2018.) WE SMELLED A BURNING SMELL AND THERE WAS A SMOLDERING FLAME UNDER HIS LEGS. THE CAR WAS STATIONARY, NOT IN MOTION. IT WAS IDLING IN A PARKING LOT.

NHTSA complaint #11140003 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Macungie, PA

UNKNOWN OR OTHER

THE TOP PORTION OF THE DASHBOARD IS CRACKING IN TWO PLACES. ONE OVER THE INSTRUMENT CLUSTER AND THE OTHER CRACK IS BY THE PASSENGER DASHBOARD AIRBAG. THIS IS A KNOWN DEFECT WITH THIS GENERATION OF GMC/CHEVY TRUCKS AND SUVS.

NHTSA complaint #11231574 — an unverified report by a vehicle owner.

at 75,000 miles Round Hill, VA

AIR BAGS

CRACK IN DASHBOARD ON TOP OF AIRBAG

NHTSA complaint #11209131 — an unverified report by a vehicle owner.

Scott AFB, IL

AIR BAGS

TAMARA RECALL. THIS RECALL HAS BEEN SINCE 2016 AND STILL NOT RESOLVE. I AM ACTIVE DUTY MILITARY AND PCSING OVERSEAS. I HAVE TO SHIP MY VEHICLE AND THEY WILL NOT SHIP IT WITH AN UNRESOLVED RECALL. I AM NOT SURE WHAT ELSE TO DO...I HAVE CONTACTED THE DEALERSHIP AND GMC AND THEY OFFER NO RESOLUTION FOR MY ISSUES.

NHTSA complaint #11202627 — an unverified report by a vehicle owner.

at 120,000 miles Clarksburg, MD Fire

SEATS

THE SEAT CAUGHT ON FIRE WHILE THE CAR WAS RUNNING. MY CHILD WAS SLEEPING AND SMOKE WAS COMING OUT FROM UNDER HIS BOOSTER SEAT AND HIS LEGS. I CONTACTED GMC AND THEY SAID THIS HAD NEVER HAPPENED BEFORE AND WE SHOULD CONTACT OUR INSURANCE COMPANY, THOUGH, WHEN WE TOOK IT TO THE TECHNICIANS AT THE DEALERSHIP (FOR THE INSPECTION), THEY SAW WHERE TWO WIRES WERE ON TOP OF ONE ANOTHER AND THE SEAT HAD CAUGHT ON FIRE. THIS IS A SERIOUS PROBLEM. I SEARCHED ONLINE AND THERE ARE MANY STORIES OUT THERE, I AM JUST NOT SURE IF PEOPLE ARE REPORTING THEM---OR IF THEY REALIZE THAT GMC MAKES SIMILAR CARS SO CADILLAC, SIERRAS, AND OTHER CARS COME FROM THE SAME MOLD.

NHTSA complaint #11196959 — an unverified report by a vehicle owner.

at 105,314 miles Edwardsville, IL

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED IN THE MIDDLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO SUNTRUP BUICK GMC (4200 I-70 NORTH OUTER RD, ST. PETERS, MO 63376, (866) 504-7492) WHERE IT WAS CONFIRMED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,314.

NHTSA complaint #11183499 — an unverified report by a vehicle owner.

at 95,000 miles Northfield, MN

STRUCTURE:BODY

DASHBOARD CRACKING THROUGH OUT THE TOP OF THE WHOLE DASHBOARD INCLUDING SURROUNDING THE AIRBAG ON PASSENGER SIDE. I WAS TOLD THIS HAPPENS IN MULTIPLE TRUCKS AT THE DEALERSHIP AS WELL AS SHOWN PROOF

NHTSA complaint #11171261 — an unverified report by a vehicle owner.

at 120,000 miles Clarksburg, MD Fire

ELECTRICAL SYSTEM

THE CAR SEAT WARMER IN THE BACK OF THE CAR CAUGHT ON FIRE WHILE OUR SEVEN YEAR OLD WAS ASLEEP IN THE CAR. HE WAS IN HIS BOOSTER SEAT. THE SEAT WARMER WAS NOT ON. (THIS WAS IN AUGUST 2018.) WE SMELLED A BURNING SMELL AND THERE WAS A SMOLDERING FLAME UNDER HIS LEGS. THE CAR WAS STATIONARY, NOT IN MOTION. IT WAS IDLING IN A PARKING LOT.

NHTSA complaint #11140003 — an unverified report by a vehicle owner.

at 75,000 miles Duluth, GA

AIR BAGS

NUMEROUS DASHBOARD CRACKS ABOVE INSTRUMENT PANEL AND PASSENGER AIRBAG. COULD CAUSE SPLINTERS OF PLASTIC IN CASE OF AIRBAG DEPLOYMENT.

NHTSA complaint #11131128 — an unverified report by a vehicle owner.

at 75,000 miles Duluth, GA

STRUCTURE:BODY

NUMEROUS DASHBOARD CRACKS ABOVE INSTRUMENT PANEL AND PASSENGER AIRBAG. COULD CAUSE SPLINTERS OF PLASTIC IN CASE OF AIRBAG DEPLOYMENT.

NHTSA complaint #11131128 — an unverified report by a vehicle owner.

at 65,000 miles Fresno, CA

UNKNOWN OR OTHER

CRACKED DASH

NHTSA complaint #11124338 — an unverified report by a vehicle owner.

at 82,500 miles Highlands Ranch, CO

UNKNOWN OR OTHER

CAME OUT TO MY GARAGED YUKON TO FIND A SMALL CRACK IN THE DASH AT THE PASSENGER SIDE AIRBAG. I NOW HAVE ANOTHER VERY LARGE CRACK IN FRONT OF THE STEERING WHEEL. THERE IS ALSO A SECOND CRACK NEAR THE AIRBAG WHICH HAS CREATED A TRIANGLE PIECE OF PLASTIC THAT IS NEARLY LOOSE AND LOOKS LIKE IT COULD FALL IN THE DASH OR BECOME A PROJECTILE IF THE AIRBAG WAS TO DEPLOY.

NHTSA complaint #11118834 — an unverified report by a vehicle owner.

Waynesboro, MS

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE GMC DEALER (BOB PALMER'S CHANCELLOR MOTOR GROUP, 2820 MS-15, LAUREL, MS 39440, (601) 651-4719) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11110928 — an unverified report by a vehicle owner.

at 97,000 miles Costa Mesa, CA

UNKNOWN OR OTHER

MY DASH BOARD CRACKED IN TWO PLACES AND IT HAPPEN AROUND A YEAR AGO BUT JUST LEARNED THAT IT MIGHT BE A MANUFACTURED DEFECT. IT STARTED FROM ONE DAY TO ANOTHER

NHTSA complaint #11100807 — an unverified report by a vehicle owner.

at 105,000 miles American Canyon, CA

UNKNOWN OR OTHER

2011 GMC YUKON DENALI HAS 2 CRACKS ON THE DASHBOARD POSING A SAFETY CONCERN. ONE CRACK IS AT THE CORNER OF THE PASSENGER SIDE AIRBAG AND THE OTHER IN FRONT OF THE STEERING WHEEL. THIS IS AN OBVIOUS DEFECT THAT HAS YET TO BE ADDRESSED BY THE NHTSA OR GMC. THE CONCERN IS AIRBAG DEPLOYMENT AND PIECES OF THE CRACKED DASH BECOMING PROJECTILES. I NOTICED THIS WHILE THE VEHICLE WAS IN MOTION IN DECEMBER OF 2017

NHTSA complaint #11089530 — an unverified report by a vehicle owner.

at 62,000 miles Laguna Niguel, CA

UNKNOWN OR OTHER

THE DASH HAS CRACKED IN TWO PLACES. ONE CRACK IS ABOVE DRIVE CONSOLE AND THE OTHER CRACK IS ON THE LEFT SIDE OF THE PASSENGER AIRBAG. THERE IS A SAFETY CONCERN OVER THE PASSENGER AIRBAG. IN ADDITION, THE CRACKED DASHBOARD MAKES TERRIBLE NOISES. THIS CAR ONLY HAS 64,000 MILES AND HAS BEEN STORED MOST OF THE TIME IN THE GARAGE. THERE WAS NO INCIDENT THAT CAUSED THE CRACKS, THEY JUST APPEARED ONE DAY MID JANUARY 2018.

NHTSA complaint #11081512 — an unverified report by a vehicle owner.

at 83,000 miles Alexandria, VA

UNKNOWN OR OTHER

DASHBOARD CRACK

NHTSA complaint #11076398 — an unverified report by a vehicle owner.

Decatur, AL

UNKNOWN OR OTHER

WE PURCHASED OUR VEHICLE SEPTEMBER 2017 AND DIDN'T NOTICE THE CRACKS UNTIL AFTER WE PURCHASED. THIS IS VERY CONCERNING TO ME SEEING THE POTENTIAL RECALL OF THE PASSENGER SIDE AIRBAGS AND AN OBVIOUS DEFECT HAVING TO DO WITH THE CRACKS FOUND ON MY DASH. ONE CRACK IS OVER THE PASSENGER AIRBAG WHERE MY 14 YEAR OLD SON USUALLY RIDES AND THE OTHER OVER THE STEERING WHEEL. DOES IT REALLY TAKE SOMEONE BEING SERIOUSLY INJURED OR KILLED BEFORE SOMETHING IS DONE?

NHTSA complaint #11072293 — an unverified report by a vehicle owner.

Bristow, VA

UNKNOWN OR OTHER

LARGE CRACK ACROSS DASHBOARD IN FRONT OF DRIVER. DEALER WILL NOT FIX AND NOT COVERED UNDER WARRANTY. CLEARLY A DESIGN DEFECT. DEALER WANTS $1,800 TO REPAIR.

NHTSA complaint #11066779 — an unverified report by a vehicle owner.

at 87,000 miles Medina, OH

UNKNOWN OR OTHER

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE HAD SUDDENLY CRACKED. ONE CRACK WAS ON THE CORNER OF THE PASSENGER AIR BAG AND THE OTHER WAS LOCATED ABOVE THE STEERING WHEEL. THE CONTACT STATED THAT THE CRACKS MAY INTERFERE WITH THE AIR BAG DEPLOYMENT. THERE WERE NO WARNINGS PRIOR TO THE CRACKS APPEARING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

NHTSA complaint #11063273 — an unverified report by a vehicle owner.

at 87,000 miles Medina, OH

STRUCTURE

TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DASHBOARD IN THE VEHICLE HAD SUDDENLY CRACKED. ONE CRACK WAS ON THE CORNER OF THE PASSENGER AIR BAG AND THE OTHER WAS LOCATED ABOVE THE STEERING WHEEL. THE CONTACT STATED THAT THE CRACKS MAY INTERFERE WITH THE AIR BAG DEPLOYMENT. THERE WERE NO WARNINGS PRIOR TO THE CRACKS APPEARING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.

NHTSA complaint #11063273 — an unverified report by a vehicle owner.

at 100,000 miles Moncks Corner, SC

UNKNOWN OR OTHER

DASH BOARD UNEXPECTEDLY CRACKED AT THE EXACT SAME SPOTS ON THE DRIVER SIDE AND PASSENGER SIDE. THE LOCATION IS OVER THE AIRBAGS WHICH COULD POSSIBLY TURN THE DASH BOARD INTO SHRAPNEL IF MY FAMILY AND I WERE TO GET INTO AN ACCIDENT. GMC SAID THERE IS NO RECALL AND THAT THEY WILL NOT REPLACE IT.

NHTSA complaint #11052705 — an unverified report by a vehicle owner.

Roanoke Rapids, NC

UNKNOWN OR OTHER

THE VEHICLE DASH BOARD HAS A CRACK RIGHT NEAR THE PASSENGER SIDE AIR BAG, ALSO A CRACK TOWARDS THE TOP OF THE STEERING WHEEL. THE CRACK APPEARS TO HAVE COMPROMISED THE DASHBOARD ALL THE WAY TO THE PASSENGER-SIDE AIRBAG.

NHTSA complaint #11046436 — an unverified report by a vehicle owner.

Charlotte, NC

UNKNOWN OR OTHER

2011 GMC YUKON DENALI HAS 2 CRACKS ON THE DASHBOARD POSING A SAFETY CONCERN. ONE CRACK IS AT THE CORNER OF THE PASSENGER SIDE AIRBAG AND THE OTHER IN FRONT OF THE STEERING WHEEL. THIS IS AN OBVIOUS DEFECT THAT HAS YET TO BE ADDRESSED BY THE NHTSA OR GMC. THE CONCERN IS AIRBAG DEPLOYMENT AND PIECES OF THE CRACKED DASH BECOMING PROJECTILES.

NHTSA complaint #11045903 — an unverified report by a vehicle owner.

Oklahoma City, OK

UNKNOWN OR OTHER

THE DASHBOARD IS CRACKED AT THE CORNER OF THE PASSENGER SIDE AIRBAG. THIS CRACKED HAS APPEARED TO CAUSE THE MIDDLE SECTION OF THE DASH TO SAG. I'M AFRAID THAT IF THE AIRBAG IS DEPLOYED, THE CONDITION OF THE DASH WILL CAUSE UNNECESSARY INJURY. THIS EXACT PROBLEM SEEMS TO BE A COMMON ISSUE AMONG THIS MODEL.

NHTSA complaint #11045219 — an unverified report by a vehicle owner.

Jupiter, FL

AIR BAGS

I CONTINUE ASKING FOR THE REPLACEMENT OF THESE AIRBAGS AND THE DEALERSHIP CONTINUES TO CLAIM THAT THE FIX IS NOT AVAILABLE.

NHTSA complaint #11036026 — an unverified report by a vehicle owner.