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FaultScore report

2010 GMC Yukon Denali problems

Owners have filed 75 complaints about the 2010 GMC Yukon Denali with NHTSA between 2010 and 2019. The largest single group is the other & unspecified. Across this model's run it ranks 11 of 18 worst.

Read the complaints What breaks Worst years for the GMC Yukon Denali All 2010 cars
B

FaultScore 39/100

Higher is worse. Measured against the other years of the GMC Yukon Denali.

How this is worked out

The numbers

75

Complaints

0

Crashes reported

0

Fires reported

2

Injuries reported

71,000 mi

Median mileage at failure

Half of reported failures happened before this

16%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 58 vs 50 Severity 14 vs 50 Early failure 27 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the GMC Yukon Denali. 50 means typical for this model; 100 means roughly double.
Severity — 14
2.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 27
16% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other GMC Yukon Denali

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 GMC Yukon Denali

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Other & Unspecified 28 37.3%

Median failure at 80,617 miles

Airbags 21 28.0%

Median failure at 80,000 miles

Body & Structure 13 17.3%

Median failure at 56,000 miles

Engine & Cooling 6 8.0%

Median failure at 62,500 miles

Stability & Traction Control 2 2.7%

Median failure at 15,761 miles

Wheels 2 2.7%

Median failure at 20,010 miles

Brakes 1 1.3%

Median failure at 65,000 miles

Steering 1 1.3%

Median failure at 65,000 miles

Transmission & Drivetrain 1 1.3%

Median failure at 60,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 3 5.4%
10,000 – 24,999 miles 2 3.6%
25,000 – 49,999 miles 7 12.5%
50,000 – 74,999 miles 17 30.4%
75,000 – 99,999 miles 18 32.1%
100,000 – 149,999 miles 9 16.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Dec 2010 peak 7 May 2019

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Midland, TX 4 injured

UNKNOWN OR OTHER

THE DASH BOARD IS CRACKED. THIS STARTED OFF AS A SMALL CRACK ON THE TOP LEFT CORNER OF THE AIR BAG ON THE DASH, IT HAS SPREAD ALL THE WAY ACROSS THE DASH TO THE AREA OVER MY INSTRUMENT PANEL AND HAS NOW SUNK IN THE MIDDLE OF THE DASH AS IF THERE IS ABSOLUTELY NO SUPPORTS UNDER THE MIDDLE OF THE DASH TO HOLD IT UP. I SEE THAT THERE ARE NO RECALLS ON THIS, BUT I AM WORRIED THAT IF SOMETHING WERE TO HAPPEN AND THE AIR BAGS DEPLOYED THAT PIECES OF THE DASH WOULD GO EVERYWHERE AND CUT US UP EVEN WORSE THAN AN ACCIDENT. I ALSO SEE THAT THERE ARE SEVERAL COMPLAINTS ON THIS MATTER WITH NO AVAIL. I WISH THAT SOMEONE COULD SOMETHING ABOUT THIS. I DO NOT WANT TO PAY FOR A NEW DASH JUST TO HAVE IT DO THE EXACT SAME THING AGAIN. ALSO, THE CHROME COVERING ON THE INTERIOR DOOR HANDLES ARE STICKING UP AND FLAKING OFF AND HAVE CUT MY HUSBANDS, CHILDREN AND MY HANDS SEVERAL TIMES. I JUST FOUND OUT ABOUT THIS WEBSITE DUE TO LOOKING TO SEE IF THERE WAS A POSSIBLE RECALL OR I SURE WOULD'VE REPORTED THIS SOONER. IS THERE ANYTHING THAT CAN BE DONE TO HELP THE MASSES HAVING THE SAME ISSUE WITH THESE PROBLEMS BEFORE SOMEONE GETS SERIOUSLY HURT?

NHTSA complaint #10759812 — an unverified report by a vehicle owner.

at 15,000 miles Bronxville, NY 1 injured

STRUCTURE:BODY

TL*THE CONTACT OWNS A 2010 GMC YUKON DENALI. THE CONTACT ENGAGED THE AUTOMATIC TRUNK MECHANISM AND SUDDENLY THE TRUNK LID CLOSED ON HIS HAND WHICH RESULTED IN A MINOR INJURY TO THE HAND DURING THE IMMEDIATE CLOSURE. THE CONTACT STATED THERE WAS NOT AN ALERT SAFETY FEATURE EQUIPPED ON THE VEHICLE FOR THE TRUNK CLOSURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

NHTSA complaint #10368500 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Pacific, WA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC YUKON DENALI. THE VEHICLE WAS TAKEN TO A DEALER (GILCHRIST CHEVROLET BUICK GMC DEALERSHIP TACOMA, 6014 S TACOMA WAY, TACOMA, WA 98409, (253) 777-3085) WHERE IT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) BUT THE PARTS WERE NOT AVAILABLE FOR LONGER THAN 3 YEARS. THE CONTACT WAS UNCERTAIN AS TO WHEN THE REMEDY AND PART MAY BE PROVIDED SO THAT THE VEHICLE MAY BE REPAIRED. THE MANUFACTURER PROVIDED NO FURTHER DISCLOSURE FOR THE REMEDY AND PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11207509 — an unverified report by a vehicle owner.

at 80,000 miles Littleton, CO

UNKNOWN OR OTHER

DASHBOARD IS CRACKED. AN ENTIRE PIECE CRACKED OFF JUST OVER THE STEERING WHEEL AND IT CRACKED ON THE PASSENGER SIDE NEAR THE AIR BAG. I AM NOT CERTAIN EXACTLY WHEN IT CRACKED.

NHTSA complaint #11190032 — an unverified report by a vehicle owner.

at 80,000 miles Bradenton, FL

UNKNOWN OR OTHER

CRACKED DASH, I BELIEVE IT'S A SAFETY ISSUE. IF I WERE INVOLVED IN AN ACCIDENT I FEEL IT WOULD CAUSE SHRAPNEL TO BE FLY EVERYWHERE. VERY SHARP PLASTIC WOULD FLY AS ANY PASSENGER ESPECIALLY IF THE FAULTY AIR BAGS WENT OFF.

NHTSA complaint #11152073 — an unverified report by a vehicle owner.

at 140,000 miles Alvada, OH

UNKNOWN OR OTHER

DASH CRACKED OVER THE INSTRUMENT PANEL AND THE PASSENGER SIDE AIRBAG IN ABOUT FIVE DIFFERENT PLACES

NHTSA complaint #11118632 — an unverified report by a vehicle owner.

at 125,000 miles Birmingham, AL

AIR BAGS

I BOUGHT MY 2010 YUKON DENALI USED FROM A LOCAL USED CAR DEALERSHIP IN BIRMINGHAM, AL. WHEN I PURCHASED THE VEHICLE THE DASH LOOKED TO BE FINE. EARLY IN THE SUMMER I BEGAN TO HAVE CRACKING RIGHT ABOVE THE INSTRUMENT PANEL AND QUICKLY SOON AFTER NOTICED A LOT OF CRACKING AROUND THE AIRBAGS. THIS MAKES ME VERY NERVOUS IF I WERE TO BE IN AN ACCIDENT; WHAT WOULD HAPPEN WITH THE DASH PIECES? THEY WOULD BECOME PROJECTILES. AFTER RESEARCHING THE INTERNET IT BECAME APPARENT THAT THIS A KNOWN ISSUE WITH SEVERAL OF THE GMC FAMILY OF SUVS FOR ABOUT A 5 YEAR PERIOD. GM HAS EVEN CHANGED THE DESIGN OF THE REPLACEMENTS DUE TO THE CHEAP WORKMANSHIP OF THE ORIGINAL PRODUCT. THIS SHOULD BE RECALLED AS A SAFETY HAZARD.

NHTSA complaint #11114158 — an unverified report by a vehicle owner.

at 125,000 miles Birmingham, AL

UNKNOWN OR OTHER

I BOUGHT MY 2010 YUKON DENALI USED FROM A LOCAL USED CAR DEALERSHIP IN BIRMINGHAM, AL. WHEN I PURCHASED THE VEHICLE THE DASH LOOKED TO BE FINE. EARLY IN THE SUMMER I BEGAN TO HAVE CRACKING RIGHT ABOVE THE INSTRUMENT PANEL AND QUICKLY SOON AFTER NOTICED A LOT OF CRACKING AROUND THE AIRBAGS. THIS MAKES ME VERY NERVOUS IF I WERE TO BE IN AN ACCIDENT; WHAT WOULD HAPPEN WITH THE DASH PIECES? THEY WOULD BECOME PROJECTILES. AFTER RESEARCHING THE INTERNET IT BECAME APPARENT THAT THIS A KNOWN ISSUE WITH SEVERAL OF THE GMC FAMILY OF SUVS FOR ABOUT A 5 YEAR PERIOD. GM HAS EVEN CHANGED THE DESIGN OF THE REPLACEMENTS DUE TO THE CHEAP WORKMANSHIP OF THE ORIGINAL PRODUCT. THIS SHOULD BE RECALLED AS A SAFETY HAZARD.

NHTSA complaint #11114158 — an unverified report by a vehicle owner.

Wyckoff, NJ

UNKNOWN OR OTHER

DASHBOARD CRACKED. THERE IS A CRACK ALL OF A SUDDEN ON THE DASH PANEL ABOVE THE ODOMETER. VEHICLE IS GARAGE KEPT AND NOT EXPOSED TO DIRECT SUN OR EXTREME COLD MUCH AT ALL.

NHTSA complaint #11111717 — an unverified report by a vehicle owner.

Wyckoff, NJ

STRUCTURE:BODY

DASHBOARD CRACKED. THERE IS A CRACK ALL OF A SUDDEN ON THE DASH PANEL ABOVE THE ODOMETER. VEHICLE IS GARAGE KEPT AND NOT EXPOSED TO DIRECT SUN OR EXTREME COLD MUCH AT ALL.

NHTSA complaint #11111717 — an unverified report by a vehicle owner.

Painesville, OH

AIR BAGS

NOTICED CRACKS IN DASHBOARD. ONE OVER THE INST. PANEL ON THE DRIVERS SIDE. THE OTHER IS ON THE PASSENGER SIDE RIGHT UP TO WHERE THE AIR BAG IS LOCATED.

NHTSA complaint #11109877 — an unverified report by a vehicle owner.

Painesville, OH

UNKNOWN OR OTHER

NOTICED CRACKS IN DASHBOARD. ONE OVER THE INST. PANEL ON THE DRIVERS SIDE. THE OTHER IS ON THE PASSENGER SIDE RIGHT UP TO WHERE THE AIR BAG IS LOCATED.

NHTSA complaint #11109877 — an unverified report by a vehicle owner.

Painesville, OH

STRUCTURE:BODY

NOTICED CRACKS IN DASHBOARD. ONE OVER THE INST. PANEL ON THE DRIVERS SIDE. THE OTHER IS ON THE PASSENGER SIDE RIGHT UP TO WHERE THE AIR BAG IS LOCATED.

NHTSA complaint #11109877 — an unverified report by a vehicle owner.

at 80,000 miles Boring, OR

UNKNOWN OR OTHER

DRIVING BACK FROM A LOCAL SKI AREA TO HOME, THE DASH CRACKED RIGHT IN FRONT OF MY EYES. THE TEMPERATURE WAS A LOW OF 30 DEGREES THAT DAY AND WE TURNED THE DEFROSTER ON TO ABOUT 69, NOT LIKING THE CAR HOT. IT GOES RIGHT INTO THE PASSENGER AIRBAG STORAGE WHICH MAKES ME WONDER IF THE DASH WILL EXPLODE IF THE AIRBAG DEPLOYS OR IT COULD POP THE AIRBAG BEFORE OR DURING IT'S USE.

NHTSA complaint #11101957 — an unverified report by a vehicle owner.

at 79,000 miles Compton, CA

AIR BAGS

2010 YUKON DENALI HAS 87,000 WELL BELOW THE AVERAGE AND TWO CRACKS FORMED. ONE ON THE CLUSTER SIDE THE OTHER ON THE PASSENGER SIDE NEXT TO THE AIR BAG. THIS COULD POTENTIALLY BE A SAFETY HAZARD IN THE EVENT OF A CRASH THE AIR BAG DEPLOYING AND SEND PARTS OF THE DASH OUT TOWARDS THE OCCUPANTS. MY VEHICLE STAYS IN THE GARAGE WHEN NOT IN USE AND ALSO HAVE THE SUN SHADE FOR IT.

NHTSA complaint #11097134 — an unverified report by a vehicle owner.

at 79,000 miles Compton, CA

UNKNOWN OR OTHER

2010 YUKON DENALI HAS 87,000 WELL BELOW THE AVERAGE AND TWO CRACKS FORMED. ONE ON THE CLUSTER SIDE THE OTHER ON THE PASSENGER SIDE NEXT TO THE AIR BAG. THIS COULD POTENTIALLY BE A SAFETY HAZARD IN THE EVENT OF A CRASH THE AIR BAG DEPLOYING AND SEND PARTS OF THE DASH OUT TOWARDS THE OCCUPANTS. MY VEHICLE STAYS IN THE GARAGE WHEN NOT IN USE AND ALSO HAVE THE SUN SHADE FOR IT.

NHTSA complaint #11097134 — an unverified report by a vehicle owner.

at 81,235 miles Grand Junction, CO

AIR BAGS

MY PLASTIC DASH BOARD IS BADLY CRACKED IN MULTIPLE SPOTS, THIS IS A SAFELY CONCERN OF MINE DUE TO THE FACT THAT I ALWAYS HAVE PASSENGERS WITH ME, MY WIFE, CHILDREN, FAMILY AND FRIENDS. I WORRY THAT IF AN AIRBAG DEPLOYS THE PLASTIC WILL FLY OFF AT A HIGH SPEED AND HARM SOMEONE WORSE THAN THE COLLISION IMPACT. PLEASE TAKE THIS COMPLAINT INTO CONSIDERATION. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #11093279 — an unverified report by a vehicle owner.

at 81,235 miles Grand Junction, CO

UNKNOWN OR OTHER

MY PLASTIC DASH BOARD IS BADLY CRACKED IN MULTIPLE SPOTS, THIS IS A SAFELY CONCERN OF MINE DUE TO THE FACT THAT I ALWAYS HAVE PASSENGERS WITH ME, MY WIFE, CHILDREN, FAMILY AND FRIENDS. I WORRY THAT IF AN AIRBAG DEPLOYS THE PLASTIC WILL FLY OFF AT A HIGH SPEED AND HARM SOMEONE WORSE THAN THE COLLISION IMPACT. PLEASE TAKE THIS COMPLAINT INTO CONSIDERATION. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #11093279 — an unverified report by a vehicle owner.

at 90,000 miles Garden City, NY

AIR BAGS

DASHBOARD NEAR AIRBAG IS CRACKED AND SPREADING,DANGER IF AIRBAG DEPLOYED

NHTSA complaint #11083247 — an unverified report by a vehicle owner.

at 90,000 miles Garden City, NY

UNKNOWN OR OTHER

DASHBOARD NEAR AIRBAG IS CRACKED AND SPREADING,DANGER IF AIRBAG DEPLOYED

NHTSA complaint #11083247 — an unverified report by a vehicle owner.

at 90,000 miles Garden City, NY

STRUCTURE:BODY

DASHBOARD NEAR AIRBAG IS CRACKED AND SPREADING,DANGER IF AIRBAG DEPLOYED

NHTSA complaint #11083247 — an unverified report by a vehicle owner.

at 20 miles Boonville, IN

WHEELS

AS WE ARE DRIVING DOWN THE INTERSTATE OUR YUKON LOSES ALL POWER, ENGINE TURNS OFF, STABILITY CONTROL MESSAGE COMES UP, TIRE PRESSURE SENSOR MESSAGE COMES UP. WE PULLED OVER TO THE SIDE OF THE ROAD AND TRY REFIRING THE ENGINE. IT FEELS LIKE THE ENGINE IS ABOUT TO JUMP OUT FROM UNDER THE HOOD. WE TURN IT OFF AND WAIT ABOUT 5 MINUTES. START THE ENGINE BACK UP AFTER WAITING AND IT DRIVES OK, BUT ENGINE LIGHT IS ON. THIS HAS HAPPENED TO US TWICE IN TWO DAYS TIME.

NHTSA complaint #11080043 — an unverified report by a vehicle owner.

at 20 miles Boonville, IN

ENGINE

AS WE ARE DRIVING DOWN THE INTERSTATE OUR YUKON LOSES ALL POWER, ENGINE TURNS OFF, STABILITY CONTROL MESSAGE COMES UP, TIRE PRESSURE SENSOR MESSAGE COMES UP. WE PULLED OVER TO THE SIDE OF THE ROAD AND TRY REFIRING THE ENGINE. IT FEELS LIKE THE ENGINE IS ABOUT TO JUMP OUT FROM UNDER THE HOOD. WE TURN IT OFF AND WAIT ABOUT 5 MINUTES. START THE ENGINE BACK UP AFTER WAITING AND IT DRIVES OK, BUT ENGINE LIGHT IS ON. THIS HAS HAPPENED TO US TWICE IN TWO DAYS TIME.

NHTSA complaint #11080043 — an unverified report by a vehicle owner.

at 20 miles Boonville, IN

ELECTRONIC STABILITY CONTROL (ESC)

AS WE ARE DRIVING DOWN THE INTERSTATE OUR YUKON LOSES ALL POWER, ENGINE TURNS OFF, STABILITY CONTROL MESSAGE COMES UP, TIRE PRESSURE SENSOR MESSAGE COMES UP. WE PULLED OVER TO THE SIDE OF THE ROAD AND TRY REFIRING THE ENGINE. IT FEELS LIKE THE ENGINE IS ABOUT TO JUMP OUT FROM UNDER THE HOOD. WE TURN IT OFF AND WAIT ABOUT 5 MINUTES. START THE ENGINE BACK UP AFTER WAITING AND IT DRIVES OK, BUT ENGINE LIGHT IS ON. THIS HAS HAPPENED TO US TWICE IN TWO DAYS TIME.

NHTSA complaint #11080043 — an unverified report by a vehicle owner.

at 130,000 miles Alamo, CA

UNKNOWN OR OTHER

DASHBOARD IS CRACKED BADLY ON DRIVERS SIDE AND PASSENGER SIDE. IF AIR BAG DEPLOYS THE PLASTIC WILL BE SHATTERED AND BLOWN ACROSS THE CAB. IT WILL EVENTUALLY FALL APART ALTOGETHER AND MAKE ANY SUDDEN MOVEMENT OF HE CAR A RISKY PROPOSITION WITH THE DASHBOARD FALLING INTO THE DRIVERS LAP AND DISTRACTING HIM FROM DRIVING. IT IS A SUPPORT PROBLEM THAT HAS ALLOWED NORMAL VIBRATIONS DUE TO DRIVING TO CRACK THE PLASTIC THROUGH FATIGUE STRESS.

NHTSA complaint #11062128 — an unverified report by a vehicle owner.

at 30,000 miles Lutz, FL

AIR BAGS

1. CRACKED DASHBOARD - CRACKED DASHBOARD - DASHBOARD IS DETERIORATING. NUMEROUS CRACKS. VEHICLE IS PARKED IN THE SHADE 90% OF THE TIME AND AFTER 30,000 MILES ON IT. IT HAS NEVER BEEN IN ANY ACCIDENT. THERE IS A DASHBOARD CRACK NEXT TO THE AIRBAG ON THE DASHBOARD. MY CONCERN IS WITH THE TAKATA INFLATORS AND POTENTIAL SHRAPNEL PRODUCED FROM THE ROTTING DASHBOARD BECOMING AIRBORNE DURING AN ACCIDENT. THERE IS A WEBSITE THAT SHOWS THE MAJORITY OF THESE GM DASHBOARDS ARE DEFECTIVE AND FALLING APART BEYOND COSMETIC APPEARANCE. WHAT KIND OF SAFETY TESTING HAS BEEN DONE IN RELATION TO CRACKED DASHBOARDS CAUSING INJURIES? 2. TAKATA RECALL - THERE SHOULD BE A SOLUTION TO THE TAKATA INFLATOR ISSUE AND A RECALL ON GM CRACKED PLASTIC DASHBOARDS. IT IS PAST AUGUST OF 2017 AND I HAVE HEARD NOTHING REGARDING THE AIRBAG ISSUE SOLUTION. (WAS TOLD BY THE DEALER - OURSIMAN OF ALEXANDRIA, VA ) THAT NO SOULTION IS AVAILE FOR THE AIRBAG.I NO LONGER FEEL SAFE DRIVING THIS VEHICLE. 3. TRANSMISSION COOLER LINES - LINES HAVE BEEN LEAKING FOR YEARS. SPECIFICALLY CALLED OUT IN THE WARRANTY COVERAGE AS NOT COVERED???IT'S A KNOWN ISSUE WITH ALL YUKON AND OTHER VECHICLES

NHTSA complaint #11051478 — an unverified report by a vehicle owner.

at 30,000 miles Lutz, FL

UNKNOWN OR OTHER

1. CRACKED DASHBOARD - CRACKED DASHBOARD - DASHBOARD IS DETERIORATING. NUMEROUS CRACKS. VEHICLE IS PARKED IN THE SHADE 90% OF THE TIME AND AFTER 30,000 MILES ON IT. IT HAS NEVER BEEN IN ANY ACCIDENT. THERE IS A DASHBOARD CRACK NEXT TO THE AIRBAG ON THE DASHBOARD. MY CONCERN IS WITH THE TAKATA INFLATORS AND POTENTIAL SHRAPNEL PRODUCED FROM THE ROTTING DASHBOARD BECOMING AIRBORNE DURING AN ACCIDENT. THERE IS A WEBSITE THAT SHOWS THE MAJORITY OF THESE GM DASHBOARDS ARE DEFECTIVE AND FALLING APART BEYOND COSMETIC APPEARANCE. WHAT KIND OF SAFETY TESTING HAS BEEN DONE IN RELATION TO CRACKED DASHBOARDS CAUSING INJURIES? 2. TAKATA RECALL - THERE SHOULD BE A SOLUTION TO THE TAKATA INFLATOR ISSUE AND A RECALL ON GM CRACKED PLASTIC DASHBOARDS. IT IS PAST AUGUST OF 2017 AND I HAVE HEARD NOTHING REGARDING THE AIRBAG ISSUE SOLUTION. (WAS TOLD BY THE DEALER - OURSIMAN OF ALEXANDRIA, VA ) THAT NO SOULTION IS AVAILE FOR THE AIRBAG.I NO LONGER FEEL SAFE DRIVING THIS VEHICLE. 3. TRANSMISSION COOLER LINES - LINES HAVE BEEN LEAKING FOR YEARS. SPECIFICALLY CALLED OUT IN THE WARRANTY COVERAGE AS NOT COVERED???IT'S A KNOWN ISSUE WITH ALL YUKON AND OTHER VECHICLES

NHTSA complaint #11051478 — an unverified report by a vehicle owner.