Owners have filed 144 complaints
about the 2024 GMC Yukon with NHTSA between 2024 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 15 of 34 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 38
Against the median year of the GMC Yukon. 50 means typical for this
model; 100 means roughly double.
Severity — 25
4.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2024peak 21Aug 2026
NHTSA investigations into the 2024 GMC Yukon
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
2
investigations are
still open.
EA26005Opened 20 Aug 2026Still openENGINE
Loss of motive power due to engine failure post recall remedy
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s reca...
EA25007Opened 23 Oct 2025Still openENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Loss of motive power due to engine failure
The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001). GM determined that these engine failures were due to...
RQ26001Opened 16 Jan 2026Closed 20 Aug 2026ENGINE
Loss of motive power due to engine failure post recall remedy
On January 16, 2026, the Office of Defects Investigation (ODI) opened Recall Query RQ26001. This investigation was opened to assess the remedy effectiveness of Recall 25V-274. ODI has received complaints alleging engine failure in vehicles after the recall remedy had been completed, whether that remedy involved an oil viscosity change or a complete engine replacement. General Motors (GM) issued Recall 25V-274 to address concerns of engine failure in the L87 engines produced between March 1, 2021 and May 31, 2024. GM cited the root cause as a supplier manufacturing and quality issue. GM’s reca...
PE25001Opened 16 Jan 2025Closed 23 Oct 2025ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Loss of motive power due to engine failure
On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing...
Recalls on the 2024 GMC Yukon
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202522549,848 units in Canada
Engine
Issue: On certain vehicles, the connecting rods and/or crankshaft components may not have been manufactured properly. As a result, the engine could make abnormal noises and a warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail. Note: This recall only affects certain vehicles equipped with a 6.2 L V8 gas engine. Safety Risk: An engine failure could cause a sudden loss of power to the wheels and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to inspect and, if necessary, repair or replace the engine. For vehicles that pass the engine inspection, the dealer will replace the oil with a higher viscosity oil, install a new oil fill cap, replace the oil filter, and add an insert to the owner's manual.
Recall 202451938,382 units in Canada
Lights And Instruments
Issue: On certain vehicles, a software problem could cause the low brake fluid warning lamp not to turn on if the brake fluid level gets too low. A low brake fluid level can cause reduced braking. Safety Risk: A driver that isn't aware of a low brake fluid level could experience reduced braking and an increased risk of a crash. Corrective Actions: General Motors will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the electronic brake control module software. Alternatively, you may schedule an appointment to have the update performed at a GM dealership.
Recall 2024060273,306 units in Canada
Lights And Instruments
Issue: On certain vehicles, a software problem could cause the lower beam headlamps not to turn on as it becomes dark outside if the multi-function switch is in the "OFF" or "PARKING LAMP" position. This could also cause the daytime running lamps (DRLs) to turn off when the vehicle is moving. As a result, the vehicles may not meet certain requirements of Canadian regulations. Safety Risk: Headlamps and/or DRLs that don't turn on could reduce visibility, make the vehicle less visible to others and increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to update the body control module (BCM)software.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 27,000 milesNew Haven, MO1 injured
ELECTRICAL SYSTEM
The contact owns a 2024 GMC Yukon. The contact stated that there was a strong mildew odor coming from the vehicle while entering the vehicle, and there was moisture around the trunk near the wiring harness. The vehicle was taken to Modern Auto Company (6224 MO-100, Washington, MO 63090), but the cause of the failure was not found. O'Fallon Buick GMC (2150 Technology Dr, O'Fallon, MO 63368) diagnosed the vehicle with a failure of the wiring harness and stated that there was moisture entering the vehicle through the wiring harness. However, after the contact inquired about the odor inside the vehicle, the dealer refused to continue working with the contact. The manufacturer was notified of the failure, and a claim was filed, and an appointment was scheduled for service at Dave Sinclair Buick GMC (5655 S Lindbergh Blvd, St. Louis, MO 63123). The dealer informed the contact that the wiring harness appeared to have already been replaced. The dealer found no leaks inside the vehicle and informed the contact that the vehicle would be returned. The contact hired a mold expert to inspect the vehicle while the vehicle was at the dealer. The mold expert discovered several cases of toxic mold inside the vehicle and deemed the vehicle unsafe to drive. The contact stated that her daughter had severe respiratory issues and was transported in the vehicle. The daughter had several doctor’s visits, was put on several medications, and missed 40 days from school due to her illness. The contact associated the failure with her daughter's illness and stated that her daughter’s health improved once she was no longer transported in the vehicle. Since the failure, the contact had to pay out-of-pocket for a rental vehicle. A field investigator had been hired by the manufacturer to inspect the vehicle, and the contact was awaiting the results. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 27,000.
NHTSA complaint #11751904 — an unverified report by a vehicle owner.
at 27,000 milesNew Haven, MO1 injured
STRUCTURE
The contact owns a 2024 GMC Yukon. The contact stated that there was a strong mildew odor coming from the vehicle while entering the vehicle, and there was moisture around the trunk near the wiring harness. The vehicle was taken to Modern Auto Company (6224 MO-100, Washington, MO 63090), but the cause of the failure was not found. O'Fallon Buick GMC (2150 Technology Dr, O'Fallon, MO 63368) diagnosed the vehicle with a failure of the wiring harness and stated that there was moisture entering the vehicle through the wiring harness. However, after the contact inquired about the odor inside the vehicle, the dealer refused to continue working with the contact. The manufacturer was notified of the failure, and a claim was filed, and an appointment was scheduled for service at Dave Sinclair Buick GMC (5655 S Lindbergh Blvd, St. Louis, MO 63123). The dealer informed the contact that the wiring harness appeared to have already been replaced. The dealer found no leaks inside the vehicle and informed the contact that the vehicle would be returned. The contact hired a mold expert to inspect the vehicle while the vehicle was at the dealer. The mold expert discovered several cases of toxic mold inside the vehicle and deemed the vehicle unsafe to drive. The contact stated that her daughter had severe respiratory issues and was transported in the vehicle. The daughter had several doctor’s visits, was put on several medications, and missed 40 days from school due to her illness. The contact associated the failure with her daughter's illness and stated that her daughter’s health improved once she was no longer transported in the vehicle. Since the failure, the contact had to pay out-of-pocket for a rental vehicle. A field investigator had been hired by the manufacturer to inspect the vehicle, and the contact was awaiting the results. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 27,000.
NHTSA complaint #11751904 — an unverified report by a vehicle owner.
As I was driving the automatic emergency brakes went off and stopped me so hard and fast that I feel like I got whiplash. The seatbelt yanked me backwards, smacking my head against the headrest, I have an instant headache from it and my neck and shoulder still hurt 20 minutes later. It scared me and my child half to death, my heart was pounding and I could have been rear ended. I was driving about 40mph and was in no way in any harm/needing to break (specially this hard) for anything when this happened. This is not the first time my car has unnecessarily automatically slowed down quickly but this is the first time it’s ever been this abrupt and severe. I will be taking my car to be inspected for this issue and if my neck and shoulder still hurt in the next day or two, I will also be going to the doctor about the incident.
NHTSA complaint #11749056 — an unverified report by a vehicle owner.
Vidalia, GA1 injured
POWER TRAIN
Start transmission was replaced by dealer at 75 miles. 2nd transmission was replaced at 175 miles transmission was humming and slipped at around 30 to35 mph this was around April of 2024 August 1 2025 while driving at 45 dash board lit up went flashing and suv slowed dramatically down to 30 mph Got to dealership and they kept the vehicle for about a week and returned it with it being supposedly fixed. About mid October while driving at 60 mph it shut down again almost causing a wreck went to 30 miles per hour again. Hurt my wife’s neck when it reduced speed so quickly. Took back to dealership and I told them this car is dangerous this was with about 20 k miles Been in shop was told it is scanning with 22 repair codes we have not had the car for 5 weeks and are trying to work with gm and dealer to get us out of it. But as of this report no progress. On interstate in city traffic this car will hurt or kill many people. I’m refusing to let my family or myself drive it. There is no warning when it will flash lights in dash and reduce speed. Also the front crash sensors went out and are currently not working we have all service records and paperwork that has been done including maintenance records We were given vehicle back with no warnings. I went to Nita’s and ran vin and it still shows issues. We are still making payments but driving a loaner car. The car is dangerous. I advised the dealer the first time it happened. I didn’t want it back. My wife went and got it and it sis it the second time and now she agrees it is dangerous contacted GM and they want to fix it but dealer implies they can’t ?..
NHTSA complaint #11700720 — an unverified report by a vehicle owner.
Vidalia, GA1 injured
ELECTRICAL SYSTEM
Start transmission was replaced by dealer at 75 miles. 2nd transmission was replaced at 175 miles transmission was humming and slipped at around 30 to35 mph this was around April of 2024 August 1 2025 while driving at 45 dash board lit up went flashing and suv slowed dramatically down to 30 mph Got to dealership and they kept the vehicle for about a week and returned it with it being supposedly fixed. About mid October while driving at 60 mph it shut down again almost causing a wreck went to 30 miles per hour again. Hurt my wife’s neck when it reduced speed so quickly. Took back to dealership and I told them this car is dangerous this was with about 20 k miles Been in shop was told it is scanning with 22 repair codes we have not had the car for 5 weeks and are trying to work with gm and dealer to get us out of it. But as of this report no progress. On interstate in city traffic this car will hurt or kill many people. I’m refusing to let my family or myself drive it. There is no warning when it will flash lights in dash and reduce speed. Also the front crash sensors went out and are currently not working we have all service records and paperwork that has been done including maintenance records We were given vehicle back with no warnings. I went to Nita’s and ran vin and it still shows issues. We are still making payments but driving a loaner car. The car is dangerous. I advised the dealer the first time it happened. I didn’t want it back. My wife went and got it and it sis it the second time and now she agrees it is dangerous contacted GM and they want to fix it but dealer implies they can’t ?..
NHTSA complaint #11700720 — an unverified report by a vehicle owner.
Vidalia, GA1 injured
ENGINE
Start transmission was replaced by dealer at 75 miles. 2nd transmission was replaced at 175 miles transmission was humming and slipped at around 30 to35 mph this was around April of 2024 August 1 2025 while driving at 45 dash board lit up went flashing and suv slowed dramatically down to 30 mph Got to dealership and they kept the vehicle for about a week and returned it with it being supposedly fixed. About mid October while driving at 60 mph it shut down again almost causing a wreck went to 30 miles per hour again. Hurt my wife’s neck when it reduced speed so quickly. Took back to dealership and I told them this car is dangerous this was with about 20 k miles Been in shop was told it is scanning with 22 repair codes we have not had the car for 5 weeks and are trying to work with gm and dealer to get us out of it. But as of this report no progress. On interstate in city traffic this car will hurt or kill many people. I’m refusing to let my family or myself drive it. There is no warning when it will flash lights in dash and reduce speed. Also the front crash sensors went out and are currently not working we have all service records and paperwork that has been done including maintenance records We were given vehicle back with no warnings. I went to Nita’s and ran vin and it still shows issues. We are still making payments but driving a loaner car. The car is dangerous. I advised the dealer the first time it happened. I didn’t want it back. My wife went and got it and it sis it the second time and now she agrees it is dangerous contacted GM and they want to fix it but dealer implies they can’t ?..
NHTSA complaint #11700720 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Abilene, TX
ENGINE
The engine began knocking on startup and on acceleration. The vehicle would sometimes have difficulty accelerating. Upon taking it to the dealership, they were able to duplicate the issue. Upon inspection by the dealership, 2 rod bearings had spun and caused crankshaft damage. The manufacturer approved a full engine replacement under the warranty. There were no warnings lights, messages, or any other symptoms of the problem prior to the first incident.
NHTSA complaint #11758834 — an unverified report by a vehicle owner.
Eureka, MO
ENGINE
I have a 2024 GMC Yukon Denali equipped with the 6.2L L87 V8 engine. The vehicle has approximately 23,000 miles. The vehicle previously underwent the remedy associated with the L87 engine recall. The engine now uses SAE 0W-40 dexos R oil and has the corresponding 0W-40 oil fill cap. After the recall remedy was performed, the check-engine warning light began intermittently FLASHING while I am driving. The light may flash for a period of time and then turn off again. I have also intermittently experienced the engine running rough or the vehicle shaking while idling. I have noticed the flashing warning light occurring while the engine is under load, including while driving uphill. I have video documenting the check-engine light flashing while the vehicle is being driven. Because the condition is intermittent, the warning light is not necessarily illuminated afterward. I am concerned because this vehicle is equipped with the L87 engine that was subject to GM recall N252494000/NHTSA Recall 25V-274 for potential engine damage/failure, and my vehicle appears to have already received the recall remedy. I understand NHTSA is currently investigating reports of L87 engine failures occurring after completion of that recall remedy. The cause of my vehicle's current symptoms is UNKNOWN and has not yet been diagnosed. The vehicle is available for inspection. I am filing this complaint because an intermittently flashing check-engine warning, rough/shaking operation, and the possibility of an engine malfunction or loss of propulsion present a safety concern, particularly if an engine failure occurs while the vehicle is being driven. I do have an appointment with a different GMC dealership for next week instead of the GMC dealership that sold it to me and preformed the original fix.
NHTSA complaint #11758179 — an unverified report by a vehicle owner.
Spokane, WA
ELECTRICAL SYSTEM
On August 6, 2026, I was driving my family up to Whitefish Mountain Resort (a steep mountain road to a ski resort) for dinner when the ESC warning and "Brake System Failure" warning appeared. I immediately attempted to pull safely to the side of the road. When I pressed the brake pedal, the vehicle did not respond normally. I pushed the brake pedal as far down as I could and had essentially no braking ability. Because we were traveling uphill, the vehicle eventually rolled to a stop. When my brother came with his car he had a vehicle scanning tool. He hooked my vehicle up to it and the tool displayed diagnostic codes P25A2 and P3499. This was an extremely serious safety event. Had we been traveling downhill, approaching an intersection, or driving in heavier traffic, the outcome could have been catastrophic.
NHTSA complaint #11755972 — an unverified report by a vehicle owner.
Spokane, WA
SERVICE BRAKES
On August 6, 2026, I was driving my family up to Whitefish Mountain Resort (a steep mountain road to a ski resort) for dinner when the ESC warning and "Brake System Failure" warning appeared. I immediately attempted to pull safely to the side of the road. When I pressed the brake pedal, the vehicle did not respond normally. I pushed the brake pedal as far down as I could and had essentially no braking ability. Because we were traveling uphill, the vehicle eventually rolled to a stop. When my brother came with his car he had a vehicle scanning tool. He hooked my vehicle up to it and the tool displayed diagnostic codes P25A2 and P3499. This was an extremely serious safety event. Had we been traveling downhill, approaching an intersection, or driving in heavier traffic, the outcome could have been catastrophic.
NHTSA complaint #11755972 — an unverified report by a vehicle owner.
at 27,000 milesNew Haven, MO1 injured
ELECTRICAL SYSTEM
The contact owns a 2024 GMC Yukon. The contact stated that there was a strong mildew odor coming from the vehicle while entering the vehicle, and there was moisture around the trunk near the wiring harness. The vehicle was taken to Modern Auto Company (6224 MO-100, Washington, MO 63090), but the cause of the failure was not found. O'Fallon Buick GMC (2150 Technology Dr, O'Fallon, MO 63368) diagnosed the vehicle with a failure of the wiring harness and stated that there was moisture entering the vehicle through the wiring harness. However, after the contact inquired about the odor inside the vehicle, the dealer refused to continue working with the contact. The manufacturer was notified of the failure, and a claim was filed, and an appointment was scheduled for service at Dave Sinclair Buick GMC (5655 S Lindbergh Blvd, St. Louis, MO 63123). The dealer informed the contact that the wiring harness appeared to have already been replaced. The dealer found no leaks inside the vehicle and informed the contact that the vehicle would be returned. The contact hired a mold expert to inspect the vehicle while the vehicle was at the dealer. The mold expert discovered several cases of toxic mold inside the vehicle and deemed the vehicle unsafe to drive. The contact stated that her daughter had severe respiratory issues and was transported in the vehicle. The daughter had several doctor’s visits, was put on several medications, and missed 40 days from school due to her illness. The contact associated the failure with her daughter's illness and stated that her daughter’s health improved once she was no longer transported in the vehicle. Since the failure, the contact had to pay out-of-pocket for a rental vehicle. A field investigator had been hired by the manufacturer to inspect the vehicle, and the contact was awaiting the results. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 27,000.
NHTSA complaint #11751904 — an unverified report by a vehicle owner.
at 27,000 milesNew Haven, MO1 injured
STRUCTURE
The contact owns a 2024 GMC Yukon. The contact stated that there was a strong mildew odor coming from the vehicle while entering the vehicle, and there was moisture around the trunk near the wiring harness. The vehicle was taken to Modern Auto Company (6224 MO-100, Washington, MO 63090), but the cause of the failure was not found. O'Fallon Buick GMC (2150 Technology Dr, O'Fallon, MO 63368) diagnosed the vehicle with a failure of the wiring harness and stated that there was moisture entering the vehicle through the wiring harness. However, after the contact inquired about the odor inside the vehicle, the dealer refused to continue working with the contact. The manufacturer was notified of the failure, and a claim was filed, and an appointment was scheduled for service at Dave Sinclair Buick GMC (5655 S Lindbergh Blvd, St. Louis, MO 63123). The dealer informed the contact that the wiring harness appeared to have already been replaced. The dealer found no leaks inside the vehicle and informed the contact that the vehicle would be returned. The contact hired a mold expert to inspect the vehicle while the vehicle was at the dealer. The mold expert discovered several cases of toxic mold inside the vehicle and deemed the vehicle unsafe to drive. The contact stated that her daughter had severe respiratory issues and was transported in the vehicle. The daughter had several doctor’s visits, was put on several medications, and missed 40 days from school due to her illness. The contact associated the failure with her daughter's illness and stated that her daughter’s health improved once she was no longer transported in the vehicle. Since the failure, the contact had to pay out-of-pocket for a rental vehicle. A field investigator had been hired by the manufacturer to inspect the vehicle, and the contact was awaiting the results. The vehicle remained with the dealer unrepaired. The failure mileage was approximately 27,000.
NHTSA complaint #11751904 — an unverified report by a vehicle owner.
Williamsville, NY
UNKNOWN OR OTHER
I am reporting a serious safety defect and unreasonable delay in addressing it under safety recall N252494000 (L87 Engine – Loss of Propulsion). My GMC Yukon has an illuminated check engine light and is now also overheating. According to GM’s own customer service r, this can lead to knocking, unusual engine noises, hesitation, high RPMs, abnormal shifting, reduced propulsion, and sudden loss of propulsion while driving, increasing the risk of a crash. I have contacted multiple dealerships for urgent repair: Cappllino GMC Keller Chevrolet Joe Basil All three have advised me that they do not have enough technicians to get my vehicle in for repair. Each has urged me to continue driving the vehicle despite the active check engine light and recall, and all have refused to provide a loaner vehicle. I have also contacted GMC Corporate directly for intervention. Instead of providing a loaner or expediting repairs, they have only offered post-repair rental reimbursement (up to $44/day after a repair order is opened). This leaves me with no safe transportation option. I have been told I can “drop off” the vehicle, but I have no alternative way to get home or to work. GMC and its dealerships are putting my safety (and the safety of other road users) at serious risk by directing me to continue operating a recalled, overheating vehicle with an active check engine light while refusing to provide any loaner or timely repair. My vehicle has 34,700 miles and is nearing the end of its warranty coverage, which raises additional concerns about potential delay tactics. Please review: The L87 engine defect and related check engine/overheating issues in GMC Yukons. GMC’s handling of this recall, including widespread failure to provide loaners and instructions to customers to keep driving defective vehicles. I authorize the release of my contact information to GMC to assist with the investigation. Attachments I can provide: Screenshots of communications with GMC
NHTSA complaint #11751474 — an unverified report by a vehicle owner.
Williamsville, NY
ENGINE
I am reporting a serious safety defect and unreasonable delay in addressing it under safety recall N252494000 (L87 Engine – Loss of Propulsion). My GMC Yukon has an illuminated check engine light and is now also overheating. According to GM’s own customer service r, this can lead to knocking, unusual engine noises, hesitation, high RPMs, abnormal shifting, reduced propulsion, and sudden loss of propulsion while driving, increasing the risk of a crash. I have contacted multiple dealerships for urgent repair: Cappllino GMC Keller Chevrolet Joe Basil All three have advised me that they do not have enough technicians to get my vehicle in for repair. Each has urged me to continue driving the vehicle despite the active check engine light and recall, and all have refused to provide a loaner vehicle. I have also contacted GMC Corporate directly for intervention. Instead of providing a loaner or expediting repairs, they have only offered post-repair rental reimbursement (up to $44/day after a repair order is opened). This leaves me with no safe transportation option. I have been told I can “drop off” the vehicle, but I have no alternative way to get home or to work. GMC and its dealerships are putting my safety (and the safety of other road users) at serious risk by directing me to continue operating a recalled, overheating vehicle with an active check engine light while refusing to provide any loaner or timely repair. My vehicle has 34,700 miles and is nearing the end of its warranty coverage, which raises additional concerns about potential delay tactics. Please review: The L87 engine defect and related check engine/overheating issues in GMC Yukons. GMC’s handling of this recall, including widespread failure to provide loaners and instructions to customers to keep driving defective vehicles. I authorize the release of my contact information to GMC to assist with the investigation. Attachments I can provide: Screenshots of communications with GMC
NHTSA complaint #11751474 — an unverified report by a vehicle owner.
Williamsville, NY
FUEL/PROPULSION SYSTEM
I am reporting a serious safety defect and unreasonable delay in addressing it under safety recall N252494000 (L87 Engine – Loss of Propulsion). My GMC Yukon has an illuminated check engine light and is now also overheating. According to GM’s own customer service r, this can lead to knocking, unusual engine noises, hesitation, high RPMs, abnormal shifting, reduced propulsion, and sudden loss of propulsion while driving, increasing the risk of a crash. I have contacted multiple dealerships for urgent repair: Cappllino GMC Keller Chevrolet Joe Basil All three have advised me that they do not have enough technicians to get my vehicle in for repair. Each has urged me to continue driving the vehicle despite the active check engine light and recall, and all have refused to provide a loaner vehicle. I have also contacted GMC Corporate directly for intervention. Instead of providing a loaner or expediting repairs, they have only offered post-repair rental reimbursement (up to $44/day after a repair order is opened). This leaves me with no safe transportation option. I have been told I can “drop off” the vehicle, but I have no alternative way to get home or to work. GMC and its dealerships are putting my safety (and the safety of other road users) at serious risk by directing me to continue operating a recalled, overheating vehicle with an active check engine light while refusing to provide any loaner or timely repair. My vehicle has 34,700 miles and is nearing the end of its warranty coverage, which raises additional concerns about potential delay tactics. Please review: The L87 engine defect and related check engine/overheating issues in GMC Yukons. GMC’s handling of this recall, including widespread failure to provide loaners and instructions to customers to keep driving defective vehicles. I authorize the release of my contact information to GMC to assist with the investigation. Attachments I can provide: Screenshots of communications with GMC
NHTSA complaint #11751474 — an unverified report by a vehicle owner.
As I was driving the automatic emergency brakes went off and stopped me so hard and fast that I feel like I got whiplash. The seatbelt yanked me backwards, smacking my head against the headrest, I have an instant headache from it and my neck and shoulder still hurt 20 minutes later. It scared me and my child half to death, my heart was pounding and I could have been rear ended. I was driving about 40mph and was in no way in any harm/needing to break (specially this hard) for anything when this happened. This is not the first time my car has unnecessarily automatically slowed down quickly but this is the first time it’s ever been this abrupt and severe. I will be taking my car to be inspected for this issue and if my neck and shoulder still hurt in the next day or two, I will also be going to the doctor about the incident.
NHTSA complaint #11749056 — an unverified report by a vehicle owner.
Centerport, NY
ENGINE
This truck has the 6.2 GM engine. While driving it late at night at approximately 28mph the engine blew, leaving the truck in the lane and unable to move. This was very dangerous since there was no warning and it just died. The truck receives regular maintenance by GMC and was tested to see if it was a “bad engine” and we were instructed that it wasn’t. GM said it will take 4-8 weeks to get an engine and the value of the truck to trade in is very low due to “marketing issues” which in my opinion is their issue not mine. I am battling stage 4 cancer and just had an operation and need a car to go to the doctors. They have officially said that they don’t have a truck to loan me. This has been going on for years apparently and the government is not doing anything to rectify it for the US tax payers per my research. I need a truck and GM said that they would get back to me within 24-48 hours, we are way past that. What is the government going to do, these trucks are not safe. What if I was traveling late at night to snowmobiling and it blew, it would be a different story. Need some help
NHTSA complaint #11746964 — an unverified report by a vehicle owner.
Kathleen, GA
ENGINE
At 35k miles our 2024 Yukon Denali with a 6.2L engine blew on a roadway with no known warning. Extremely dangerous situation with my pregnant wife and child in the car.
NHTSA complaint #11745348 — an unverified report by a vehicle owner.
Flat Top, WV
ENGINE
On our way home from vacation our engine failed and stranded us. This is the second engine that has failed and the vehicle only has 30220
NHTSA complaint #11741129 — an unverified report by a vehicle owner.
San Pedro, CA
ENGINE
I would like to document it took 7 trips to set the monitors after a failed smog check. That is 21 time going from 55 miles a hour to coasting to 20 miles a hour. on a freeway. Three times per trip at 2:00 - 3:00 in the morning. Also my Catalytic Converter went out at 26,000 miles. It should last 70,000 - 100,000 miles or 10 years. Catalytic Convertor was replaced by dealer. Will i have to replace it every 26,000 miles?
NHTSA complaint #11740704 — an unverified report by a vehicle owner.
Kansas City, MO
ENGINE
My engine ticks, and during the winter, I noticed white smoke coming from exhaust pipes in cold and warm weather. I believe there may be an issue with my engine. My vehicle is not on the list provided, and I’m concerned that the dealership responsible for my oil change package will not identify the problem, possibly because newly hired mechanics may lack the experience to make an accurate diagnosis. I’m afraid my vehicle will be overlooked intentionally.
NHTSA complaint #11738051 — an unverified report by a vehicle owner.
Doylestown, PA
POWER TRAIN
For the third time, my vehicle died on me while I was driving; 2 of those times were on the highway going highway speeds. The last (3rd) time, I was towing my travel trailer/RV on the highway. In all incidents, the engine stopped propelling the vehicle. I could see and hear the engine revving but I failed to accelerate. After various warnings on the dash, I was able to pull safely off the road and then the engine just stopped, and nothing else worked. It failed to restart. This could have been a potentially dangerous situation because had I not been able to safely pull over, I would have been rear-ended. My vehicle was not part of the L87 recall for the 6.2L GM engines but the symptoms sound the same as those that were. The recall probably should have been expanded beyond the dates that GM originally included.
NHTSA complaint #11737396 — an unverified report by a vehicle owner.
Doylestown, PA
ENGINE
For the third time, my vehicle died on me while I was driving; 2 of those times were on the highway going highway speeds. The last (3rd) time, I was towing my travel trailer/RV on the highway. In all incidents, the engine stopped propelling the vehicle. I could see and hear the engine revving but I failed to accelerate. After various warnings on the dash, I was able to pull safely off the road and then the engine just stopped, and nothing else worked. It failed to restart. This could have been a potentially dangerous situation because had I not been able to safely pull over, I would have been rear-ended. My vehicle was not part of the L87 recall for the 6.2L GM engines but the symptoms sound the same as those that were. The recall probably should have been expanded beyond the dates that GM originally included.
NHTSA complaint #11737396 — an unverified report by a vehicle owner.
Baker, FL
ENGINE
Engine suffered catastrophic failure without warning while traveling highway speeds after being cleared during recall check and suggested oil viscosity change. Most recent dealer performed service on 4/3/26 showed no mechanical issues and engine failed 2 weeks later on 4/17/26.
NHTSA complaint #11735319 — an unverified report by a vehicle owner.
at 24,000 milesOrlando, FL
POWER TRAIN
The contact owns a 2024 GMC Yukon. The contact stated that while the vehicle was stopped at a red traffic light, the accelerator pedal was depressed and the vehicle stalled. The message "Conditions not Available to Change Gear" was displayed. The vehicle was restarted and driven to the residence. The contact stated that several days later, while pulling into a parking lot, the vehicle unexpectedly stalled. The vehicle was restarted and was then towed to the dealer; however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 24,000.
NHTSA complaint #11729637 — an unverified report by a vehicle owner.
at 24,000 milesOrlando, FL
ENGINE
The contact owns a 2024 GMC Yukon. The contact stated that while the vehicle was stopped at a red traffic light, the accelerator pedal was depressed and the vehicle stalled. The message "Conditions not Available to Change Gear" was displayed. The vehicle was restarted and driven to the residence. The contact stated that several days later, while pulling into a parking lot, the vehicle unexpectedly stalled. The vehicle was restarted and was then towed to the dealer; however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 24,000.
NHTSA complaint #11729637 — an unverified report by a vehicle owner.
Nebo, NC
POWER TRAIN
From the time i got my 2024 yukon denali i have had problems with the electrical systems not working, it was in the shop for 2 months upon delivery to me when it was brand new, and since then i have had issues with the engine racing, the start button not working, or cutting off and on , on its own, recently the motor cuts on but never turns over. It has been in the shop again for over a week now and they replaced the engine control module and it is still doing the same thing. The dealership is now telling me its a wiring issue causing it. It has been something the entire time I have owned it. I paid 90k for a vehicle that has major issues. I am looking into the Lemon law in my state of NC, and filing a complaint with GMC to see if I can get a replacement vehicle or traded.
NHTSA complaint #11728869 — an unverified report by a vehicle owner.
Nebo, NC
ELECTRICAL SYSTEM
From the time i got my 2024 yukon denali i have had problems with the electrical systems not working, it was in the shop for 2 months upon delivery to me when it was brand new, and since then i have had issues with the engine racing, the start button not working, or cutting off and on , on its own, recently the motor cuts on but never turns over. It has been in the shop again for over a week now and they replaced the engine control module and it is still doing the same thing. The dealership is now telling me its a wiring issue causing it. It has been something the entire time I have owned it. I paid 90k for a vehicle that has major issues. I am looking into the Lemon law in my state of NC, and filing a complaint with GMC to see if I can get a replacement vehicle or traded.
NHTSA complaint #11728869 — an unverified report by a vehicle owner.
Nebo, NC
ENGINE
From the time i got my 2024 yukon denali i have had problems with the electrical systems not working, it was in the shop for 2 months upon delivery to me when it was brand new, and since then i have had issues with the engine racing, the start button not working, or cutting off and on , on its own, recently the motor cuts on but never turns over. It has been in the shop again for over a week now and they replaced the engine control module and it is still doing the same thing. The dealership is now telling me its a wiring issue causing it. It has been something the entire time I have owned it. I paid 90k for a vehicle that has major issues. I am looking into the Lemon law in my state of NC, and filing a complaint with GMC to see if I can get a replacement vehicle or traded.
NHTSA complaint #11728869 — an unverified report by a vehicle owner.
Swedesboro, NJ
ELECTRICAL SYSTEM
Vehicle shut-off while driving on the expressway, around 70-75mph. Upon vehicle turning off, I had no option but to "coast" off to the left side, which thankfully, freed me from traffic for the most part. If anyone who have been a foot over, they would've hit me. I have had numerous electrical issues with this vehicle and have taken it to the dealership but they have been "unable" to duplicate the issue. Vehicle was immediately taken to the dealership (and they still have as of this incident report submission). They told me last night that they will keep it again today and test drive it again to see if they can get it to do anything but if it doesn't show anything new, they have nothing to diagnose and will give me my car back. After requesting a copy of repair orders and a list of the history codes in my car, I am beside myself that anyone thinks giving me this vehicle back to drive is ok. See the history code report in documents uploaded. These are MAJOR safety failures in a large vehicle.
NHTSA complaint #11723837 — an unverified report by a vehicle owner.
Swedesboro, NJ
ENGINE
Vehicle shut-off while driving on the expressway, around 70-75mph. Upon vehicle turning off, I had no option but to "coast" off to the left side, which thankfully, freed me from traffic for the most part. If anyone who have been a foot over, they would've hit me. I have had numerous electrical issues with this vehicle and have taken it to the dealership but they have been "unable" to duplicate the issue. Vehicle was immediately taken to the dealership (and they still have as of this incident report submission). They told me last night that they will keep it again today and test drive it again to see if they can get it to do anything but if it doesn't show anything new, they have nothing to diagnose and will give me my car back. After requesting a copy of repair orders and a list of the history codes in my car, I am beside myself that anyone thinks giving me this vehicle back to drive is ok. See the history code report in documents uploaded. These are MAJOR safety failures in a large vehicle.
NHTSA complaint #11723837 — an unverified report by a vehicle owner.