10 of the 648 complaints about the 2011 Honda Cr-V are about the glass, mirrors and wipers — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 15,234 miles.
10
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
VISIBILITY/WIPER
The defrost mode selector switch malfunctioned preventing the removal of fog on the windshield from inside humidity during rain
NHTSA complaint #11727523 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
Sunroof blew out while driving leaving a hole and shattered glass
NHTSA complaint #11690976 — an unverified report by a vehicle owner.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2011 Honda CR-V. The contact stated a heater box (part number 79106-SXS-A41) was ordered from Honda between the end of October 2023 and the beginning of November 2023. via local mechanic J. D. Works, 4529 Route 23, Cairo, New York, 12413. The contact stated on 2 occasions, the part was ordered and received, with the right part number, but was the wrong part. The part was returned and then the part became unavailable with not release date of when to expect it. Next, there was a January 9, 2024 release date for the part and that was canceled. Honda then stated the part would be available on February 9, 2024, however, a part came in with the right number, but the wrong part. The contact states that each occurrence increases the labor fees as the entire dashboard and the steering must be removed to replace the part. The dealer and manufacturer were notified of the issue. The contact has spoken to the manufacturer more than 15 times about a part that was either mislabeled or mis-manufactured.
NHTSA complaint #11570859 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
1. AIR BAGS SHOULD HAVE BEEN CHANGED @ THE SAME TIME! WHEN TAKATA'S DANGEROUS AIRBAGS WERE DISCOVERED THEY BITH SHOULD HAVE BEEN REMOVED & REPLACED IMMEDIATELY! INSTEAD MY FAMILY HAS BEEN @ RISK FOR FAR TOO LONG! I BOUGHT MY HONDA CRV EX-L BRAND NEW! I'VE BEEN DRIVING IN A DEATH TRAP EVER SINCE! WHY WAS HONDA NOT REQUIRED TO CHANGE BOTH AIRBAGS? 2. I'VE READ MULTIPLE COMPLAINTS ON THE AC COMPRESSOR/CLUTCH'S THAT HONDA HAS KNOWN (FOR 10 YEARS) WERE DANGEROUSLY PLACED, CREATE MALFUNCTION OF COSTLY AC SYSTEMS, (CHILDREN DIE IN HOT CARS FAR TOO OFTEN) FROM HEAT STROKES, ETC. AS POSTED ON YOUR WEBSITE! THE AC/COMPRESSORS PICK UP HAZARDOUS MATERIALS/WASTE THAT IS THEN PUSHED THROUGHOUT THE AC UNIT! AIRPORT HONDA HAS HAD KNOWLEDGE BEFORE MY WARRANTY EXPIRED OF THIS PROBLEM IN CRV'S. THEY DID NOT DISCLOSE THIS COSTLY ISSUE, NEGLECTED TO FIX IT, & IT DID MALFUNCTION. I PAID FOR COSTLY REPAIRS, & I PAID HONDA FOR A PLATINUM VEHICLE WARRANTY! I'M CONCERNED THAT NHTSA HAS NOT HELD HONDA RESPONSIBLE FOR THIS STATING IT'S NOT SAFETY ISSUE WHEN IT VERY CLEARLY IS! AS A NURSE & PARENT I PUT MY CHILD IN A CARSEAT WHICH AUTOMATICALLY INCREASES HIS TEMPERATURE. THEN YOU ADD AC ISSUES IN TN RECORD HEAT & HUMIDITY (WHICH ALSO AFFECTS THE AIRBAGS) & IT'S A DEADLY COMBINATION! THIS IS A SERIOUS ISSUE,& IT IS NHTSA'S RESPONSIBILITY TO HOLD HONDA ACCOUNTABLE FOR THEIR CHOICES NOT INFORM THEIR CUSTOMERS & CONTINUE PUTTING THEM IN DANGER. TN IS KNOWN FOR BRUTAL HEAT, HUMIDITY, ASTHMA, & ALLERGENS! THIS IS A PUBLIC SAFETY ISSUE. I HAVE MY PAPERWORK TO LEGITIMIZE MY CLAIM! INVESTIGATE THIS, MAKE HONDA NOTIFY CUSTOMERS! MOST PEOPLE CAN'T AFFORD THESE REPAIRS! WE HAVE HAD 90 DEGREE DAYS THIS OCTOBER, ,& MY CRV IS BLOWING HOT AIR AGAIN! PLEASE CONTACT ME IMMEDIATELY & INVESTIGATE THIS AS A SAFETY ISSUE! OKEASE FORGIBE THE ALL CAPS, BUT THIS IS RIDICULOUS! I EXPECT MORE FROM HONDA & MORE FROM YOU
NHTSA complaint #11270559 — an unverified report by a vehicle owner.
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
IN MAY, 2014, THE RIGHT REAR POWER WINDOW QUIT WORKING AND WOULD NOT GO BACK UP AFTER HAVING IT COMPLETELY DOWN. I TOGGLED THE WINDOW SWITCH A FEW TIMES AND THE WINDOW EVENTUALLY WENT BACK UP, SO I THOUGHT IT WAS JUST A GLITCH. WE LIVE IN ARIZONA WHERE THE SUMMERTIME IS VERY HOT, SO THE WINDOW WAS NEVER USED AGAIN DUE TO AIR CONDITIONING. THE WINDOW WAS USED RECENTLY BECAUSE THE WEATHER HAS COOLED DOWN FROM THE SUMMER HEAT. THIS TIME, TOGGLING THE SWITCH DID NOT WORK AND THE WINDOW STAYED IN THE DOWN POSITION COMPLETELY. I TOOK THE HONDA CR-V TO A LOCAL HONDA DEALERSHIP WHICH DIAGNOSED THE ISSUE AS A FAULTY MASTER POWER WINDOW SWITCH. I'VE RESEARCHED AND DISCOVERED THERE HAVE BEEN NUMEROUS ISSUES WITH FAULTY MASTER POWER WINDOW SWITCHES ON SEVERAL DIFFERENT HONDA MODELS. THERE ARE SEVERAL RECALLS AFFECTING JUST UNDER ONE MILLION AUTOMOBILES MANUFACTURED AND THERE IS A POTENTIAL FIRE HAZARD ACCORDING TO HONDA. THE COMPANY'S RECALL STATEMENT SAYS, "WATER, RAIN, OR OTHER LIQUID MAY ENTER THE DRIVER'S WINDOW AND REACH THE MASTER POWER WINDOW SWITCH, RESULTING IN IMPAIRED FUNCTION OF THE SWITCH...SWITCH IS DAMAGED AS A RESULT OF THE LIQUID INTRUSION, IT MAY RESULT IN FAILURE OF THE SWITCH AND OVERHEATING...AN OVERHEATING SWITCH MAY CAUSE SMOKE, MELTING OR, POTENTIALLY, FIRE." THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OPENED AN INVESTIGATION INTO A FIRE HAZARD WITH THE MASTER POWER SWITCH ON THE HONDA CR-VS. ALSO, [XXX], A HONDA SPOKESMAN, SAID ONE PERSON DIED IN SOUTH AFRICA IN A FIRE ATTRIBUTED TO THE PROBLEM. IT IS APPARENT HONDA STILL HAS NOT PROPERLY CORRECTED THE MASTER POWER WINDOW SWITCH ISSUE. PLEASE CONTINUE YOUR INVESTIGATION OF THIS ISSUE. HONDA'S ENGINEERS NEED TO RE-DESIGN THE SWITCH; IT'S HOUSING, AND REPLACE ALL POTENTIAL FAULTY MASTER SWITCHES TO ENSURE CONSUMERS SAFETY FROM FIRE/DEATH AND FINANCIAL RESPONSIBILITY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10664588 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WHILE DRIVING ON UN-CROWDED HIGHWAY SUNROOF LOUDLY EXPLODED AND RAINED GLASS INTO AND OUTSIDE THE VEHICLE. HIGHWAY SPEED OF APPROXIMATELY 65 MPH OUTDOOR TEMPERATURE APPROXIMATELY 40 DEGREES. PASSENGERS UNINJURED BUT VERY SCARED. GLASS WAS BLOWN OUT FROM INSIDE TO OUT. NO INDICATION OF AN IMPACT WAS PRESENT. NO OTHER VEHICLES WERE PRESENT TO CAUSE IMPACT. VEHICLE WAS TAKEN TO LOCAL DEALERSHIP WHERE THEY EXPLAINED IT MUST HAVE BEEN A "TINY ROCK" THAT CAUSED THE IMPACT SO THEY WOULD NOT REPAIR OR REPLACE THE DEFECTIVE PART EXCEPT AT THE OWNERS EXPENSE. SERIOUS SAFETY ISSUE WITH REFUSAL DIRECTLY FROM AMERICAN HONDA AND LOCAL DEALERSHIP TO REMEDY.
NHTSA complaint #10560119 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
WHILE DRIVING MY WIPERS PULL THE WATER BACK ACROSS IN FRONT OF ME THE DRIVER THIS IS A MAJOR HAZARD IT BLOCKS MY VIEW AND AT NIGHT IT IS ALMOST TO WHERE YOU WOULD RATHER STAY HOME IF ITS RAINING CAUSE YOU ARE AFRAID YOU WON'T BE ABLE TO SEE. I HAVE COMPLAINED TO HONDA ON SEVERAL OCCASIONS THEY HAVE SAID AFTER CHANGING THE WIPER BLADES AND TRYING TO BEND THE ARM AND MULTIPLE RAIN X APPLICATIONS THEY CAN NOT DO ANYTHING TO HELP ME. THEY SAID THAT CHANGING THE WINDSHIELD WOULD NOT HELP, AND TO ME BY LOOKING AT THE AUTOMOBILE IF THE LIP DOWN THE SIDE OF THE WINDSHIELD WAS NOT THERE THE WATER WOULD BE SLUNG OFF THE SIDE VERSE BEING HELD ON THE WINDSHIELD. I HAVE EXPRESSED MY CONCERNS TO THE SERVICE MANAGER ETC AND EVEN HAD TO GO TO ANOTHER DEALERSHIP WHILE TRAVELING BECAUSE THE RAINING ISSUE AND NOT BEING ABLE TO SEE. THIS IS BECOMING A LARGE PROBLEM AND DRIVING THE VEHICLE IS JUST UNSAFE. I WOULD LIKE TO KNOW WHAT I CAN DO TO GET THIS CORRECTED IF ANYONE COULD HELP. IT WAS NICE TO SEE SOMEONE ELSE HAS THIS PROBLEM THEY KEEP TELLING ME NO ONE ELSE HAS COMPLAINED. THIS HAS BEEN HAPPENING CONTINUOUSLY EVER SINCE I HAVE OWNED THE VEHICLE AND EVERY TIME I DRIVE IN THE RAIN VERY UNNERVING AND VERY HAZARDOUS.
NHTSA complaint #10507208 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
SUMMARY: OUR WINDSHIELD WIPER ARM TRAVELS FROM RIGHT TO LEFT REMOVING RAIN FROM THE WINDSHIELD, THE WIPER PULLS THE RAIN BACK ACROSS THE WINDSHIELD BLOCKING THE DRIVERS VISION. IT APPEARS THAT THE DESIGN OF THE WINDSHIELD ARM AND BLADE PULLS THE WATER BACK ACROSS THE WINDSHIELD BLOCKING THE DRIVERS VISION. THIS FACTOR IS EXTREMELY DANGEROUS. BLOCKING THE DEALER WAS NOTIFY WITH NO CORRECTION.
NHTSA complaint #10483206 — an unverified report by a vehicle owner.
VISIBILITY/WIPER
OUR WINDSHIELD WIPER ARM TRAVELS FROM RIGHT TO LEFT REMOVING RAIN FROM THE WINDSHIELD, THE AIR PASSING OVER AND AROUND THE WINDSHIELD ARM AS IT RETURNS, THE WIPER PULLS THE RAIN BACK ACROSS THE WINDSHIELD BLOCKING THE DRIVERS VISION. IT APPEARS THAT THE DESIGN OF THE WINDSHIELD ARM AND BLADE CAUSES A VACUUM THAT PULLS THE WATER BACK ACROSS THE WINDSHIELD BLOCKING THE DRIVERS VISION. HERE IN FLORIDA WITH TORRENTIAL RAIN STORM THIS FACTOR IS EXTREMELY DANGEROUS. A QUICK FIX WOULD BE AIRFOIL THAT SNAPS ONTO THE WINDSHIELD ARM THAT WOULD DIRECT AIR INTO THIS VACUUM BEHIND THE WIPER BLADE, DESTROYING THE SUCTION THAT PULLS THE WATER BACK ACROSS THE WINDSHIELD BLOCKING THE DRIVERS VISION.
NHTSA complaint #10460084 — an unverified report by a vehicle owner.
VISIBILITY
TL* THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE REAR WINDSHIELD SHATTERED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE WINDSHIELD WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 915.
NHTSA complaint #10439393 — an unverified report by a vehicle owner.