17 of the
661 complaints about the 2002 Honda Cr-V are about the
glass, mirrors and wipers — 3% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
124,500 miles.
C
17
Complaints
0
Crashes
3
Fires
0
Injuries
Exactly what failed
Visibility
741.2%
Power Window Devices AND Controls
635.3%
Windshield
211.8%
Defroster/Defogger/Hvac System
211.8%
Windows, Mirrors & Wipers across every Honda Cr-V year
The contact owns a 2002 Honda CR-V. The contact stated that when his wife opened the driver’s side door, the driver’s side power window master switch began to release a white smoke. The contact stated that eventually the smoke dissipated. Prior to the failure, the front passenger’s side window was rolled down and could not be rolled up after the failure. The contact initially called the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) which he linked to the failure. The contact then took the vehicle to the dealer where they replaced the power window master switch; however, the repair did not correct the failure. The contact was then given an estimate to diagnose the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 178,000.
NHTSA complaint #11481248 — an unverified report by a vehicle owner.
Clover, SC
VISIBILITY
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT HAD DIFFICULTY INSERTING THE KEY INTO THE VEHICLE. IN ADDITION, THE REAR PASSENGER AND FRONT DRIVER SIDE WINDOWS DID NOT OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE DIAGNOSIS WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.
NHTSA complaint #10882688 — an unverified report by a vehicle owner.
Cape Coral, FL
VISIBILITY
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V70000 (AIR BAGS), 14V351000 (AIR BAGS), 12V486000 (ELECTRICAL SYSTEM, VISIBILITY) AND 12V136000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10702908 — an unverified report by a vehicle owner.
at 162,000 milesSAN Jose, CA
VISIBILITY
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW FAILED TO OPEN. IN ADDITION, THE MOTOR BECAME HOT WHEN THE SWITCH WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000. MAILED OUT 01/13/15
NHTSA complaint #10661793 — an unverified report by a vehicle owner.
South Ryegate, VT
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVERS SIDE POWER WINDOW CONTROL IS SHORTING OUT. THE FRONT PASSENGER WINDOW WOULD NOT GO UP ALL THE WAY ABOUT A WEEK AGO IT WAS MANUALLY FIXED BY MY HUSBAND BUT THE CONTROLLER ON DRIVER'S SIDE WAS SHORTING OUT. THERE WAS A RECALL ON CERTAIN CRV'S BUT WE NEVER GOT ONE AND NOW OUR CAR IS ACTING UP JUST LIKE THE RECALL. WHEN I CALLED BOTH THE LOCAL HONDA DEALERSHIP THAT WE GOT THE VEHICLE FROM AND CALLED DIRECTLY TO HONDA I WAS TOLD THAT MY VEHICLE DIDN'T QUALIFY SINCE IT WAS NOT RECALLED. I FEEL THAT SINCE MY CAR IS DOING WHAT THE RECALL SAID, IT SHOULD BE PART OF THE RECALL REPAIR SINCE THIS IS NOW A SAFETY ISSUE. COULD YOU PLEASE LET ME KNOW HOW BEST TO HANDLE MY CAR SITUATION. I HAVE BEEN A LOYAL HONDA OWNER FOR YEARS AND REALLY LOVE MY CRV. I PLAN ON STICKING WITH HONDA BECAUSE WE HAVE ALWAYS BEEN VERY SATISFIED. LOOK FORWARD TO HEARING BACK FROM SOMEONE ON THIS MATTER.
NHTSA complaint #10532917 — an unverified report by a vehicle owner.
at 250,000 milesLisle, ILFire
VISIBILITY
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT SMELLED FIRE COMING FROM THE DRIVER'S SIDE POWER WINDOW SWITCH. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (ELECTRICAL SYSTEM, VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 250,000.
NHTSA complaint #10502005 — an unverified report by a vehicle owner.
at 150,000 milesSunrise, FL
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER?S SIDE POWER WINDOW FAILED TO OPERATE AFTER BEING ENGAGED. THE CONTACT PERSONALLY REPLACED THE MASTER POWER WINDOW SWITCH. THE VEHICLE WAS REPAIRED PRIOR TO THE RECALL REPORT DATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN WITH NHTSA CAMPAIGN ID NUMBER 12V486000 (ELECTRICAL SYSTEM , VISIBILITY). THE APPROXIMATE FAILURE MILEAGE WAS 150,000. UPDATED 02/26/13*LJ THE CONSUMER STATED THE WINDOW SWITCH WAS CORRODED. UPDATED 02/28/2013
NHTSA complaint #10494929 — an unverified report by a vehicle owner.
at 60,920 milesFort Collins, CO
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON JUNE 25, 2012, STARTED ENGINE AND LOWERED DRIVER-SIDE POWER WINDOW. NOTICED SMOKE RISING FROM THE DRIVER-SIDE POWER WINDOW SWITCH. CONTACTED LOCAL HONDA DEALERSHIP WITHIN 20 MINUTES. DID *NOT* RECEIVE A RECALL NOTICE (NHTSA CAMPAIGN NUMBER: 12V-486) FROM HONDA MOTORS (HONDA CAMPAIGN RECALL NUMBER: S61) SINCE THE VEHICLE WAS MANUFACTURED IN DECEMBER 2001 (I.E., VEHICLE WAS MANUFACTURED BEFORE THE FEBRUARY 19, 2002, THROUGH JULY 28, 2006 RECALL DATES).
NHTSA complaint #10487679 — an unverified report by a vehicle owner.
at 155,000 milesRosemead, CAFire
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN RAINY WEATHER WHEN THE DRIVER'S DOOR EMITTED SMOKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V486000 (MASTER POWER SWITCH VISIBILITY: POWER WINDOW DEVICES AND CONTROLS). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 155,000.....UPDATED 12/19/12 *BF THE CONSUMER STATED THE MASTER POWER WINDOW SWITCH (ON DRIVER'S SIDE) WAS REPLACED ON 11/21/12 THE CONSUMER'S THE VEHICLE'S VIN SHOULD HAVE BEEN INCLUDED IN THE RECALL POSTED ON 10/16/12. *JS 12/21/2012
NHTSA complaint #10485328 — an unverified report by a vehicle owner.
at 180,592 milesConcord, NHFire
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT AS SHE OPENED THE DRIVER SIDE WINDOW, THERE WAS SMOKE COMING FROM THE BOTTOM OF THE DOOR. THE FIRE DEPARTMENT WAS NOTIFIED WHO DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO A MECHANIC WHO INSPECTED THE FAILURE AND ADVISED THE CONTACT THAT THE MASTER WINDOW SWITCH WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED WHO ADVISED THAT THEY WOULD SEND A REPRESENTATIVE TO FURTHER INVESTIGATE THE FAILURE. THE FAILURE MILEAGE WAS 180,592.
NHTSA complaint #10474223 — an unverified report by a vehicle owner.
at 166,365 milesSummerville, SC
VISIBILITY
TOMORROW I TAKE MY 2002 HONDA CR-V IN FOR IT'S FIFTH AIR CONDITIONER COMPRESSOR. IF IT WASN'T FOR THE CONCERN ABOUT VISIBILITY TO DEFROST/DEFOG THE WINDSHIELD IN CERTAIN WEATHER CONDITIONS, WOULD NOT BE SHELLING OUT ANOTHER $1600 PLUS TAX ON THIS RELIABILITY HIGHLY OVERRATED VEHICLE. CURRENTLY HAS ONLY 166,600 MILES ON IT. THIS TIME FAILURE IS BEING ATTRIBUTED TO THE CONDENSER FAN NEEDING REPLACEMENT ALSO. AT LEAST THIS IS THE FIRST TIME THE COMPRESSOR DIDN'T JUST COMPLETELY FAIL. BUYING IT AS A CERTIFIED USED VEHICLE ONLY HELPED WITH THE FIRST REPLACEMENT, SO I GUESS IT WAS WORTH IT, BUT CERTAINLY DIDN'T GET THE LONG TERM PEACE OF MIND EXPECTED FOR THE EXTRA COST. HONDA KNOWS THEY HAVE A PROBLEM BUT APPEAR TO NOT CARE TO HELP OWNERS COPE WITH THE EXORBITANT COST OF OWNING THIS OVER PRICED VEHICLE.
NHTSA complaint #10404233 — an unverified report by a vehicle owner.
at 84,000 milesBennington, NE
VISIBILITY
I HAVE A 2002 HONDA CR-V WITH 84,000 MILES ON IT. THIS VEHICLE HAS BEEN WELL MAINTAINED & HAS HAD ALL MANUFACTURER RECOMMENDED SERVICES COMPLETED AND I HAVE THE RECORDS TO PROVE IT. THE A/C COMPRESSOR EXPLODED LAST WEEK CIRCULATING METAL FILINGS INTO THE VEHICLE'S SYSTEM. THIS IS A SAFETY HAZARD BECAUSE THE ENGINE COULD SEIZE AS A RESULT OF THE PRESENCE OF METAL FILINGS THEREFORE NOT HAVING ANY POWER BRAKES, POWER STEERING, ETC. ALSO, I CANNOT USE THE DEFROST WHICH CREATES LIMITED VISIBILITY IN COOLER TEMPERATURES WHICH ALSO CREATES A SAFETY ISSUE. THIS IS A COMMON, WIDELY KNOWN PROBLEM OFTEN REFERRED TO AS "HONDA BLACK DEATH".
NHTSA complaint #10398594 — an unverified report by a vehicle owner.
at 99,000 milesKaneohe, HI
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2002 HONDA CRV. THE CONTACT STATED THAT UPON ENTERING THE VEHICLE, SHE NOTICED THAT THE FRONT DRIVER SIDE WINDOW WAS RELEASED IN THE DOWNWARD POSITION WITHOUT ASSISTANCE. THE FAILURE OCCURRED BEFORE ACCESSING THE PARKED VEHICLE. THERE WAS AN EXTREMELY STRONG BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE POWER WINDOW CONTROL MECHANISM WAS MELTED WITHIN THE DOOR HOUSING. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY INFORMED THE CONTACT THAT THE WIRING HARNESS WOULD NEED TO BE REPLACED. THE REPAIR PART WAS ORDERED AND WHEN THE PART BECAME AVAILABLE, THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000. UPDATED 04/05/11*LJ THE DEALER FOUND THE MASTER CYLINDER SWITCH BURNT. UPDATED 07/22/22
NHTSA complaint #10375369 — an unverified report by a vehicle owner.
at 96,000 milesRaleigh, NC
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
WHAT'S GOING ON WITH THE HONDA CRV AIR CONDITIONING?????? I'VE HAD HONDA'S FOR 25 YEARS!!! I WAS DRIVING HOME FROM THE BEACH (MYR), I HEARD A CRACKLING AND A LOUD BANG NOISE, AS I WAS DRIVING AND MY A/C TOTALLY STOPPED WORKING.......WHAT'S THE STORY?????????? THIS NEVER HAPPENED BEFORE......WHAT WAS THE IMPLOSION?????
NHTSA complaint #10202851 — an unverified report by a vehicle owner.
at 58,780 milesGreenfield, IN
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIR CONDITIONER SYSTEM FAILURE. A SAFETY CONCERN IN THAT THIS LOCKS UP THE COMPRESSOR PULLEY AND POSSIBLY THE ENTIRE ENGINE BELT. ALSO, DEFROSTER NOT WORKING PROPERLY. REPLACED BY HONDA.
NHTSA complaint #10187656 — an unverified report by a vehicle owner.
at 59,000 milesSAN Diego, CA
VISIBILITY:WINDSHIELD
A CRACK APPEARED ON THE LOWER RIGHT HAND SIDE (PASSENGER SIDE) OF MY WINDSHIELD THIS MORNING. THERE IS NO EVIDENCE OF AN IMPACT SITE.
NHTSA complaint #10117878 — an unverified report by a vehicle owner.
at 15,000 milesPhiladelphia, PA
VISIBILITY:WINDSHIELD
MY 2002 HONDA CR-V HAS HAD A CRACKED WINDSHIELD TWICE IN TWO YEARS. THE IMPACT POINT WAS NEARLY THE SAME IN BOTH CASES - LOWER LEFT CORNER. THE FIRST CASE OCCURRED ON I-95. THE IMPACT POINT WAS NEARLY INVISIBLE TO THE EYE. I WENT TO TWO DEALERS WHO EACH FOUND THE POINT BY TRACING THE NOW HUGE CRACK WITH THE TIP OF A PEN. IT COULD BE FOUND. BOTH DENIED WARRANTY COVERAGE. THE SECOND CASE OCCURRED ON RT 1 APPROACHING THE TRENTON TRAIN STN EXIT FROM PENNSYLVANIA. THIS TIME I LOOKED ON THE INTERNET TO SEE IF THEIR WAS A KNOWN PROBLEM WITH CR-V WINDOWS. IT APPEARS THERE IS. A PROBLEM HONDA HAS ACKNOWLEDGED WITH A LITTLE ADVERTISED, GOODWILL WARRANTY. I WILL FOLLOW UP. I AM WONDERING IF THE DEALERS WERE AWARE OF THIS POLICY, BUT DENIED ANYWAY. IT WAS SUGGESTED I DOCUMENT MY ISSUE THROUGH YOUR WEB SITE.
NHTSA complaint #10093788 — an unverified report by a vehicle owner.