106 of the 464 complaints about the 2020 Honda Cr-V are about the driver-assist systems — 23% of everything reported for this model year. Half of the failures with a mileage on record happened before 25,500 miles.
106
Complaints
6
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
All of the ADAS lights, check engine, and brake lights come on every 2-3 weeks. Has been taken to the shop multiple times now. So far have had the battery changed, spark plugs changed, and fuel injectors.
NHTSA complaint #11758373 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
All of the ADAS lights, check engine, and brake lights come on every 2-3 weeks. Has been taken to the shop multiple times now. So far have had the battery changed, spark plugs changed, and fuel injectors.
NHTSA complaint #11758373 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
All of the ADAS lights, check engine, and brake lights come on every 2-3 weeks. Has been taken to the shop multiple times now. So far have had the battery changed, spark plugs changed, and fuel injectors.
NHTSA complaint #11758373 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
All the safety lights came on on the dashboard suddenly the brake assist did not work. Honda tells me the brake servo is bad. This is a known defect as other 2020 crv hybrids were recalled for the same reason. It is a dangerous safety hazard.
NHTSA complaint #11754699 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I have experienced four instances of my vehicle braking (two very extreme) when nothing was nearby or in front of my vehicle. Two of these happened when passing through an intersection, but no other vehicles were nearby. Fortunately, no one was following close behind during two occasions, or I would have been rear ended. I mentioned this today while having my car serviced at the dealership(White’s Auto Mall in Hopkinsville, KY) but they wanted to charge me 207.00 for an inspection, which I didn’t think I should be responsible for paying. I have researched and found “phantom braking” to be a problem in my vehicle make and model.
NHTSA complaint #11751183 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was exiting the freeway driving south about 110-115pm in [XXX] when suddenly my car seemed to stall or stop and brake orange light came on. It all happened very quickly and without any warning. The nearest vehicle ahead of me was very far away, at the stop turning left and I was entering the exit. Initially I thought the engine cut out but it didn't it was that the car had braked. It was very jarring and thankful no one was tailgaiting me because it could have caused an accident. I don't believe the car came to a complete stop but it reduced speed considerably. Later that day I went to an auto shop to use their digital check to see if there were any error codes etc. Nothing came up as flagged. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11750001 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
There is a known Recall for my vehicle and Honda has been negligent in attempting to fix the Recall.
NHTSA complaint #11743053 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
There is a known Recall for my vehicle and Honda has been negligent in attempting to fix the Recall.
NHTSA complaint #11743053 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
Almost all lightsnlitenup on dash and Honda attempted to claim i was in accident and daid the entire radar system had to be replaced at expense of 3300.oo dollars. The fault had to be intheir craftmenship not my handling car.
NHTSA complaint #11740426 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
Almost all lightsnlitenup on dash and Honda attempted to claim i was in accident and daid the entire radar system had to be replaced at expense of 3300.oo dollars. The fault had to be intheir craftmenship not my handling car.
NHTSA complaint #11740426 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On multiple occasions, this vehicle has initiated automated braking with no other vehicles in the immediate proximity. On 2 occasions, the automated braking has resulted in near misses of rear end collisions. This is an intermittently occurring fault that has become more frequent as of late. The vehicle has <100k on the odometer. The vehicle was taken to the local Honda dealer and their investigative procedure included an 8 min test drive of less than 5 miles and reported that there was nothing wrong with the system. No attempt to make any corrections or improvements was attempted.
NHTSA complaint #11736179 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
tHE VEHICLE IS ACTIVATING EMERGENCY BRAKE ASSIST WITH NO OBJECT IN FRONT OF IT CAUSING THE BRAKES TO SLAM ON WHILE DRIVING. LANE DEPARTURE WARNING IS TRYING TO CORRECT/MOVE VEHICLE INTO A DIFFERENT LANE
NHTSA complaint #11735527 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
tHE VEHICLE IS ACTIVATING EMERGENCY BRAKE ASSIST WITH NO OBJECT IN FRONT OF IT CAUSING THE BRAKES TO SLAM ON WHILE DRIVING. LANE DEPARTURE WARNING IS TRYING TO CORRECT/MOVE VEHICLE INTO A DIFFERENT LANE
NHTSA complaint #11735527 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
tHE VEHICLE IS ACTIVATING EMERGENCY BRAKE ASSIST WITH NO OBJECT IN FRONT OF IT CAUSING THE BRAKES TO SLAM ON WHILE DRIVING. LANE DEPARTURE WARNING IS TRYING TO CORRECT/MOVE VEHICLE INTO A DIFFERENT LANE
NHTSA complaint #11735527 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
In November 2025 a new transmission was installed Curry Honda in Atlanta GA on my 2020 Honda CR-V. The new transmission came with a 3 year/36,000 mile warranty. In March 2026 my vehicle broke down and was towed to Tameron Honda in Daphne Al where a speed sensor was replaced at my expense of 388.44. The adaptive cruise control was not working prior to this repair. Within two weeks the vehicle experienced further issues and had to be driven in a compromised condition back to Curry Honda in Atlanta where the transmission wire harness was diagnosed as corroded and replaced at a cost of 1696.99. My vehicle has been garage-kept its entire life except when in the care of a dealership. Corrosion on a recently replaced transmission in a garage-kept vehicle cannot be attributed to environmental exposure or owner neglect. It points directly to a defective part of improper installation at Curry Honda. These failures occurred within months of a new transmission installation with no prior history of issues. I believe this is a safety defect as the vehicle broke down unexpectedly and had to be driven in a compromised condition posing a safety risk.
NHTSA complaint #11735409 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
Choppy steering ,sticking, not smooth. Getting worse. It started when it was new . I did not know how lane departure assist worked,or felt. BUT EVEN IN THE OFF POSITION MY STEERING WAS STILL STICKY,AND CHOPPY. So I thought that this STICKY ,CHOPPY STEERING WAS NORMAL . It slowly has gotton worse , it has progressed to the point ,that I kmow that somthing is very wrong with my HONDAS steering. . I HAVE LOOKED INTO THIS PROBLEM ,IT IS NOW WELL DOCUMENTED THAT HONDA ,NEEDS TO REPAIR THIS DEFECT UNDER A RECALL ORDER. THIS is definatly a Honda Factory Defect in THEIR STEERING. PLEASE CALL ME [XXX] KRAUSE AT [XXX] . PS. I AM NOW AFRAID TO DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11732060 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
Choppy steering ,sticking, not smooth. Getting worse. It started when it was new . I did not know how lane departure assist worked,or felt. BUT EVEN IN THE OFF POSITION MY STEERING WAS STILL STICKY,AND CHOPPY. So I thought that this STICKY ,CHOPPY STEERING WAS NORMAL . It slowly has gotton worse , it has progressed to the point ,that I kmow that somthing is very wrong with my HONDAS steering. . I HAVE LOOKED INTO THIS PROBLEM ,IT IS NOW WELL DOCUMENTED THAT HONDA ,NEEDS TO REPAIR THIS DEFECT UNDER A RECALL ORDER. THIS is definatly a Honda Factory Defect in THEIR STEERING. PLEASE CALL ME [XXX] KRAUSE AT [XXX] . PS. I AM NOW AFRAID TO DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11732060 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the freewayin the night time on several occasions and the Emissions light and check engine light comes on and the car lost speed and would not accelerate. I had to put my hazards on to exit the freeway slowly to pull over turn the car off, sometimes this corrects the problems. but this has happened on several occasions. the vehicle is now at the dealer being diagnostic, they end up keeping the vehicle and haven't told me yet what the issue is.
NHTSA complaint #11727382 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traveling at 70 mph on I-5, Washington State, a warning message telling us the braking system was compromised, referencing "VSA", part so the stability control system. We pulled over and turned the car off, deleting the message. Within two miles of proceeding along the road the display presented a message saying the parking/emergency brake was malfunctioning, at 70 mph. Three days later my wife was backing up in the driveway and the car applied the brakes and would not proceed. When my wife engaged the forward gear the car did drive forward while cycling various error messages. It, via computer interpretation, determines how the brake fluid pressure is applied/distributed to all and any of the braking systems. Some systems are automatically initiated and others are initiated by the driver. These systems include the auto-emergency braking, the application of the electric foot brakes, the parking brake among others. We had the car delivered to the local dealership with the above information. The dealer ran an OBD scan and decided that the electric servo booster. I do not challenge this decision. My concern is that this malfunction has triggered a recall in Japan and that there are worldwide reports of the malfunction. Please have someone look into this system failure with Honda.
NHTSA complaint #11710908 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Every dashboard light came on. Engine, brake and all the adaptive controls were flashing. The whole dash was lit up and my cruise control and lane assist wouldn’t work. Among other things I’m sure. I want to know if this is going to happen again and what about the head gasket now? Can you do the update/ thermostat on my vehicle since obviously it is defective? The car only has 65,000 miles on it. I always heard Hondas were the best vehicles. This is now very concerning. Please advise.
NHTSA complaint #11707866 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The failure involves the Electric Brake Booster (EBB) / brake control system on my 2020 Honda CR-V Hybrid. The malfunction affected brake assist, ABS, Vehicle Stability Assist System Problem, Brake Hold System Problem, Brake System Problem,Electric Parking Brake Problem, Road Departure Mitigation System problem,Collision Mitigation System Problem, Adaptive Cruise Control Problem, Hill Start Assist problem. The vehicle and components are available for inspection upon request. This failure created a serious safety risk. Braking performance became inconsistent and unpredictable, increasing stopping distance and reducing vehicle control. This condition increased the risk of a crash during normal driving or emergency braking. The problem is persistent and reproducible. Multiple brake-related warning lights reappear every time the vehicle is driven. The symptoms are consistent with Electric Brake Booster failure reported on similar vehicles. Dealer diagnosis is pending / has identified a brake system fault related to the brake booster. The vehicle has not been inspected by Honda corporate. It has been / will be inspected by an authorized dealer or qualified service center. No police or insurance inspection occurred because no crash happened. Warning lamps appeared suddenly while driving, including Brake System, ABS, and VSA warnings. There were no prior symptoms such as noise, vibration, or gradual brake degradation before the failure. Once illuminated, the warnings remained active.
NHTSA complaint #11706322 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
The failure involves the Electric Brake Booster (EBB) / brake control system on my 2020 Honda CR-V Hybrid. The malfunction affected brake assist, ABS, Vehicle Stability Assist System Problem, Brake Hold System Problem, Brake System Problem,Electric Parking Brake Problem, Road Departure Mitigation System problem,Collision Mitigation System Problem, Adaptive Cruise Control Problem, Hill Start Assist problem. The vehicle and components are available for inspection upon request. This failure created a serious safety risk. Braking performance became inconsistent and unpredictable, increasing stopping distance and reducing vehicle control. This condition increased the risk of a crash during normal driving or emergency braking. The problem is persistent and reproducible. Multiple brake-related warning lights reappear every time the vehicle is driven. The symptoms are consistent with Electric Brake Booster failure reported on similar vehicles. Dealer diagnosis is pending / has identified a brake system fault related to the brake booster. The vehicle has not been inspected by Honda corporate. It has been / will be inspected by an authorized dealer or qualified service center. No police or insurance inspection occurred because no crash happened. Warning lamps appeared suddenly while driving, including Brake System, ABS, and VSA warnings. There were no prior symptoms such as noise, vibration, or gradual brake degradation before the failure. Once illuminated, the warnings remained active.
NHTSA complaint #11706322 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Facing the sun, driving through an intersection with a green light. No cars ahead or behind me, and no pedestrians in sight. As I passed under the light, the car slammed on the brakes once, let up a little, and then slammed on the brakes again. It flashed the BRAKE indicator on the dash. Then driving resumed as normal. If there had been a vehicle behind me, it would have rear ended me, no question.
NHTSA complaint #11684885 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE
The contact owns a 2020 Honda CR-V. The contact stated that while driving at an undisclosed speed, there were no other vehicles or objects nearby however, the Forward Collision Avoidance system inadvertently activated. During the failure, the Collision Mitigation Braking System engaged and brought the vehicle to a complete stop. The vehicle returned to normal functionality, but the failure became a regular occurrence. The Forward Collision Avoidance warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: EA24002 (Forward Collision Avoidance). The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11680710 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
6/14/25 - automatic emergency braking system engaged twice without any impediments in road while driving 40 miles of non-freeway driving. Mileage of vehicle is 30460 miles. AEBS engaged at 45 mph and 50 mph. Scary incidents but no accident or injury today. Concerned about continued driving and future incidents. Will contact Honda dealership. Need to issue a recall.
NHTSA complaint #11666920 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
While driving the vehicle the collision avoidance activated on its own. The brakes automatically applied when I was not near a vehicle in front of me. When over railroad crossing and the system activated. My speed was around 28 to 30 mph. The system slowed me down to 24 mph. This has occurred twice. First occurrence was on [XXX], and second on [XXX]. Dash camera footage inside and outside is available to both occurrences. Ide Honda in Penfield, NY was notified after the first instance. The vehicle was not brought in to have it looked at. The vehicle is scheduled for service on June 12, 2025 at Ide Honda in Penfield, NY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11666003 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving the vehicle the collision avoidance activated on its own. The brakes automatically applied when I was not near a vehicle in front of me. When over railroad crossing and the system activated. My speed was around 28 to 30 mph. The system slowed me down to 24 mph. This has occurred twice. First occurrence was on [XXX], and second on [XXX]. Dash camera footage inside and outside is available to both occurrences. Ide Honda in Penfield, NY was notified after the first instance. The vehicle was not brought in to have it looked at. The vehicle is scheduled for service on June 12, 2025 at Ide Honda in Penfield, NY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11666003 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The vehicle seems to get a mind of its own and around turns on the highway or by curved roads with a barrier, the vehicle slows down. This has happened quite a few times in different scenarios.
NHTSA complaint #11637238 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the road and passing through an intersection, my car suddenly applied the brakes automatically, attempting to stop the vehicle. During this time, there were no obstacles in front of the car, and I did not step on the brakes.
NHTSA complaint #11628530 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Car suddenly breaks without my control, and wheels do not recognize new paved roads. Traction light stays on. Car pulls me outside of lane and I have to force the wheel to drive straight and stay in the lane.
NHTSA complaint #11622759 — an unverified report by a vehicle owner.