Waterbury, CT
AIR BAGS
SRS AIR BAG PROBLEM IN THE DASHBOARD GO ON AND OFF HONDA TECHNICIAN FOUND THIS CODE AIRBAG INFLATOR
NHTSA complaint #11756839 — an unverified report by a vehicle owner.
2020 Honda Cr-V airbag problems
47 of the 464 complaints about the 2020 Honda Cr-V are about the airbag system — 10% of everything reported for this model year. Half of the failures with a mileage on record happened before 26,500 miles.
47
Complaints
8
Crashes
0
Fires
7
Injuries
Exactly what failed
AIR Bags
47
100.0%
Airbags across every Honda Cr-V year
1997
30
1.3%
1998
19
0.8%
1999
28
1.2%
2000
43
1.8%
2001
52
2.2%
2002
144
6.1%
2003
126
5.3%
2004
103
4.3%
2005
130
5.5%
2006
75
3.2%
2007
267
11.3%
2008
325
13.7%
2009
176
7.4%
2010
217
9.1%
2011
295
12.4%
2012
30
1.3%
2013
27
1.1%
2014
32
1.3%
2015
25
1.1%
2016
32
1.3%
2017
36
1.5%
2018
20
0.8%
2019
78
3.3%
2020
47
2.0%
2021
15
0.6%
What owners said
Filed with NHTSA, in their own words.
Goodyear, AZ
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received a recall notification of NHTSA Campaign Number: 24V064000 (Air Bags). The dealer was contacted, but an appointment was not scheduled. The contact stated that the unrepaired recall repair posed a safety hazard and that the vehicle was unsafe to drive. The manufacturer was not contacted. The contact had not experienced a failure.
NHTSA complaint #11743047 — an unverified report by a vehicle owner.
Vista, CA
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contact multiple times. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
NHTSA complaint #11738550 — an unverified report by a vehicle owner.
Vista, CA
AIR BAGS
My dealer won’t make the recall repair with the excuse the factory isn’t sending him the parts. That’s been his excuse for 2 years.
NHTSA complaint #11735911 — an unverified report by a vehicle owner.
Wildomar, CA
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.
NHTSA complaint #11698941 — an unverified report by a vehicle owner.
Newport Richey, FL
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11694485 — an unverified report by a vehicle owner.
Santa Clarita, CA
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) in 2024; however, the contact was repeatedly informed by the dealer that the part for the recall repair was not yet available. The contact called another local dealer but was also informed that the part was not yet available. The contact called the manufacturer was advised to call the dealer again, and a case was filed; however, the contact never received a call back. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
NHTSA complaint #11693341 — an unverified report by a vehicle owner.
Spring Hill, FL
AIR BAGS
See attached document for complaint.
NHTSA complaint #11692174 — an unverified report by a vehicle owner.
East Amherst, NY
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11685308 — an unverified report by a vehicle owner.
Concord, NC
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The local dealer was contacted, who declined to assist until the SRS light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The contact had not experienced a failure.
NHTSA complaint #11684920 — an unverified report by a vehicle owner.
Nashville, TN
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11684933 — an unverified report by a vehicle owner.
Sterling, VA
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS). The vehicle was taken to the dealer however, the dealer refused to perform the recall repair. The contact was informed that since there was no warning light illuminated, the recall repair was not necessary. The contact was informed to ignore future recall letters. The manufacturer was notified of the issue, but no assistance was provided. The contact stated that the Automatic START/STOP light was illuminated. The contact had not experienced a failure.
NHTSA complaint #11684975 — an unverified report by a vehicle owner.
Monroe Township, NJ
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags). The contact stated that the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer informed the contact that parts were shipped to the dealer. The contact had not experienced a failure.
NHTSA complaint #11684578 — an unverified report by a vehicle owner.
Graham, NC
AIR BAGS
Air bag is malfunctioning and Honda diagnosed and stated I was responsible because warranty has expired.
NHTSA complaint #11668946 — an unverified report by a vehicle owner.
Delray Beach, FL
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11662271 — an unverified report by a vehicle owner.
Charlottesville, VA
AIR BAGS
The contact's wife owns a 2020 Honda CR-V. The contact's wife received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue but confirmed that parts were not yet available and to wait for the second owner notification letter to be mailed. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact's wife had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11659904 — an unverified report by a vehicle owner.
Shrewsbury, MA
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11651691 — an unverified report by a vehicle owner.
Morganton, NC
AIR BAGS
I received a recall notice a long time ago and I have checked multiple times with 2 different Honda dealerships (Located in Hickory, NC & Morganton, NC) about a remedy to fix and have been told every time they don't have the parts to fix and not sure when they will. It has been a long time now and I am concerned. NHTSA Recall Number 24V-064
NHTSA complaint #11651084 — an unverified report by a vehicle owner.
Lindenwold, NJ
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11627437 — an unverified report by a vehicle owner.
Hackettstown, NJ
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11624198 — an unverified report by a vehicle owner.
Washington, DC
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11622964 — an unverified report by a vehicle owner.
South Ozone Park, NY
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11621091 — an unverified report by a vehicle owner.
Chesaning, MI
AIR BAGS
I received a notice in March 2024 regarding a recall for my 20 CRV involving a Seat Weight Sensor Circuit Board. I contacted my local Honda Dealer, Serra ,Honda Grand Blanc, Michigan to inquire about obtaining a time to service the recall. I was told at that time that they did not have the parts available and to call back in the fall to schedule. I spoke to the same dealership on September 27, 2024 and was told that they did not have the parts and had no idea when they would arrive. They continued to state Honda offers vague communication on when the parts will be available. This is unacceptable and is a definite safety issue.
NHTSA complaint #11616841 — an unverified report by a vehicle owner.
at 388,000 miles
Victoria, MN
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11613723 — an unverified report by a vehicle owner.
Phoenix, AZ
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11613733 — an unverified report by a vehicle owner.
Concord, CA
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11610082 — an unverified report by a vehicle owner.
Sunset, TX
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11603095 — an unverified report by a vehicle owner.
Bryan, TX
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11596521 — an unverified report by a vehicle owner.
Orlando, FL
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer and other unknown dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11593736 — an unverified report by a vehicle owner.
at 36,000 miles
Merrimack, NH
AIR BAGS
The contact owns a 2020 Honda CR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the supplemental restraint system (SRS) warning light was illuminated. The local dealer was contacted and informed the contact that a diagnostic test was required, then the parts would be ordered, prior to the recall repair; however, the contact stated the recall notification letter advised to contact the local dealer for the recall repair to be performed free of charge if the supplemental restraint system (SRS) warning light was illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 36,000. Parts distribution disconnect.
NHTSA complaint #11592846 — an unverified report by a vehicle owner.