41 of the
390 complaints about the 2011 Honda Pilot are about the
braking system — 11% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
30,000 miles.
Malfunctioned the brake the pedal and the seatbelt it was on Friday to I was driving after I yield drive there was few cars head of me ON A distance now I am trying to start slowdown early can't find the brake so I press the pedal with force when the pedal reaches to the floor slim stop right behind the car of me I will say 99% inch away to touch the car in front of me and the seatbelt even help me back and the all way have trying to move to other direction on when driving shifting unstable I don't fell save at all when I'm driving that specially driving to work at night for me that car need to have a state inspection and a complete repair before the dealership sold that car to me
NHTSA complaint #11695719 — an unverified report by a vehicle owner.
Richmond, VA
SERVICE BRAKES
Break pedal goes to the floor
NHTSA complaint #11669371 — an unverified report by a vehicle owner.
at 110,887 milesSavannah, GA
SERVICE BRAKES
WARPING OF ROTORS CAUSES EXTREME SHAKING WHEN BREAKING ALSO WRENCHING OF STEERING WHEEL WHEN SUDDEN STOPPING OR FAST DESCENTS OF STOPPING/BREAKING. CLICKING IN STEERING COLUMN WHILE DRIVING TURNING,IN REVERSE AND STRAIGHT FORWARD DRIVING, SHUDDER IN SHIFTING 5-30 MPH , ECO LIGHT COMING ON AND CAUSES DELAY IN SPEED PICKUP OR CONTINUING IN SAME SPEED DURING DRIVING 01/15/2019. DOOR LOCKS FAILURE 06/05/2019 GAS PURGE VALVE GAS SMELL IN AC VENT REPLACED 06/05/2019. AC/HEAT BLOWER MOTOR FRONT REPLACED NOT WORKING 02/14/2019. REAR BLOWER AC/HEAT MOTOR BROKEN SMELLED OF SMOKE REPLACED 08/05/2019
NHTSA complaint #11302473 — an unverified report by a vehicle owner.
at 80,000 milesSevern, MD
SERVICE BRAKES
THIS IS THE SECOND TIME MY BRAKES HAVE FAILED. THE FIRST TIME THIS HAPPENED WAS ABOUT 6 MONTHS AGO. I WAS LEAVING MY HOUSE GOING ABOUT 20MPH AND WANTED TO MAKE A RIGHT SO I APPLIED THE BRAKES, THE CAR WOULD NOT STOP OR SLOW DOWN, EVEN WITH THE BRAKE PEDAL ALL THE WAY DOWN. I HAD TO USE TO USE THE EMERGENCY BRAKE TO STOP THE TRUCK. I TURNED THE TRUCK OFF AND THEN BACK ON AND TESTED THE BRAKES BY DRIVING VERY SLOW AND BRAKING. THIS SEEMED TO CLEAR THE PROBLEM. TODAY MY TEENAGE DAUGHTER WAS LEAVING THE GAS PUMP AND NEEDED TO BACK UP. AFTER SHE PUT THE CAR INTO REVERSE, SHE TRIED TO APPLY THE BRAKES BUT THE TRUCK WOULD NOT STOP. SHE PUSHED THE BRAKE PEDAL ALL THE WAY DOWN AND WAS STILL UNABLE TO STOP THE TRUCK. SHE HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE TRUCK. I INSTRUCTED HER TO TURN THE TRUCK OFF AND THEN TURN IT BACK ON AND TEST THE BRAKES. THIS AGAIN CLEARED THE PROBLEM. I HAVE TAKEN MY CAR TO THE DEALER AND THEY HAVE NOT BEEN ABLE TO FIND ANYTHING WRONG.
NHTSA complaint #10993291 — an unverified report by a vehicle owner.
Plattsburgh, NY
SERVICE BRAKES
CHANGED BRAKES AT 30,000 AND AGAIN AT 50,000, ROTORS ALSO. VEHICLE CONTINUES TO HAVE A RUBBING SOUND ON LEFT FRONT. THREE SETS OF BRAKES AND ROTORS IN 50,000 MILES.
NHTSA complaint #10990925 — an unverified report by a vehicle owner.
at 22,000 milesUnion City, CA
SERVICE BRAKES
ROTORS BEGAN TO PREMATURELY WARP AT ABOUT 20K MILES. DEALER RESURFACED THE ROTORS AS A COURTESY SERVICE. WARPING PROBLEM RE-APPEARED AT APPROXIMATELY 30K. WARPED ROTORS CAUSED SEVERE VIBRATIONS THROUGH STEERING COLUMN AT HIGHWAY SPEEDS MAKING FOR UNSAFE DRIVING CONDITIONS. HONDA TECH MENTIONED THAT HONDA USED ROTORS WITH A SOFTER MATERIAL IN AN EFFORT TO REDUCE SQUEALING PROBLEM ON PREVIOUS YEAR MODELS. HOWEVER, THIS RESULTED IN WARPING PROBLEMS ON NEWER MODELS AS CAR IS HEAVIER AND THESE ROTORS ARE NOT SUFFICIENT IN STOPPING THE VEHICLES WITHOUT CAUSING SIGNIFICANT WEAR. AT 55K MILES, I DECIDED TO REPLACE ROTORS WITH A THIRD PARTY SINCE HONDA REFUSED TO STAND BEHIND THEIR DEFECTIVE PRODUCT AND REPLACE MY ROTORS EVEN THOUGH I HAD REPORTED THE PROBLEM WELL BEFORE THE STANDARD FACTORY WARRANTY PERIOD OF 3 YEARS / 36K MILES. TECHNICIAN ALSO DISCOVERED CRACKED COMPLIANCE BUSHINGS ON FRONT END.
NHTSA complaint #10836944 — an unverified report by a vehicle owner.
at 57,000 milesLewiston, ME
SERVICE BRAKES
EXPERIENCING THE SAME ISSUE MANY 2011 PILOTS ARE REPORTING- EXCESSIVE VIBRATION ON THE STEERING COLUMN WHEN BREAKING OVER 60MPH. WE WERE RATHER FORTUNATE IN THAT OUR RELIABLE AUTO REPAIR SERVICE MAN TOLD US THAT A CAR WITH THIS LOW MILEAGE SHOULD NOT HAVE ROTORS ISSUES- THAT THIS IS DEFINITELY A MANUFACTURERS DEFECT AND TO CHECK WITH A HONDA DEALER. SO WE CALLED THE DEALER WE PURCHASED THE CAR FROM AND HE SAID THEY CALLED HONDA AND THERE ARE NO PROBLEMS. SO I FOUND THIS WEB SITE- I COPIED AND PASTED OVER 7 FULL PAGES OF COMPLAINTS REGARDING THIS ISSUE. SO HONDA IS BLIND SIDING US AND I WILL SHOUT RATHER LOUDLY BECAUSE THIS IS RIDICULOUS. DO THEY NEED TO HAVE HUNDREDS OF REPORTED FATALITIES LIKE THE AIRBAGS BEFORE THEY FIX IT.I WILL NOT DRIVE THIS CAR ON THE HIGHWAY UNTIL THEY FIX IT.
NHTSA complaint #10824121 — an unverified report by a vehicle owner.
at 55,000 milesHuntsville, AL
SERVICE BRAKES
WHILE DRIVING AT APPROXIMATELY 55 MILES PER HOUR AND ATTEMPTING TO PRESS ON THE BRAKES, I NOTICED A JARRING PULSATING ACTION FROM THE STEERING WHEEL. I TOOK MY 2011 HONDA PILOT TO THE SHOP TO HAVE MY MECHANIC INSPECT THE VEHICLE. THE MECHANIC STATED THAT THE ROTORS WERE WARPED, AND CALLED THE HONDA DEALER TO INQUIRE OF A RECALL. THE HONDA DEALER SAID THERE WAS NO RECALL, AND ADVISED ME TO REPLACE THE ROTORS. THE VEHICLE NOW HAS 75000 MILES ON IT, AND THE SAME PULSATING ACTION WHEN APPLYING THE BRAKES IS FELT ON THE STEERING WHEEL.
NHTSA complaint #10702704 — an unverified report by a vehicle owner.
at 60,000 milesCrystal Lake, IL
SERVICE BRAKES
I HAD THE FRONT ARM BUSHING REPLACED AND I UNDERSTOOD THERE WAS A BULLETIN. I NOW HAVE TO HAVE THE BUSHING REPLACED AGAIN. I FEEL THE ISSUE HAS NOT BEEN ADDRESSED.
NHTSA complaint #10701736 — an unverified report by a vehicle owner.
at 31,458 milesMadison, WI
SERVICE BRAKES
WHEN BRAKES WERE APPLIED, BRAKE PRESSURE DID NOT ENGAGE. HAD TO PUMP BRAKES TO GET THEM TO WORK. THE PROBLEM BECAME MORE FREQUENT. EVENTUALLY DISCOVERED PREMATURE FAILURE OF THE BRAKE MASTER CYLINDER.
NHTSA complaint #10694034 — an unverified report by a vehicle owner.
Highlands Ranch, CO
SERVICE BRAKES
HAVING HAD THE FRONT BRAKE ROTORS REPLACED TWICE (APRIL 2012 & JUNE 2012) AND REPLACED FRONT TIRES AFTER FIRST ROTORS, VEHICLE CONTINUES TO SHAKE ON DOWNHILL, SUPPOSEDLY CAUSING FRONT WHEELS TO HEAT UP. LOCAL VAIL SERVICE TECHNICIAN THINKS UNDERLYING HONDA ISSUE HOWEVER AFTER TAKING TO HONDA DEALERSHIP, THEY DID NOT SEE ANY PROBLEMS AND SUGGESTED THAT WE DIDN'T KNOW HOW TO DRIVE ON MOUNTAINOUS ROADS. SERIOUSLY?! THIS IS A MAJOR ISSUE WITH THE MODEL & YEAR OF VEHICLE.
NHTSA complaint #10681967 — an unverified report by a vehicle owner.
at 74,000 milesHighlands Ranch, CO
SERVICE BRAKES
RATHER THAN TAKE VEHICLE BACK TO DEALERSHIP, DECIDED TO TRY LOCAL SHOP INSTEAD. CLICKING & POPPING NOISE CONTINUE IN STEERING WHEN TURNING LEFT. SOUND GETTING WORSE AND CAN NOW HEAR IN A PARKING LOT WHEREAS BEFORE, WAS JUST TURNING ON ROADS. WAS TOLD BY LOCAL TECHNICIAN THAT SOUND COMING FROM INSIDE THE STEERING SHAFT AND WOULD COST UPWARDS OF $500 TO REPAIR. BLOWER MOTOR NEEDS REPLACING, PURCHASED NEW BATTERY, AND ALSO TOLD RIGHT FRONT CV AXLE LEAKING OIL, ANOTHER $400 TO REPLACE. SURPRISE SURPRISE, WAS TOLD AGAIN (THIRD TIME NOW HAVING OWNED THIS VEHICLE FOR JUST 4 YEARS) THAT THE FRONT ROTORS ARE WARPED AND THE FRONT BRAKE PADS DOWN TO 50%. TOTAL COST TO REPLACE AGAIN IS UPWARDS OF $600 PLUS LABOR. SERIOUSLY?!
NHTSA complaint #10681969 — an unverified report by a vehicle owner.
at 75,000 milesMadison, WI
SERVICE BRAKES
I HAVE A 2009 HONDA PILOT TOURING. I BOUGHT THIS VEHICLE AS A HONDA CERTIFIED PRE-OWNED ON 03/17/2011. THE VEHICLE MILEAGE WAS 33194 MILES AND CURRENT MILEAGE IS 92000. WE LIVE IN MADISON, WI. DURING 2013-14 WINTER SESSIONS THERE WERE MANY DAYS THE WEATHER WAS VERY COLD HERE. ONE DAY WHEN THE WEATHER WAS VERY COLD (PROBABLY -10 F), I TOOK THE CAR FROM MY OFFICE PARKING LOT. THE CAR WAS PARKED FOR LITTLE OVER 8HOURS. AS SOON AS, I CAME OUT OF THE PARKING LOT, I NEED TO TAKE LEFT. WHEN I TRIED TO APPLY BRAKE TO STOP, THE BRAKE WAS NOT ENGAGING. I WAS NOT ABLE TO PRESS THE BRAKE. AFTER COUPLE OF BLOCKS, I WILL COME TO A T JUNCTION AND I NEED TO TAKE LEFT ON THAT. THE CROSS TRAFFIC DOES NOT STOP AT THE JUNCTION. THE CAR WASN'T STOPPING AND I TOOK A HARD RIGHT TURN. AGAIN I TOOK A HARD RIGHT TURN IN 100-200 FEET. THE BRAKES WERE NOT ENGAGING AT ALL. AFTER SO MANY TIMES OF PRESSING HARD, FINALLY I WAS ABLE TO APPLY BRAKE AND STOP THE CAR. IT WAS A SCARY MOMENT THINKING THAT THE CAR IS GOING TO CRASH SOMEWHERE. I CALLED MY HONDA TECHNICIAN AND HE MENTIONED THAT IT COULD BE BECAUSE OF COLD WEATHER AND I SHOULD CALL HIM AGAIN IF THE PROBLEM RETURNS. THERE WERE A FEW TIMES, I FACED THE SAME PROBLEM. I WAS ABLE TO ENGAGE THE BRAKES AFTER A FEW MINUTES EACH TIME. I TOOK TO THE HONDA SERVICE CENTER IN FEB 2014 (OR AROUND THAT TIME). THE TECHNICIAN CHECKED AND TOLD ME THAT THEY WILL CALL HONDA TO FIND OUT ABOUT THIS SINCE ANOTHER HONDA VEHICLE (NOT PILOT) REPORTED SIMILAR ISSUE. WHEN I WENT TO TAKE BACK THE CAR, I WAS TOLD THAT THERE IS NO FIX TO THIS ISSUE. THE WORKAROUND IS TO RUN THE CAR FOR A WHILE BEFORE I DRIVE. SOMETIMES WE FORGET AND THE PROBLEM IS COMING REPEATEDLY EVEN WHEN THE TEMPERATURE IS IN SINGLE DIGIT. I FACED THE PROBLEM JUST A FEW DAYS BACK TOO. I AM NOT SURE WHETHER ANYONE ELSE USING HONDA VEHICLE REPORTED ABOUT THIS PROBLEM. PLEASE CONTACT ME FOR MORE INFO.
NHTSA complaint #10660968 — an unverified report by a vehicle owner.
at 60,130 milesLancaster, CACrash
SERVICE BRAKES
I BEGAN TO ACCELERATE FROM A STOP SIGN AND MY STEERING WHEEL STARTED TO SHAKE. IN AN EFFORT TO GAIN CONTROL OF THE VEHICLE, I PUSHED THE BRAKES. THE PROBLEM WAS, MY BRAKES WERE NOT RESPONDING TO ANY INPUTS. I HAD TO DRIVE MY VEHICLE IN A DITCH IN ORDER TO COME TO A COMPLETE STOP. LUCKILY, I WAS ONLY GOING 30MPH WHEN THIS OCCURRED. THIS IS A VERY DANGEROUS AND LIFE THREATENING SITUATION.
NHTSA complaint #10660746 — an unverified report by a vehicle owner.
at 62,000 milesGrand Rapids, MICrash1 injured
SERVICE BRAKES
THE BRAKES DIDN'T FUNCTION PROPERLY WHICH CAUSED ME TO STRIKE A TREE WITH MY FAMILY IN THE CAR. I WAS TRAVELING AT APPROXIMATELY 45 MILES PER HOUR WHEN ANOTHER VEHICLE HIT THE FRONT PASSENGER SIDE QUARTER PANEL AND IT SENT US ON PART OF A GRAVEL ROAD AND THEN OFF THE ROAD. I ENGAGED THE BRAKES UPON IMPACT AND HAD PLENTY OF TIME TO STOP BEFORE HEADING INTO TREES. THE VEHICLE DID SLOW, BUT NOT ENOUGH TO AVOID HITTING A TREE AT APPROXIMATELY 25-35 MPH, WHICH TOTALED THE VEHICLE.
NHTSA complaint #10655318 — an unverified report by a vehicle owner.
at 46,967 milesLake Luzerne, NY
SERVICE BRAKES
THE REAR BRAKE WEAR INDICATOR BEGAN EMITTING A CHIRP UPON BRAKING AT ABOUT 46000 MILES. RECENTLY THE BRAKES BEGAN "GROWLING" WHEN APPLIED AT VARIOUS SPEEDS. THE MPG APPROXIMATELY 3 MPG OVER THAT TIME PERIOD. THE DEALER REPORTED THAT THE REAR BRAKES WERE METAL ON METAL AND THAT THE FRONT BRAKES HAD 20% REMAINING ON SOME PART AND 40% ON OTHERS. HE ATTRIBUTED THE PREMATURE AND UNEVEN WEAR TO RUST. HE DID NOT MENTION ANY ROTOR PROBLEMS BUT MY RESEARCH INDICATES THERE IS A ROTOR PROBLEM THAT HONDA IS NOT ADDRESSING.
NHTSA complaint #10626892 — an unverified report by a vehicle owner.
at 39,018 milesPittstown, NJ
SERVICE BRAKES
2011 HONDA PILOT EXPERIENCING A SEVERE VIBRATION ISSUES WHEN APPLYING THE BRAKES WHEN TRAVELING AT HIGHWAY SPEEDS (45MPH+). THE VEHICLE STABILITY, STEERING AND CONTROL DO NOT FEEL SAFE UNDER THESE CONDITIONS. WE FIRST IDENTIFIED THE PROBLEM WITH HONDA AT 39000 MILES IN 2012 AND THEY BALANCED THE TIRES. BROUGHT TO HONDA'S ATTENTION AGAIN AT 69000 MILES IN AUGUST 2013. THEY REPLACED THE FRONT AND REAR BRAKE PADS AND RESURFACED FRONT AND REAR THE ROTORS FOR A CHARGE OF $478. STILL EXPERIENCING AT 80000 MILES AND THEY SAID WE NEED NEW FRONT ROTORS ($440) AND NEED TO REPLACE COMPLIANCE ARM BUSHINGS (FOUND COMPLIANCE BUSHINGS SPLIT AND TORN) FOR $736.95. PLEASE INVESTIGATE AS A SERIOUS DEFECTIVE ISSUE THAT PERHAPS WARRANTS A RECALL.
NHTSA complaint #10617912 — an unverified report by a vehicle owner.
at 75,760 milesDunkirk, MDCrash
SERVICE BRAKES
I WAS STOPPED IN A DRIVE THRU WITH MY FOOT ON THE BRAKE AND 2 VEHICLES IN FRONT OF ME. SUDDENLY ,WHILE MY FOOT WAS STILL ON THE BRAKE, MY TRUCK LUNGED FORWARD HITTING THE TRUCK IN FRONT ON ME AND FORCING THAT TRUCK TO HIT THE TRUCK IN FRONT OF THEM. BUT IT DIDN'T END THERE. WHEN MY TRUCK ORIGINALLY LUNGED, THE ENGINE REVVED AND AFTER HITTING THE TRUCK IN FRONT OF ME, MY TRUCK ENGINE CONTINUED TO REV UP AND DOWN AND MY TRUCK CONTINUED TO BOUNCE OFF AND ON THE TRUCK IN FRONT OF ME. AFTER THE INITIAL IMPACT I PLACED BOTH FEET ON THE BRAKE AND WAS PUSHING AS HARD AS I COULD TRYING TO MAKE MY TRUCK STOP. I WAS PRACTICALLY STANDING ON THE BRAKES, BUT I HAD NO CONTROL. THE REVVING AND BOUNCING OFF AND ON THE TRUCK IN FRONT OF ME WENT ON FOR SEVERAL SECONDS. FINALLY, MY LEGS GOT TIRED FROM PUSHING SO HARD ON THE BRAKES I JUST TOOK THEM OFF AND THE TRUCK JUST STOPPED MOVING AND ENGINE STOPPED REVVING. WHEN ALL OF THIS WAS HAPPENING, MY SENSORS NEVER WENT OFF. ALTHOUGH WHEN MY TRUCK CAME TO A STOP , I PUT IT IN PARK AND GOT OUT TO SEE IF THE PERSON IN FRONT OF ME WAS OK. I NOTICED THAT I WAS WITHIN 2 INCHES OF HER BUMPER AND WHEN I GOT BACK IN MY TRUCK, THE SENSOR WAS ONLY BEEPING. I CONTACTED AMERICAN HONDA WHO ADVISED ME TO TAKE IT TO HONDA OF BOWIE, WHERE I PURCHASED THE VEHICLE. I WAS TOLD THAT AN INSPECTOR FROM AMERICAN HONDA AND THE SERVICE MANAGER FROM HONDA OF BOWIE WOULD INSPECT THE TRUCK THOROUGHLY. AFTER DOING SO, THEY INFORMED MY HUSBAND THAT THERE WAS NOTHING WRONG WITH THE VEHICLE AND THERE WAS NOTHING THEY COULD DO. I FEEL THERE IS A SAFETY ISSUE WITH THIS TRUCK AND I AM VERY NERVOUS AND ANXIOUS WHEN DRIVING IT. I FEEL HONDA HAS LET ME DOWN AND IS REFUSING TO TAKE RESPONSIBILITY FOR A VERY SERIOUS ISSUE.
NHTSA complaint #10604414 — an unverified report by a vehicle owner.
at 38,003 milesHayward, CA
SERVICE BRAKES, HYDRAULIC
WHEN DRIVING ON THE FREEWAY AT SPEEDS OF 60 TO 65 WHEN I NEED TO BRAKE THE FRONT END OF MY PILOT SHIMMIES WHILE I APPLY THE BRAKE CAUSING ME TO NOT BE SURE IF I'M GOING TO BE ABLE TO STOP. I THOUGHT MAYBE IT WAS ROUGH ROAD SURFACE AND MY SON THOUGHT IT WAS OUT IF BALANCE TIRES. I DON'T DRIVE THE FREEWAY THAT OFTEN AND THERE WERE NO ISSUES WHILE DRIVING ON CITY STREETS. LATELY I'VE BEEN ON THE FREEWAY MORE THAN USUAL AND I NOTICED THE PROBLEM WAS GETTING WORSE. ON MAY 1ST I WENT TO COSTCO WHERE I PURCHASED MY RADIAL TIRES JANUARY 2013 AND HAD THEM CHECK THE BALANCE OF MY TIRES. THEY SAID THEY WERE BALANCED AND PRESSURE WAS GOOD. LATER THAT DAY I CALLED HONDA SAN LEANDRO WHILE DRIVING HANDS FREE STATING I HAD A SERIOUS PROBLEM. THE PILOT WAS SHIMMING/VIBRATING VERY HARD. I FELT THE PROBLEM WAS SO DANGEROUS THAT I TOOK MY PILOT TO AN AUTOMOTIVE SHOP VERY CLOSE TO MY LOCATION LEAVING IT FOR REPAIRS. THE OWNER OF THE SHOP CALLED ME THE NEXT MORNING MAY 2, 2014 TELLING ME WHAT HE FOUND. THE BUSHINGS WERE CRACKED AND BROKEN. I ASKED TO BE SHOWN WHERE THEY CAME FROM AND WAS SHOWN THE APPROXIMATE AREA UNDER A DIFFERENT CAR AND WAS TOLD THAT THESE TWO BUSHINGS HAD THE JOB OF PROVIDING A SMOOTH DRIVE. THE OWNER TOLD ME THAT HONDA CHANGED THE DESIGN OF THE REPLACEMENT BUSHINGS WHICH LEADS ME TO BELIEVE THEY KNEW THE ORIGINAL DESIGN WAS DEFECTIVE. WHY DIDN'T HONDA ISSUE A RECALL? MY PILOT NOW HAS ONLY 38,000 MILES. MY BILL IS $513.82 WITH THE 2 BUSHINGS BEING $306.26.I HAVE THE ORIGINAL BUSHINGS THAT WERE REMOVED FROM MY PILOT.
NHTSA complaint #10586965 — an unverified report by a vehicle owner.
at 33,000 milesChandler, AZ
SERVICE BRAKES
PURCHASED BRAND NEW PILOT IN JUNE 2011. I WAS DRIVING ON A FREEWAY AT 60 MPH AND WHEEL STARTED SHAKING WHEN I HIT BRAKES. DRIVING BECAME VERY DANGEROUS BECAUSE OF SHAKING. TALKED TO HONDA SERVICE DEALER ABOUT IT AND ISSUE IS ROTORS/BRAKES WHICH IS NOT COVERED UNDER WARRANTY. THIS SHOULD NOT HAPPEN IN A CARE THAT'S UNDER 3 YEARS 36000 MILE WARRANTY.
NHTSA complaint #10578263 — an unverified report by a vehicle owner.
at 22,000 milesSparta, WI
SERVICE BRAKES
PURCHASED A 2011 CERTIFIED USED HONDA PILOT IN JUNE 2013, 20,200 MILES, AFTER READING REVIEWS STATING THE RELIABILITY. WITHIN A COUPLE OF MONTHS, NOTICES A VIBRATION WHEN BRAKING. HONDA SERVICE STATION SAID THE ROTORS ARE WARPED AND RECOMMENDED RESURFACING AND NEW BRAKE PADS, BUT THAT THE WARRANTY WOULDN'T COVER THE COST. CALLED HONDA AND THEY VERIFIED THE PROBLEM WASN'T COVERED BY WARRANTY - NORMAL WEAR AND TEAR. SHORTLY AFTER, THE VEHICLE BEGAN PULLING WITH EVERY BUMP IN THE ROAD. IN ADDITION, THE TRANSMISSION BEGAN SLIPPING, JERKING, AND JUMPING INTO HIGHER GEAR WHEN COASTING TO A STOP. TOOK THE VEHICLE BACK TO THE HONDA SERVICE STATION AND WAS TOLD THAT IN ADDITION TO THE ROTOR ISSUE, THE TIRES WERE UNEVENLY WORN AND SHOULD BE REPLACED (24,000 MILES). THEY RECOMMENDED HAVING AN ALIGNMENT. WAS ALSO TOLD THERE IS NOTHING WRONG WITH THE TRANSMISSION, WHICH CLEARLY ISN'T THE CASE. TOOK THE VEHICLE TO A LOCAL SERVICE STATION FOR ALIGNMENT, TIRE ROTATION, AND BALANCE AND WAS TOLD THE ALIGNMENT AND BALANCE WERE ONLY SLIGHTLY OFF AND HAVING THEM DONE DIDN'T CORRECT THE PROBLEM. THEY ALSO STATED THE ROTORS SHOULD BE COVERED BY WARRANTY BECAUSE THERE WAS NO REASON FOR THEM TO WARPED AT SUCH A LOW MILEAGE. BETWEEN THE TRANSMISSION AND SUSPENSION PROBLEMS THE VEHICLE FEELS UNSAFE TO DRIVE. I'M VERY UNCOMFORTABLE DRIVING IT EVEN ON A SHORT HIGHWAY TRIP. A VERY EXPENSIVE, UNRELIABLE VEHICLE.
NHTSA complaint #10551983 — an unverified report by a vehicle owner.
at 30,000 milesBrewerton, NY
SERVICE BRAKES
WHEN SLOWING DOWN IN THE VEHICLE THE STEERING WHEEL VIBRATE AND DRIVER CAN LOSE CONTROL OF VEHICLE. THE BRAKES WHEN APPLIED TO SLOW DOWN OR STOP ALSO HAS PULSATING OR FEELS LIKE THEY MAY NOT BE STOPPING THE CAR AT ALL AND MORE PRESSURE HAS TO BE APPLIED TO THE PEDAL TO STOP. I HAVE FOUND SAME COMPLAINTS FROM OTHER CONSUMERS ON DIFFERENT COMPLAINT WEBSITES. THE ONLY RECOMMENDATIONS FROM HONDA ARE TO HAVE ROTORS RESURFACED. WHEN APPLYING THE BRAKES AT ANY SPEED OVER 50 MPG, THE STEERING WHEEL SHAKES LIKE AN EARTHQUAKE. DEALER SAID BRAKES WERE FINE AND THAT THERE WAS NO ISSUE. NEXT TRIP THE DEALER SAID THE BRAKES MIGHT NEED TO BE REDONE . AND THAT THE ROTORS WERE WARPED. REPAIRS WOULD NOT BE COVERED UNDER WARRANTY OR EXTENDED WARRANTY. THIS IS OBVIOUSLY A DEFECT AND NEEDS TO BE HANDLED BY HONDA. NOW APPROACHING 40K MILES AND THE PROBLEM IS MAKING ME NUTS. I'M GOING TO WIND UP PAYING OUT OF POCKET FOR THEIR POOR DESIGN.
NHTSA complaint #10524939 — an unverified report by a vehicle owner.
at 32,000 milesSuccasunna, NJ
SERVICE BRAKES
MY HONDA PILOT ALONG WITH NUMEROUS OTHER HONDA PILOT OWNERS ARE EXPERIENCING A SEVERE VIBRATION ISSUES WHEN APPLYING THE BRAKES TO JUST SLOW DOWN WHEN TRAVELING AT HIGH-WAY SPEEDS. THE VIBRATION CAN BE SO SEVERE THAT IF YOU ARE NOT HOLDING THE STEERING WHEEL FIRMLY IT COULD CAUSE YOU TO LOSE CONTROL OF THE VEHICLE. WHEN ADDRESSED AT HONDA DEALERSHIPS YOU ARE TOLD IT IS WARPED ROTORS AND THAT EVEN WITH A BRAKE JOB (WHICH IS NOT NECESSARY BASED UPON INSPECTION) THAT THE PROBLEM MAY RETURN. THERE IS BASICALLY NOTHING THEY CAN DO, SO LIVE WITH IT. THIS IS A SEVERE SAFETY ISSUE THAT HAS BEEN PREVIOUSLY REPORTED ON YOUR SITE AND NEEDS TO BE ADDRESSED THROUGH PROPER INSPECTION AND A RECALL.
NHTSA complaint #10524733 — an unverified report by a vehicle owner.
at 42,000 milesPleasanton, CA
SERVICE BRAKES
SAME ISSUE AS OTHERS HAVE POSTED HERE. FOR THE LAST SIX MONTHS THE CARS STEERING WHEEL AND SEAT SHAKE VIOLENTLY WHEN YOU APPLY THE BRAKES GOING OVER 50 MPH. WHEN THE WEATHER IS WARMER AND THE CAR HAS BEEN DRIVEN FOR OVER 1/2 HOUR, THE SHAKING GETS EVEN WORSE. YOU HAVE TO REAPPLY THE BRAKES AND HOPE THAT THE CAR SLOWS DOWN. WE HAD THE ROTORS TURNED AND IT GOT BETTER FOR A WEEK AND THEN RIGHT BACK TO BEFORE (OUT $100) HONDA DEALERSHIP IS SAYING IT ISA "NORMAL" WEAR AND TEAR ISSUE AND THERE IS NO REASON TO BE CONCERNED AND NO SAFETY ISSUE. SOUNDS LIKE THEY JUST DON'T WANT TO ADDRESS THIS DANGEROUS PROBLEM. I, ALSO, HAVE NEVER EXPERIENCED THIS PROBLEM IN A CAR BEFORE. I AM AFRAID TO DRIVE IT, BUT DON'T KNOW HOW TO FIX IT. I WISH A RECALL WOULD FORCE HONDA TO FIX THIS DANGEROUS PROBLEM BEFORE SOMEONE GETS SERIOUSLY INJURED.
NHTSA complaint #10523829 — an unverified report by a vehicle owner.
at 35,000 milesGravette, AR
SERVICE BRAKES
I FEEL THAT NHTSA SHOULD LOOK INTO 2011 HONDA PILOT BRAKES AND STEERING BECAUSE WHEN SLOWING DOWN IN THE VEHICLE THE STEERING WHEEL CAN VIBRATE AND DRIVER CAN LOSE CONTROL OF VEHICLE. THE BRAKES WHEN APPLIED TO SLOW DOWN OR STOP ALSO HAS PULSATING OR FEELS LIKE THEY MAY NOT BE STOPPING THE CAR AT ALL AND MORE PRESSURE HAS TO BE APPLIED TO THE PEDAL TO STOP. I HAVE FOUND SAME COMPLAINTS FROM OTHER CONSUMERS ON DIFFERENT COMPLAINT WEBSITES. THE ONLY RECOMMENDATIONS FROM HONDA ARE TO HAVE ROTORS RESURFACED AT THIS TIME BUT I BELIEVE THERE IS DEFECT IN THE BRAKES AND STEERING RACK AND SHOULD BE COVERED BY MANUFACTURER.
NHTSA complaint #10513772 — an unverified report by a vehicle owner.
at 22,500 milesBuford, GA
SERVICE BRAKES
WHEN APPLYING THE BRAKES AT ANY SPEED OVER 50 MPG, THE STEERING WHEEL SHAKES LIKE AN EARTHQUAKE. DEALER SAID BRAKES WERE FINE AND THAT THERE WAS NO ISSUE. NEXT TRIP THE DEALER SAID THE BRAKES MIGHT NEED TO BE REDONE (22K MILES REALLY?) AND THAT THE ROTORS WERE WARPED. REPAIRS WOULD NOT BE COVERED UNDER WARRANTY OR EXTENDED WARRANTY. THIS IS OBVIOUSLY A DEFECT AND NEEDS TO BE HANDLED BY HONDA. NOW APPROACHING 40K MILES AND THE PROBLEM IS MAKING ME NUTS. I'M GOING TO WIND UP PAYING OUT OF POCKET FOR THEIR POOR DESIGN. I JUST HOPE THE NEW ROTORS & PADS ON THE FRONT END WILL MAKE IT GO AWAY.
NHTSA complaint #10512293 — an unverified report by a vehicle owner.
at 24,000 milesFarasota, FL
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, HE DEPRESSED THE BRAKE PEDAL AND THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC FOR INSPECTION AND THEY STATED THAT THE ROTORS HAD WARPED AND THE BRAKE HARDWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 24,000.
NHTSA complaint #10511067 — an unverified report by a vehicle owner.
at 21,500 milesGoshen, IN
SERVICE BRAKES
I BOUGHT THIS USED CERTIFIED VEHICLE ON 4/20/2013 AND WAS DRIVING HOME FROM THE DEALER. THE GAS PEDAL STARTED TO VIBRATE A LITTLE AT SPEED BETWEEN 40 AND 50. AND I ALSO COULD HEAR A GRINDING NOISE FROM FRONT RIGHT. NEXT DAY MY WIFE WAS DRIVING AND I WAS SITTING IN THE PASSENGER SEAT AND I COULD FEEL THIS VIBRATION HUMMING SOUND AND COULD FEEL THE VIBRATION ON THE FLOOR. I CONTACTED THE DEALER I BOUGHT THEY DID NOT HAVE ANYBODY TO CHECK IT THAT TIME. THEN I TOOK TO THE DEALER CLOSE BY. THEY CHECKED AND TOLD ME I NEED A WHEEL ALIGNMENT AND NEW TIRES BECAUSE THEY ARE WARN UNEVENLY. I DID ALL THAT AND AFTER SPENDING CLOSER TO 1000 DOLLARS IT IS STILL DOING THE SAME THING. I HAVE SEEN THIS COMPLAINT IN THE HTTP://WWW.PILOTEERS.ORG/ A LOT. I TOLD THE DEALER ABOUT THE WHEEL BEARING AND BRAKES AND THEY SAY THEY ARE ALL GOOD. I AM SO FRUSTRATED NOW. THIS HAS ONLY 21000 MILES ON IT AND THIS IS GIVING THIS PROBLEM. HONDA SHOULD TAKE A GOOD LOOK AT THIS.
NHTSA complaint #10510328 — an unverified report by a vehicle owner.
at 13,000 milesOAK Hill, VA
SERVICE BRAKES
PASSENGER SIDE BACK WHEEL ROTORS MAKES A NOISE WHEN EVER I STEP ON MY BRAKES. I HAVE CALLED HONDA CUSTOMER SERVICE TODAY AND WAITING FOR THEIR CALL. I TOOK IT TO FAIRFAX HONDA AND THEY TOLD ME THAT THEY WILL NEED TO RESURFACE BACK ROTORS AND IT IS NOT COVERED UNDER MANUFACTURER WARRANTY EVEN THOUGH THE VEHICLE HAS LESS THAN 13000 MILES AND IS WELL UNDER 3 YEARS. WHEN I BOUGHT THE CAR THEY TOLD ME THAT EVERYTHING IS COVERED BUMPER TO BUMPER FOR THREE YEARS AND NOW THEY SAY ROTORS ARE NOT COVERED. SO A DEFECTIVE ROTOR IS NOT COVERED? I AM CONFUSED WHY HONDA IS DESTROYING ITS NAME BRAND.
NHTSA complaint #10509895 — an unverified report by a vehicle owner.
at 18,122 milesPeoria, AZCrash
SERVICE BRAKES
ON APRIL 16TH 2013, I WAS DRIVING MY 2011 HONDA PILOT ON MY STREET PREPARING TO DRIVE INTO MY DRIVEWAY, I SLOWED THE VEHICLE DOWN WHEN I SAW ANOTHER VEHICLE BEHIND ME. I PUT MY BLINKERS ON INFORMING OTHER VEHICLE I WAS GOING TO PULL INTO MY DRIVEWAY. I WAITED FOR THE OTHER VEHICLE PASSED THEN PROCEEDED TO GENTLY PRESSED ON THE GAS, THAT'S WHEN THE VEHICLE ACCELERATED VIOLENTLY SPEEDING ONTO MY DRIVEWAY. I IMMEDIATELY SLAMMED DOWN ON THE BRAKES BUT IT INSTEAD OF STOPPING THE CAR ACCELERATED EVEN FASTER. THE VEHICLE CRASHED INTO MY HOUSE DAMAGING THE PILLAR WALL STRUCTURE NEXT TO MY GARAGE DOOR. I TRIED PUTTING THE VEHICLE IN PARK BUT IT WAS JAMMED. WHEN IT FINALLY ALLOWED ME TO PUT IT IN PARK I PUT IT IN REVERSE AND AGAIN IT ACCELERATED UNCONTROLLABLY. I SLAMMED DOWN ON THE BRAKES BUT IT WOULDN'T STOP. THE ONLY WAY IT STOPPED IS WHEN IT CRASHED INTO THE VEHICLE PARKED ACROSS THE STREET. I HAD NIGHTMARES EVER SINCE. I HAD SENT IT TO THE HONDA DEALERSHIP AND EXPRESSED MY CONCERN WITH THE CAR AND INFORMED THEM THAT I NO LONGER FEEL SAFE IN THIS HONDA PILOT AND NO LONGER WANT TO DRIVE MY CAR. HONDA HAD TOLD ME THEY DIDN'T FIND ANYTHING WRONG WITH THE CAR. I COULDN'T BELIEVE WHAT I WAS HEARING. IN THE 20+ YEARS OF DRIVING I'VE NEVER EXPERIENCED HAVING A CAR ACCELERATE. I TRULY BELIEVE HONDA IS COVERING UP AND TRYING TO PROTECT THEMSELVES FROM A LAW SUIT. THEY ARE CAPABLE OF EASILY FIXING THE PROBLEM WITHOUT REPORTING IT. WHO''S TO QUESTION THEM OR CHECKED IF THEY DID THEIR JOB CORRECTLY OR IF THERE WAS A PROBLEM WITH THE THROTTLE, BRAKES OR ENGINE? NOW NO ONE WILL EVER KNOW THE TRUTH. I BELIEVE THAT THE HONDA PILOT 2011 IS NOT A SAVE CAR TO DRIVE AND NEEDS TO BE RECALLED AND HAVE AN INDEPENDENT COMPANY EXAMINE IT.
NHTSA complaint #10508958 — an unverified report by a vehicle owner.