Owners have filed 390 complaints
about the 2011 Honda Pilot with NHTSA between 2010 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 7 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the Honda Pilot. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 77
45% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1548.4%
Speedometer/Odometer
516.1%
Rearview Mirrors/Devices
39.7%
Automatic Transmission
39.7%
AIR Conditioner
26.5%
Instrument Cluster/Panel
13.2%
Accelerator Pedal
13.2%
Catalytic Convertor
13.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
186.4%
1,000 – 9,999 miles
3412.1%
10,000 – 24,999 miles
4215.0%
25,000 – 49,999 miles
6322.5%
50,000 – 74,999 miles
3913.9%
75,000 – 99,999 miles
2910.4%
100,000 – 149,999 miles
3713.2%
150,000+ miles
186.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2010peak 15Jul 2026
Recalls on the 2011 Honda Pilot
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2018523263,289 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator.
Recall 201301844,762 units in Canada
Airbag
On certain vehicles, the airbag cover may not have been adequately secured to the driver’s airbag module. As a result, the airbag may deploy with an irregular shape, or the cover may detach during deployment. Failure of the airbag to deploy in the designed manner during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect and, if necessary, replace the driver’s airbag module.
Recall 20113349,954 units in Canada
Seats And Restraints
On certain vehicles, the driver and front passenger seatbelt webbing may have been incorrectly manufactured. As a result, the seatbelt may detach from the anchor webbing during a crash. Failure of the seatbelt to restrain the seat occupant as intended would increase the risk of personal injury during a crash. Correction: Dealers will inspect and, if necessary, replace the driver and front passenger seatbelts.
Recall 2010451442 units in Canada
Suspension
On certain vehicles, the front axle spindle nuts, as well as the bolts that secure the front suspension damper brackets to the steering knuckles, may not have been tightened properly during vehicle assembly. If the spindle nuts or the front damper bracket bolts loosen and fall out the front suspension may collapse, which could cause a loss of vehicle control. A loss of vehicle control could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and replace the bolts that were not torqued to specifications.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 124,000 milesRandolph, MACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE APPROACHING AT A STOP LIGHT SHE CAME TO A COMPLETE STOP BEHIND ANOTHER VEHICLE AS THE VEHICLE JERKED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE RIGHT ARM. THE OTHER VEHICLE PASSENGER SPARE TIRE ON THE JEEP DETACHED FROM THE OTHER VEHICLE AND DAMAGED THE ENGINE. A POLICE REPORT WAS MADE. THE CONTACT DROVE TO THE HOSPITAL THE NEXT DAY AND WAS TREATED FOR INJURIES. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT SHOP WHERE IT WAS DEEMED A TOTAL LOSS BY INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED OR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
NHTSA complaint #11361476 — an unverified report by a vehicle owner.
at 124,000 milesRandolph, MACrash1 injured
SUSPENSION
TL* THE CONTACT OWNED A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE APPROACHING AT A STOP LIGHT SHE CAME TO A COMPLETE STOP BEHIND ANOTHER VEHICLE AS THE VEHICLE JERKED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE RIGHT ARM. THE OTHER VEHICLE PASSENGER SPARE TIRE ON THE JEEP DETACHED FROM THE OTHER VEHICLE AND DAMAGED THE ENGINE. A POLICE REPORT WAS MADE. THE CONTACT DROVE TO THE HOSPITAL THE NEXT DAY AND WAS TREATED FOR INJURIES. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT SHOP WHERE IT WAS DEEMED A TOTAL LOSS BY INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED OR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
NHTSA complaint #11361476 — an unverified report by a vehicle owner.
at 110,000 milesAgoura Hills, CACrash
STRUCTURE:BODY
UPON PULLING INTO A PARKING SPOT THE VEHICLE SUDDENLY ACCELERATED, EVEN THOUGH BRAKE FULLY DEPRESSED. DRIVER WAS UNABLE TO STOP FORWARD MOTION, AND THE VEHICLE HIT THE FLOWER BED AND A SMALL TREE. CONSIDERABLE DAMAGE TO CENTER BUMPER AND FRAME UNDERNEATH. A SEARCH OF THE INTERNET SHOWS NUMEROUS SIMILAR OCCURRENCES
NHTSA complaint #11337064 — an unverified report by a vehicle owner.
at 174,000 milesBaton Rouge, LACrash3 injured
AIR BAGS
OUR VEHICLE WAS INVOLVED IN A NEAR-HEAD ON COLLISION WITH DAMAGE PRIMARILY ON THE FRONT DRIVER'S SIDE QUARTER OF THE VEHICLE. OUR VEHICLE WAS TRAVELLING AT LEAST 45 MILES PER HOUR, THE EXACT SPEED IS UNKNOWN. THE DRIVER'S SIDE CURTAIN AIRBAGS DID NOT DEPLOY, BUT THE PASSENGER'S SIDE CURTAIN AIRBAGS DID. MY WIFE WAS THE DRIVER AND ONLY OCCUPANT, SHE BRIEFLY LOST CONSCIOUSNESS AFTER THE IMPACT. THE DRIVER'S SIDE DOOR WAS PARTIALLY CRUSHED IN AND THE TOP OF THE FRAME WAS BENT IN TOWARDS THE CABIN. WHEN SHE AWAKENED, MY WIFE SAW THE DOOR FRAME WITHIN A COUPLE OF INCHES OF HER FACE. THANKFULLY SHE DID NOT SEEM TO STRIKE HER HEAD AGAINST THE FRAME, BUT IT WAS EXTREMELY LUCKY THAT SHE DIDN'T. WHEN THE FIRST RESPONDERS ARRIVED, THEY HAD TO CUT THE CONNECTION TO THE SIDE CURTAIN AIRBAGS AND THEY WERE SURPRISED TO SEE THAT THE COLLISION HAD NOT TRIGGERED THEM. I HAVE ATTACHED A PICTURE OF THE VEHICLE DOOR FRAME AND THE AIRBAGS THAT FAILED TO DEPLOY. WE WANTED TO BRING THIS TO YOUR ATTENTION JUST IN CASE IT IS NOT AN ISOLATED INCIDENT.
NHTSA complaint #11207052 — an unverified report by a vehicle owner.
at 120,000 milesMadison, MSCrash
AIR BAGS
GOT IN A TWO CAR COLLISION. TOTALED OUT THE HONDA PILOT 2011. HIT HEAD ON. NO AIRBAGS WERE DEPLOYED IN THE PILOT. ACCIDENT TOOK PLACE ON HIGHWAY 51 IN RIDGELAND, MS. VEHICLE WAS NOT IN MOTION, OTHER VEHICLE GOING APPROXIMATELY 45 MPH.
NHTSA complaint #11140843 — an unverified report by a vehicle owner.
at 120,000 milesMadison, MSCrash
AIR BAGS
ACCIDENT TOOK PLACE ON HIGHWAY 51. MY CAR, THE 2011 HONDA PILOT, WAS DEAMED TOTALED BY INSURANCE. NO AIRBAGS WERE DEPLOYED DURING OR AFTER THE ACCIDENT OCCURRED. I WAS PULLING OUT OF A PARKING LOT AND TRUCK WITH A STEAL BUMPER HIT ME GOING APPROXIMATELY 45MPH. THE FRONT END OF THE HONDA PILOT WAS DEMOLISHED.
NHTSA complaint #11140988 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 149,775 milesLakeland, TN
SEAT BELTS
The contact owns a 2011 Honda Pilot. The contact stated that while parked, the front driver-side seat belt retractor failed to retract as intended. The contact related the failure to NHTSA Campaign Number: 11V468000 (Seat Belts). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,775.
NHTSA complaint #11749162 — an unverified report by a vehicle owner.
Juneau, AK
AIR BAGS
On XXX at approximately 6:04 PM, the vehicle was being driven on a highway in [XXX] — after dark, during an active snowstorm, on slick roads, at approximately 40 MPH — when the front passenger-side airbag deployed spontaneously with no collision, no impact, and no warning of any kind. There were no prior warning lamps or symptoms. The deployment cracked the windshield and caused interior damage. The component is available for inspection upon request. This vehicle had the Takata recall performed in 2019. The failure is believed to be related to NHTSA Recall 19V502000 (Honda Recall Nos. F5F/Q5E), covering 2009-2015 Honda Pilots with passenger frontal airbag inflators that may explode due to propellant degradation from humidity and temperature cycling. A spontaneous deployment with no crash is consistent with this defect. The vehicle was inspected by an authorized Honda dealership. Technician findings included: blown fuses 9 and 11, diagnostic system crashing repeatedly, complete loss of SRS/ABS/gauge communication, burning smell from the airbag inflator, copious F-CAN malfunction codes, and DTC U0151. Technician concluded: "ADVISE replacing deployed passenger airbag and inflator assembly." The dealership confirmed the component needs replacement but could not determine the cause. A spontaneous airbag deployment at highway speed during a snowstorm with no crash poses extreme risk to the driver and public. This incident warrants investigation to determine whether recall remedy parts from prior Takata campaigns are continuing to fail in other vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11744589 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 115,776 and at the time of registration. The contact stated the vehicle was currently at 116,187 miles. The contact recently received a Carfax Report and discovered that the mileage was 191,299 on March 22, 2026. The mileage was listed at 115,776.
NHTSA complaint #11729775 — an unverified report by a vehicle owner.
at 204,000 milesBakersfield, CA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Odometer Fraud. The contact purchased a 2011 Honda Pilot. It was discovered that there was a mileage discrepancy. The vehicle was a private sale from the Facebook Marketplace on 2/25/26. At the time of purchase, the vehicle mileage was 144,135. After retrieving a Carfax Report, the contact discovered that the mileage was 204,000. The contact stated that while driving at speeds of 35 MPH or lower, there were sounds of an electrical system failure coming from the vehicle. The following morning, the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer confirmed that the actual mileage was 204,000. The contact reported the odometer fraud to the DMV, who then informed the contact that the private seller had not transferred the title yet. The manufacturer was not made aware of the failure.
NHTSA complaint #11721713 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Honda Pilot. It was discovered that there was a mileage discrepancy. The vehicle was a private sale from the Facebook Marketplace on 2/25/26. At the time of purchase, the vehicle mileage was 144,135. After retrieving a Carfax Report, the contact discovered that the mileage was 204,000. The contact stated that while driving at speeds of 35 MPH or lower, there were sounds of an electrical system failure coming from the vehicle. The following morning, the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer confirmed that the actual mileage was 204,000. The contact reported the odometer fraud to the DMV, who then informed the contact that the private seller had not transferred the title yet. The manufacturer was not made aware of the failure.
NHTSA complaint #11721713 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 144,000. Twenty-four hours after the purchase, the check engine warning light illuminated. The contact had an appraisal on the vehicle, and it was discovered that the mileage on the Title was 204,000.
NHTSA complaint #11720964 — an unverified report by a vehicle owner.
Chicago, IL
AIR BAGS
Unknown
NHTSA complaint #11712050 — an unverified report by a vehicle owner.
Montverde, FL
SEAT BELTS
Malfunctioned the brake the pedal and the seatbelt it was on Friday to I was driving after I yield drive there was few cars head of me ON A distance now I am trying to start slowdown early can't find the brake so I press the pedal with force when the pedal reaches to the floor slim stop right behind the car of me I will say 99% inch away to touch the car in front of me and the seatbelt even help me back and the all way have trying to move to other direction on when driving shifting unstable I don't fell save at all when I'm driving that specially driving to work at night for me that car need to have a state inspection and a complete repair before the dealership sold that car to me
NHTSA complaint #11695719 — an unverified report by a vehicle owner.
Montverde, FL
SERVICE BRAKES
Malfunctioned the brake the pedal and the seatbelt it was on Friday to I was driving after I yield drive there was few cars head of me ON A distance now I am trying to start slowdown early can't find the brake so I press the pedal with force when the pedal reaches to the floor slim stop right behind the car of me I will say 99% inch away to touch the car in front of me and the seatbelt even help me back and the all way have trying to move to other direction on when driving shifting unstable I don't fell save at all when I'm driving that specially driving to work at night for me that car need to have a state inspection and a complete repair before the dealership sold that car to me
NHTSA complaint #11695719 — an unverified report by a vehicle owner.
at 150,000 milesCastle Rock, CO
VISIBILITY
The contact’s wife owns a 2011 Honda Pilot. The contact stated that while the vehicle was parked and turned off, the rear window unexpectedly shattered. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 150,000.
NHTSA complaint #11684991 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 55,653 and at the time of registration, it was discovered that the mileage was 225,000.
NHTSA complaint #11676811 — an unverified report by a vehicle owner.
Richmond, VA
SERVICE BRAKES
Break pedal goes to the floor
NHTSA complaint #11669371 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 150,000, and at the time of registration, it was discovered that the mileage was 166,000.
NHTSA complaint #11657444 — an unverified report by a vehicle owner.
Ware, MA
UNKNOWN OR OTHER
He sold me the Honda 2011 pilot the defective transmission I bought it from the person by marketplace when 1 week ago when I took it to change the transmission oil they told me that the transmission was damaged
NHTSA complaint #11653372 — an unverified report by a vehicle owner.
Bronx, NY
ENGINE
I was driving along [XXX] , wheb I came to a stop at the stoplight at the intersection of [XXX] The vehicle shut off and couldn't restart. I had to tow it to a garage where the engine is being repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11652013 — an unverified report by a vehicle owner.
Chatham, NY
UNKNOWN OR OTHER
I was hearing clunking in the back and brought it into the shop to get it checked out. I was told the rear subframe broke from being rusted/rotted out. I looked my car up to see if there were any recalls for it and found that there were recalls/buy backs for the same thing for 2003-2008 Honda pilots, 2007-2011 CR-V's and Ridgeline's in cold weather states, but not for my year of pilot even though it is the same issue wrong with the subframe. We tried contacting Honda, but after going back and forth with voice messages they told us there was nothing they can do because our year didn't have the recall. The pictures I uploaded are stills from videos taken. The videos can't be uploaded though this.
NHTSA complaint #11632217 — an unverified report by a vehicle owner.
Seabrook, NH
FUEL/PROPULSION SYSTEM
The gas tank bands are rusting out, they are about to break causing the gas tank to fall and probably catch fire. The gas tank protector and gas tank guard are also rusted out to the point of falling off and crumbling rust.
NHTSA complaint #11562504 — an unverified report by a vehicle owner.
at 246,632 milesMadison, AL
VISIBILITY:REARVIEW MIRRORS/DEVICES
The contact owns a 2011 Honda Pilot. The contact stated that the rearview mirror was inoperable. The contact was unable to view objects in the rearview mirror. The vehicle was taken to the dealer, where it was diagnosed that the rearview mirror had delaminated from the inside and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 246,632.
NHTSA complaint #11558917 — an unverified report by a vehicle owner.
at 318,000 milesRichmond, VA
ELECTRICAL SYSTEM
The contact owns a 2011 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact related the failure to NHTSA Campaign Number: 12V573000 (Electrical System) however, neither the VIN nor the year vehicle was included. The vehicle was taken to an independent mechanic, who informed the contact that the ignition switch needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 318,000.
NHTSA complaint #11538946 — an unverified report by a vehicle owner.
Buffalo, NY
AIR BAGS
Airbag light on.
NHTSA complaint #11538796 — an unverified report by a vehicle owner.
at 140,000 milesBryn Mawr, PA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2011 Honda Pilot. The contact stated that while in the process of parallel parking, he shifted into drive(D) and slightly depressed the accelerator pedal however, the vehicle accelerated forward unintendedly and hit the rear driver's side fender of another unoccupied parked vehicle. The contact stated his foot was stuck on the accelerator pedal. The contact stated that he had to manually remove his foot from the accelerator pedal. The contact was able to continue driving. An unknown local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 140,000.
NHTSA complaint #11536107 — an unverified report by a vehicle owner.
Louisville, KY
POWER TRAIN
Have a known hacker. They have shown experience on remote hacking using TimeStomping and ECM modifications. I work as an Amazon Delivery driver in Kentucky. My Hackers are my Employer and the Operations Manager. The same hacking to their company vehicles are being done to employees personal vehicles. Forced Limp Mode, Power distribution, Fake sensors malfunctions, and Alarm controls are reoccurring. My entire communications network is compromised. When I called Honda (888) 528-7876) from my Boost Mobile iPhone, the automated system did not recognize my T-Mobile Android phone number that is registered on MyHonda. The person I spoke to asked my name, Vin number, and then asked if the T-Mobile phone number is the one associated with my Honda Pilot. After I mentioned the automated system did not have that number, I was to my number popped up as a caller ID. 2 different phones on 2 different networks acting as one!?!? 05/24/2023 At 11:55 am, I travel from my work to tha gas station. I put air in a tire that seems to leak air sporadically. After about 2 mins, my pilot power systems light turns on. I have already had my battery and systems tested less the 2 months prior, but travel down hwy for 15 miles. While having battery looked at, my pilot deactivated the air-bag system. The Auto Zone employee attempted to pull check engine codes. The first 2 attempts the pilot would not read anything at all. After I explained the previous instances when this had happened before with multiple other vehicles, he was finally able to read multiple (undisplayed) codes. As I travelled to the mechanic, I received a mystery call. Did not answer, but called back on android phone. It was a fund raising auto number. My pilot is hacked and using false time stamps. I was told this was discovered before, but never addressed as a form of undetectable hacking.
NHTSA complaint #11523691 — an unverified report by a vehicle owner.
Louisville, KY
AIR BAGS
Have a known hacker. They have shown experience on remote hacking using TimeStomping and ECM modifications. I work as an Amazon Delivery driver in Kentucky. My Hackers are my Employer and the Operations Manager. The same hacking to their company vehicles are being done to employees personal vehicles. Forced Limp Mode, Power distribution, Fake sensors malfunctions, and Alarm controls are reoccurring. My entire communications network is compromised. When I called Honda (888) 528-7876) from my Boost Mobile iPhone, the automated system did not recognize my T-Mobile Android phone number that is registered on MyHonda. The person I spoke to asked my name, Vin number, and then asked if the T-Mobile phone number is the one associated with my Honda Pilot. After I mentioned the automated system did not have that number, I was to my number popped up as a caller ID. 2 different phones on 2 different networks acting as one!?!? 05/24/2023 At 11:55 am, I travel from my work to tha gas station. I put air in a tire that seems to leak air sporadically. After about 2 mins, my pilot power systems light turns on. I have already had my battery and systems tested less the 2 months prior, but travel down hwy for 15 miles. While having battery looked at, my pilot deactivated the air-bag system. The Auto Zone employee attempted to pull check engine codes. The first 2 attempts the pilot would not read anything at all. After I explained the previous instances when this had happened before with multiple other vehicles, he was finally able to read multiple (undisplayed) codes. As I travelled to the mechanic, I received a mystery call. Did not answer, but called back on android phone. It was a fund raising auto number. My pilot is hacked and using false time stamps. I was told this was discovered before, but never addressed as a form of undetectable hacking.
NHTSA complaint #11523691 — an unverified report by a vehicle owner.
Louisville, KY
ELECTRICAL SYSTEM
Have a known hacker. They have shown experience on remote hacking using TimeStomping and ECM modifications. I work as an Amazon Delivery driver in Kentucky. My Hackers are my Employer and the Operations Manager. The same hacking to their company vehicles are being done to employees personal vehicles. Forced Limp Mode, Power distribution, Fake sensors malfunctions, and Alarm controls are reoccurring. My entire communications network is compromised. When I called Honda (888) 528-7876) from my Boost Mobile iPhone, the automated system did not recognize my T-Mobile Android phone number that is registered on MyHonda. The person I spoke to asked my name, Vin number, and then asked if the T-Mobile phone number is the one associated with my Honda Pilot. After I mentioned the automated system did not have that number, I was to my number popped up as a caller ID. 2 different phones on 2 different networks acting as one!?!? 05/24/2023 At 11:55 am, I travel from my work to tha gas station. I put air in a tire that seems to leak air sporadically. After about 2 mins, my pilot power systems light turns on. I have already had my battery and systems tested less the 2 months prior, but travel down hwy for 15 miles. While having battery looked at, my pilot deactivated the air-bag system. The Auto Zone employee attempted to pull check engine codes. The first 2 attempts the pilot would not read anything at all. After I explained the previous instances when this had happened before with multiple other vehicles, he was finally able to read multiple (undisplayed) codes. As I travelled to the mechanic, I received a mystery call. Did not answer, but called back on android phone. It was a fund raising auto number. My pilot is hacked and using false time stamps. I was told this was discovered before, but never addressed as a form of undetectable hacking.
NHTSA complaint #11523691 — an unverified report by a vehicle owner.
Dunkirk, NY
ELECTRICAL SYSTEM
There must be some department that will resolve this safety issue. American Honda case # 13705515 . Largely unknown by most Honda owners is the built in DysFunction of all locks unlocking, all windows and moonroof opening by pressing unlock then again & hold. There are countless stories of damage and danger to customers vehicles like myself. No one uses this " feature " and in my case it happens in the middle of the night by itself for no reason. My 2011 Honda Pilot has been seriously rained inside of and snowed in causing interior damage as well as possible electrical damage, that is very well a safety issue. The immediate safety issue is that the vehicle is rendered open to any criminal who may hide inside to attack the owner, this is a breach of security that all vehicle owners expect their vehicle to stay locked and safe. Please help customers get Honda to reprogram all body module computers to delete this " function " at Hondas expense.
NHTSA complaint #11512907 — an unverified report by a vehicle owner.