Owners have filed 393 complaints
about the 2011 Honda Pilot with NHTSA between 2010 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 7 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the Honda Pilot. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 77
45% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1548.4%
Speedometer/Odometer
516.1%
Rearview Mirrors/Devices
39.7%
Automatic Transmission
39.7%
AIR Conditioner
26.5%
Automatic Emergency Braking
13.2%
Adaptive Cruise Control
13.2%
Warnings
13.2%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
186.4%
1,000 – 9,999 miles
3412.1%
10,000 – 24,999 miles
4215.0%
25,000 – 49,999 miles
6322.5%
50,000 – 74,999 miles
3913.9%
75,000 – 99,999 miles
2910.4%
100,000 – 149,999 miles
3713.2%
150,000+ miles
186.4%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2011 Honda Pilot SUV AWD
16.4% risk
2011 Honda Pilot SUV FWD
17.4% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2010peak 15Sep 2026
Recalls on the 2011 Honda Pilot
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V502000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
19V378000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
18V661000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshir
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
18V268000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
18V042000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ev
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
17V545000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
Risk: In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
17V030000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-200
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
16V346000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inf
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2018523263,289 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag inflator.
Recall 201301844,762 units in Canada
Airbag
On certain vehicles, the airbag cover may not have been adequately secured to the driver’s airbag module. As a result, the airbag may deploy with an irregular shape, or the cover may detach during deployment. Failure of the airbag to deploy in the designed manner during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect and, if necessary, replace the driver’s airbag module.
Recall 20113349,954 units in Canada
Seats And Restraints
On certain vehicles, the driver and front passenger seatbelt webbing may have been incorrectly manufactured. As a result, the seatbelt may detach from the anchor webbing during a crash. Failure of the seatbelt to restrain the seat occupant as intended would increase the risk of personal injury during a crash. Correction: Dealers will inspect and, if necessary, replace the driver and front passenger seatbelts.
Recall 2010451442 units in Canada
Suspension
On certain vehicles, the front axle spindle nuts, as well as the bolts that secure the front suspension damper brackets to the steering knuckles, may not have been tightened properly during vehicle assembly. If the spindle nuts or the front damper bracket bolts loosen and fall out the front suspension may collapse, which could cause a loss of vehicle control. A loss of vehicle control could result in a crash causing property damage and/or personal injury. Correction: Dealers will inspect and replace the bolts that were not torqued to specifications.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 124,000 milesRandolph, MACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE APPROACHING AT A STOP LIGHT SHE CAME TO A COMPLETE STOP BEHIND ANOTHER VEHICLE AS THE VEHICLE JERKED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE RIGHT ARM. THE OTHER VEHICLE PASSENGER SPARE TIRE ON THE JEEP DETACHED FROM THE OTHER VEHICLE AND DAMAGED THE ENGINE. A POLICE REPORT WAS MADE. THE CONTACT DROVE TO THE HOSPITAL THE NEXT DAY AND WAS TREATED FOR INJURIES. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT SHOP WHERE IT WAS DEEMED A TOTAL LOSS BY INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED OR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
NHTSA complaint #11361476 — an unverified report by a vehicle owner.
at 124,000 milesRandolph, MACrash1 injured
SUSPENSION
TL* THE CONTACT OWNED A 2011 HONDA PILOT. THE CONTACT STATED THAT WHILE APPROACHING AT A STOP LIGHT SHE CAME TO A COMPLETE STOP BEHIND ANOTHER VEHICLE AS THE VEHICLE JERKED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE RIGHT ARM. THE OTHER VEHICLE PASSENGER SPARE TIRE ON THE JEEP DETACHED FROM THE OTHER VEHICLE AND DAMAGED THE ENGINE. A POLICE REPORT WAS MADE. THE CONTACT DROVE TO THE HOSPITAL THE NEXT DAY AND WAS TREATED FOR INJURIES. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT SHOP WHERE IT WAS DEEMED A TOTAL LOSS BY INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED OR THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
NHTSA complaint #11361476 — an unverified report by a vehicle owner.
at 110,000 milesAgoura Hills, CACrash
STRUCTURE:BODY
UPON PULLING INTO A PARKING SPOT THE VEHICLE SUDDENLY ACCELERATED, EVEN THOUGH BRAKE FULLY DEPRESSED. DRIVER WAS UNABLE TO STOP FORWARD MOTION, AND THE VEHICLE HIT THE FLOWER BED AND A SMALL TREE. CONSIDERABLE DAMAGE TO CENTER BUMPER AND FRAME UNDERNEATH. A SEARCH OF THE INTERNET SHOWS NUMEROUS SIMILAR OCCURRENCES
NHTSA complaint #11337064 — an unverified report by a vehicle owner.
at 174,000 milesBaton Rouge, LACrash3 injured
AIR BAGS
OUR VEHICLE WAS INVOLVED IN A NEAR-HEAD ON COLLISION WITH DAMAGE PRIMARILY ON THE FRONT DRIVER'S SIDE QUARTER OF THE VEHICLE. OUR VEHICLE WAS TRAVELLING AT LEAST 45 MILES PER HOUR, THE EXACT SPEED IS UNKNOWN. THE DRIVER'S SIDE CURTAIN AIRBAGS DID NOT DEPLOY, BUT THE PASSENGER'S SIDE CURTAIN AIRBAGS DID. MY WIFE WAS THE DRIVER AND ONLY OCCUPANT, SHE BRIEFLY LOST CONSCIOUSNESS AFTER THE IMPACT. THE DRIVER'S SIDE DOOR WAS PARTIALLY CRUSHED IN AND THE TOP OF THE FRAME WAS BENT IN TOWARDS THE CABIN. WHEN SHE AWAKENED, MY WIFE SAW THE DOOR FRAME WITHIN A COUPLE OF INCHES OF HER FACE. THANKFULLY SHE DID NOT SEEM TO STRIKE HER HEAD AGAINST THE FRAME, BUT IT WAS EXTREMELY LUCKY THAT SHE DIDN'T. WHEN THE FIRST RESPONDERS ARRIVED, THEY HAD TO CUT THE CONNECTION TO THE SIDE CURTAIN AIRBAGS AND THEY WERE SURPRISED TO SEE THAT THE COLLISION HAD NOT TRIGGERED THEM. I HAVE ATTACHED A PICTURE OF THE VEHICLE DOOR FRAME AND THE AIRBAGS THAT FAILED TO DEPLOY. WE WANTED TO BRING THIS TO YOUR ATTENTION JUST IN CASE IT IS NOT AN ISOLATED INCIDENT.
NHTSA complaint #11207052 — an unverified report by a vehicle owner.
at 120,000 milesMadison, MSCrash
AIR BAGS
GOT IN A TWO CAR COLLISION. TOTALED OUT THE HONDA PILOT 2011. HIT HEAD ON. NO AIRBAGS WERE DEPLOYED IN THE PILOT. ACCIDENT TOOK PLACE ON HIGHWAY 51 IN RIDGELAND, MS. VEHICLE WAS NOT IN MOTION, OTHER VEHICLE GOING APPROXIMATELY 45 MPH.
NHTSA complaint #11140843 — an unverified report by a vehicle owner.
at 120,000 milesMadison, MSCrash
AIR BAGS
ACCIDENT TOOK PLACE ON HIGHWAY 51. MY CAR, THE 2011 HONDA PILOT, WAS DEAMED TOTALED BY INSURANCE. NO AIRBAGS WERE DEPLOYED DURING OR AFTER THE ACCIDENT OCCURRED. I WAS PULLING OUT OF A PARKING LOT AND TRUCK WITH A STEAL BUMPER HIT ME GOING APPROXIMATELY 45MPH. THE FRONT END OF THE HONDA PILOT WAS DEMOLISHED.
NHTSA complaint #11140988 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Largo, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
All of the components associate with the Advanced Driver Assistance Systems (ADAS) on my 2021 Honda Passport failed at the same time. From what I have learned, they are all associated with the windshield-mounted camera (also called the monocular camera or lane assist camera) that controls safety features like the Lane Keeping Assist System (LKAS) and Lane Departure Warning, among others. The dashboard lights for all of these features remain illuminated, meaning that none of these safety features are working. The module/camera has a history with this vehicle of overheating and failing. My safety is at risk because all of these features are now disabled until the part is replaced. I took my vehicle to a local mechanic but not to a Honda dealership. I have been told that there is no recall issued, but that the problem is widespread throughout 3-4 years of this model of Honda Passports. To replace this part, I have been told costs consumers $1800-$2400, and can only be done at the dealership. There were no problems with the vehicle prior to the failure of the part. The vehicle is a 2011 model with 66,000 miles on it.
NHTSA complaint #11763684 — an unverified report by a vehicle owner.
Largo, FL
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
All of the components associate with the Advanced Driver Assistance Systems (ADAS) on my 2021 Honda Passport failed at the same time. From what I have learned, they are all associated with the windshield-mounted camera (also called the monocular camera or lane assist camera) that controls safety features like the Lane Keeping Assist System (LKAS) and Lane Departure Warning, among others. The dashboard lights for all of these features remain illuminated, meaning that none of these safety features are working. The module/camera has a history with this vehicle of overheating and failing. My safety is at risk because all of these features are now disabled until the part is replaced. I took my vehicle to a local mechanic but not to a Honda dealership. I have been told that there is no recall issued, but that the problem is widespread throughout 3-4 years of this model of Honda Passports. To replace this part, I have been told costs consumers $1800-$2400, and can only be done at the dealership. There were no problems with the vehicle prior to the failure of the part. The vehicle is a 2011 model with 66,000 miles on it.
NHTSA complaint #11763684 — an unverified report by a vehicle owner.
All of the components associate with the Advanced Driver Assistance Systems (ADAS) on my 2021 Honda Passport failed at the same time. From what I have learned, they are all associated with the windshield-mounted camera (also called the monocular camera or lane assist camera) that controls safety features like the Lane Keeping Assist System (LKAS) and Lane Departure Warning, among others. The dashboard lights for all of these features remain illuminated, meaning that none of these safety features are working. The module/camera has a history with this vehicle of overheating and failing. My safety is at risk because all of these features are now disabled until the part is replaced. I took my vehicle to a local mechanic but not to a Honda dealership. I have been told that there is no recall issued, but that the problem is widespread throughout 3-4 years of this model of Honda Passports. To replace this part, I have been told costs consumers $1800-$2400, and can only be done at the dealership. There were no problems with the vehicle prior to the failure of the part. The vehicle is a 2011 model with 66,000 miles on it.
NHTSA complaint #11763684 — an unverified report by a vehicle owner.
at 149,775 milesLakeland, TN
SEAT BELTS
The contact owns a 2011 Honda Pilot. The contact stated that while parked, the front driver-side seat belt retractor failed to retract as intended. The contact related the failure to NHTSA Campaign Number: 11V468000 (Seat Belts). The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 149,775.
NHTSA complaint #11749162 — an unverified report by a vehicle owner.
Juneau, AK
AIR BAGS
On XXX at approximately 6:04 PM, the vehicle was being driven on a highway in [XXX] — after dark, during an active snowstorm, on slick roads, at approximately 40 MPH — when the front passenger-side airbag deployed spontaneously with no collision, no impact, and no warning of any kind. There were no prior warning lamps or symptoms. The deployment cracked the windshield and caused interior damage. The component is available for inspection upon request. This vehicle had the Takata recall performed in 2019. The failure is believed to be related to NHTSA Recall 19V502000 (Honda Recall Nos. F5F/Q5E), covering 2009-2015 Honda Pilots with passenger frontal airbag inflators that may explode due to propellant degradation from humidity and temperature cycling. A spontaneous deployment with no crash is consistent with this defect. The vehicle was inspected by an authorized Honda dealership. Technician findings included: blown fuses 9 and 11, diagnostic system crashing repeatedly, complete loss of SRS/ABS/gauge communication, burning smell from the airbag inflator, copious F-CAN malfunction codes, and DTC U0151. Technician concluded: "ADVISE replacing deployed passenger airbag and inflator assembly." The dealership confirmed the component needs replacement but could not determine the cause. A spontaneous airbag deployment at highway speed during a snowstorm with no crash poses extreme risk to the driver and public. This incident warrants investigation to determine whether recall remedy parts from prior Takata campaigns are continuing to fail in other vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11744589 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 115,776 and at the time of registration. The contact stated the vehicle was currently at 116,187 miles. The contact recently received a Carfax Report and discovered that the mileage was 191,299 on March 22, 2026. The mileage was listed at 115,776.
NHTSA complaint #11729775 — an unverified report by a vehicle owner.
at 204,000 milesBakersfield, CA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Odometer Fraud. The contact purchased a 2011 Honda Pilot. It was discovered that there was a mileage discrepancy. The vehicle was a private sale from the Facebook Marketplace on 2/25/26. At the time of purchase, the vehicle mileage was 144,135. After retrieving a Carfax Report, the contact discovered that the mileage was 204,000. The contact stated that while driving at speeds of 35 MPH or lower, there were sounds of an electrical system failure coming from the vehicle. The following morning, the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer confirmed that the actual mileage was 204,000. The contact reported the odometer fraud to the DMV, who then informed the contact that the private seller had not transferred the title yet. The manufacturer was not made aware of the failure.
NHTSA complaint #11721713 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Honda Pilot. It was discovered that there was a mileage discrepancy. The vehicle was a private sale from the Facebook Marketplace on 2/25/26. At the time of purchase, the vehicle mileage was 144,135. After retrieving a Carfax Report, the contact discovered that the mileage was 204,000. The contact stated that while driving at speeds of 35 MPH or lower, there were sounds of an electrical system failure coming from the vehicle. The following morning, the check engine warning light was illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The dealer confirmed that the actual mileage was 204,000. The contact reported the odometer fraud to the DMV, who then informed the contact that the private seller had not transferred the title yet. The manufacturer was not made aware of the failure.
NHTSA complaint #11721713 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 144,000. Twenty-four hours after the purchase, the check engine warning light illuminated. The contact had an appraisal on the vehicle, and it was discovered that the mileage on the Title was 204,000.
NHTSA complaint #11720964 — an unverified report by a vehicle owner.
Chicago, IL
AIR BAGS
Unknown
NHTSA complaint #11712050 — an unverified report by a vehicle owner.
Montverde, FL
SEAT BELTS
Malfunctioned the brake the pedal and the seatbelt it was on Friday to I was driving after I yield drive there was few cars head of me ON A distance now I am trying to start slowdown early can't find the brake so I press the pedal with force when the pedal reaches to the floor slim stop right behind the car of me I will say 99% inch away to touch the car in front of me and the seatbelt even help me back and the all way have trying to move to other direction on when driving shifting unstable I don't fell save at all when I'm driving that specially driving to work at night for me that car need to have a state inspection and a complete repair before the dealership sold that car to me
NHTSA complaint #11695719 — an unverified report by a vehicle owner.
Montverde, FL
SERVICE BRAKES
Malfunctioned the brake the pedal and the seatbelt it was on Friday to I was driving after I yield drive there was few cars head of me ON A distance now I am trying to start slowdown early can't find the brake so I press the pedal with force when the pedal reaches to the floor slim stop right behind the car of me I will say 99% inch away to touch the car in front of me and the seatbelt even help me back and the all way have trying to move to other direction on when driving shifting unstable I don't fell save at all when I'm driving that specially driving to work at night for me that car need to have a state inspection and a complete repair before the dealership sold that car to me
NHTSA complaint #11695719 — an unverified report by a vehicle owner.
at 150,000 milesCastle Rock, CO
VISIBILITY
The contact’s wife owns a 2011 Honda Pilot. The contact stated that while the vehicle was parked and turned off, the rear window unexpectedly shattered. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 150,000.
NHTSA complaint #11684991 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 55,653 and at the time of registration, it was discovered that the mileage was 225,000.
NHTSA complaint #11676811 — an unverified report by a vehicle owner.
Richmond, VA
SERVICE BRAKES
Break pedal goes to the floor
NHTSA complaint #11669371 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2011 Honda Pilot. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 150,000, and at the time of registration, it was discovered that the mileage was 166,000.
NHTSA complaint #11657444 — an unverified report by a vehicle owner.
Ware, MA
UNKNOWN OR OTHER
He sold me the Honda 2011 pilot the defective transmission I bought it from the person by marketplace when 1 week ago when I took it to change the transmission oil they told me that the transmission was damaged
NHTSA complaint #11653372 — an unverified report by a vehicle owner.
Bronx, NY
ENGINE
I was driving along [XXX] , wheb I came to a stop at the stoplight at the intersection of [XXX] The vehicle shut off and couldn't restart. I had to tow it to a garage where the engine is being repaired. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11652013 — an unverified report by a vehicle owner.
Chatham, NY
UNKNOWN OR OTHER
I was hearing clunking in the back and brought it into the shop to get it checked out. I was told the rear subframe broke from being rusted/rotted out. I looked my car up to see if there were any recalls for it and found that there were recalls/buy backs for the same thing for 2003-2008 Honda pilots, 2007-2011 CR-V's and Ridgeline's in cold weather states, but not for my year of pilot even though it is the same issue wrong with the subframe. We tried contacting Honda, but after going back and forth with voice messages they told us there was nothing they can do because our year didn't have the recall. The pictures I uploaded are stills from videos taken. The videos can't be uploaded though this.
NHTSA complaint #11632217 — an unverified report by a vehicle owner.
Seabrook, NH
FUEL/PROPULSION SYSTEM
The gas tank bands are rusting out, they are about to break causing the gas tank to fall and probably catch fire. The gas tank protector and gas tank guard are also rusted out to the point of falling off and crumbling rust.
NHTSA complaint #11562504 — an unverified report by a vehicle owner.
at 246,632 milesMadison, AL
VISIBILITY:REARVIEW MIRRORS/DEVICES
The contact owns a 2011 Honda Pilot. The contact stated that the rearview mirror was inoperable. The contact was unable to view objects in the rearview mirror. The vehicle was taken to the dealer, where it was diagnosed that the rearview mirror had delaminated from the inside and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 246,632.
NHTSA complaint #11558917 — an unverified report by a vehicle owner.
at 318,000 milesRichmond, VA
ELECTRICAL SYSTEM
The contact owns a 2011 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact related the failure to NHTSA Campaign Number: 12V573000 (Electrical System) however, neither the VIN nor the year vehicle was included. The vehicle was taken to an independent mechanic, who informed the contact that the ignition switch needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 318,000.
NHTSA complaint #11538946 — an unverified report by a vehicle owner.
Buffalo, NY
AIR BAGS
Airbag light on.
NHTSA complaint #11538796 — an unverified report by a vehicle owner.
at 140,000 milesBryn Mawr, PA
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2011 Honda Pilot. The contact stated that while in the process of parallel parking, he shifted into drive(D) and slightly depressed the accelerator pedal however, the vehicle accelerated forward unintendedly and hit the rear driver's side fender of another unoccupied parked vehicle. The contact stated his foot was stuck on the accelerator pedal. The contact stated that he had to manually remove his foot from the accelerator pedal. The contact was able to continue driving. An unknown local dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 140,000.
NHTSA complaint #11536107 — an unverified report by a vehicle owner.
Louisville, KY
POWER TRAIN
Have a known hacker. They have shown experience on remote hacking using TimeStomping and ECM modifications. I work as an Amazon Delivery driver in Kentucky. My Hackers are my Employer and the Operations Manager. The same hacking to their company vehicles are being done to employees personal vehicles. Forced Limp Mode, Power distribution, Fake sensors malfunctions, and Alarm controls are reoccurring. My entire communications network is compromised. When I called Honda (888) 528-7876) from my Boost Mobile iPhone, the automated system did not recognize my T-Mobile Android phone number that is registered on MyHonda. The person I spoke to asked my name, Vin number, and then asked if the T-Mobile phone number is the one associated with my Honda Pilot. After I mentioned the automated system did not have that number, I was to my number popped up as a caller ID. 2 different phones on 2 different networks acting as one!?!? 05/24/2023 At 11:55 am, I travel from my work to tha gas station. I put air in a tire that seems to leak air sporadically. After about 2 mins, my pilot power systems light turns on. I have already had my battery and systems tested less the 2 months prior, but travel down hwy for 15 miles. While having battery looked at, my pilot deactivated the air-bag system. The Auto Zone employee attempted to pull check engine codes. The first 2 attempts the pilot would not read anything at all. After I explained the previous instances when this had happened before with multiple other vehicles, he was finally able to read multiple (undisplayed) codes. As I travelled to the mechanic, I received a mystery call. Did not answer, but called back on android phone. It was a fund raising auto number. My pilot is hacked and using false time stamps. I was told this was discovered before, but never addressed as a form of undetectable hacking.
NHTSA complaint #11523691 — an unverified report by a vehicle owner.